Database Develop

EDGE connection major issue

Does anyone have this problem ?
Connect IE via yr mobile EDGE service..for my case is Digi in Malaysia. The first few mins or pages..it works fine..Right after that IE cannot reach any pages and time out.. All the while the "E" for data services is still connected. Brought it back to HTC service centre...they tested 1 week , change 2 mother boards and swap one new unit...still the same issue..Its not sim issue as my connection does not break in other phones. Issue prevails in Google Maps, MSN Messenger and Shape Service IM+. If anyone knows a fix...pls help as I dunno what to do with an expensive phone that cannot sustain connection over EDGE or GPRS
Thanks

Have you flashed your rom to a different one other than stock? what about the radio, which version are you using, is it stock?
I would lean towards a radio issue or the edge service sucks.
i do know that on my older 8125 (wizard) that after about 3 days of being in constant connection i would get the same problem, but all i would have to do is disconnect form it and reconnect and it would be fine again for a long wile.

Hi pdpt,
Yes I have flashed to many ROM's and Radio including, Stock, Dutty's, Sleuth, Vega, No thrills, SNE, Alex while RADIO ROMS for WM6 and 6.1 including Nikki's , Polaris etc etc. Unfortunately all results the same. Have also tried manual connection setup, Kaiser Tweak (Edge always on) disabling the 3G portion, diabling HSDPA but those only saves batt drainag.
My previous Dopod 838Pro and the HTC Touch doesnt have this issue. Its only confined to Tytn II.

You state you've flashed to many ROM's. Have you flashed back to a stock ROM from ATT or HTC? Can make all the difference.

yes of course i did flashed back to original. the new unit i got back was also stock

cmloo said:
for my case is Digi in Malaysia.
Click to expand...
Click to collapse
well i dont know much about the edge service in Malaysia but before i say its borked try getting a new sim card. if that doesnt work im going to say that there might be something wrong with the unit itself esp if the sim card works in another phone and you can surf the internet with no problem.

Advise please?? 3G no longer connects after update.

Does anyone know how/why this could have happened. Perhaps it was a coincidence that my phone broke at the time of updating....but I just have a feeling something else has happened. I updated to Dutty's Diamond ROM and HardSPL 3.29 and after that, I cannot use 3G at all. I show I am connected to the 3G network, but I cannot make/receive calls, or use the internet. If I turn off 3G, all works fine. I tried 3 or 4 radios to see if that would help, but none did. After trying many things, I decided to go back to my original setup as it worked fine before.....but I still cannot use 3G now. I get a 3 or 4 bar signal on the 3g network it shows, but I cannot make/receive calls or use the internet. I did make sure HSDPA was enabled in KaiserTweak and Advanced Config.
If anyone has any idea...I would be so grateful to hear. I am at a loss over what could have gone wrong...or if I need to send the phone in for service.
I used to run this setup before this issue:
ROM: Alex.v52.ATT.162.cube.rom
Radio: 1.27.14.09
SPL: SPL-1.0.Olipof (Kaiser-HardSPLv1)
I updated my Kaiser to the following:
ROM: Duttys_Diamond_Rom_Ruu_Signed_5.2.1588_1.65.16.25_V1.zip
Radio: 1.65.16.25
SPL: HardSPL - 3.29
after the update, I tried the following Radios to see if it would fix the 3G issue. None of them did...
1.58.25.17
1.65.20.29
Niki Radio - 1.58.11.07
Thanks for any help or suggestions!!

This might be bad info but worth a try.
1. make sure there are no proxies being used
2. make sure all the network settings are correct for your provider
3. maybe post this problem in the thread of the rom you're using.
4. Flash back to the old rom to see if it's a hardware problem.

Thanks Chumley for the quick response!!!
I just verified no proxies are being used at this time... tried with them on and off.
I did revert back from SPL3.29 to SPL-1.0.Olipof (Kaiser-HardSPLv1) and reinstalled the old ROM I was using for the past several months.
Just turned on 3G and cannot make calls or receive them. Also cannot visit any webpages.
I am thinking I have a hardware issue at this time... but curious if I did something wrong that may have caused this.
Thanks for your suggestions... I appreciate it very much.

There was a thread last week like this and at least 2 people reported having a hardware problem. The problem was almost like yours.
http://forum.xda-developers.com/showthread.php?t=396459
OMG!!!! I just helped someone without flaming them...... Something must be wrong.

