So today I had my G1 in my pocket with headphones plugged in and listening to audio, as I often do. Then I decided to go down a short plastic slide at a kids playground in a park I was passing thru.
About half way down the slide I get this very abrupt odd sensation, as if I'm hearing and also feeling a loud pop. At first I literally thought someone threw something at me. Then suddenly I realize I must have gotten shocked from my phone. I take a look at the phone, see that it is off. I try to power it off, nothing happens. I try a different battery, still nothing. I try taking out the sim card and sd card and then try each of the batteries again. Still nothing. I'm not sure if it's off any matter, but when I was shocked, the phone had the larger Seido battery (2600mA I believe). The only thing I can get the phone to do is when I plug it into a power charger without a battery in the phone, a whine comes out of the front speaker.
So I have two questions, can anyone explain what happened to my phone which made it stop working.
And is there anything I can try to revive it? What should/shouldnt I say to Tmo if I take it to them to try getting it replaced?
Does this kind of thing happen often? I know pools and phones don't work, but I'd never heard about needing to take your phone out before going down a slide...
Going down a slide depending if its plastic or metal creates a LOT of static build up. You might have literally electrocuted your phone.
Lol when I had a Windows Mobile phone, the Tmobile WIng/htc Herald I would go to touch my phone after jumping on a trampoline and the shock would reset the phone
Owned.. Try getting a replacement.
Wow...
that's ironic man.
That's...wait for it...shocking!
Sorry for your loss.
Cooked.
Bad move having the earphones plugged in -- that's like an enormous static electricity conductor.
Just for fun, have you tried putting in the stock battery? It definitely won't turn on without *any* battery. If you are *really* lucky, you may have just cooked the chip on the battery, although this is (in my opinion) extremely unlikely (but at least worth trying -- nothing to lose).
yussef said:
So today I had my G1 in my pocket with headphones plugged in and listening to audio, as I often do. Then I decided to go down a short plastic slide at a kids playground in a park I was passing thru.
About half way down the slide I get this very abrupt odd sensation, as if I'm hearing and also feeling a loud pop. At first I literally thought someone threw something at me. Then suddenly I realize I must have gotten shocked from my phone. I take a look at the phone, see that it is off. I try to power it off, nothing happens. I try a different battery, still nothing. I try taking out the sim card and sd card and then try each of the batteries again. Still nothing. I'm not sure if it's off any matter, but when I was shocked, the phone had the larger Seido battery (2600mA I believe). The only thing I can get the phone to do is when I plug it into a power charger without a battery in the phone, a whine comes out of the front speaker.
So I have two questions, can anyone explain what happened to my phone which made it stop working.
And is there anything I can try to revive it? What should/shouldnt I say to Tmo if I take it to them to try getting it replaced?
Does this kind of thing happen often? I know pools and phones don't work, but I'd never heard about needing to take your phone out before going down a slide...
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Click to collapse
Thanks for the responses.
The slide was plastic.
And yes I did try with both batteries, nothing different.
I stopped in a Tmo store today, and they tried everything I tried, and had the same result. So they ordered me a new phone, I guess it was under warranty since its less than 1 year. But they told me if they find physical or water damage I will be charged $135. Think I have any reason to be concerned? I told the rep at the store what happened, but he assured me it would be fine.
I'm just surprised thing doesnt happen a bit more often. I feel like busting a Mcdonalds lady and suing someone! I just can't decide if it should be htc, tmo, or the maker of the slide?
have you tried to shock your phone again? kinda like EMS would do on a patient with no pulse? it may just shock you battery back... rub your socks on some carpet, rub your hands on balloons, or just jump on a trampoline like suggested.
yussef said:
Thanks for the responses.
The slide was plastic.
And yes I did try with both batteries, nothing different.
I stopped in a Tmo store today, and they tried everything I tried, and had the same result. So they ordered me a new phone, I guess it was under warranty since its less than 1 year. But they told me if they find physical or water damage I will be charged $135. Think I have any reason to be concerned? I told the rep at the store what happened, but he assured me it would be fine.
I'm just surprised thing doesnt happen a bit more often. I feel like busting a Mcdonalds lady and suing someone! I just can't decide if it should be htc, tmo, or the maker of the slide?
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To start with, since YOU fried it, technically, there should be no warranty, so $135 is cheap to buy a new phone.
