I sold my G1 week ago ( i had 2) now there buyer tells me that the touch screen doesn't working any more ,but the thing is that he tells me that he took the G1 to T-mobile retail store and they told him that the touch screen had stop working 2days before the day that i sold the phone (but i was working when i sold it i was using the phone) now my question is that is this even possible ? can they pull up this kind of information ? the device is running the latest CM rom ?
yozpalang said:
I sold my G1 week ago ( i had 2) now there buyer tells me that the touch screen doesn't working any more ,but the thing is that he tells me that he took the G1 to T-mobile retail store and they told him that the touch screen had stop working 2days before the day that i sold the phone (but i was working when i sold it i was using the phone) now my question is that is this even possible ? can they pull up this kind of information ? the device is running the latest CM rom ?
Click to expand...
Click to collapse
I'm guessing you wiped your phone before sending it to him. Therefore, any log data they could collect that would indicate an error would start from right after you wiped it (probably 2 days before the day you sold it?). That would be why they say that: Running a custom ROM you probably have weird log info. Tmo reps aren't developers. They don't read logs, they just connect it to a machine that pulls it and says that weird logs start 2 days before you sold it, so the tmo rep says that that's when the screen stopped working.
This is all speculation, but makes sense to me.
carnegie0107 said:
I'm guessing you wiped your phone before sending it to him. Therefore, any log data they could collect that would indicate an error would start from right after you wiped it (probably 2 days before the day you sold it?). That would be why they say that: Running a custom ROM you probably have weird log info. Tmo reps aren't developers. They don't read logs, they just connect it to a machine that pulls it and says that weird logs start 2 days before you sold it, so the tmo rep says that that's when the screen stopped working.
This is all speculation, but makes sense to me.
Click to expand...
Click to collapse
yes I did wipe the phone,thanks for your help
Related
Right, im having various amounts of trouble with my galaxy s.
I bought it from my uncle brand new, it kept telling my that my sim couldnt connect to the network, so i had it unlocked. It still wouldnt work, then when i walked out of the building it decided to start working a few minutes later.
I then had to take out my battery for something then put it back in & boom, it stopped working again, now when i make calls it says not registered on network and when i try to connect it to the orange network it tells me that my sim cant connect to that network what do i do?
i see 2 options
take it back to the store for warranty (yes you bough it from your uncle, he should still have the original invoice)
or you can flash your device back to stock, and do a factory wipe
if i reset it to factory will it counteract the unlock?
the sim lock should remain
besides there is an Android Market app for free, to unlock your phone again if it does gets locked
AllGamer said:
the sim lock should remain
besides there is an Android Market app for free, to unlock your phone again if it does gets locked
Click to expand...
Click to collapse
so should a master reset sort it or? cuz i really am getting annoyed without a phone as i need it for business
do a master wipe first
if that still doesn't fix it, then a reflash via Kies or Odin should do the trick
if all that fails, then i'll take it back to the store for an exchange
i dont understand why its doing this though?
it was working around 1 oclock, then when i had to take the battery out around half 5 6 ish it happened again? i dont understand what the issue is?
its been blacklisted by t mobile, any ideas?
jackson0121 said:
its been blacklisted by t mobile, any ideas?
Click to expand...
Click to collapse
how did you find out?
just tell them and show them your receipt
thats the problem. i bought this from someone else, so neither of us have a reciept
Stolen
Sent from my GT-I9000
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
If you didn't do anything to your phone. Go to setting and in back and reset, restore it to factory which will erase all that was installed.
We don't jailbreak our devices only root and flash custom roms
Or they sold you a bad device and aren't helping you.
Sent from my GT-I9305 using xda premium
Sounds to me like you were sold a bad device. Unless you're omitting something, but you have no reason to do that on the internet so I reckon you were sold a bad device.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
Click to expand...
Click to collapse
No IMEI you have either been sold a damaged phone or you have flashed stuff on it .
