X1 Band does not switch - XPERIA X1 Q&A, Help & Troubleshooting

i'm having a problem with the band not switch when its low on signal. for example i will get the H and when it drops down to 1 or no bars it doesn't switch to E. also some times when the reception is around 2 or 1 and its on H, i would drop calls or can't call out at all. for some reason i've noticed that the reception issue happenes a lot and i would have to change the band to GSM and 850, 1900, then it would stay on E.
anyone has this problem or know a fix?

<(@[email protected])>
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I was about to suggest you flash a different radio, but then I noticed that you're on AT&T. It's just your network being crap.

I believe the network sets the rules on handing your cellphone signal over to another tower. Only thing you can do is tell your phone to force EDGE or HSPA.

yea when ever i have no signal i have to force it and the best i can get is edge. but this wasn't an issue before? could it be a hardware issue?

Depends on carrier too. I have such issues sometimes.
But X1 also tries to keep 3G/HSDPA as much as possible...

YEAH I BEEN GETTING THE SAME PROBLEMS WITH MY XPERIA, I HATE IT BECAUSE IT IS LIKE IM BEING LIMITED OFF GOOD RECEPTION SIGNAL. SOMETIMES I CANT MAKE CALLS AT ALL. cOULD AT&T BE DOING THIS TO ALL CELLPHONES LIKE MY X1, SINCE THEY WANTED TO CHARGE ME 30 DOLLARS A MONTH FOR UNLIMITED INTERNET,SO I COULD GET 3G SPEED, SOMETHING I DIDNT HAVE BEFORE, BUT I STAYED WITH MY REGULAR INTERNET SPEED, AND NOW I EVEN GET FASTER INTERNET SPEED THAN MY BROTHERS AT&T HTC fUZE 3G PHONE.

Well just a FYI, but AT&Ts network isn't the great in San Franciso anyway.

Related

Triangle in Taskbar?

I sometimes get a triangle icon in the taskbar, next to the E / 3G icon.
Any idea what it means?
I cannot click it ... or better: nothing happens.
This is the Roaming indicator.
Mmmmh.
And why am I seeing this in Beverly Hills and the network is "AT&T"?
call up AT-T and ask lol.. But that is the roaming Icon sometimes phoines will pick the closest tower to use since it has the best signal and just maybe t-mobile owns that tower Only AT-T will know.
Not an isolated problem
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
you are picking up T-Mobile. AT&T users can still use T-Mobile towers currently as a result of the deal they made when AT&T (Cingular) sold them the 310-170 network in CA/NV. (its now properly renamed to 310-260 by TMO)
the phone's alpha tag says AT&T regardless of what carrier's network you're on when you're roaming. unless you have the 4EON code applied to your account, in which case it would say Off Network when on non AT&T towers.
any idea how I can fix this?
I am fine with it roaming if there is indeed not 3G network but my issue is that it doesn't drop the roaming as soon as it could.
Camstech said:
I have a similar issue in Oz. I travel o/s a lot and am used to the roaming signal appearing whilst I am out of the country. However, this is happening right here at home. I have a Telstra 3G SIM card and all too frequently my Kaiser brings up this "Roam" Signal. Generally I then lose 3G as well, dropping back to HSDPA. Even more strangely, it is still showing that I am connected to Telstra. A soft reset usually brings back the 3G signal. I never had this problem with my Trinity and my work is only a few hundred metres from a Telstra tower so signal strength is not a problem. A bug I think, and damned annoying.
Click to expand...
Click to collapse
I have the same issue - sometimes I have "3G Telstra" (no roaming symbol, and will use HSDPA if needed) and other times I have "3 Telstra" and the roaming symbol displaying. One thing - as I understand it, you are not 'dropping back to HSDPA' - this is actually a service that is on top of the 3G networks, and provides greater download speeds.
I checked with my Telstra reseller who said that this would not change the call rates or data rates. Not sure what causes this though...
Have put this question on Whirlpool as well: http://forums.whirlpool.net.au/forum-replies.cfm?t=846691#bottom
Telstra
I have the same issue on Telstra. Hope a new ROM fixes this.
Roaming Notice
Hmmm, I hate it when stupid people post garbage about which they know little. Problem is, this time the stupid person was me!
The 3G symbol shows the phone is within range of a UMTS signal. The H symbol means it is in range of a HSDPA signal, the high speed data version of UMTS so "H" is better than "3G". Oops, so my phone was roaming to a better signal.
This roaming issue appears to only affect a small number of people whose service providers have a crossover deal with another provider. This appears to apply to those with the AT&T/T-Mobile crossover in the US and here in Oz where the phone will pick up either the Telstra Next G network (UMTS 850Mhz, shown as 3G Telstra) or, in big cities, the Hutchinson "3" Network, (UMTS 2100Mhz with HSDPA, shown as 3 Telstra). I was uncertain about this as I never saw the roaming symbol with my Dopod 810, which always showed 3G Telstra. I think the TyTN II, like the original TyTN, has some different software seetings which means that the phone will try the "3 Telstra" network when it can, and this shows as roaming, whereas my D810 either didn't roam to 3 Telstra, or, if it did it didn't show it as roaming. In any case, it's not actually a problem, and as Telstra have indicated, it makes no difference to the data/call rates. I'm chilled on this. Now if they can fix the "hang-up" bug...
I've been wondering about the elongated triangle pointing up too. I have very poor/no reception in my office at work... though sometimes enough to get a voicemail notification (not enough to be able to call and check, usually don't have a missed-call notification).
I'd thought it might have to do with being connected to Active Sync. Sure would be smart if the phone could get notifications of even calls over an alternative data connection when the cellular couldn't connect... even if ATT charged regular minutes for it would be so much better than no signal, period.
I'm having this issue for some reason on my second Tilt that has been sent to me. The first doesn't show it at all but the second does. I don't understand what its doing.
Deleted.....

