The first sign of a problem occurred when I hit the power button and the phone started to boot up. I was surprised as it had not been shut down. I also noticed the keyboard appeared stuck and would not slide open to any degree whatsoever. I inspected the phone for any obvious sign of damage and there was none. The phone only booted as far as the unlock screen and then promptly shut off. I plugged the phone in its charger and tried again.
This same thing happened several more times and I got a sinking feeling that my phone was seriously fu*%ked up. I let it charge for a bit while I looked at HTC's and XDA Websites for any threads of this being a previously reported issue. My searches failed to turn up anything relating to a stuck keyboard. So I placed a support call to HTC North America (866- 449-7358) and promptly connected with a support rep named Larry. He was working out of a call center in Toronto.
The rep was not aware of any reported issues that would prevent the keyboard from sliding open. As far has the boot up process was concerned, his suggestion was to perform a hard reset and see if that would help. Before trying that I wanted to better understand why the keyboard was stuck but he could offer no help. When he learned that I had purchased the phone from Mobile Planet he said that it "was probably imported from the UK and that I would have to get any additional support from there." I considered this as lamely passing the buck and ended that call.
I placed renewed focus on the locked slider mechanism to see if there was any visible reason why it was stuck closed. After finding nothing, I then began to pry carefully around the edges and see just how much physical separation I could achieve at any one spot without causing undue stress. During this process the keyboard suddenly shifted a bit and I was able to carefully slide it out. I immediately noticed the SIM card latch was unlatched and hanging open. I closed and locked it, then powered the phone up once more. To my surprise and immense relief, it booted right up and remained on till I could unlock it. Everything worked fine. Needless to say I'm now one happy camper.
Conclusion:
If the keyboard on your Kaiser fails to open for any reason and the device keeps shutting down, an open SIM latch may be the problem. Try to gently and I do mean gently, pry at different points to gain partial clearance for the keyboard mechanism to shift. It might be all you need to resolve the issue. I hope this helps someone in the future.
Thank you. Mine is stuck right now. Its driving me crazy.
Update. I just did what you stated and it worked.
Solution for Stuck Slide Out on HTC Tilt
1. GENTLY use stylus or pointy slim object to lift the top part. Lift from the area where the sim card is located
2. Lift GENTLY until you have seperation, then slide out keyboard.
way cool!
what i'm curious about is how the sim door can come loose all on its own especially when the keyboard is closed...it has such a bad-ass lock on it...i swear, i really have to fiddle with the lock to get it to open when i need to remove the SIM.
...or perhaps it happens when one forgets to lock the SIM door followed by unintentionally closing the keyboard...?
Hello!
I have came across 2 annoying problems - maybe somebody can help with them.
1) Pressing IE key + action (dpad center key) invokes screen alignment application. I'm using S2U2 and can't find a way to prevent this shortcut from working when phone is locked by S2U2. Because of that screen alignment is accidentally launched often enough to become major annoyance.
Is there any way to fix it? Like disabling screen alignment shortcut, configuring S2U2 to lock hardware keys or in the worst case fully disabling IE key ?
2) The second problem - sometimes i find my kaiser switched to landscape mode. It has happened only when i'm reaching for phone in pocket to answer a call - so it's possible i've accidentally pressed some keys or something. It happened also after i disabled autoswitching to landscape mode after sliding it open.
Of course after it has switched to landscape mode it switches back to portrait, and during this time (which can take few secs and is annoying) i cannot answer the call.
For #1 - stop pressing the IE and Action key at the same time. Pretty simple fix.
For #2 - I don't really have a good answer for you. I would have suspected you were opening the keyboard slightly when pulling it from your pocket, but that wouldn't matter if you disabled the function. So, can't say for sure... are you running 3rd party apps, different ROM, etc.?
raywiper said:
Hello!
I have came across 2 annoying problems - maybe somebody can help with them.
1) Pressing IE key + action (dpad center key) invokes screen alignment application. I'm using S2U2 and can't find a way to prevent this shortcut from working when phone is locked by S2U2. Because of that screen alignment is accidentally launched often enough to become major annoyance.
Is there any way to fix it? Like disabling screen alignment shortcut, configuring S2U2 to lock hardware keys or in the worst case fully disabling IE key ?
