Database Develop

my diamond is crazy!!! Help!!!!

from several days ago whem i touch in diamond icons never select the one i touch!!!... It selects the icon on left or right but never the right one....
When i have a phone call i select the green icon and it turns the phone off
What can i do?
I aligned the screen thousands of times, i installed the different calibrators and nothing.
I align screen, it works well for a few seconds and becomes crazy again. I soft reset, a tried everything i remember and always the same.....

Obvious question: Did you Hard Reset?

Try a hard reset.
If that doesnt work then it sounds like the screen is screwed, get the unit swapped.

I've just installed a new rom! I think i have to swapp the unit
The problems are the same. Anything more i can do??

If you just installed a new ROM, did you do a hard reset? To me it sounds as if the calibration for the touch sensor is off. The first thing that you do after a hard reset is calibrate the screen.

So you can try to calibrate the screen, bofore doing the hard-reset.

You can but when you hard reset you just have to do it again

Also, you could check your local optician for any additional problems.
No, but honestly, a hardreset and recalibration should fix the problem. I'm aware that GNes/GSen can give some problems if it thinks it has rotated the screen, but I've never seen that occur outside programs that don't rotate the screen by themselves.
If that doesn't work, Sync it, back it up, whatever you want to do, possibly flash to stock and return it to whereever you bought it/HTC to get it swapped.

thank's everybody... I tried it all and the same. Going to swapp

have the same problem.. it wasn't there before, had the phone for 3 month.. i think it has to do with water under the screen, used it in the rain and then it began to behave this way (due to the big speaker hole maybe?) , it works fine otherwise! Any idea how to fix it? waterdamage? - guarantee or what?
I think it´s wierd if you can´t use it when it´s raining..?

joel78 said:
I think it´s wierd if you can´t use it when it´s raining..?
Click to expand...
Click to collapse
How many phones can be used risk free in rain?

i don't think that's the problem. no water in my phone, rain or other....
i think it started after gsen installed...may be wrong, or else or.....

Very little chance Gsen having anything to do with it. Many people are using that (including me) with no ill effects.

Hmmm, I though I was the only one with this problem. I'm on the second unit now, the first one always do soft reset by itself after every few wake up. Now the alignment always gone off after few minutes of use. I'm waiting for the replacement unit now.
Initially I thought it was because of the ROM update I did, but even after I restore the original ROM, it still happen.
Looks like I'm quite unlucky with the Diamond .

problem solved!!!!
gone to look for assistance.
After 3.30 hours new touch screen and they sad to me new components inside.
For now all good. Till when??....
hope it was the last problem

So its a guarantee issue? - bad components inside?
It still works ok, so i wait to send it away..

till now all ok.

Backlight turns on!! Tilt WM6.1

I have an AT&T tilt and I just upgraded it to the WM6.1 ROM from the HTC webpage and since then I have noticed that when I turn of the screen, all of a sudden it just lights up for a sec and turns off again, without any reason, is there a way to fix this, do i have to flash it again? what do I have to do?

i have the same issue, seems like after i flashed it happened.. any ideas?
one cool feature is that when it flickers, if u press the screen constantly, it flickers.. like a strobe light.. lol

I have the same problem. It's annoying because I think I'm getting a text or call. and usually I don't receive texts, i have to see it light up then press the mail button to see if I have a new text. ARGH.

My Tilt does the same thing. It's a whiteish-gay light. It'll come on for short bursts or I'll notice it on in the middle of the night, and who knows how long it's on until I notice it.
I had upgraded to WM6.1 a while back, and didn't have any issues, but had to hard reset my Tilt and it has been doing it since.
It doesn't do it all the time, either. Weird.

Mine Does The Same Thing
I hope there is a fix some time for this ..

I'm glad i am not the only one, but havent found a fix yet

I seem to remember there being an issue with screen flicker when the Tilt first came out, I think it was related to having Telnav selected in the today screen items tab. Try removing the checks one item at a time from the items tab, I doubt it will be as simple as a software conflict but it could be worth trying.
I had an issue with SPB Pocket Plus on my today screen, once I moved it in to a tab on SPB Shell the issue disappeared.

Fixxed?
I dont know if it just stopped doing it, I am not paying attention anymore or if one of the many things I did finally worked, but the truth is i havent seen it do it again, Thanks to everybody

It been happening on my Tilt since I got it last month.

This is happening on my tilt too... only after upgrading to 6.1. Glad to see it is not just me, but very concerning that this is a problem directly in the 6.1 TILT rom.

Bump........
Any body have any luck on this? I continue to have this problem.

Adding my voice and another symptom
is anyone else having this problem:
1. lock the tilt by tapping 'device unlocked'
2. tap the power button.
3. the backlight comes on, no picture but instead of flashing it stays on draining the battery
4. tap the power button to turn the tilt back on
5. tap the power button to turn tilt back off again
6. tilt stays off.
the issue did not change with the backlight hotfix.

