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Hiya got a Touch Diamond yesterday, first smartphone and very pleased with it. Only issue is getting Windows Mobile Device Centre working on Vista, using a 64 bit version, it comes up with found new hardware after I've plugged it in and loads Windows Mobile Remote Adapter driver for it, then nothing. If I open WMDC it says not connected. Set it up for active sync, all the right boxes are ticked and running 64 bit version of WMDC. One thing I did notice was when I tried this on a laptop at work running 32 bit Vista was after it installed the Windows Mobile Remote Adapter driver, it then installed the HTC Touch Diamond driver, which my PC doesn't.
My suspicions are that there isn't a 64 bit driver available for the phone, anyone else had the same problem or managed to sort it?
runebinder said:
Hiya got a Touch Diamond yesterday, first smartphone and very pleased with it. Only issue is getting Windows Mobile Device Centre working on Vista, using a 64 bit version, it comes up with found new hardware after I've plugged it in and loads Windows Mobile Remote Adapter driver for it, then nothing. If I open WMDC it says not connected. Set it up for active sync, all the right boxes are ticked and running 64 bit version of WMDC. One thing I did notice was when I tried this on a laptop at work running 32 bit Vista was after it installed the Windows Mobile Remote Adapter driver, it then installed the HTC Touch Diamond driver, which my PC doesn't.
My suspicions are that there isn't a 64 bit driver available for the phone, anyone else had the same problem or managed to sort it?
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Click to collapse
HI i have vista x64 SP1 and no problems with my diamond...
here a screenshot about diamond drivers on my pc
http://img402.imageshack.us/my.php?image=driversdiamondph8.jpg
if you have any problems i will post you my drivers
With Vista 64bits sp1 I've only a bug with icon : I cannot have diamond's icon, just generic, but no problem with activesync !!!
Weird, my OS must be playing up then, have installed WMDC from 2 different sources now, strange. If you could send me those drivers SMASH1902 it would be much appreciated
I'm also using Vista 64 bits Ultimate with SP1 and no problems so far. It even shows a beatiful pic of the Diamond
runebinder said:
Weird, my OS must be playing up then, have installed WMDC from 2 different sources now, strange. If you could send me those drivers SMASH1902 it would be much appreciated
Click to expand...
Click to collapse
http://rapidshare.com/files/133654084/Diamond_drivers.rar.html
tell me if you have any problems
Same version as me, Ultimate SP1, like I said had it working on the 32 bit laptop at work, icon and all in Computer (does look very nice), cannot for the life of me work out what's causing the problem
Also having no problems, on Vista SP1 x64.
Cheers SMASH1902, unfortunately no change, added thm to system 32, had 2 of the 3 already, plugged the TD back in and choose active sync and nothing, starting to do my head in.
Here's a link to a screen shot of my Device Manager atm if it helps http://img.photobucket.com/albums/v201/runebinder/dev.jpg
runebinder said:
Cheers SMASH1902, unfortunately no change, added thm to system 32, had 2 of the 3 already, plugged the TD back in and choose active sync and nothing, starting to do my head in.
Here's a link to a screen shot of my Device Manager atm if it helps http://img.photobucket.com/albums/v201/runebinder/dev.jpg
Click to expand...
Click to collapse
uhm...have you just tried to change usb port?
Yup tried 3 different one's, still not connecting
I'm on Vista 64 ultimate SP1, and my problem is that my diamond can connect to my computer (WMDC show the device picture), but it tell me that there's a probleme with connection (unplug, replug, blah blah...).
So I can acces my device, but can't synchronize with outlook.
If I uninstall the device under device manager, it seems that Vista can't find or install Generic RNDIS driver... I can see the icon in the taskbar turning and turning, but never stops...
Just a thought, don't know if this has any bearing on anything, but as it installs as a network adapter does it have an APIPA IP address (starts 169.254), on the machine's that are synced properly?
Works here on vista64
How about making a new activesync profile on the vista64 pc? Should work. Connect, then create activesync profile.