Well it sounds like what I didn't want to hear. Thanks for that link!
Just wonder why it started the moment after flashing a new ROM/Radio/SPL.... seems like it is related in some way... but who knows.
I guess it was a good run with 3G data while it lasted. ha ha
If anyone knows any ballpark figure on service costs to repair a Kaiser phone, I would love to hear it. I am guessing though that it will not be worth shipping it in for service. Well maybe it will be.

No warranty?

I will have to look into the warranty. I didn't purchase anything extra...so I was sort of assuming there was a 30 - 90 day warranty which has past. Maybe it was a 1yr. Going to have to dig out the paperwork.

Why wont my touch diamond come out of standby ?

OK
had the touch diamond about 5 days ago. (no network) stuck my orange sim in it from my e650
In that 5 days it has twice failed to come out of standby. Nothing will get it to come alive apart from taking out the battery. Bit of a problem because i use it for alarm clock in morning.
The only things ive done to it so far are
Installed PHM reg editor
Installed PHM soft reset
Installed cab file to get rid of sms threading/conversation
Installed cab file to enable delivery notifications for SMS
Carried out reg hack to not show sim contacts (although thats now reset due to the battery coming out (I think))
Anyone else had this problem and got a fix? I tried pressing the standby/off button, holding the standby/off button pulling out the stylus etc
Hope I havent got dud hardware
Cheers
JP

same problem here with my mda compact IV from T-Mobile, just have the phone for 2 day's now, and it's 8/10 times now it would not come out his standby mode.
first thing i did when i got my MDA, is flashed it to A.Z.T.O.R. V7 Black Diamond Touch Edition.
So I'm kicking this thread up, hoping for some kind of solution of idea!?!?

hello,
thats not normal. use orig. rom from provider and check it again.
if the same than back to seller.
use reset to start the device again and not the battary put out/in.
iam not expert so see this answer only as a proposing.
okokur

Previous related thread?
Still not very happy with my phone so I might send it back to be checked.

i found another thread http://forum.xda-developers.com/showthread.php?t=436000&highlight=standby+freeze
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
Click to expand...
Click to collapse
I have the same problem only at my work where I get almost no signal.
before my diamond a had a HTC Elf with the same problem only at my work, this phone is switched for a diamond with the same problem now.
I updated radio now, see what happends

The radio is updated to V. v1.00.25.05
i have much better signal now, and no problems at all.

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Full HSPA reverts to GPRS every time I make a call

Please help me out with this, I'm getting very annoyed, upset and whatever else you can think of. Two days ago, I brought my Tilt into the ATT service center because of a problem, and they replaced it with a brand new Tilt. My older one was running 6.0 but this new one is running 6.1 WinMo, which I fear is the culprit here.
I get full HSPA bars here in NYC (kaiser tweak) under most circumstances, and it stays this way while I'm surfing the net and such but, whenever I make a phone call, it automatically switches to G ! ? There are times when it might go through with EDGE *the call*, but it's seldom. I never had this problem before the phone switch. It also happens without using Kaiser Tweak, with 3G. And while I AM able to use the phone with G, I feel that this might pose a problem at some point, and would like the phone to be able to reach its full potential or.. just be the way it was.
Help is seriously needed !
Doug

dougrb said:
Please help me out with this, I'm getting very annoyed, upset and whatever else you can think of. Two days ago, I brought my Tilt into the ATT service center because of a problem, and they replaced it with a brand new Tilt. My older one was running 6.0 but this new one is running 6.1 WinMo, which I fear is the culprit here.
I get full HSPA bars here in NYC (kaiser tweak) under most circumstances, and it stays this way while I'm surfing the net and such but, whenever I make a phone call, it automatically switches to G ! ? There are times when it might go through with EDGE *the call*, but it's seldom. I never had this problem before the phone switch. It also happens without using Kaiser Tweak, with 3G. And while I AM able to use the phone with G, I feel that this might pose a problem at some point, and would like the phone to be able to reach its full potential or.. just be the way it was.
Help is seriously needed !
Doug
Click to expand...
Click to collapse
i think theyre still using EDGE / 2G for voice calls.. not all markets have switched to 3G/HSDPA voice

I too have the same issue. I'm not saying a problem, cause in my opinion it is not. When a call is made it switches back to gprs. It takes about 30 secs after the call to switch it back to hsdpa. It is probably a bug or perhaps a lack of your carrier.
BTW. I'm with T-mobile Holland, perhaps it is network related.

