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Title says it. Contemplating purchasing this phone because I want a sick Android device but its plagued with bad 3g reception stories. Is it that big of a deal? Does anyone regret buying the device over it? Is it a design flaw as i have read or software?
mrbox23 said:
... Is it that big of a deal?
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No
mrbox23 said:
Does anyone regret buying the device over it?
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I don't
mrbox23 said:
Is it a design flaw as i have read or software?
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It is neither. It is the wireless networks you guys have here in the US that sucks... (At least in El Paso, TX)
I'm tired of people blaming the wireless network, because that's just plain wrong in most cases.
I am a big N1 fan but I will be the first to admit that there's a 3G problem. But here is what I've observed:
- The problem is less evident on the AT&T model, as 3G runs on the same frequencies as 2G, and in general AT&T uses 850/1900, which are lower frequencies (better penetration) than T-Mobile.
- If you're in a very strong 3G area (like on the streets of NYC), you aren't likely to have any problems no matter how you hold the device.
- If you're in somewhat of a sketchy 3G area, and use the T-Mobile version of the phone, it's very possible you're going to drop to edge, if you cover the bottom portion of the phone with your hand. If you have the AT&T version in a sketchy area (low signal overall), it's possible you'll kill your signal entirely if you hold the phone a certain way...but I would say this is very rare.
There's probably a combination of a software and hardware issue causing the 3G issue. With future updates to the radio firmware, I'm sure there will be some improvements, but I don't know if it's going to be as good as some of the other phones available (especially in the case of T-Mobile, where the G1 tends to be fair a lot better 3G wise).
Having said all this - do I regret purchasing an N1? Definitely not - everything else about the phone makes up for the 3G issues, and I still have hope for future improvements.
Reception isn't "deal breaker" bad, and you'll notice there are much less complaints from AT&T users about it. If you are normally in areas with good coverage everything will will be great, but fringe areas might be frustrating. Weak signals are the phones kryptonite.
My question to anyone on the fence is usually, "name a better GSM phone" and then when they say "iPhone" I call them a fanboi. There's nothing worse than being an Apple fanboi.
its not a deal breaker at all. I still hold by my theory that the signal bars are just calibrated less conservatively than other phones, cause I've made and held calls for 15 min with zero bars of 3g showing. even my nokias had trouble doing that.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
PrawnPoBoy said:
Reception isn't "deal breaker" bad, and you'll notice there are much less complaints from AT&T users about it. If you are normally in areas with good coverage everything will will be great, but fringe areas might be frustrating. Weak signals are the phones kryptonite.
My question to anyone on the fence is usually, "name a better GSM phone" and then when they say "iPhone" I call them a fanboi. There's nothing worse than being an Apple fanboi.
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Just cause they say the iPhone, doesn't make them an Apple fanboy.. people can have legitimate reason why they like the iPhone more than the Nexus...
There could be something to the theory that the phone just reports reception more conservatively. But then again I can easily drop a call in a low signal area by moving my hand around. This is the first phone I've had that does that.
Just cause they say the iPhone, doesn't make them an Apple fanboy.. people can have legitimate reason why they like the iPhone more than the Nexus...
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Spoken like a true fanboi.
PS: I was actually joking. I have a jailbroken iPhone as well and its also awesome.
PrawnPoBoy said:
There could be something to the theory that the phone just reports reception more conservatively. But then again I can easily drop a call in a low signal area by moving my hand around. This is the first phone I've had that does that.
Spoken like a true fanboi.
PS: I was actually joking. I have a jailbroken iPhone as well and its also awesome.
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see i have always had the same problem with my other phones in low signal areas, they would ALWAYS drop the call if i moved my hand over it. but they all had antenna in the bottom, like the nexus. i think if your previous phone had the antenna in the top, then you never would have experienced this before.
my nokia n95 was the last phone i had with a top antenna, it was internal at the top near the camera, and that thing was superb with RF.
but then i got the e71 and the bottom antenna dropped calls when i covered it. no service, all the time. i trained myself to hold at the top ever since.
so the nexus doesnt seem abnormal to me. i just thought it was common knowledge though...
PrawnPoBoy said:
There could be something to the theory that the phone just reports reception more conservatively. But then again I can easily drop a call in a low signal area by moving my hand around. This is the first phone I've had that does that.
Spoken like a true fanboi.
PS: I was actually joking. I have a jailbroken iPhone as well and its also awesome.
