Hi all - I have a weird problem for which I am hoping people here would have a resolution. Recently bought a Tytn II,
ROM Version 1.81.415.4 WWE
ROM Date 10/29/07
Radio Version 1.27.15.32
Protocol version 22.51.88.13W
Using with a 2 GB memory card
Now, i have noticed a few times that the device just does not come out from the standby mode - the Green LED indicating that the GSM is on is flashing, but when I try to call into it using anothe rphone, it indicates being switched off or not reachable. I try to start is using the power key, or any number of keys without luck - the only way out is a soft reset.
I have seen some people quote a similar problem, but not inding a resolution there, am posting this up here
Pls help - I am extremely reliant on this as a business device and will get stuck if it behaves like this
Have you tried a hard reset? I know some radio's/ROM's have this issue
mine started doing that a while back and I found that it was a combination of my phone automaticly reciving an email while it was asleep and this program I had that gave you points for AP's and cell towers I forget what its called after I got rid of that program and changed my email to retrive manually the problem stoped
What apps would I need after a hard reset ?
KDKobes said:
Have you tried a hard reset? I know some radio's/ROM's have this issue
Click to expand...
Click to collapse
Hi - thanks for the valuable advice. I would do so - however, another problem is compounding the same - I got this from a friend, and dont have the getting started CD that comes with the pack - can you tell me about, on a hard reset, what apps would I need to reload from the getting started CD? Or would I not need the CD ? I have all the other contact data with me on Outlook, and the other files I have copies of on the computer, so I don't plan to use a backup/ restore.
The only thing I have noticed that gets changed is the sensitivity resets to default usually which can be changed back in KaiserTweak or Advanced Configuration. I would say if you have never done any ROM or Radio changes to the device, and its a new phone its probably got something wrong with it. That gives you 2 options. 1 - take it back and get it replaced if you can, or 2 - follow the WIKI and change you ROM/Radio, but read WIKI because you will need to HardSPl before flashing anything.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I have the same issue once in a while. In my case gwes.exe hangs at that point which after that i have to soft reset. Still have no fix found though
I'm sorry but my fix wont work for you as its only for people whose phones only crash in standby there is no gwes.exe hang associated with it. Obviously it only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
@nlel
I allready tried a hard reset but the problem returns after a certain time.
The gwes.exe does not hang when using the device, it only hangs when resuming from standby and does not allways occur.
Well in your case its very obviously a software or hardware problem and nothing to do with the SIM and/or settings which impact the SIM. I don't know what else to suggest if my solution doesn't help I don't know what else you can try to do btw how do you know gwes.exe is crashing when resuming from standby.
When it happens to me (because of phone band type set to auto) I cannot see what is happening on the phone at that precise moment as I have to soft reset. There is nothing that is obviously crashing at the same time.
By the way gwes.exe according to MSDN, its Graphics, Windowing, and Events Subsystem. GWES loads display drivers, printer drivers, and touch screen drivers, maybe you have a hardware fault.
Does it happen to both your Tytn II's?? and have you tried my solution or a new SIM ?
OK
had the touch diamond about 5 days ago. (no network) stuck my orange sim in it from my e650
In that 5 days it has twice failed to come out of standby. Nothing will get it to come alive apart from taking out the battery. Bit of a problem because i use it for alarm clock in morning.
The only things ive done to it so far are
Installed PHM reg editor
Installed PHM soft reset
Installed cab file to get rid of sms threading/conversation
Installed cab file to enable delivery notifications for SMS
Carried out reg hack to not show sim contacts (although thats now reset due to the battery coming out (I think))
Anyone else had this problem and got a fix? I tried pressing the standby/off button, holding the standby/off button pulling out the stylus etc
Hope I havent got dud hardware
Cheers
JP
same problem here with my mda compact IV from T-Mobile, just have the phone for 2 day's now, and it's 8/10 times now it would not come out his standby mode.
first thing i did when i got my MDA, is flashed it to A.Z.T.O.R. V7 Black Diamond Touch Edition.
