hey people,
I know I am writing about a known topic since I have been looking on the internet for hours, however I'm absolutely not finding the answer, it is so frustrating. Hope someone can help.
I connect my diamond touch (WM 6.1 pro, thanx to xda dev) to my freshly installed windows 7 utlimate on my iMac 27". It simply doesn't connect. I managed to install windows mobile device center, but it does not recognize my phone. I can connect mounting the phone as disk, but I want to sync. When I use active sync the computer sees it either as a generic RNDIS device (fast transfer checked on in pc-usb connection) or as unknown device (fast transfer checked off). For both it cannot find a proper driver when windows start looking for it! I have tried everything so far. Reinstalling WMDC, restarts, reboots, change usb ports. I don't know what to do anymore, please help me.
Best regards,
Barbet
Win7 mobile center, need install a driver.
drvupdate-x86.exe
you can search this file. I don't know why I can not put in the link.
Hmmm
Did that driver thing work? I didn't have any problems connecting from a PC. Are you using a VM or have you installed windows 7 on your mac? Try using a virtual machine.
Windows 7 by default do not recognise a lot of phone, you need mobile center to make it work, on microsoft.com -slash- windowsmobile -slash- en-us -slash- downloads -slash- microsoft -slash- device-center-download.mspx
thanx so much for your replies, however my problem is still not solved. I really don't want to use any viritual windows versions on my mac, it was a cramp to install it via bootcamp. I made sure all drivers were correct and all my hardware is working. Still problem is not solved. I have installed media pack, i have installed and reinstalled WMDC multiple times, i have installed any updates possible, i have tried different settings on my cell. Either i get: generic RNDIS driver not availible or i get generic serial driver not availible (serial doesn't even make sense, it is a usb connection). Anyways, i really really really want a solution.
btw, drvupdate-x86.exe is for 32 bit, i have 64 bit, i used drvupdate-amd64. It is properly installed.
Ow and i tried to deinstall WMDC update to reinstall it, but it was not possible to deinstall it!!! It deinstalls to 99% and then the process bar runs BACKWARDS. I didn't even know it was possible running these bars backwards. It certainly confirms why I prefer mac.
This will sound really dumb - but make sure you try it with the USB cable the phone came with. I was having problems for days until I tried a different USB cable... and there you go.
i will try again, but i remember trying similar things, also switching usb port, i tried didn't work
edit:
i did as you said and doesn't work
it does appear properly as disk if, but the moment you select 'active sync' it doesn't appear anymore,
i hear the sound that confirms the connection, and in the devicemanager i can see the device but with a warning that the driver is not installed
i have to edit first post, i am running wm 6.5, sorry, maybe this gives an anwer?
i think a solution can be in the WMDC driver update
i think i should uninstall it and reinstall it with my htc pluged in
however i can't uninstall it as i said before
i read that 'undocumented service' is necessary, however can find what it is
uninstalling via 'remove programs' doesn't work, neither normal or in safemode
someone help me further?
Related
Hiya got a Touch Diamond yesterday, first smartphone and very pleased with it. Only issue is getting Windows Mobile Device Centre working on Vista, using a 64 bit version, it comes up with found new hardware after I've plugged it in and loads Windows Mobile Remote Adapter driver for it, then nothing. If I open WMDC it says not connected. Set it up for active sync, all the right boxes are ticked and running 64 bit version of WMDC. One thing I did notice was when I tried this on a laptop at work running 32 bit Vista was after it installed the Windows Mobile Remote Adapter driver, it then installed the HTC Touch Diamond driver, which my PC doesn't.
My suspicions are that there isn't a 64 bit driver available for the phone, anyone else had the same problem or managed to sort it?
runebinder said:
Hiya got a Touch Diamond yesterday, first smartphone and very pleased with it. Only issue is getting Windows Mobile Device Centre working on Vista, using a 64 bit version, it comes up with found new hardware after I've plugged it in and loads Windows Mobile Remote Adapter driver for it, then nothing. If I open WMDC it says not connected. Set it up for active sync, all the right boxes are ticked and running 64 bit version of WMDC. One thing I did notice was when I tried this on a laptop at work running 32 bit Vista was after it installed the Windows Mobile Remote Adapter driver, it then installed the HTC Touch Diamond driver, which my PC doesn't.
My suspicions are that there isn't a 64 bit driver available for the phone, anyone else had the same problem or managed to sort it?