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I also hope you were joking about the fanboi thing, as the nearest I've come to owning and iPhone was using family members ones for a few hours. My previous phone was a G1, and your misconceptions of me (if your words were not taken out if context) for stating something that is quite true is quite sad.
As stated before, people can have legitimate reasons as to why they favor the iPhone more than the Nexus. If I was sucked in to the iPhone when it was released, I would probably also be an iSheep - luckily I was only 12 at the iPhone's release. Phone technology wasn't really all that interesting yet.. I didn't care about touch screens etc. Now though, I still don't care about the phone much - but it was definitely brought unneeded hate in the internet towards those who adore it.
I love my Nexus One. No 3G issues on ATT, this actually has much better reception than my HTC Tilt2 with the best custom radio rom for my area. Flashing the radio of your Nexus will help a ton if you experience any of these issues so if you plan on flashing your phone don't worry about it. I love my Nexus and I spend much less time screwing with how the phone works and a lot more time using it.
about nexous one
I have never had any 3g problems ever and i bought this phone right when it came out
i love it get it you will to
This is really simple.
1. Buy the phone. If you have bad reception,
2. Flash to the newest radio. If you still have bad reception,
3. Return the phone.
You most likely won't get to step 3.
The phone legitimately does not get great reception.
I lined up, side by side, my BB Bold 9000, my Motorola Milestone, and me Nexus One, all just sitting on the desk, all with Orange (France) 3G SIMs.
The Bold and the Milestone get about the same signal. The Nexus gets consistently -4 to -10 dBm worse signal in any given placement. Wrapping your hand loosely around the phone will cut the signal by from -6 to -10 dBm on the Nexus, and by around -2 to -6 on the other two.
HOWEVER, the statistics don't really matter - I still get good enough signal at my desk on all three of them to download applications, use GTalk/SMS/telephone/browser all day, etc. Yes, a speed test shows generally better speeds on the Milestone, but it is more than good enough on both Android phones.
AND the Nexus is much faster in day-to-day operation. It scrolls faster, loads faster, runs faster, etc. It is almost sure to get updates from Google faster, and the dev community really does rock.
If I was in the US, I would have to consider some of the other phones out there, simply because the other networks are better than GSM networks, but here in France, the Nexus is fine and dandy.
If I were you, I would consider the network as well as the product, because it makes such a huge difference in the US. But once past that point, if you decide Nexus: buy it, test it, if you don't like it, sell it or return it. Easy.
I carried around my iPhone 3G with me the last few days and any time I had bad or no reception with my N1 I would swap the sim card and try the iPhone and without fail the iPhone would alway have more than enough signal strength.
The phone's reception is simply not as good as other phones, but it not enough for me to want to return it. I just hope that HTC learns from this like they did with the recent change to the atmel touchscreen instead of the clearpad component. I'm sure they will.
I've never had a problem with dropping 3G signal exactly, just the occasional instance where it'll get stuck on "uploading." Not sure if that's a T-Mobile issue or a phone issue. Either way, it happens only rarely and lasts no more than 10 seconds or so each time, so not a dealbreaker.
Other than that, the phone is fantastic. Incredibly fast and customizable. People complain that Android isn't user-friendly, but I honestly find everything quite intuitive (with the exception of a few badly designed 3rd-party apps).
I get the same (even better in a few places) 3G reception on my Nexus then I did with my iPhone 3GS
The OP needs to take note of all the people complaining about reception issues have also NOT mentioned whether or not they have updated the radio.
Everybody sitting with the stock radio from the models released in January/early-February are going to have a lot more complaints than someone who has either updated their radio or bought a newer model that has the updated radio preinstalled.
i still say its just a conservatively calibrated signal meter! seems to match my other phones just fine even if the actual bars are showing zero bars, its still making the call and receiving the data. me thinks its just a software calibration difference...
gsvnet said:
I'm tired of people blaming the wireless network, because that's just plain wrong in most cases.
I am a big N1 fan but I will be the first to admit that there's a 3G problem. But here is what I've observed:
- The problem is less evident on the AT&T model, as 3G runs on the same frequencies as 2G, and in general AT&T uses 850/1900, which are lower frequencies (better penetration) than T-Mobile.
- If you're in a very strong 3G area (like on the streets of NYC), you aren't likely to have any problems no matter how you hold the device.
- If you're in somewhat of a sketchy 3G area, and use the T-Mobile version of the phone, it's very possible you're going to drop to edge, if you cover the bottom portion of the phone with your hand. If you have the AT&T version in a sketchy area (low signal overall), it's possible you'll kill your signal entirely if you hold the phone a certain way...but I would say this is very rare.