Second, if they want to detect physical damage, they'll have to very carefully slice open all the chips on the board and examine them with an electron microscope. Basically, it would cost them tens of thousands of $$ to prove that its physically damaged in order to get $135 out of you... and even then, they wouldn't be able to prove that it was due to you hitting it with static electricity or due to an internal short.
Wow. (Note to self: leave my phone on a bench or something before being forced down plastic slides with relatives/friends small children. I think kids come statically charged naturally;p )
Related
I keep an extra battery in my back pocket. I forgot to take it out and it went through the wash.
I dunno if I should put it in my phone now. Afraid it will cause some kind of short. I think I'll just buy a new one from amazon.
Do you guys think it's safe to use?
thedroid said:
I keep an extra battery in my back pocket. I forgot to take it out and it went through the wash.
I dunno if I should put it in my phone now. Afraid it will cause some kind of short. I think I'll just buy a new one from amazon.
Do you guys think it's safe to use?
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Even if it was safe... it more then likely wouldn't work.
I wouldn't bet on it though. Just toss the battery and buy a new one online.
I tested it with a multimeter at work today just to see if it had a charge and it does. I think it might have made it through the wash unscathed. I once washed a bluetooth gps dongle and it still works.
batteries will survive washing, its the actual things there powering that wont, just put it in and try, the worst would be that it just didnt work, it wont damage anything
Hey now.. I took a dive into the lake with my G1 and it survived Would not turn on for couple of days though but fine after that!
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
TONKAFORCE said:
I was wondering if anyone else was experiencing this also. Sometimes my milestones touch screen start goin all crazy an pushing buttons an sliding pages an pretty much making a huge mess.This has happened before, an it went normal after 4 to 5 hours later, an now its happening again. I did some research sayin somethin about the touch screen an its reaction to humidity an stuff, but i wasnt sure. So im hoping someone here knows what is up an can tell me what i have to do.
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Did you have your phone plugged in to a USB charger at the time? Was it the stock charger?
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
TONKAFORCE said:
no, it doesnt happen jus when its chargin, it happens randomly, an no its not a stock charger, but i dont see what that would have to do with the screen goin crazy pushing everythin
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Well, I would suggest that you try reverting back to using the stock charger for a few days and see if that helps. Using other chargers (esp from ebay) can cause similar effects on the Milestone/Droid due to voltage variances.
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
TONKAFORCE said:
ill give it a try, an let you know what happens, thing is i bought the phone alone with no stock charger, so im gonna have to check on ebay for a stock one, but thanks again
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Click to collapse
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
I get this same issue.
Unplugged or not, on various roms from stock to motofrenzy.
sometimes the screen will just become really crazy.
If i open a webpage and just hold my finger on the screen in one place it will zoom in scroll up and down, all sorts.
I verified what was happening by downloading Multitouch visualiser 2 from the Market.
A reboot always fixes the problem
Its kinda frustrating, because i know that Moto just direct you to the place of purchase and i was not the original purchaser, so i have no chance of a warranty repair.
yeah ive tried everything, its driving me up the wall, its been like this for the last 30 hours,an i cant even use the phone, this is the worst it been, it usually goes away after 5 to 6 hours , but now its jus gone crazy, an ive restarted an removed the battery countless of times
but burko, are you using a sock wall charger or a ebay or differant brand wall charger.thanks
knowthenazz said:
Well, try buying a stock one from an authorized Motorola dealer. Every since I purchased one on ebay, I always make sure my Moto chargers come in a sealed, hard plastic, package in attempt to improve authenticity (However, I'm not sure how much that buys me).
Good luck.
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could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
That happened with me, when the temperature degree outside is very high, I live in region the degree reach to 48degree, my phone screen goes crazy, so I think your charger make your phone very hot, so the sensitivity of your screen begin not work properly. I'm note sure, just want to share my idea.
Thanks,
well its been about 4-5 days already, an my phones touch screen still goin crazy, i thought maybe id go back, like the other times, but this time seems permanent an its extremely depressing thinkin about it cus i jus got it like a week and a half ago off a guy.ive tried countless of chargers, even my bros motorola backflip charger, an nothin. so im gonna assume its permanently gone. i would switch the digitizer but thats gonna cost money an might jus lose the entire phone, so im jus gonna throw it back on ebay an go back to my htc hero an jus wait for the milestone 2 to come out. but if anyone does find a solution please post it here. thx everyone R.I.P. MILESTONE
TONKAFORCE said:
could you tell me how much the out put of volts an amps the motorola milestone wall charger is, thanks
Click to expand...
