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Ok now that we >xda-dev< isnt hosting ROMS anymore where can i get one?
Ive got a tmobile MDA and want to try wm6.
I checked mini-nova but the files are incomplete.
Pm me if u can email it or something.. thanks
BTW i can trade u some games or apps for the help.. thanks
Also what tool can i use to do an image backup of my current rom and programs?
john94si said:
Ok now that we >xda-dev< isnt hosting ROMS anymore where can i get one?
Ive got a tmobile MDA and want to try wm6.
I checked mini-nova but the files are incomplete.
Pm me if u can email it or something.. thanks
BTW i can trade u some games or apps for the help.. thanks
Also what tool can i use to do an image backup of my current rom and programs?
Click to expand...
Click to collapse
If you are having to ask these questions, its pretty obvious you haven't done much in the way of reading the information in this forum or in the Wizard WM6 forum. You need to read all the stickies here to understand the process. Go into the Wiki (link is at the top of every page) and read all you can there as it points you to important information. You have to understand this stuff before you attempt to flash your phone or you may find yourself with an expensive paper weight (thats not a joke. Some of this stuff will kill your phone if you don't know what you are doing and/or skip steps).
As for the image backup, do a search for awizard. I haven't used it (yet) but its supposed to do what you are asking for (ROM and apps).
After reading the stickies and the Wiki, the best place to go to find the WM6 ROMs is in the Wizard WM6 forum. But -- Do NOT do any flashing unless and until you understand everything that you need to do in order to unlock and flash the ROM. Failure to follow directions to a "T" will result in a very expensive paperweight.
I've been reading and trying this for days with no luck. I've fully unlocked my wizard and I'm now trying to flash to the 318 rom. But I have no clue how to do it. Could someone walk me through ho to do it? Most of the flashing done thus far has been an EXE file or through DOS. I must be missing something simple.
please help
follow this thread, enjoy
http://forum.xda-developers.com/showthread.php?t=298613
mikaarce said:
follow this thread, enjoy
http://forum.xda-developers.com/showthread.php?t=298613
Click to expand...
Click to collapse
I followed that one already. That's how I unlocked it. But all step 3.8 says is "your ready to flash...". Right now I don't understand exactly how to flash and I'd prefer not to "trial and error" it.
However, this morning I did open up the Hypercore kitchen and I think I'm on the right track. I'm at work so I can't try anything but I've printed up everything in that thread including all it's links and I'm going to give it a go once I get home. I'll report back once that's done.
Alright, after some more research and reading in the hypercore kitchen thread and all it's links, I think I may have it figured out.
I download and extract the files for the ROM I want, in this case 318 8.1 from theloon.
I then follow the instructions linked int he hypercore thread with dumping, and the pkgtool, buildos, etc.. If followed correctly, my wizard should be flashed with the new rom correct?
A confirmation would be nice. Any other comments you have are a bonus.
Another question though; what's the difference between the programs contained in the SYS and OEM folders compared to the ones in the build OS that i have the select? Aren't the ones in the folders already included in the ROM?
Your help would be greatly appreciated. I don't get confused too easily so as you can imagine i'm quite frustrated. I used to flash new versions and programs to my Razr but it was nothing like this.
dont get me wrong are you trying to cook your own rom, because hypercore is a kitchen, i suggest you download one of the roms that are made by reputable cooks, like the NBD series, TNT series, paradox, xmr, faria's, ingenetics, octavio's they differ in the apps and costumization included in the os and the builds, so just select download and flash
there's an executable file inside the roms once you unzip it and be careful if your using xp or vista
The only things I've been working with up until this point is BuildOS and nb2nbf. I haven't fully grasped the definition of "cooking" yet; whether it means altering files for my self or if the BuildOS selection list is considered cooking.
I think i was trying to do too much and using a file different from the one being referenced in the tutorial was a bit confusing. So to start, I decided to use Faria's Crossbow and the tutorial that came with it. It was very easy and I was able to flash my Wizard to that ROM without a problem. But the one i really want is Theloon's 318.
So, based off of what I learned last night I figured I just needed to replace the OEM, ROM, and SYS folders that came up when I unzipped Faria's crossbow with the ones from 318. Is this correct? Because I just tried that this morning and I get all the way to the CMD prompt right before it opens nb2nbf and it gives me an error (see attacment). If there's one thing I've learned from all these bricked devices floating around, it's to NEVER proceed when an error occurs.
