No Service. Help! - Touch Diamond, MDA Compact IV General

Hi, The phone icon at the top (next to speaker, battery, etc. icons) displays an exclamation mark (!), and when I tap it, it says 'No Service'. I clicked on Settings and went to the Network tab then clicked Find Network, but it still doesn't connect to any network. However, it still shows 3 or 4 signal bars when I tap it for the first time and then it brings up the larger icons, but it doesn't connect to the network.
I am on Orange UK, and the phone can connect to GPRS / 3G, but not to the actual network.
Sorry if anything is unclear btw
Thanks in advance

have you typed in the sim code?

Sorry, i'm not sure what you mean? I went into an Orange shop and he activated the Sim, and said it should be ready in 24 hrs, however it still does not work over 24hsr later.

any help for this?
i have the same problem...
sometimes i get reception, but only when the G-icon on top is not showing (but only H or E-Icon). I tried removing and disabling all 3G stuff, but still doesnt work.
Guys, any help?

Related

Help Pls!Can`t connect to network

Hi,
I recently purchased an AT&T Tilt (HTC Tytn II) and unlocked it so that I can use it with the Rogers Network. It worked perfectly for about three weeks then I took it to Orlando for a vacation. While I was there, I change the network setting to manual and connect it to AT&T Roger so that I can use it as a roaming phone. When I got back to Canada, I changed the network detection back to automatic and it connected to Rogers for about 10 seconds then it lost the connection. So for about 10 seconds, it worked but only lasted 10 seconds. I also notice that when it connects it shows E (Edge) as a data connection. After 10 seconds, it changed to 3G. As soon as it changed to 3G, it loses the connection.
I wonder if anyone has this problem. I don`t know if this is because I used it on an AT&T roaming network. I`m very puzzled and any help is greatly appreciated. Thx!
I am having the same problem. I travel to New York quite a bit. My phone would give me a message that it was unable to connect to the GPRS network. So I would go into the Comm manger and deselect the 3g. Then the phone would get a signal. I was not getting a 3g signal, but an edge signal. When I would come home to Ft.Lauderdale the phone would work fine no problems with the 3g till last week.
Soft reset I get the 3g signal 4 bars then it disappears I get no signal ! and then I get an Edge signal in about 5 seconds or so. Everything works but I am unable to get the 3g speed.
If I try to force the phone into a 3g signal by selecting WCDMA on the band I can get a 3g icon. The voice part works fine and displays utms but any time I try to use the data I get some sort of error message. Like dialed "proxy" no response or the remote party would not connect.
Do you think that we might have something corrupting the radio?
Scott
Old At&t
8525 Radio 1.54.07.00
HTC lite 2.5/ Black Satin
spl 1.04/ 2.10
My old at&t rom doesn`t give me the option of selecting the band. Maybe I should flash it with HTC rom and at least get the voice part to work. I don`t know if the security scanning machine at the airport will harm the phone in anyway. They always ask us to take out the laptop and camera separately.

This is a problem...

