for some reason when im in landscape mode (ie when the keyboard is out) the touchscreen doesnt work at all.
it works perfectly when im in portrait mode though so im not sure what it is. Is it possible something got detached when the screen i slide out the screen? i didnt drop it so im not sure whats causing this problem.
Hi, I have the same issue as you currently, I have tried different ROMs and this problem persists. Have you found a fix for this yet or does anyone else know how to fix? I too fear it is a hardware problem but havent dropped it or damaged it in any way.
Strange, i've got this problem from today, touchscreen just stops responding once i slide keyboard out but the hardware buttons remain working...
but if i manually change screen orientation without sliding keyboard out, the screen is still responsive...
Anyone know what could be wrong?
http://forum.xda-developers.com/showthread.php?t=561151
almost certainly. Mine started out being unresponsive in landscape mode (just suddenly stopped responding to touch) and then ended up black screening whenever i slid it open.
see pic 1 for what is probably happening. I've done the fix in pic 2 myself (although i've put felt on BOTH sides now) but if you have warranty then use it of course!!
HTH!
btw I think most X1 users are going to "Xperience" this at some point. I did nothing unusual to my device other than use it! Maybe Sony have addressed it since (mine was bought in January) but I doubt it....
i too have this problem!
i bought it off eBay though so i don't have proof of purchase for warrenty!
anybody know whether Sony ericsson UK accept xperia warrenty without proof of purchase?
i know someone i think in america got it repaired under warrenty without proof of purchase!
Hmm I'll give SE a call tomorrow
ive just sent my xperia off today in the UK but with the proof of purchase from o2, I believe it to be a hardware problem. However i would certainly see if you can blag it somehow to get it fixed, its obviously a problem from the manufacturer and we dont pay all this money for these malfunctioning products without some sort of decent warrenty!
unfortunately i couldnt get it fixed myself so i sent it to SE for repair.
i have the x1a (us version) and just called the xperia hotline and i sent it in. they didnt ask me for proof of purchase. i have already sent my xperia once before to repair the cracks in the body and keyboard.
im surprised as to how defective it is from normal usage. it seems very sturdy at first. i guess its also because i have never kept a phone for that long. i usually switch every two months.
well the guy i bought it off on ebay seems willing to help and is looking for the proof, if he can't find it then i'll just send it off anyway and cross my fingers!
worst comes to worst i'm 10£ short and i need to buy a new ribbon cable
@bigneeker
u switch every two months! my god you must be rich!
man the same exact thing happened to me today as well. first problems were when sliding out the keyboard to text someone and trying to press the send key during landscape display which wasn't registering so i had to close phone up to hit send. then later as u open the phone into landscape the screen was no longer responsive in that display.
then came the black screen when opened but if u hit the power button on during with the phone opened the picture would come out. now finally my phone has no image at all with the phone opened and can only work in portrait mode
i've had my x1 for about 10 months now so its still under warranty but man am i seriously disappointed with this. most likely they'll replace my ribbon with same cheap one and have to deal with this problem again in a couple of months.
same as above has just started happening to me too!
with mine though whenever i slide the keyboard out and it dosent work, when i slide back in it messes up all the screen alignment in portrait mode.
this fantastic phone is starting to get on my...s now!
I have exactly the same problem too! It started the day after the warranty expired! What should I do???
had the same issue, after a week t stopped workng at all. And they refues my waranty... And it would vost me 180EURov lol a ripoff!
So i took t home and dssasembled it, gues what, ribbon cable s halfway cut! Glue ddnt help, so i ordered nw one, 30EUR or 50$ from http://cnn.cn/shop/sonyericsson-xperia-c-28_638.html Thought i could also buy from ebay, same price.
Now i also ordered new housng from ebay, and this time i have and idea. i wll glue some small blockade inside sliding mechanizm. So it will prevent from cable being stretched too much when open/close.
Anyway, why THE **** DID SE NOT MAKE RIBBON CABLE LONGER!!!
Or w8, it was HTC, they did this on purpuse for SE?
Deffectve ribbon
To me this didn't occure yet, I hope will be later than sooner, but I wonder ... SE X2 has a different ribbon?
Maybe HTC is not as (market) neutral as they might expect it? )
the HTC direct product , like TouchPro, TouchPro2 have a same problem or not ?
Hope Yet
I just got the same issue, had my phone 1 year and 2 months now.