There's probably a combination of a software and hardware issue causing the 3G issue. With future updates to the radio firmware, I'm sure there will be some improvements, but I don't know if it's going to be as good as some of the other phones available (especially in the case of T-Mobile, where the G1 tends to be fair a lot better 3G wise).
Having said all this - do I regret purchasing an N1? Definitely not - everything else about the phone makes up for the 3G issues, and I still have hope for future improvements.
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Bro, you're entire post actually supports the claim that the carriers need to build out their networks more in this country! Obviously if the phone works great in an area like NYC or Chicago, but not so great in "sketchy" places like where I live (Toledo, OH), then IT'S THE NETWORK!
PrawnPoBoy said:
I carried around my iPhone 3G with me the last few days and any time I had bad or no reception with my N1 I would swap the sim card and try the iPhone and without fail the iPhone would alway have more than enough signal strength.
The phone's reception is simply not as good as other phones, but it not enough for me to want to return it. I just hope that HTC learns from this like they did with the recent change to the atmel touchscreen instead of the clearpad component. I'm sure they will.
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Well, I have had the exact opposite experience. I always have a better signal with my N1 than my wife does with her iphone in the same places.
My wife and I used to have identical Nokia handsets, and her signal was always significantly better than mine. Minute manufacturing variations in low power RF devices can make huge differences, and such manufacturing variations are a normal part of any manufacturing process, including cell phones.
Comparing one phone to another and declaring a problem exists with an entire line of phones is just silly.
Basically, there is no real evidence of a unilateral "Nexus One" 3G problem, even if some handsets have less than expected performance.
So if you want a Nexus One, get it, and chances are that if you are happy with your network, you will be happy with your Nexus One.
While I'm purchasing the Nexus One regardless of what people say here. I am curious as to whether these issues have been resolved since the device launched.
I remember there being issues with the touch sensitive buttons on the front for menu, home, search, and back... the issue was having to press higher near the screen and actually hitting the button itself didn't work or didn't work well or consistently. Is this still the case on new devices?
3G reception. I know there were some issues with 3G reception as well initially. It sounds like some OTA updates were sent out. Any real concerns here?
I've already read and confirmed that the device has a crappy touch sensor and can become highly confused in multi-touch scenarios... i'm sure this one will drive me nuts after having an iPhone for 3 years.. suppose I'll live.
Any info is appreciated. Thanks
Seems like a great percentage of owners are having hardware problems, do you owners think I should hold off on buying it or is it a chance thing?
No problems here. Its rock solid
Remember, that the very few that have issues are normally the most vocal. I bet that over 90% of all owners are not experiencing hardware issues.
Note: the only thing I have seen about this device is that some report the pink hue issue in camera, and even though mine don't do this, I'm not worried since it can easily be fixed by a software patch by HTC like the hd2
that is so true. Thanks for reminding me of that golden nugget
Plus if you do have any issues with the device (which is unlikely) then you can always get it replaced for free.
To say great majority is.funny. how did you come to.that conclusion?
Mine is great.
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I just upgraded to the captivate about a week and a half ago so I could return it and get the Inspire when it's released if I wanted. I've been looking everywhere trying to compare the two and just can't make up my mind. So, what are some pros and cons of both?
Captivate-
Pros:
AMOLED Screen (4" screen is a pro for me)
Battery Life
Great Dev support already
Thin
Good Camera
Cons:
GPS not as accurate as I'd like
Samsung & AT&T aren't supporting it very well.
Inspire-
Pros:
HTC build quality
HTC Sense
Better Camera
4G Speeds (although my captivate has some amazing speeds with different modems)
Most likely better support
GPS
Cons-
Large non AMOLED screen
Thick
Poor battery life
Kind of a last generation phone (HTC desire HD) with added 4g speeds
I think it will come down to being able to see the two phones side by side once the Inspire 4G actually comes out next Sunday. I also am looking at it, because I've always liked HTC in terms of build quality and HTC Sense, but at the same time my Captivate is a more than capable phone. Sure HSPA+ would be nice, but it's not in my area yet, so I don't really have that to worry about at the moment. I plan on seeing how it performs against the captivate once it's actually out, and then deciding whether I want to buy it or not. I suppose I could lobby for it for a late birthday present, it is 3 days after my bday I'm not going to use an upgrade until AT&T has LTE phones available though, that would be purchased retail.
Because I don't even use data, it doesn't even matter whether it's 4G or not; I just use my Wi-fi.
