x1 connection problem - XPERIA X1 Q&A, Help & Troubleshooting

Good day,
I've been trying to connect my X1 to a win7 x64 pc but not sure why, i can get it to connect via bluetooth to winmo device center but when i try to use usb cable, no luck, maybe i am missing some drivers and I cannot use windows update since i don't have access to internet at the moment and probably won't have for a while. i thought it should atleast work as mass storage but it just wont detect it and winmo device center fails to install a driver. i searched around but no luck with it. is there any way i can download the drivers from somewhere or maybe if i can hardspl my phone from a storage card??. any help will be appreciated.

Related

Problems Syncing: Connecting the cable makes the phone sluggish

Greetings,
I´m having a weird problem: my phone won´t sync anymore. It happened once in the past, but it was right before I tried a new ROM (flashing a new ROM made the problem dissipate).
But now it is persistent: when I connect the USB cable, the phone simply becomes sluggish, like a process eating 100% cpu. Disconnecting the USB cable instantaneously makes it responsible again.
Problem is, the PC won´t detect it anymore, so I can´t successfully sync. Does any1 have any idea about what is going on ? Any help would be greatly appreciated.
fyi, I already connected the phone with task manager running, just to see if any hidden app would come up eating 100% cpu. No luck - everything seems to be normal in task manager.
fyi2, connecting the charger won´t make it sluggish - only the usb cable connected to the pc.
Remove/reinstall Activesync from PC, maybe....
Hard reset, maybe....
This is normal, I have seen it on WM6, 6.1, also a X51 running WM5 I guess..
Thanks guys. I´ll try reinstalling ActiveSync.
Funny thing is, just tried syncing with Bluetooth and it worked... It just won´t work via USB...
Update: uninstalled windows mobile device center and drivers (Im using Vista 64 btw). Installed it again and... it won´t recognize the phone (in device manager the driver has an exclamation mark).
Does any1 know how to get the driver working ?

DIE XPERIA! DIE VISTA! arrrrrrhhhhh!