So I'm kicking this thread up, hoping for some kind of solution of idea!?!?
hello,
thats not normal. use orig. rom from provider and check it again.
if the same than back to seller.
use reset to start the device again and not the battary put out/in.
iam not expert so see this answer only as a proposing.
okokur
Previous related thread?
Still not very happy with my phone so I might send it back to be checked.
i found another thread http://forum.xda-developers.com/showthread.php?t=436000&highlight=standby+freeze
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
Click to expand...
Click to collapse
I have the same problem only at my work where I get almost no signal.
before my diamond a had a HTC Elf with the same problem only at my work, this phone is switched for a diamond with the same problem now.
I updated radio now, see what happends
The radio is updated to V. v1.00.25.05
i have much better signal now, and no problems at all.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
NEW (29/4/09) --> after further investigation and discussion with other kaiser owner affected with same problem, the thing could be more important than expected as many Kaiser could be potentially having the same problem.
The issue is that after going on flight mode the unit can start to have problems to get registered to the phone operator. Sometimes the problem is mitigated temporary by disabling 3G but the problem can persist. The unit is able to see the operators available but not to connect to any of them. Units affected were built between 07/07 and 11/07.
If you are affected please post your release date (DATE: DDMMYY(TBXX)/EU) that you can find on the sticker on the atenna in the back, under the back cover.
If you are not, be aware of the problem as you may start to have it if you go to flight mode or travel abroad.
NO SOLUTION FOR THE TIME BEING, AND IN GENERAL AFFECTED UNITS ARE ALREADY OUT OF THE GUARANTEE PERIOD.
----------------------------
My TYTN II has more than 1 year.
The problem: Basically it is out of coverage all time, and does not manage to get connected to any network.
It started about 1 year ago. I am base in France and I want to USA. When I arrived to New York it did not work anymore. I thought it could have been the roaming or just that I had changed the SIM card a few weeks before and the operator did something wrong (ORANGE). But the point is that the same SIM was working in my spare nokia and on the other hand an Orange Spain SIM had the same problem.
I spend a few days in USA moving from one state to the other and after 2 or 3 days the phone started to work but with some problems (changing from one operator to another it did work) finally the 4th day it was working.
When I returned to Paris, it did work ok for a while.
Then one day the phone just droped the connection to the operator, and at the same time the Bluetooth link to the BT carkit and the GPS stopped and restarted. Since that moment the phone just did not work anymore (only the telephone).
I open a case to HTC who never replied. On the phone they just say inconsistent things.
The WM6.1 official release came out and I did upgrade it--> still the same. A new ticket open to HTC without replay. I stopped using it for a while.
In summer I went to Spain for vacations and started to play with it again. One day it started to work again without any justificiation.... so I left it like that.
Months latter I got a mail from HTC (really very reactive) but at that point the phone was working since more than 4 months.
By the end of 2008 when I was in Spain and this time using my Orange Spain SIM, I had to replace the SIM. After a few days, and after travelling across Spain, I had again the same problem. And actually the phone did not get any coverage with any of the SIM I use (Orange FR, Orange ES, Movistar...). Little by little it started to work again and it has stay like this for a few months.
In the last few weeks I have been in UK and Italy. Again started to have problems and finally, after a visit to Italy my phone has stop working. It is like that for 2 weeks.
The point is that I have tryed all kind of things:
- force to GSM or let it in auto
- change the UMTS and GSM bands
- different SIM from different operators
- Official WM6.0 and WM6.1 spanish
- finally I started to flash different Radio ROM and also coocked ROM
- when I search manually the operators or I try to fix it manually, I see that the phone is actually capable to see the available networks, but it does not manage to get registered in any.
At the end it is always in with the "!" symbol, saying either that it has no coverage or that the access is refussed.