If you are in the EU your one year warranty becomes 2years on electronics regardless if the manufactures warranty is 1 year. Just so you know. Contact you local citizens advise bureau to find out or goggle it. Hope that helps.
the warrenty on the x1 (in the uk anyway) is 2years!
also! a warning about ebay housing, they are pretty much all fakes! and cause more trouble then they're worth! i pretty much wore out the screws whne i used one, had to literaly cut my phone apart from it!
cnn.cn is THE place to buy!
CommanderThor said:
had the same issue, after a week t stopped workng at all. And they refues my waranty... And it would vost me 180EURov lol a ripoff!
So i took t home and dssasembled it, gues what, ribbon cable s halfway cut! Glue ddnt help, so i ordered nw one, 30EUR or 50$ from http://cnn.cn/shop/sonyericsson-xperia-c-28_638.html Thought i could also buy from ebay, same price.
Now i also ordered new housng from ebay, and this time i have and idea. i wll glue some small blockade inside sliding mechanizm. So it will prevent from cable being stretched too much when open/close.
Anyway, why THE **** DID SE NOT MAKE RIBBON CABLE LONGER!!!
Or w8, it was HTC, they did this on purpuse for SE?
Click to expand...
Click to collapse
Uh oh... I disassembled my xperia to change the silver to black... I have a feeling my shoddy reassembly didn't help as after I did it slowly have some serious problems began. My reception/gps is terrible, cuts in and out all the time, my hinge is extremely loose and wobbly especially once in landscape mode, battery life has gotten a lot worse, and now as per the rest of us my landscape is pretty much useless with no touchscreen response also the screen alignment once back in portrait is way off.
I'm pretty sure I'm in for a similar surprise once i disassemble my poor phone again. Anyways any update on the new ribbon? I'm currently looking for a replacement tho even tho I really love my X1 for the most part, its hard finding a phone with similar/better features in my price range.
Hello overyone, I just bought off a old x1 which had the same problem. It was my 3rd phone. And i have replaced many screens. For now my conclusion is its the flex cable between the screen/buttons/touchscreen etc.....
you can buy them on ebay for about 28 dollars(incl. shipping)
Most of the time it is not the screen/touchscreen. Its the flex cable connecting it all.
see picture of the part i mean:
(search google for: "x1 flex cable"
Before opening phone: please be sure how to open it. Because it maybe very tricky to open if you are unexperienced!!!!!
Hope it help y'all
Hello overyone, I just bought off a old x1 which had the same problem. It was my 3rd phone. And i have replaced many screens. For now my conclusion is its the flex cable between the screen/buttons/touchscreen etc.....
you can buy them on ebay for about 28 dollars(incl. shipping)
Most of the time it is not the screen/touchscreen. Its the flex cable connecting it all.
see picture of the part i mean:
(search google for: "x1 flex cable"
Before opening phone: please be sure how to open it. Because it maybe very tricky to open if you are unexperienced!!!!!
Hope it help y'all
Related
Hi, my sister's boyfriend is having a screenproblem with his TyTN2. Yesterday, he took it out of his pocket, turned it on, and the screen was more or less white, with one blueish "wave" over the screen. Everything else seems to work, he can use the phone, without seeing anything of course.
Now the weird thing: The phone wasn't dropped, there is really no sign of a hit or something. It's pretty the same as this user already described some time earlier inhere (click).
As it obviously seems, this is a TyTN2-problem, and not due to hitting/dropping the device, so, is there a hope to get this replaced on warranty? I hoped to find more threads on the subject "broken screen", especially one matching exactly this case, but until now, I only found the one cited above, beside many others of course about users who caused the broken screen themselves. Am I perhaps overseeing a thread treating this special case?
What possibilities does he have, besides buying a new device, or sending it in to HTC for repair?
I read something about a "ribbon cable" that could be "uncorrectly seated" (click), how probable is it, that this could be the case? And if probable, what cable is this exactly? I looked at one dismantling guide, but there are several "candidates" that could be loose?!
So, I'd be very grateful for every helpful advice, he's convinced he didn't harm his TyTN2, and I believe this, because he always carries it in a protecting Alu-case...
Thx in advance,
Eric
I've also once broken a screen without dropping/hitting the device, but just by it being too "compressed" in my pocket, which bent the screen enough to crack it.
Some screens that don't appear cracked can actually be broken too, but just in a location you don't see (the screen is a bit bigger than the viewing area and the exterior part is where the control chip is).
What I'd do is get a screen on ebay (can find some for about $80) and replace it. That's after disassembleing the device, checking the connections and making sure the LCD is dead.
