Database Develop

"Unlocked" Tilt on Rogers -- no voice calls

Hi guys...sorry if this is already answered here, but I just got a supposedly 'unlocked' AT&T Tilt from eBay and put in my Rogers SIM card. It seems to work OK on the data side of things - gleefully accessing the internet and even syncing my email, but I can't get the voice calls to work. Even shows '3G' for the data connection.
Whenever anyone calls me, they get a couple of rings and it goes to my voicemail. If I try to call out, it dials, then immediately ends the call when it tries to connect.
The SIM card is OK I know, since it works in my Eten X500 just fine.
Do I have to do something to the phone to completely remove the AT&T stuff?
Help...I love the phone, but if it won't make voice calls....
Thanks.
/drt

I had this same problem on ATT in the US. They kept trying to tell me it was a problem with my phone, although I knew this wasnt the case because I had 2 tilts in a row that did this. I called them and eventually got through to a higer level tech, tier 2 I think. I'm not completely sure what he did but he fixed it. It was a problem on their end.
I was able to use data as well, just no calls. It would drop them as soon as I made them.
Call Rogers, they will probably work it out.

You need to flash your tilt with a different version of radio and it will work.

asfoor said:
You need to flash your tilt with a different version of radio and it will work.
Click to expand...
Click to collapse
Thanks... any particular suggestions? I'm thinking of flashing the unit with QMobile 1.2, but I don't think that comes with a radio ROM...I guess I should pick one up from the Upload area?
Thanks again for the help.
/drt

xconradx said:
I had this same problem on ATT in the US. They kept trying to tell me it was a problem with my phone, although I knew this wasnt the case because I had 2 tilts in a row that did this. I called them and eventually got through to a higer level tech, tier 2 I think. I'm not completely sure what he did but he fixed it. It was a problem on their end.
I was able to use data as well, just no calls. It would drop them as soon as I made them.
Call Rogers, they will probably work it out.
Click to expand...
Click to collapse
I may give that a try, but Rogers doesn't provide support for phones they don't sell. I think I will be SOL once they find out I'm connecting with a 'non-standard' phone.
/drt

drtolson said:
I may give that a try, but Rogers doesn't provide support for phones they don't sell. I think I will be SOL once they find out I'm connecting with a 'non-standard' phone.
/drt
Click to expand...
Click to collapse
rogers is really bad when it comes to supporting phones they don't have. You may want to call them and lie, and say you and a TYTN instead of a Tilt, and see if they will try to help.
That being said, I know about 3 guys that have gotten either a TYTN II or a Tilt in the Vancouver area and have popped in their SIM card and everything has worked just fine, including myself. Have you tried flashing a different radio - I am using 1.27.12.17 - perhaps the At&T radios don't work in Canada?...just a thought

here is a link to the radio thread, where you can download the 1.27.12.17 radio...
http://forum.xda-developers.com/showthread.php?t=349375

zakhir_n said:
rogers is really bad when it comes to supporting phones they don't have. You may want to call them and lie, and say you and a TYTN instead of a Tilt, and see if they will try to help.
That being said, I know about 3 guys that have gotten either a TYTN II or a Tilt in the Vancouver area and have popped in their SIM card and everything has worked just fine, including myself. Have you tried flashing a different radio - I am using 1.27.12.17 - perhaps the At&T radios don't work in Canada?...just a thought
Click to expand...
Click to collapse
OK, the radio I currently have is 1.27.12.11. Do I have to HardSPL before I install the new radio? Also, I notice you've SuperCID unlocked as well... do I need to do that also?
Thanks for the link to the radio file.
/drt

