my troubles started yesterday after i flashed one of the roms here and it kept hard resetting everytime i soft reset. i flashed another rom and now it's stuck at the 'tap the screen to set up your windows phone' screen. it will hard reset but it's stuck at that screen no matter how hard i tap. (pretty soon i'll either crack the screen or throw the phone out the window)
any help?
it seems to work if i connect it to my pc via usb and allow activesync to connect at this screen. but why?
guys I am facing the same issue any solution for this???
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My phone was loosely sitting in my shirt pocket when it spontaneously dialed. In mid-call, and w/o any button presses, it dialed again. After I ended both calls, it spontaneously dialed yet again!!! At that point, I reset the phone. It came up with the password screen, and after I entered the password, it had the windows menu bar at the top, an otherwise black screen, and no response to buttons or touchscreen.
I figured I'd try a reflash. I'd been running Zoki's excellent NBD V8.3, so I decided to upgrade to V9.2. The RUU program would connect, but would stop at 0% when trying to reflash.
Next I decided to try to force the bootloader. When I tried resetting w/ the camera button held, I'd get a blank screen w/ no backlight. The only way to get the phone to boot was to pull the battery. After booting, it returned to the password screen.
Next I tried resetting while holding the Comm + Voice Dial buttons. That brought up "Press Send to restore factory default", or something to that effect. I did, it reformatted memory, and booted to the Windows Mobile splash screen. A few button presses brought up the "Tap the screen to set up your Windows Mobile device" message. But the screen is totally unresponsive.
Attempts to force the bootloader gave the same result as before. I would guess the primary bootloader is corrupt. Is there a backup bootloader? If so, how can it be accessed?
Now it will no longer connect w/ ActiveSync, so I can't run the RUU. I'm at an impasse.
Any help would be greatly appreciated! I'm 3 months away from the end of my contract and a new phone.
Thanks,
MR-808
UPDATE:
This morning, I tried turning it on for $#|+$ & grins, and it responded to the touchscreen. Yesterday, I must have rebooted and tried the touchscreen 6-8 times w/ no luck. Weird! Anyway, I was able to get past the touchscreen setup, connect w/ ActiveSync, run the RUU, and update to NBD 9.2.
I'm still not sure whether the problem was hardware or software. I guess the moral is, be persistent!
MR-808
I've search woth Google, GWENI and Wiki and could not find a similar case. Please let me know if this has already been dealt with.
So, everything was working fine earlier this morning (alarm, calls, wifi, bluetooth A2DP), I have not installed nor tweaked anything in weeks - I finally had the phone setup the way I wanted to...
This morning I was adding an event in my Calendar, and I got an "Application Error" msg - which would not allow me to add the event. I quit calendar, tried again and the same thing happned. I had just succcessfuly added a Contact a second earlier so I decided to Soft Reset (Using the button on the bottom and stylus) and when it started booting up I noticed the AT&T 3G Splash Animation Screen (which I had disabled back in February - this is were I went "Oh no ") followed by the Windows Mobile Splash screen with "Tap the screen to set up your Windows Mobile based device". So I'm guessing the phone had a Factory Reset for some reason.
Unfortunetly, my struggle doesn't end with me losing my information. The phone is stuck at that Windows Mobile Splash Screen. I removed my SIM Card (which is not ATT), and battery for a few minutes but I have only been able to pass the Spash Screen about three times and the phone gets stuck on the Screen Calibration/Alignment set up. Other than the Reset Button, none of the buttons respond at this point, including the power button.
Any suggestions?
Any help will be GREATLY appreciated =)
Jimmyy said:
I've search woth Google, GWENI and Wiki and could not find a similar case. Please let me know if this has already been dealt with.
So, everything was working fine earlier this morning (alarm, calls, wifi, bluetooth A2DP), I have not installed nor tweaked anything in weeks - I finally had the phone setup the way I wanted to...
This morning I was adding an event in my Calendar, and I got an "Application Error" msg - which would not allow me to add the event. I quit calendar, tried again and the same thing happned. I had just succcessfuly added a Contact a second earlier so I decided to Soft Reset (Using the button on the bottom and stylus) and when it started booting up I noticed the AT&T 3G Splash Animation Screen (which I had disabled back in February - this is were I went "Oh no ") followed by the Windows Mobile Splash screen with "Tap the screen to set up your Windows Mobile based device". So I'm guessing the phone had a Factory Reset for some reason.