I just did a speed test with a 100K file and look how bad the results were:
36kb/sec
2.367 latency
22.066 d/l
Please advise!
Them's GPRS speeds.
What signal do you have?
Does your network support HSDPA?
Even if they do, is it enabled on your contract?
Speeds are affected by an awful lot more things than just what phone you have.... like how busy your network is in the area you're in. the more people online, the lower the speed you'll get.
Seems to me, you may just have a GPRS signal.
crap! I'm just on hold calling Orange now, just upgraded my call-plan so maybe HSDPA has not been activated yet...?
Just spoke to Orange and they said that as my sim card was only activated yesterday at 5:30pm, it's possible that 3G is not yet working on my sim even though it shows up as activated on their system. So I need to wait until tonight, then test again...
Any other Orange users have this happen to this? How annoying.
it's fairly normal.
The sheer amount of systems that need to be updated to get everything working is staggering.
It took t-mobile 3 days to get everything working correctly on my SIM.
It's normal in the UK sadly, just be patient and it will come.
I just spoke to another guy from Orange and he said that it should have been transferred by now and that I need to take the battery whilst the phone is on to do a soft reset - I thought pressing the little red button did a soft reset? If this doesn't work he wants me to call back to configure the internet settings manually...
Anyway, I shall wait. Just to be sure, aside from 3g being enabled on the phone there is nothing much else to do is there? When I switched it on after the rom upgrade it detected Orange settings and said it configured accordingly. Sometimes the symbol says 3g, somtimes it says G.
Is there anything I can do/check in the meantime to make sure this is a network issue for sure?
Sorry if this is long-winded.
Just press the little red button for a soft reset. You could check Settings - Connections - Advanced Network, if HSDPA/HSUPA is enabled. And if you can find the Orange mobile internet settings online, you can check Settings - Connections - Connections, to see if your Diamond's mobile internet connection settings are correct. Else call back to configure them manually. Once you're properly connected you should see the 3G or H icon. After that you can compare your results here, if you want. Please remember that your actual speed depends on a few factors, including your Radio version.. Good luck!
Thank you both for your kind help.I shall take into all into consideration. In the meantime, I shall wait until tonight (when everything should have been transfered to my sim).
S.

Always Searching...No Service

I purchased a used AT&T Tilt from E-bay 6 weeks ago. It worked great for 6 weeks, but starting yesterday it has not been able to use the cell phone. Here's what's happening:
1. Soft reset phone.
2. Open the "Phone Settings" page to watch status.
3. Says "Current Network: AT&T". Signal level in status bar shows full strength. Network icon in status bar shows "G".
4. After about 10 seconds, the "G" changes to "3G". Still shows full strength signal.
5. After 10 more seconds, the "3G" changes to "X". The signal level changes to "!", And the current network changes to "No Service".
6. After 1-2 minutes, the sequence repeats starting at #3 above.
7. Pressing the "Find Network" button, doing soft reset, and powering off & on all result in the same thing.
Other info:
ROM: AT&T WM 6.1 (from the HTC website)
SIM: Cingular 64k Smart Chip (not 3G)
I do not have a 3G signal in my location
Tried SIM card in my old Motorola 551 and it still works fine
I have Kaiser Tweeks installed
Any ideas???
???
I called At&t and the said that there was a large outage.....My Diamond is doing the same thing......THEY said sometime today should be fixed.....yah..right
Peace
Mike
mike19722 said:
I called At&t and the said that there was a large outage.....My Diamond is doing the same thing......THEY said sometime today should be fixed.....yah..right
Click to expand...
Click to collapse
I wish that was the problem. But my old phone works just fine.
my friend had the same problem with her Tilt. the AT&T guy at the service store says that because she was out of town this past weekend, the phone is still trying to find the signal to that particular tower. that is BS! the Tilt has a known issue with this problem. but luckily, she got a new Tilt with the new Windows Mobile 6.1. that works. this is her 3rd Tilt with AT&T since June due to the same problems - can't pick up signals.
but, if the old Tilt phone was connected to Edge instead of 3G, it would get service. try to disable 3G in your phone. you have to use Kaisertweak or some other kind of program that allows you to disable 3G.
KungFu_Sam said:
my friend had the same problem with her Tilt. the AT&T guy at the service store says that because she was out of town this past weekend, the phone is still trying to find the signal to that particular tower. that is BS! the Tilt has a known issue with this problem. but luckily, she got a new Tilt with the new Windows Mobile 6.1. that works. this is her 3rd Tilt with AT&T since June due to the same problems - can't pick up signals.
but, if the old Tilt phone was connected to Edge instead of 3G, it would get service. try to disable 3G in your phone. you have to use Kaisertweak or some other kind of program that allows you to disable 3G.
Click to expand...
Click to collapse
Thanks. I stopped by an AT&T store a few moments ago. While they were not able to help me with my problem since I didn't purchase it from them, they did say that they just turned on 3G service to our area yesterday. This is the exact same time that my problems started. Apparently my phone doesn't like 3G. They did upgrade my SIM card to a 3G card, but that didn't help. Still having the same issue as in my first post. So, now I'm going to try to find out how to disable 3G on my Tilt to see if that works. (I have Kaiser Tweeks, but I haven't noticed a "Disable 3G" setting.) Time for more research...
Fixed!!! I installed the "Enable Band Page" cab file found in the folowing post:
http://forum.xda-developers.com/showpost.php?p=1956747&postcount=10. Then I selected "GSM" as the network type. The phone works just fine now in Edge mode. I don't use data on my phone anyway except via WiFi (don't want to pay for a data plan) so I don't really need 3G.
I'm so glad it wasn't a problem with the radio in my non-warranty phone.