Well, I got it to work, but...
The ongoing saga continues....
a) HardSPL'd and Flashed in a new radio 1.27.12.17. No change.
b) Played with the network settings a bit, and could occassionally get the phone to 'downgrade' to an Edge cx, and voila! the phone started working. But AT&T's software doesn't give me the option to 'hold' it there.
c) Talked to Rogers tech support -- pretty helpful really. They asked for the # of my SIM card and said it wasn't a '3G' card (it IS pretty old) and suggested I get a new one from the local guys. Went up, got one for free (since I gave them my old one) and tried it -- No luck, same problem.
d) Flashed QMobile 1.2 ROM -- still getting the at&t screen on initial startup, but everything else seems good and the HTC-ish stuff it's supposed to be.
e) Went to configure the phone band settings. If I leave them on 'Auto', it finds the Rogers 3G network and hooks up, but the same problem arises -- when it finishes dialing and tries to connect, it just ends the calls. And incoming calls go directly to my voicemail. HOWEVER, if I specifically configure it for GSM network and the 1900+850 bands, then it locks onto Edge and the phone works fine.
I guess it's back to tech support with Rogers to see what they have to say about my account, etc.
Very Weird.
/drt

similar looking thread here which might be helpful
http://forum.xda-developers.com/showthread.php?t=335074
Im personally still using the original at&t tilt radio ver 1.27.12.11 on Rogers and haven't had problems with voice on 3G. I haven't ever used a data connection with Rogers however..

Comatose said:
similar looking thread here which might be helpful
http://forum.xda-developers.com/showthread.php?t=335074
Im personally still using the original at&t tilt radio ver 1.27.12.11 on Rogers and haven't had problems with voice on 3G. I haven't ever used a data connection with Rogers however..
Click to expand...
Click to collapse
Yup...from that thread, the description sounds EXACTLY like the difficulties I'm experiencing. It appears to be a hardware failure... Unfortunately, I bought from a guy on eBay, so I'm not sure I can send it in for repair. It works on Edge though, and that will be good enough for now.
Thanks everyone for the help.
/drt

Problem Text Messaging outside of my home!

Hello guys, i'm about to pull my hair out from frustration! I have an unlocked Tilt, on T-Mobile running on the HTC windows 6.1 Rom and for some reason i cannot send or receive text messages if i leave a good distance from my house!
Once i'm near my house by a block or so i'll receive and send text messages no problem, but there are patches around my town where i can't send or receive it. I tried switching my Sim card to an older phone and texting where i couldn't text on my Tilt, and the texts went through no problem, i just need to know if it's my phone or the carrier's fault. I plan on testing my Tilt and Wing in the same area's to see if that can shed some light, but i need help!

True2TheGame said:
Hello guys, i'm about to pull my hair out from frustration! I have an unlocked Tilt, on T-Mobile running on the HTC windows 6.1 Rom and for some reason i cannot send or receive text messages if i leave a good distance from my house!
Once i'm near my house by a block or so i'll receive and send text messages no problem, but there are patches around my town where i can't send or receive it. I tried switching my Sim card to an older phone and texting where i couldn't text on my Tilt, and the texts went through no problem, i just need to know if it's my phone or the carrier's fault. I plan on testing my Tilt and Wing in the same area's to see if that can shed some light, but i need help!
Click to expand...
Click to collapse
What's the reception like? You might try flashing a new radio, might give you better reception in some patches. What wm6.1 rom/radio are you using?

Currently my Rom Version is 3.03.405.0 WWE
Radio Version 1.64.06.04
I've tried countless rom's at first i thought it was because of windows 6.1 so i tried the HTC Windows 6.0 rom which didn't work either.
If you think i could use a better rom would you please let me know, i'm willing to do anything to fix this problem!
Thanks

i think it has nothing to do with a better rom...its just if the radio is fitting for the location u are at

True2TheGame said:
Currently my Rom Version is 3.03.405.0 WWE
Radio Version 1.64.06.04
I've tried countless rom's at first i thought it was because of windows 6.1 so i tried the HTC Windows 6.0 rom which didn't work either.
If you think i could use a better rom would you please let me know, i'm willing to do anything to fix this problem!
Thanks
Click to expand...
Click to collapse
I have several wm6.1 radios in the link in my signature. try them and see what you get. i am using the niki 1.58.16.27 radio. i like it the best, but it really depends on your location

thank you for your reply's i will try different radio's and see which one works best for me, thanks once again.