Click to expand...
Click to collapse
HI i have vista x64 SP1 and no problems with my diamond...
here a screenshot about diamond drivers on my pc
http://img402.imageshack.us/my.php?image=driversdiamondph8.jpg
if you have any problems i will post you my drivers
With Vista 64bits sp1 I've only a bug with icon : I cannot have diamond's icon, just generic, but no problem with activesync !!!
Weird, my OS must be playing up then, have installed WMDC from 2 different sources now, strange. If you could send me those drivers SMASH1902 it would be much appreciated
I'm also using Vista 64 bits Ultimate with SP1 and no problems so far. It even shows a beatiful pic of the Diamond
runebinder said:
Weird, my OS must be playing up then, have installed WMDC from 2 different sources now, strange. If you could send me those drivers SMASH1902 it would be much appreciated
Click to expand...
Click to collapse
http://rapidshare.com/files/133654084/Diamond_drivers.rar.html
tell me if you have any problems
Same version as me, Ultimate SP1, like I said had it working on the 32 bit laptop at work, icon and all in Computer (does look very nice), cannot for the life of me work out what's causing the problem
Also having no problems, on Vista SP1 x64.
Cheers SMASH1902, unfortunately no change, added thm to system 32, had 2 of the 3 already, plugged the TD back in and choose active sync and nothing, starting to do my head in.
Here's a link to a screen shot of my Device Manager atm if it helps http://img.photobucket.com/albums/v201/runebinder/dev.jpg
runebinder said:
Cheers SMASH1902, unfortunately no change, added thm to system 32, had 2 of the 3 already, plugged the TD back in and choose active sync and nothing, starting to do my head in.
Here's a link to a screen shot of my Device Manager atm if it helps http://img.photobucket.com/albums/v201/runebinder/dev.jpg
Click to expand...
Click to collapse
uhm...have you just tried to change usb port?
Yup tried 3 different one's, still not connecting
I'm on Vista 64 ultimate SP1, and my problem is that my diamond can connect to my computer (WMDC show the device picture), but it tell me that there's a probleme with connection (unplug, replug, blah blah...).
So I can acces my device, but can't synchronize with outlook.
If I uninstall the device under device manager, it seems that Vista can't find or install Generic RNDIS driver... I can see the icon in the taskbar turning and turning, but never stops...
Just a thought, don't know if this has any bearing on anything, but as it installs as a network adapter does it have an APIPA IP address (starts 169.254), on the machine's that are synced properly?
Works here on vista64
How about making a new activesync profile on the vista64 pc? Should work. Connect, then create activesync profile.
How do you do that?
vista x64 sp1 & new Diamond 30/07. phone wouldn't connect a couple of times but seems to be behaving now.
Here's my devices complete with a missing driver XD
http://i509.photobucket.com/albums/s336/cowhopper/myputer.jpg
Found out the culprit in the end, using AVG IS and found that if the AVG firewall was active when I first connected the diamond (found this out via a couple of reinstalls), then the system would not detect it after installing the mobile adapter. If I then turned off the firewall it wouldn't look for new hardware and nothing was listed in Device manager. Tried connecting the diamond up before installing AVG and synced first time, however whenever the AVG firewall is on it will lose sync, can get it to resync now though if I turn it off and use the windows firewall.
Have tried what is suggested on the support FAQs on their site but now the firewall won't turn back on!
Managed to get AVG firewall restarted and now it's syncing fine. In case anybody needs the fix;
* Open AVG.
* Open menu Tools -> Firewall settings.
* Expand the profile you are using from the Profiles section.
* Select the Applications item.
* In the Applications double click on the Various System Services application.
* Click the Add button in the section Application detail rules.
* Click Move up button until the new detail (e.g. '13') is in the first place of the list.
* In the section Defined services please tick the ActiveSync service.
* Select Allow for all under the Detail action option.
* Confirm the new configuration by clicking the OK button.
LIFESAVER!! Thanks very much!!
Hi all,
I'm somewhat stuck...
I installed the Win7 RC successfully on my Shift. Everything works fine - except for 3G-modem.
It works fine in SnapVue and can be controlled via ShiftControl on Win7. It even reports signal strength and operator name.
But I can't use it for datatranfer in Win7. I can't see any NDIS-network like being used by internetsharing.
I'm using an outofthebox Snapvue without any hacks.