Maybe try another ROM
Finally, i found others with this stupid glitch
I thought it was a hardware error, so i had AT&T send me a warranty/replacement, and guess what... comes out of the box and STILL DOES IT! Has anyone with this problem tried installing a DIFFERENT ROM, like one from the XDA forums? I'm about to try that, because i am fed up with this. I will report if it works. ARG!
Sorry for the ranting. but in a way, i'm relieved. that there are others with this problem
... It might pay to just go back to Windows Mobile 6.0.....
-=ZYXTIA=-

Different ROM fixed problem, but just had more problems after. Sorry guys.

Me Too...
I am glad that I have found other people with the same issue as me. I thought it was just my phone, as I do a lot of backups and restores after I do something stupid with my phone and I also use a lot of beta/unstable software, and figured it was caused by these. However, it only happened after I upgraded to 6.1 stock ROM. Maybe somebody can figure out exactly why this happens, and then we can come up with a fix. I am just happy that I'm no longer alone with this issue
-Dave

I'm very pleased to know that it isn't just me experiencing this stupid backlight issue.
It started happening the second I upgraded to WM6.1
Funny thing is, it only happens to me if I Lock the phone (keys) and turn off the screen. If I just turn off the screen without locking, the backlight stays off.
It would be really great if someone could come up with a fix for this that doesnt require me to reflash my phone with some cooked up rom

has anyone tried this hotfix?
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=1&dl_id=269
i'm experiencing the same problem, will try it and post back as soon as i can
edit: didn't work. got some error about it couldnt remove the old customization tool or something like that

Running the AT&T 6.1 ROM and silly thing turns on by itself at 12 midnight. No connection to anything as I leave it in Flight Mode. Only goes off after I hit the Power Button. Drains the battery down to about half by the time I leave for work at 7AM.
Really is annoying!

Possible Solution
If you are still under warranty, call up AT&T warranty replacement (Customer service is 1-800-331-0500, and just ask for warranty department), and tell them you have this problem. TELL THEM YOU THINK IT IS A HARDWARE ISSUE, and they will send you a replacement, refurbished Tilt. The next one will also have WM6.1 on it, and do the same thing. HOWEVER, it is AT&T policy that after two replacements, instead of getting another one the third time, they give you a refurb of a DIFFERENT MODEL. That is how i got the AT&T FUZE (a.k.a. the HTC Touch Pro, a.k.a the "Raphael"). It doesn't have that problem. But otherwise, i have no other suggestions. i'm just sick of having AT&T screw up the phone's software, and then try to pass it off as quality.

Mine comes on exactly at midnight!
Annoying as hell...and the light from it wakes me up from across the room.
Mack

HELP!!! Diamond Dilemma

Hi
This I think this is a weird one I'll try and explain the best I can:
A few days ago I noticed my Diamonds' touch screen was playing up, i.e whenever I pressed the screen somewhere it either a) took ages to register the touch or b) registered it in the wrong place.
I thought this was a software issue so thought I would try to re-align the touchscreen using the WinMo inbuilt tool. However I coudn't do that as it wasn't registering my key press on the start button. So I hard reset it and went through the config procedure.
Everything seemed to go OK and I felt relieved, the screen felt accurate again...BUT having used the device a little more it didn't quite feel right, it felt a bit slow to respond still (when compared to normal operation of a week ago).
I then noticed that I couldn't change my soft keyboard type when composing a text message (you normally can change this by click the keyboard icon on the bottom bar) and other apps e.g calendar etc, my keypress either didn't register or ended up being recognised a a press on the soft keys to the left or right e.g send/cancel. I thought that was a bit strange but made it worse was that on the odd occasion I did get it to register but not with any consistency.
I then experimented with other apps such as Opera which has another button on that part of the screen, that seems to be fine (albeit a bit slow).
So again i though it was a software problem, but now I'm not so sure...I've flashed with Hard SPL and a couple of the cooked roms (SwiftBL and Dutty), and tried a few different SPL's and the problem still persists. I have since reverted to the latest official Vodafone UK rom with a stock 1.37 SPL. Still the same result though.
Now here comes the tricky bit, I bought the Diamond off ebay a couple of months ago (it is the Vodafone UK version, is boxed but no voda receipt) as Vodafone wouldn't let me have one unless I was on a business contract. Like I said I don't have the Voda receipt.
Could it be the Touch screen has malfunctioned?
Are there any strange software bugs that could be causing this.
What are my chances of geting it fixed on warranty?
I need help desperately as I love the phone but now I have found the longer I leave it after aligning the screen the worse the touchscreen response gets so it becomes unuseable. I don't want to pay for a costly repair either.
All help and sugesstions appreciated.
Dalyboy

Mega touch screen problems on x1

Hi Guys
I've been having some serious problems with the screen on my X1, most of the time now the screen doesn't respond to me tapping it, alignment is a waste of time.I'm wondering is there something I can do to fix it or will it simply be a matter of returning it. I'm in my last few months of a 18month contract and based on my recent experiences I doubt I will be getting another x1 (or even x2)
Thanks
Simon.

