Why wont my touch diamond come out of standby ? - Touch Diamond, MDA Compact IV General

OK
had the touch diamond about 5 days ago. (no network) stuck my orange sim in it from my e650
In that 5 days it has twice failed to come out of standby. Nothing will get it to come alive apart from taking out the battery. Bit of a problem because i use it for alarm clock in morning.
The only things ive done to it so far are
Installed PHM reg editor
Installed PHM soft reset
Installed cab file to get rid of sms threading/conversation
Installed cab file to enable delivery notifications for SMS
Carried out reg hack to not show sim contacts (although thats now reset due to the battery coming out (I think))
Anyone else had this problem and got a fix? I tried pressing the standby/off button, holding the standby/off button pulling out the stylus etc
Hope I havent got dud hardware
Cheers
JP

same problem here with my mda compact IV from T-Mobile, just have the phone for 2 day's now, and it's 8/10 times now it would not come out his standby mode.
first thing i did when i got my MDA, is flashed it to A.Z.T.O.R. V7 Black Diamond Touch Edition.
So I'm kicking this thread up, hoping for some kind of solution of idea!?!?

hello,
thats not normal. use orig. rom from provider and check it again.
if the same than back to seller.
use reset to start the device again and not the battary put out/in.
iam not expert so see this answer only as a proposing.
okokur

Previous related thread?
Still not very happy with my phone so I might send it back to be checked.

i found another thread http://forum.xda-developers.com/showthread.php?t=436000&highlight=standby+freeze
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
Click to expand...
Click to collapse
I have the same problem only at my work where I get almost no signal.
before my diamond a had a HTC Elf with the same problem only at my work, this phone is switched for a diamond with the same problem now.
I updated radio now, see what happends

The radio is updated to V. v1.00.25.05
i have much better signal now, and no problems at all.

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Related

PLEASE HELP!! cant connect to the network :(

Hey everyone ..
i was using my Blueangel normaly and so happy with it until i faced this problem before 2 days ..
I was texting my gf while i was out and kept on even though the battry gave me a warrny that its really low .. i ignored and kept SMS's her until it went off.
i went home charged my device but its not connecting to the network. it shows either "No Service" (where it shows X beside the signal tower) or "Searching" (where it shows ! beside the signal tower).
Please anyone knows how to turn it on im really in a bad situation here.
Note: just to let you know im using WM5 Hemi's rom and upgraded it today to Xplode's rom just hoping it would help.
Well when i tried another sim on my blueangel it worked and my sim card on another mobile it worked also. im really losing my brain
44 views no one have a slight idea..
anyways thanks alot everyone for visiting
Hi,
All I can suggest is to re-install radio rom! prob 1.15.
If not that then ensure flight mode is NOT active, and battery's fully charged
Also when you reset BA, on first screen does the R show a none?
If so reset, twice, its a common problem with BA and WM5, it isn't able to intialise the radio rom before WM5 boots.
It seems wierd that another sim worked on your BA, must be a faulty/damaged sim.
I also note you've tried the non-working sim on another phone and that works! Wierd that too!
Hope that helps,
Sunny
Have you tried to manually select the network in the "Phone" settings screen? I've heard of similiar problems being fixed by that.
well after i asked here and there and got disappointed with I-Mate people.. they know nothing at all
an IT in my company told me the problem is with my sim card. its damaged cause of the change in the battry power (as he says) it damaged the frequency that my mobile use to read the sim so there for it would work on any mobile except mine.
so i would change the sim but it needs me ages to get free and do that.
THANKS ALOT TO EVERYONE ATLEAST READ MY THREAD OR TRIED TO HELP
YOU GUYS HERE ARE THE BEST
By the way
sunny: the Radio is already 1.15 from ages. but thanks alot for trying to help me.
Fraser: I tried to manualy select the network but it says there is no network which is funny cause there is 4 networks in my area.. actuly im working with the same operator so im inside the tower LOL. the signal streth is the best here.
Thanks alot mates
No problem!
Thats what we're here for!
Regards
Same problem
I once had the same problem. Now I'm no genius when it comes to these phones and it actually took me a whole week to get an idea of what the hell happened to my phone. Basically, these phones are Quad Band (GSM 850/900/1800/1900) and for some reason after I upgraded I lost my signal. I found a little application that let me reselect my band (its not built into windows for some reason) and that solved my problem. I just selected "Auto select" and the problem was solved after a soft reset.
Now, I can not remember what that application was but maybe that can give you an idea of what to search for.
No Service issue
sunnyd24 said:
Hi,
.......
Also when you reset BA, on first screen does the R show a none?
If so reset, twice, its a common problem with BA and WM5, it isn't able to intialise the radio rom before WM5 boots.
...........
Hope that helps,
Sunny
Click to expand...
Click to collapse
Hi, is there more 'democratic' way to resolve this issue than reseting BA twice?
After installation of xplode's R4 for noobs an old version of R 1.06 was left on BA. Thinking that this was a reason for No Service of the phone I dumped latest R , but double f..reseting necessity still persists ...
Is that a normal thing to reset twice such an advanced device when you want even just to call smbdy? Thanks
there is a lil bug in my roms, after totally draining both bateries when you power it on it says NONE for radio you have to soft reset it again in order to work. I have never had a band selection problem but it is possible reason for this
xplode said:
there is a lil bug in my roms, after totally draining both bateries when you power it on it says NONE for radio you have to soft reset it again in order to work. I have never had a band selection problem but it is possible reason for this
Click to expand...
Click to collapse
Hi hi there! First of all please accept my deepest appreciation for such a great work you have done to make us - PPC ordinary users - little bit more happy Just one small note - is it possible to upgrade your downlodable R4 file with all necessary ROMs - Radio, etc., etc. With the intention that every Noob trying to upgrade his/her BA, should do it in a push of one button - not searching for separate latest ROMs and HowTo instructions? Thanks for your time!
P.s. Sorry it seems came out little bit off topic....
well it is possible but i have no time to do it. or you can try to copy the radio nbf file into the folder of the nk.nbf and run the upgrade utility
Any solution on this matter ? I am using Helmi MW6 ROM with radio 1.15.00 and i'm having the same problem.
I've searched the forum but found no solution yet.
JP