2) The second problem - sometimes i find my kaiser switched to landscape mode. It has happened only when i'm reaching for phone in pocket to answer a call - so it's possible i've accidentally pressed some keys or something. It happened also after i disabled autoswitching to landscape mode after sliding it open.
Of course after it has switched to landscape mode it switches back to portrait, and during this time (which can take few secs and is annoying) i cannot answer the call.
Click to expand...
Click to collapse
What you are describing as annoying are conveniences to those of us who don't carry our phones in our pockets. No, HTC does not make double commands for every function, one to make the phone easier to use and one to disable all the " easy " functions for those who insist on carrying around a $500 phone like it was a pack of 25 cent gum.
A little preachy? Good!
Ask the other members here if this sounds familiar: "Cheap f**king phone, screen cracked first week I had it, I took it out of my pocket one day.........." My touch screen no longer works, I took it out of my pocket one day............"
50% of all the bad things that happen to people's phones around here start with. "When I took the phone out of my pocket........"
Want your phone to continue to work great? Make believe it is an expensive piece of electronics. Take f**king care of it
P.S. Ooh big step down off the soap box
denco7 said:
What you are describing as annoying are conveniences to those of us who don't carry our phones in our pockets. No, HTC does not make double commands for every function, one to make the phone easier to use and one to disable all the " easy " functions for those who insist on carrying around a $500 phone like it was a pack of 25 cent gum.
A little preachy? Good!
Ask the other members here if this sounds familiar: "Cheap f**king phone, screen cracked first week I had it, I took it out of my pocket one day.........." My touch screen no longer works, I took it out of my pocket one day............"
50% of all the bad things that happen to people's phones around here start with. "When I took the phone out of my pocket........"
Want your phone to continue to work great? Make believe it is an expensive piece of electronics. Take f**king care of it
P.S. Ooh big step down off the soap box
Click to expand...
Click to collapse
*sniffs* hmm whats that smell, its the buring of you being flamed BIG TIME
denco7 said:
Ask the other members here if this sounds familiar: "Cheap f**king phone, screen cracked first week I had it, I took it out of my pocket one day.........." My touch screen no longer works, I took it out of my pocket one day............"
50% of all the bad things that happen to people's phones around here start with. "When I took the phone out of my pocket........"
Click to expand...
Click to collapse
I'm not so sure, maybe some people are just careless fools.
I've had my Kaiser for a few months and a Wizard before than for 18 months. Both have been kept in my pocket pretty much constantly and have never had anything more than the slightest of scratches on the casings.
Then again, i'm not stupid enough to keep my phone in the same pocket as coins, keys or other myriad sharp things...
MrHorus said:
I'm not so sure, maybe some people are just careless fools.
I've had my Kaiser for a few months and a Wizard before than for 18 months. Both have been kept in my pocket pretty much constantly and have never had anything more than the slightest of scratches on the casings.
Then again, i'm not stupid enough to keep my phone in the same pocket as coins, keys or other myriad sharp things...
Click to expand...
Click to collapse
Where as a lot of other people unfortunately are
Well, to give you a tip about question #2 if you are going to carry it in the beltcase that came with the phone. If you are not careful pusing the phone up of the case you might just push the keyboard part and it doesn´t take much to trigger landscape mode. By now I get the phone up without this happening but it took some getting used to.
And I would not advise carrying the phone in your pants front pocket. A friend of mine cracked the screen of his brand new N95 this way, tight designer jeans pocket in this case = dead expensive phone.
denco7 said:
Want your phone to continue to work great? Make believe it is an expensive piece of electronics. Take f**king care of it
Click to expand...
Click to collapse
And what should i do ? Keep it home on the shelf ? A phone is meant to use it. I've found that the screen is hard to clean because of the higher edges. What would be your solution - don't touch it ? The phone is slow when switching to landscape and back - don't use landscape mode ? If something is wrong - it's my fault for trying to use it ?
*rant off*
Actually i was not correct (blame my english) - i'm carrying it in a waist case, not pocket. And from what i've gathered - the magnetic lock could be the reason of switching to landscape mode. I've read something about magnetic locks triggering the slideout sensor.
But my collegue said he disabled autoswitching to landscape mode and was still experiencing this problem (have to doublecheck it though).
