Database Develop

diamond & windows 7

hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work

try changing the usb port

i've tried but didn't work

try reboot sometimes computers start on the whole unknown usb device
and the only cure is reboot

is the only solution?
it's possible is an hardware issue?

Re-install WIN 7
If rebooting too doesn't work then i recommend re-installing Win 7, it hardly takes half an hr..

i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?

i'd uninstall wmdc even search and remove any traces of it in regedit
of cause if you reinstalled win7 from scratch that should happen automaticly
or I would try connecting it to another computer to verify that the device connector was not damaged

it's possible is an hardware issue?
because the pc recognise my diamond with bluetooth

news
my pc recognize my diamond with bluetooth but for the usb port nothing...
i've tried to install a new rom version but nothing...
how i can install an original bootloader from internal storage?

as I said try connecting it to another computer xp with activesync or later with wmdc
anything
you don't need to sync or anything just detect it if works you could even use a public library computer if they are not too locked down
thats how you detect if the connector in the phone have been damaged
about doing it from Internal storage I'd suggest you check the wiki
http://wiki.xda-developers.com/index.php?pagename=HTC_Diamond
maybe around the "Upgrading / cooking / flashing:" section

i think the usb connector on the phone is broken
the only solution is the assistance...but i have the hardSPL inside my phone!!!

Try it on another PC .

i've tried...but nothing

windows fault
This is actually a problem with windows.
I had the same issues but solved it by fiddling with the device manager. This is slightly more advanced than just plugging the phone in but it's not that hard.
Also you can check to see if this is really a problem with the phone. Try to connect the phone in disk mode (so it registers as a memory stick). If it shows up it means it really is windows having some issues detecting the device.

I have the same problem, but when the TD is in disk mode no problem at all

stronkyz said:
hi guys!
when i connect the diamond at my pc, windows 7 tell me: unknown device
i have installed the wmdc and yesterday my pc recognize my diamond!!!
what i can do?
pls help me!!!
P.S. i've tried to reinstall the wmdc but don't work
Click to expand...
Click to collapse
STEPS (on HTC TOUCH DIAMONF):
1. START
2. SETTINGS
3. CONNECTIONS (tab)
4. USB TO PC
5. UNCHECK "Enable advanced network functionality"
6. OK
Try now to connect your HTC with your PC (Win 7)

stronkyz said:
i tried to change the cable, to change the port usb,reinstall wmdc, format computer, hard reset, another computer...but nothing...
what i can do?
Click to expand...
Click to collapse
may be you could change diamond's rom

[Q] USB Mass Storage Device driver failed

Bought a LG P970 Optimus Black.
Installed LGMobile Support Tool into my
Windows 7 64bit.
Installed the LG 3.2.1 drivers using LGMobile Support Tool.
Then, I connected the phone to the computer.
Result of drivers installation:
LGE Android Platform Composite USB Device - Ready to use
LGE Android Platform USB Modem - Failed
LGE Mass Storage Device - Failed
LGE Android Platform USB GPS NMEA Port (COM6) - Ready to use
LGE Android Platform USB Serial Port (COM7) - Ready to use
I wasn't planning to use the phone as a modem, so that driver does not worry me, but the USB storage problem is annoying.
In the phone, it does look as it connected. It offers the option to activate USB storage on screen, and if I click on the button, it says it enabled it, but nothing happens in the computer side.
I tested to uninstall everything LGE from the computer and restart from scratch, but same problem.
Ideas?
Update:
The LGMobile Support Tool in Windows says the phone IS connected, and that the software in the phone is up to date.

Do You see the phone into section computer like Removable Disc?

Matematiks said:
Do You see the phone into section computer like Removable Disc?
Click to expand...
Click to collapse
No. Nothing at all.
In "Devices and Printers" I have:
Under Devices:
LG Android Phone
LG Android (Modem)
LG Android (Serial)
LG Android (NMEA)
Under Unspecified:
LGE Bluetooth TransPort (COM4)
LGE Virtual Modem
In the "Device Manager" I have 1 "USB Mass Storage Device", with a yellow warning sign.
Under its Properties, in Device Status, it says: "This device cannot start. (Code 10)
If I try to "Update Driver" Windows says that the right driver is already installed.

