Database Develop

Problems With Diamond touch

Hi
I brought a new HTC touch diamond, i have a few problems, i am hoping that some1 will be able to advise me on how to sort this out?
1. Camera quality is very poor
2. when switching on takes abt 1 min to load
3. display goes off when making a call
4. battery last just about a day even though i dont use it much
5. the phone crashes sometimes

member786 said:
1. Camera quality is very poor
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Click to collapse
Compared to what? It's a mobile phone camera, it's never going to compare to a dedicated digital camera so if your expectations are too high you'll never be satisfied.
member786 said:
2. when switching on takes abt 1 min to load
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Click to collapse
I presume you mean after a soft reset? That's normal, the Diamond isn't just a cellphone, it's effectively a computer and computer's take time to boot up, that's just the way of things. I'm not sure why this is an issue for you because you shouldn't really have to soft reset the thing as part of day-to-day usage anyway so the time it takes should be of little consequence.
member786 said:
3. display goes off when making a call
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Click to collapse
That's be design, it's so you don't end up activating any of the phone functions while you've got it pressed against your ear to listen to the call. A lot of people do moan about this but I've never really understood why, you can't see the screen when you've got it pressed against the side of your head anyway so why does it matter if the screen switches off? And even if you do need to see the screen, just hit the power button to toggle it back on again, not a big deal surely?
member786 said:
4. battery last just about a day even though i dont use it much
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Click to collapse
Yeah, the battery is pretty ****e. The only advice I can offer is to switch off power hungry functions you're not using like wi-fi, HSDPA, Bluetooth etc as those will all hit the battery hard.

im not affected by points 1 - 4 as they are pretty minor to me.
Crashes are what seems to be my main problem as everyday there will be at least 2 crashes where my phone ceases to switch back on from sleep mode and gives a black screen till a soft reset.
After which, I will have no reception whatsoever and further resets will cause my phone to unable to find my SIM card. However, the problem persists till I get 1/2 batt, where i will get my reception back for the rest of the day
It gets really intermittent sometimes as in sometimes in the morning or sometimes at night, but never when im at the shop trying to return it
just always at least once or twice a day no matter what.
I have already switched to a new diamond twice as I had different problems with every one, each was extremely critical.
so will flashing a cooked rom help? or a new radio?
I have everything on stock as i have to hard reset it at least once a week.
does anyone have any similar problems? or did i just win the lottery 3 times

member786 said:
Hi
I brought a new HTC touch diamond, i have a few problems, i am hoping that some1 will be able to advise me on how to sort this out?
1. Camera quality is very poor
2. when switching on takes abt 1 min to load
3. display goes off when making a call
4. battery last just about a day even though i dont use it much
5. the phone crashes sometimes
Click to expand...
Click to collapse
Dude:
ALL your questions have been addressed 1000 times.
Step in XDA Devs with respect and start a search before cluttering up the site with same stuff. Search and read like we all did at one point.
Crashes: My jewel probably crashes once a month and that it, that is very understandable.
Anyhow Welcome.

someone help me out too with my diamond problem please?

anyone ?

The search button doesn't bite
Also providing some info regarding ROM and Radio would provide us with more info.
Thread is closed for the obvious reasons..

Diamond: some production series better than others?