I even tried all tricks mentioned in the forum like disabling all USB-connections in WDMC.
Is there any trick I missed to get the modem working in Win7 without liberating SnapVue?
I wonder if I should reinstall Win7.
By the way: I can't install Extension Kit USBLanDriver because there isn't any hardware for it. But I guess it's for an external cable LAN-card, or? Can't be the rootcause for my issue, or?
Cheers,
D
Hey, I'm not sure what's wrong with the 3g in win7 on your phone, but I do know that the drivers for the usblanextension (or whatever) will only be needed after you plug in your usb/lan dongle thingy that comes with the phone. It's the box with the three usb ports and an ethernet port. When you plug that in, windows 7 will install a generic usb hub driver. You'll have to go into your device manager and update the drivers by browsing to the directory where you placed the drivers.
After that, you'll have full use of the usb/lan extension.
Good hope!
Caid.
444
Hey guys I realy could do with some help here
When I connect my bran new x1 to my laptop (vista 32)
I get this message....
"One of the devices attached to this computer has malfunctioned and windows dose not recognize it for assistance in solving this problem click this message."
And then i get...
"This device has malfunctioned try reconnecting the device or replace it"
I sometimes had this problem on my last x1 but it worked after few reconnection's (my other usb devices allways work fine and so did my first 2 x1s). After trying over 40 times with different ports and different usb
Cables I assumed that it must be a problem with my laptop.
so I did a full destructive restore totally wiped everything off my laptop. Turned it back on and got a different message when I connected the phone.
"Windows mobile adapter has failed"
I typed this into google looking for a solution and found a few random forums that showed other people had had the same problem in Aug 14, 2008, March 17, 2008. a problem thats over a year old will have been fixed I thought. So ill have to wait for windows update to finnish.
After 16 hours of vista updating and resetting updating and resetting i plugged the x1 in and got this message
"usb devise not recognized. One of the devices attached to this computer has malfunctioned and windows dose not recognize it for assistance in solving this problem click this message."
And then i get...
"This device has malfunctioned try reconnecting the device or replace it"
iv updated all my drivers. iv tried Microsoft's fix it tool that scans your computer for errors and it came back with....
"No problems have been detected on your system."
Iv been on the tech guys website.
Iv tried different usb cables,
Istalling windows mobile device center makes no difference,
Iv even tried it on a different computer (running xp)
and still no joy! xp fails to find settings and asks for the cd that came with the device (I didnt get one with this phone (x1)so I used the one from the old phone(x1i) this didnt work and it also gave the option of searching for settings on the internet, this didnt work ither!
Surely theres something iv missed I cant have had 4 Sony Ericsson x1s and they've all been ****ed? each have had different problems. iv tried phoning Sony Ericsson support all they say is send it off for repair but how many times do I have to send these things off? its beyond a joke! I just want one that works!
Any help with my usb problem would be highly appreciated.
Is anybody els having the same problems?
AAAAAAHHHHHHHHHHH
It could be a problem with the software on my phone coz my insurence companie sent me this letter.....
dear re:j 47299
please be advised that the following return of your mobile phone to our service center and your consequent request for the refund postage that upon further inspection of this unit we have found that your issue dose not fall into either "engineering failure" or "parts failure" and therefore dose does not qualify under our refund policy,
we have enclosed your receipt for your reference and assure you of a our prompt and personal attention at all times
yours sincerely
administration
but becouse the usb connection dosnt work I cant update the software or flash a rom (sd card method requires hard spl - hard spl requires usb) anybody know of a way round this?
(I have an sd card reader and bluetooth dongle)
w.i.n.d.l.e said:
but becouse the usb connection dosnt work I cant update the software or flash a rom (sd card method requires hard spl - hard spl requires usb) anybody know of a way round this?
(I have an sd card reader and bluetooth dongle)
Click to expand...
Click to collapse
Generic roms don't need to be HardSPL'd to flash via Micro SD method.
Download one of the generic roms and extract the nbh file (if it's an .exe use winrar to extract the file), rename kovsimg.nbh, whack it on the micro sd card and put the phone into boot loader mode (hold vol down and power when turning on).
Once you have flashed the generic rom, check to see if the usb connection works properly on this version before making any changes.
You should try and get your phone back to stock before sending it away for warranty repair.
