Related
I fixed the previous issue now I'm stuck on connecting to my PC via USB with activesync.. I had it working fine, now all of the sudden after a hard reset it won't connect, I searched for other similar issues but didn't get anything on here. It just will not connect, I've tried the uncheck advanced thing in settings on my phone, another hard reset, deleting/reinstalling activesync, I can't get it to sync, it will only charge when connected. Thanks for looking
I better start reading entire posts
You need to provide better info. What operating system is on your computer?
Does your computer/OS give a sound to aknowledge the new hardware/device connected? Like when you plug in a USB key?
Check windows device manager and remove any USB devices that may be your Kaiser and restart the system (without the Kaiser connected).
Have you tried deleting devices from activesync? If it is stuck on a different device, it won't sync another and a hard reset probably makes it look like a new/different device.
Fast replies, thanks! No sound when connecting, no green icon, it stays grey of course, I'm on XP 32bit, using activesync 4.5 and using WMWiFirouter to connect at the moment to surf. Usually I tether using it as a usb modem which won't work of course right now. I just deleted the device, still no go... Oh and i deleted everything under my USB submenu in hardware manager/device manager, and I just get the same popup still, "USB device not Recognized, One of the usb devices attached to this computer as malfnctioned, and windows... etc etc"
"USB device not recognised" comes from the PC? Does that mean the PC sees the USB device but doesn't know what to do with it?
Disable WMWiFiRouter on the phone and see if that affects anything. If it has anything installed on the PC try uninstalling that.
On Activesync, did you go to File, Delete Mobile Device? Try that, make a new connection.
Nope, nothing is installed on my pc from WMwifirouter, and I tried the phone without the router app also, no go.. My last resort is a format on my pc. I think I need to find and delete the registry or some driver files or point that one Unknown USB device in device manager to the correct driver for my phone.. But I don't know how. Or if that's what will fix it.
You didn't answer:
On Activesync, did you go to File, Delete Mobile Device? Try that, make a new connection.
JFX said:
Nope, nothing is installed on my pc from WMwifirouter, and I tried the phone without the router app also, no go.. My last resort is a format on my pc. I think I need to find and delete the registry or some driver files or point that one Unknown USB device in device manager to the correct driver for my phone.. But I don't know how. Or if that's what will fix it.
Click to expand...
Click to collapse
If you want to do that, you could try to uninstall the previously installed device driver by going to Control Panel -> System -> Hardware tab -> Device Manager -> Universal Serial Bus Controller...go from there
Oh yes, I did, tried that, and there was my previous one there and I deleted it. Now there are no devices in the list.
Check AS connection settings if USB is enabled. If it is, disable it, put the phone in bootloader and see what happens.
You don't have anything like WM5storage installed on the device, do you?
Better to reflash the phone (by storage card) before format your PC.
It's bedtime for me, good luck. Try the G.W.E.N.I. thread and wiki and see if anyone has your problem before. I think there has been.
JFX said:
Oh yes, I did, tried that, and there was my previous one there and I deleted it. Now there are no devices in the list.
Click to expand...
Click to collapse
Silly question but did u try to reboot your PC?
EDIT: try to read this threads, maybe there is a solution for u:
http://www.google.com/cse?cx=000825...esync&sa=Search&cof=FORID:0&ie=utf-8&oe=utf-8
I have been using the X1_HardSPL_Utility program. My phone has always had a good connection with Windows Mobile Device Center (ie, whenever I plug it into the USB port, it automatically syncs). I follow the steps in the program, but when it launches the bootloader program on my x1, it just stays at the "Loading..." screen. Then I get an error from the hardspl program that says something about my phone isn't connected to WMDC. After I disconnected and rebooted my phone, now my phone can no longer be detected by WMDC when I plug it into the USB port. How can I fix this problem so that I can Hard-SPL my phone? or are there alternate methods, such as through the Micro SD card?
i've made the same wrong thing like you ... 5 days to find it out.
1. dont have a rom on your storagecard (well not in the root)
2. put the hardspl.exe on the desktop of your pc (also dont have a rom on the desktop)
3. start the hardspl.exe on the desktop with the usb pluged in.
and it will work and you will feel like me "like a dump noob".