Well im having the same problem since i got my at&t tilt for just a week. First it became white-ish after turning on out of the standby mode, after 3 times it became total white and didnt get better since then. I got a new lcd from ebay 3 days ago, tried it, same white screen. Now i ordered a new ribbon cable thats the cable that sends the lcd signals to the mainboard.
This is how it looks and where you can order it on ebay:
http://cgi.ebay.com/HTC-TYTN-II-2-P4550-Kaiser-LCD-ribbon-flex-cable_W0QQitemZ110267363535QQihZ001QQcategoryZ14418QQrdZ1QQssPageNameZWD2VQQcmdZViewItemQQ_trksidZp1638Q2em122
It also has the micro sd connection, and the speaker at the ear connection on it.
I expect this item coming this week. I will hope this will fix it.
ok please report the results here, I think I'm going to check that cable in first place too
I sure will report the results.
better of selling it
i had the same problem... i found it easier and more convenient to sell the damaged phone on ebay ($250) and buy a new one from ebay as well ($400). basically, i fixed my screen for $150. think about it
phusio said:
Well im having the same problem since i got my at&t tilt for just a week. First it became white-ish after turning on out of the standby mode, after 3 times it became total white and didnt get better since then. I got a new lcd from ebay 3 days ago, tried it, same white screen. Now i ordered a new ribbon cable thats the cable that sends the lcd signals to the mainboard.
This is how it looks and where you can order it on ebay:
http://cgi.ebay.com/HTC-TYTN-II-2-P4550-Kaiser-LCD-ribbon-flex-cable_W0QQitemZ110267363535QQihZ001QQcategoryZ14418QQrdZ1QQssPageNameZWD2VQQcmdZViewItemQQ_trksidZp1638Q2em122
It also has the micro sd connection, and the speaker at the ear connection on it.
I expect this item coming this week. I will hope this will fix it.
Click to expand...
Click to collapse
As im typing now, the htc tytn2 works again. My problem was the flex cable. Got the new one installed and lcd works again. But take a look to this thread, theres a guy that has also the problem and said just a other lcd worked.
The thread: http://forum.xda-developers.com/showthread.php?t=352486
Guys!
Sad news!
I droped the X1 yesterday while getting out of the car. It was in a pouch. And damm the display does not show up anymore. I get calls and all but the display does not show up atall. I am so pissed at myself. I checked with a local guy and he said the display would cost US$ 52 (apporx) Now that cheap but then he said thats not along with the touch screen. I Wonder how come the display and touch screen are different. Does anyone know?
Also had come across a thread of a X1 being opened. Can someone gimme the link if they know it.
Regards
if i remember i think there was a video on youtube that someone was opening an xperia step by step
the digitizer shouldnt be that expensive
someone who dropped the phone had similar problems.. maybe u can find it and see if there are solutions?
deja vu
Yeh I heard someone else here did that, seems it's quite sensitive to drops, Im guessing maybe the ribbon comes loose or something if the LCD isnt actually smashed? That being said, if it's just the screen, the touchscreen should still work and not need replacing aswell?
I mean if theyre the same piece and not interchangeable surely they would come together?
my touch stop working suddently, but the screen works fine... but the thing is that i doesnt drop the phone... i dont know... im waiting for a change now...
Check this video:
http://www.youtube.com/watch?v=iyGUbxFqvyc&fmt=18
he also disassembles the rear here:
http://www.youtube.com/watch?v=AWDurQrRt-Y&fmt=18
Dropped my X1 phone as well
I had recently dropped my phone as well and the screen also stopped working, but the phone was completely functional. The repairing people told me it would cost me approx $150+ to get it fixed. The next day i decided to turn the phone on again and the screen worked.
So hopefully, the screen will fix itself for you as well
Bummer
It sounds like the connecter behind the screen has come loose - 52 bucks to open it up and put it back sounds about right.
I'd give opening it up a try, although I remember reading the thread when the service manual for opening it was first leaked - the guys said it wasn't easy!
Is it not still under warranty or something?
no warranty?
warranty will fix it
I was the guy who dropped his and had the same problem. Sent it in for warranty (great service I bought in the UK but live in Barbados so I sent it to the US location). Got it back in two and a half weeks fixed for no charge. Mine didn't have any visible damage from the drop though so maybe that made a difference? Good luck with yours!
hey, i remove the screen protector and start working!!!
Repair manuals
http://forum.xda-developers.com/showpost.php?p=2798582&postcount=1
I had same problem, in SE service they change flat cable, cost me 25 euro.