What does this error mean? How can I fix it? Is my moving of the folders wrong? What am i missing?
just messin around trying to see what tools work, i got another error.
Ok, now I've got a bigger problem. I finally figured out what I was doing wrong. It's actually a lot simpler than I thought. i was just making it more complicated. Ok, I tarted the flash and at about 47%, it gave me a memory reference error. Now my Wizard won't go past the three-color screen and all it shows is my IPL/SPL 3.08. ActiveSync won't detect it, tried hard resetting, turning on while holding camera button, etc. What do i do now?
Now you start thinking... "Maybe I should have read the stickies on the Upgrading forums... bummer..."
The 3 color screen is called the BootLoader. As long you get that screen, your phone can be recovered. How to recover it?
- Use a Windows XP PC.
- Download Wizard_Love Rom (its somewhere, use google or search the forum, but then again, you wouldn't be having this problems IF you knew how to use the search button!)
- Press and hold CAMERA button and hit the reset, keeping the camera button pressed.
- Connect the Wizard to your pc using the USB cable.
- Start the Wizard_Love RUU utility that comes with it.
- Just press next until it starts flashing the ROM to it.
- Pray for it to finish without touching anything until the RUU says CONGRATULATIONS.
There... your phone is working again.
READ THE STICKIES BEFORE DOING ANYTHING AND USE THE SEARCH!
THIS QUESTION HAS BEEN ANSWERED FOR TOO MANY TIMES ALREADY!!!
PS: Maybe we should create a thread for helping the guys that don't follow stickies or care about the ALREADY info we have here... something like:
- 3 color screen: do this
- different IPL/SPL G3 on a G4 device: you are screwed.
I definately read the stickies over and over again. I've got a stack of printouts sitting in front of me that I've been reading for the past week.
I understand your frustration about questions like this but that's no reason to be rude. I used to be a moderator on pbnation.com so I know exactly how you feel. But the fact of the matter is that I'm not as familiar with these things as you are. I fixed the bootloader issue before I even read your response. i found the answer by re-reading one of my printouts that said the re-flash with official rom. So i did that and it worked. I knew I'd get flamed for posting but since I had already had a thread created, I figured it wouldn't hurt to post updates on my status.
I know how to flash roms now. It's actually quite easy. However, I ran into some issues that I'd like to explain in hopes that you realize I'm not taking advantage of you or not utilizing the tools and stickies.
i was having problems yesterday because of my work computer (I think). When extracting the files from Hypercore, they were not placed where they should have been and the tools wouldn't work properly. An example would be when opening buildOS it would give me the yes or no prompts. An IT friend allowed me to use his non-work laptop to do the exact same thing and I was able to use it without a hitch. The simple tmobile official rom update wouldn't even work on my work computer. So it's not just me.
I knew there was a reason that i couldn't follow it.
Regardless of your approach, I still thank you for your help.
I didn't mean to be rude... sorry about that. Its just that from your post count I thought your were like a newcomer like those that come here all the time, asking the same questions over and over again. Netherless, sorry for "helping" you the way I did.
I will have some tea now to relax care to join?
I have the Diamond and really like it but it is so slow as we know. I've trawled round the site but am a total noob to this. I read about hardspl (i think) and flashing roms and advanced config....I just want to speed up the device and dont know where to start. I've turned off all the whistles and bells and the handset is on Orange with a 1.37 ROM. Tried installing the advanced config. but it told me I need a newer framework thingy and now the icon is stuck on the device and I just want to throw it at the wall. I know you guys are busy as hell and that a total noob just kinda gets in the way but could someone just tell me what I need, where I get it and where I put it on the damn phone If someone can I'll get the Mrs to make you tea
Sorry guys but I have tried but am not that techy minded
Hey dude, don't worry.
Check this site out - http://modmydiamond.info/
Read through the radio and rom installation guides carefully. It's very easy to follow and you will have upgraded in no time at all. As for which ROM, I use Swift bl v.6. It's very stable and quick and includes adv config in it anyway. But there are many so check out the rom section of this forum and see what people say, same goes for the radios. Installing a new rom will wipe the data on your Diamond, so it should get rid of that icon problem anyway mate.