Exactly whats happened to mine! Its my 3rd X1 now and O2 cant (wont) fix it. Its a terrible phone. I cant use it now and you know what, I dont care, I would rather have a Nokia 6310.
Ive had every problem going and Im careful with my phones. First one the screen died when opening, second one no one can hear me and now this. I have also had the usual cracks issue on all 3 phones. Even when the phone works the reception terrible and it hangs all the time. Never a sony Xanything again.

Alignment problems and touch screen problem
I just updated my X1 last week ( 02/17/2010, my phone it's 1 year old with no problem at all, before this ) and everything was OK. Then on sunday the screen wasn't aligned, and I started to aligned almost every hour. Then I realized that after sliding the keyboard, the touch screen was death (not black, but doesn't work the touch function) for about 40 seconds, and after that it works again ( opened and Landscape). I also need to align the screen very often.
Before this happend, I never aligned the screen, only when I updated the X1. Also, on last friday ( before the screen problem ) I installed the Youtube aplication for the X1, and gave me problems because it doesn't have a Landscape screen, and the X1 crashed when I slide it, then I had to reboot it.
After this problem I started to have problems with my X1 ( alignments and death touch screen with keyboard opened )
Does some body have an idea to solve the problem?
Im sure this has to do with software or advanced settings like HKEY config.
Thanks in advance.

i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg

Noelch said:
i have the same problem
but now, the problem is horrible
the alignement doesn t accept
when i touch the down list (call, contact etc...) the xperia open the Start bar
arggg
Click to expand...
Click to collapse
me 2
and it returns to normal after a while
what could cause this problem
i flashed many roms, with same result

It's not something either of you installed, but your hardware - either your digitizers are on the way out or your flex.

its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.

its hardware
yes, i can say its hardware. I have repaired many of them now.
Most of the time when its black/no touch screen response its the flex cable.
somehow the cable damages very easy when opening/closing it.

Have try this?
1. Use a registry editor
2. Navigate to or search for:
HKLM/Drivers/TouchPanel/PressureThreshold
and
HKLM/Software/OEM/TFLOSettings/FingerPressure
(eg search on "pressure" and you'll find both)
3. Edit the values to any VERY VERY high value such as 999999999 (nine 9s)
*** CAUTION: do NOT change either of these fields to anything less than about 2000
because if you go low enough you will make your touchscreen unresponsive,
at which point it's tricky to change it back (learned the hard way)

Do I welcome aboard?
I have the same problem now and before I read this thread, I formatted my X1 cos I thought that problem was caused by software. Now I am sure it's about hardware. Have to open it soon

are you sure it's an hardware issue?
for me it started today after hard reset...too bad!

Well screen problems in Xperia are mostly caused due to the loose flex cable. Mine had the same problem. At times the screen would work and sometime the screen would not appear. But if you want to open your X1 and have a go at it yourself then do so.
I managed to fix my flex cable without causing any damage *phew*
If you have nothing to loose then give it a try and see if you get lucky.

touch screen does not work at all

Hello. Yesterday morning when i woke up suddenly my touch screen did not respond any more. I try reinstalling windows or hard reset but now i can not even get over tap the screen.Please help me. You already helped me once when i was going to throw it away because i thought it's a hardware problem and it was a software one.

What you need to do is fully charge the phone, run a backup usin PPM or sprite then do a soft reset and leave it for a day, if that doesnt workt hen run a hard reset and it will fix it, been through that problem too a couple times and it ends up workin fine

Thank you
Thanks a lot. but please tell me when you say to leave it for a day i should leave it with baterry in or out. Or do you mean to do the soft reset and leave it for a day to the screen where it sais to tap the screen. And by a day you mean 24h?Thanks again anyway

Ok.But where can i find a new lcd? And how much is it one?

I did the soft reset and leave it for a day then it worked but when i wanted to charge, it happened again and i have the same problem now.Any way a thing it's certain it is a software problem.If you have other advice please help.

another problem
I tried installing lots of roms hoping it will be fine. but now i installed a 6.1 version of wm and when i try installing wm 6.5 it stopes in loading screen and the pc gives me an error conection.What about this?

i flash the ori rom n change lcd n ribbon but still cant do the alignment on touch screen n get into the menu try the board n put it in another p4550 still cant touch screen,is it board problem ?

i have the same problem
i think its a hard problem i try everything but nothing

Hello I had the same problem.
I installed several versions of Android and nbh files.
The problem occurred with versions nbh for Froy version of Android.
As I had saved the versions that were tested. I tried to install previous versions where I knew the touchscreen worked correctly. In my tests with this file to the touch screen work again: kaisimg-panel2-320-24-05-10.nbh
I hope that helped

I had prob woth touch screen and non functional front camera. Restored function by replacing flex cable. This flex cable has the buttons for the keypad as well as supporting the front camera. When I examined the flex cable, the portion that moves in and out when sliding the keyboard appears to be slightly damaged on right and left sides. The damaged portion does contain very thin circuits.

Not sure why this was posted in Accessories but I'll move it to General for you.