SO YES - YOU HAVE TO START THE X1_HARDSPL.EXE FROM YOUR BLOODY PC, LAPTOP, ETC AND NOT FROM YOUR X1
Bennieficial said:
I have been using the X1_HardSPL_Utility program. My phone has always had a good connection with Windows Mobile Device Center (ie, whenever I plug it into the USB port, it automatically syncs). I follow the steps in the program, but when it launches the bootloader program on my x1, it just stays at the "Loading..." screen. Then I get an error from the hardspl program that says something about my phone isn't connected to WMDC. After I disconnected and rebooted my phone, now my phone can no longer be detected by WMDC when I plug it into the USB port. How can I fix this problem so that I can Hard-SPL my phone? or are there alternate methods, such as through the Micro SD card?
Click to expand...
Click to collapse
I had the exact same problem.
You need to:
Disable your internet connection(wifi/lan)
disable your virus detection and windows firewall (and any standalone fire wall you have)
Remove you MicroSD card
run hardspl (it should now complete the operation)
And flash to what ever rom you like (using the SD card method)
Re-enable your firewall/virus detection/internet connection (In that order)
thanks!! i got it working just fine now thanks to both of you guy's help!
ok one more problem. I am not able to get my X1 synced with WMDC anymore, just as it was doing before my failed attempts at Hard-SPLing my phone. How do I fix this?
ok do you have now the hardspl on the phone?
IF yes - it will sync.
1. dont connect the phone
2. delete the "Partnerschaft" in english perhaps the team in WMC (means delete the phone in MWC).
3. connect the phone it will say a "oh new phone" - give him the sync possibilities and it's done.
took a bit time the first time...................just checked it right.........hm got also problems.....yesterday it worked because he copied the changes ........but today!
hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work
try changing the usb port
i've tried but didn't work
try reboot sometimes computers start on the whole unknown usb device
and the only cure is reboot
is the only solution?
it's possible is an hardware issue?
Re-install WIN 7
If rebooting too doesn't work then i recommend re-installing Win 7, it hardly takes half an hr..
i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?
i'd uninstall wmdc even search and remove any traces of it in regedit
of cause if you reinstalled win7 from scratch that should happen automaticly
or I would try connecting it to another computer to verify that the device connector was not damaged
it's possible is an hardware issue?
because the pc recognise my diamond with bluetooth
news
my pc recognize my diamond with bluetooth but for the usb port nothing...
i've tried to install a new rom version but nothing...
how i can install an original bootloader from internal storage?
as I said try connecting it to another computer xp with activesync or later with wmdc
anything
you don't need to sync or anything just detect it if works you could even use a public library computer if they are not too locked down
thats how you detect if the connector in the phone have been damaged
about doing it from Internal storage I'd suggest you check the wiki
http://wiki.xda-developers.com/index.php?pagename=HTC_Diamond
maybe around the "Upgrading / cooking / flashing:" section
i think the usb connector on the phone is broken
the only solution is the assistance...but i have the hardSPL inside my phone!!!
Try it on another PC .
i've tried...but nothing
windows fault
This is actually a problem with windows.
I had the same issues but solved it by fiddling with the device manager. This is slightly more advanced than just plugging the phone in but it's not that hard.
Also you can check to see if this is really a problem with the phone. Try to connect the phone in disk mode (so it registers as a memory stick). If it shows up it means it really is windows having some issues detecting the device.
I have the same problem, but when the TD is in disk mode no problem at all
stronkyz said:
hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work
Click to expand...
Click to collapse
STEPS (on HTC TOUCH DIAMONF):
1. START
2. SETTINGS
3. CONNECTIONS (tab)
4. USB TO PC
5. UNCHECK "Enable advanced network functionality"
6. OK
Try now to connect your HTC with your PC (Win 7)
stronkyz said:
i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?
Click to expand...
Click to collapse
may be you could change diamond's rom
Well, I spent the last week or so having all sorts of creative fun with my new Captivate. Unfortunately, I was having the random shutdown issue, so I decided to remove SRE, SU, etc, using ODIN to restore my phone back to stock and get it exchanged for a new one.
I came home with my new phone today and proceeded to start the customization process all over. Before I did anything serious, I connected my new Captivate to my desktop, to both charge the battery and to sync with outlook using Kies.
With a full battery and my contacts loaded, I moved on the rooting and installing SRE. I then installed a bunch of apps, including ADW, ShopSavvy, and a bunch of games.
I then tried to get on the Market to download a few more apps. I forgot to 'emulate' T-Mobile to get around the AT&T censorship, so I fired up MarketAccess. I got an error message saying that MarketAccess couldn't get SU privs. That made no sense, since the phone was rooted, and SRE installed SuperUser. I downloaded the latest copy of Superuser and installed that. The SU problem was now fixed. (Turns out there was a glitch in the SRE I used. Designgears quickly fixed the zip file, but I was already using the glitchy one.)