I have seen that in two occasions I had changed the SIM a few weeks before. Also that the problem has always happened after putting the phone in flight mode (actually I was flying) and landing in a new city or even a new country; except once.
Last point: it is free HTC Spanish version. It is actually the second as the first I had was stollen. With the first I never had problems.
I will end up sending it back to HTC but obviously it will take very very long and meanwhile I will not have the GPS and the rest of the PDA that still work ok.
Any idea?
Thanks
Wow that was a long post, even so, you've left out some important info. Which ROM Radio and SPL versions are on the device now (the wiki explains how to find all this out if needed). Has the device suffered any physical bumps or been used in the rain/got wet? Have you tried cleaning the battery terminals and spring posts with a cotton bud soaked in contact cleaner or IPA? Not sure if the last one will help (especially if there are no battery charge problems) but it may be an intermittant problem and I've found this to be a known issue with the TyTN II. Also, how much more than one year have you had the phone (my TyTN II came with a warranty about 15 months).
Thanks for the info. I have verified all connectors, including battery and SIM.
More over I have 2 batteries and I have done all kind of test with both and with and without power supply.
On the other hand, I have tested all (really all) the RADIO ROM available in the FTP server of xda-developers, plus some more up to the 1.70.18.02 and
1.71.09.01.
Right now I'm running the 1.64.06.04.
In terms of ROM, I have also tested serveral. The last few are:
- offical HTC WM6.1 ESP (BTW with radio 1.65.17.56)
- KaiserESNReconstructedTestFix02
- RUU_Kaiser_SPA_WM6.1.19212.MobileVirtualVista2.21_radio_sign_25.83.40.02_1.65.16.25_by_ansar
The one I am running right now is:
- KaiserSpanish diamond II
The unit is from nov. 2007, I guess is out of guarantee. On top it was a gift...
But this is not the issue, the problem is actually that I guess that HTC will take several weeks to repare or replace it, and I can not live without the PDA part. I am considering to buy a second hand unit and then we will see....
pepesr said:
Thanks for the info. I have verified all connectors, including battery and SIM.
Click to expand...
Click to collapse
How? The mark one eyeball won't pick up a thin film of grease which may still be enough to pose occasional connection problems. The best bet is simply to clean it as described (being careful not to spray the device directly to ensure the moisture indicators aren't triggered).
More over I have 2 batteries and I have done all kind of test with both and with and without power supply.
Click to expand...
Click to collapse
I have 3 batteries (original and 2 spares) and have had battery terminal problems in the past. I think that all those battery changes may exacerbate the problem. Cleaning as described from time to time, has prevented any recurrence.
In terms of ROM ..... The one I am running right now is:
- KaiserSpanish diamond II
Click to expand...
Click to collapse
You could try reviewing the ROM thread for that ROM but if the problem occurred the same with other ROMs, that's unlikely to be the cause.
The unit is from nov. 2007, I guess is out of guarantee. On top it was a gift...
But this is not the issue, the problem is actually that I guess that HTC will take several weeks to repare or replace it, and I can not live without the PDA part. I am considering to buy a second hand unit and then we will see....
Click to expand...
Click to collapse
Still a few outstanding questions, has it been subjected to anything you may think could cause such problems such as being dropped, shocked or soaked? Also what SPL does it have on it and have you tried reflashing the SPL version (as everything else has already been flashed many times)? I'm thinking this is more likely a hardware defect but you may as well take every step you can to rule out other problems before going down the path of employing specialists to take a look at it.
If you do revert it to a UK Orange standard setup and send it off to HTC in Milton Keynes for repair, you may be surprised at how quickly they can turn around such a job. Although the only service I've used from them was a free ROM reversion while under warranty, after booking my device in over the phone in advance, I dropped it off in the morning of the agreed day and it was ready when I picked it up last thing the same day so the repair centre can really be very efficient (don't ask me about the call centre though ). There's no harm in enquiring with them first but I do suggest you revert everything back to 'as supplied' spec first (even though there's virtually no chance it'll be fixed for free).