Click to collapse
All chargers using the micro USB spec should be the exact same voltage (and different current ratings depending on the charger, although different current values shouldn't affect your screen at all). I suspect that the voltages are very close, if not generally the same, but, the voltage may slightly fluctuate (or ripple) over time, which I believe may be causing the issue. The better quality the charger, the more constant the voltage.
If I were you I'd purchase an authentic Motorola Micro USB charger, and call it a day.
Burko said:
I actually use a BlackBerry charger, as i assumed Micro-Usb would be the same for all manufactures, but as above, it does start the screen going mad, as soon as i unplug it, it stops!
Ill see if i can make it go mad without being plugged in!
Good shout Knowthenazz!
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Click to collapse
Glad I could help!
Not sure if this is true, but, I heard that most Motorola chargers work on Blackberry units, but, the converse isn't always the case.
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
TONKAFORCE said:
well its been about a week and a half an the crazy screen thing finally stopped, i used my friends motorola backflip charger, an seems like evrything is back to normal, but now the "back" button does not work, an it really is a verry important button, so im jus hopin time will fix that button too
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Click to collapse
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
knowthenazz said:
Glad things are returning back to normal for you with regards to the screen.
Not sure what's going on with your back button though. Hope it works itself out for you.
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Click to collapse
thanks for your help knowthenazz an everyone else =]
Go to a service center asap!
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
AdrienC said:
Dude, use your warranty. Take it to a service center.
Mine happened the same, and I decided to send it back to motorola and just got it back yesterday.
They replaced the glass screen and the frame which surrounds the glass.
It seems they removed that plastic from behind the screen on the slider, or also replaced the slider module.
I'd guess it might be a known issue for motorola, because my phone had scratches on the glass, plus a small crack on the screen ( yeah, I know, it's gorilla glass, but I'm an orc with mobiles ), the metal frame was all dented, and they replaced it anyway, when they could just said "this is misuse, it's failing because you drop it several times, go buy another one"
I already had this issue a few months before, it got better and I decided to keep on, and then it started again and got unusable, so don't get excited about it getting better, because probably will eventually start failing again.
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thing is i bought it off anothere guy, an he was a phone dealer an it was given to him as a gift from motorola, an like it had no papers or charger or service carrier, jus the phone alone straight form hong kong. an yeah couple hours later my screen went crazy again, so its on ebay atm lol, but thanks anyways
It happened with me too. Somebody told me that was cause by sweat. So i took it to service center.
started happening to me yesterday, anyone know a fix yet?
About a week ago my D4 started to randomly shut off. Opening the keyboard, using Dolphin, or just sitting in my pocket. I am unable to turn it back on without plugging it in to a charger, like it needs a jump or something. Once it fires back up, it says I have plenty of battery. The only other thing I see is when I plug it in but don't turn it on, it says it has 0-5% battery. It is rooted with safestrap and Eclipse installed but I've been running the stock version because some things weren't working quite right in Eclipse. Iv'e seen some posts say it could be a battery problem. Others say to factory reset or SBF. I'm going to give these a try but does anyone else have any ideas? I bought it off ebay a month ago and I'm worried they might not honor the warranty being purchased second hand. Luckily I still hadn't sold my trusty D3, but I dowant to get the D4 back in operation.
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
xredjokerx said:
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
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I figured something like that. Weird thing is every once in a while if I plug it in to the charger it will show 5% battery, then go up to 10% after about 20 minutes, then suddenly shoot up to 100%. The phone would work fine off the charger for about a half hour then die, rinse and repeat. So it is charging but only like 5% then it will show 100%. I'm probably just going to bring it in and hopefully get a replacement.
Well I ended up calling Verizon and they are going to send a replacement, no questions asked. Apparently it doesnt matter if you bought the phone second hand, they will still honor the warranty (or I got just the right CSR). Case closed.
Really? They told me to f* off last time I called about warranty off a phone from cl... lol
I was guessing they were going to tell me to F off as well since most people were saying that's what they do when you try to get a warranty replacement on a second hand phone. It was literally the best experience I've ever had calling any customer service line. Told him my phone wouldn't stay on, he said he was going to talk to an engineer, next thing I know he's asking for my address. Win!