Anyway, after loading a slew of apps/games, I plugged the phone back into the desktop to charge the battery some more. I got two error messages, one on the phone, and one on the desktop.
The phone complained that it was not on an 'idle' screen, since ADW was running. Since I had set ADW to be the default launcher, I used TitaniumBackup to temporarily uninstall ADW. (I couldn't figure out how to stop ADW and set TW back to the default.)
The desktop is more or a serious problem. I am now getting an info bubble saying that the USB DEVICE IS NOT RECOGNIZED.
The correct USB drivers are installed. I've used them to ODIN my previous phone back to stock. And they were working fine before I added SRE, ADW, etc.
I've uninstalled and reinstalled the drivers. Didn't help.
I tried USB Debugging, on and off. Didn't help.
I tried the age-old trick of unplugging the desktop and leaving it unplugged for 30 minutes. Didn't help.
So, here are my questions:
1) Does anyone know how to correct the DEVICE NOT RECOGNIZED error?
2) If not, is there anyway for me to restore the phone to stock without USB connectivity?
The phone still functions fine, just no USB. I was able to download the new SRE (with SuperUser fixed) using Dolphin browser. I then used My Files to rename and move the zip file to the root directory, and was able to install it fine. Is this same approach possible to restore to stock?
Thanks in advance...
Uninstall the usb drivers. Not sure what there called when kies installs it
fivebraids said:
Well, I spent the last week or so having all sorts of creative fun with my new Captivate. Unfortunately, I was having the random shutdown issue, so I decided to remove SRE, SU, etc, using ODIN to restore my phone back to stock and get it exchanged for a new one.
I came home with my new phone today and proceeded to start the customization process all over. Before I did anything serious, I connected my new Captivate to my desktop, to both charge the battery and to sync with outlook using Kies.
With a full battery and my contacts loaded, I moved on the rooting and installing SRE. I then installed a bunch of apps, including ADW, ShopSavvy, and a bunch of games.
I then tried to get on the Market to download a few more apps. I forgot to 'emulate' T-Mobile to get around the AT&T censorship, so I fired up MarketAccess. I got an error message saying that MarketAccess couldn't get SU privs. That made no sense, since the phone was rooted, and SRE installed SuperUser. I downloaded the latest copy of Superuser and installed that. The SU problem was now fixed. (Turns out there was a glitch in the SRE I used. Designgears quickly fixed the zip file, but I was already using the glitchy one.)
Anyway, after loading a slew of apps/games, I plugged the phone back into the desktop to charge the battery some more. I got two error messages, one on the phone, and one on the desktop.
The phone complained that it was not on an 'idle' screen, since ADW was running. Since I had set ADW to be the default launcher, I used TitaniumBackup to temporarily uninstall ADW. (I couldn't figure out how to stop ADW and set TW back to the default.)
The desktop is more or a serious problem. I am now getting an info bubble saying that the USB DEVICE IS NOT RECOGNIZED.
The correct USB drivers are installed. I've used them to ODIN my previous phone back to stock. And they were working fine before I added SRE, ADW, etc.
I've uninstalled and reinstalled the drivers. Didn't help.
I tried USB Debugging, on and off. Didn't help.
I tried the age-old trick of unplugging the desktop and leaving it unplugged for 30 minutes. Didn't help.
So, here are my questions:
1) Does anyone know how to correct the DEVICE NOT RECOGNIZED error?
2) If not, is there anyway for me to restore the phone to stock without USB connectivity?
The phone still functions fine, just no USB. I was able to download the new SRE (with SuperUser fixed) using Dolphin browser. I then used My Files to rename and move the zip file to the root directory, and was able to install it fine. Is this same approach possible to restore to stock?
Thanks in advance...
Click to expand...
Click to collapse
I had a similar problem and it turn out that Kies hosed up all my drivers...The only way I got it fix was by totally removing any trace of Kies and then uninstalled all my samsung drivers and usb drivers and then rebooted my pc. Then I reinstalled the samsung drivers and win 7 did the rest...
Well, I haven't uninstalled Kies yet. Although I have uninstalled and reinstalled the drivers from the ODIN thread. No difference.
I even uninstalled the ODIN referred drivers and tried the drivers directly from the Samsung site. Still no difference.
I'll go ahead and try uninstalling Kies and then the ODIN drivers, reinstall the ODIN drivers and see if that helps.
