Hi, I was wondering if you have an email account set up on your phone (I have a Touch Pro), and you want to delete emails from your phone, is there a setting so that when it resyncs it won't erase it from your actual email account? I don't want to have old emails bogging up my phone, but I don't want them actually deleted.
wizholt7 said:
Hi, I was wondering if you have an email account set up on your phone (I have a Touch Pro), and you want to delete emails from your phone, is there a setting so that when it resyncs it won't erase it from your actual email account? I don't want to have old emails bogging up my phone, but I don't want them actually deleted.
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If I had a Raphael question, I would go to the Raphael forum.
Ah! Very good, I thought I was. Sorry about that! Would a mod be so kind as to move this so I don't have to create a duplicate thread?
Just in case any Kaiser readers are wondering, and this is only for kaiser readers touch pro readers please look away, in email setup / advanced settings there is a setting to keep deleted messages on the server or delete from server.
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I have been searching for a answer on this and cannot find anything. So I turn to experts like you!
The issue I and maybe others is that whenever I receive a new email message that falls under one of my Mail rules (to route new mail to subfolders in the Exchange Mailbox) my phone will not tell me there is a new message waiting for me to reply too.
Does any one know of a fix\hack\tweak that would tell me when any new email is received....regardless of which folder the message is routed too!
Thanks in advance.
I hope somebody answers this question. I'm going to have to remove all of my rules an start moving them all manually after I read them. That would suck!
Are the subfolders subfolders of the inbox folder?
They most certainty are! Oh wait a minute.....dang didn't even think about that! Hold on.
I moved all the folders from below the inbox into the actual mailbox. But still wont tell me when I receive mail in any box but the Inbox.
I might have to reconfigure the phone (delete the current account and redo the setup)
I will do that later and post back!
Thanks for the help! and great question. I almost feel retarded that I didn't think of that before!
Well moving the folders didnt change anything. Even after the reset of the device.
Any one have any other ideas?
go to the folder directly and hit send/recieve.
punkcell said:
go to the folder directly and hit send/recieve.
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Well its not that the email isnt syncing to the folder.
Its that whenever, ActiveSync runs and downloads mail, it will only tell me about new mail residing in my Inbox and not any other folders. ( I have rules that route mail to the correct subfolder )
I just want to the phone to display the number of messages that are new TOTAL not just in the Inbox.
ok got it.
a rigorous solution, but:
I installed spb diary. This program checks all folders for new mail. It allows for completely managing your mail from the today screen (or just the new mail whatever you prefer) great program.
I put one of my AOL accounts onto my Tilt using AT&T xpress mail, and I want to remove it now because that account is just a bit too busy (spam) and it's not as important as my main email address. Plus I can always use wap.aol.com to check it anyway.
I go into messages and highlight the account and choose delete and nothing happens.
I went back into xpress mail and theres no option for removal.
How can I get this account off my phone?
Can you remove xpressMail from your installed programs? Or was it part of your ROM?
I was just looking to get rid of the account it created, not the program itself, but if I have to I could delete the program, it's listed in remove programs area.
Yes, you cannot delete the account without removing the program. If you wanted to set up another account, you remove the software, then re-install the software and go thru the account setup again.
BUT A WARNING: make sure you have deleted your XpressMail account online BEFORE you remove the XpressMail software from your phone. Otherwise, its possible you will get a series of SMS "pings" that will not stop and can come at you as often as 10 a minute. Basically, log in to you Xpress Mail account online and tell it to stop sending you email (or any other notification), then delete the account. Then remove the software.
I cant seem to find an online option for deleting the account. There's an Xpress Mail Professional Edition registration/login area on AT&T's site but I dont see anything for the personal edition.
How do I go about canceling the account online before I delete the program?
Its been a while since i did it. I don't remember how I did it. If I happen to find it, I'll post it.
EDIT: I used personal edition also. Basically, log in here: https://xpressmail.cingular.com/subscriber/login.stp
and there should be an option to remove your accounts. This is in essence deletes your account.
If this doesn't work for whatever reason, or you start getting the SMS msgs when you remove the software, refer to my posts (esp. the last one) here:
http://community.seven.com/forum/viewtopic.php?t=688
jomo25 said:
Its been a while since i did it. I don't remember how I did it. If I happen to find it, I'll post it.