Hey guys I realy could do with some help here
When I connect my bran new x1 to my laptop (vista 32)
I get this message....
"One of the devices attached to this computer has malfunctioned and windows dose not recognize it for assistance in solving this problem click this message."
And then i get...
"This device has malfunctioned try reconnecting the device or replace it"
I sometimes had this problem on my last x1 but it worked after few reconnection's (my other usb devices allways work fine and so did my first 2 x1s). After trying over 40 times with different ports and different usb
Cables I assumed that it must be a problem with my laptop.
so I did a full destructive restore totally wiped everything off my laptop. Turned it back on and got a different message when I connected the phone.
"Windows mobile adapter has failed"
I typed this into google looking for a solution and found a few random forums that showed other people had had the same problem in Aug 14, 2008, March 17, 2008. a problem thats over a year old will have been fixed I thought. So ill have to wait for windows update to finnish.
After 16 hours of vista updating and resetting updating and resetting i plugged the x1 in and got this message
"usb devise not recognized. One of the devices attached to this computer has malfunctioned and windows dose not recognize it for assistance in solving this problem click this message."
And then i get...
"This device has malfunctioned try reconnecting the device or replace it"
iv updated all my drivers. iv tried Microsoft's fix it tool that scans your computer for errors and it came back with....
"No problems have been detected on your system."
Iv been on the tech guys website.
Iv tried different usb cables,
Istalling windows mobile device center makes no difference,
Iv even tried it on a different computer (running xp)
and still no joy! xp fails to find settings and asks for the cd that came with the device (I didnt get one with this phone (x1)so I used the one from the old phone(x1i) this didnt work and it also gave the option of searching for settings on the internet, this didnt work ither!
Surely theres something iv missed I cant have had 4 Sony Ericsson x1s and they've all been ****ed? each have had different problems. iv tried phoning Sony Ericsson support all they say is send it off for repair but how many times do I have to send these things off? its beyond a joke! I just want one that works!
Any help with my usb problem would be highly appreciated.
Is anybody els having the same problems?
AAAAAAHHHHHHHHHHH
It could be a problem with the software on my phone coz my insurence companie sent me this letter.....
dear re:j 47299
please be advised that the following return of your mobile phone to our service center and your consequent request for the refund postage that upon further inspection of this unit we have found that your issue dose not fall into either "engineering failure" or "parts failure" and therefore dose does not qualify under our refund policy,
we have enclosed your receipt for your reference and assure you of a our prompt and personal attention at all times
yours sincerely
administration
but becouse the usb connection dosnt work I cant update the software or flash a rom (sd card method requires hard spl - hard spl requires usb) anybody know of a way round this?
(I have an sd card reader and bluetooth dongle)
w.i.n.d.l.e said:
but becouse the usb connection dosnt work I cant update the software or flash a rom (sd card method requires hard spl - hard spl requires usb) anybody know of a way round this?
(I have an sd card reader and bluetooth dongle)
Click to expand...
Click to collapse
Generic roms don't need to be HardSPL'd to flash via Micro SD method.
Download one of the generic roms and extract the nbh file (if it's an .exe use winrar to extract the file), rename kovsimg.nbh, whack it on the micro sd card and put the phone into boot loader mode (hold vol down and power when turning on).
Once you have flashed the generic rom, check to see if the usb connection works properly on this version before making any changes.
You should try and get your phone back to stock before sending it away for warranty repair.
You are using Vista, what did you expect lol?
i gave up trying to sync with vista on my laptop. i use xp and active sync.
wish you good luck bro
quite shocked when saw a screen break xperia, lol
I had a Motorola MPx220 which had this problem (I was using XP at the time), the socket on the phone motherboard had gone bad.
If XP is asking for drivers, you need to install ActiveSync first. If you've had 4 X1s and they haven't worked on your Vista computer it is probably your computer. Go back to the XP computer, install ActiveSync (download it off microsoft.com) and try again!
Vista does work with the X1. I think I'm not the only person who can testify to this. It is possible that your computer is not supplying enough power through the USB port- in this case you need to disable charging over a computer USB port on your phone.
have you tried other usb ports? i've had no problems. even on vista 64 or win7 64. i did had problems once, my pc didn't recognize my xperia, but it was to a faulty usb cable, maybe that's your problem too.
Check the settings on your phone. Settings, USB to PC, uncheck that checkbox under ActiveSync. Oh, and switch to Windows 7, bro.
Every now and then (say once every 3 months) I get over-zealous with adding USB ports to my laptop. It comes with two ports standard but I have another two through the use of a PCMCIA extension slot. Say I have a 2.5 HDD, 3.5 HDD, printer and wireless router connected at the same time, most of the ports go bonko.
Thats the source of the "One of the USB Devices has Malfunctioned" warnings. I think its just collectively, there is not enough power to run them efficiently at the same time. Changing USB ports or disconnecting some of the devices tend to work for me.
w.i.n.d.l.e said:
Hey guys I realy could do with some help here
AAAAAAHHHHHHHHHHH
Click to expand...
Click to collapse
Was that photoshop'ed?
the screen is off an iphone lol its a drag and drop via ms paint.
id like to jump up and down on my x1 then force feed it to vodafone
yes iv had 4 x1s but this is the first that wont connect to my laptop
many great suggestions here! some things I havnt tryed yet and im glad to hear I can still flash roms. thanks guys ill let you know how i get on
Pretty sure it's a problem with WMDC caused by a windows update.
You have to delete the device, uninstall WMDC (fully) and reinstall. I'll see if I can find the instructions again.
EDIT:
Uninstall WMDC and WMDC driver update and reinstall the latest WMDC.
OR
Try:
1. Keep your device connected
2. Press START+r and enter "devmgmt.msc" (without the quotation marks).
3. Look under the "Network adapters" node for "Microsoft Windows Mobile Remote Adapter". If this is not present, skip to step 4. Otherwise, right-click "Microsoft Windows Mobile Remote Adapter" and choose to "Uninstall"
4. Look under the "Mobile Devices" node for "Microsoft USB Sync". If this is not present, skip to step 5. Otherwise, right-click "Microsoft USB Sync" and choose to "Uninstall"
5. Disconnect and reconnect your device. Your device driver will re-install and Windows Mobile Device Center will launch.
Then:
6. restart your PC
7. uninstalling (make sure you click the box to remove associated software) both WMDC and WMDC driver update
7. install the latest WMDC 6.1 from link above.
8. restart your PC