I've also ordered a new cable, since I've read a few threads on other forums where the problem was bad cables. I was going to go to AT&T and get a new cable, but they want $24.99. I just ordered a pair from Amazon at $3.99 each, with free shipping!!
Thanks...off to try ridding myself of Kies...
Well, deleting Kies (and associated drivers) didn't help!
After deleting Kies, I tried both the ODIN referenced drivers, as well as those from the Samsung site. Still not working!
I guess I'll wait on a new cable and see if that helps...
Okay, I think I'm in BIG TROUBLE here!!!
New cables arrived today, but they made no difference at all! Still getting the USB Device Not Recognized message. Doesn't matter if I plug the cable in while the phone is on and select any of the connection options (Kies, Mass Storage, etc.). It gives me the same message when I have Odin running and plug the phone in while holding the volume keys.
To further add to the problem, I tried installing the Odin referenced USB drivers on my wife's laptop which has never seen this phone or Kies. SAME PROBLEM!
I'm thinking there might actually be something wrong with the physical port on the phone. But this highlights my actual problem...
How can I return the phone (for the second time) when this phone has been rooted and is running SRE 1.2.1a ?!?!?
Apparently, there's no way for me to restore this thing to stock without USB.
Any ideas/suggestions?
Relax dude--I just got a captivate a few weeks ago, and have it working on tmobile.
For the drivers, when you plug your phone in, you're getting some errors. I know you uninstalled the drivers, but to double-check, open up device manager and see if there are any ! marks for the phone. Right-click and uninstall the entries. Also, you might try using a different USB port. I can only get my phone to connect using one of the 6 usb ports i've tried. Finally, and I don't know if these are the drivers for Odin, but I downloaded these drivers: SGH-i897_Captivate_USB_Drivers_5_02_0_2
When the phone connects, you might want to go to device manager, find the device(s), righ-click and and select 'update driver'. then, in the driver update window, pick 'manual' or 'let me specify location' and navigate to the unzipped SGH-i897_Captivate_USB_Drivers_5_02_0_2 file. Then, it should work.
Like I said, I have no idea if those are the drivers for odin...but I'm about to find out
I'd like to relax, but I think I'm dealing with a phone with a bad usb port...and since I've rooted, SRE'ed, etc., I won't be able to return it.
Anyway...
The driver you're using is the 'direct from Samsung' version, not the one for Odin.
Regardless, I've been through the exercise you propose...both with the Samsung and Odin drivers. When you attempt to manually install drivers, you need to point the installer to the ".inf" setup information file to use. The Samsung driver has three: SSADADB2.inf, SSADBUS.inf, and SSADMDM2.inf.
I get the following message when trying to use any of these three setup files:
The specified location does not contain information about your hardware.
Oh, and I've tried several different USB ports on the computer...both on my external hub and directly into the back of the machine.
Thanks for the suggestions, but still not working...
I'm really thinking I have a bad port on the phone...especially since trying the connection on my wife's laptop produces the exact same error.
Dam...
Still trying to find a way to restore the phone to stock without a USB connection...
i also have this "DEVICE NOT RECOGNIZED" on my sony x1.
Drivers
I was having trouble using the USB drivers from Samsung the one's you were using SGH-i897_Captivate_USB_Drivers_5_02_0_2. The computer didn't recognize the phone. If you havn't tryed these already give these a try. Well since I am new I can't post the url. Put these words together (forum.xda-developers com archive index.php t-730638)
superdog404 said:
I was having trouble using the USB drivers from Samsung the one's you were using SGH-i897_Captivate_USB_Drivers_5_02_0_2. The computer didn't recognize the phone. If you havn't tryed these already give these a try. Well since I am new I can't post the url. Put these words together (forum.xda-developers com archive index.php t-730638)
Click to expand...
Click to collapse
Not sure different USB drivers would help, but I went to the thread you show and tried to download the 32bit drivers. This is what I get:
{"error": "Invalid access attempt for this token"}
Oh well, thanks anyway.
I'm still thinking that the problem is hardware on the phone. I've tried four different cables, and three different computers. All show same problem of DEVICE NOT RECOGNIZED.
Still trying to figure out how to restore to stock without USB connection for ODIN so I can exchange for a new phone...
What are your USB settings on the device? Do you have debug mode enabled or maybe you've set the device to connect to kies right away which is producing errors on your PC. What versions of windows have you been trying to connect to? This sounds like a windows problem more than anything else.