Advatages of talking via 3G Connection?

I was wondering why someone would want to be connected to 3G all the time for talking. I could only guess that it is somewhat better quality. In my case I don't see it that much. I do however know that it waistes about double the battery using 3G all the time. If I am not using data is there any real advantages of it? and what if I am talking to someone who does not have a 3G phone.
Thank you,
Hmm, of course I could be wrong (but I doubt it), Data and voice are 2 different things. 3G is data, voice is voice.
Thats what I was thinking, but I dont understand why it would be connected via 3G all the time if im not even using the data. and 3G and EDGE connections seems to have different signal strengths. If it's only for data I guess I will leave 3G off all the time.
3G signal is emitted on a different frequency than GSM/Edge signal - it does drain the battery faster and is pretty useless if you are in a well covered GSM area and only using voice (phone) function. The quality gain isn't significant enough overall to make it worth battery drainage on a device like the Kaiser/Tilt.
The advantage of 3G is its data stream but it's also good with voice for hard to reach areas only reached by 3G signals - those are rare nowadays, especially in the US, but in some cities with landscape blocked coverage (like in some skyscrapers in Manhattan for example) you might not pick any GSM network at your work desk but might pick up 3G - in such places, using "bandswitch" regularly makes sense.
Lastly, 3G signal is slowly replacing GSM/CDMA (2G) as the broadcasting standard so I wouldn't be surprised that in the next 5 years, more and more GSM phone operators will stop mantaining there GSM frequency towers in favor of 3G.
Thanks jonas that's the answer I was looking for. I will use edge untill my signal gets low.
Jonasteddybear said:
Lastly, 3G signal is slowly replacing GSM/CDMA (2G) as the broadcasting standard so I wouldn't be surprised that in the next 5 years, more and more GSM phone operators will stop mantaining there GSM frequency towers in favor of 3G.
Click to expand...
Click to collapse
Interesting, since that means AT&T has a lot of work ahead of them and better get their butts in gear rolling out 3G. I live in the whatever-it-is, 90%, of the network area that does NOT have 3G.
Or I suppose I could be an optimist about what you say, and think that maybe it means AT&T really will be accelerating the rollout of 3G. That would be nice given the snail's pace of 3G expansion in the past couple of years.
Over in the UK 3G is the standard 2G is still available but the telecommunications offcom have required all UK operators to offer a minimum of 90% 3G coverage by 2010
I've always heard that Voice on 3G uses less power on standby and when talking, but I might be remembering it wrong.
Data on 3G uses significantly more juice than EDGE does (over double in my experience!) but I don't think you'll see a significant difference without data usage on 3G vs GSM but I could certainly be wrong.
I always have FlexMail and IM+ running, I haven't compared battery usage without them yet.
One big advantage that 3G has over EDGE is you can do voice and data at the same time. I've heard varying stories about some phones can do it on EDGE and some can't, but I know on my Tilt my connections die when I'm on a voice call and reconnect after but does not on 3G.
The biggest advantage of 3g besides the penetration is that you can talk and maintain a data connection. Edge gives you one or the other at a time--data or talk.