Where's the 3G!!

A week ago I got a second hand Tilt. It AT&T branded but a HTC rom was flashed to it, ROM version 3.28.405.0 WWE, Radio 1.65.17.56, Pototcol 25.83.40.02H.
My issue is I see not "3G" indicator on the screen in areas where I know there's coverage (my other phone does indicate 3G coverage). So what could this mean? Is something missing??
Any info is appreciated.
Thanks!
Headroom said:
A week ago I got a second hand Tilt. It AT&T branded but a HTC rom was flashed to it, ROM version 3.28.405.0 WWE, Radio 1.65.17.56, Pototcol 25.83.40.02H.
My issue is I see not "3G" indicator on the screen in areas where I know there's coverage (my other phone does indicate 3G coverage). So what could this mean? Is something missing??
Any info is appreciated.
Thanks!
Click to expand...
Click to collapse
You mean there is not reception icon, or there is icon but it doesnt show 3G? What it shows then?
Headroom said:
Is something missing??
Click to expand...
Click to collapse
Having already read the HTC User Manual for the TyTN II perhaps? If you get the pdf from HTCs website (or even search for it) and have a read, you'll see that in areas of 3G coverage, sometimes the device will display a 'H' which is superior to ordinary old 3G.
My issue is that I'm in an area with 3G coverage, my other cell indicates this with a "3G" icon on it's screen, but my tilt does not indicate or detects 3G coverage. There's no "3G" or "H" on my display.
Headroom said:
My issue is that I'm in an area with 3G coverage, my other cell indicates this with a "3G" icon on it's screen, but my tilt does not indicate or detects 3G coverage. There's no "3G" or "H" on my display.
Click to expand...
Click to collapse
Can u post screenshot of your screen? What icons do u have there(on the upper bar)?
You may want to look for something like Kaiser Tweak or something else that disables 3g.. Also you can try tapping on the signal icon at the top and make sure that all the data/3g stuff is turned on at the bottom.
Don't know how to get screenshoot. On the top of the Today screen there's, from right to left, the task manager, the battery, the signal strength (just the little antenna and the bars) and the WiFi icon.
Where in Kaiser Tweak or Advanced Configuration Tool could disable 3G?
Kaiser Tweak = under Data
Advanced config = again, under Data.
Tried it...no joy!
Went to Adv. Config. and eneble everything under data connections. Still nothing.
Does your sim support 3G?
Headroom said:
Went to Adv. Config. and eneble everything under data connections. Still nothing.
Click to expand...
Click to collapse
Did you check in Advance config to see if just the icons are turned of ? I believe you can just turn the icons off ( because some people find them annoying ) but still call and connect at 3G speed. Are you lacking speed or just the icons. ?
Let me re-state
I've had this Tilt for about a week, my other cell (Samsung A737) indicates "3G" all the time while I'm at work so yes my sim is 3G. This Tilt has never indicated "3G".
I went to Adv. Config under data connections and enabled everything.
What I'm trying to figure out, is this Tilt unable to detect "3G" or is it a missing icon thing.
IF
1. you have a 3g sim
2. Kaiser Tweak and Advanced config don't have 3g disabled
3. you don't have the "nodata.cab" installed
4. 3G data is turned on in the comm manager
5. HSDPA is turned on in /settings/connections/advanced network
6. All the proper info is set for your connection "media net"
and you still don't have 3g.
I would say at the very least do a hard reset or update your ROM.
Anything I'm missing?
Ok...more data...new questions
Where in Comm Manager can turn 3G on/off?
What does Medianet settings has to do with 3G?
Thanks for your answers ChumleyEX!
Headroom said:
Don't know how to get screenshoot. On the top of the Today screen there's, from right to left, the task manager, the battery, the signal strength (just the little antenna and the bars) and the WiFi icon.
Where in Kaiser Tweak or Advanced Configuration Tool could disable 3G?
Click to expand...
Click to collapse