I think what it's really boiling down for me is just the great quality HTC builds their phones with, plus the fact that Cyanogenmod is already being developed for it.
While my Captivate has been nice for the past month and a half, I'm going to have to ring ATT Warranty ASAP and get the Inspire from them, tell them about my shutdown issues [I had a refurb Captivate to begin with], so they'll have to exchange it for me.
I'm not even going to wait for Atrix or Infuse, not worth it.
How will you get an inspire?
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skippyg said:
How will you get an inspire?
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I'm wondering this myself. I know that with Verizon if you have a phone replaced 3 times they will give you a different phone of equal or lesser value, but won't they just replace it for a captivate that doesnt have the shut down issues? I don't see how they would just upgrade you for free....
At&T has already stated that they will not be offering me phone models to those who have had the shutdown issue. This is not to say that some nobody will convince them othwise bit the policy of offering a new model after three replacements has already met resistence from at&T even before people have had the opportunity to try.
shiftylock said:
I'm wondering this myself. I know that with Verizon if you have a phone replaced 3 times they will give you a different phone of equal or lesser value, but won't they just replace it for a captivate that doesnt have the shut down issues? I don't see how they would just upgrade you for free....
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newter55 said:
At&T has already stated that they will not be offering me phone models to those who have had the shutdown issue. This is not to say that some nobody will convince them othwise bit the policy of offering a new model after three replacements has already met resistence from at&T even before people have had the opportunity to try.
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It's not an 'upgrade' technically... ATT warranty will make you switch out the phone twice. The third time you call in, they'll probably be reluctant to give you a different make and model, but you have to insist. If that doesn't work, have them transfer you to either a floor manager [they walk around and have administrative rights], a supervisor [not always as effective], or the Resolutions team, which is just a group of administrators that are sometimes really helpful when you're trying to do this.
Obviously you'll have to wait until they actually have refurb Inspires, you're not going to walk in there on launch day and ask them for a refurb... You have to make it as if you aren't obviously looking to get a better phone. What I usually tell them is that the phone has [insert problem here], and once they send me the second phone, I'll check the IMEI, make sure it's in the affected range of IMEIs, and then report it again. By then, you can say something like you went to an ATT RETAIL store, and they told you to call in about this phone that is very similar called the Inspire. When they ask you why you didn't just replace it there, tell them that RETAIL STORES DO NOT OFFER RECONDITIONED PHONES.
By now, they've run out of luck and will process the order for you.
Cheers!
The AMOLED screen sucks. Big time. Text is grainy. Solid colors and gradients look oily/rainbowy. Everything is oversaturated.
im thinking about switching to the Inspire or Atrix (Inspire just got more interesting as I dont like the pricing policiy on the Atrix).
I have had the Captivate for a couple of months now. Nothing wrong with it per se, it des everything its meant to, but I spend my time trying to make it have the look and feel of Sense!
Captivate has a great camera (better pictures than any HTC device I have ever used, and I have had many) and a bigger battery. Screen is very good, but I like bigger screens.
so Im going back and forth. Is there really anything that much better on the Inspire?
I sent back an aria 3 times and they sent me a captivated. So they will upgrade you
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ekerbuddyeker said:
im thinking about switching to the Inspire or Atrix (Inspire just got more interesting as I dont like the pricing policiy on the Atrix).
I have had the Captivate for a couple of months now. Nothing wrong with it per se, it des everything its meant to, but I spend my time trying to make it have the look and feel of Sense!
Captivate has a great camera (better pictures than any HTC device I have ever used, and I have had many) and a bigger battery. Screen is very good, but I like bigger screens.
so Im going back and forth. Is there really anything that much better on the Inspire?
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Camera flash, Droid x screen size, 8 mgp camera, HTC support, community devs, build quality, OS upgrades.
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I was offered a free upgrade to a new inspire after my third captivate failed. I had to really fight for it, but after an ATT rep suggested I find a new phone on EBay, I was mad enough to ask for his supervisor. That did it. Problem solved. I really did want to stay with ATT because our whole extended family is with them, so I asked them to please help keep us from switching. I love the inspire - except for the lack of swype. I miss that feature
-Kevlar- said:
Camera flash, Droid x screen size, 8 mgp camera, HTC support, community devs, build quality, OS upgrades.
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build quality? really have you ever looked inside one of those things? what makes you think it is built better?
The pros a cons from comparing both side by side.
