diamond & windows 7 - Touch Diamond, MDA Compact IV General

hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work

try changing the usb port

i've tried but didn't work

try reboot sometimes computers start on the whole unknown usb device
and the only cure is reboot

is the only solution?
it's possible is an hardware issue?

Re-install WIN 7
If rebooting too doesn't work then i recommend re-installing Win 7, it hardly takes half an hr..

i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?

i'd uninstall wmdc even search and remove any traces of it in regedit
of cause if you reinstalled win7 from scratch that should happen automaticly
or I would try connecting it to another computer to verify that the device connector was not damaged

it's possible is an hardware issue?
because the pc recognise my diamond with bluetooth

news
my pc recognize my diamond with bluetooth but for the usb port nothing...
i've tried to install a new rom version but nothing...
how i can install an original bootloader from internal storage?

as I said try connecting it to another computer xp with activesync or later with wmdc
anything
you don't need to sync or anything just detect it if works you could even use a public library computer if they are not too locked down
thats how you detect if the connector in the phone have been damaged
about doing it from Internal storage I'd suggest you check the wiki
http://wiki.xda-developers.com/index.php?pagename=HTC_Diamond
maybe around the "Upgrading / cooking / flashing:" section

i think the usb connector on the phone is broken
the only solution is the assistance...but i have the hardSPL inside my phone!!!

Try it on another PC .

i've tried...but nothing

windows fault
This is actually a problem with windows.
I had the same issues but solved it by fiddling with the device manager. This is slightly more advanced than just plugging the phone in but it's not that hard.
Also you can check to see if this is really a problem with the phone. Try to connect the phone in disk mode (so it registers as a memory stick). If it shows up it means it really is windows having some issues detecting the device.

I have the same problem, but when the TD is in disk mode no problem at all

stronkyz said:
hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work
Click to expand...
Click to collapse
STEPS (on HTC TOUCH DIAMONF):
1. START
2. SETTINGS
3. CONNECTIONS (tab)
4. USB TO PC
5. UNCHECK "Enable advanced network functionality"
6. OK
Try now to connect your HTC with your PC (Win 7)

stronkyz said:
i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?
Click to expand...
Click to collapse
may be you could change diamond's rom

Related

Problem with Tilt, thanks for viewing

I fixed the previous issue now I'm stuck on connecting to my PC via USB with activesync.. I had it working fine, now all of the sudden after a hard reset it won't connect, I searched for other similar issues but didn't get anything on here. It just will not connect, I've tried the uncheck advanced thing in settings on my phone, another hard reset, deleting/reinstalling activesync, I can't get it to sync, it will only charge when connected. Thanks for looking
I better start reading entire posts
You need to provide better info. What operating system is on your computer?
Does your computer/OS give a sound to aknowledge the new hardware/device connected? Like when you plug in a USB key?
Check windows device manager and remove any USB devices that may be your Kaiser and restart the system (without the Kaiser connected).
Have you tried deleting devices from activesync? If it is stuck on a different device, it won't sync another and a hard reset probably makes it look like a new/different device.
Fast replies, thanks! No sound when connecting, no green icon, it stays grey of course, I'm on XP 32bit, using activesync 4.5 and using WMWiFirouter to connect at the moment to surf. Usually I tether using it as a usb modem which won't work of course right now. I just deleted the device, still no go... Oh and i deleted everything under my USB submenu in hardware manager/device manager, and I just get the same popup still, "USB device not Recognized, One of the usb devices attached to this computer as malfnctioned, and windows... etc etc"
"USB device not recognised" comes from the PC? Does that mean the PC sees the USB device but doesn't know what to do with it?
Disable WMWiFiRouter on the phone and see if that affects anything. If it has anything installed on the PC try uninstalling that.
On Activesync, did you go to File, Delete Mobile Device? Try that, make a new connection.
Nope, nothing is installed on my pc from WMwifirouter, and I tried the phone without the router app also, no go.. My last resort is a format on my pc. I think I need to find and delete the registry or some driver files or point that one Unknown USB device in device manager to the correct driver for my phone.. But I don't know how. Or if that's what will fix it.
You didn't answer:
On Activesync, did you go to File, Delete Mobile Device? Try that, make a new connection.
JFX said:
Nope, nothing is installed on my pc from WMwifirouter, and I tried the phone without the router app also, no go.. My last resort is a format on my pc. I think I need to find and delete the registry or some driver files or point that one Unknown USB device in device manager to the correct driver for my phone.. But I don't know how. Or if that's what will fix it.
Click to expand...
Click to collapse
If you want to do that, you could try to uninstall the previously installed device driver by going to Control Panel -> System -> Hardware tab -> Device Manager -> Universal Serial Bus Controller...go from there
Oh yes, I did, tried that, and there was my previous one there and I deleted it. Now there are no devices in the list.
Check AS connection settings if USB is enabled. If it is, disable it, put the phone in bootloader and see what happens.
You don't have anything like WM5storage installed on the device, do you?
Better to reflash the phone (by storage card) before format your PC.
It's bedtime for me, good luck. Try the G.W.E.N.I. thread and wiki and see if anyone has your problem before. I think there has been.
JFX said:
Oh yes, I did, tried that, and there was my previous one there and I deleted it. Now there are no devices in the list.
Click to expand...
Click to collapse
Silly question but did u try to reboot your PC?
EDIT: try to read this threads, maybe there is a solution for u:
http://www.google.com/cse?cx=000825...esync&sa=Search&cof=FORID:0&ie=utf-8&oe=utf-8