What I'm trying to convey though is that my other phone (which was exchanged because I thought the top of the slider was loose) did not behave like this. It kept its full H bars through every call. And the only difference between the two phones is that the previous one ran WinMo 6.0 and this one runs 6.1
They DO use HSPA here in NYC, you have to turn it on with Kaiser tweak in order to use it, though.
Doug

u nailed it 2 times on the head here..
kaiser tweak..and ur stock winmo 6.1
- kaiser tweak is an essential tool for a kaiser..never leave it behind after a flash and always enable ur HSDPA
- winmo 6.1 is a dirty dirty devil, what i suggest is to reflash and use a good radio..i live in Central New Jersey and im in and out of NY daily ( midtown / diamond district ) and i have yet to experience a dropped call!
im running the below mentioned rom and radio..give it a go..most likely u wont be disappointed!
Jstar

JstarLuvsTina said:
u nailed it 2 times on the head here..
kaiser tweak..and ur stock winmo 6.1
- kaiser tweak is an essential tool for a kaiser..never leave it behind after a flash and always enable ur HSDPA
- winmo 6.1 is a dirty dirty devil, what i suggest is to reflash and use a good radio..i live in Central New Jersey and im in and out of NY daily ( midtown / diamond district ) and i have yet to experience a dropped call!
im running the below mentioned rom and radio..give it a go..most likely u wont be disappointed!
Jstar
Click to expand...
Click to collapse
Well, it's interesting. Paulbates over at hofo suggests (and I agree w/him) that it would have been silly for them to release a ROM which did this, and we'd see tons of threads here and elsewhere about it if it were the case. I only asserted though, that the radio version might not like the area in which I live yada yada..
As soon as the problem started however, I did install Kaiser Tweak, and enabled HSDA. It worked as usual, but the H disappears just as fast as 3G was disappearing, so it makes no difference. I'm also experiencing data connectivity issues on this phone for the first time ever. Last night, even with full E or H bars, as I tried to open Opera or PIE, I'd get an error saying I had no data session open and the web page wasn't available. I tried many different pages of course, so it was the phone.. This never happened with my other phone, and I'm really regretting having taken it back now.
P.S. as far as changing the ROM and radio, I'm very inexperienced (re: have never done it before) and will wait to see if changing the phone makes a difference first. I only wish they had given me an exchange phone with 6.0 on it. Even the guy at the shop said that a lot of people have been complaining about 6.1. Do you live in NYC btw ? If so, perhaps I will take your advice about changing the ROM/Radio myself. Only thing is though, I run Linux. I do also have a Macbook Pro.. Can I do it with either of those OS's ?
Doug

Oh this is so very annoying... I just brought the phone into the store and they replaced it again. The girl I dealt with was very nice, and went through testing it out, and agreed that it was indeed doing something it shouldn't be doing. She even swapped the SIM card, but it was still the same. I then got a new (refurb of course) and it seemed to stay on E in the store, but then I wandered outside into Bryant Park (where I am now) and the same ol' junk occurred.
The last call I made actually stayed on Edge, but that was about 1 of 7 calls. Not only that, but now my voice mail doesn't work either... It asks if I have an account, then prompts me to put in my phone number. When I do, it says it's not a valid account. I'm really regretting switching my phone over, big time.
I'm going to call CS and see what they have to say (yes, we know the network isn't solid right now, but we're "working on it") Yah...
This really puts me off, but if they can't do anything, I'll start messing with the ROMS. It's just that my download speed right now sucks, too. Can someone direct me to a mobile internet speed test, which is good ? I tried toast.net, but it's too slow to load anything on any of the servers. And speedtest.net requires flash, but those probably aren't very good for mobile phones, anyway.
Doug

[Q] The Rogers Diamond

I am about to buy a Rogers Diamond. Having owned 2 different Windows Mobile phones from them, I know they probably managed to limit the heck out of their Diamond so I was wondering if anyone that has a Rogers Diamond could tell me (us?) if they decided to limit software installation, GPS, internet etc etc.
If so, is there a fix?
If there's no english one I'll get the french one. Any flashing to standard english ROM possible right now?
Thanks in advance, can't wait!
-Nick
PS: Gecko is coming soon, hopefully before Christmas!

well i got mine today, few board members got it as welll before me.
I haven't played too much with the phone yet, but up to now they dont seem like they played too much with it...
if you want to know:
ROM Version: 1.93.631.8 WWE
Radio Version: 1.00.25.06
ram: 192mb
flash size: 256mb
you can flash to anything you want as long as you HARD-SPL your phone, causing it to SuperCID.
You don't really have to worry about backing up your rom because you can find it here, a board member already got it for us to play around with.