Tytn II freezing/ hanging in standby

Hi all - I have a weird problem for which I am hoping people here would have a resolution. Recently bought a Tytn II,
ROM Version 1.81.415.4 WWE
ROM Date 10/29/07
Radio Version 1.27.15.32
Protocol version 22.51.88.13W
Using with a 2 GB memory card
Now, i have noticed a few times that the device just does not come out from the standby mode - the Green LED indicating that the GSM is on is flashing, but when I try to call into it using anothe rphone, it indicates being switched off or not reachable. I try to start is using the power key, or any number of keys without luck - the only way out is a soft reset.
I have seen some people quote a similar problem, but not inding a resolution there, am posting this up here
Pls help - I am extremely reliant on this as a business device and will get stuck if it behaves like this
Have you tried a hard reset? I know some radio's/ROM's have this issue
mine started doing that a while back and I found that it was a combination of my phone automaticly reciving an email while it was asleep and this program I had that gave you points for AP's and cell towers I forget what its called after I got rid of that program and changed my email to retrive manually the problem stoped
What apps would I need after a hard reset ?
KDKobes said:
Have you tried a hard reset? I know some radio's/ROM's have this issue
Click to expand...
Click to collapse
Hi - thanks for the valuable advice. I would do so - however, another problem is compounding the same - I got this from a friend, and dont have the getting started CD that comes with the pack - can you tell me about, on a hard reset, what apps would I need to reload from the getting started CD? Or would I not need the CD ? I have all the other contact data with me on Outlook, and the other files I have copies of on the computer, so I don't plan to use a backup/ restore.
The only thing I have noticed that gets changed is the sensitivity resets to default usually which can be changed back in KaiserTweak or Advanced Configuration. I would say if you have never done any ROM or Radio changes to the device, and its a new phone its probably got something wrong with it. That gives you 2 options. 1 - take it back and get it replaced if you can, or 2 - follow the WIKI and change you ROM/Radio, but read WIKI because you will need to HardSPl before flashing anything.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I have the same issue once in a while. In my case gwes.exe hangs at that point which after that i have to soft reset. Still have no fix found though
I'm sorry but my fix wont work for you as its only for people whose phones only crash in standby there is no gwes.exe hang associated with it. Obviously it only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
@nlel
I allready tried a hard reset but the problem returns after a certain time.
The gwes.exe does not hang when using the device, it only hangs when resuming from standby and does not allways occur.
Well in your case its very obviously a software or hardware problem and nothing to do with the SIM and/or settings which impact the SIM. I don't know what else to suggest if my solution doesn't help I don't know what else you can try to do btw how do you know gwes.exe is crashing when resuming from standby.
When it happens to me (because of phone band type set to auto) I cannot see what is happening on the phone at that precise moment as I have to soft reset. There is nothing that is obviously crashing at the same time.
By the way gwes.exe according to MSDN, its Graphics, Windowing, and Events Subsystem. GWES loads display drivers, printer drivers, and touch screen drivers, maybe you have a hardware fault.
Does it happen to both your Tytn II's?? and have you tried my solution or a new SIM ?

