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OK, I searched and searched, followed all the MS instructions and I cannot get VISTA ( Biz edition ) to connect to my (HTC branded) Kaiser.
The "Microsoft Windows Mobile Remote adapter" driver does show up under Network Adapter in Device Manager but WMDC is oblivious to the USB attached device...
Any ideas ?
I remember the first time I connected mine in the exact same setup it took like 10 minutes to find it.
Try running windows update with your kaiser plugged in. If your missing a driver or something it should be able to find and install it.
Sorry guys,
My mistake .. did not have USB connection enabled on Activesync on the phone.
Thanks for your help!
Folks, when I attach my Kaiser (MDA Vario III) to my laptop using Bluetooth, I can sync without a hitch... However, when I caonnect it via USB, I get the following: [see screenshot attached]
Any ideas? I can't fins any info on t'web?
Right... Had my Tytn (SPV M3100) replaced by Orange. This now does the EXACT same thing. Vista SP1, methinks...
Make sure you have the latest Windows Mobile Device Center installed and while your kaiser is plugged in run windows update and see if there are any driver updates available.
Try killing mobsync.exe in task manager (on the desktop pc). Then restart WMDC.
or plug in the usb, then open windows update and check for updates, it will detect it hasnt got the relivent drivers and downloadn them for you. normall its supposed to do it automatically if it doesnt find the drivers but for some reason it didnt work
Thanks sofar...
But I've tried all of the above.... To death. It works fine with my Athena & my Tytn, not with the Kaiser though...
I've been having the same problem. Thought it was one of the roms I had cooked initially but then I tried a few more roms (Duttys was one) and I still couldnt sync. Either on WMDC in Vista or ActiveSync on XP.
Now I think the USB is damaged - although it still charges fine. Bluetooth sync is fine too.
Now, i don't sync my device at work on my vista machine, but i can still connect to it.
None the less, I was looking at my windows update history and when i first installed the mobile center or whatever, i downloaded an update that is listed as failing to install in y windows update history.. so.. id ont know why it fails.. but yeah..
Had the same problem, but seems to be OK now.
I followed the help file in the Mobile device center -troubleshooting a cable connection. I post it her for reference. Don't know exactly what solved the issue (I hope permanently) but possibly the firewall ports?:
-----------------------
Check the device for relevant system messages and address any conditions affecting the connection.
Ensure that the device and the PC both have USB connections enabled:
In Control Panel set to Classic View, open Windows Mobile Device Center. Select the Allow USB connections check box.
In ActiveSync on your device, click Menu > Connections, then select the Synchronize all PCs using this connection check box.
Disconnect and reconnect the device.
Disconnect, restart, and reconnect the device.
Disconnect the device, restart the PC, then reconnect the device.
Do the following:
Disconnect the device.
Open the following ports for all programs in the PC firewall:
990: open inbound TCP port
999: open inbound TCP port
5678: open inbound TCP port
5679: open outbound UDP port
5721: open inbound TCP port
26675: open inbound TCP port
Reconnect the device.
Do the following:
Disconnect the device.
Disable the antivirus program.
Reconnect the device.
Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Right-click the local area connection created by Windows Mobile Device Center, then click Properties.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device
fixed for me
I was having this problem. I'd also noticed that windows update was having problems installing a related update 'windows mobile remote adapter'.
Followed the advice in the help file re opening ports in the firewall. (FYI when adding a port just type the port number in the name field and in the port field).
It still wasn't working but when I did windows update after opening the ports it worked and is now connected.
Hope this helps
-------------------------
v1615 on Orange UK
ROMeOS.v4 07/27/08
radio 1.65.24.36
Try this, it worked for me.
Go to start<<settings<<connections tab. Then select the USB to PC icon. Uncheck enable advanced network functionality. Restart PPC and then try to re-sync.
I don't even know what enable advanced network functionality does. When unchecked, I see "connecting to host" everytime I cradle my Tilt. AND I never have sync problems, nor do I get the error message alluding to changes on the server and all changes will be lost.