As for first case (screen align shortcut) - can't help. I often accidentally press them when taking out of case. Tried to install AEBPlus and remap some buttons, but that didn't help. It actually suprises me why HTC choosed so easily pressed button combination.
A solution would be to stop using S2U2, as the default device lock correctly locks the keypad and this shortcut dosesn't work. It would be pity though, as i came to like S2U2.
[WARNING]
Don't flame each other
If you have a solution post it, otherwise keep quiet
The OP posted a legitimate question, if you don't have an answer, or think the questing is silly, then don't post and leave the thread alone
[/WARNING]
Hi guys, i'm a big fan of this site, and I'm glad Im part of it since i can use you guy's great roms and tricks. But I have a big problem with my tilt now and I wanted to see if some of you could help me with it. I bought my tilt from a friend with a broken screen, i bought and replaced the screen myself, but after a day or two, the backlight for the screen wouldn't work. The only working solution i found was by squeezing the phone and pressing on the lower left corner above the green call button so the screen wouldnt turn on while i pressed it. I decided to open it, and i put a piece of paper above the connection of the screen and the flex, and this worked for a while. But ever since, i always have to keep putting in new pieces paper or plastic to keep pressure on the connection for the lcd, i was wondering if you guys would happen to know what the possible cause is. And it is hard because when i put those pieces of papers, the call button on the front has so much pressure that it is permanently pressed. I dont know what to do now, i don't know if i should just give up trying to fix my tilt or to just buy a new one. Hope someone can help me thank you.
damn...41 views and no replies....im guessing i should start looking for a new phone
A thorough clean needed
How about carefully cleaning the flex and connector using contact cleaner? If a connection surface isn't perfectly clean, often pressure is needed to push the terminals through the tiny film of grease (eg from fingerprints).
I'd say you bought a bad quality LCD that has a wacky contact inside the module...
im going to buy contact cleaner..if that doesnt work then it's probably a bad lcd like u guys said even though i paid 100 dollars for it ...thank you very much for the replies
ReYCangri said:
Hi guys, i'm a big fan of this site, and I'm glad Im part of it since i can use you guy's great roms and tricks. But I have a big problem with my tilt now and I wanted to see if some of you could help me with it. I bought my tilt from a friend with a broken screen, i bought and replaced the screen myself, but after a day or two, the backlight for the screen wouldn't work. The only working solution i found was by squeezing the phone and pressing on the lower left corner above the green call button so the screen wouldnt turn on while i pressed it. I decided to open it, and i put a piece of paper above the connection of the screen and the flex, and this worked for a while. But ever since, i always have to keep putting in new pieces paper or plastic to keep pressure on the connection for the lcd, i was wondering if you guys would happen to know what the possible cause is. And it is hard because when i put those pieces of papers, the call button on the front has so much pressure that it is permanently pressed. I dont know what to do now, i don't know if i should just give up trying to fix my tilt or to just buy a new one. Hope someone can help me thank you.
Click to expand...
Click to collapse
While replacing the screen you might've shorted something which would then only allow certain function by appling abnormal pressure.
a couple weeks ago i cracked my screen. I bought a new one and replaced it myself. All was well until i tried to text with my physical keyboard and discovered that the i,m,n,k, and period keys were all unresponsive, these keys are also all in the same area.
I took apart my phone again and discovered that there is a thin strip that connects the keyboard to the unit. on this strip are 7-8 parallel lines running atop it(not touching). I noticed that the far right line had a break in it with a width much less than a needle head.
I don't know much about board circuitry but i think the lines are made of copper. I've voided my tilt warranty by opening up my phone so i'm here for suggestions. Are there general cell phone repair shops? Should i attempt to solder it myself? or is there no hope?
now concerning software my phone is out of control. When i try to message someone with the rest of my physical keys my phone will randomly insert enters and spaces into my typing which is really annoying and forces me to use a slow virtual keyboard. My phone screen will turn back on when i press the little side button, and when i have a call it will randomly put people on hold.
My phone will alos freeze up some times and an error message will popup with the option to dump some sort of file which i have to to continue. Is this some sort of virus on my phone?
