Hi
i have dutty's holly r0 sense 2.1. i've been using it for a while now, since it appeared, no problems. but a few days ago i noticed that the scrren alignament wasnt so good, but i didnt think it was a big deal, it was not such a big error. today i opened my phone trying to make a call and the error was of about 3 cm. i mean, to press start, i had to touch under the clock!!
and i couldnt get into any problems because the buttons in the lower side of the screen could not be pressed
i could not even make a backup of the phone
i hardresetted, but it didnt solve anything. i flashed duttys r14 and same problem, i almost thought it is dead
i flashed then an original rom, first it worked, then the error started to appear again
i did a screen alignament and now it seems to be ok?
has anyone encountered this problem before? is my hd dying?
thx
Got the same problem here. Looks like the screen connection is buggy. its gonna have to be send in for repairs
you mean hardware? ( i dont have warranty anymore
for nintendo ds you can try cleaning the screen near borders with a teethbrush . it should be a solution! try
what do you mean clean it with a toothbrush?? it isnt dirty (
I had the same problem, but only after i dropped the phone on the street a few times. I hard-resert it a few times, it would work shortly then not respond or respond with 2-3cm wrong press. Cpuldnt even calibrate the screen after reset.
I sent it back to HTC under warranty, and they changed the screen, bazel, front facia and god knows what else. It was all new apart from back plastic cover.
Related
i just recently bought my xda2s and it worked fine for a week though. now, from time to time my screen would be "untouchable". literally i cannot click anything or open anything even if i soft-reset it for 10x. buttons seem to work fine but the screen does not. it happened twice while my bluetooth was "on" and i thought maybe it was the bluetooth but recently the same thing happened with my bluetooth now turned "off". i have to wait for hours before it would return to normal again. Anybody help please? By the way, my bluetooth version is 1.0.0 build 3500.
I had a similar problem on my Samsung SPH-i700 PocketPC Phone through Verizon Wireless. Even after a hard reset, I couldn't get past the screen calibration, until I found out that a piece of hair and debris found on the outer edge of the screen right under the lip of the cover was interfering with the touch portion of the display. Apparently, the touch sensors extend past the visible area of the screen, so with both a little aircan and vacuum cleaning, the debris was picked up and the touch screen functioned normally again.
Is this a consistent and/or intermittent problem? Did a hard reset resolve anything?
look for the alignment
Do you have Calligragher 7.4 installed? I read about this in Tekguru website that if you re-install 7.3, the problem goes away. That is what I have done and it seems to be working for me so far (2 days test).
i've checked out my screen and i dont see any dirt or something... i even have a screen protector... dont know if that might cause the problem. Same thing happened last night but this time it was just for a short period of time then it went back to normal... I didn't try a hard reset cause i dont want to loose some of my files but if ever it happened again, i might try doing a hard reset and see what happens... right now, im having my xda2s checked if maybe it's a factory defect or something...
regarding the caligrapher program thing, i dont have that...
Hey, i have the exact same problem I bought mine here in Toronto, from an Asian dealer, its the O2 XDA IIs asia-pacific model.
Same problem, screen(touch screen) goes dead like no responses to any touches, for like half hour - 2hour once in a day or something and nothing cures it, hard soft rest nothing. just with time it suddenly starts working and the Handheld is useless until then...well i dont see any cure and this is the only place i have heard about someone else having this issue, i will take it back to the dealer, in hopes of exchanging.
any feedback will be will be appreciated
overclock it for a few days..that fixed mine..dont know how but it did.
There is a tread in blue angel about screen aliment that you might like to read. seems 4k of devices went out with screen problems.
What is overclock it. Fairly new to this. Mine just keeps trying to allign and thats all it does it doesnt go into boot mode just allign screen all the time
from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....
Obvious question: Did you Hard Reset?
Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.
I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??
If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.
So you can try to calibrate the screen, bofore doing the hard-reset.
