HTC Touch Diamond can't connect to Vodafone (Ireland) emailplus - Touch Diamond, MDA Compact IV General

I recently bought my HTC touch diamond on ebay running windows mobile 6.1 and set up Vodafone irelands emailplus (push email) which worked fine for first few weeks.
Now it won't connect
I can connect to internet via GPS no problem and have downloaded software a few times already
I install software and on first run it tries to connect and tells me theres been an unexpected error in connection and asks if I want to try again
I have uninstalled and reinstalled a few times but no joy.... (it can't seem to connect to intiate setup)
Called Vodafone a few times who, apart from doin telling me to do the above and checking I was set up there end, are now saying it's a hardware problem and because phone wasn't supplied by them they can do no more
I don't think it's a hardware problem...
I'd be very greatful if anyone has a fix for this as having push email was one of the reasons for getting the phone

Related

Activesync problems

Hi Guys,
I just got my T Mobile MDA3 2 days ago and am very impressed with it. Unfortunately this afternoon activesync stopped working and I cannot get it to connect to my MDA 3 no matter what I try.
I ve tried re installing activesync, soft reset, Hard reset, re installing again, usb port change, Different connection settings you name it but nothing seems to get it to connect to my desk top.
It was working fine all day and then it just gave up. can anyone suggest a fix.
Thanks
Oh I should also mention that when I put the MDA3 in the cradle both the MDA and activesync lightup as if they are trying to connect and then nothing happens.
activesync
Hi i had the same problem .Did all the things you did en then thought maybe the problem is on the PC.
did a System Restore to the day that everything worked fine and guess what : Activesync works fine know.
Hi. Did that already but still the same thing. Activesync just stays on connecting. The MDA actually says on the screen Host authenticated and then connected but a second after that it disconnects.
Really dont know whats next.
Have you tried restarting your computer that is running AS? FYI, you can google "Kill ActiveSync". First delete existing partnerships then use it to shut down AS. Then plug the unit in the cradle.