I have the hyperdragon saphire rom with the radio that came with it. Do i just need to reflash? I apologize for the length of this thread all responses are appreciated.
as for the software craziness i'm sure you have tried the system restore(if you havent do it: shut off device, hold down the two 'blank buttons' and holding down the soft-reset button with the stylus at the same time then press the SEND button [green call button]) so since you probably have definitely reflash. My advice for repairing your phone is try to determine if the price for getting it repaired by a general repair shop or if repairing it yourself is better (because they might charge you who knows what )
For the sleep issue go to Settings/System/Key Lock and change it too 'Lock all buttons except power button'(mabye you did this). Also it is possible to have a virus on your phone although a system restore or reflash should fix this.
"I've voided my tilt warranty by opening up my phone so i'm here for suggestions"
actually... if u look at the phone the "warranty void" sticker is under the battery, not under the LCD. I cracked my LCD before and replaced it, after doing so, my SIM wouldnt register (phone took a heavy hit breaking the screen and sim slot). I figured what the hell and called AT&T and swapped it under warranty... They didnt say anything and I got a brand new Tilt back
I have searched for solutions for the past 2 days but cant find one, if i missed it or this post is redundant , i apologize in advance.
Now my tilt is driving me crazy. It started last week when The touch screen wasnt working, but i fixed it by doing a couple of soft resets. then all the sudden, everytime i slide my keyboard out, the touch screen would stop responding. this went on for a day, then yesterday, when i tired to use the keyboard, the screen went blank, like the light died or something. but when i put it back on portrait, the screen would light up again.
A few moments later, the touch was responding, tried to use the keypad then the screen went blank..tried soft resets about 5 times and uninstalled all recent added programs (skyfire) ..finally the screen was working but the touch still wasnt working.
So this morning, i had the bright idea to do a hard reset....dumbest idea ever cos now its stuck at the screen where i have to "tap the screen to set up your wm device" and guess what..the touch screen isnt responding
plz i really need help with this. all so , i have a broken tilt.., well lcd screen is cracked...can i try to dismantle both tilts and replace the screens?
Ok, i used Code Factory's Remote screen alignment to bypass the alignment, but if i cant use the touch screen or the keyboard, the phone is pretty much useless for sending any information or making calls..is there a way to fix this?
I have had this same issue with my tilt. I could use the scroller on the left side of the unit to navigate but no touch screen. Both times that this has happened to me I removed the screen protector that I had on and restored a backup that I had on my storage card (I run a backup weekly). This has always fixed my issue. You could try another hard reset, not sure if that will help but do you get any lights on the keyboard when you slide it open? Is your tilt less than a year old because there is a manufacturer's warranty too.
Jim
when i slide the keyboard, i do get lights on the keyboard but not on the screen...it just goes dead..but when i slide it back in, the screen comes to life.
I cant do another hard reset cos i have to input the "1,2,3,4" code.
Also , the phone just got out of the 1yr warranty this month...awesome
I want to buy a replacement screen with a new digitizer but i need to be sure that is the problem.. ive searched for this keyboard problem but still have no answers
Now I'm having the same issue, touch not responding. I first noticed it about two days ago, when I slide the keyboard out, I could type just fine, but when I went to send the message the touch screen wouldnt work, so I'd close the keyboard and it would work. well yesterday it stopped working all together, so i used my d-pad and did a sprite restore and it started working again. But then On my way home i hit the lock button, and it stopped working after that, and I couldn't get it unlocked. I used the inner soft key to hit the first part of unlock, but then I couldnt ever figure which button to hit to get the on screen part of the unlock. So I had no choice but to do a hard reset, and just like highoct now I'm stuck on the stylus setup , and the touch still doesnt respond. does anybody esle have any suggestions ? Thanks in advance.
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Oh yeah, I did manage to do a hard reset again, but now the screen is just white. I can hear the sound of it booting up but it still has a white screen. I tired going to the Bootloader screen ( Camera and power at the same time)...still have the white screen. I believe its a hardware problem but i don't know what it is...any ideas?
Ok now I've done a hard flash, using the same HTC kaiser rom 6.1 and it fixes the problem for a little bit, until the first time I slide out the keyboard , then the screen stops working again, any suggestions ?
iPhone 3G Screen Repair...finally an affordable answer
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Chill0987 said:
If you are reading this, you are most likely in the same dilemma I was in. I dropped my phone and picked it up only to find out that the glass screen was cracked. I took my broken phone to apple and found out it would cost me $199. I then was told about iPhone 3G Screen Repair. They offered the iPhone 3G glass screen repair for only 69.99. They repaired my phone the same day they received it. I was very happy with the repair!