I just got my Diamond back from repairs and wanted to compare experiences:
1)
I first bought a Diamond two months ago. It came with 1.37 ROM series on it, the screen wasn't too yellowish, but touch function wasn't responsive and the GPS was a MESS!
(of course, I tried many ROMs official and unofficial, almost every Radio ROM and various Hard-SPL. None of that fixed the problems.)
I could cope with with the other flaws, but I just couldn't bear my GPS wasn't getting a fix, no matter how much sattelits were in view...
It worked at first, but soon started to display '66666' instead of the location and finally, it would never display any location again.
I tried every tips and tricks and softs, it helped giving me more and more satellits in view and apparently active, but at the end my crappy GPS could never turn the datas received into a proper location...
2)
I sent my device back to warranty (after flashing back to official ROM and SPL) and had to wait for about a month.
(the technician at first tought I was just a noob unable to set his phone properly, but after two days of attempts, he had to admit that there was something wrong with my phone and sent it to the the headquarter for replacement of motherboard and so on.
3)
The new phone I got came directly with 1.93 ROM and a little bit more yellowish screen, though, there is no spot or stain on it. So the coulour doesnt bother me.
But from the beginning I noticed the new phone was much more responsive even at the slightest touch.
From the first try, the GPS got a fix in about 1 mn time, with only 3-4 satelits in view.
I installed Hard-SPL and the latest Australian Official ROM, and though the screen seems now a little less responsive than before, the GPS is still working, fine.
I'm a VERY happy user of Diamond now, but I'm still wondering one thing:
it looks like once the warranty technicians understood that I was very demanding about quality and complete functions, they took time but gave me a phone totally different in terms of behaviour and quality of the components sensitivity of screen, GPS etc.
Is there some bad production series that they never tells publicly about, and much more better series that they give you as a replacement once they understand you will bother them until the end of time if you are not satsified?
Plz tell your experience about having received two new diamonds with totally different behaviour and quality of the components.

I guess you are totally right!!!
My first device was pealing paint in the aluminium frame on the second day, work very good by the way.
Now i´m on the second device and i my hardware keys, especially the call button is sometimes irresponsive and i have to push it several times to enter the dial.
Tried cooked rooms as well, and the call button issue still remains, so i´m a little unhappy with my diamond experience.

I've noticed that whenever i turn on my display after having left the diamond unused for sometime the lcd doesn't switch on smoothly, what i mean is that it first displays a grey pattern(only for a ms or so) and then the desktop( lcd off>>grey flash>>desktop). Usually the transition from off to desktop is quite smooth, but in my case its not!
Is this a s/w issue or h/w ?

I've never experienced that particular problem myself, but sounds like H/W problem to me...

just been through a couple of other threads related to the grey screen of death...i've had it once...it happened while i ended a call, had to soft reset to resolve it.
take a look at the grey screen of death i'm talking about

Pretty scary indeed!
It might not be a coincidence that you experienced both: grey transition when switching on the screen and once, the grey screen of death after a call...
Two different effects of the same defective part in your H/W?

a solution!, almost
untill now i've had auto brightness control switched off and the brightness was set to minimum to save battery life, but now i just tried switching on auto adjust backlight and the problem seems to have vanished.....coming out of standby is smooth as ever!
although i've to say that i don't quite understand the logic behind it.
*EDIT*
it doesn't help for long

blufade said:
a solution!, almost
*EDIT*
it doesn't help for long
Click to expand...
Click to collapse
This is what I was worrying about...
Your method sounded like a work around to avoid the display failure. But as a matter of fact, there must be a reason for the display to fail. (bad screen, power supply or something...)
By the way, I'm more and more convinced about my assumption that there are bad production series and better ones:
Today I had my device connected to my PC through USB for a couple of hours. In the meantime, I was downloading and deleting messages, watching google video on opera, after that I used wifi etc.
In this situation, my first Diamond would have got hot like hell and my hand could barely stand the pain...
Since many people were complaining about over-heat problems, I thought that was a common problem with Diamond.
But the new one did not get that hot. Just a little over-warmed, but definitely not too hot. From that phenomenon, I can see what I felt about a better touch-flow behaviour, a better GPS and so on is a part of a whole:
I was first sold a ****ty phone, and now I finally got a proper Diamond!
People with bad series, you don't have to cope with all those troubles, ask for a replacement phone!

my diamond gets heated up quite a bit at times....but i dont fully uderstand what exactly is the cause.....i've had experiences with the diamond getting pretty hot while using wifi & or gps and on another occasion i was watching a DVDRIP via wifi(@ full power) using core player and also with gps cycle running in the backgroud, still the diamond stayed well within reasonable limits.
i think it has to be a software problem, possibly the radio s/w
would you mind sharing the radio version of your diamond?