Usb no connection from seven

Hey all, ok so my phone is detected in all others computers but not mine...
I m on windows seven and i tried windows xp, vista and seven, ITS OK !
When i connect it to my usb computer there are no option to choose active sync or usb connection or internet sharing from the phone
From another computer there no problem to use usb connection but mine nothing happen when i try..
Any one can help me ?
If your using windows 7 you need to download the sync center from microsoft. It was originally installed on vista but 7 doesnt have it..
just plug the usb cable and windows will do the rest
I use Win7 since 1 year and i've nothing problem for sync my phones.
All the tools for mobiles with WM are in win7.
thD64 said:
Hey all, ok so my phone is detected in all others computers but not mine...
I m on windows seven and i tried windows xp, vista and seven, ITS OK !
When i connect it to my usb computer there are no option to choose active sync or usb connection or internet sharing from the phone
From another computer there no problem to use usb connection but mine nothing happen when i try..
Any one can help me ?
Click to expand...
Click to collapse
Hello.
When in ActiveSync mode try to disable the faster dat syncronization; Win7 should now be able to detect your phone.
Otherwise try to upgrade the USB phone driver in the Device manager (letting Device Manager search the internet for the updated driver).
This worked for me
Best regards
S
My copy of windows 7 (64bit) which i bought on 22nd oct, didnt have the sync software originally installed. when i connected the phone for the first time it automatically downloaded the sync software.
ash_c64 said:
If your using windows 7 you need to download the sync center from microsoft. It was originally installed on vista but 7 doesnt have it..
Click to expand...
Click to collapse
didnt had to install anything.
plugged in my phone, windows devicecenter came up and i was all done.
sounds more like a not working USB port (driver issues) or a win7 RC release

windows 7 and diamond touch

hey people,
I know I am writing about a known topic since I have been looking on the internet for hours, however I'm absolutely not finding the answer, it is so frustrating. Hope someone can help.
I connect my diamond touch (WM 6.1 pro, thanx to xda dev) to my freshly installed windows 7 utlimate on my iMac 27". It simply doesn't connect. I managed to install windows mobile device center, but it does not recognize my phone. I can connect mounting the phone as disk, but I want to sync. When I use active sync the computer sees it either as a generic RNDIS device (fast transfer checked on in pc-usb connection) or as unknown device (fast transfer checked off). For both it cannot find a proper driver when windows start looking for it! I have tried everything so far. Reinstalling WMDC, restarts, reboots, change usb ports. I don't know what to do anymore, please help me.
Best regards,
Barbet
Win7 mobile center, need install a driver.
drvupdate-x86.exe
you can search this file. I don't know why I can not put in the link.
Hmmm
Did that driver thing work? I didn't have any problems connecting from a PC. Are you using a VM or have you installed windows 7 on your mac? Try using a virtual machine.
Windows 7 by default do not recognise a lot of phone, you need mobile center to make it work, on microsoft.com -slash- windowsmobile -slash- en-us -slash- downloads -slash- microsoft -slash- device-center-download.mspx
thanx so much for your replies, however my problem is still not solved. I really don't want to use any viritual windows versions on my mac, it was a cramp to install it via bootcamp. I made sure all drivers were correct and all my hardware is working. Still problem is not solved. I have installed media pack, i have installed and reinstalled WMDC multiple times, i have installed any updates possible, i have tried different settings on my cell. Either i get: generic RNDIS driver not availible or i get generic serial driver not availible (serial doesn't even make sense, it is a usb connection). Anyways, i really really really want a solution.
btw, drvupdate-x86.exe is for 32 bit, i have 64 bit, i used drvupdate-amd64. It is properly installed.
Ow and i tried to deinstall WMDC update to reinstall it, but it was not possible to deinstall it!!! It deinstalls to 99% and then the process bar runs BACKWARDS. I didn't even know it was possible running these bars backwards. It certainly confirms why I prefer mac.
This will sound really dumb - but make sure you try it with the USB cable the phone came with. I was having problems for days until I tried a different USB cable... and there you go.
i will try again, but i remember trying similar things, also switching usb port, i tried didn't work
edit:
i did as you said and doesn't work
it does appear properly as disk if, but the moment you select 'active sync' it doesn't appear anymore,
i hear the sound that confirms the connection, and in the devicemanager i can see the device but with a warning that the driver is not installed
i have to edit first post, i am running wm 6.5, sorry, maybe this gives an anwer?
i think a solution can be in the WMDC driver update
i think i should uninstall it and reinstall it with my htc pluged in
however i can't uninstall it as i said before
i read that 'undocumented service' is necessary, however can find what it is
uninstalling via 'remove programs' doesn't work, neither normal or in safemode
someone help me further?