Hehe, when u have wifi enabled the 3G icon changes to the wifi icon, just try to turn of wifi and see if the 3g,H,E or G icon will appear.
That's a thought Mikulec! Tomorrow at work I will try this. I'm home now & reception here is crap!
Headroom said:
Ok...more data...new questions
Where in Comm Manager can turn 3G on/off?
What does Medianet settings has to do with 3G?
Thanks for your answers ChumleyEX!
Click to expand...
Click to collapse
do some research and you will find all the answers you seak.
Say what?
I'm sorry ChumleyEX but that's not an answer...I dont have a data plan so MediaNet is, in my opinion, not an issue. Like I said before, that didn't keep my other (and less sophisticated cell) from detecting 3G coverage... anyway more data!!
I tried turnning off wifi to see if wifi icon becomes "3G", that doesn't work, the wifi icon gets an "X" over it & does not become "3G".
Yesterday I found out that if you try to make a video call the cell tells you if there's a 3G network available, so I tried this in my office & it answers no 3G network available.
Last night I started experimenting with flashing, I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro".
I flashed a couple of Hard SPLs & a couple of radios to try and it got me thinking, could the lack of "3G" be a radio or ROM issue??
Headroom said:
I'm sorry ChumleyEX but that's not an answer...I dont have a data plan so MediaNet is, in my opinion, not an issue. Like I said before, that didn't keep my other (and less sophisticated cell) from detecting 3G coverage... anyway more data!!
I tried turnning off wifi to see if wifi icon becomes "3G", that doesn't work, the wifi icon gets an "X" over it & does not become "3G".
Yesterday I found out that if you try to make a video call the cell tells you if there's a 3G network available, so I tried this in my office & it answers no 3G network available.
Last night I started experimenting with flashing, I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro".
I flashed a couple of Hard SPLs & a couple of radios to try and it got me thinking, could the lack of "3G" be a radio or ROM issue??
Click to expand...
Click to collapse
It definitely could be radio rom issue, but ... I am flashoholic, that means I flash almost every rom that comes out. And on most roms that I flashed the 3G icon changes after some time to the X, but after going to the internet via gprs the 3G appears once again. I dont know why is this happining, there was a disscusion about this, but I dont know in which thread.
The funny thing is although I have the X icon, I am in 3G area and I can make video calls and use the 3G cappabilities. So I dontknow why u can not.
" I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro"
So it's possible that the media net info is incorrect. Also, your simple phone that has the 3G show up is just that, a simple phone. This tilt isn't so simple.
if this link works, download the file and run it.
http://forum.xda-developers.com/attachment.php?attachmentid=70973&d=1203219889

[Q] Connection to provider lost until reboot

Hi there,
today i experienced an annoying issue for the 2nd time.
In normal standy use, my phone seems to lose the connection to my provider (if thats wrong, i mean the institution i bought my contract/sim card from).
It really wont reconnect, even if im going to flight mode and back. Only rebooting helps me with this...
It's showing the forbidden-sign in the top left corner, asks me whether i want to find phone networks. I do search for them and i find mine, but clicking it wont help me neither. It shows that the phone cant connect to the network.
For now, only rebooting helped, and it immediately recognized my standard network.
I don't think that it has something to do with signal quality - i am in Frankfurt central at the moment and generally connections of providers seem to be very good in signal quality right here.
regards.
It may be a sim-card problem...try other sims (if available) and if the problem seems to disappear, ask your network provider to change your sim. Usually, on contract, changing the sim card should be free.

Categories

Resources