I don't know why noobs get such a hard time, this site can be bewildering due to the vast info presented and some of us don't have the time to trawl through it all - espically as lots of it seems so advanced.
Anyway, good luck.
I'll try to make it simple as I can, because just over a month ago I was a noob in the same boat as you... So I know the learning curve is pretty steep, but once you start plodding up it, it does level out.
BUT before you go any further, read and understand all of this very useful check list here...
Also, it'll help to keep this list handy throughout the procedures.
So, keeping it simple, go for HardSPL 1.24 from here. Flash 1.24 by following the instructions in post #1 of that thread... follow these instructions to the letter mind, that is the key!
Once you have your HardSPL successfully flashed, go get ROM 1.93.405.1_WWE from here.
This file is self extracting, and automates the flashing process, so all you have to do is follow the instructions given as it leads you through, and if in doubt, just re-read the two sets of the instructions I've pointed out to you (everything you need is in there).
Do all that precisely as instructed, and you'll be all tooled up with the latest and quickest standard HTC ROM for a UK device... Like you, I was on a UK Orange .37 ROM, and I found a welcome increase in performance when I went to .93
Ps, don't be put off by the RUU utility when you get to the page where it looks as if it's trying to update your current main rom with your radio rom... just keep on going, it isn't touching the main rom provided it is flashing only a radio... you'll see what I mean when you get to that stage.
Pps, I'm going to say it again... make sure you backup any very important data you may have on your phone... and ultimately there are no absolute guarantees when flashing devices, and you will see it many times written on this site that you can only get flashy with your device if you're prepared to proceed on this basis.
Otherwise Enjoy
Edit; oops, didn't see you there simcarloc... that's what my post was meant to look like before I got too carried away.
Take a look ath the Diamond Rom forum there are very good guide and step by step guides
Thanks guys, I'm going to have a look at what you directed me to this morning. I run a forum for a car club and I know when people first join up it can be hugely daunting and a tad scary, even with the best intentions noobs can get freaked out somewhat....cue me
Thanks for putting this in "laymans" terms for me as I think that is what noobs need first off and we'll pick the rest of it up as we go along, its not laziness on our part, personally I just had head data overload and was losing the will to live I'll go look at the stuff you've posted and let you know how I get on.
Once again thanks for taking the time out to explain in a language I may just be able to get my head round Thanks guys.
One quick Q....runn diamond-sspl.bat? How and where is this?
Its not playing
Probably my fault but all I get is..
There is no application associated with "diamond-sspl" or whatever folder I try, it keeps telling me to run the app first, but I have no idea what I'm doing now. Also tells me the framework isn't present. No idea.
Guess I'll be sticking with a slow device Thanks anyway guys
Hey there LoudyMcLoud,
Like you I am somewhat of a noob too…
But since you have a problem I encountered before (framework issue) I might be able to help you out in this first stage.
My device kept giving the message that my Framework was not up to date when I wanted to install a program. I went to search for the latest framework version at MS, and found the latest (beta) release. I installed that, and then I got the message that my framework was a newer version then needed…. Ahhh help me god.
So I took the easy way out, a hard reset did the trick for me (press and hold volume down + centre button + the soft reset button located in the stylus opening)
Remember, this procedure too, will wipe all date from your device, it will restore itself to the way it was when you first bought it.
Maybe after this you can use the steps mentioned earlier in this thread.
Good luck with your Diamond.
Just install the latest .net framework from microsoft that is NOT the Beta version - can't remember the version number, but this worked for me.
Good job,... hope you will get the rest sorted
LoudyMcLoud said:
One quick Q....runn diamond-sspl.bat? How and where is this?
Click to expand...
Click to collapse
It's in the zip file you should have already downloaded here.
Extract all files in this zip file to their own folder, make an activesync connection with your diamond, then away you go. (For starters I recommend you choose HardSPL 1.24 when prompted.)
Latest .net is 3.5 available here.
whats up guys?
I seem to be having a problem updating my rom
I have tried numerous ROMs from the site, but for some reason it always gives me a error when I attempt to download it.
Has anyone heard of this problem or can hand me any advice?
Thanks A lot
-Chris
What's up 2 u.
Have you read the Wiki or any of the stickies? If not, before you go any further, and make a paperweight of you device, you may want to read a little. You can't just slap a new ROM on there. You first need to prepare the phone. Lucky for you your device failed instead of breaking. Seems the phone is smarter than the owner.