Blackberry Connect (2 or 4) and WM6

i thought to ope a new thread about this.
i tried to get bb connect on wm6 (at&t) versions 2 and 4.
i didn't get any of them to work.
did sombody succeeded in the meantime?
is there a new version coming up?
hope te hear...
Tried them both too on my 750C w/ WM6, unsuccessful. Right now I am on BBC 4.0.0.90, still not working, getting from: No Connection -> Network Available -> Data Tunnel Available (at this point gets an IP address) -> No connection. The PIN is never generated so BBC is unusable for now. I was following a thread, http://forum.xda-developers.com/showthread.php?t=294218 , tried to modify my AKU version (didn't try to modify the build in the ROM though) w/ no results.
In the mean while, Hermes/ATT 8525 w/ WM6 and BBC 4.0.0.90 works just fine. What are we missing here ? Anyone w/ a clue ?
I am happy that someone opened a thread for this, I hope we'll get a fix.
Thanks,
HC
i've upgraded mine with wm6 non attws , unable to connect on bbc4 as well
does anybody know the latest b uild of the bb connect software (and where to get it)
i have (downloaded from vodafone nl)
blackberry version 4.0.0.67
transport version 4.0.0.70
and does anybody has a list of new features in later releases
I have 4.0.0.90, check the thread that I posted above for links to download it. Also Google for "Blackberry Connect 4.0.0.90" and I am sure you'll get something. I think the 4.0.0.90 version is not specifically for Treo 750, it's rather for larger screen devices, like the Hermes etc. but it doesn't bother me scrolling a little bit in one or two tabs.
Good luck,
HC
i'm on 750v wm6.0 vodafone and can't get bbc4 to work
not even 2.1
argh!
pissing me off!
I recommend you just to wait a couple of days with the device switched off. I have a HTC Touch, vodafone, Germany. Downloaded Blackberry 2.1 and 4.0, didn't work. Never got a PIN ("PIN pending"). Read somewhere that it worked after a couple of days, so I switched my device off and was frustrated. I even wanted to sell it on eBay already. After 2 days I switched it on again, and, guess what, I had a PIN in the Blackberry software!!! Then I configured my Touch using BlackBerry Activesync Software, and it's now working!!!!!!!!!!!!!!!!!!!!!!!!! Version 4.0!!!!!!!!!!!!!!!!!!
So my recommendation: Try to wait 48 hours.
Currently no BB client is working with WM6 Treo, no matter if you use 2.1.2.52 or 4.0.0.67 or 4.0.0.90. Its always the same, as soon as you connect to the BlackBerry infrastructure you are blocked >>> no IP-adress >>> no connection. Sometimes you can connect one time and when you send the PIN via register now you lose the connection and never get it back again. RIM blocks all device/client/provider combinations which are not supported by the providers. So if you have a provider who supports BlackBerry on WM6 Treo you should be able to connect. I have not found a provider who is doing that so far. The same is with HTC S710. This device worked fine with BB connect 4.0.0.67 for some time, but now you are blocked by RIM if your provider does not support BB on the device.
georgedorn said:
Currently no BB client is working with WM6 Treo, no matter if you use 2.1.2.52 or 4.0.0.67 or 4.0.0.90. Its always the same, as soon as you connect to the BlackBerry infrastructure you are blocked >>> no IP-adress >>> no connection. Sometimes you can connect one time and when you send the PIN via register now you lose the connection and never get it back again. RIM blocks all device/client/provider combinations which are not supported by the providers. So if you have a provider who supports BlackBerry on WM6 Treo you should be able to connect. I have not found a provider who is doing that so far. The same is with HTC S710. This device worked fine with BB connect 4.0.0.67 for some time, but now you are blocked by RIM if your provider does not support BB on the device.
Click to expand...
Click to collapse