No modifications, same error
I didn't make any modifications to my new AT&T Captivate, and I too am getting USB Device not recognized under any of the following conditions:
- drivers installed, no Kies
- drivers installed after Kies
- Kies installed after drivers
No response to any USB connection mode (Kies, mass storage, media player, PC INternet).
Only way to exchange files is to physically remove the SD card and plug it into my PC. Windows XP Professional.
By the way, which of the three drivers is the correct one: ssadadb2.inf, ssadbus.inf, or ssadmdm2.inf? Pardon my ignorance as to how this is supposed to work.
mukherji said:
I didn't make any modifications to my new AT&T Captivate, and I too am getting USB Device not recognized under any of the following conditions:
- drivers installed, no Kies
- drivers installed after Kies
- Kies installed after drivers
No response to any USB connection mode (Kies, mass storage, media player, PC INternet).
Only way to exchange files is to physically remove the SD card and plug it into my PC. Windows XP Professional.
By the way, which of the three drivers is the correct one: ssadadb2.inf, ssadbus.inf, or ssadmdm2.inf? Pardon my ignorance as to how this is supposed to work.
Click to expand...
Click to collapse
You should return your phone if it's new if you can't get your computer to recognize it when you have the correct settings and drivers.
Choose, mass storage. I use the drivers from ODIN, I also have to ones from Samsung's site but they are for Windows 7 64bit. Before you plug any Captivate into a PC for the first time you need to first change the settings to USB Mass storage or Kies will attemp to download drivers. Once you get your phone to mass storage windows should find the drivers. I am not sure, I am running Windows 7, I have an old desktop that runs XP, I could plug my phone in and check for you.
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Rhiannon224 said:
You should return your phone if it's new if you can't get your computer to recognize it when you have the correct settings and drivers.
Choose, mass storage. I use the drivers from ODIN, I also have to ones from Samsung's site but they are for Windows 7 64bit. Before you plug any Captivate into a PC for the first time you need to first change the settings to USB Mass storage or Kies will attemp to download drivers. Once you get your phone to mass storage windows should find the drivers. I am not sure, I am running Windows 7, I have an old desktop that runs XP, I could plug my phone in and check for you.
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Click to expand...
Click to collapse
The 2 folders I found that have the drivers are /program files/android/, .... and /program files/samsung. Delete these subfolders that have drivers in them.
Download this : http://www.megaupload.com/?d=N4GC49JL and unzip. In the folders inside (i386 and amd) there are uninstallers. Run whichever version is appropriate for you. If you have no drivers or it doesn't say to reboot, the main folder has a setup program. Run that to install the proper drivers. When you plug in to usb, it will now find these drivers.
Also, for me, ONLY the REAR usb ports work properly with this. Top, front, and ext hub ALL give issues.....
JayPhill89 said:
What are your USB settings on the device? Do you have debug mode enabled or maybe you've set the device to connect to kies right away which is producing errors on your PC. What versions of windows have you been trying to connect to? This sounds like a windows problem more than anything else.
Click to expand...
Click to collapse
USB is set to Ask on connection
Debug off or on makes no difference
All tests have been done on XP machines (3 different ones)
I'm all but positive this is hardware...
Thanks for trying to help!
Rhiannon224 said:
<snip>
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Click to expand...
Click to collapse
I haven't tried ADB, but I'm not understanding how ADB would be able to connect when the connection to the computer is failing at the driver level. I guess I can give it a try tomorrow.
Thanks for trying to help!
What would REALLY help me is for someone to post a backup taken of a completely stock (ODIN'ed) phone using ROM manager. I'm thinking I could load that on the phone and then be able to return it for a new phone!
Any volunteers...please?
techmik67 said:
The 2 folders I found that have the drivers are /program files/android/, .... and /program files/samsung. Delete these subfolders that have drivers in them.
Download this : http://www.megaupload.com/?d=N4GC49JL and unzip. In the folders inside (i386 and amd) there are uninstallers. Run whichever version is appropriate for you. If you have no drivers or it doesn't say to reboot, the main folder has a setup program. Run that to install the proper drivers. When you plug in to usb, it will now find these drivers.
Also, for me, ONLY the REAR usb ports work properly with this. Top, front, and ext hub ALL give issues.....
Click to expand...
Click to collapse
Big thanks!
Just got my first Android device a couple hours ago (went from ATT Bold to Captivate), and could not get the phone to mount to my PC.... followed your instructions here and BAM! Perfect-o! I have now rooted....