Kaiser won't wake up from standby

Hi there,
For some time now I these weird symptoms if I place my Kaiser in my backpack next to my Blackberry...
- It won't come back when pressing the power button
- But status LED is still blinking the usual way
- Trying to call it will just reach the voicemail
> Doing a soft-reset is the only way to use it again.
I tried different ROMs (initially 6.0, and now 6.1)
Any idea or comments?
Thanks
Anyone with an idea on how to log what was happening until it "freeze"?
I'm not savvy, but I think this is called the Stand-By of Death (SoD).
Here's a thread with some details:
http://forum.xda-developers.com/showthread.php?t=332088
Replace your device if under warrenty!!! I had to 5 times since Feb. Good luck!
i dont think there is anything wrong with your kaiser
i noticed that my artemis was getting exactly the same symptoms when my brother was placing it near play station 3... so i assume its something to do with electro-magnetic physics
you may however want a technician to look to your phone - to stop the doubts
I'm a bit scarred with repair guys...
Usually they give a refurb model (and not as "nice" as mine)
i agree with you - i dont like taking my new toys to repairs i always get the paranoia against them
dude ur phone is well - i experienced this in the past with several phones... keep an open eye if it happened in another situation that does not involve another device - then its time to call the bad repair guys
sebbes said:
I'm a bit scarred with repair guys...
Usually they give a refurb model (and not as "nice" as mine)
Click to expand...
Click to collapse
Yeah, it's really a weird thing ...
Problem is I have to keep both device in my backpack (BB8820 work device, and TyTN II personal device)
The most weird point is that the Kaiser was able to work smoothly for months in the same situation... Don't know if it's since I install the HardSPL, or a different radio than the stock one (WM6.0 versions)
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Fix the phone radio of WM

Hi all, i got a Kaiser, ATT model, 2 month ago i has been using the device as pocket pc only and was working perfect, now i use as phone with the carrier "CLARO" from Chile... well this its drive me to crazy... when the phone function its on, the device its very sticky, i use it fro 3 or 5 min and then freeze for 30 seconds, some times i just wake up it from sleep and freeze, some times start freezing 15 second every 2 seconds... when i say freeze i mean its dosnt respond from any imput (Screen, Hardkeys, Keyboard, Power)... i was testing kaiser radios like 1.65.xx, 1.70.xx, 1.71.xx and niki, etc. without luck... i hide sim contacts too, i set manual search for networks, i try with automatic too and disable the other country networks that i found on the sim, i switch between GSM and 3g, i even change my custom ROM...
Well i think i am not hte only one in the world with this problem, long time ago i see a guy with a ipaq 6940, WM 5.0, i see the device working and freeze a lot too with the same way, even in XDA i read post responses talking about this, i think the problem its related to the reception, some times when i am on home work very nice, but when i go to the center of my city and enter to mall, the device start freeze a lot, on my girlfriend house too (its a solid structure, my its make in wood lol)...
so, i am very tired of this, its getty a pain to use the device, any one has some similar problem? i think the windows reg can be tweaked for disable some parameters of phone and cause problem, maybe a way to tell the phone "when the signal its low, just lost it", in other post (i dont remeber the link, so please if anyone know it plz post it here) i read that there a reg key to set the priority or some like that the carrier give to the phone (in numbers)... well any info its welcome!!!!!
Regards and thanks!
no body has same or similar issue????