You are using Vista, what did you expect lol?
i gave up trying to sync with vista on my laptop. i use xp and active sync.
wish you good luck bro
quite shocked when saw a screen break xperia, lol
I had a Motorola MPx220 which had this problem (I was using XP at the time), the socket on the phone motherboard had gone bad.
If XP is asking for drivers, you need to install ActiveSync first. If you've had 4 X1s and they haven't worked on your Vista computer it is probably your computer. Go back to the XP computer, install ActiveSync (download it off microsoft.com) and try again!
Vista does work with the X1. I think I'm not the only person who can testify to this. It is possible that your computer is not supplying enough power through the USB port- in this case you need to disable charging over a computer USB port on your phone.
have you tried other usb ports? i've had no problems. even on vista 64 or win7 64. i did had problems once, my pc didn't recognize my xperia, but it was to a faulty usb cable, maybe that's your problem too.
Check the settings on your phone. Settings, USB to PC, uncheck that checkbox under ActiveSync. Oh, and switch to Windows 7, bro.
Every now and then (say once every 3 months) I get over-zealous with adding USB ports to my laptop. It comes with two ports standard but I have another two through the use of a PCMCIA extension slot. Say I have a 2.5 HDD, 3.5 HDD, printer and wireless router connected at the same time, most of the ports go bonko.
Thats the source of the "One of the USB Devices has Malfunctioned" warnings. I think its just collectively, there is not enough power to run them efficiently at the same time. Changing USB ports or disconnecting some of the devices tend to work for me.
w.i.n.d.l.e said:
Hey guys I realy could do with some help here
AAAAAAHHHHHHHHHHH
Click to expand...
Click to collapse
Was that photoshop'ed?
the screen is off an iphone lol its a drag and drop via ms paint.
id like to jump up and down on my x1 then force feed it to vodafone
yes iv had 4 x1s but this is the first that wont connect to my laptop
many great suggestions here! some things I havnt tryed yet and im glad to hear I can still flash roms. thanks guys ill let you know how i get on
Pretty sure it's a problem with WMDC caused by a windows update.
You have to delete the device, uninstall WMDC (fully) and reinstall. I'll see if I can find the instructions again.
EDIT:
Uninstall WMDC and WMDC driver update and reinstall the latest WMDC.
OR
Try:
1. Keep your device connected
2. Press START+r and enter "devmgmt.msc" (without the quotation marks).
3. Look under the "Network adapters" node for "Microsoft Windows Mobile Remote Adapter". If this is not present, skip to step 4. Otherwise, right-click "Microsoft Windows Mobile Remote Adapter" and choose to "Uninstall"
4. Look under the "Mobile Devices" node for "Microsoft USB Sync". If this is not present, skip to step 5. Otherwise, right-click "Microsoft USB Sync" and choose to "Uninstall"
5. Disconnect and reconnect your device. Your device driver will re-install and Windows Mobile Device Center will launch.
Then:
6. restart your PC
7. uninstalling (make sure you click the box to remove associated software) both WMDC and WMDC driver update
7. install the latest WMDC 6.1 from link above.
8. restart your PC
Dear all,
sorry if this is repost.
i found it quite trouble for me, as my TYTN II suddenly stop syncing with my notebook.
it shown Microsoft ActiveSync can't recognize any port plug to TYTN ii, even if it can't sync with notebook active sync, but the phone still able to charge via USB port, anyone experience this before?
fortunately my Tytn II still able to sync via Bluetooth connection, but NOT via USB port.
Some recommended action that i've run so far:
1. uninstall & re-install microsoft activesync 4.5
2. change usb port
3. change with different notebook with activesync 4.5
4. hard reset my device
5. flash to another ROM via USB
6. etc
after doing all the thing, but the problem still there, only able to sync via Bluetooth connection.
hope anyone could give me a clue here.
thx & rgds,
What OS are you running on your notebook ?