Problem trying to Hard-SPL my phone

I have been using the X1_HardSPL_Utility program. My phone has always had a good connection with Windows Mobile Device Center (ie, whenever I plug it into the USB port, it automatically syncs). I follow the steps in the program, but when it launches the bootloader program on my x1, it just stays at the "Loading..." screen. Then I get an error from the hardspl program that says something about my phone isn't connected to WMDC. After I disconnected and rebooted my phone, now my phone can no longer be detected by WMDC when I plug it into the USB port. How can I fix this problem so that I can Hard-SPL my phone? or are there alternate methods, such as through the Micro SD card?
i've made the same wrong thing like you ... 5 days to find it out.
1. dont have a rom on your storagecard (well not in the root)
2. put the hardspl.exe on the desktop of your pc (also dont have a rom on the desktop)
3. start the hardspl.exe on the desktop with the usb pluged in.
and it will work and you will feel like me "like a dump noob".
SO YES - YOU HAVE TO START THE X1_HARDSPL.EXE FROM YOUR BLOODY PC, LAPTOP, ETC AND NOT FROM YOUR X1
Bennieficial said:
I have been using the X1_HardSPL_Utility program. My phone has always had a good connection with Windows Mobile Device Center (ie, whenever I plug it into the USB port, it automatically syncs). I follow the steps in the program, but when it launches the bootloader program on my x1, it just stays at the "Loading..." screen. Then I get an error from the hardspl program that says something about my phone isn't connected to WMDC. After I disconnected and rebooted my phone, now my phone can no longer be detected by WMDC when I plug it into the USB port. How can I fix this problem so that I can Hard-SPL my phone? or are there alternate methods, such as through the Micro SD card?
Click to expand...
Click to collapse
I had the exact same problem.
You need to:
Disable your internet connection(wifi/lan)
disable your virus detection and windows firewall (and any standalone fire wall you have)
Remove you MicroSD card
run hardspl (it should now complete the operation)
And flash to what ever rom you like (using the SD card method)
Re-enable your firewall/virus detection/internet connection (In that order)
thanks!! i got it working just fine now thanks to both of you guy's help!
ok one more problem. I am not able to get my X1 synced with WMDC anymore, just as it was doing before my failed attempts at Hard-SPLing my phone. How do I fix this?
ok do you have now the hardspl on the phone?
IF yes - it will sync.
1. dont connect the phone
2. delete the "Partnerschaft" in english perhaps the team in WMC (means delete the phone in MWC).
3. connect the phone it will say a "oh new phone" - give him the sync possibilities and it's done.
took a bit time the first time...................just checked it right.........hm got also problems.....yesterday it worked because he copied the changes ........but today!

[Q] Captivate USB problems

Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????
Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
install kies
I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.
Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)
I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?
Is usb debugging turned off?
o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn
mrhaley30705 said:
Is usb debugging turned off?
Click to expand...
Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.
Go to settings/about phone. Look at the very bottom to see what rom you are running.
mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
Click to expand...
Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.