"...the phone is smarter than the owner"
there is no need to be condescending, a simple answer leading me to the right direction would have sufficed.
I would thank you for your help, but I cant thank a person with a attitude as demeaning as yours....now my advice to you would be to grow up.
ciao
chrisrc1985 said:
"...the phone is smarter than the owner"
there is no need to be condescending, a simple answer leading me to the right direction would have sufficed.
I would thank you for your help, but I cant thank a person with a attitude as demeaning as yours....now my advice to you would be to grow up.
ciao
Click to expand...
Click to collapse
i got the same replies for some of the "senior members" on here, it's normal.
You say, you get an error while "downloading?!". do you mean, downloading the roms from the mirrors or an error while flashing the rom. If it's during the update, what error exactly?
I flashed my phone the first time last tuesday (NoThrill Rom, Hardspl, new radio) with the help of the wiki. To save you the work searching the wiki pages
http://wiki.xda-developers.com/index.php?pagename=KaiserROM_FlashingFAQ
1.) How to backup your old Rom for warranty return http://forum.xda-developers.com/showthread.php?p=1586817
or download the right rom here http://wiki.xda-developers.com/index.php?pagename=Kaiser_ROMs
2.)Read through the HardSPL threads (if you don't understand it, read several times) http://wiki.xda-developers.com/index.php?pagename=SPL Questions? and choose the right HardSPL version http://forum.xda-developers.com/showthread.php?t=396922
(Searching for JumpSPL?? it's in the attachment of this thread http://forum.xda-developers.com/showthread.php?t=354061 )
3.) Read through the rom flashing process http://wiki.xda-developers.com/index.php?pagename=KaiserIntroductionToROM_Flashing
4.) choose a rom here http://wiki.xda-developers.com/index.php?pagename=Kaiser_Cooked_ROMs or from the rom developement board in the forum and flash it
5.) Check if you need a new radio (read through the thread for your rom) if you experience any problems
This is how i've done it. Took me about 5 or 6 hours for everything. If you have any problems with the flashing, all problems are known and there are threads about it
Good Luck with your phone.
Hey, thanks a lot.
Its a communication error during the update.
You have been really helpful with those links, I appreciate the time you took to reply.
have a good day.
-Chris
Hello!
In my previous post i asked for the best ROM for the X1, ive already downloaded the image file for a ROM called "EnergyROM_KOVSKY_20090805_Standard".
Now i just want to know how to Apply it to the phone.
What do i need to change in the phone before installing the ROM?
Is it even possible to change ROM in a prototype?
I also have problems updating my ROM (when i tried it before)...RUU gives me error code 262.
AS you may notice, im really retarded when it comes to this, but hopefully i will learn sometime.
I will post some device info. Just so you know whats inside the phone.
Rom-Version: 1.02.936.3
Rom-Date: 08/29/08
Radioversion: 1.06.25.29
Protocall version: 52.43.25.24U
CPU: QUALCOMM(R) 7200A
Clock: 528 MHZ
RAM-Size: 256 MB
Flashmemorysize: 512 MB
Database: 32 Bit
StorageSize: 281.58 MB
Bluetooth-Version: 2.0/2.0+EDR
Firmware: R1AA017
And please: Dont redirect me to some multi thread that is named "How to flash your phone) Cause ive already tried it, but i dont understand **** there
If someone would be kind enough to give me a step by step walkthrough on how i do to upgrade just that ROM that ive downloaded. And what other programs i need to be able to fix my phone.
Thanks in advance!
deleted post
You need to check in the bootloader(tri-colored screen) what your spl is... In order to flash a custom rom it will need to say this SPL-0.72.01OliNex....if it does not say this then you need to hardspl the phone...if you follow the instructions it is easy. Once this is done then you will need this....copy the ROM you have downloaded into the CustomRUU folder and execute the file. If this does not work....you will need to format your memory card(Fat32) and follow these instructions, plus there is a video tutorial regarding all the procedures you need....the instructions are as basic as one can get.
Good luck.
Regards,
WC
Fructis said:
Hello!
In my previous post i asked for the best ROM for the X1, ive already downloaded the image file for a ROM called "EnergyROM_KOVSKY_20090805_Standard".
Now i just want to know how to Apply it to the phone.
What do i need to change in the phone before installing the ROM?