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
I had the same problem with u also at 1st than reinstall Microsoft ActiveSync 4.5
& tick Enable Advance network functionality
now ok liao
think u got to restart pc after u install Microsoft ActiveSync 4.5
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
forget to ask u did u install the prog for desktop which come with the cd?
harky said:
forget to ask u did u install the prog for desktop which come with the cd?
Click to expand...
Click to collapse
Sorry, what CD/program? I only have a Windows Mobile Interactive CD.
**********
Damn found those CDs. But after installing the Outlook 2007 Trial, still nothing happens. What program for desktop should I be installing? The other CD seems to only contain those like applications and should not affect me?
sorry i forget wrongly.. try to install again & restart ur pc.. see how.. maybe restart ur diamond also
same problem here also
epiphone said:
Have Windows XP SP3 and Microsoft ActiveSync 4.5 installed.
Problem is that the ActiveSync will not connect to the Diamond via USB. These are the symptoms on connecting the USB cable:-
1) The "Connect to PC" window pops up on the Diamond, asking whether I would like to ActiveSync (sync with Outlook) or Disk Drive.
2) I choose either one and Diamond pops a dialog to declare that the device is connected.
3) ActiveSync on my pc goes into a "connecting..." attempt, but eventually throws out a "ActiveSync cannot connect to the Windows Mobile powered device" msg.
4) Diamond goes back into its Today screen, nothing happens.
I have tried :
1) disabling/uninstalling my firewall
2) checking/unchecking the Start->Settings->Connection->USB to PC->
"Enable advance network functionality" checkbox
3) Microsoft ActiveSync 4.2
4) a fresh install of windows.
****while I was at this I did manage to get ActiveSync to respond/connect seemingly for a while, during which I recall she popped up a msg saying that since I don't have MS Outlook installed, if I do proceed I can't sync contacts etc. I clicked cancel thinking I should install MS Outlook first since I do want to sync contacts, and I never managed to see this msg again****
Sorry for the lengthy post, appreciate any responses/help from gurus; noob.
Click to expand...
Click to collapse
hello..i have the same problem..regardless of what i try it just wont sync..doesnt even
register ive connected my phone..installed..uninstalled..restarted the lot..so any ideas ?
i'm having similar problem. i'm using win xp sp2 and active sync 4.5. when i plugged my diamond to usb, the pc just showed "usb device not recognized" and it was recognized as "unknown device" in device manager.
i tried to uninstall the "unknown device" and reconnect diamond again. it worked but only once. after disconnect and reconnect again, it failed
i've tried using same cable and port for cruise and everything went smooth. dunno what it is...
replying back to my own thread.... i eventually managed to get it to work simply by changing the USB port I was using, not sure why at all.
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
HTC Diamond, problems with Windows Vista
I have so much problems syncing the Vista with the HTC Diamond. It took me one whole night and the program shows that it is halfway through the hotsync but nothing else happens. Uninstall and reinstall the Active sync programme on my Vista several times. Finally it works. The next day when I did a hotsync with my office computer nothing happens. After that when I got home Vista does not sync with my Diamond again. I do not know the problem is with Vista or my HTC Diamond... I wasted so much time troubleshooting..
I've found the solution. It had nothing to do with
Vista or with WMDC 6.1 it was a setting on my HTC S710. I removed the
following setting:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Hotas said:
Hi, in my case it was the USB cable. I replaced the one I used for all my other WM devices before and now even the Diamond can connect.
Cheers,
Derek.
PS: problem and solution seen on both Vista and XP
Click to expand...
Click to collapse
Work for me too.
Tnx!
Hmm for those that tried and suddenly u got it once,but after that u disconnect and it disappear dont do anything extra!!!
Cos i got the same problem too! instead try to connect and remove it till u get it to sync again. It takes me the most 2 tries to get it to sync though..but if u try like maybe 5-6 times and it dont work..then i cant help sorry.