OK, not sure where to go next... was thinking about just getting a new ROM flashed since I am totally stock at this point.... the fun begins!!!
jaxf250 said:
Big thanks!
Just got my first Android device a couple hours ago (went from ATT Bold to Captivate), and could not get the phone to mount to my PC.... followed your instructions here and BAM! Perfect-o! I have now rooted....
OK, not sure where to go next... was thinking about just getting a new ROM flashed since I am totally stock at this point.... the fun begins!!!
Click to expand...
Click to collapse
Great!! Glad it all worked for you. My next advice is, before adding anything READ A LOT!!! =) Decide what you want from the descriptions and issues you will see in the threads....
Happy modding!!
I didn't see, I just skimmed through bit did you try to put the phone in download mode and see if windows sees that (different drivers come in to play in download mode and none of the touch wiz stuff is running)? it would test the idea of a bad port.
then you can still always install linux and use adw from there, linux and macs don't need drivers. if that doesn't work, put insurance on the phone if you haven't already then drop it in the sink and get another one.
also I think although I don't know but I think adw may have something to do with it. and incorrectly uninstalling it. first put the phone in download mode then you can work from there on ways to fix that.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Ok, I've given up trying to get this to work. I'm 100% convinced this is a hardware problem with the phone!
I had another thread going, looking for a way to restore this phone (remove SRE, SU, etc.) without usb/ODIN so I could return it to AT&T. I've figured out how to restore it to stock and will be heading to AT&T in the morning.
Thanks to everyone for their patience and assistance!
For the past week I've been trying solution after solution found from the net to try and get my HTC One to connect to my computer and show up as a portable device. I'm running Windows 7 x64 SP1 with all updates possible, latest drivers and chipset drivers and even installed optional drivers to try and fix the problem. I've tried USB Debugging and nothing happens, tried uninstalling all drivers from USB device manager and reinstalling which also didn't work, tried installing MTP drivers seperatly, nothing happens, tried windows update's htc drivers, they fail to install every time.
My problem in short is, I cannot get my device to connect to the computer so I can use the storage space to add/remove/edit files on my phone.
I've recently tried a program called "DoubleTwist" which actually got the HTC Sync Manager to recognise my phone, but even that shows no storage available.
My details:
Windows 7 SP1 x64 PC,
HTC One in metallic blue 32GB,
HTC MTP Device Drivers Failed
MTP USB Device Drivers Failed x3
Developer unlocked,
USB Debugging On/Off
I can edit in any additional details required.
TrundleButt
Umh, connect the phone at the pc, go to Device Manager (windows logo + x -> device manager), and unistall all the voice about the one.
After go to the control panel, and unistall the htc driver from here.
Now, install HTC sync.
For me and other friend worked.
I've tried uninstalling the failed drivers but they still fail every time i plug the device in, It's not really a problem with htc sync manager as I've pretty much given up on that already. My problem is that I can't get my computer to recognize my device, only as a cd drive which is for the installation of htc sync manager and and relevant drivers.
I've tried your solution 5 times before and it doesn't fix the issue as it's the drivers failing to install and the fact it won't accept drivers for my usb device for MTP or pretty much anything related to my device.
Anyone know of away to remove the bad drivers and install fresh working ones without crippling the use of my mouse and keyboard? because windows suggests I remove the usb host controller drivers which kills the use of all usb ports on my computer, meaning i have to replug them in turn re-installing the usb host controller drivers at the same time.
still got the problem of not being able to connect my device and have it recognized, by the computer as mass storage, removable storage, or MTP. that is the real problem I'm trying to fix, after that I may consider trying to get htc sync manager to work.
Any help at all would be nice... Anyone?
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
TrundleButt said:
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
Click to expand...
Click to collapse
Got the exact same problem, work PC won't recognise the device. Haven't tried home just yet as this is the first it has occurred. Software update a couple days ago.
Called HTC - no dice, they keep saying install HTC Sync and the drivers.
Anyone else come across this issue/have a solution?
I posted in a different thread, but let me sum up again.
I had a couple of people reporting this issue on Win7 - phone connected to USB, came up as android device with exclamation mark in Device Manager. It really made me think what could have happened, because it was working a week before. I tried different cable, different drivers and realized it was something wrong, when even my phone was not recognized on my friend's PC, yet both of the phones (mine & his) were recognized on my notebook with all the cables and config.
It turned out, that he installed malware stuff and the culprit was iLivid and his friends. It blocked the usb connection somehow. After running Malwarebytes in safe mode, which removed a tons of sh*t, everything worked again.