True2TheGame said:
thank you for your reply's i will try different radio's and see which one works best for me, thanks once again.
Click to expand...
Click to collapse
no problem man, that's what we're all here for.

One quick question about Radio's, are they just for signal strength? because i can make and receive calls just fine in areas, but no matter how strong my signal is i still can't send/receive text messages.

True2TheGame said:
One quick question about Radio's, are they just for signal strength? because i can make and receive calls just fine in areas, but no matter how strong my signal is i still can't send/receive text messages.
Click to expand...
Click to collapse
well i don't know for sure that changing the radio will make any difference but it might help. you're having that trouble just with the sms huh? and always only in those areas?

Yeah it seems touch and go, in some places it refuses to work, but in others, such as my home it works flawlessly. It even worked on the freeway on the way to Canada, and even in Canada on Roger's network. I tried calling T-Mobile and they thought it was weird how it works in some areas but not others.

True2TheGame said:
Yeah it seems touch and go, in some places it refuses to work, but in others, such as my home it works flawlessly. It even worked on the freeway on the way to Canada, and even in Canada on Roger's network. I tried calling T-Mobile and they thought it was weird how it works in some areas but not others.
Click to expand...
Click to collapse
that does seem very odd. hopefully the radio change helps, otherwise you'll have to find someone wiser than me to help you, or just chalk it up to a network glitch. good luck

True2TheGame said:
thank you for your reply's i will try different radio's and see which one works best for me, thanks once again.
Click to expand...
Click to collapse
Please make a follow-up post to let us know what your findings are. It's an interesting problem you're having, and your data could be very useful for this and other issues!

So far tried a number of different radios and still haven't fixed the problem, but i've singled out the problem as the Phone, as i tried texting in places where i couldn't with my Tilt, on 2 different phones, one being the Tmobile Wing and they went through with no problems.
I'm gonna try Dutty's 6.1 rom and see if that changes anything, i'm pretty much trying anything that works now.

True2TheGame said:
So far tried a number of different radios and still haven't fixed the problem, but i've singled out the problem as the Phone, as i tried texting in places where i couldn't with my Tilt, on 2 different phones, one being the Tmobile Wing and they went through with no problems.
I'm gonna try Dutty's 6.1 rom and see if that changes anything, i'm pretty much trying anything that works now.
Click to expand...
Click to collapse
So just to be clear, when you use an unlocked Tilt on T-Mobile's network, you have difficulty receiving text messages. But when you put your SIM into a T-Mobile phone (Wing), text messages come through fine? If I understood your posts correctly, and my summarization is accurate, then it sound to me as if the Tilt is having problems accessing data services when its roaming off T-Mobile's network.
I would make a note of 3-5 specific areas where you have problems with SMS (ie 300 Block of N Maple Ave), and then call T-Mobile and ask them where their closest cell tower(s) is/are to those areas.
If my memory serves correct, T-Mobile uses GSM 1800/1900 in the US, but AT&T is still mostly 850/1900, and the Tilt may have issues receiving SMS messages while on a GSM 850 tower. You mentioned that the phone worked in Canada on the Rogers network, maybe they are on 1800/1900. Can someone from Canada confirm this last part??
These are just some thoughts of mine as I mindlessly watch TV, so who knows, I could be entirely wrong...

NotATreoFan said:
So just to be clear, when you use an unlocked Tilt on T-Mobile's network, you have difficulty receiving text messages. But when you put your SIM into a T-Mobile phone (Wing), text messages come through fine? If I understood your posts correctly, and my summarization is accurate, then it sound to me as if the Tilt is having problems accessing data services when its roaming off T-Mobile's network.
I would make a note of 3-5 specific areas where you have problems with SMS (ie 300 Block of N Maple Ave), and then call T-Mobile and ask them where their closest cell tower(s) is/are to those areas.
If my memory serves correct, T-Mobile uses GSM 1800/1900 in the US, but AT&T is still mostly 850/1900, and the Tilt may have issues receiving SMS messages while on a GSM 850 tower. You mentioned that the phone worked in Canada on the Rogers network, maybe they are on 1800/1900. Can someone from Canada confirm this last part??
These are just some thoughts of mine as I mindlessly watch TV, so who knows, I could be entirely wrong...
Click to expand...
Click to collapse
Hmmm interesting, now if i informed T-Mobile of this problem is there any way to remedy it without having to go back on a Tmobile phone?

is your tilt set to text through gprs or gsm? that might make the difference..