Device Won't Connect to PC

For the past week I've been trying solution after solution found from the net to try and get my HTC One to connect to my computer and show up as a portable device. I'm running Windows 7 x64 SP1 with all updates possible, latest drivers and chipset drivers and even installed optional drivers to try and fix the problem. I've tried USB Debugging and nothing happens, tried uninstalling all drivers from USB device manager and reinstalling which also didn't work, tried installing MTP drivers seperatly, nothing happens, tried windows update's htc drivers, they fail to install every time.
My problem in short is, I cannot get my device to connect to the computer so I can use the storage space to add/remove/edit files on my phone.
I've recently tried a program called "DoubleTwist" which actually got the HTC Sync Manager to recognise my phone, but even that shows no storage available.
My details:
Windows 7 SP1 x64 PC,
HTC One in metallic blue 32GB,
HTC MTP Device Drivers Failed
MTP USB Device Drivers Failed x3
Developer unlocked,
USB Debugging On/Off
I can edit in any additional details required.
TrundleButt
Umh, connect the phone at the pc, go to Device Manager (windows logo + x -> device manager), and unistall all the voice about the one.
After go to the control panel, and unistall the htc driver from here.
Now, install HTC sync.
For me and other friend worked.
I've tried uninstalling the failed drivers but they still fail every time i plug the device in, It's not really a problem with htc sync manager as I've pretty much given up on that already. My problem is that I can't get my computer to recognize my device, only as a cd drive which is for the installation of htc sync manager and and relevant drivers.
I've tried your solution 5 times before and it doesn't fix the issue as it's the drivers failing to install and the fact it won't accept drivers for my usb device for MTP or pretty much anything related to my device.
Anyone know of away to remove the bad drivers and install fresh working ones without crippling the use of my mouse and keyboard? because windows suggests I remove the usb host controller drivers which kills the use of all usb ports on my computer, meaning i have to replug them in turn re-installing the usb host controller drivers at the same time.
still got the problem of not being able to connect my device and have it recognized, by the computer as mass storage, removable storage, or MTP. that is the real problem I'm trying to fix, after that I may consider trying to get htc sync manager to work.
Any help at all would be nice... Anyone?
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
TrundleButt said:
I guess my problem is unfix-able then, just to make it clear, i don't give a stuff about the sync manager, i just want to be able to have my computer recognize my phone so i can access it through my computer...
Click to expand...
Click to collapse
Got the exact same problem, work PC won't recognise the device. Haven't tried home just yet as this is the first it has occurred. Software update a couple days ago.
Called HTC - no dice, they keep saying install HTC Sync and the drivers.
Anyone else come across this issue/have a solution?
I posted in a different thread, but let me sum up again.
I had a couple of people reporting this issue on Win7 - phone connected to USB, came up as android device with exclamation mark in Device Manager. It really made me think what could have happened, because it was working a week before. I tried different cable, different drivers and realized it was something wrong, when even my phone was not recognized on my friend's PC, yet both of the phones (mine & his) were recognized on my notebook with all the cables and config.
It turned out, that he installed malware stuff and the culprit was iLivid and his friends. It blocked the usb connection somehow. After running Malwarebytes in safe mode, which removed a tons of sh*t, everything worked again.