Wow that is totally crazy. Good luck with that.
Flying Kiwi said:
How? The mark one eyeball won't pick up a thin film of grease which may still be enough to pose occasional connection problems. The best bet is simply to clean it as described (being careful not to spray the device directly to ensure the moisture indicators aren't triggered).
I have 3 batteries (original and 2 spares) and have had battery terminal problems in the past. I think that all those battery changes may exacerbate the problem. Cleaning as described from time to time, has prevented any recurrence.
Click to expand...
Click to collapse
I will clean it again just to be sure....
Flying Kiwi said:
You could try reviewing the ROM thread for that ROM but if the problem occurred the same with other ROMs, that's unlikely to be the cause.
Click to expand...
Click to collapse
I have gone through the forum to find another similar cases, but no luck. I agree with you that it is very unlikely that it is the ROM, as it happened with 5 different ROMs, including official WM6 and WM6.1.
Flying Kiwi said:
Still a few outstanding questions, has it been subjected to anything you may think could cause such problems such as being dropped, shocked or soaked? Also what SPL does it have on it and have you tried reflashing the SPL version (as everything else has already been flashed many times)? I'm thinking this is more likely a hardware defect but you may as well take every step you can to rule out other problems before going down the path of employing specialists to take a look at it.
Click to expand...
Click to collapse
A few drops in 1 year an a half, this is almost unavoidable. But not a big crash, and in any case it never happened just before the problem. The only real correlations I've noticed are:
- in tow occations it happened after my operator replaced the SIM
- in all cases but one, I had problems when roaming or when coming back from abroad
I did not mention it but I reflashed the SPL a few times.... the same. I have also changed the Network Wizard and run it several times (there are some problems in the forum where people can not get access to some of the operator's services). Nothing changed
There is another point, when I go to the configuration of the Phone, I can list the available networks, but the issue is that it does not get registered to any of them. It may even be a problem with the operator an not the phone itself.
Flying Kiwi said:
If you do revert it to a UK Orange standard setup and send it off to HTC in Milton Keynes for repair, you may be surprised at how quickly they can turn around such a job. Although the only service I've used from them was a free ROM reversion while under warranty, after booking my device in over the phone in advance, I dropped it off in the morning of the agreed day and it was ready when I picked it up last thing the same day so the repair centre can really be very efficient (don't ask me about the call centre though ). There's no harm in enquiring with them first but I do suggest you revert everything back to 'as supplied' spec first (even though there's virtually no chance it'll be fixed for free).
Click to expand...
Click to collapse
That is a good point. As I have to travel to UK from time to time I may consider it as an option, but as you say, I want to try all possibilities before.
Thanks again, and thanks to all other people that have any suggestion.
pepesr_1 said:
The only real correlations I've noticed are:
- in tow occations it happened after my operator replaced the SIM
- in all cases but one, I had problems when roaming or when coming back from abroad
Click to expand...
Click to collapse
You did mention sometimes it refuses to be registered on the correct network. If you use your secondary phone to call the operator, perhaps they can tell from their side why registration is being refused? I assume the SPL version you are using is fully compatible with the ROMs you are using. Other than that it's time to contact the repair centre and if you're now back in France then the HTC website (or Orange in France) should provide details of closer, more convenient repair centres. Good luck.
Just got a second Kaiser (2nd hand) and started to swap some parts between both. I found out that the problem is in the motherboard.
It may be the board or, as said before, a problem with the network operator.
I continue to check. BTW, any tip is welcome.
pepesr said:
Just got a second Kaiser (2nd hand) and started to swap some parts between both. I found out that the problem is in the motherboard.
Click to expand...
Click to collapse
By that if you mean it's hardware related fair enough but remember there are lots of bits of hardware attached to the mainboard which are easily and relatively cheaply replaceable (eg the sim holder) so a skilled repairer should be able to diagnose exactly where the fault lies.