True2TheGame said:
Hmmm interesting, now if i informed T-Mobile of this problem is there any way to remedy it without having to go back on a Tmobile phone?
Click to expand...
Click to collapse
If it is an issue with GSM 850, then you may be stuck with running cooked ROMs based off of AT&T originals since their network still supports this frequency. To my knowledge there are no WM 6.1 ROMs with an AT&T base currently available.
It could also be a hardware issue... The section of flash memory on your device that stores the radio could have bad sectors (GSLEON3 would be someone who may be able to help you check this).
How did you come to get the Tilt? If you know someone with AT&T service, you can have them put their SIM in and then call AT&T Warranty and get the phone replaced under the 1 year warranty.
EDIT-
Second thought... Have you tried to force the phone into 1800/1900 GSM through the Band Settings tab under Settings --> Personal --> Phone --> Band ?

Currently it's set as GSM, do you think i should change it to GPRS?

NotATreoFan said:
If it is an issue with GSM 850, then you may be stuck with running cooked ROMs based off of AT&T originals since their network still supports this frequency. To my knowledge there are no WM 6.1 ROMs with an AT&T base currently available.
It could also be a hardware issue... The section of flash memory on your device that stores the radio could have bad sectors (GSLEON3 would be someone who may be able to help you check this).
How did you come to get the Tilt? If you know someone with AT&T service, you can have them put their SIM in and then call AT&T Warranty and get the phone replaced under the 1 year warranty.
Second thought... Have you tried to force the phone into 1800/1900 GSM through the Band Settings tab under Settings --> Personal --> Phone --> Band ?
Click to expand...
Click to collapse
Hmm i didn't even think to check their, i'm going to try it right now and report back.
EDIT- So should i be setting it at GSM(900+1800)+UMTS(2100) or GSM(1900+850)+UTMS(1900+850)?

WOW, Finally, thanks everyone for help but forcing the phone into the GSM 1800 band worked now i can finally fully enjoy my Tilt, Thanks once again!

Signal keeps going in and out

Device: Tilt
Carrier: AT&T
ROM: Duttys_WM6.1_Official_5.2.19209_1_58_16_27
Have been running this rom for a couple of weeks with no problem. All of the sudden yesterday I noticed signal kept coming in and out, wasn't able to make or receive calls. Since then, I've tried a couple of diff ROMs, diff radios, and for some reason it just doesn't seem to catch a consistent signal. Signal keeps jumping from 3G to EDGE to having nothing. When I try to make a call or go online, signal just goes dead.
Any suggestions onto what could this be?
Thanks

same issue here....in NYC
i'm having the same issue.
if you switch the band signal (click on the phone icon on the top..then go Bands tab) to GSM. all is well. you will no longer rotate b/w EDGE and 3G when trying to make calls/internet. but when you revert the setting back to Auto, the phone may work for a short time while it still thinks its under EDGE. then when it senses 3G network available, it will try to connect to that signal and disconnect both your voice and data. i'm in New York City, so trying to get on 3G network is not an issue.
ive had this issue for about a week now thinking my setting got all messed up somehow. i've reflashed my tilt to the original ATT ROM from the HTC ATT ROM update from one of Dutty's ROMs. still doesn't work. i'm starting to think the 3G chip is fried...
AT&T technicial support can't help either. the guy i had on the phone said there was a 3G tower literally a block away...
might have to call warranty to get it exchanged...
does anyone else have any ideas why this does this?