Diamond and UMTS is working fine? (Or worse than Cruise?)

Hello I bought the Diamond yesterday, I'm very satisfied except for the UMTS signal.
I already have a Touch Cruise (it didn't work in UMTS so HTC repaired it on warranty and now it works like a charm).
In the last 48 hours I had Diamond and Cruise one next to the other, and Diamond has always 2 lines less:
* when Cruise is in HSDPA with 4 lines, Diamond is in HSDPA with 2 lines
* when Cruise is in HSDPA with 2 lines, Diamond is in GSM.
Is this normal?
Many thanks in advance.
J.
Everyone has it i have also a TC and indeed, its shows always 2 lines more then the TD.
Same here my htc diamond has always two lines less than my htc kaiser.
The diamond has really a poor UMTS signal reception. I hope they will be able to boost it with a new ROM.
Same here
before with TC i got 2 lines 3G now non
Thanks for your feedback!
So it seems to be a common problem.
Today I checked during all the day, moving from a city to another city, half the time the Cruise had more lines, half the time they had the same.
Other feedbacks? Thanks
same problem here in austria. before i had full signal with my sony erricson t650i, now with the touch diamond i only have the half signal strength...
Well, it doesnt give many bars, but it works like hell here.
When using it as a modem (I often do on the road) I get speeds upto 150kb/s for browsing and emailing and that is just perfect for everything.
My 3G Reception is also VERY Bad.....
I´m using the latest Radio ROM 1.00.25.03.
Because of this weak 3G Recepion the Diamond changes to GSM very often, this eats the Battery up in about 6-8 Hours.....Even if I don´t play around much and the 3G Coverage here is excellent.....
Diamond: 1-2 Bars
Nokia E51: Always full Bars (-87dBm and up)
Hopefully Reception will be better with a new Radio ROM.
If it´s an Antenna issue.........DAMN!!!
I never had a Mobile with THAT bad 3G Reception.
BtW: GSM Reception is fair to good.... could be better also....
Poor 3G signal
That's right,
I have also very poor 3g signal, even though I live in the city area. I have also missed incoming/outgoing calls because the poor 3G signal.
That's not nice
same prob here (big city)
switched manually to gsm not to loose calls
Are you sure this is just 3G and not worse reception in general (ie due to smaller antenna in Diamond)?
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
wcg-tom said:
in auto mode diamond switches to 3G (half signal strength), but one can't call me
Click to expand...
Click to collapse
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
foo said:
Uh, this sounds even worse. Having a bad reception is one thing but showing a "fake reception" is a complete different level of bug.
Just to ensure that I did not get you wrong: You see a 3G reception (e.g. 2 or 3 bars) but the phone does not receive incoming calls and the caller is redirected to your mailbox instead?
Click to expand...
Click to collapse
yes, got me right.
in my case it's not the mailbox, just a message ("not available" or something like that) because of my settings, but that's petty.
thats why i manually switched to gsm. for using 3g (internet) i have to swith this back again.
annoying!
wcg-tom said:
in gsm mode i never experienced any trouble with calls.
in auto mode diamond switches to 3g (half signal strength), but one can't call me
Click to expand...
Click to collapse
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
same here, although i found that switching off umts and just using plain 3g solved the issues.
jwalker said:
This should not happen, even when I have the minimum bars in 3G or H others can call me.
When you have full bars in 3G does it work?
Click to expand...
Click to collapse
yes. when it's stable at full bars or even H, i can use it.
but i deacivated 3g anyway because of powersaving. only using it for web access.
there's a tool for switching 3g in comm manager easily, now i'm happy so far.
So, is it phone or is it just peace of s***?
Hi All
Do you have any fresh idea could it(lousy 3g signal) be hardware or software related issue?
The globe is full of small 3g phones without that kind of problem. That's why I really hope this issue could be fixed with the new ROM radio version...???
I hope I'm right, because if the pain is hardware related, we all have bought pretty expencive peace of crap -not the phone. It is not acceptable if the incoming / outgoing calls are missed!
Same problem, poor 3G reception .
Cruise was far better for receiving 3G signal.
Hope it is software only....