Highly unlikely for a hardware failure a few hours after phone is tested . Why test is it a refurb / used item ???
Return the item to the vendor and ask what has broken the warranty and to show you proof of such .
No / wrong IMEI phone will not work as a phone .
Whyare you are asking to backup a phone in other posts that is faulty ???
jje
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
Click to expand...
Click to collapse
Maybe you want to verify with the store what they mean by jailbreak? Sim unlocked? Rooted?
Was it a store selling 2nd hand phones? If so, it's quite hard to have any form of warranty. I'm sure there are ways about this once the experts in this forum know more about the nature of your problem.
It's quite hard for them to look into this post though, cos the title doesn't seem to help describe the nature of your problem. You could have used a title like "no IMEI detected" or something like that.
mr.megi said:
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
Click to expand...
Click to collapse
has no effect on imei
All,
Not sure if this belongs in here.
Can any one offer their help / opinion on this situation.
A could of weeks back I lost my previous S3 reported it lost to Tesco Mobile (sim only contract) and brought myself my current S4 LTE. This was locked to orange and I had this removed and all was working fine.
The other week went away and had no signal, not unusual for where I was as I never have any signal there so thought nothing more bout it. Got home a few days later and still no signal.
Intially though it may have been my sim as it was an old standard sim that I had cut down so ordered a replacement. Received this nad out it in the phone expecting to be up and running but no such luck.
Was on the phone to Tesco asking if the network was down and but no.
I then had asked if the phone was locked. It seems that some where along the line with on going insurance claim for the lost phone I have probably mixed them up and had the new phones IMEI blocked as well. the person on Tesco said not a problem that they can send a notice off to get the IMEI bar lifted.
5 days later and still no signal. Every thing else on the phone works, wifi (when hooked up) just no phone signal, Message on lock screen says "no signal - Tesco Mobile"
Is the IMEI still barred? Is 5 days too long for it to be lifted? I keep re- booting in the hope that it needs to be re-booted to re-set.
It has been rooted and running Cyanogen 10.1
Android version - 4.2.2
Kernel Version - 3.0.64-CM-G06b6513
I do not think that there is a problem with the root / mod as it was working fine before. Unless you can tell me other wise.
Thanks for any help advise?
Ian
You need to ask the network re the unblocking .
Are you asking a question about your SGS3 ??? I9305 or should you be in the S4 forums ???
JJEgan said:
You need to ask the network re the unblocking .
Are you asking a question about your SGS3 ??? I9305 or should you be in the S4 forums ???
Click to expand...
Click to collapse
Sorry, it's an S3 (4g model)
Called the network the other day and seems as though it has been unlocked to them but not to me. Have tried with an orange sim and same thing.
Will give them a call.
Thanks
I bought a handset a few years ago from eBay - HTC Touch Pro2 - which the owner had obviously reported lost. The IMEI was listed on the CEIR blacklist; both my Telco (T-Mobile) and the original Telco (Vodafone) said that removal of the blacklist was impossible as the bar was permanent.
Might be time to pester Tesco for a new handset if it's their fault!
I bought my desire c back in june of this year on PC mobile prepaid in canada. I go to college in the USA so I network unlocked the phone and put my att gophone sim in it and all was well for 3 weeks then out of the blue it just started crashing and restarting at random and after every crash reboot I would get a notification saying submit crash report to htc. I did this several times but I think with such a cheap low end phone the reports fall on deaf ears. I factory reset it and everything worked for a day and a half then it started happening again.