Change the radio and see if this helps. I keep a copy of all 6.1 radios on my phone so I can flash on the go for the best signal possible.

P1Tater said:
Change the radio and see if this helps. I keep a copy of all 6.1 radios on my phone so I can flash on the go for the best signal possible.
Click to expand...
Click to collapse
I've tried a couple of different radios with no luck. Thing is, it just happened out of nowhere... yesterday morning worked, yesterday night, it was acting up, no change in ROM or radio...
Thanks for your input.

sum1kool said:
I've tried a couple of different radios with no luck. Thing is, it just happened out of nowhere... yesterday morning worked, yesterday night, it was acting up, no change in ROM or radio...
Thanks for your input.
Click to expand...
Click to collapse
If that is the case, then I would definitely call your service provider and see if they are having issues.

P1Tater said:
If that is the case, then I would definitely call your service provider and see if they are having issues.
Click to expand...
Click to collapse
And If Your Cell Provider Happens to Be AT$T. Then the answer is definately yes.

JimmyMcGee said:
And If Your Cell Provider Happens to Be AT$T. Then the answer is definately yes.
Click to expand...
Click to collapse
haha... yeah, thats kinda what i figured. so now im "3G-less". im on EDGE only like my old blackberry... at least i have wifi, gps, camera in one device unlike any current BBs out there... still kinda sucks. ill give ATT-tech a shot anyway...

So, I called AT&T yesterday... was on the phone for a couple of hours with NO RESULT! They did they all the towers are working around my area with no problem though... i think it might be what finaldock said, "3G might be fried"
Any suggestions anyone?
Oh yeah, I'm running the ROM below now... still w/the same problem.
Duttys_WM6.1_5.2.19700_Hybrid V2_1_65.14.06

Dropped signal on v1615 t-mobile uk

I have a strange problem with my Kaiser, the signal with t-mobile uk keeps dropping, I have changed various radios and roms but still have the problem.
Current Phone is: V1615
KAIS130
SPL-3.34.Hard
CPLD-8
Current RomDA Ultimate X-V3 (but have tried anumber of others including stock t-mobile)
Current Radio: 1.70.19.09 (but have tried a number of others)
Any help would be appreciated.
p.s. Yeah on my first post, been a lurker for far too long.

Do you use 3G networking?, if not, try to change under Band menu to GSM network, it works pretty well and most places has good signal for it.
Good Luck!

I've had a nightmare with mine on T-mobile..
3 months ago, my phone developed a problem where it'd drop its network for a few hours, then I'd get a few hours of it working, etc. etc.
It was sent to T-mobile, who just re-flashed it. Still didn't work! Had it sent back and it was away a long time, I believe they replaced the motherboard.
It's been working perfectly for the last month until today - When it hasn't had a network connection the whole day! I'm worried it's still broken..
Hopefully our problems are network based! T-mobile warranty returns are terrible.

Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!

jamiepyrite said:
Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!
Click to expand...
Click to collapse
turn off vibrate

Hi Milmirex & Jamiepyrite, thanks for the comments.
I've changed to GSM and it has been working fine for the last ten minutes, will test for the rest of the day and report back.
Does anybody else have any idea's how to fix 3G problem? I receive emails all day so could really do with this being resolved.
Does anybody else have same issue but with different network? would possibly point to hardware issue if you do.
Thanks again.
P.S. I didn't have the problem with vibrating on receiving texts

I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now

jamiepyrite said:
I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now
Click to expand...
Click to collapse
Even I have the similar issues from last week. Mine is MDA VARIO III. Even after changing my band to GSM, the issue stil seesm to be there. For about 10 mins i get a weak sigmnal, then it disappears.
Where did you get the original TMobile Vario III ROM. I would like to reflash and see if it fixes the problem. Can you please direct me to the right place
Thanks
Shashi