It may be the board or, as said before, a problem with the network operator.
Click to expand...
Click to collapse
Well thats a very important distinction to make. Option 1 may be uneconomic to repair where as option 2 would be free - don't you think you should get a definitive response from your network provider?
I continue to check. BTW, any tip is welcome.
Click to expand...
Click to collapse
Get a definitive response from the network provider and then if reqd from an HTC repair centre (as suggested in my last post). In the meantime you can carry on as normal using the 'good' Kaiser.
Thansk.
If you have seen the rips of the Kaiser, it is not so easy to repair what is suppose to be faulty.
When you open it, you take out some parts:
- Antenna
- Speaker
- the roller control on the left side
Then you can remove the main card by disconnecting two flex cables.
When you have done this, your unit becomes two main parts:
- the main body that is completely ripped off
- the other half that contains the LCD, keyb, tilt mechanism, SIM reader, SD reader
The mothercard is actually monolitic, and most of the components are shilded with a methalic case solded to the board. There you have memory, processor, communication chipset...
I am currently using the "new" board on the old phone. Old the rest of the components are from the old one (including antenna, speaker....) and it works, so the fault is in the mother card.
Then when I use the old card with the "new" phone I have the same problem. I have a good and a bad one. Considering that I have no guarantee (and if I had, after all this manipulations, I have lost it for sure), I will first check with Orange. It is not very likely that it has been an operator problem as I have tried with many SIM from different operators and in different countries.
At this point is not so bad as I can play with the spare unit, test new ROM and SW, etc... before running it in the operational one. I also have spare parts in case that I broke something else (LCD...). I am even considering to buy another in ebay, something broken but with the mother card still running, so I can actually have two fully operational.
Pop Q. here, does it work 102% except your connection issues? Does it lag, screen freeze or acting strange in any other way? If this is a hard problem I would suspect SPL. What SPL version are you on now?What other have you tried and with which rom? Also I dont mind the lengt of this tread, but it takes a bit more time when its written in "story" mode
raiisak said:
If this is a hard problem I would suspect SPL. What SPL version are you on now?
Click to expand...
Click to collapse
That must be about the 4th or 5th time SPL has been mentioned in this thread and nowhere has pepesr answered - very annoying but you know what they say about leading a horse to water....
Also I dont mind the lengt of this tread, but it takes a bit more time when its written in "story" mode
Click to expand...
Click to collapse
Especially when relevant questions from earlier on in the thread (and reminders/suggestions to clean terminals) are being ignored/not reported back on - maybe pepesr may actually listen this time and answer all outstanding q's/report what has actually been done?[/grouch mode]
Thanks again for your help.
Don't get disapointed, I have gone through all the story because the problem is quite weird and this is maybe the only way not to miss an important detail.
As said twice before, answering to the questions, I have traid different SPL and ROMs. To be more precise:
- The problem first started with original HTC SW set up., long time ago.
- I only started to play with different SPL a few weeks ago, and because I wanted to test different radios as the problem is on the phone part.
- I have tried SPLs 1.93, 1.56, 3.28. For sure 1 or 2 more but I don't have any record. Currently running 3.28
- I have installed radios:
- 1.27.11.31
- 1.27.12.11
- 1.27.12.17
- 1.27.12.32
- 1.27.14.09
- 1.27.15.32
- 1.58.26.20
- 1.64.06.04 --> currently running
- 1.64.08.21
- 1.70.18.02
- 1.71.09.01
- I have tried ROMs:
- official HTC WM6 spanish
- official HTC WM6.1 Spanish
- Mobile Virtual Vista 2.21/2.20 D3D WM6.1 5.2.19212.1.0.3
- Mobile Virtual Vista 2.10/2.00 WM6.1 5.2.19212.1.0.3gullum
- Throttle Diamond I multi language (updated) --> currently running
Do not hesitate to ask further details.