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
Just got to get the right person to answer. My guy actually sounded like he was based in the US, not Kazakhstan. I told the person on the phone my story and that I had already gone to an authorized retailer (which I did) and that my phone wouldnt stay on. Put me on hold for a minute, came back and said were going to get a warranty replacement out. What may have helped is that I had my D3 active on my line and D4 was deactivated, so maybe they couldnt look up the info that would flag it as not from original buyer.
xredjokerx said:
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
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Click to collapse
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
kwyrt said:
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
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Click to collapse
My old one crackles as well. I"ll let you know if the new one does, comes in tomorrow.
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
xredjokerx said:
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
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Click to collapse
Whoops forgot to update. New phone definitely has less crackle. Old one was very noticeable, new one has little to no crackle. Only thing was it wasn't updated when I got it, had to manually go in and have it update to 219. I don't use the rear speaker very often but I don't remember it having a cracking sound. All in all there are no issues with it
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
WhyDroidWhy said:
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
Click to expand...
Click to collapse
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
Airman1947 said:
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
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Click to collapse
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
WhyDroidWhy said:
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
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Click to collapse
Ah, ok. Well, that's still pretty crazy that it happened. Sorry for the delayed response, but anyway glad to hear that you've got a new one on the way, and a new case coming too.
Yeah, I'm the same way. I got the D4 cuz I really like having a keyboard. Unfortunately, it looks like it may be the last keyboard phone to come out for a while, if ever. But on a sidenote, a lot of the newer phones with big screens have really good touchscreens that I think wouldn't be so bad to type on. My girlfriend's GS3 is awesome. I think I could get used to it. And even if you get touchscreen only phone, I do believe that there are a number of third party keyboards you can buy that will plug into the phone. That will probably be the way to go in the future.
Hey guys, I just wanted to share my experience with this device with you.
So, I bought this phone in January and it was the most excellent phone I've ever used, fast processor, good camera, a nice community backing it up, good audio, you know the rest.
But it wasn't until, like, three or four months after that and I began to have troubles with it. I'll try to list them up:
1. While using it for reading before going to sleep, it would lock itself as if I pressed the power button (and no, it wasn't because of the screen timeout because I have a very high timeout and whenever it locked itself it made the locking sound it normally does when you press the lock button). I guess it has to do with the position I usually hold it when I'm on my bed and about to sleep.
2. Vibration motor issues, the phone used to stop vibrating at random times, I had to give it a shake to start vibrating again, how can you explain that? How is that even possible? God, I just can't understand what was wrong, but I learned to live with it
3. Video playblack issues, it stopped playing any kind of video at random times and I had to reboot it so it could do it. For example, YouTube showed that there was a problem loading the video, Instagram videos would glitch and go black, Snapchat videos won't play, you open the video and it exits as if it has finished, Album app says "Cannot play video", Facebook videos would just show the preview and the loading would remain at zero, and so on... However, this got fixed when I updated to Marshmallow but had to live with it for at least two months until MM released.
4. Audio jack issues (first issue), when I plugged my headphones everything was okay, but when I twisted the headphones plug it would stop playing the music (twist the headphone plug, obviously not disconnecting it; let's say that you have a sort of L shaped earphones plug, you are going to watch a YouTube video so you put your phone in landscape, you rotate the earphones plug so you can hold the phone in landscape properly, phone detects as it was disconnected and stops the video).
And, finally...
5. Audio jack issues (second issue), the headphones would disconnect no matter what I do, even the slightest movement would disconnect it, this frustrates me because I listen to music A LOT, and I couldn't do that on my phone anymore. When trying to disconnect and reconnect the headphones the audio jack cracked and the plastic frame of the phone got unglued, and now I have the chrome audio jack and the plastic frame in my hands because I can't glue it back because it won't fit again.
The last issue just happened a couple of hours ago.
I am so disappointed of this phone, just when I though I have found the perfect phone for me, guess I have to try again with another brand... (not to mention I have seen in a lot of forums that this phone has a lot of issues in terms of hardware and software).
What do you think? Have you had any problems like this? Do you think I have bad luck?
What do you think I should do now?
Leave the comments, I will read them.
Never had an issue with any Xperia phone I've owned. Is your's still under warranty?
tomascus said:
Never had an issue with any Xperia phone I've owned. Is your's still under warranty?
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Sadly, no. I bought it from a shop where they sell unlocked new phones, but I think that the warranty from Sony has expired.
If it was a new phone in January it has warranty. In Australia it has a two year warranty.