I think my problem may be similar. I'm with Virgin Mobile but I think they use T-Mobile network.
Have had my Tytn II for over a year & haven't touched software or settings for several months & all has worked well. For the last few weeks I've had no signal in places that other people on the same network (using different phones) are fine. Sometimes if I reboot it comes back. I'm also now finding low battery a lot but I think that the signal issue is draining my batter as it seems to be constantly searching. I get low/no signal with a completely full battery so I don't think that the battery is the problem.
Might this be a H/W problem? Anything I can do to sort this?

i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?

im4u2nv said:
i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?
Click to expand...
Click to collapse
Yup bro, we had the same problems,
i had already try to use with XL, Indosat, and my own Telkomsel,
but still had this serious problems,until i switch phone mode into GSM
i use this gadget for 3G purpose now i must use only GSM
is there any solutions from HTC? I already count on the net and found a lot of problem like we had and still no solutions from HTC

Update Radio?

Has anyone seen an announcement or maybe hear a rumor about an update for the radio.
I've read a few threads describing my problem with the lousy reception so figuring I'm not alone in this I wrote to HTC but they have yet to answer after almost 2 weeks.
It's not the phone reception cause talking to someone is no problem but trying to get an update using GPRS because the damn H wont work (should work cause it does so on other phones at same location) is agonizingly zzzzzzzzzzslow.
Worse than that is the fact that T-Mobile uses some kind of SSL downloads that you can't even get with GPRS because the connection is simply too slow to answer the securitycodes sent back and forth

I m also having issues... Connection dropping... Hard time to get it to work after reboot or after using wifi... etc...
I start wondering if it could be just the radio rom version...
On the south east asia, they have a rom update which include a newer radio version: 3.44.25.27
Where mine is: 3.43.25.19
I'm wondering if there is way to upgrade the radio and if this would solve the problem....

Well, my problem is not so much with my connection being dropped but more with the device not being able to switch to HSDPA eventhough the signal is strong enough for other phones.
I've not yet had a connection drop when talking to someone....

Mmmm. I've just emailed HTC Europe about a similar problem with my TD2.
I'm on Vodafine UK, and the strandard reception in my home is virtually non-existant, even though the area is supposed to be good quality for standard voice/sms. It' a case of hanging out of the window if I need to make a call!
The same sim card in my HTC S730 gives me two bars of reception anywhere in the house, so perhaps the VUK signal isn't the strongest (certainly not as good as my T-mobile signal) but the fat that the S730 has no real problems with the signal leads me to believe there is a real issue with the radio (version 3.43.25.19) on the TD2.
It's pretty disappointing really. I'm finding that I'm having to switch sims when I'm at home.
Neil

I'm on T-Mobile dutch and according to the T-mobile support center my HSDPA signal should be near-perfect even inside. Instead all I get is GPRS and the only time I get to see the H is when I'm standing on the roof of the annex outside and even than it's only one bar reception.
I hope you get an answer from them as I've been waiting for 2 weeks now and not a word...
Maybe if a lot of people subscribing to different operators complain things will be set in motion for an upgrade.
I have the sneaky suspicion that to save battery (people complained about this with the diamond1) they've somehow lessened the strength of the radio...

HTC Europe = Plonkers
Hi All,
I've contacted HTC Europe twice about the Radio. They advised that only two people have complained, me being one and that this doesn't constitute a known problem. We need as many people as possible to mail them advising that the radio sucks!

Well, I suppose that I'm that second person than. I'm going to mail them again and create a few zillion yahoo mailboxes and mail them from all of those too...
You never know, it just might work

Radio sucks
I agree, the radio in Topaz sucks. It is even worse than those in Diamond1. It's very annoying.

I've the same problem, also T-Mobile in the Netherlands. So what did I do? I searched the tower where they send from, I found it and when I was at 20 meters distance (couldn't get any closer) HSDPA was around 2 bars. When I tried to surf on the internet it went back to GPRS, really bad in my opinion...
What I did notice is, that if you have 4 bars (or 5) GPRS and it gets one more, it has 1 bar HSDPA.