FIXED !!
Updated LG driver to 3.5.
Still didn't work.
Then, I turned off the phone.
Removed the battery.
Put the battery back.
Turned on the phone.
Connected it to USB.
This time the USB driver started ok, and when I activated the USB storage I was able to see the drive under "Computer" in Windows Explorer.
I had turned the phone off and on before, so I think removing the battery did something that simply turning off and on wouldn't do.

dcardozo said:
Updated LG driver to 3.5.
Still didn't work.
Then, I turned off the phone.
Removed the battery.
Put the battery back.
Turned on the phone.
Connected it to USB.
This time the USB driver started ok, and when I activated the USB storage I was able to see the drive under "Computer" in Windows Explorer.
I had turned the phone off and on before, so I think removing the battery did something that simply turning off and on wouldn't do.
Click to expand...
Click to collapse
I had the same problem and could not find anything. Then I also found that turning phone off and pulling battery worked for me also!

mastamindz said:
I had the same problem and could not find anything. Then I also found that turning phone off and pulling battery worked for me also!
Click to expand...
Click to collapse
thanks for the trick, i hope this can be applied on my galaxy wonder,,

USB 3.0 External Storage Device driver not getting Installed- [Solved]
Issue: USB storage device is not working on my computer, be it a USB 2.0 or USB 3.0 it just doesn't install the driver for storage device and my USB mouse and webcam does work.Everytime I plug in a USB flash drive of USB 3.0 External hard drive it beeps and gives error message that the device driver could not be installed.
Here is the steps I took to troubleshoot this issue and it got fixed.
1.Open registry by going to Run-> Type Regedit.
and Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
Highlight this key ({36FC9E60-C465-11CF-8056-444553540000} ), on the right pane, and then check if “Upperfilters” and “Lowerfilters” value are present. If so, please right click on the values and select "Delete" to remove them.
2. Now go to "C:\windows\inf" folder and check if these three files USBSTOR.SYS, usbstor.inf and usbstor.pnf are available.If it was renamed change the name as I wrote them or if they are not available copy them from "C:\windows\System32\DriverStore\FileRepository\usbstor.inf_x86_neutral_83027f5d5b2468d3"
And then go to "C:\WINDOWS\SYSTEM32\Drivers" and make sure you have USBSTOR.SYS and usbd.sys available if not copy them again from
"C:\windows\System32\DriverStore\FileRepository\usbstor.inf_x86_neutral_83027f5d5b2468d3"
and paste it to Drivers folder.
3. Open Registry editor by going to Run-> typing Regedit and Navigate to the following key:
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR" and ensure that the Start value is 3. and restart the system.
It will work..

thx
mastamindz said:
I had the same problem and could not find anything. Then I also found that turning phone off and pulling battery worked for me also!
Click to expand...
Click to collapse
For me also worked ! I don't know why or how..but thx a lot! I was goin crazy because about few days ago it worked and suddenly it didn't but it all sorted out! Thanks!

[Q] Connection problems via USB

That's me again
Ok, when I finally decided to upgrade my Tab thank to your help I discovered that the connection via the USB is not working at all !
I have Kies and obviously the drivers are installed.
When I connect the Tab to the PC i get the 3 options for choice:
1- Samsung Kies
2- Media player
3- Mass storage
When I choose the Kies option the Kies can't recognize and connect the Tab even after the troubleshooting process.
When I choose the mass storage and after the mount also nothing happen and there is no new drives in My Computer.
I tried to connect the Tab to PC with no drivers for Samsung at all and
strangely, the same effect.
There was no notification about new hardware connected to the PC and the question about installing drivers for that new discovered hardware ?!
I suspect that is some thing wrong with the cable although I can charge the Tab and some kind of recognition is established between the PC and the Tab.

Do you use any usb hubs or extentions? If yes.. don't use it. You have to connect your tab directly to the usb port on your pc with the original cable..
If you want go to connect as usb storage, you have to change the usb connectivity on your tab:
system settings > wireless and networks > USB > Connect to PC
If you want ODIN to recognize ur tab, you need to turn on the USB debugging mode:
System settings > applications > development > Check USB Debugging.
For kies, well.. it's always a little unreliable.

The USB cable is connected to the USB port on the mother board
The debugging option is checked
When I run Odin, the ID:COM window is empty.
That's means NO CONNECTION

OK, I solved the problem with new original USB cable

CM 11 and Windows 8 USB connection?