(Poll) What's your opinion on 3g?

As far as making and receiving phone calls, do you use 3g? Any phone I've ever seen that uses 3g absolutely sucks. My dad's phone, my mom's phone, my girlfriend's phone, my phone. What happens is the call either doesn't go through. If you listen to the dial tone it has a small click right before each tone, if I hear that, it mean's the call isn't going through.
My mom and girlfriend have gone through replacements on their phone, but the 3g still sucks. I've even noticed they don't get that great of reception.
Even on my Tilt, if I switch to 3G i only have 2 bars and apparently people have complained of calling me but I never received the call. Now with Edge, I have full bars, and no one ever complains about the call not going through.
So what's your guy's take on 3g?
Similar to what you've experienced. I generally leave mine turned off the majority of the time, since I have the WiFi running when I'm at home anyway. I turn it on only when I need to browse the web or something when I'm out and about.
Not to mention the immense battery drain that 3G demands. My battery life is dramatically better on Edge as opposed to 3G.
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G), plus the Touch HD, Omnia and i780 can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I don't experience network issues as bad as the OP seems to have, but I've always had terrible battery life on my Tilt and my iPhone, my two most recent 3G devices. My 8525 was actually very good on the battery with 3G running all day long, never had a problem getting through the day.
Maybe the intermittent GPS usage on the latter two? I don't know.
Chainfire said:
Your provider needs to update/fix their network. This is not a device issue, it's a network issue. Proper 3G (well, 3.5G / HSPA, not just UMTS per se) should also use less power than GSM / EDGE for transfers... (in watt/kbps, though)
I know for a fact that all devices in my signature (that support 3G) can work perfectly with 3G on a proper network.
Click to expand...
Click to collapse
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
I woudln't mind using it for data but the fees here are prohibitive for private use. We use it on our work phones for data and it works well on Telstra.
mikeeey said:
I should go in and ask them about it, just to see what they say. Ask them why the new and greatest 3g is worse than edge. I have AT&T, I live in Washington, and I live right by a Cell tower too (only a 2 or 3 blocks away from it).
Click to expand...
Click to collapse
They'll probably say it ain't so Thing is, when 3G first got rolled out here, we had much the same issues. The big providers here spent some $$$ to replace "faulty" hardware at the towers, and voila, the problem disappeared (2 years ago?). Seems many 3G networks around the world have similar issues to the ones you described in the opening post. I have a sneaking suspicion that one of the 3G cell-tower hardware manufacturers - probably the cheapest and hence most used - makes some really crappy equipment. I could almost imagine that manufacturer is Qualcomm
In all seriousness though, all I know for sure is we had these issues here too, and they fixed them by fixing the towers. (Though of course there is some difference between different devices and how well they do 3G)
From talking to some guys at work Telstra's 3G network has been pretty much flawless for them asides from cost issues associated with Telstra.
I live in indonesia and never have any problem with 3G,. , the only problem is, its expensive,. lol,.
I am in NZ
No problems with 3G whatsoever. Have Imate JasJar - loving every second of it.
New Jersey, USA
3G has always seem pretty good around here in New Jersey with AT&T, but I'm 25 minutes from New York, so imagine how many towers they have on the tri-state area (New York, New Jersey and Connecticut). Very rare to lose 3G reception (exept on the iPhone 3G that everybody complains about losing it often). But important to mention also is that Kearny, town where my sister lives, I lose reception a 100%, my phone's reception just dies, and when I switch it to GSM instead of 3G...voila. Full signal strenght.
wow.. the results turned out quite different than I imagined.
Obviously it's just in my area that 3G sucks. I really wish they would fix this, considering that every phone released now is 3G...and you think someone would notice... well, I'm sure if I wait long enough people will start to notice, but who knows,
I can't remember the last time I had problems with 3G. though I remember before Cingular got bought by AT&T and they were just rolling out there 3G, I used to have problems then, I guess it was due to them configuring/re-configuring the towers. I think the engineers were just going by what the manual said, which weren't the best settings for each area.
I'm on 3G all day everyday on the hour and it's good. even when I'm in the basement and have 1 bar I still receive all my calls and I can make calls. though on this 1 bar I sometimes have to repeat myself every 1.5 minute, but I don't complain about that because it's 1 bar and I'm in the basement. at my friend's apartment I'm the only one that get signal, nothing else work there, not T-Mobile, not sprint, not verizon, not alltel, not vergin nothing else only AT&T works and I get 3 bars of 3G there. I always laugh because he has to leave his phone by the window and use his blue tooth.
I honestly don't think you're by a 3G tower because you should be getting way more than 3 bars. also ask them about the issue you're having AT&T is a good company they will listen to you. call them and open a ticket (before this they will have you go through the basic steps, restarting by removing the battery, etc) tell them you've done that multiple times and yet you have the same issue so it must be a network issue. have them escalate the ticket (they will send an engineer out and he/she will call you, they will work on the towers around your area). don't forget to be polite, no one likes a hot head.
in roughly mid year last year I was only getting edge at my job even though it is a 3G area. at home inside my house had full bars, so I called them up and they worked with me. the engineer stayed in my area roughly 2 weeks to deal with the issue. after that I've had 2 bars of 3G in doors at my job.

