Internet connection over WIFI does not work .. - XPERIA X1 Q&A, Help & Troubleshooting

Hello,
I am new to Xperia X1, just for 2 days. I am trying set up internet connection over WIFI, but no success after several hours of configuration.
- I have original rom, no extra apps installed yet
- I made factory reset on my airlive router and made only necessary setup checking then with notebook(win os) which connect to inet properly everytime..
- I can connect to AP from X1
- I can see IP served by DHCP in X1
BUT I cannot open and display any internet webpage in explorer nor running i.e. google maps preinstalled application which need internet connection. In explorer I can see messages as "connecting", "retrieving" and then "page not found" .. (in czech language) I tried in X1 explorer open only "IP" webpage but no success (if DNS in X1 fail). I tried WPA and non secure connection with AP, X1 connect fine, does not matter wireless type connection, but internet does not work.. I also tried setup IP GW DNS etc manually and it did not help..
Internet over GPRS is fine.
I have already no more ideas how make alive this basic and most important function in X1. You know, I expect tap "next", "next" and "done"
Could you help me or give some tip(s)?
Thanks a lot !

settings->connections->connections->advanced->select network
in the dropdownbox's pick
my homenetwork or what ever the non isp connection is named on your setup
and thats pretty much it
if you want to use gprs again change it back

I removed SIM card and switched off phone module avoid internet over gprs and I spent some time with your tip, but it does not work for me :-( I think I already tried all combinations, ipconfig on x1 would probably help..

sounds like it's an issue with your wifi router then
I would try another router somewhere
and update the router firmware they release fixed firmware for routers once in awhile
also just turning off the router for 10sec and turning it back on
that does the trick for me when my hdcp function in my router gets confused
and refuse to let my x1 and ipod connect
of cause I have the latests firmware in the router

next progress: I had coffee in restaurant with free wifi hotspot and I was able connect to internet on 1st try.. No extra configuration on X1 was needed..
so there must be problem at my home with:
1) Access point Airlive wl-5460
2) ADSL Router cellpipe from lucent
As I mentoined I made factory reset on accesspoint and several times disconnect it from electricity which did not help. I will try connect my AP to some friend's network outside home. I believe this is step how I could find device which do not like my new X1. btw I guess it will be adsl router..
wish me luck..

solved: wl5460 upgrade e8 -> e17
and it work great!

Related

Confused: WiFi setup please....

I'm confused. My IE instance quite happily connects to my 3G t-mobile connection when no connections are enabled. However, when I enable the WiFi - the little mast icon says connected... but IE can't find anything. I'm assuming its a DNS issue. I've tried disabling MAC address security, and it made 0 difference to the failure to connect - so I'm assuming the MAC address I typed into my router was the right one. (Can't even find the TyTnII MAC address now!)
So - what do I need to do to ensure that the TytnII loads the WiFi connection when at home, and actually allows me to surf? I tried putting in the router address as DNS - and it didnt make any difference either. What next? Too many options!!!!
Graham
If its over a wep network(which it probably is) you need the key(passcode)...
Nope - got that - (and it only prompted for the passkey once - so I guess it stored it somewhere). Its got something to do with DNS - because it cannot resolve names (like google.com!) - but I don't know how to check this out. Are thetre tools like TRACEROUTE / IPCONFIG etc for WM6??
Graham
Try removing any proxy servers that might be configured.
Go to settings/connections/wi-fi and tap your connected Wireless Network to configure. In next screen check if "Connects to:" is set to "The Internet" . If set to "Work" IE will use your 3G dataconnection. When set to "The Internet" IE will use your WI-FI connection. When you are outdoor and your home WI-FI connection is not available IE will then automaticly use your 3G connection again.
Hope this helps as it works this way with me.
Klipper
I am having this same problem , did you manage to sort yours out ?
Does your WiFi network use a proxy to get to the internet?
installer09 said:
I am having this same problem , did you manage to sort yours out ?
Click to expand...
Click to collapse
Yep - I reset my wireless router - and everything started working. Looking in the wrong place as always!
Graham
And how do you connect to public wi-fi spots without havin TyTN try to connect over 3G?
Thanks