Can't seem to connect to Windows 8 through USB. It chimes and the Touchpad says connected as a media device. But I don't see it in Windows. Tried checking and unchecking MTP in storage settings and nothing.

BigB42078 said:
Can't seem to connect to Windows 8 through USB. It chimes and the Touchpad says connected as a media device. But I don't see it in Windows. Tried checking and unchecking MTP in storage settings and nothing.
Click to expand...
Click to collapse
Try this
1. Go into Device manager. You will see "MTP USB Device" under portable devices.
2. Right Click it and select update driver software
3. Select Browse my computer for driver software.
4. Select Let me pick from a list of device drivers on my computer
5. Select USB Mass Storage Device then click next.
and/or
6.To transfer files to PC, turn on USB mass Storage from the USB connection notification on the Android device.
The above is.courtesy of RolandDeschain79 install guide.
I've followed this and it worked for me.
Good luck and have fun.

hmmmmmm. Not showing up in portable devices?

OK it detected fine upstairs on a Win 7 machine must be WIn 8 problem, Anybody know how to make it work on Windows 8?

[Q]USB Drivers for Droid Turbo?

I'm running XP on my machine. Connected USB cable from phone to PC. Selected Media Device (MTP) from drop down notification. Windows went through the general search for drivers. No dice. I have selected/de-selected USB debugging in the Developer Settings. Nothing each time.
Went to Motorola's support page , installed Motorola Device Manager, no dice again. Selected/de-selected USB Debugging in the developer section. Am I missing something here? Any help would be much appreciated. Thanks.

Give this a try - I was able to get it working on XP...
akita17 said:
I'm running XP on my machine. Connected USB cable from phone to PC. Selected Media Device (MTP) from drop down notification. Windows went through the general search for drivers. No dice. I have selected/de-selected USB debugging in the Developer Settings. Nothing each time.
Went to Motorola's support page , installed Motorola Device Manager, no dice again. Selected/de-selected USB Debugging in the developer section. Am I missing something here? Any help would be much appreciated. Thanks.
Click to expand...
Click to collapse
So I was having issues with the drivers on a Win XP machine as well. Here's what finally did it for me:
1. Uninstall drivers from control panel --> Add remove programs...
2. Restart Computer - make sure phone is disconnected from USB
3. Install Motorola Device Manager Software (again)
4. With phone still disconnected from USB go into your phone Settings --> Storage --> Top right three button menu --> USB computer connection. Make sure Media Device (MTP) is checked AND make sure Software Installation is turned OFF.
5. Plug in phone to USB
6. Do not search online for drivers, just let it install recommended drivers. It should find the correct drivers and you should be able to see it as a media player.
This is how I was able to get mine to work - I hope it works for you as well.
Good Luck - and enjoy your Turbo! :good:

Hey Chadster,
Thanks for the tip. I'll give this a go and report back.
In the interim, i did install BitSync on my PC and Turbo to transfer files over which works flawlessly.

akita17 said:
Hey Chadster,
Thanks for the tip. I'll give this a go and report back.
In the interim, i did install BitSync on my PC and Turbo to transfer files over which works flawlessly.
Click to expand...
Click to collapse
Never tried BitSync - although I haven't had any issues with transfer of files, so there wasn't a need for me to search out for a different solution.
For what it's worth - just installed MDM on my Win 8.1 laptop and things connected even easier than with the WinXP machine.

chadster1976 said:
So I was having issues with the drivers on a Win XP machine as well. Here's what finally did it for me:
1. Uninstall drivers from control panel --> Add remove programs...
2. Restart Computer - make sure phone is disconnected from USB
3. Install Motorola Device Manager Software (again)
4. With phone still disconnected from USB go into your phone Settings --> Storage --> Top right three button menu --> USB computer connection. Make sure Media Device (MTP) is checked AND make sure Software Installation is turned OFF
5. Plug in phone to USB
6. Do not search online for drivers, just let it install recommended drivers. It should find the correct drivers and you should be able to see it as a media player.
This is how I was able to get mine to work - I hope it works for you as well.
Good Luck - and enjoy your Turbo! :good:
Click to expand...
Click to collapse
Hello Chadster, at Step 4, what do you mean by making sure Software Installation is OFF? Where do we do that?
Thanks!