D0MZE said:
well i got mine today, few board members got it as welll before me.
I haven't played too much with the phone yet, but up to now they dont seem like they played too much with it...
if you want to know:
ROM Version: 1.93.631.8 WWE
Radio Version: 1.00.25.06
ram: 192mb
flash size: 256mb
you can flash to anything you want as long as you HARD-SPL your phone, causing it to SuperCID.
You don't really have to worry about backing up your rom because you can find it here, a board member already got it for us to play around with.
Click to expand...
Click to collapse
havent seen that version of the radio before?

No. Memory. Card.
What the heck? I had a 4GB one anyway, but it makes testing apps and transferring music so fast!

Rogers Diamond
I got my Rogers branded HTC Diamond yesterday and so far it'll let me install any apps I want. Internet works through wifi and 3G. I can't find a way to turn off 3G connection. GPS works but acquiring sat lock takes like 5mins compared to my old EU/Asia Diamond which locks to sat in 30sec.

ROGERS 3G
Just want to share this. But I'm pretty sure this has been tackled in the forums already.
Rogers branded HTC Diamond doesn't have the option to turn of 3G through band selection. I found this registry hack to enable band selection and now I can turn 3G off.
Rogers default registry - OFF
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:0
Registry tweak to enable band changes
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:1
Now you can go to >start>settings>phone>band tab and change band settings to your choice. I switched mine to just use GSM instead of auto which always connects on 3G.

mugglesquop said:
havent seen that version of the radio before?
Click to expand...
Click to collapse
really? that's what it says here, i just double checked cause you made me wonder i did a mistake

radio version
same radio version here.
ROM Version: 1.93.631.8 WWE
ROM Date: 10/30/08
Radio Version: 1.00.25.06
Protocol version: 52.31.25.13H
DIAM110 64M
SPL-1.93.0000
MicroP-Diam (LED) v11
I'm having issue with gps sat lock taking so long and I suspect this radio version is the culprit. I might unlock and flash the radio on my phone. I've been reading this forum religiously for past 6 days now trying to understand how to unlock and flash my phone. The more I read the more I get confused.

I have the same radio but am not having any problem acquiring satellite lock. By the way, this radio is already posted in the radio thread at the top of the Rom Development forum.. so I don't know why someone said it was not seen before.
I hope someone can find or make a backup for the first splash screen (Rogers red, VGA). We have backups for the OS, SPL, and radio so far.

Hi, why do you want to disable 3G? I thought it was a benefit?
raidendb said:
Just want to share this. But I'm pretty sure this has been tackled in the forums already.
Rogers branded HTC Diamond doesn't have the option to turn of 3G through band selection. I found this registry hack to enable band selection and now I can turn 3G off.
Rogers default registry - OFF
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:0
Registry tweak to enable band changes
[\HKLM\Software\OEM\PhoneSetting\]
"ShowUMTSBandPage"=dword:1
Now you can go to >start>settings>phone>band tab and change band settings to your choice. I switched mine to just use GSM instead of auto which always connects on 3G.
Click to expand...
Click to collapse

dsixda said:
Hi, why do you want to disable 3G? I thought it was a benefit?
Click to expand...
Click to collapse
I know. It's just that sometimes I would select something which needs internet connection (ex; quickgps) accidentally and it will try to connect through 3G. My friend got billed by Rogers a hefty $3000++ for internet connection which he never used because he thinks he accidentally run internet in his phone and unknowingly left it. I like the option of enabling 3G only when I need it. Plus I read from this forum that 3G connection is one of the battery killers of Diamond.

dsixda said:
I have the same radio but am not having any problem acquiring satellite lock. By the way, this radio is already posted in the radio thread at the top of the Rom Development forum.. so I don't know why someone said it was not seen before.
I hope someone can find or make a backup for the first splash screen (Rogers red, VGA). We have backups for the OS, SPL, and radio so far.
Click to expand...
Click to collapse
I'm using iGO8 and on my now sold EU/Asia Diamond it worked pretty well. Now with the Rogers branded HTC Diamond it takes like somewhere from 3-5 mins to lock to a sat. It sees the satellites but just wouldn't lock to them. My old diam got 1.00.25.05 radio in it and I'm thinking of flashing my phone with the same radio but keeping the Rogers ROM since there not that bad and as quick and stable as some cooked ROMs out there.