You can but when you hard reset you just have to do it again
Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.
thank's everybody... I tried it all and the same. Going to swapp
have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?
joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
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Click to collapse
How many phones can be used risk free in rain?
i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....
Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.
Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .
problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem
So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..
till now all ok.
I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
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Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.
Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Yesterday, as i was using it as i always do, the phone powered off just before i sent a text message. i turned it back on and everything seemed fine. A few hours later i went to use it and the touch screen was unresponsive. Turning the phone off, taking the battery out for a minute or two, and then turning it back on seemed to fix it. Ive also hard reset it and formatted the memory. The touch screen has been working on and off and now it has stopped responding again.
Also, something which has just started happening in the last hour. The Phone when i slide it, has a brief period where the phones screen turns off completely, no backlight or colour on the screen. This occours just after the screen slides past the spacebar and turns back on past the second line of letters (ASDF etc) on the keyboard the directional pad buttons stay lit the entire time.
Has anyone had similar problems? the phone is about 15 months old now, and i really dont want to have to send it to HTC or my mobile carrier.
And if it makes any difference, its the Stock 6.1 ROM from the HTC site for Optus Australia. Not unlocked or hacked in any way.
Thankyou very much for any help you can give me
ThePengwin said:
Hi There,
Well my last TyTn II problem was solved, by a reboot. but sadly its doing other strange things.
Click to expand...
Click to collapse
Have you tried a HARD RESET yet?
WillardZ said:
Have you tried a HARD RESET yet?
Click to expand...
Click to collapse
ThePengwin said:
Ive also hard reset it and formatted the memory.
Click to expand...
Click to collapse
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.
ThePengwin said:
Im sorry if i waffled on a little... but i said that.
Something strange that Ive noticed. the touch screen does work every now and again, until i slide it. Im not sure what triggers that, but it does it sometimes when i leave it be and come back to it, and others it doesn't.
Click to expand...
Click to collapse
Oooops, missed that part in your original post.
Well the problem has seemed to get worse now, with the notification lights displaying incorrectly, and the center d-pad button not responding. So ive contacted my Service provider for a warranty repair
good thing i have extended warranty 15 months it has been, maybe its time for an upgrade...
It's probably the ribbon cable that connects the two halves of the phone -- either broken or unseated.
my touch screeen of my phone stopped responding this morning iv tried flashing a new rom to see if it was the rom that was the problem cos i use custom roms alot. i had been using itje's touch it leo 4.2 rom with the new fullscreen horizon when this morning i was using it fine... put it in my pocket got it out again about 10mins or so later to listen to some music and nothing was responding. thinking this was just the phone freezing for something as i have only begun using itje's rom since last night i turned the phone on and off again tried a hard reset. and have just tried re flashing the rom to see if itwould work but the rom flashed fine and touch screen was responding until i got to the part where u tap here to setup device at the very start of devide setup... and then nothing again... but it was responding earlier when the rom was preparing the device for setup as it displayed the "touch it" logo on the screen when it booted up and when the screen went dark i touched the screen and it lit up again.....
any ideas ppls? any help would be greatly appreciated i love my X1i and would be horrified if i had to fork out another 1000AUD to get a new one
i just tried flashing the latest stock rom. flashes fine... and again the touch screen responds fine until the "tap the screen to set up your device" screen appears, until that appears, when the screen goes dim i can touch it and it goes bright again fine... but when that screen comes up it doesnt respon at all not even to turn the backlight on... AHHHHHHH help please i cannot even send this away to warranty as the phone has been flashed and has custom roms been used on it and custom spl
i have thoroughly searched on this subject and nearly all cases are caused by water damage.. but i have never taken my phone near water nor has anything been spilt on it... t has been dropped a few times but not for the past couple of months... and this only happened this morning
bludsuka said:
my touch screeen of my phone stopped responding this morning iv tried flashing a new rom to see if it was the rom that was the problem cos i use custom roms alot. i had been using itje's touch it leo 4.2 rom with the new fullscreen horizon when this morning i was using it fine... put it in my pocket got it out again about 10mins or so later to listen to some music and nothing was responding. thinking this was just the phone freezing for something as i have only begun using itje's rom since last night i turned the phone on and off again tried a hard reset. and have just tried re flashing the rom to see if itwould work but the rom flashed fine and touch screen was responding until i got to the part where u tap here to setup device at the very start of devide setup... and then nothing again... but it was responding earlier when the rom was preparing the device for setup as it displayed the "touch it" logo on the screen when it booted up and when the screen went dark i touched the screen and it lit up again.....