Unfortunetly, my struggle doesn't end with me losing my information. The phone is stuck at that Windows Mobile Splash Screen. I removed my SIM Card (which is not ATT), and battery for a few minutes but I have only been able to pass the Spash Screen about three times and the phone gets stuck on the Screen Calibration/Alignment set up. Other than the Reset Button, none of the buttons respond at this point, including the power button.
Any suggestions?
Any help will be GREATLY appreciated =)
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Click to collapse
I understand the buttons are not responding. However, a similar situation happened to me last week. I just had to do a hard reset (the buttons only responded when i did a hard reset).
hold down both soft keys while inserting your stylus. Hopefully this works.
also try flashing a different rom and see if that solves the problem
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
I think you have a hardware problem
Maybe the flex
maybe the microcontroler
maybe the rom Try a new again instead the one you have
for skip this screen alignment try to search on the forum there are many ways
I simply conect it to activesync even if it is stucked at this screen it syncs with your pc via activesync... then go to explore...Windows folder.... startup... and delete the file called welcome.lnk then softreset.
Yeah my wizard is stuck to @ tab the screen etc.
I can't connect to activesync becuase activesync does not detect the phone.
Nevermind!
tnt929 said:
I'm stuck at the "Tap the screen to set up your Windows Mobile-based device." The screen on my HTC 8125 has been acting flakey... working sometimes, but mostly not. A friend thought he would help out, and thought hard reseting the device might help. Now I'm stuck at the tap this screen message, only the touch screen isn't working and is not accepting the tapping. Am I completely outta luck without a phone now?? At least before I could make and answer phone calls. Now, NOTHING. Just this screen. IF there is any way around this that anyone knows of, PLEASE let me know!!
Thank you
Click to expand...
Click to collapse
Try to replace a new battery, i have the same problem be4. And i discovered the battery is bulked. So I go to buy a new one, and problem is gone now.
still stuck
I have the same problem, i tried looking through explorer but i couldnt find the file to delete so that i could bypass this startup. If anyone figured anything out let me know please.
[email protected]
thanks!
1. Do a soft reset. (small hole on the right side)
2. When screen is black hold camera button, this will boot into bootloader
3. Connect USB cable (USB will show over left softkey)
4. Try to flash a new ROM.
I did this process a few times with different roms.. the best I had was using the HardSPL process, and then the NBD_v8.3_8MB rom.
Hi
I was trying out some of the samsung today plugins when my device froze(if i touched the screen or the hardware buttons it would still make a noise). I reset my diamond, it started up I then put my password in clicked unlock and now my diamond wont boot past the windows green splash screen. If I push the power button off then on again I end up in the same situation as before(if i touched the screen or the hardware buttons it would still make a noise and the wheel would light up).
Can someone please help me to fix this problem. I hope there is another way than a hard reset as I would not like to lose my programs and data on the 4gb memory.
Thank You
Can anyone help?
just found something else. when my diamond wont go any further and I plug it into my pc it comes up as mass storage. Ive tried pressing the touch screen to try get it into active sync but it will not work. I also discovered if i hold down the power button to turn the diamond off the warning box comes up. This is getting very weird. Is there a way to make the phone go into active sync mode?
From previous experience if it won't go past the boot screen and a soft reset hasn't helped it will be a hard reset. The good news is that all information on the internal storage drive will be safe and not removed.
Good Luck
Hi,
I'm using Lumia 525 with WP 8.1. Few days ago there is an update from system, I click on "Allow Update" (or something like that) to process update.
After that, my phone only displays screen of two running wheels, there is no process is running in this screen. It keeps displaying this screen after each time I turn my phone on, after a while, then it automatically restarts and continue to this screen again.
I can not do soft or hard reset, sometimes when I try, it's stuck in NOKIA text (white, at center of screen).
When I connect my phone to my computer, if its screen displays "NOKIA" text, my computer only realizes its as "NOKIA BOOTMGR", nothing else (I still can not use the Windows Phone Recovery Tools of MS since it always says that it does not recognize my phone). If after a while, the screen displays two running wheels, then my computer realizes nothing.
Many thanks if anyone can help me unbrick my phone.