Clean the contacts on the sim slot and the card itself?
OOPS I see that you did.
Anyway, perhaps the sim card connection to the motherboard is flaky
burtcom said:
Clean the contacts on the sim slot and the card itself?
OOPS I see that you did.
Click to expand...
Click to collapse
You were right the first time. 'Verified' is not the same as cleaned correctly and thoroughly, just as saying it will be done doesn't mean it has been done (correctly and thoroughly). It's not that I'm simply dissapointed. I am annoyed at being given the run-around when it comes to getting concise answers and actions quickly.
I note that we finally have the CURRENT full ROM/Radio/SPL details when picked from a list of other things we didn't ask for (although still no word on whether the actual terminal/connector cleaning has yet taken place for sim and battery and if it was done correctly and thoroughly using the correct materials). I don't know if they are all fully compatible with each other, especially that radio (and to be honest, I can't be bothered checking the custom ROM thread to find out). To say all combinations have been tried is little use because that could mean mixing incompatible items together with a net result of problems. It's akin to saying I've verified all the fluid levels under a car bonnet by filling the radiator with oil, brake fluid reserviour with antifreeze and water and the engine with brake fluid.
I will not be hesitating to ask further details from pepesr (and pepesr_1 for that matter...), I simply won't. The problem is not that not enough words are provided in a response, it's that listening and acting on clear guidance is not occurring, not something I know how to change in others apart from by showing them the net effect.
In the words of ChumleyEX, the situation is 'crazy'!
As many times in the forum, your answers, Flying Kiwi, are starting to be agressive and useless.
Contacts have been very well cleaned (correctly and thoroughly).
More over, the SIM connectors are in the other half of the unit that works with the new motherboard.
Asuming by default that I am so incompetent and that I have not gone through all this forum to check all this compatibilities is quite arrogant.
-----
I continue to thanks all other people that has really the intention to help.
raiisak said:
Pop Q. here, does it work 102% except your connection issues? Does it lag, screen freeze or acting strange in any other way? If this is a hard problem I would suspect SPL. What SPL version are you on now?What other have you tried and with which rom? Also I dont mind the lengt of this tread, but it takes a bit more time when its written in "story" mode
Click to expand...
Click to collapse
Yes, it does work 102% for the rest. No other problems at all. And you can be sure I really strees it.
I have the same problem as pepesr_1's. 100% same!
I use origine ROM on my phone, from SPL, ROM & Radio.
vuquan said:
I have the same problem as pepesr_1's. 100% same!
I use origine ROM on my phone, from SPL, ROM & Radio.
Click to expand...
Click to collapse
Hi,
Good to see that I am not the only one, this could give us a change to find a solution.
Could you check in the back the sticker on the antenna with the date and version. Mine is: 011107(TB02)/EU.
pepesr_1 said:
Hi,
Good to see that I am not the only one, this could give us a change to find a solution.
Could you check in the back the sticker on the antenna with the date and version. Mine is: 011107(TB02)/EU.
Click to expand...
Click to collapse
I haven't check yet. But I think it's same. I bought it at 01/2008 as brandnew phone.
2 week ago, I take it to a service shop to re-weld the SIM tray pins. At that time, the phone is good. After one day, it became fault as the time before welding.
More information:
- When it good, the signal can be found when the Windows starting (the LED is blink) with any SIM.
- When it fault, with usable SIMs, the signal can be found after Windows started some minutes. With un-usable SIMs, the phone says: No SIM.