Can't connect to Internet through WiFi

I recently installed a new router & tried connecting my Kaiser through WiFi...I can establish a connection...but no internet, msnger etc seems to be working....
Would anyone know the casue??? please help???
I have got the same problem. I do have an wifi connection and I can browse my shared folders, but i cant connect to IE opera msn or whatever. does somebody know how to resolve this
Guys... there's lots more information needed....
Is there security set up on the router? (If so, disable it until the problem's solved)
Can you see the router?
Is your router set for DHCP? If so, did you check to see if you're getting address info to the PPC?
My money is on no DNS setting on the PPC or security settings.
re
i had the same problem i changed the wireless power mode from best battery to best performance and it worked
I noticed it happens with pie not opera so in my case i blame it on the hidden proxy. media net and activesync passthru work just not pie
I have had a similar problem with my BT Home hub. It was connecting OK but would not transfer data. I changed the channel on the hub and that seemed to solve things.
security is all off . firewall off. my router or adapter is set to DHCP. i can see my router on my phone. its connected to my router and the signal is very good. i have tried to change the channel still no internet.

Wi-Fi connects but NO data transfer

Hi,
I have just got the Diamond and I have two main problem.
1) Although I have connected the Diamond to my Home wireless network, there is no data transfer. Opera can not open pages, Youtube can not start even I can not update weather?
2) When I connect the Diamond to the Laptop / PC, all PC's and Laptops connected to my home network (wireless) drop from the connection and never connect again?
Thank you for your kind help...
I have same problem with my Diamond.
1) go to: startmenu->settings->connections->Wi-Fi->networkcard/adapter->and make sure that it says "my networkcard/adapter connects to internet"Also at the same tab open IEEE 802.11b/g Compitable Wi-Fi Adapter and try to a static ip matching the one your pc uses. (not sure about it since i can't recreate the problem atm..)
2) Try the thing I suggested in this thread http://forum.xda-developers.com/showthread.php?t=417664 (plz use search next time)
bobo_error said:
1) go to: startmenu->settings->connections->Wi-Fi->networkcard/adapter->and make sure that it says "my networkcard/adapter connects to internet"Also at the same tab open IEEE 802.11b/g Compitable Wi-Fi Adapter and try to a static ip matching the one your pc uses. (not sure about it since i can't recreate the problem atm..)
2) Try the thing I suggested in this thread http://forum.xda-developers.com/showthread.php?t=417664 (plz use search next time)
Click to expand...
Click to collapse
Thanks for your reply, but both of solutions do not work for me...
Any other suggestion?
Thanks for your help..
Try turning on wifi, then go in LAN WIRELESS and change in "improved performance"
All of this do not work for me too...
Go to Wireless LAN settings and there to power mode and set yo best battery.... that worked for me.
in "settings => connections => WiFi" is "Connected". In "Wireless Lan" there is Connected too... In log on my router there is MAC adress of Diamond as associated and authorized. All seems OK. But on Diamond do not work any internet connection (Weather, web, etc...). With Active Sync works fine. Laptop with the same settings works fine. But Diamond with WiFi... no way :-(
Any other suggestions?
Same problem after i made ROM update from 1.7... to 1.93. before works fine. no other software is istalled.
Been having an issue with connecting to my wireless network also for the last week. My phone is from orange in the UK. My wireless router is an Dlink 614+ on Virgin cable broadband.
The Diamond would connect intermittantly but then say 'not avaiable' after a period of time, or when trying to reconnect after diasbling/enabling wi-fi in the comms manager. Also, after restarting my router the device would connect for a while but not seem to 'hold' it's connection.
When the device was 'connected' I could not get opera/youtube to load a page, even though I could see the diamond in my router's log showing it connected with a leased ip address. What made it so annoying was that every other wireless mobile device/laptop I have owned has connected without any problem at all, leading me to beleive there was a problem with the phone. Again, this was rather frustrating as the phone was detecting avaliable networks but just not 'holding' the connection nor 'using' the connection in opera/explorer etc.
After searching on xda-developers and other forums for a possible known issue, I tried all the various suggestions including;
i/ increasing to best performance under power mode in Wireless LAN settings
ii/ Hard reset of router (even though other wireless devices were connected fine)
iii/ trying static rather than dynamic ip for my diamond in router settings
iv/ disabling any security/encryption on my router
v/ entering DNS settings in manually into my diamond
vi/ changing 'connect to' under wi-fi neteorks to 'Work' rather than 'the internet'
vii/ tried various roms
and other suggestions I had read about - all which didn't make a difference!
I was about to send the diamond back to Orange (here in the UK) but decided to give it one last go and change my router. I bought a Netgear WGT624 for 25 quid from PC today world and my diamond connected
straight away without an issue, and opera/youtube/messager all connected straight away to the internet. I have not lost connection once. So thats how I resolved it - obviously my device did not like 802.11b (on the original dlink router) even though all previous smartphones have connected fine and the diamond's wireless adapter is labelled b/g.
Hope that stops anyone wasting a week like I did, I would try it out on another router before making any decisions because the chip in the diamond seems a lot more picky to what it connects to than anything I've used in the past!
cheers
Linksys WAG54 is OK, Freebox is not perfect
It really seems to depend on the WiFi router.
I've had probems with my French Freebox (my ISP's ADSL+wifi router) using WPA2 AES. It would work fine, for half an hour maybe, then it would stop. It says it's connected but there is no data transfer. You can switch WLAN off and on, soft reset the phone... nothing will do. Then it will work again later on.
I downgraded encryption to TKIP and i experienced the same problem.
But then I've tried my old Linksys WAG54G router, using the exact same encryption protocol and key and it works perfectly (for hours)!
I've also tested free access (Paris public Wifi, Mc Donald's...) and they work fine.
As my ISP wifi box does not let me have a look at all the settings (beacon time, etc.) it is very difficult to tell what makes it not-so-compatible with my Diamond... But there must be something.