All the apps I have installed now are:
adobe reader
apex launcher
app cache cleaner
barcode scanner
battery solo widget
chrome
cloudskipper
crash report
google drive
facebook
fast reboot
go keyboard
media scanner
osmand
shazam
simplenote
slacker radio
sms backup+
textplus
wifi manager
zite
I don't know which app may be causing this. I'm totally stumped and i can't have a phone restarting like this. I may miss calls or texts
in the process of a reboot
I really hope someone can finally find a solution to this issue. All I seem to find when looking it up are abandoned threads with no solution
mikee286 said:
I bought my desire c back in june of this year on PC mobile prepaid in canada. I go to college in the USA so I network unlocked the phone and put my att gophone sim in it and all was well for 3 weeks then out of the blue it just started crashing and restarting at random and after every crash reboot I would get a notification saying submit crash report to htc. I did this several times but I think with such a cheap low end phone the reports fall on deaf ears. I factory reset it and everything worked for a day and a half then it started happening again.
All the apps I have installed now are:
adobe reader
apex launcher
app cache cleaner
barcode scanner
battery solo widget
chrome
cloudskipper
crash report
google drive
facebook
fast reboot
go keyboard
media scanner
osmand
shazam
simplenote
slacker radio
sms backup+
textplus
wifi manager
zite
I don't know which app may be causing this. I'm totally stumped and i can't have a phone restarting like this. I may miss calls or texts
in the process of a reboot
I really hope someone can finally find a solution to this issue. All I seem to find when looking it up are abandoned threads with no solution
Click to expand...
Click to collapse
crap can this get moved to troubleshooting my bad
If you are running stock rom, then flash Prometheus Sense Kernel. That might solve your problem..
Second link in my signature..
I never heard of installing a custom rom or kernel being the answer to fixing an issue with stock. However I was thinking of sticking maybe cm 10 or something on this phone since I hear wifi now works. Is there a program similar to odin on samsung devices but for htc phones? I have never flashed anything on a non samsung device.
Is flashing a kernel the same process as a rom?
Another thing I noticed is the phone doesn't reset itself when plugged in. However if I leave it unplugged, the next morning I will be greeted with the send error report to htc message indicating that it had restarted at least once overnight
does it matter if the phone is canadian or not? I remember my old samsung had issues because I use an american rom on it.
problem
mikee286 said:
I never heard of installing a custom rom or kernel being the answer to fixing an issue with stock. However I was thinking of sticking maybe cm 10 or something on this phone since I hear wifi now works. Is there a program similar to odin on samsung devices but for htc phones? I have never flashed anything on a non samsung device.
Is flashing a kernel the same process as a rom?
Another thing I noticed is the phone doesn't reset itself when plugged in. However if I leave it unplugged, the next morning I will be greeted with the send error report to htc message indicating that it had restarted at least once overnight
does it matter if the phone is canadian or not? I remember my old samsung had issues because I use an american rom on it.
Click to expand...
Click to collapse
maybe firmwire update, i had problem with that, because he is not compactibil with custom rom
Femaman said:
maybe firmwire update, i had problem with that, because he is not compactibil with custom rom
Click to expand...
Click to collapse
problem with the phone being canadian? However I am using it in the US on at&t but are the firmwares different between USA and canada or is it the same phone and firmware in both countries
aashay960 said:
If you are running stock rom, then flash Prometheus Sense Kernel. That might solve your problem..
Second link in my signature..
Click to expand...
Click to collapse
I unlocked the bootloader, rooted, flashed CWM and installed prometheus kernel have not had a random restart in 3 days (knock on wood) hopefully it won't start restarting randomly again. I downloaded the 800mhz version too so the increased speed is a nice bonus.
Thank you very much I think you saved me from having to buy a new phone!
I don't really understand why this fixed it and why the issue would randomly start happening.
However if it starts happening again I will install cyanogenmod 10 or something and if it still happens then I think the phone is defective
mikee286 said:
I unlocked the bootloader, rooted, flashed CWM and installed prometheus kernel have not had a random restart in 3 days (knock on wood) hopefully it won't start restarting randomly again. I downloaded the 800mhz version too so the increased speed is a nice bonus.
Thank you very much I think you saved me from having to buy a new phone!
I don't really understand why this fixed it and why the issue would randomly start happening.
However if it starts happening again I will install cyanogenmod 10 or something and if it still happens then I think the phone is defective
Click to expand...