Is it even possible to change ROM in a prototype?
I also have problems updating my ROM (when i tried it before)...RUU gives me error code 262.
AS you may notice, im really retarded when it comes to this, but hopefully i will learn sometime.
I will post some device info. Just so you know whats inside the phone.
Rom-Version: 1.02.936.3
Rom-Date: 08/29/08
Radioversion: 1.06.25.29
Protocall version: 52.43.25.24U
CPU: QUALCOMM(R) 7200A
Clock: 528 MHZ
RAM-Size: 256 MB
Flashmemorysize: 512 MB
Database: 32 Bit
StorageSize: 281.58 MB
Bluetooth-Version: 2.0/2.0+EDR
Firmware: R1AA017
And please: Dont redirect me to some multi thread that is named "How to flash your phone) Cause ive already tried it, but i dont understand **** there
If someone would be kind enough to give me a step by step walkthrough on how i do to upgrade just that ROM that ive downloaded. And what other programs i need to be able to fix my phone.
Thanks in advance!
Click to expand...
Click to collapse
Thanks for the first good reply...Onfortunatly when i try and update it just say update error 284...
a noob with a professional phone?
know nothing but using a prototype phone.. lols...
devalian said:
a noob with a professional phone?
know nothing but using a prototype phone.. lols...
Click to expand...
Click to collapse
You mean that no person with a general knowledge about flashing rom = busting warranty shouldnt be allowed using a phone?
How do you know anything about what i do with the phone, with what apps im using, and what im using it for?
Mind your own business and come back to the thread when you have something to contribrute.
Fructis said:
Thanks for the first good reply...Onfortunatly when i try and update it just say update error 284...
Click to expand...
Click to collapse
There's a list of error messages here somewhere. Maybe you can find it here. I think the answer is here. It sais just try again after turning off and turning it back on again
btw, being rude to other users isn't going to help you get your questions answered any faster. Updating roms isn't that hard anymore, but you need to be carefull and know what you're doing. If you don't understand how flashing works and what you need to do for that, you can read the stickies in this rom section. I think it's explained very clearly and step by step lots of times.
edit: looking at all your posts, it seems you've asked the same about three times, and most things kan be found easily by google or the xda forum search. Maybe try a bit harder before asking here?
if you don't like criticism, just ignore my post; everybody has to learn to work with windows mobile, but the only way is to try a lot yourself, search, try some more, search again, then ask and try some of the answers given. Don't get agitated when not everyone is giving you the right answer in clear steps, most of the users are trying to explain as good as they can with the information provided.
the guides are pretty thorough...
if you read them its clear enough...
(assuming you want to use non official Sony roms - you need to flash your hardspl so you wont get errors... (think this is where you're stuck)...
download a hardspl and flash it via activesync)
Then
copy the rom into your sd card root directoy...
rename it to kovsimg.nbh
hit the reboot switch while holding down power and the down vol button to start the update process
this is the easiest way...
but as above, if you want shortcuts for everything and dont read the instuctions clear you MAY END UP BRICKING YOUR PHONE...
Gwystyl said:
There's a list of error messages here somewhere. Maybe you can find it here. I think the answer is here. It sais just try again after turning off and turning it back on again
btw, being rude to other users isn't going to help you get your questions answered any faster. Updating roms isn't that hard anymore, but you need to be carefull and know what you're doing. If you don't understand how flashing works and what you need to do for that, you can read the stickies in this rom section. I think it's explained very clearly and step by step lots of times.
edit: looking at all your posts, it seems you've asked the same about three times, and most things kan be found easily by google or the xda forum search. Maybe try a bit harder before asking here?
if you don't like criticism, just ignore my post; everybody has to learn to work with windows mobile, but the only way is to try a lot yourself, search, try some more, search again, then ask and try some of the answers given. Don't get agitated when not everyone is giving you the right answer in clear steps, most of the users are trying to explain as good as they can with the information provided.
Click to expand...
Click to collapse
I'ts a difference in writing a post with no meaning and a post like you just did.
Example: You start a new thread, no matter what it's about. There are two guys responding.
One guy is giving you this as a answer: Lol, thats kinda noobish that you dont know how to use your phone.
The second guy answers just like you did, you gave me information and links on where and what to search for. But still points out that theres many "obvious" stuff that im asking for.
Big difference.