How do you do that?
vista x64 sp1 & new Diamond 30/07. phone wouldn't connect a couple of times but seems to be behaving now.
Here's my devices complete with a missing driver XD
http://i509.photobucket.com/albums/s336/cowhopper/myputer.jpg
Found out the culprit in the end, using AVG IS and found that if the AVG firewall was active when I first connected the diamond (found this out via a couple of reinstalls), then the system would not detect it after installing the mobile adapter. If I then turned off the firewall it wouldn't look for new hardware and nothing was listed in Device manager. Tried connecting the diamond up before installing AVG and synced first time, however whenever the AVG firewall is on it will lose sync, can get it to resync now though if I turn it off and use the windows firewall.
Have tried what is suggested on the support FAQs on their site but now the firewall won't turn back on!
Managed to get AVG firewall restarted and now it's syncing fine. In case anybody needs the fix;
* Open AVG.
* Open menu Tools -> Firewall settings.
* Expand the profile you are using from the Profiles section.
* Select the Applications item.
* In the Applications double click on the Various System Services application.
* Click the Add button in the section Application detail rules.
* Click Move up button until the new detail (e.g. '13') is in the first place of the list.
* In the section Defined services please tick the ActiveSync service.
* Select Allow for all under the Detail action option.
* Confirm the new configuration by clicking the OK button.
LIFESAVER!! Thanks very much!!
I realize since I have a RC of Win 7, there may not be drivers for my Fuze. But just wanted to ask in case anyone here has gotten it to work. My Q9h synced fine under WMDC + Win 7.
What I did so far:
I deleted partnership with Q under WMDC.
Rebooted PC.
Under USB to PC, AS is selected and Enable adv network functionality is un-checked.
Plugged in Fuze.
No drivers installed; No prompt to install driver.
Phone is charging via USB
Neither WMDC nor W7 sees phone.
So I'm guessing it's a driver problem. Anyone know if there are drivers for HTC devices for Win 7? Or is there some other setting in the phone other than USB to PC I need to change?
Update:
I can sync via Bluetooth with no problems.
well..
Can you post more details? What build number, 32 or 64 bit. Mine worked just fine, and I had a Diamond I was using before hand.
Ive had a similar thing happen in Vista. I think WMDC is just garbage. The only way I fixed it was a system rollback to when it had once worked. Sounds like you never got it to work in the first place though.
masterdude656 said:
Can you post more details? What build number, 32 or 64 bit. Mine worked just fine, and I had a Diamond I was using before hand.
Click to expand...
Click to collapse
Sure...
Fuze ROM ver 1.95.502.5 WWE.
Win 7 Build 7100
It's a 32bit laptop
fooldog01 said:
Ive had a similar thing happen in Vista. I think WMDC is just garbage. The only way I fixed it was a system rollback to when it had once worked. Sounds like you never got it to work in the first place though.
Click to expand...
Click to collapse
What I don't get is why WMDC worked for my Q and not my Fuze.
Could it be the cable? Are there differences in USB cables? I am using a USB cable that can be detached from a wall charger.
Mine works. Did nothing out of the ordinary.
Last night I put on Office 2010 and it wouldn't sync, so I deleted the partnership, but when I connected the Fuze again it re-added. What I ended up doing was hitting Sync on the phone. You can see the sync happen in Windows Sync Center.
Will check back on you a little later
ninjaap said:
[*] No drivers installed; No prompt to install driver.
Click to expand...
Click to collapse
When you connect the phone, at some point it should install a driver. Maybe you could try reinstalling WMDC
burnblue said:
Mine works. Did nothing out of the ordinary.
Last night I put on Office 2010 and it wouldn't sync, so I deleted the partnership, but when I connected the Fuze again it re-added. What I ended up doing was hitting Sync on the phone. You can see the sync happen in Windows Sync Center.
Will check back on you a little later
Click to expand...
Click to collapse
I can't click on sync in phone because it is not click-able.