I had the same problem yesterday. Just searching for disassemble example and it works all of sudden today!
my x1 dropped too and the display stopped working ( black screen ) , but ive only called the service and 2 days later i had a new device in my hands for free
my X1 work again!
Hey, thanks for the dissasembly links!
Mine fell down onto stone ground and i had the same symtomes, sounds, calls everything was working but not the display. I dissasembled and reassembled, and it worked again! I think the plug of the ribbon cable connecting the front panel with the mainboard in the back unit was loose.
Cheers!
Screamer
ah i've went and did it so my phone slipped from my hands yesterday and fell face first even though it was in its case. i picked it up to reveal a cracked screen frowning back at me so i immediately thought of you guys and your expert opinions haha. now im not too informed on how contract extensions work but i saw the g1 w/ 2yr contract for 48.88 at walmart. i signed up for my brand new contract sometime january 2009.
now, my lcd is still displaying fine and the touch is still responsive as if it never dropped. if you were me, someone who has no experience opening a g1:
a. and find a replacement digitizer and do it yourself
b. buy a used g1
c. upgrade for another g1
d. wait for a different phone
i really like the G1, but are there any other android phones that are headed our way that you guys think i should check out? any helpful thoughts on the matter are appreciated.
edit: i'd like to add that i'm also on T-Mobile
Its going to be a lot cheaper if you just buy a digitizer and replace it yourself. It will take a little work, but you should be able to do it yourself.
If I was you and I had the money, I'd buy the Sholes/Droid when it comes out. It's basically a second gen G1 (hardware keyboard, 64mb more ram, 5mp camera, 854x480 3.7" screen ect).
yeah i was thinking about replacing it but everytime i think about those ribbons inside, i get scared that i might rip/crack/tear it or wont be able to plug it back into where it came from. i might have to take the chance though
and thanks for showing me that phone AdrianK, i'll look into it! do you recommend checking out any other android phones with physical keyboards? also do you guys see yourselves still using G1's 1-2 years from now?
found some info on the motorola droid http://www.boygeniusreport.com/2009...akes-appearance-on-motorolas-site/#more-37162
looks interesting
I have a broken G1 I'm tryin to repair the Touch screen was unresponsive when I got it but I've been learning how to fix the inside parts as well as the outside.
I've come to a crossroads while I was rooting the phone the android popped up on the screen and I couldn't touch it so I took the Digitizer off and then cleaned both the LCD and Digitizer and the Touch was working but the Keyboard wasn't as responsive then put them back together only to find I didn't connect the cable that connects the LCD to the Motherboard I suppose. Took it back part and somehow the flex cable that connects the digitizer to the LCD ripped. Now when it turns on the LCD works but it's just a black blank screen. Shouldn't it work without a Digitizer?
I only took the Screen parts off not the whole phone could there be a problem with the motherboard connecting to the LCD?
Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
knightpants said:
Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
Click to expand...
Click to collapse
I think you should send it to HTC for repair... might cost more than trying to repair it yourself, but trying to repair it yourself could lead to disaster if you don't know what you're doing. Much better to have a professional repair it.
I have exactly the same problem :-O
Have been looking around here and i believe this is the same problem as we have, He fixed it with a sucktion cup so may as well try that
http://forum.xda-developers.com/showthread.php?t=462102&page=13&=#122
Thanks for the link mate. I will try the suction cup idea also and see if it works.
I have called HTC to find out about repair, they said (I'm in the UK), that they will send UPS to come collect and then they will give me a quote, it can take about 5 days to repair if I agree with the quote and £20 to send back to me... But they couldn't give me a better idea on price, although he said because the phone is new it would likely cost "a bit"...
I'll look for a couple more days for alternatives to fixing then it could be heading off to HTC
well the suction cup didn't work for me, tried to use a hoover as well .... all starting to sound rather kinky.
Will be sending off to HTC instead now. Thanks a lot anyway.
Get insurance and get a new one. Or get it fixed.
Same problem. Looks like nobody is selling replacemet parts for leo yet I've manage to find digitizer, but not complete with lcd screen. Is the phone too new maybe? Hopefully someone will start selling parts soon..
there are screens for sale , i think it's about 50 usd or thereabouts. You might want o search around i didn't save the link.
Today I found one by accident
http://4u-kidi.com/info.php?itno=5460
Nope, that's still only the digitizer/ touch screen not the actual LCD screen which displays the picture
i guess you mean the tft lcd screen.
knightpants said:
Hi,
I've gone and stupidly sat on my phone and now the LCD screen has a dark patch in the middle of it..