Xperia and Rogers 3G Issue

Well for the longest time I've had 3G activated on my phone but I've always connected to Edge. As of late my phone has been connecting to Rogers 3G. Sometimes it's stable, most of the time it's not. Connecting to 3G usually causes my phone and data connection to reset, usually back to G or Edge, and at times even causes my phone to soft reset randomly. Just wondering what's the deal with this and if I should just turn off 3G completely.
Maybe it's something you need to call your Roger's rep about? I'm on Rogers and I get 3G very consitsantly. I've had no issues so far. I dunno could it be the rom you're using?
its most likely a software issue. Try doing a hard-reset or try a different rom. Its either that or the 3G reception in your area isn't good. Try using 3G data with a different phone to see if its the network or your phone thats causing the problem
You guys are both using the X1 right? Cause I remember for the longest time Rogers didn't broadcast the proper 3G bandwidth for the Xperia... I dunno if that's changed since the X1 came out on Rogers
are you living in like a small town type of place or areas of the city where they don't really have that many or any signal towers? because that may be part of the reason why you go into edge a lot of times.
I think reception has always been a big issue with sony ericsson phones .
I lived in calgary, and when I drive up to general N.W. areas that are higher up in sea levels (such as edgemont (a phone reception killer location because a few years ago because they never had any reception towers up there) and parts of country hills) I get terrible reception.
my w810i, z610i, and my x1 has crap reception when I get to those areas from time to time.
anyways, hopefully you'll get it all figured out soon.
3G to edge to No connection
Hi I was about to open a new thread for it, then I saw yours. At least you are getting a 3G network. Mine just keep looking for it, then it finds 3G then Edge the H (I dont even know what that is) then there is nothing!!!!! Then it restarts again..........
Anybody any idea?
thanks in advance
Haha funny thing is, I actually live in Calgary and I only get 3G when I drive up North. I live in the South and I only get Edge but when I drive up to the University or am at the University in the NW, I get 3G. And yeah I've gotten H a few times too
Dehvee said:
You guys are both using the X1 right? Cause I remember for the longest time Rogers didn't broadcast the proper 3G bandwidth for the Xperia... I dunno if that's changed since the X1 came out on Rogers
Click to expand...
Click to collapse
im using the X1a from Rogers, so it does have the 3G bands. Im pretty much on 3G all the time and in some circumstances i get 3G+, which is probably a result of Rogers' enhanced 3G network
if im not mistaken "H" stand for HSPA......which is probably the same as me getting 3G+, guess it depends on the ROM being used.
If your using the X1i......then it could explain your spotty 3G reception
In any case, if your phone is restarting then try a hard-reset

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