[SOLVED] Windows 7 can't recognize Samsung Galaxy S Advance GT-I9070

Hi everybody,
I have a 64-bit PC with Windows 7 Ultimate Service Pack 1 and a Samsung Galaxy S Advance GT-I9070 with Android 4.1.2.
I can't install a driver in order to make Windows recognize correctly the phone when I connect it via USB cable.
I've installed and uninstalled Samsung Kies many times with no results. I've also tried some Samsung driver from Windows Update with no success...
When I connect the phone, it is recognized as a MTP Device and the driver installation starts, but always ends with an error, as shown in the attached screen-shot image.
What can I do?
Thank you very very much.
Note: in another PC with WinXP I have no problems.
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
explanation
King ov Hell said:
Firstly make sure phone can run MTP (make sure if you delete MTP releated stuff in system you won't able connect it. Re-flash with Odin) Now if you don't have problem with phone then uninstall drivers & KIES from Windows. Don't just do a uninstall clear temp files, dll files, registry entries (you can use CCleaner) then install THIS DRIVERS.
Click to expand...
Click to collapse
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
ZioAlfredo said:
Hello, thank you for your answer.
How can I make sure my phone can run MTP?
For the complete uninstall, is it enough to run CCleaner, uninstall Kies and then perform the Registry Cleaner in CCleaner?
Thank you
Click to expand...
Click to collapse
Did you root phone ? or installed a ROM or you just using it stock ?
I noticed something too; if you any have PIN or Password you have to unlock phone otherwise MTP not works. Unlock it and try too.
CCleaner will *probably* be enough but if you want to make sure go to regedit.exe and go to;
Code:
HKEY_CURRENT_USER/Software/
Then delete KIES & USB Driver stuff (don't delete system USB configs & drivers just Samsung's softwares )
EDIT: In start menu click to RUN (or whatever I don't now it's name in English, you're entering a text) Then write
Code:
%AppData%
Then delete KIES & Samsung folders and files.
I've just Updated the phone firmware from Android 2.3.6 to 4.1.2 with Samsung Kies on my WinXP PC.
I've deleted all Samsung Kies registry entries.
Now I'm going to install the driver you suggested...
Let me see results...
King ov Hell said:
Let me see results...
Click to expand...
Click to collapse
Failure... The same as always
ZioAlfredo said:
Failure... The same as always
Click to expand...
Click to collapse
...
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
ZioAlfredo said:
I've also installed Windows MTP Porting Kit, but it still fails...
Any idea?..
I think it is the configuration of this PC, because in another brand new PC with Windows 7 I've installed Kies and it all went right.
Click to expand...
Click to collapse
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
anantttt said:
This may be a bit silly but is important to ask.
Was your PC connected connected to the internet while installing the drivers??
Did you unplug your phone while the drivers were being installed??
Click to expand...
Click to collapse
Yes to all.
shut_down said:
Have you tried to reboot phone? I lost mtp after charging phone over wall charger. Everytime I need to reboot after charging to get it connected to pc.
Sent from my GT-I9070 using Tapatalk
Click to expand...
Click to collapse
I've just tried to reboot the phone before connecting it to the PC, but I get the same error (see attachments).
Last year I managed to connect the phone to this PC, but, in any case the connection got interrupted after a while (see this thread).
I don't know what to do...
I had the same problem when i formatted my PC 2 days ago. I did some trial and error and it worked.
1. Dont use any USB Hub if you are using.
2. Remove the Pattern lock or any password security etc. Go to lock screen and select 'None'. (I dont know why but windows doesn't recognise if the device is locked)
3. Have Kies installed. Even new version worked for me. I used 2.5.13043_14
4.Connect your device with the USB cable (Should have MTP option selected which is by default)
5. Windows automatically recognises now and installs the necessary files.
P.S:- Remove the security pattern, etc. It really works.
If worked then pls reply.
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
ZioAlfredo said:
Hello,
I've disable any screen lock on my phone and I've connected the USB cable to another USB port (a 3.0 USB port) and Windows magically recognized correctly the device! (no Kies installed, only drivers)
Anyway, after some minutes of usage (cut-paste of files). Windows stopped recognizing the device...
If I disconnect the phone and then connect it back, Windows still recognizes it, but I have few minutes until the device stops being recognized and no file on it can be read...
See attached pictures
Click to expand...
Click to collapse
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
shut_down said:
Did you download newest version of drivers? I see in your screenshot it says 2012, on mine it is 2014.
Did you set Windows to gather drivers automaticaly from the internet?
Click to expand...
Click to collapse
This is how my PC recognizes my phone. The driver seems to be old, but I've configured Windows for downloading drivers automatically and that is all it can do.
Today, th PC did not recognized the phone at once. Then I unmounted and mounted back the MicroSD card and the PC recognized it.
But, after few seconds of folder browsing, the PC lost the connection. I'm thinking that the problem is the SD card.
Solved!
Solved!
It was the USB cable.
I replaced it with an original one and now it works.
Thank you everybody for your effort!

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