EDIT: I used personal edition also. Basically, log in here: https://xpressmail.cingular.com/subscriber/login.stp
and there should be an option to remove your accounts. This is in essence deletes your account.
If this doesn't work for whatever reason, or you start getting the SMS msgs when you remove the software, refer to my posts (esp. the last one) here:
http://community.seven.com/forum/viewtopic.php?t=688
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Thanks.
I think I managed to do it from the phone though. I went into xpress mail settings and I choose the option to remove all account data (removed all emails from the account) and then I choose the "Re-Register" option, which deletes the account completely and then walks you through setup again. I choose that but after the account was deleted I just exited the program instead of recreating the account.
cool, glad u got it worked out. i just know myself and others had issues.
jomo25 said:
Yes, you cannot delete the account without removing the program. If you wanted to set up another account, you remove the software, then re-install the software and go thru the account setup again.
BUT A WARNING: make sure you have deleted your XpressMail account online BEFORE you remove the XpressMail software from your phone. Otherwise, its possible you will get a series of SMS "pings" that will not stop and can come at you as often as 10 a minute. Basically, log in to you Xpress Mail account online and tell it to stop sending you email (or any other notification), then delete the account. Then remove the software.
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so my question is what if you removed the Xpressmail software before you remove your email, how do you stop/remove your email from Xpressmail afterward? will it automatically remove after a certain time?
I use the regular email on my Tilt, i have my gmail account setup through it. I had it working ok were it would send and i can get email off my gmail account, but after a few days of working i decided to log onto my gmail and delete all the old emails off the server, when i did it it automaitically deleted them off my Tilt, do i have to keep every emial on the server in order to keep them the emails on my phone or is there a way around this were they wont delete off my phone?
brianlb said:
I use the regular email on my Tilt, i have my gmail account setup through it. I had it working ok were it would send and i can get email off my gmail account, but after a few days of working i decided to log onto my gmail and delete all the old emails off the server, when i did it it automaitically deleted them off my Tilt, do i have to keep every emial on the server in order to keep them the emails on my phone or is there a way around this were they wont delete off my phone?
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Any emails deleted off Gmail server WILL disappear off your phone. Your phone is only a client to the server and reflects what is there. You would have to create a new 'folder' in Inbox such as 'Saved' on your WM device and copy them there (before you delete on the server) to save them.
Farsquidge said:
Any emails deleted off Gmail server WILL disappear off your phone. Your phone is only a client to the server and reflects what is there. You would have to create a new 'folder' in Inbox such as 'Saved' on your WM device and copy them there (before you delete on the server) to save them.
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would it be possible to save them into outlook on the phone? i tired to do that before, but i didn't see were you could move it from gmail to outlook unless you did it via active sync, but that means i'd have to be at a computer everytime. Or is there another program were i dont have to move an email everytime so it doesn't get deleted?
brianlb said:
would it be possible to save them into outlook on the phone? i tired to do that before, but i didn't see were you could move it from gmail to outlook unless you did it via active sync, but that means i'd have to be at a computer everytime.
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No, the mail client on WM devices is a very basic cut-down version compared to a PC, you can only move files within each service, not to and from services. There may be 3rd party app's out that do this.
Soz.
well i wont be able to create a new folder with gmail, because it doesn't allow you to, you can only create what's called "labels" so it looks like i may have to find a program that will allow me to keep the emails on my phone while i can delete them off the sever, any suggestions? preferably something free and easy to use. Or is there a way to use the outlook provided to receive the emails and keep them even if i delete them off the server similar to how desktop outlook works, w/o having to use active sync?
brianlb said:
well i wont be able to create a new folder with gmail, because it doesn't allow you to, you can only create what's called "labels" so it looks like i may have to find a program that will allow me to keep the emails on my phone while i can delete them off the sever, any suggestions? preferably something free and easy to use. Or is there a way to use the outlook provided to receive the emails and keep them even if i delete them off the server similar to how desktop outlook works, w/o having to use active sync?
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I don't personally as I prefer to use pop accounts that I have more control over. I am sure someone else on here will be able to help you with that.