Wrong. I have been using BBC 4 on my Hermes for months with AT&T and as far as I know the Hermes is supposed to be a "blocked" device. It's not that RIM is blocking it, it's that the software has to be HEX edited to work with WM6. No version of BBC will work on WM6 on the Treo until someone smarter than me can cook up a ROM that is HEX edited to run BBC.
Anyone succeeded in gettings this to work - I'm about to flash to Wm6 so better be sure...
BBConnect for WM6
gnyf said:
Anyone succeeded in gettings this to work - I'm about to flash to Wm6 so better be sure...
Click to expand...
Click to collapse
I just got this and it works perfectly on my S710. I had got wipe the device and do a fresh install of the application. Give it a shot. Make sure you have an Active Sync connection to your device before trying to install.
http://sems.org/content/download/bbc4/bbconnect_wm6_standard_bb_4.0.0.84.zip
On the AT&T Rom you get Uncertified System Software detected on the install. I assume this is because the S710 is a smartphone rather than a WM device?
Strange thing today on my 750c - Got PIN
Hi all,
It seems that something is changing w/ either RIM or ATT. I installed again today BBC 4.0.0.90 onto my 750c w/ WM6 ATT leaked ROM, after the normal reboot, surprisingly, BBC service connected to the network and I got a PIN. Clearly it said "Connected" on the status tab. Well, I connected the device to my laptop and ran the BBC Desktop, the system was provisioned properly (I think ...), Notes Backend, but now it fails to connect to Blackberry, same symptoms as before, even after multiple soft resets, see comments above. I'll play around some more w/ it and let you all know if I get anything to work. In the mean while, if anyone else has any success, please share ....
Good luck
HC
PS. Posted this in the "Palm Treo 750" forum too ... hope I don't bother anyone
hchickers said:
I have 4.0.0.90, check the thread that I posted above for links to download it. Also Google for "Blackberry Connect 4.0.0.90" and I am sure you'll get something. I think the 4.0.0.90 version is not specifically for Treo 750, it's rather for larger screen devices, like the Hermes etc. but it doesn't bother me scrolling a little bit in one or two tabs.
Good luck,
HC
Click to expand...
Click to collapse
Does it just work or did you modify any strings in the ROM? which rom by the way?
download here: http://sems.org/content/download/bbc4/bbconnect_wm6_pro_4.0.0.90.cab
hb88xx said:
Does it just work or did you modify any strings in the ROM? which rom by the way?
download here: http://sems.org/content/download/bbc4/bbconnect_wm6_pro_4.0.0.90.cab
Click to expand...
Click to collapse
Still doesn't work. I tried to install/uninstall etc. w/ same results, no connection. I am using the leaked ATT rom which otherwise works fine, no strings mods, just the rom w/o any modifications.
Hope this answers your question.
Good luck,
HC
BB Connect from HTC
Anyone have tried this ?
[email protected] said:
Anyone have tried this ?
Click to expand...
Click to collapse
Just did it, same result, no connection. I am uninstalling it right now. Too bad. Again, I think it has to do w/ the device type not the software itself. I have a 750C w/ leaked ATT rom
Anyone w/ other results ?
Thanks,
HC
Installs fine. Gives me PIN and IMEI but no IP and no connection. IT says Network Available and tries to reconnect every few mins. I'll wait for few hours before unistalling it. Sometimes Blackberry Service can take little bit longer to register on USA T-mobile provider.
mils said:
Installs fine. Gives me PIN and IMEI but no IP and no connection. IT says Network Available and tries to reconnect every few mins. I'll wait for few hours before unistalling it. Sometimes Blackberry Service can take little bit longer to register on USA T-mobile provider.
Click to expand...
Click to collapse
What kind of device ? 750C or 750V etc.
Thanks,
HC
750V with Vodafone WM6.
Now it flashes with an IP for about a second.