I was able to sync via Bluetooth...
Still no USB sync...
Solution: Boot the phone into the tri loader then run the .exe for installing the ROM, its installing for me right now
Windows 7 x64
Build: 7100
m0tyrider said:
Solution: Boot the phone into the tri loader then run the .exe for installing the ROM, its installing for me right now
Windows 7 x64
Build: 7100
Click to expand...
Click to collapse
How do I do that?
Problem solved.... it was the cable. I bought a new one that was specifically a data cable and it worked. Lesson learned, not all usb cables are the same....
Thanks for everyone's input
Anyone know how to sync with Windows 7???
I've tried to install Windows Mobile Device Center 6.1, but it don't recognize my phone.. And ActiveSync won't even be installed due to compability reasons. (Doh, it's Win7)
I really like Win7, so it would be great to sync the phone
Try another cable or something, the mobile center should work.
ChumleyEX said:
Try another cable or something, the mobile center should work.
Click to expand...
Click to collapse
But the mobile is charging =/ So i don't think something is wrong with the cable and it worked just fine in XP (ActiveSync). And when I connected the mobile first time, the PC recognized it and installed the drivers for the mobile and the ActiveSync started on the mobile. Should it start on the phone when mobile center is running on the PC?
So does that mean you didn't try anothe cable? Because if you had researched this sort of thing (aka searched) you would find that the cables do this quite often.
phjott said:
But the mobile is charging =/ So i don't think something is wrong with the cable and it worked just fine in XP (ActiveSync). And when I connected the mobile first time, the PC recognized it and installed the drivers for the mobile and the ActiveSync started on the mobile. Should it start on the phone when mobile center is running on the PC?
Click to expand...
Click to collapse
i don't know what is the issue for you as i have win7rc1 and i can sync fine using the mobile device center.
If you are using 64bit Windows 7 then you need to download the updated drivers for the HTC. I am not sure exactly where Microsoft has these located, but it automatically downloaded and installed the new USB drivers that it needed just the other day for me......
Works excellent. I was using the 32 Bit version of Windows 7 before this and even though its based under Vista couldn't get it to synch up.
I have Win7 64 bit...with internet already established through another source, when I plugged in my tilt, it found the driver and installed it and has worked flawlessly ever since.
Works fine for me too on Win7 x64.
First, try another cable. USB has 4 connections, only 2 are needed to make it charge, but for communication it needs all 4. Maybe try another USB port on your PC as well.
And as said before, make sure you have an internet connection so it can download the drivers.
WMDC is already built in with Win7, so don't install any other versions from Microsoft Download Center.
Works fine for Win7 x64.
but Win7 x86 "NO"
you can use virtual XP mode for 32bit version
Updates?
Hi. I had this same problem following a hard-reset of my phone. After a while of searching I found that an update (designed for Vista) is available on the microsoft website. Downloaded, installed and sync worked first time. Yey
It should work with Win 7 RC 32 bit - does for me!
mouradlayeb said:
Works fine for Win7 x64.
but Win7 x86 "NO"
Click to expand...
Click to collapse
Then you're doing something wrong (such as not having the TyTN II correctly connected to your desktop PC or not having internet access on it to download whats required perhaps). I plugged my TyTN II into my Win 7 RC (32 bit) PC and after a bit of hardware detection and some automatic downloading it works (allbeit still with slow file tranfers but at least the UI is better than Win XPs Activesync). Welcome to xda-dev by the way
I think that it matters wether or not it's Windows7 RC.. Right after it came out someone was using the beta and it wouldn't work for them.
ChumleyEX said:
I think that it matters wether or not it's Windows7 RC.. Right after it came out someone was using the beta and it wouldn't work for them.
Click to expand...
Click to collapse
I was wondering the same but as the RC version is still avail for free until 20 Aug, anyone with the Beta should be formatting and installing this instead. Grab it while you can
I am running RC 7100 and I have no problem syncing.