any ideas ppls? any help would be greatly appreciated i love my X1i and would be horrified if i had to fork out another 1000AUD to get a new one
i just tried flashing the latest stock rom. flashes fine... and again the touch screen responds fine until the "tap the screen to set up your device" screen appears, until that appears, when the screen goes dim i can touch it and it goes bright again fine... but when that screen comes up it doesnt respon at all not even to turn the backlight on... AHHHHHHH help please i cannot even send this away to warranty as the phone has been flashed and has custom roms been used on it and custom spl
i have thoroughly searched on this subject and nearly all cases are caused by water damage.. but i have never taken my phone near water nor has anything been spilt on it... t has been dropped a few times but not for the past couple of months... and this only happened this morning
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Click to collapse
anyone? could anyone at least tell me how to restore stock spl without getting into device centre? thanks...
Me to..
hi bludsuka i 've got the same problem mine no responsive at all tho i looked on my advanced config before i hard reset it back to factory settings and it was set at custom i tried to put it back to default but i couldnt change it with just the keyboard and buttons. Now im stuck on the damn wm6.1 screen too, im gutted i paid like £220 3 weeks ago and now i cant do anything with it. im stuck with what to do apart from send it to my nearest service center. i would send it back but i bought it off of ebay so i dont know how i stand with the warranty inlcuding the fact ive flashed it back to generic firmware and ive also got cracks in my case. im gona email SE now.. i'll let u know how i get on.
b-m-b-85 said:
hi bludsuka i 've got the same problem mine no responsive at all tho i looked on my advanced config before i hard reset it back to factory settings and it was set at custom i tried to put it back to default but i couldnt change it with just the keyboard and buttons. Now im stuck on the damn wm6.1 screen too, im gutted i paid like £220 3 weeks ago and now i cant do anything with it. im stuck with what to do apart from send it to my nearest service center. i would send it back but i bought it off of ebay so i dont know how i stand with the warranty inlcuding the fact ive flashed it back to generic firmware and ive also got cracks in my case. im gona email SE now.. i'll let u know how i get on.
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Thanks heaps for your response, i also bough mine off ebay and have also flashed it many times. tho i have managed to restore a stock rom and the stock spl so i think i should be right for warranties.. only thing that could let me down is cracks in case they could say its been damaged by myself and make me pay for it. i sure hope not. let me no how u go. i emailed them and they have told me to hard reset which i have and they said to ring them... il wait to hear back from u before i reing them tho..
i dunno if my invoice will be ok for warranty either its a shipping invoice from DHL and doesnt have the IMEI no. on it anywhere as far as i can tell. i have emailed the ebay store i bought it off (personal Digital) to see if i can get a propper invoice but have had no response...
best of luck with yours. let me no what they say
bit late.
elo quick reply sorry i took so long, sent it back. SE customer service was a great experience for me. dare i say it, didnt need a receipt or any proof of purchase and just sent the phone. no rear casing, no memory card, no battery, they completely fixed the screen problem and replaced my shiny chromed bit of the phone cus it had a scratch on and i got it back it a yellow sony ericsson box saying "i love reunions" on it. overall a great service, considering what problems other have had.. go get an X2 or a X10 snapdragon mate take care - b