It's strange as I have no problem at all with the radio reception, I am always on HDSPA, even when It drops to 1 bar It still works great. I can stream videos via skyfire no problem.
I'm on T-Mobile and according to their website I am not in a HDSPA area - just out of range.

root beer said:
It's strange as I have no problem at all with the radio reception, I am always on HDSPA, even when It drops to 1 bar It still works great. I can stream videos via skyfire no problem.
I'm on T-Mobile and according to their website I am not in a HDSPA area - just out of range.
Click to expand...
Click to collapse
Funny...I'm the exact opposite!
T-Mobile's website say I should have excellent 3G coverage at my home adderss...but I sruggle to get 1bar..and my TD2 is allways swapping from GSM to HSDPA
At work the webite say's no 3G but excellent GSM....in my office I have found 1 spot with a very weak signal....If I answer an incoming call I loose that.
I have only been with T-Mobile for a couple of month's.....Never had this trouble with Orange.
Trouble is, I don't know who's at fault....T-Mobile or TD2......

Got a reply from HTC.
"This is not a known issue. Therefore there may not be a planned hotfix for this. This being the case i would advise trying to perform a hard reset of your handset."
Sounds a lot like the stock answer from HTC to every issue they've ever had on every handset they've ever made!
I've replied redirecting them to this forum questioning the newer radio version on the Asian ROM.
Neil

It is a known issue, I've reported it to them a couple of times. The radio from the Asian ROM doesnt make much difference anyway

htc support
Following the stock reply from htc about the poor radio (soft reset, hard reset, wipe sim) I wrote back:
Thanks for the advice. I have tried all you suggested but the reception on my Diamont 2 remains poor. I did a dirct comparison at my work place (this is where I am having my biggest problems), between the Diamond2 and an old Sony Erriccson K510i.
With my T-mobile sim inserted in the D2 I got between no signal and 1-2 bars. With the K510i I had 3-4 bars.
With an Orange sim I got 2-3 bars on the D2 while I had full signal with the OLD Sony Erriccson phone.
I think the Diamond2 is an excellent device, but I feel let down by It's poor radio performance.
Can you tell me if this problem is being looked into by your tech's?
As stated else where on this forum if enough people take the time to complain to htc they may do somthing other than deny there is a problem.
The squeeky wheel gets the oil, as they say

Would it help if I took a FEW phones all on the same network and compared signal?
I too have really bad reception but have access to many devices including the Touch HD, Vario, Tytn2, various SE phones (c902, c905), Various nokias (N95, N96, 6500) and a few LG phones.
I am on the O2 network, and have enough simcards to fill all the phones up at the same time so I can do a comparison on signal tha way.
The best one will be the difference from the HTC devices but I can then draw up conclusions here and also with HTC.

It would be great if you could try the same simcard in a few different sets. This would give us a really good idea of how the TD2-radio really performs...
I got my reply from HTC yesterday and it was indeed a simple and standard (meaningless) answer.
They actually thought that no HSDPA and 3 bars GPRS was not so bad a connection
Thanks for your offer and awaiting the results......

hello all
i ve made a lot of radio test here with this d2
it is really poor in sensitivity
the gsm antena is located in the back but in the lower part of the device so when you take it in your hand there is a great attenuation of the received signal.
i ve made a lot of description and test about this known probleme on the french forum.
you can test the sensitivity with field test and you ll see the reception is always around -100 db when other device are -75 db (beter)
active the test with *#*#364#*#* code on your diamond2

Where in the program can I enter the code you gave ???

just enter this number in the phone

hermes77 said:
hello all
i ve made a lot of radio test here with this d2
it is really poor in sensitivity
the gsm antena is located in the back but in the lower part of the device so when you take it in your hand there is a great attenuation of the received signal.
i ve made a lot of description and test about this known probleme on the french forum.
you can test the sensitivity with field test and you ll see the reception is always around -100 db when other device are -75 db (beter)
active the test with *#*#363#*#* code on your diamond2
Click to expand...
Click to collapse
I entered this code as a phone number and hit send...........
All I got was the automated message "Calls to this number are not being connected"
Any idea why?