Click to collapse
Thats great. I thought you'd already unlocked and rooted your phone. Isn't that a prerequisite for network unlocking? If I'm not wrong..
aashay960 said:
Thats great. I thought you'd already unlocked and rooted your phone. Isn't that a prerequisite for network unlocking? If I'm not wrong..
Click to expand...
Click to collapse
no i did it on cellunlocker website i gave my imei code, paid then it emailed me my unlock code and put my at&t sim in, it asked me for the unlock code and i put it in and boom the phone was network unlocked. no root or modifications required
mikee286 said:
no i did it on cellunlocker website i gave my imei code, paid then it emailed me my unlock code and put my at&t sim in, it asked me for the unlock code and i put it in and boom the phone was network unlocked. no root or modifications required
Click to expand...
Click to collapse
Ohh I see.. There's a free method on this forum but it involves unlocking and rooting. Apart from that its pretty easy..
I bought a used Note 9; SM-N960U, off of letgo a couple of days ago. I checked it over like usual with a used phone . The phone made and received calls like normal. The guy told me that the phone was originally Sprint, but he was using it on t-mobile. The phone seemed normal enough.
After I got the phone home and performed a factory reset on it I started getting Sprint OMADM messages at every boot. With my Active Verizon SIM in the phone it makes and receives calls as it should. It has internet and texts as it should... but I get a full screen window at every boot from Sprint OMADM reminding me that Activation was unsuccessful and it all pops back up every 20 minutes or so. There is also another process by the name of Sprint Hub with messages indicating its Processing requests and requests are processing.
After some research I determined I should flash it to the Unlocked firmware thinking that wouldn't have the Sprint nonsense.
https://forum.xda-developers.com/ga...ck-960u-firmware-att-vzw-tmo-spr-usc-t3837086
Should this correct my problem?
towdy said:
I bought a used Note 9; SM-N960U, off of letgo a couple of days ago. I checked it over like usual with a used phone . The phone made and received calls like normal. The guy told me that the phone was originally Sprint, but he was using it on t-mobile. The phone seemed normal enough.
After I got the phone home and performed a factory reset on it I started getting Sprint OMADM messages at every boot. With my Active Verizon SIM in the phone it makes and receives calls as it should. It has internet and texts as it should... but I get a full screen window at every boot from Sprint OMADM reminding me that Activation was unsuccessful and it all pops back up every 20 minutes or so. There is also another process by the name of Sprint Hub with messages indicating its Processing requests and requests are processing.
After some research I determined I should flash it to the Unlocked firmware thinking that wouldn't have the Sprint nonsense.
https://forum.xda-developers.com/ga...ck-960u-firmware-att-vzw-tmo-spr-usc-t3837086
Should this correct my problem?
Click to expand...
Click to collapse
search is your friend:
https://forum.xda-developers.com/sp...o-remove-sprint-omadm-notification-t3636264/
read both pages.
2 solutions explained .
bober10113 said:
search is your friend:
https://forum.xda-developers.com/sp...o-remove-sprint-omadm-notification-t3636264/
read both pages.
2 solutions explained .
Click to expand...
Click to collapse
Thank you. I found that and read both pages prior to posting my question but my concern was that those remedies appear to be all temporary and would not survive factory reset, so, should I ever decide to give this phone to my mother or another family member they would be in the same boat as I am now and they are far less tech savvy.
I would prefer a more permanent solution which I thought perhaps I could achieve via a firmware flash. Thank you though for your help.
towdy said:
Thank you. I found that and read both pages prior to posting my question but my concern was that those remedies appear to be all temporary and would not survive factory reset, so, should I ever decide to give this phone to my mother or another family member they would be in the same boat as I am now and they are far less tech savvy.
I would prefer a more permanent solution which I thought perhaps I could achieve via a firmware flash. Thank you though for your help.
Click to expand...
Click to collapse
well one of the posts DID talk about flashing firmware if i remember correctly.