Click to expand...
Click to collapse
Does this look like an apple website? did i say i had an iphone? GET OUT OF HERE!!!
Ninety Four said:
Sounds like a plug for your website to me... Last I checked this wasn't an iPhone site.
Click to expand...
Click to collapse
And thats his only post, its spam. jerk him outta here
Tilt Touch Screen
highoct said:
You can use the Code Factory's Remote screen alignment to bypass the alignment.
If the touch screen is the only problem, you can do one of two things if you are no longer under warranty;
1. Fix it yourself. You will have to buy a new Lcd screen with new digitizer at ebay and use this site http://www.pdacenter.ru/razborka/razbor_htc_kaiser/ to open up your tilt and replace it
2. Send it to a repair shop, I had two tilts and sent the one with the broken screen to www.missionrepair.com got it back in a within a week, $89.00 plus shipping
here is the link : http://www.missionrepair.com/Mission_Repair_AT_T_Cell_Phone_Repairs_and_Upgrades_s/321.htm
I still have the same tilt with the original problem..havent found a solution yet
Click to expand...
Click to collapse
I know this thread is a bit old but was searching d forum for possible solutions cos yesterday i developed the same exact problem on my kaiser for no apparent reason!..flashing it hasnt helped and now im stuck on the wm setup screen..when u say u still have the same tilt with the original problem do you mean that the repair was unsuccessful? have you tried reparing it yourself? Thanks
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
grayfoxmg1 said:
I just started to have the same problem, it started out with the touch not responding (which a few soft resets fixed) and now the whole screen doesn't function unless i slid out the keyboard or if i jiggle it around and open it a couple of time i can usually find a spot that allows the screen to function with the keyboard closed. If i leave it in this position for about an hour the touch starts responding again, wtf. This is very inconvenient because as soon as you move the screen even just a little it will take me like half an hour to find the position which allows the phone to function.
Click to expand...
Click to collapse
same thing happened to me 3 days ago. touchscreen has just stopped responding.
it still worked when i slided my keyboard out, but only when it was out. then i realized it won't work at all (!) after soft reset. however, i could make it work again like that when i did the soft reset with the keyboard out. weird.
i tried searching, and decided to make a hard reset, flash a new rom, etc, etc., but no more touchscreen. at all. the device doesn't feel any touch in any case. nothing. i bypassed the beggining tap here with the storage card trick. (i've read it somewhere on the forum).
now i can only use my kaiser with the hw buttons, the keyboard, and that's it. no touch. really weird. please if anyone has any updates, solutions, anything, post. sniff sniff
mine doesn't have anything on the screen unless i slide it out, if i have it closed anymore, it just doesn't work at all.
try this:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
se1988 said:
ive just replaced my barely functioning lcd by myself, after living with it sometimes registered the stylus jumping around when i used the stylus. but before you change your lcd, here is a couple of tips for you guys:
1) try sliding out the keyboard. hold one finger in the middle of the keyboard and another on the back side of the phone, and squeeze hard, but careful. it might be that the flat cable between the screen part and the main part has loosened a bit from its socket, this could help it back in.
2) try sqeezing the hang up button hard. this might help the lcd-cable correctly back in its socket if it is loose.
im saying that this MIGHT help, if youre lucky. most likely you have to open the phone and squeeze the connectors back in yourself, or actually change the entire lcd. anyways, let me know what works for you!!
Click to expand...
Click to collapse
well, i tried both tips, but they didn't work. i'd like to say a big thanks anyway!
then i grabbed the kaiser service manual and took my device apart into pieces. i reconnected pretty much all the cables and stuff, but still no touchy. any further ideas?
you should try replacing the screen. im happy to say that this screen from this seller on eBay worked for me: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250539984183
look here for dissasembly video: http://www.fonlogix.tv/tiltlow.wmv
(to save it to desktop right click link and "save target as")
thanks for your help, i've just ordered a new screen! phew, i hope it's gonna work