One last thought, do you have another email account with Gmail (not used it myself but some of these give you more than one logon) or even set up another Gmail account called <username>backup and have your mail forwarded by your first to your second (via Gmail online settings) and then set the second up on your WM device also. When you delete from the first, the second will remain!
Just a thought!
whenever i delete an email from my hotmail account on my phone, which is synced, it never gets permanently deleted....
how can i do this so that it will delete it off the hotmail server too?
ah.. if you have over 100 posts and youve been a member sense 2008 why in the world would you post this in a development section.
m_reyna_16 said:
whenever i delete an email from my hotmail account on my phone, which is synced, it never gets permanently deleted....
how can i do this so that it will delete it off the hotmail server too?
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MODS PLEASE MOVE TO HERO CDMA Q N A SECTION....
as for an answer.....i'd check the trash can after you delete it.....some times on gmail i can delete it from my inbox and it'll be in the trash but yet it still shows so i have to delete it from my inbox then go to the trash and delete it permanently
i think that's how almost all emails work. that is a good thing because if you deleted some message you received on accident that was important then you can easily retrieve it from the trash can before you "dump the trash"
sorry guys, forgot i was in that thread.... so then theres no setting as to which i can just make them permanently delete? i get alot of trash i dont need
m_reyna_16 said:
sorry guys, forgot i was in that thread.... so then theres no setting as to which i can just make them permanently delete? i get alot of trash i dont need
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Try, Settings, Incoming Server Settings, and then select "Delete email from Server" at the bottom of the settings.
m_reyna_16 said:
sorry guys, forgot i was in that thread.... so then theres no setting as to which i can just make them permanently delete? i get alot of trash i dont need
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What rom and I'll flash it and post exact directions on how to do so just for you bud
FWIW hotmail or live accounts have been and probably always will be buggy on phones. Sometimes they don't sync right, they almost never delete properly, etc. You could check from a computer in your hotmail to see if there's any settings for your account that may allow this/make it more functional, but, I wouldn't get your hopes up.
il Duce said:
FWIW hotmail or live accounts have been and probably always will be buggy on phones. Sometimes they don't sync right, they almost never delete properly, etc. You could check from a computer in your hotmail to see if there's any settings for your account that may allow this/make it more functional, but, I wouldn't get your hopes up.
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That is exactly why I use gmail over yahoo and hotmail. But still we're here to help you as best as possible with your mail client buddy
sorry i hadednt made the time to post guys... i found the answer to my solution, its in settings under the incoming mail options and im running cm7.0
I have a strange email issue on my WP8. I use Yaho Mail if that matters; the problem is that when a new email comes in it deletes the one before so I always only have one email in inbox..
Is it deleting also from the server side? Did you try to delete whole account and setup again?
Loco5150 said:
Is it deleting also from the server side? Did you try to delete whole account and setup again?
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Yeah, I've actually deleted it a few times now. I don't know what is up with Windows Phone where it won't remember my account password even though it is entered correctly; after a while it will say your attention is required and I have to delete it and add it back so it can work. I use to have this issue with Windows Phone 7 and thought that it would be addressed in 8. I'll have to check on the server side.
Okay I found out the issue but I don't get it. When I go to Yaho mail, all my email is in the Trash I moved everything back to the inbox and it shows up on the phone. However when I open my Outlook it sends all of my Yahoo mail to the trash but only online
Ok, I cant really test because Im not using that email. Do you have some settings on your server side that could affect this, also does your service provider offer alternative servers for downloading email?
You probably have the account setup as IMAP, you could use POP and set the settings so it does not delete emails after downloading etc?
Loco5150 said:
Ok, I cant really test because Im not using that email. Do you have some settings on your server side that could affect this, also does your service provider offer alternative servers for downloading email?
You probably have the account setup as IMAP, you could use POP and set the settings so it does not delete emails after downloading etc?
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I deleted my Outlook profile from my computer and all is well now. I rather get it on my phone. I can always check my email on Outlook.com if I need to. Thanks.
sinister1 said:
I deleted my Outlook profile from my computer and all is well now. I rather get it on my phone. I can always check my email on Outlook.com if I need to. Thanks.
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