raidendb said:
I'm using iGO8 and on my now sold EU/Asia Diamond it worked pretty well. Now with the Rogers branded HTC Diamond it takes like somewhere from 3-5 mins to lock to a sat. It sees the satellites but just wouldn't lock to them. My old diam got 1.00.25.05 radio in it and I'm thinking of flashing my phone with the same radio but keeping the Rogers ROM since there not that bad and as quick and stable as some cooked ROMs out there.
Click to expand...
Click to collapse
The Rogers one is 1.00.25.06.. wouldn't that be better, if not almost the same (version number)?
I'll go driving tonight to test mine

raidendb said:
I know. It's just that sometimes I would select something which needs internet connection (ex; quickgps) accidentally and it will try to connect through 3G. My friend got billed by Rogers a hefty $3000++ for internet connection which he never used because he thinks he accidentally run internet in his phone and unknowingly left it. I like the option of enabling 3G only when I need it. Plus I read from this forum that 3G connection is one of the battery killers of Diamond.
Click to expand...
Click to collapse
$3000?? But I thought they max out the data plan at $100 if you go over. I'm on my first month so I haven't seen my first bill yet, but apparently I have used up a lot of voice call minutes even though I hardly used the phone to call!!! I leave my data on all the time so that I can check email every half hour.

dsixda said:
$3000?? But I thought they max out the data plan at $100 if you go over. I'm on my first month so I haven't seen my first bill yet, but apparently I have used up a lot of voice call minutes even though I hardly used the phone to call!!! I leave my data on all the time so that I can check email every half hour.
Click to expand...
Click to collapse
I don't know. He doesn't have any data plan with rogers just voice so I guess he is like pay as you go for 3G.
And just like me with my old iPAQ PDA phone I get billed for data usage every now and then for something I've never used. The most I got was 40 bucks. Didn't bother complaining since my time getting on hold by customer service is worth more than $40.

hat gps application is used in your diamond?
raidendb said:
I got my Rogers branded HTC Diamond yesterday and so far it'll let me install any apps I want. Internet works through wifi and 3G. I can't find a way to turn off 3G connection. GPS works but acquiring sat lock takes like 5mins compared to my old EU/Asia Diamond which locks to sat in 30sec.
Click to expand...
Click to collapse
Hi, I am about to buy the rogers diamond. Since GPS is my must have function in a smart phone, could you tell me what gps application is used in your diamond?
Do you know if iguidance 3.0 works in rogers diamond?
Thanks

FYI
I am using Tomtom 7.91 on Diamond, it has about 2-3 seconds lag, very annoying

I'm using iGO8. So far great that is if it locks to a sat signal. Nothing wrong with iGo8 but I think it the radio version that came with Rogers branded diam.
hpod06: when you say 2-3 sec lag, do mean that your position on the gps is 2-3 sec late from actual. If so then same here. And same with my other iPAQ gps phone. So I think it's not the gps apps thats causing this delay but the gps chip used by phone. Well the lag doesn't really bother me since gps apps announces your next maneuver before hand. Just need to get use to it.

dsixda said:
The Rogers one is 1.00.25.06.. wouldn't that be better, if not almost the same (version number)?
I'll go driving tonight to test mine
Click to expand...
Click to collapse
I'm using Radio 1.00.25.08 on Roger's in Toronto...been quite happy with it's performance.
ROM v: 1.93.831.1 WWE
HTC Touch Diamond P3700

Avoid rogers diamond!
I had to exchange rogers diamond to iphone even though I am always not a apple fan.
For whatever reason, the performance of rogers diamond is unacceptable. i.e. Multiple applications running concurrently would just hang the system. It's like a single thread system
I called the customer service, and the customer service manager didn't explicitly deny the problem when i pointed out, which imply this could be a common issue to the rogers diamond. As I have been reading all the diamond review, bad performance seems a always an issue. Some said, it's being significantly improved after upgrading to the new firmware, but at least this is not the case on rogers diamond. Regardless the underlying reason, i highly doubt rogers did a real integration test on diamond!!