can connect to WLAN, obtain IP-Address ok, but can't surf

Hi,
all of a sudden I have this problem with my Kaiser that I can't access the internet using WLAN any more:
-turn on Kaiser Wifi in Comm Manager: ok
-connect to my WLAN: ok
-optain IP: ok (I see IP address in phone and on clients list on my WLAN router)
-Internet Explorer on Phone: no joy, always "Page not found"
-Network Test Utility on Phone: no joy, ping always times out
-also other applications (e.g. Quick GPS to update the satellite position data) can't access the internet
Does anybody have a clue? It used to work, and I don't know what could have caused this, I don't remember having changed anything.
My WLAN router and connection to the internet works of course...
Cheer
BigBadBayer
Give the wifi more power?
Can you ping the phone from another computer on your network?
Do you have proxy settings on the phone?
neutronscott said:
Can you ping the phone from another computer on your network?
Do you have proxy settings on the phone?
Click to expand...
Click to collapse
Thanks for the suggestion, I have not tried to ping my phone, will do it when at home.
Proxy settings? where could I configure those? I do'nt find anything in then Internet Explorer - I'm quite new to Windows Mobile.
To ChumleyEX: even when I am in the same room as my router with 100% signal strength it does not work..
i would look in the router settings
bigbadbayer said:
Hi,
all of a sudden I have this problem with my Kaiser that I can't access the internet using WLAN any more:
-turn on Kaiser Wifi in Comm Manager: ok
-connect to my WLAN: ok
-optain IP: ok (I see IP address in phone and on clients list on my WLAN router)
-Internet Explorer on Phone: no joy, always "Page not found"
-Network Test Utility on Phone: no joy, ping always times out
-also other applications (e.g. Quick GPS to update the satellite position data) can't access the internet
Does anybody have a clue? It used to work, and I don't know what could have caused this, I don't remember having changed anything.
My WLAN router and connection to the internet works of course...
Cheer
BigBadBayer
Click to expand...
Click to collapse
The phone had been working fine with the same hardware and firmware?
I've seen this issue with some WiFi routers, you need to increase the power of the phone WiFi signal, even when the phone is at 5 cm from the router.
In my case only old WM 6.0 radios, or 1.58.26.20 WM 6.1 radio connect without problems on "low power" setting, and from very far away.
I'm not sure what's wrong with that router, I have 4 laptops and all connect fine (obviously the laptop antena is 100 times bigger, and it has a lot more power available, but with the phone at 5 cm from the router, that's not the problem)
Solved thanks to
ChumleyEX and vcespon: you were right!
I had to change the wifi power slider to "best performance". Now it works.
Thank you.
vcespon: to the radio you mentioned (1.58.26.20 WM 6.1 radio), do you know where I could get it and flsh it?
aw I was right, I feel all tingly inside.
Tnx mate, i've been looking at this problem all day. Increasing the radio's signal strength worked for me too.
thanks... it works