- All Sims above are good SIM (tested on other phone)
Sorry for my bad English.
dear all...
i deceided a few weeks ago to change from nokia to the htc touch diamond. a friend of mine has an htc touch hd and i really liked it. the touch display was my favorit. i don't like apple products, so the iphone was never an option, also i don't like samsung products (mobile ones) because i had a samsung mobile and had a lot of troubles with it.
well... since i have the touch diamond, i also have troubles with it. in the first three days i wasn't able to phone -> the phone hangs up and if i tried to dial a number no one can hear me and i didn't hear the one i called. i gave it back to the shop for repair -> after two weeks i got it back and was told there was an software problem and it is now fixed. ok... well it was fixed, but new problems were upcoming. first of all the battery -> it's not possible to pass a day from morning to the late evening with charging the diamond only once... first i thought this is my biggest problem but then i revealed that an other bigger problem exists which actually effects my job. i'm not reachable because my mobile losts connectivity as soon as it goes to standby. when i activate it over the power button it searches for an gsm signal but it doesn't find one. it doesn't matter if i'm in my flat or if i stand with the mobile near to the radio mast. it only helps if i turn the phone function off and on.
my friend told me about the opportunity that this forum exists where people working on developing roms and other nice features for various mobiles and i should take a look at it. well.... i registered here, read the howtos and guides and flashing bibles and tried nearly all available roms here to improve the behaviours of my diamond, but i don't succeed, well this is the time, where i capitulate and ask for help... my provider can't help me... they said that the mobile is not so often sold and they don't hear anything about customer complaints...
info about my acutal-configuration:
mobile: htc touch diamond
spl: 1.9.30-OliNex HSPL
rom: 2.07.Gen.Y GER
radio: 1.09.25.23 (htc because mobile is still security locked)
protocoll version: 52.51.25.26H
provider: A1 mobilkom www.a1.net
location: EU/AT/VIENNA
can anyone give me suggestions what to do?
can anyone help me to make my diamond a mobilephone it should be or give me an advice what i can do?
i also think about resetting the phone to factory defaults (at the moment i'm searching for a guide) and give the handy back and pay the upgrade price for the touch hd... my friend doesn't have any problem with it and i don't know any other way out of this situation... at the moment i have a multimedia device with wich i can't phone and couldn't be reached which in my opinion is absolutly not acceptable.
kind regards
unlock it and use bsb rom
losing GSM signal when the phone is on standby? I'm just making a guess here, but I believe you might have a problem with the ROM and or just only the radio. unlock it and flash a new ROM and or a radio to see if it works
as for battery life, the Diamond battery is very bad, and the radio you use is directly related to the battery life, some radio sucks battery out dry pretty quickly, but normally, this phone requires a charge once per day
Hi all, i got a Kaiser, ATT model, 2 month ago i has been using the device as pocket pc only and was working perfect, now i use as phone with the carrier "CLARO" from Chile... well this its drive me to crazy... when the phone function its on, the device its very sticky, i use it fro 3 or 5 min and then freeze for 30 seconds, some times i just wake up it from sleep and freeze, some times start freezing 15 second every 2 seconds... when i say freeze i mean its dosnt respond from any imput (Screen, Hardkeys, Keyboard, Power)... i was testing kaiser radios like 1.65.xx, 1.70.xx, 1.71.xx and niki, etc. without luck... i hide sim contacts too, i set manual search for networks, i try with automatic too and disable the other country networks that i found on the sim, i switch between GSM and 3g, i even change my custom ROM...
Well i think i am not hte only one in the world with this problem, long time ago i see a guy with a ipaq 6940, WM 5.0, i see the device working and freeze a lot too with the same way, even in XDA i read post responses talking about this, i think the problem its related to the reception, some times when i am on home work very nice, but when i go to the center of my city and enter to mall, the device start freeze a lot, on my girlfriend house too (its a solid structure, my its make in wood lol)...
so, i am very tired of this, its getty a pain to use the device, any one has some similar problem? i think the windows reg can be tweaked for disable some parameters of phone and cause problem, maybe a way to tell the phone "when the signal its low, just lost it", in other post (i dont remeber the link, so please if anyone know it plz post it here) i read that there a reg key to set the priority or some like that the carrier give to the phone (in numbers)... well any info its welcome!!!!!
Regards and thanks!
no body has same or similar issue????