Please help - I have tried everything I can before being advised to register here

Hi,
I have a Samsung Galaxy S on the O2 network in the UK.
Before registering here I have tried my best to sort this myself but I really do need some expert advice now. Please!!
I have tried and tried to update the KIES software but no matter what my PC will not connect to the phone it just says 'connecting' and hangs on that
I've tried on an XP machine and a Windows 7 machine and neither work
I'm currently on software 2.1 and would like to update to 2.2
Are there known problems with connecting the phone to a PC?
I've even tried connecting it so the PC would just view it as an external hard drive but again it doesn't connect and the PC does not recognise the phone.
I can't transfer any music or videos to the phone at the moment obviously and that's what I'm hoping to achieve with some kind help off here. I'd also like flash player which I believe is part of the 2.2 update?
Thanks in advance
auditor81 said:
Hi,
I have a Samsung Galaxy S on the O2 network in the UK.
Before registering here I have tried my best to sort this myself but I really do need some expert advice now. Please!!
I have tried and tried to update the KIES software but no matter what my PC will not connect to the phone it just says 'connecting' and hangs on that
I've tried on an XP machine and a Windows 7 machine and neither work
I'm currently on software 2.1 and would like to update to 2.2
Are there known problems with connecting the phone to a PC?
I've even tried connecting it so the PC would just view it as an external hard drive but again it doesn't connect and the PC does not recognise the phone.
I can't transfer any music or videos to the phone at the moment obviously and that's what I'm hoping to achieve with some kind help off here. I'd also like flash player which I believe is part of the 2.2 update?
Thanks in advance
Click to expand...
Click to collapse
Hi.
Firstly... this is a very well known issue with the kies software.
There are countless threads here about this issue with possible fixes for the problem.
I recommend that u search the forum for your solution and do some reading and you will find your answers.
Good luck...
Sent from my GT-I9000M using XDA App
Simple take the phone to an O2 service centre that way its still in warranty .
jje
auditor81 said:
Hi,
I have a Samsung Galaxy S on the O2 network in the UK.
Before registering here I have tried my best to sort this myself but I really do need some expert advice now. Please!!
I have tried and tried to update the KIES software but no matter what my PC will not connect to the phone it just says 'connecting' and hangs on that
I've tried on an XP machine and a Windows 7 machine and neither work
I'm currently on software 2.1 and would like to update to 2.2
Are there known problems with connecting the phone to a PC?
I've even tried connecting it so the PC would just view it as an external hard drive but again it doesn't connect and the PC does not recognise the phone.
I can't transfer any music or videos to the phone at the moment obviously and that's what I'm hoping to achieve with some kind help off here. I'd also like flash player which I believe is part of the 2.2 update?
Thanks in advance
Click to expand...
Click to collapse
Hi
I take it you have an external micro sd card in the phone? Mine wont connect without.
If you do, you should check whether the drivers are ok by connecting via USB. Goto settings, "Wireless and Network", select usb settings and click "ask on connection". Reconnect the usb and the phone should ask you what connection you want, click mass storage.
If that fails, probably a driver issue. Uninstall Kies and samsung drivers and reinstall the latest version of Kies (google Kies)
Thanks for all the suggestions, I'll do what was advised and report back
I'm assuming once this phone is updated it's a dream to use!
Cheers
I personally find it's a dream to use if you're using the modded roms..
That does kinda void your warranty though
Just a few tips which entered my mind:
- older versions of Kies do not connect if you changed the launcher on your phone from touchwiz to something else (i.e. Launcherpro or Zeam)
- it's strange it doesn't even connect in storage mode. How are your usb settings (Settings, Wireless & Networks, USB Settings), is it set to Kies or "Ask". When set to Ask or Storage Mode, you still should pull down the notification bar when connecting to make a choice.
- does the pc bleep to indicate it at least senses a device attached? Have you tried different USB ports?

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