Connection problems 3G/Wifi

Hi guys!
I have a Touch Diamond 2. It's great and certainly an upgrade from my Touch Cruise!
I have a strange problem though. Whenever I try to connect through 3G (T-Mobile Netherlands), immediatly after it makes the connection, it gives the dialog 'cannot connect etc'. 3G is truly connected but no data is coming in.
Now I have found where the problem lies, sort of. 3G works fine when I don't configure my home Wifi connection. Whenever I configure that, 3G stops working. It doesn't matter if Wifi is turned on or off. 3G does have a dynamic ip, where my Wifi connection requires a static IP. But I make all these settings in the Wifi part of the configuration screen, the IP details are under the 802.11 b/g network card.
This used to work flawlessy on my Cruise. Anyone have a solution? Thanks!
good morning. as you are with tmobile i'd suggest you are having the same problems as me with tmobile uk. for some reason tmobile sets up a proxy server in your 3g data connection setup, this caused huge problems for me but clearing it solved them all.
try this first and see how you go.
Possible, but where exactly do I change the proxy settings of the 3G connection?
BeQuietAndDrive said:
Possible, but where exactly do I change the proxy settings of the 3G connection?
Click to expand...
Click to collapse
Hey that's a coincidence, just read the same question at GoT
I have similar problems.
Now and than my HSDPA connection works good, but at some moment I just can't reach any website.
Disconnecting and reconnecting to HSDPA sometimes helps, and sometimes I just have to wait a few minutes and than it works again.
I also tried another DNS (OpenDNS) but it doesn't solve the problem,
Proxy settings can be found at (I assume your dutch):
Instellingen> Meer> Verbindingen> Verbindingen> Mijn proxyserver instellen
At my TD2 is no proxy set, so thats not the cause.
Hope sombody else can help!
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
I had exactly the same problem with my D2. I also had it on my Cruise with the later ROMs. The official HTC 6.1 ROM did not have this problem.
I experience it when I set up my wifi 802.11b/g network card in the phone to have a static IP address and set the default gateway. If I use DHCP there is no problem.
Setting the wifi card up on the phone DEFINITELY screws up the cellular data connection.
BeQuietAndDrive said:
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
Click to expand...
Click to collapse
I use a dynamic IP, for me it doesn't work.
With my dear old Wizard (MDA Vario) I had no problem at all with the same settings!
yup thought i was the only one with this problem need a fix for it soon man otherwise we are gettin bumped for not havin the settings coz we on t-mobile
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
for me i find that the web sites work but any app that requires to go online ie facebook, msn, sky fire etc jus dont work wen you try to connect online......... stupid t-mobile
My connection problems are gone.
Maybe I (we) encountered hickups with the T-Mobile proxy-server....
maybe You can help me.
I have a MDA V (germany T-Mobile) and i can not connect to my AP here at Home.
I have a ASUS WL500g configured as AP behind my Firewall/Router. All other device in my house, a Laptop, a Netbook and a 'WII' working fine!
All get the IP from the Router, the AP works transparent.
D2 will not connect. The Mac-Address from the D2 is configured in the AP, and i can see the router statuspage and see the MAC of the D2 sometimes in the list. But only as "associated" and never as "associated authorized" as the Laptop here in example:
-------------------------------------------------
Stations List:
-------------
00:23:76:yy:xx:xx associated <-D2
00:1C:BF:yy:xx:xx associated authorized <- Laptop
--------------------------------------------------
I configured a lot in the settings, but i cant get the D2 online with wifi.
Can someone plz help a bit?
-
other question: if i manage the problem some day, is it possible to configure the Networksettings of the D2 device in the way that the device only use USB and te WiFI-Connection to access the internet? I hat it that the device use mobile-internet connection without asking me to do so.
Same problem
BeQuietAndDrive said:
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
Click to expand...
Click to collapse
I was experiencing the same problem, only with the difference that I am using 3 different Wi-Fi adapter settings every day (for 3 different networks - two with fixed IP and one with DHCP enabled. Most elegant solution that I came up with was a small, but very handy application called "WiFi Profiles". Settings for WiFi adapter are easily changed by choosing a profile that you want to use and applying it. Before you disconnect from WiFi network, you just set adapter to DHCP, and after that your GPRS/3G/HSDPA connection works like a charm. By the way, I am proud owner of Touch HD but I am using Dutty`s Topaz based rom V3.4 XTREME SHIP.

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