Activesync connectivity! GRRRR!

All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
ActiveSync
Moved message
Needs a little bump here
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Sounds like something has changed on your PC, perhaps via a Windows Update. Have you checked to see if your firewall is the culprit?
You may also want to do a clean uninstall and then reinstall Activeswync 4.5 and create a new partnership with your device.
You can also try restoring your PC back to a date that you were able to use Activesync....
This happens to me rather frequently (I am looking for an ActiveSync replacement because of it).
However, I fix it by either soft reset of the device, PC, or sometimes both. If that doesn't work, you need to delete the partnership with the PC and reconnect.
RK
...any solutions yet?
I just got my kaiser 3 weeks ago after using a wizard for almost 2 years. what a great phone the wizard was... I kinda miss using it! Anyhow, i just experienced the sudden activesync failure. I now get random activesync openings on my kaiser with the message "To synchronize your device with a desktop computer... yada yada".
I have already setup a bogus server and set the scheduling to manual.
I have compared the wizard registry to the kaiser registry by searching every instance of 'activesync' and couldnt find anything.
I also deleted all instances of activesync in the notification queue and had memmaid rebuild it.
The device will connect to activesync but pops an error message that it could not synchronize and goes into a guest account setting. So for now I am having to use pimbackup to backup my data on the kaiser, bluetooth it to my wizard, then sync the wizard with my laptop to get the data into outlook. I am considering a hard reset but kind of want to wait until the at&t 6.1 official Rom comes out. I am also considering Chapura Pocketmirror Professional which worked well on an old Ipaq i had (wm2k3) that had sync issues. I also want to get this resolved so i can practice loading a new rom on the wizard. So....
Anyone have a fix yet? I hope so!!!
Oh, and for reference (to answer questions from other threads), my kaiser battery drains 4 to 5 times faster than the wizard in side by side use, and the kaiser definitely does not have a transflective screen while the wizard does... bummer. but the kaiser is tremednously faster!
1. Disconnect the device from your computer.
2. Try going to your device and select:
start->settings->connections->USB to PC.
3. Uncheck "enable advanced network functionality"
4. Reconnect the device.
Active Sync....
Hi,
You can try "PocketMirror® Professional 2.2.4 for Windows Mobile", its a pretty good syncronization tool, but it costs a few bucks...
I've been using the trial version of PocketMirror and must say its pretty good with my TYTN 2.
Regs,
The Reaper.
... my thoughts exactly
yeah, i tried the usb to pc option as well. even downloaded a cab from another thread that allowed me to choose rndis or usb mode. neither worked. I will probably use pocketmirror pro as well...
Hi, I just flashed a new ROM on my Orbit that works brilliantly, no issues at all, apart from the fact that the computer now doesn't see the device at all. Not even the blo-blong sound when you connect any USB device. The only thing I get connecting the cable is charging the battery. And if I start Active Sync on my Orbit I get the same message as mystic_nacho:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC"
I just tried an hard reset to try to fix the issue - no success..
Before flashing everything was fine..
Btw, my wife Diamond doesn't connect either, and it never did it: something related to the TouchFlo thing?
Any idea?
The ROM I flashed is
gullums TouchFlo2D beta 4
update
I found the Diamond 'Getting started disc' and installed the Windows Mobile resources tool...
The disc I have from the Orbit box is for Windows Mobile 5, I guess it's not worth to find it out and try...
Nothing changed, anyway.
update 2
Yesterday night out of the blue - while the Orbit was still connected to the pc - ActiveSync started to work... F. knows....
i had the same problem - sync was working fine and then stopped. what worked for me was to go to USB to PC under settings and uncheck "enable faster data syncronization".
hi,
i also had sync. problems in the past.
searched for months.. since i figured out that some registry entries on my PC where missing!
imported the mayor setting from my brothers PC and TADAAAAAA. problem solved.
search my threads and maybe you 've luck with my soloution!
mystic_nacho said:
All of a sudden my activesync has stopped working. I can't connect via USB or bluetooth. It worked fine in the past! Now, if I plug in my Tilt with the USB it gives me an error message saying Activesync cannot connect, and gives me the option of troubleshooting. Going through the troubleshooting process yeilds no diagnosis; everything appears to be working ok.
If I try and sync with bluetooth, I see the Tilt connect, and then disconnect a few seconds later. No error messages, no nothing.
My Tilt's activesync window displays the message:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC." It once displayed info such as my last sync, etc.
I've tried reinstalling activesync, and disabled my firewalls.
Anybody else have this issue, or know of a fix?
Click to expand...
Click to collapse
Have you recently used a memory cleaning Application like memmaid, Clear Temp, or SKTools? You might have cleaned out some important notification files, like repllog,exe that is used for activesync.
I had the same thing happen to me when I first used these cleaners. I had to do a hard reset on the phone to make it work again found out about the remedies listed below after the reset.
I have heard others were successful repairing these notification Queue's with MemMaid. You can hold your stylus on the repllog,exe notification, and a popup up will appear, asking you to Recreate ActiveSync, or rebuild notification Queue. I don't know if this feature is available in Clear Temp, or SK tools.
I've also heard of restoring activesync by unchecking all of the folders, syncing, and then adding each folder back to the list, one by one, until all is restored.
I too have just developed the same problem.
I have 2 TYTN II' one will sync fine the other wont.
It all went horribly wrong after I tried to install Wisbar and an Ipod theme, after I uninstalled it, cos it didn't work I found I could no longer sync with USB to PC and the sync option is greyed out on my phone. The phone will charge with some of my usb cables, but now even seems fussy about which cable will charge and some now won't.
I am given to wondering whether the usb connection on my Phone is the problem...everything else seems to be working fine.
I have even installed different ROMS via the memory card still the problem persists.
I would love someone to come up with a fix
**UPDATE**
Well I now have got it working, in my case I was right, the usb connection on the phone was to blame. I took it to a mobile repair shop, I told the guy that I thought it was faulty he took one look at it and said that I had a bent pin, he got a little tool out and teased it back into position, sure enough when I got home it worked fine so now I am able to sync again. Not sure how long it will last though.
**Update 2**
Failed again, at least I know what's wrong now.

USB Issue.

Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Im not bothered about syncing contacts etc, all i want to do is use the file browser to download and upload photos etc.
I have tried all the suggestions i have found so far (enabling adanced network functionality, disabling it, reinstalling Activesync etc.) to no working answer.
Can anyone help me?
raty
Not sure if you tried this or not. Delete your existing partnership and then reconnect it. Good luck. Activesync sux.
Hey,
I've deleted the partnerships off my vario3, and completly reinstalled activesync. Still didnt work.
Ive taken the phone into the T-mobile shop i bought it from, they seem a little too keen to send it off for repairs, maybe this is turning into more of a regular thing that i thought?
Kept onto the phone just for now, I wnt to try and fix it before i send it off.
Uh... why send it off if you fix it?
read through this thread and look at post #10 and see if your computer is detecting the device at all..
also try removing your simcard and microSD card and connect your device to your pc in bootloader mode and see if it says USB on the bottom.
ratykat said:
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Click to expand...
Click to collapse
It's probably the Notification queues have lost their active sync bits
use Pocket IE or Opera (mobile) to download and install something like MemMaid or SKTools
you can then add the Active Sync components back into the notification queues, and then rebuild them
Once done you should be able to sync etc
notification queues! What is that?
First I ever heard of that. I am having active sync issues as well and I have tried everything in this post.
Nothing works, it connected a few nights ago and it all of a sudden stayed connected all night. I am Back to having problems again.
Does anyone know if avast will hurt active sync?
here is your answer...
http://forum.xda-developers.com/showthread.php?t=362679
read thorugh EVERY LINK and you should be good
ive read through those links and none of them have a fix for me.
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
i shall try the bootloader idea and report back.
@Kimtyson- if i fix it i wont be sending it off, that would be obsurd
@pjwilkin- i have never come across that before while reading about the titan, fancy sharing some knowledge?
Just got my phone into bootloader (thanks wiki) and when the usb cable is connected it says USB and the computer starts to install drivers etc.
***bump***
sorry thats not proper foru etiquet but im desperate for som answers
Some further things to try
Can you connect via Activesync using Bluetooth? What about on other PCs and on other USB ports on your PC? What happens if you delete that HTC USB Sync listing in device manager, unplug the phone, reboot the PC and then reinstall Activesync 4.5 (I use the CDROM the phone came with the phone for that)? See if you can get the phone shop to plug it into one of their PCs with Activesync or WMDC.If it's showing up in your PCs device manager then it's likely some sort of problem/configuration issue with your desktop PC it's connecting to - not a problem with the phone itself.
this has happened to me ..
i vote for changing usb ports..
you probly already did so..
please post when you fix it..
ratykat said:
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
Click to expand...
Click to collapse
this cancels out any hardware problems... so do as the previous posts mentioned, its all good advice.
im assuming that all activesync services etc load up ?