As written in my signature, I'm using the 1.00.25 which is included in all latest official ROMs.
By the way, I hope you did not cast a spell on me! (just kidding)
Today I experienced my first grey screen!!!
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Just for one second, looking like an old black and white TV screen trying to tune on channels.
Hope that was the first and last time. In ordinary calls, (without being synchronized to the PC at the same time, it never happened so far...

sorry to hear that my friend
My Diamond was connected to the PC through USB cable, downloading e-mails, and I got a phone call. When I hung the phone, It suddainly happened, for the first time in my Diamond user carreer!
Click to expand...
Click to collapse
I'd the same experience except for the fact that my diamond wasn't connected to a PC.
I hard reseted my diamond yesterday, but the grey splash while i turn on the display from standby(post 3) still exists ( ......i don't suppose its a software problem anymore.

blufade said:
i don't suppose its a software problem anymore.
Click to expand...
Click to collapse
Why not trying to send it back to the seller and get a new one?
This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!

This problem is easy to demonstrate to the technicians, and I don't think they will be cheeky enough to say that's a normal phenomenon!
Click to expand...
Click to collapse
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.

I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.

As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)

blufade said:
not that easy.....the thing is that if we turn on & off the lcd without a gap of atleast 4-5 min(dono exactly) i dont see that grey splash
i think im going to wait another 3-4 months before i approach for warranty.
Click to expand...
Click to collapse
You can stay there and wait for 5 more minutes in the shop while they are attending other customers, just to proove your point.
If they are honest, they will not deny the fact!
foxium said:
I had that "gray splash" problem with my Kaiser and Diamond.
Hard reset also didn't work like above. For both devices the fix was simply flashing to a different (cooked) ROM.
Click to expand...
Click to collapse
knave said:
As mentioned in another thread, the grey screen problem was fixed (as least for me when I flashed to dutty's rom)
Click to expand...
Click to collapse
There might be some tweaks in the cooked ROMs that avoid the problem, or it might be due to some bad flashing or defective hardware.
If not, how do you explain that I've never experienced this with my previous HTC phones (wizard, Trinity...) nor I experienced it with my Diamonds (the first one and the new one) with stock or cooked ROMs.
except for that very special time, when I received a call while downloading messages through Active Sync.

Xperia restarts automatically!

I am facing the problem recently last 2 3 days
my Xperia restarts automatically
sometimes there is 30% to 40% charging left still its shut automatically and never been start.. i have to change new battery
any solution for this or anyway to find the problem?
regards

anybudy would like to answer this please?

I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?

Hi all
I am also having a similar problem the past 2 days and as of now i cant use the qwerty keyboard because just as i begin to slide the qwerty out the screen goes black and the phone need to be rebooted.
I have just changed to Valkyrie 2.4 yesterday thinking that maybe its was software problem with Touch X but the problem still persists. Only difference is that with Touch X the phone would reboot itself.
Anyone else having any similar issues and what would the fix be, or shall i be off to my nearest service provider for repairs?
Thanks

Uhm.. about that problem when you slide it out and the device turns off.. i had that too and i send it in to repair.. it will probably be fixed under warranty, and stock rom or custom rom doesnt matter the problem was still there... and it happend to me 5 days ago..

knufh said:
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Click to expand...
Click to collapse
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...

yeah I am having the same problem, No Water Damage btw. i found that if i sometimes in portrait mode if pressure is applied to the top right region, it will shutdown and/or restart. When I slide my screen up to landscape mode it screen is just black. I'm going to contact Sony Ericsson to see what they have to say about this.

SyntheticDistortion said:
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
Click to expand...
Click to collapse
It resets when the phone freezes. Sometimes it freezes so bad you have to manual reset.

My phone is doing the same thing but when i slide it up. The screen goes blank and then it restarts by itself. I never flashed my phone so I thought it was a firmware issue. I finally updated to the R3A firmware and lo and behold the same results, but instead it didn't restart, it just turned off or the screen goes blank. I've sent the phone to Sony Ericsson and they told me that I would have my phone back in 7 to 10 business days, but they're liars!!! It's been 13 business days and counting and no word as to whether the phone can be fixed or updates on status other than it's in "work in process". So then I called again today and complained to SE and the result is that they are "awaiting parts and Xperia parts are on back-order". After further probing SE told me that they would call me on Monday to officially let me know what the hell is going and why it's taking so long to repair my phone. I paid $800 usd for the phone and I would expect that their repair service would be a lot better and quicker than what it is! During my wait time for my phone, my PS3 broke down, I sent it in, got it fixed and returned already. That was within a week. There is definitely something wrong I tell you! They just need to send me a new phone!
Sorry about my rant guys, but I'm pissed!!!