Only issue I have now is, when the phone is connected, it won't let me delete or replace any .xml files through file explorer. This was never an issue with XP and Active Sync.
i just found what the problem is. Open settings on phone, then connection tab, open usb to pc... and there uncheck (enable advanced network function)
With it checked it didnt work on mine win7
sipols said:
and there uncheck (enable advanced network function)
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Click to collapse
I had that problem when I first bought my TyTN II but it was because I was attempting to connect it to my ancient USB 1.1 ports on my Pentium III. As soon as I installed a modern (but cheap) NEC chipset USB 2.0 PCI adapter card, I found I could connect fine either with or without advanced network functionality enabled. This is a USB port hardware compatibility issue rather than a Win 7 issue and I suspect even if users have Win XP on the machine that behaves this way, they'd still get the exact same response.
your speaking about USB 1 when others is speaking about Win7. If you dont know win 7 is the newest MS OS. So, i belive, all who use win7 have USB2. So there is question why you mention usb1?
And i didnt sad whole story. I had used phone with win xp for long time with that check on, and with one cabler... now on win7 i tried 2 diferent cables with that check on. Didnt work. Took it off and it started to work. So its Win7 issue.
sipols said:
your speaking about USB 1 when others is speaking about Win7. If you dont know win 7 is the newest MS OS. So, i belive, all who use win7 have USB2.
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Click to collapse
Thanks for the explanation but my Pentium III is capable of running (or should that be walking) Win 7 RC and it has USB 1.1 ports (as well as a USB 2.0 card now). Given Win 7 RC was avail free of charge - don't know if it still is, I got mine in June, there'll be people who get it just to see what it looks like, even though the hardware isn't up to ideal spec.
I don't know what ports were being used in your case because as you mentioned, full details weren't supplied and we didn't have the whole story - we still don't know. Glad you've resolved the issue in your case but in a modern PC which can comfortably run Windows 7, I wouldn't typically expect this to be an issue. If the hardware is struggling to keep up or has USB ports of dubious quality/performance, then thats a different matter.
Sounds like win7 (my main OS now days) communicates with the USB ports in a different manner than XP or the other OS's. Good to know.
I have bought a sony vaio vgn-fw11m laptop, and there is windows vista home premium x32 installed. Iwanted to install vista ultimate x64 on it but couldnt find some of the drivers for it. does anyone know where i can find them. cause im realy tired of x32 system, it works very slow and it doesnt fully use the sytem of the laptop for example i have 4gb ram but the x32 OS
can operate only 3gb... any ideas where i can find x 64 drivers?
now that would very much depend on what the drivers where for
Mazahaka999 said:
I have bought a sony vaio vgn-fw11m laptop, and there is windows vista home premium x32 installed. Iwanted to install vista ultimate x64 on it but couldnt find some of the drivers for it. does anyone know where i can find them. cause im realy tired of x32 system, it works very slow and it doesnt fully use the sytem of the laptop for example i have 4gb ram but the x32 OS
can operate only 3gb... any ideas where i can find x 64 drivers?
Click to expand...
Click to collapse
I have the Sony VGN-CR240E, and I installed Windows 7 RC1 x64, since I wanted to see if I should buy that instead, and I can safely say that most things work flawlessly. The downloads page for your model should have all the drivers, and most other software like Webcam and specific control panel settings.
One thing to keep in mind is that some stuff takes more work to get working right, and sometimes it won't work at all. For example, even though I'm running the Windows recommended driver for my built Texas Instruments card reader, it still doesn't work, and I can't find any OEM x64 drivers. And there is a row of buttons such as Volume up/down/mute, webcam, and dim display, but Windows uses its own driver for that, so only volume controls completely work as intended.