I've tried gently rubbing which reduces the patch temporarily and also heating up with a hairdryer completely removes the patch, but also temporarily...
I think final solution is to tear down and replace the screen, does anyone have any suggestions on where I can purchase a replacement screen? Or where I can obtain one at all?
Thanks a lot
Click to expand...
Click to collapse
I did the same thing Xmas day and I ended up with a patch in the middle just like the photo I've seen in the thread linked earlier in this thread
after the initial shock thinking I'd broke it already, on closer inspection it looked as if I'd squeezed the liquid out of it so I thought why not squeeze it back?
all I did was press from the outside of the screen using 2 fingers either side of the spot and then quite firmly squeeze towards the spot. I did this in a circular motion around the spot thus forcing the liquid back into the centre. Eventually it was OK after a few directed squeezes and it had completely vanished so imagine my relief
probably a bit late now, gently rubbing as the original poster didn't work for me as that's what I did initially. Eventually I was brave and used some force but not enough to create more spots, just enough to force the spots away again and fixed it completely
knightpants said:
Thanks for the link mate. I will try the suction cup idea also and see if it works.
I have called HTC to find out about repair, they said (I'm in the UK), that they will send UPS to come collect and then they will give me a quote, it can take about 5 days to repair if I agree with the quote and £20 to send back to me... But they couldn't give me a better idea on price, although he said because the phone is new it would likely cost "a bit"...
I'll look for a couple more days for alternatives to fixing then it could be heading off to HTC
Click to expand...
Click to collapse
Sounds like its going to be sent off to HTC Taiwan then... if the postage is £20
Is it worth me sending my phone back to SE again? Or will I just get the same shoddy repair?
Batch : 08W46
It has already been in 3 times last year due to SE not actually repairing all the issues the first time. I've had cracks all over the body and the headphone socket breaking.
Now 6 months later I've got even more cracks all over the body (at least 7) but the more important thing is that the screen no longer rotates, the keyboard doesn't work, the touch screen doesn't work when they keyboard is out (not that it goes to landscape anyway) but more annoyingly is the touch screen keeps losing its alignment in portrait. I often have to align the screen a few times a day.
You have worn out flex cable, thats whats causing the crazy screen. I just got my one back from replacing it, and the cracks, and its doing just fine
Dude, all Xperia X1's crack and even the keyboard will loose sensitivity. Don't make this any more of a burden to Sony, 'cause they are doing really bad because of the send ins!
If you send it in, it will break again!!!!!!!!!!!!!
poetryrocksalot said:
Dude, all Xperia X1's crack and even the keyboard will loose sensitivity. Don't make this any more of a burden to Sony, 'cause they are doing really bad because of the send ins!
If you send it in, it will break again!!!!!!!!!!!!!
Click to expand...
Click to collapse
You must be joking?
I'd like to make it as much of a burden to Sony as possible, I know it might crack again but to be honest these days the cracks don't actually bother me, I just want a properly working phone. Roll on May when my contract is up.
It's SE quality issue so it's SE that should solve the problems. The thing to think about is, what phone will you be using while your Xperia is being repaired? Do they lend you a service phone or do you have a spare one?
Cheers!
ant_thomas said:
Is it worth me sending my phone back to SE again? Or will I just get the same shoddy repair?
Batch : 08W46
It has already been in 3 times last year due to SE not actually repairing all the issues the first time. I've had cracks all over the body and the headphone socket breaking.
Now 6 months later I've got even more cracks all over the body (at least 7) but the more important thing is that the screen no longer rotates, the keyboard doesn't work, the touch screen doesn't work when they keyboard is out (not that it goes to landscape anyway) but more annoyingly is the touch screen keeps losing its alignment in portrait. I often have to align the screen a few times a day.
Click to expand...
Click to collapse
I just had mine send in through T-mobile and they offered me a replacement phone. Luckily I have only three more months to go before I can renew my contract.
I have had it with the cracks. There is nothing that can be done but replacing the shell. Don't think I will get the new X2 either though. This has put me of SE for now.
pulang_lata said:
It's SE quality issue so it's SE that should solve the problems. The thing to think about is, what phone will you be using while your Xperia is being repaired? Do they lend you a service phone or do you have a spare one?
Cheers!
Click to expand...
Click to collapse
When I first sent it in last year I was initially going to go through O2 but decided to go straight to SE.
O2 offered a loan phone that would've been the most basic phone they sold, since I went direct with SE I ended up using an old HTC Breeze I had lying about. I could've used my old Hermes but the bulk would've annoyed me.