Activesync - Waiting for Network

Hmmm, not sure this is the best place, but it is a problem with my TD2 and certainly any searches so far have yielded little in the way of result.
So we begin - I've had my TD2 since May '09 until last weekend it has been recieving outlook items perfectly via GPRS/3G and Wi-fi all through Activesync/Direct Push without any problems. In fact normally quicker than the same item appearing in Outlook on my laptop via the VPN.
Last weekend we changed broadband supplier and upgraded our router at Head Office. Since then updates through Activesync have been sporadic at best but are normally non-existent. This is despite installing the new self-generated certificate for the new VPN/OWA IP number.
When plugged into my laptop and passing through to the Exchange Server via desktop Activesync the items will update on the phone. Unplug from the laptop and use GPRS and it takes an age to synhcronise before finally saying "Waiting for Network" and not actually downloading anything. Equally using the Wi-Fi at home gets similar results, though this is sometimes mixed up with a Server Temporarily unavailable actual error message rather than the meaningless "Waiting for Network".
Our IT support contractor is flummoxed (they got one of their iPhones to access my account and it worked perfectly and timeously). I have even done a hard reset of the TD2 and rebuilt the settings from scratch and we're still back to the same place.
I can only assume that it is something server side that is upsetting the process, but don't know what. Really annoying as it has all worked perfectly for 11 months and has now stopped working without me actually changing the device settings in any way whatsoever.
I went with a WM over an iPhone to get best MS integration, so why should this wobble give my phone problems when an iPhone can work away just fine?
So, any ideas from the great XDA font of knowledge of all things WM?
Many thanks,
Niall
Turns out the new router that was part of the broadband upgrade didn't have Port Routing configured correctly. One tick of a box and all is sorted for OTA syncing.
Still not working over Wi-Fi at home though so some work still needed somewhere.
Niall
If only it was that easy. Still get the Waiting for Network error.
I even did a hard reset, again, and got the "Waiting for Network" error on the first sync.
Only way to solve it seems to be to turn off SSL, but even that falls down after a while stating that:
Exchange Activsync has encountered an error. If this condition persists, please contact you Exchange Administrator.
Support Code 0x80830002
If I then desktop sync the device to Activsync on the laptop via USB (which passes through to our server Exchange anyway) it seems to "reset" the sync and OTA syncing will work again - for a time, normally failing sometime between 5 and 7am in the morning when I check Activsync on the TD2.
Our IT support contractor has washed their hands of it saying it must be the phone because they've had it working fine for several days on an iPhone and old WM6.1 HTC device syncing with SSL to my account. Having not changed anything on the device I don't understand what is wrong with it to behave so differently. Given that the phone is only 12 months old this a real downer.
Prior to the hard reset I was having intermittent filesys.exe crashing errors but these have gone now. Could it be related?
Flummoxed.
Niall
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Niall
For those that are interested here's where we are.
Niall M said:
Still not working over Wi-Fi at home though so some work still needed somewhere.
Click to expand...
Click to collapse
Got a new router a while back. Opened Port 80 and 443, all sorted. Obviously when the TD2 was working in the past I just wasn't noticing that Activsync wasn't working over WiFi, which is understandable given that Wi-Fi at home is normally for a bit of Facebooking and Casual Web Browsing and wherever the phone had the tiniest bit of T-Mobile signal it would still get push e-mail.
Niall M said:
The IT bods have lent me the WM6.1 device (a Touch HD - man I love Sense 2.5 over Touchflo 3D.....). I have swapped SIMs so my TD2 is temporarily on Vodafone whilst the Touch HD has my T-Mobile SIM in it - both are currently syncing. Will see which one stops working first - so for those who are interested, watch this space!
Click to expand...
Click to collapse
This appears to be a carrier problem. After working flawlessy OTA with SSL for 5 days (Wednesday to Monday) the Touch HD finally stopped at "Waiting for Network" whilst my TD2 with SSL carried on fine on Vodafone.
After a rather tiresome call to T-Mobile to try and explain the problem and have them tell me they've downloaded the manual for the TD2 and can I check the Activsync settings, settings, etc, I got put on hold for a while before they came back and said they've enabled Mobile E-mail on my account. They had no explanation as to why this had been disabled.
So the TD2 is back on T-Mobile with SSL. As of yesterday there was no improvement in that it would still fail. However I do appreciate that it can take a while for settings to take effect and so far "touch wood" today all is working as it should following a "Wi-fi reset" yesterday afternoon. Will probably update the thread further to confirm all is well or moan!
So in my case this was a carrier issue that caused the intermittent functioning of Activesync OTA. Changing to a different connection type e.g. Wi-Fi or Pass through via Desktop Activsync on USB would allow a successful sync and reset the OTA syncing (I guess it cleared the previous "dead/jammed/FUBAR'd" OTA Activesync connection) for a limited period of time. I am surprised that having Push E-mail blocked by the carrier allowed for intermittent functionality rather than a YES/NO it either works or it doesn't result!?!
So the lesson here is that the ability to receive Push E-mail may be a slightly different function from your Phone provider which can fail despite your data connection appearing to work fine (Web Browsing OTA on the TD2 was consistent throughout). I just hope this saves someone 4 weeks of phonecalls and hassle!
Niall
On one laptop I have Office2003 which refuses to sync with my Topaz, just sit there constantly trying to synch. PDA connects to laptop, is visable to edit the storage.
Another laptop has Office2010, this sync perfectly but will not allow checkboxes to be checked for contact, calender etc, only allows Mobile Favourites and OneNote...
Going to try a 3rd laptop [friends] that has Office2007 to see if that will fully sync...
T-Mobile phone monkey lied - Didn't make any difference.
The good news is that the problem is sorted. I've been reliably receiving push-email via Activsync OTA since last Thursday (5 days now).
Again it seems to have been a new router problem server side as we were also starting to experience VPN problems at work. The IT contractors contacted Draytek who told them that in one other instance (also on an LLU line) reducing the MTU value on the router solved the problem. Since doing this (maybe unconnected, the IT bods won't be drawn on it) the connection seems to work again. I've done some googling on MTU and the basic premise of reducing the value seems to make sense to me, smaller packets are harder to drop.
http://www.kitz.co.uk/adsl/MTU.htm
Any super techs that actually understand this stuff like to comment?
I can only hope this record of woes shorterns the inconvenience for others in the future!
Thanks,
Niall

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