So, rather than deleting one version of Vista and installing the other right away, I'd shrink the existing vista partition using Disk Mangement from the Management Console, then create a new partition on which to install Vista x64, then install on that, and make sure most stuff works. That way, you don't have to stick with the x64 version.a
Now, once you install x64, download all the drivers for your computer from the Sony support site for your compter, but only download it for hardware that isn't working fully, even though Windows recogizes it (such as the webcam and mic in my case). Then, use a tool like Universal Extractor or 7zip to extract the .exe files you downloaded into the same folder, and call that folder Drivers or something similar. Then, from Device Manager, you can install drivers for that piece of unrecognized or non-functional hardware by choosing a specific location on your computer to search, and include the folder you made earlier called Drivers, and if there is a 64 bit driver in the original installer that is compatible, it should install and work as normal, though sometimes using the original .exe file is the only way to install it correctly (as in the case of my webcam), and sometimes, it won't work at all, as in the case of my card reader. Hope that helps you.
Ive already tried visiting sony support6 and vaio support, there were only the originally installed drivers an utilities, and when i tried tried to install the card reader driver itworked, but the webcam and the WMP control panel werent working. also while installin one of the drivers the blue screen appeared. after some time imjust used the recovery to roll back to x32 home premium. any other ideas?
hey people,
I know I am writing about a known topic since I have been looking on the internet for hours, however I'm absolutely not finding the answer, it is so frustrating. Hope someone can help.
I connect my diamond touch (WM 6.1 pro, thanx to xda dev) to my freshly installed windows 7 utlimate on my iMac 27". It simply doesn't connect. I managed to install windows mobile device center, but it does not recognize my phone. I can connect mounting the phone as disk, but I want to sync. When I use active sync the computer sees it either as a generic RNDIS device (fast transfer checked on in pc-usb connection) or as unknown device (fast transfer checked off). For both it cannot find a proper driver when windows start looking for it! I have tried everything so far. Reinstalling WMDC, restarts, reboots, change usb ports. I don't know what to do anymore, please help me.
Best regards,
Barbet
Win7 mobile center, need install a driver.
drvupdate-x86.exe
you can search this file. I don't know why I can not put in the link.
Hmmm
Did that driver thing work? I didn't have any problems connecting from a PC. Are you using a VM or have you installed windows 7 on your mac? Try using a virtual machine.
Windows 7 by default do not recognise a lot of phone, you need mobile center to make it work, on microsoft.com -slash- windowsmobile -slash- en-us -slash- downloads -slash- microsoft -slash- device-center-download.mspx
thanx so much for your replies, however my problem is still not solved. I really don't want to use any viritual windows versions on my mac, it was a cramp to install it via bootcamp. I made sure all drivers were correct and all my hardware is working. Still problem is not solved. I have installed media pack, i have installed and reinstalled WMDC multiple times, i have installed any updates possible, i have tried different settings on my cell. Either i get: generic RNDIS driver not availible or i get generic serial driver not availible (serial doesn't even make sense, it is a usb connection). Anyways, i really really really want a solution.
btw, drvupdate-x86.exe is for 32 bit, i have 64 bit, i used drvupdate-amd64. It is properly installed.
Ow and i tried to deinstall WMDC update to reinstall it, but it was not possible to deinstall it!!! It deinstalls to 99% and then the process bar runs BACKWARDS. I didn't even know it was possible running these bars backwards. It certainly confirms why I prefer mac.
This will sound really dumb - but make sure you try it with the USB cable the phone came with. I was having problems for days until I tried a different USB cable... and there you go.
i will try again, but i remember trying similar things, also switching usb port, i tried didn't work
edit:
i did as you said and doesn't work
it does appear properly as disk if, but the moment you select 'active sync' it doesn't appear anymore,
i hear the sound that confirms the connection, and in the devicemanager i can see the device but with a warning that the driver is not installed
i have to edit first post, i am running wm 6.5, sorry, maybe this gives an anwer?
i think a solution can be in the WMDC driver update
i think i should uninstall it and reinstall it with my htc pluged in
however i can't uninstall it as i said before
i read that 'undocumented service' is necessary, however can find what it is
uninstalling via 'remove programs' doesn't work, neither normal or in safemode
someone help me further?