Sent from my D5833 using Tapatalk
Jomar Vazquez said:
What do you think? Have you had any problems like this? Do you think I have bad luck?
What do you think I should do now?
Leave the comments, I will read them.
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In 4 years of having Xperia phones I've only every had one problem, a cracked screen. I called the service desk and they gave me an address to send it to, I had a new screen in 5 days.
I doesn't matter if the phone was second hand or sold unlocked, it still has a valid warranty (two years in Europe).
Register your phone, you will need the IMEI number.
Then call Sony service and tell them you have a fault. They will talk you though some stuff, get you to try PC Companion, then give you a fault reference number and an address to send it to.
It's worth a try.
i only had audio jack issue that makes weird sounds
Fix for 3 here
http://forum.xda-developers.com/showpost.php?p=64763489&postcount=4
Sent from my Xperia Z3 Compact using XDA Labs
I've been using Z3 Compact for about 1.5 years. Believe me man, I dropped my phone into wet cement and cement sucked the phone in, phone was covered in and out in cement for at least half an hour. You know what happened? I went home and washed it, then brushed it to get rid of the dry cement. It still works like a charm! You must be very unlucky.
Best phone I so far got in my Hands. The Camera is the only drawback, but hey, there are mods and fixes. Never had an issue with that phone, it´s a beast in terms of speed and battery, yet tiny enough to fit anywhere in. Yours´ must be a refurbished or something. I´d recommend that phone to anybody I know.
It's a great phone. I dropped this thing (with a tpu case, though) A LOT. I must admit the headphone jack went bad on me. It's short circuiting, so I bought a replacement part.
headphone jack died for me as well. had to order one and replace it. we're not alone in this, google it and you'll find it died for hundreds of people more (who use this phone a lot for music)
alexspl said:
headphone jack died for me as well. had to order one and replace it. we're not alone in this, google it and you'll find it died for hundreds of people more (who use this phone a lot for music)
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Did you replace it yourself? I'm too afraid to do it myself. You have to remove almost everything in the phone to reach the headphone jack. Could a regular cellphone repair place do this job?
l_abaurre said:
Did you replace it yourself? I'm too afraid to do it myself. You have to remove almost everything in the phone to reach the headphone jack. Could a regular cellphone repair place do this job?
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I replaced it myself because I said screw it, if it works afterwards, then great, I'll use this phone for longer (but won't ever buy a sony phone). If not, I would've bought smth like a 1Plus X at that time (not spending 500$ on a new phone ever again, I bought the z3c in Oct 2014 when it was just released).
Ordered replacement jack from a chinese online store for 10$.
To my surprise, everything worked as before. The good thing about the components is that you don't have to weld or glue anything, it's all with contacts/sockets. And of course you need some guitar picks, tweezers and a suction cup. You can use a blowdryer instead of a heatgun like I did. Of course it won't be waterproof after that, as you can imagine, the glue on the back panel will only be good enough to stick it back on (doesn't fall afterwards, you just also heat it up a bit before putting it back).
The instructions in this video, before the 3:08 min mark is all you need to do. And then just reverse the process.
https://www.youtube.com/watch?v=jbvYl2JwWG4
Also I had great satisfaction from the fact that I did all this and actually fixed something. Process took place in March 2016, so it's been around 6months already and the headphone jack works with no flaws.
P.S. Didn't bother taking it to a cellphone service/repair center since, at least in my country, they don't have that much experience with repairing waterproof phones. Actually I think they pretty much refuse to do it. Also official Sony centers don't service phones here, hah
So, I am proud user of Z3C. After 14 Months, I've had no problems at all. Camera takes perfect photos, music is great on speakers and NC headphones or even with Sony MDR-V150. Only thing I would like to have is RAW format for photos...
Amazing device with horrible design flaws a.k.a = the jack of death
The worst part of this story is that this sh*t (the jack) got ruined after long time of use, which means: out of warranty, you will have to f*ckyourself and deal with it, because Sony give a sh*t about it and will never recognize that flaw... ever.
Workaround? BT headphones
Downside 1? Latest Radio.apk + MM = No FM radio over BT, music only.
Downside 2? Money, obviously.
Pretty sh*tty scenario for an almighty compact device.
Bottom line: If your jack is ok, dont mess with it... just remember those many customers fallen in this adventure named "Flagship".
Yay, my headphone jack is broked now. Nothing more to add; just wanting to wallow with some fellow sufferers Still in warranty so will try that approach out.