Back to topic. I've already figured out how to do all, i have all the files that i need.
The problem is that when i try and update the SPL to 1.00.X1 instead of thje other 1.02.Olinex (or what its called) I always get a connetion error 262.
Ive read the links that you gave me before, and it says that you need to either softreset, change usb port or reboot your computer. Guys in another thread gives the same instructions.
Still no success.
So since i've done my searching, done the exact procedure that you should do. And it's still not working. Is that still something just "obvious" to ask for?
And i apologize if i hasn't been clear enough in this thread that the phone im using is a proto. And i still haven't been confirmed by some other proto user that this method is acctually working.
I'm thankfull for all the (helpfull) responses i get. And im trying them all.
If something else comes up i will post it in this thread. No matter if its obvious or not.
Have a nice day everyone!
Looks like there's a connection error when your phone reboots to go into tri-color boot menu.
Google for USB Mass storage device, download the driver and install it and then try again.
Of course you have to find the right driver for your OS.
CharlieSImon said:
Looks like there's a connection error when your phone reboots to go into tri-color boot menu.
Google for USB Mass storage device, download the driver and install it and then try again.
Of course you have to find the right driver for your OS.
Click to expand...
Click to collapse
haha, damn, thats obvious, that i didnt think of that before. hehe, thank you!
Btw, if the phone gets into the tricolor menu, and the progressbar shows up (but still stuck at 0%) can it still be because the driver?
Thanks
if its stuck at 0% it means you're not flashing a compatible rom...
obviously you havent flashed the spl...
flash a OFFICIAL sony rom first... if you still have issues at least you know its either the 'prototype' hardware
or your PC...
which i'd suggest try flashing from another PC...
ryousuke said:
if its stuck at 0% it means you're not flashing a compatible rom...
obviously you havent flashed the spl...
flash a OFFICIAL sony rom first... if you still have issues at least you know its either the 'prototype' hardware
or your PC...
which i'd suggest try flashing from another PC...
Click to expand...
Click to collapse
Oh, im sorry if i didnt expressed myself good enough.
When im using X1_HardSPL i get the 284 update error.
When in using the custom RUU i get the 262 error.
So i guess the X1_HardSPL application is to change SPL?
If i cant seem to change SPL i wont be able to change rom either. Correct?
Since i have the SPL that was shipped with the phone, can i still upgrade from R1A to R3A without changing SPL?
Have you disabled any of your firewall and anti virus programs when you try using the software?
I previously always had to disable my zonealarm firewall before I could uset he spl software....
Yes I've done.
yes if you have the stock SPL you can upgrade from R1a to R3a with the standard SE update utility.
which can be downloaded at the SE site under support.
lrammers said:
yes if you have the stock SPL you can upgrade from R1a to R3a with the standard SE update utility.
which can be downloaded at the SE site under support.
Click to expand...
Click to collapse
The Phone is still a Proto.....
Therefor not accepted by SEUS
Try flashing the official Sony Ericsson ROMs first. No need to Hard-spl for those.
I cant install R3A :S
It says "No image found" bootloader.
And the card is FAT32, and the file is named Kovsimg.nbh
And yes, its placed in the root of the Card.
Fructis said:
I cant install R3A :S
It says "No image found" bootloader.
And the card is FAT32, and the file is named Kovsimg.nbh
And yes, its placed in the root of the Card.
Click to expand...
Click to collapse
And if you try to flash via ActiveSync with CustomRUU? That worked most of the times with my X1. Oh wait, that got you the error 262.
In one of your other threads someone says (or you quoted) that one of the advantages of a proto was that there's no security check, which means it might not even be necessary to use HardSPL first.
I've had error 262 a few times; just try to flash again, maybe from another computer if that's possible. You can also try to flash another rom first.
Which roms have you tried flashing? Have you tried with a freshly formatted sd-card smaller than 2 gb (although I think that won't have any effect); you can also try renaming kovsimg.nbh with all small letters, all capitals or the way you just spelled it. It might be important.
offtopic: I get your point on the reactions you get when opening new threads. Everything is simple when you now where to look or if you've done it before, but it can be very hard to find the answer when there's so much info to choose from.
That said: a topic title of something like "having trouble flashig a custom rom to prototype" sounds a bit more serious then "need massive help" with a lot of exclamation marks. That might set people off on the wrong foot.