Constantly Intermittent Connection

I have an AT&T Tilt, and I ran the unlocker on it.
Recently I installed the TPC V11 Chumpstyle rom which is a 6.5 rom. Things seemed fine on it for the first couple days but then I noticed it was constantly disconnecting without notice from the service. Texts would randomly stop going through, and when I would go to make a call, it would end the call after about 10 seconds of unsuccessful dialing. Same with the data.. no browser would work.
I decided to try out different radios and different SPLs, even mirroring peoples setups which I assume were working since they have them in their sig lines.
These are the combinations I have tried:
HardSPL 3.29
USED:
1.70.19.09 - Intermittent. Only gets off 4-5 text messages before disconnect.
1.65.21.18 - No 3G connection
1.71.09.01 - No Service
1.70.18.02 - Intermittent disconnect
1.65.17.54 - Long connection time after startup - refuses to connect
HardSPL 3.56
USED:
1.64.08.21 - 4 minute connection time on startup, camera doesn't work
1.71.09.01 - No Service
1.70.19.09 - Intermittent disconnect
1.70.18.02 - No Service
HardSPL 3.34 Dave
USED:
1.70.18.02 - No Service
1.70.19.09 - Intermittent
What surprises and annoys me most is right now I have the stock rom/radio
Rom: 3.57.502.2
Radio: 1.65.21.18
and it does the same exact thing. It is very intermittent, works for 5 minutes after startup, and then nothing.
Nothing on the forum I have been able to search has helped me with this issue, and any help anyone can offer would be greatly appreciated.
one more thing comes to mind that might be worth a shot...
try to disable the 3G/HSDPA mode altogether and configure the device for plain GSM mode only. see how that fairs with the stock configuration or any of the "recommended" combinations of SPL and radio.
ASC - thanks for the reply. I am not certain how to disable 3g/hsdpa modes. I'll look around to figure it out and then post my results here.
Thanks again
It seems that the edge still connects, but I am having the same issues. Just randomly stops all connection
This is the same issues mine developed within the last month. No luck yet tho.
robseargeant said:
This is the same issues mine developed within the last month. No luck yet tho.
Click to expand...
Click to collapse
Just lovely. I really would like a way to fix it. I don't plan on paying 125.00 for the insurance costs to get a new one, and really don't want to spend 300.00 on a TP2.
Thanks for your post, keep me updated if possible!
After looking at some of the newer thread posts, I think I may have a hardware issue here. Anyone able to tell offhand whether it isn't or if it could be, and/or if it is possible to fix?
I swapped out my motherboard with a friends who had given me thiers last year due to a broke screen. I did a Sprite back up and everything has been good for 24 hours.
Hey I think I have a similiar problem
2 weeks ago I was home and just lost service while the rest of my family and i usually had serivice. I would get service occasionally but only for 30 seconds or so and maybe like once every 15 minutes.
So I went back to school and for 2 straight weeks I had absolutely no problems.. and now I'm home again and I have the same problem..
Also last night I started using an old RAZR and it worked fine untill this afternoon seems to be acting the same, but when I went to ATT last time I was given a new SIM card...
Really weird.
I went through the SIM card swap as well. From what rob said it sounds like a hardware issue. Bad batch of AT&T Tilts all going bad around the same time?
I used advanced config to shut off data connections and then set my band to GSM and mine works fine now..
I just did the same using Advanced Config. I'll see what happens. I have no "Band" setting tab.
Did that help mini... after i did that mine "kinda" worked but then when i switched the band it worked perfect. I think you might have do so something in advanced to get the band tab to appear in "Connections." Ill try to figure out what I did
Try to see if you have the "Band" tab under "Phone", sorry it's not under connections, its right after network. I I switched network type from auto to GSM. If the page isnt there in advanced config under phones there is an option to "Show Band Page"
Also same intermittant issue w HSDPA
All,
My rom (Athene) has a setting under connections to disable HSDPA. I've found the phone works pretty well with HSDPA disconnected. I've also tried different radios and still having the same problem.
My assumption is that the TILT (8925) was never really designed for HSDPA or that the spec has changed since AT*T has started implementing it.
When I have HSDPA turned on, it works for about 2-5 mins then I cannot use Medianet or make/receive calls.
However, I know that HSDPA is working sometimes, because I did a speed test and found that I got approx 450kbps w/ HSDPA turned on. With EDGE, I only get 140-150kbps.
I say we all petition AT&T (or whoever your provider is) as well as HTC and require that they provide us with new versions of the TILT that actually support HSDPA properly. Obviously, if that many of us have the same problem and we all have different rom's and radios, it's got to be a network or hardware issue.
I plan to call / write ATT & HTC today. I'll let you know my findings.
Regards,
Austin
It's definitely got to be HTC/AT&T's fault. This is no coincidence. This is bs.
Well, I just got off the phone with Asurion and I have some good news.
As the Kaiser is no longer manufactured, and the HTC Fuze replacement they offered me does not fit my needs, they are replacing my Kaiser with a brand new Rhodium with a 12 month warranty. Farewell, Kaiser forum!

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