My damn phone has the same issue, Until now, this hasn't been repaired for it's crack. And I'm almost out of warranty days, I think I bought it 2md day after the xperia was released. I'll try testing abou the presuure point though. I give you update

I did have the same problem..
Hi... I did have the same problem n I couldn't find any solution... So i send it to repair...
U can check my threads..
http://forum.xda-developers.com/showthread.php?t=520143
n
http://forum.xda-developers.com/showthread.php?t=519322
mca
EDIT : It seems that is an XPERIA PROBLEM!!!! LOOK!!! : http://forum.xda-developers.com/showthread.php?t=550242 !!!!! , many people is having the SAME problem...
I'm disappointed..

Strange problem, TD locked with black or VERY strange screen...

Since a week or so I've had some minor problems with my Diamond.
First after a couple of hours with no use, I saw the led blinking (hey, a new text messag, let's have a look) and the phone wouldn't wake up.
Even pressing the power button for a long time didn't make a difference, I resorted to taking out the battery and restarting it that way.
Everything was back to normal after turning it back on so I didn't really worry about it.
Until this weekend, I tried to wake it up from standby and the screen looked euhm... rather strange
I made a picture of it (please have a look at the attachment). In this state it didn't respond to any button, not even a long press of the power button.
While I was putting back my camera this screen disappeared and the normal touchflo was back, but still the device didn't respond to anything.
So again I resorted to removing the battery and everything has been fine eversince...
But now I'm a bit worried... Anyone have any idea what might be causing this? I must say it's been quite warm in my house the last week (about 27C) so I can imagine that temperature could have an effect...
Thanks for any suggestions.
Oh, I almost forgot..
It's a stock Dutch Diamond.
The latest ROM (2.03.404.3 NLD)
Radio 2.09.25.23
Protocol 52.51.25.26H

That's a cool screen saver!

defaria said:
That's a cool screen saver!
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Click to collapse
It sure is
My first thought was: Oeh! Capture it!!
But I couldn't start the screencap program because well... the screen didn't really work

I have seen too this strange screen in my Diamond a couple of times, but I couldn't tell the reason. I was forced to reset the device as well.
I'm curious about the reason, any ideas?

JavierV said:
I have seen too this strange screen in my Diamond a couple of times, but I couldn't tell the reason. I was forced to reset the device as well.
Click to expand...
Click to collapse
Has your Diamond been functioning normally after that? Or has it developed more problems (and has perhaps been repaired)?
I'm a bit worried that this is the beginning of major problems...

HELP!! my screen works....but it doesnt....