Btw i'm on Vista Home Premium 32 Bit.
This was what actually happened...i post this in another forum where people are having problems too.
"Hmm me having problems with syncing HTC diamond just now also. I'm on Vista Home Premium 32-Bit. I downloaded and installed the Window Mobile Device Centre(WMDC) 6.1 as they asked me to. WinXP its AutoSync 4.5. I connect and kind of expected this stupid syncing problems will happen to me like many others..zz.
I keep on trying to play with the checkbox in the USB to PC settings(To go there its Start>Settings>Connection Tab>USB To PC), people were saying if u uncheck the box it will sync already.But now my box is checked and it still can sync
Finally i got really fed up and piss..so i uninstall the stupid WMDC program totally without even plugging out the USB cable from my Diamond.Then i restart my pc, and i went to restore the USB to PC settings to ActiveSync with the tick in the checkbox. When Vista startup, i went for 1 last try haha...i just connect the diamond to my PC via the usb cable,and wow all the drivers start to install...and it sync LOL!!! And i go to control panel and was puzzled when WMDC was there even though i uninstalled it !!
And now its just sometimes i plugin it never detect but if i plug in and out ard 1-2times again it sync! I'm a happy man now"
snufkin said:
I just got my diamond connected to my pc successfully. I simply used another usb cable.
Seems diamond is more sensitive to cable quality than other HTC devices.
Click to expand...
Click to collapse
Yes - that's it.
I had the same problems - ActiveSync worked worser and worser - and last week no synchronisation was possible at all.
ActiveSync doesn't open or when it's opened - the PC-ActiveSync stayed grey...
Now - new Cable - not from HTC - and it works fine from the first time on
epiphone said:
Thanks but doesn't solve my problem, still.
Can I check what does you guys' Diamond show up as under Control Panel->System->Device Manager? If you look under Network Adaptors does it show up? Mine only shows up under Windows CE USB Devices->Pocket PC USB Sync. I recall that it should show up under Newwork Adaptors too?
Click to expand...
Click to collapse
I'm using XP SP3, ActiveSync 4.5.0 and it works fine. Of course after UNticking (disabling) the advanced network functionality. This advanced network functionality is designed for Vista, not for XP&ActiveSync.
Device manager:
In Device Manager I have the device listed with a separate entry directly from the root called "Windows CE USB Devices" and not under Network or other section. The driver provider is Microsoft and driver version is 4.0.4232.0 (06.10.2004). The driver file is wceusbsh.sys.
See the attached files.
I just don't remember from where I downloaded the driver, but for sure I did not used a CD/DVD delivered with Diamond.
issues synchronising
so i'm using activesync 4.5 with XP SP2 (i think) and i cant get my device to synchronise.
i connect it to the computer and it connects perfectly (i can explore the device and install files on it from my comp and all). It then starts trying to sync, however it never does. After an extended period of time it says "waiting for network" and then just stops synchronising - without actaully syncing any of my files! on the device it says "the server could not be reached. This could be caused by temporary network conditions" as the result and gives a support code of 0x80072EFF. it reports nothing ever synced.
It syncs with another computer in the house nicely -the comp is however ancient and we are getting rid of it! I'm sure its just a setting but i cant find it! Anyone?
Cheers guys!
Issue solved!
Not to worry i found the issue!
if this happens to anyone else this is the fix i found
"Fellow frustrated users I have worked out this issue. What happens is if you restore your computer or change files or link to another computer, Activesync creates multiple datasets on the device which must confuse the program.
With the phone disconnected from the computer, open Programs, ActiveSync, Menu, Options. If you use the scroll down bar, you will find all the datasets. I deleted all the datasets and let ActiveSync create a fresh connection."
Since I upgraded to Windows 7, I have been having a problem syncing my X1 with Windows Mobile Device Center over BT.
Everything works ok over USB first (Full sync), then I disconnect the cable.