Activsync for Windows XP and earlier
Windows Mobile Device Center for Vista, Wimdows 7
I am using Windows XP SP3 and using Microsoft Active Sync 4.5.0 build 5096
I also have tried into Windows Vista Home premium,
and couple hours ago I've tried to sync my friend O2 and it was successfull syncing with his device, and then I re-tried to sync with mine, but no hope
any clue really appreciate that
Try going to the "USB to PC" settings on your phone (probably under Settings>Connections) and unchecking "Enable faster data synchronization."
hmm, I've tried that before and still no luck,
do you think any possible hardware failure
It's possible that you have a hardware failure. However, that seems unlikely if you can flash using USB and it can connect to those other systems. Two other trivial things to try:
1) Try a different cable
2) Is "Allow USB Connections" checked in File>Connections Settings in ActiveSync? (I'm not trying to insult your intelligence, just covering the bases)
WonkotheSane said:
1) Try a different cable
2) Is "Allow USB Connections" checked in File>Connections Settings in ActiveSync? (I'm not trying to insult your intelligence, just covering the bases)
Click to expand...
Click to collapse
it's okay... i am looking for clue not for arguing
anyway, i've done that
1) already try 3 different cable, the last one i tried is with two devices my tytn ii and my friend O2
2) already done that too, been trying uncheck/check "Allow USB connection" in Microsoft Activesync in my Ms XP SP3 notebook.
btw flashing via SD card is applicable because it's not related with USB port right
regards,
I'm having a very similar problem. I have 2 Kaisers, one factory AT&T ROM WinMobile 6.1 and the other running a cracked 6.5 ROM.
Two computers, one Laptop running Windows 7 Ultimate x64 and a desktop running XP w/SP3 32 bit.
About a month ago all phones stopped syncing to all computers. I just get a "Unrecognized USB device" error on both computers using either phone.
Does Anyone know if MS released a USB driver update that may be causing this? I have tried every possible phone setting listed on the web, uninstalled activesync on XP and nothing seems to work. It really feels like a Windows USB issue to me. Just my gut feeling.
Doug
I have one more stab in the dark. Plug in your phone, open the device manager on your computer. There should be a device category called "Windows CE USB Devices." Expand that category, right click on the device in that category and uninstall it. Unplug your phone and plug it in again. This should reinstall the device driver. I'm guessing that the original drive got corrupted somehow.
WonkotheSane said:
It's possible that you have a hardware failure. However, that seems unlikely if you can flash using USB and it can connect to those other systems. Two other trivial things to try:
1) Try a different cable
2) Is "Allow USB Connections" checked in File>Connections Settings in ActiveSync? (I'm not trying to insult your intelligence, just covering the bases)
Click to expand...
Click to collapse
I had a similar problem as the original poster, and it turned out to indeed be a hardware problem. The SD-card reader was faulty, and ActiveSync would not recognize the phone while an SD-card was plugged in (Nor would WM5Torage work). Removing and reinstalling drivers did not work either. The SD-card was fine, when tested in a PC reader and my Touch HD, so I figured it had to be the kaiser.
I fixed this *today* by replacing the PCB in the display part of the kaiser. Part costs about $40 (Search for item ID 380187854526 on eBay to see which part)
The disassembly/assembly instructions required are in the service manual, available at a dozen places online.
Hope this helps! (Couldn't post links )
Hello guys,
I own a htc diamond 2, but recently had to format my computer and installed windows 7 (x64). After this installation and Microsoft office 2007, i installed Windows Mobile Device Center, but when i connect the phone to the computer it installs the update, but does not detect the device thereby precluding their synchronization. I've uninstalled and reinstalled office and windows mobile device center, but the computer still does not detect the equipment. I already consulted the manual, but nothing can cause the equipment to be detected.
Can any one tell me what i'm doing wrong?
Before this installation the computer was running Windows 7 (x86/32) with the same office and all was well
Thank you
This is strange. I own a 64Bit Win7 Pro which doesn't make any trouble.
1st thing I would try is to connect the phone again while being logged on as an administrator, maybe you are a normal user and not allowed to install drivers or something similar.
2nd thing i would try is to delete all active sync connections on PC and on your device. then restart everything and connect them new.
3rd thing to try out is to deactivate under the "USB to PC" option the "fast data synchronization" feature.
4th possibility is to set up both, your computer and your mobile device totally new.
Cheers
Zap
Thank you for your reply.
I've run the installation has administrator, and i've the problems i present.
I will follow itch one of your advices trying to solve this problem.
At last if any one don't work i will try the EubeniaUSB or the drivers of the Active Sinc x64 that i've found on two post at the xda forum. (This will work? )
Thank you.
I had the same problem to start with i would suggest doing what i did and find/replace the usb cable as that was what was at fault on mine - these cables are quite cheap and the pins move too easily inside . Try changing to a different or new cable and see what happens