ok guys and gals, heres one for you. i know im a noob but this one has got me stumped and i cant for the life of me find anything in this or any forum or even google. i have the tilt. just flashed a cooked rom for the first time several weeks ago thanks to everyone on here and all the FAQs and stickies. (to any other noob, all the info is out there!!!!! dont be lazy!!! SEARCH AND READ YOUR HEART OUT!!!!) anyway, im running Witscheys latest 6.5 rom build 23071 HSPL 3.34 w/ radio 1.70.19.09. ive been tweakin it pretty much every day tryin to get it to the way i want.
well im so close to finishing and the the screen suddenly decided to randomly not respond to my touch. the buttons were the only way to control the phone. even after numerous soft resets. then it would decide to start responding. so i was doing some research and tried a couple diff methods of fixing "screen freezes" (but i dont think its a "screen freeze" as it worked fine with the use of the buttons) finally found a post in the thread for the room that read:
Originally Posted by cpala
Hi witschey,
I work with you rom a week a go, but sometimes the device screen freeze.
ugoff
Member
I had that same problem. Need to change the cache settings in Advanced Config. The filesystem cache defaults to 512kb, so I set it to auto and it doesn't freeze anymore. I also turned up the glyph cache to 32kb. Between the two, the phone interface runs fast and smooth.
so i tried that and it still didnt fix it. then i decided to just do a hard reset and install one app a day at a time (all the ones i had before the hard reset) to see if one of them was casing it. well after the hard reset i didnt notice the problem anymore. i was stoked. now all i needed to do was figure out which app was giving me trouble. WELL about 10 min later when i was texting my friends as usuall, my phone recieved a message but the screen was black. so i slid it open (wake on slide) and the screen turned on. replied to my buddy,closed the lid and the screen went black..... WTF? slid it open, screen on. closed, screen black.... and so forth. this is the way it has been since yesterday. even tried two more hard resets with no change.
NOW HERES THE WEIRD PART!!! if i slide it open JUST A LITTLE very slowly, the backlight turns on barely. just enuf to see the today screen but its very very dim. its as if there is a bad connection. but the screen is in portrait mode like it should be. if i open it fast the backlight turns on, screen shows portrait, then switches to landscape like it should. close it, it goes black but i know it switches back cuz the next time i open it, i can see it change again.
EVEN WEIRDER--- if open landscape, get into an app or program such as contacts where i can flick to scroll, ill close the lid, immediately flick the screen, open lid and low and behold my friends are just scrollin by!!!! the damn screen is responsive but there is no backlight!!! so to test i plugged into my laptop, activated mymobiler, and EVERYTHING works like it should when i touch the screen, use the buttons, open close the lid. it all shows up on my laptop. but the damn screen is still black when lid is closed. so i can literally look at my laptop and touch the black screen on my tilt and controll it!! WHY IS THE BACKLIGHT SHUTTING OFF WHEN ITS CLOSED!!!!???
so then i decided to tear the damn phone completely apart about 2 hours ago, check all connections, and clean all the dust. all connections checked out fine, put it back together and still have the problem. i know there is a magnet and sensor that tells the screen when to rotate when the screen is opened or closed but its obviously working cuz it will rotate the screen. my guess was that some kind of registry entry has been changed somehow. but then i realized thats not it because the hard resets didnt fix it. now im thinking hardware...... IM SO SORRY THIS POST IS SOOOOOO LOOOONNNNGGG but i dont know what else to do. phone was working great up until yesterday and i cant have this!!! has anyone had this problem with this or any other device or even know which direction to point me in??? PLEASE HELP!!! thanks in advance for any replies!!! the quicker ther better

I think your flat cable is broken. Doesn't make connection when closed (no backlight), barely connects when opened (backlight on).
So I think you need a new flat cable...

I agree with blueflame... I think it has nothing to do withthe rom flash.. it sounds like your ribbon cable is "Starting" to go.. unfortunatly it will only get worse where it wont; read you memory card, and evenutally your Sim card as well (speaking from experiance here).... If you are handy with tools, you can try to but a new one yourself and install it... But there are also some shops aroudnthe world, aswell and some members here who may be able to fix it for you... for a price (and not, I am not one of them)... Sorry for the bad news bud.. but I personally would rather knwo that than hard resettign 100 times and nrto beign able to figure out the problem...

hey. thanks for the fast replies! thats not exactly what i wanted to hear but like Teej said, its better to know than messing around with something else. now by flat cable are you reffering to the biggest ribbon cable inside the phone that connects the screen half of the phone to the keyboard half? Or the connector that comes directly out of the screen itself (meaning i buy a new screen and install and all is well) or is it another cable? but i think those are the only two that have anything to do with the screen other then the one for the sensor/magnet. here is a photo to help point out which ones. i have the manual so i can grab more photos if needed. thanks again for the help so far. good stuff. we are getting somewhere!!
photobucket.com/albums/b145/kewljay223/tilt.jpg

since im not allowed to post outside links yet, type this-----> h-t-t-p-:-/-/-i-1-8-. (minus the dashes between characters) in front of the link in my last post in your address bar to create the ACTUAL LINK and it should take you to the picture.