Make BT "discoverable" on both computer and phone.
Open ActiveSync on the phone and choose "Connect via BT"
It says no device available and gives the option to pair with PC.
I do the pairing, both devices say pairing OK.
Then I choose "Connect via BT" again on the phone
The phone displays the usual:
1) Opening port
2) Connecting
3) Authenticated
In the end "Connected" is displayed as status.
With Win XP and ActiveSync 4.5 client that always meant - everything is OK, not so with Win 7.
On the PC:
Windows Mobile Device Center starts displaying "Connecting" (as soon as I press "Connect via Bluetooth" on the phone) and stays like that.
If I open "Bluetooth Devices" in my computer's BT settings and check the properties of "X1" I see that "Activesync" profile is checked.
What else can I do?
Additional info:
PC - Dell E6400 Win7 64bit
X1 ROM Agent_47 Valkyries 3.8.60TR
EDIT:
I got it working:
1) Deleted the relationship in ActiveSync (on X1) and WMDC (on the PC)
2) Deleted pairings form both devices in BT settings
3) Made the USB connection, got it syncing
4) Started the pairing in Activesync on the X1
5) Did not start the actual sync over BT instead restarted both PC and X1
6) After restart started Activesync on X1, it connected to PC and started syncing at last!
I'm still not sure that it will work tomorrow...
EDIT2:
Didn't even work after 5 minutes
Just disconnected and when trying to connect again... not working.
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
apolas said:
no problem for me on win 7
actually, when I had a problem with syncing over BT on Vista, I moved to Windows 7
You can try to completely remove Sync Center and WMDC or whatever could be removed, download installations from microsoft and try to reinstall. Don't forget to use windows update after reinstall. And remove all settings first, just for sure. Hope this will help you. It helped to me when my X1 suddenly stopped to syncing over BT on Vista.
Click to expand...
Click to collapse
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Draqula said:
Could you please post how long it takes on your system from:
Pressing "Connect via Bluetooth" on X1
to
"Connected" displayed in Windows Mobile Device Center?
That is if you start WMDC first and then start connection from X1.
On my system it sometimes takes a very long time and sometimes it's instant. Could be a problem with BT drivers on my Dell.
Click to expand...
Click to collapse
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
apolas said:
I've tried 4 times. 3 times it was exactly 30 seconds with unlocking X1, once it was even faster.
I have no problems with vendors BT drivers (ACER) and I had no problems with native Win 7 drivers right after fresh install.
Click to expand...
Click to collapse
Thank you!
try changing BT dongle it worked for me.
randolph2000 said:
try changing BT dongle it worked for me.
Click to expand...
Click to collapse
It's a Dell laptop, so BT is integrated.
As for now it has been able to get connected most of the time.
But still is strange, with Win XP Activesync 4.5, when X1 said "Connected" after all the "opening port" etc messages - it really was connected at both ends, now I don't know what the X1 thinks it's "connected" with, cause the PC is still "Connecting"...
Have you reinstalled sync soft on you computer as I told you?
hey guys
i have the same problem buy on vista 32bit i was connecting just fine but now it connects on the x1 side while the WMDC doesn't connect giving me the error sign but the sync center is connected & i can browse my phone even install programs but no syncing i've tried EVERYTHING written in forums reinstalling programs on both sides, updating drivers, removing sd card, disabling firewall & antivirus ( i have norton suite) i don't know what to do???
I have a htc touch diamond with windows mobile 6.1.I have try to connect the phone whith PC with USB.When i insert the usb cable on the phone appear active sync or transfer mode. I select one but the PC don't "say" nothing.In the other mode i have the same answer.What i need to do? I have already tried te htc sync and windows mobile device centre.
When your on Windows 7 you have to use Windows Mobile Device Center.
On your phone go to:
settings > connections > usb to pc and untick the 'enable faster data transfer' option (right beneath the 'activesync' option)
this should do the trick, hope it works out for you!