Inspire :
Pros :
Big screen
Great ui
Decent GPS
Great feel
Cons :
Considerably slower than captivate
Horrid battery life(carry your charger)
Confusing settings and menus
Even with sense eventually you're going to flash another ui (on to other things)
Terrible build quality
Captivate:
Pros:
Awesome bright and clear screen(better than the atrix by far)
Good battery life(up to three days)
Thin
Swype
Great community support
Great build quality
Cons:
Terrible GPS unless the sky is clear on all roms
Can drain a battery fast(its powerful)
Kind of small
Now notice how I didn't list support as a pro for either. THE SUPPORT FOR BOTH PHONES IS THROUGH ATT AND SUCKS ASS. Contacting HTC only got me sent to att and it sucked. Just getting a battery rma was a pain.
Now if you want to go for android get the inspire. Its built for android. If you don't mind waiting for gingerbread and spruce then get the captivate. We love our terrible GPS for a reason. Its better all around.
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my gps is fantastic on the captivate, even inside. you are all nuts!
to be honest i have seen gps complaints from friends on just about all smart phones. even the inspire.
captivate pros
thin
light
high contrast screen
fast graphics processor
good battery life
hsupa with ported roms
easy flashing
odin for when you do something dumb
wolfson audiochip + supercurio voodoo sound(enough said)
cons
incosistant gps
rfs on stock roms
inspire pros
fast
sense
hsdpa+ upgradable to hspa+ in the future
big screen
extra ram 768mb vs 512mb
8mp camera
cons
sense
no hsupa or hsupa+
graphics not as fast as galaxy s
lcd screen is not as vivid or high in contrast
heavy
thick
bad battery life
ugly
Dani897 said:
my gps is fantastic on the captivate, even inside. you are all nuts!
to be honest i have seen gps complaints from friends on just about all smart phones. even the inspire
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Can I ask where you live? Ussually some places have better GPS than others(Texas and new York being the best due to building mounted GPS towers).
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skatcat31 said:
Can I ask where you live? Ussually some places have better GPS than others(Texas and new York being the best due to building mounted GPS towers).
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orange county new york. not anywhere near nyc, actually nyc can cause issues with the tall buildings but i can navigate there decently now. i have driven down to philly and dc without issues and up to buffalo. i really dont think it is a regonal thing
it wasn't always that way. jf6 and jh2-3 roms needed a clear sky.
ji6 would crash the gps if i changed settings causing it to fail to start gps untill i preformed a factory reset, simply reverting settings i changed and clearing gps data did not help. (the samsung app also corrected this situation without reverting any settings)
jj4 was the first rom i was able to use the gps without looking at the weather or being carefull about what i did with the gps settings.
with da_g's fix it did not crash like i described above on ji6 based roms.
but now after trying several modems and gps settings i find that there are several good modems. kc1 is my new favorite. kp1 seems to work good on some roms and act erratically on others. jl3 works good for gps as does jk3-4 but jl3 is better than the jk3-4 modems by a small amount. none of those modems are as good in call quality as kp1 and kc1. there may be others that are good.
also ms based modes can cause random blue circles and incoming calls cause loss of gps signal. i think it is an interference problem. but running gps in standalone mode with a kc1 modem and da_g gps fix for good measure gives me the best gps i have ever had on a phone(provided i dont get incoming calls)
The incoming call problem you describe is because the phone a GPS share a chip causing interference. Anyways thank you for the information. Always interesting to see how people fix it. And KB and kc modems have the audience chop so it sounds awesome. Buy it only works with KB and kc kernels as well otherwise you don't get that awesome chip. Anyways thread Jack over.
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I had the captivate and switched to inspire and have liked the inspire so much more since day 1. Sense is a great user interface and runs smoother than touchwiz. there are ways that you can make the battery last longer as well ie juice defender and such. It has a flash for the camera which for whatever reason was lacking from the captivate. The captivate had terrible support from ATT and samsung and i broke two of them in a matter of months. First one the speaker broke second one the power button broke i am not buying a samsung phone ever again because of the captivate
The M20P is a great phone in many ways but I'm throwing in the towel. At this point I really wish I had held onto my P20P.
I can't trust this phone as a daily driver because of intermittent issues where phone calls go straight into voicemail without the phone ever ringing. It's not like I'm missing the calls because multiple people have reported that when they called it went straight to voicemail with no ringing.
There was some theorizing in a separate thread that the issue might be due to a compatibility issue with the T-Mobile network here in the United States (where the M20P isn't officially sold or supported) but I have found owners in other countries complaining about the same problem .
I've tried numerous fixes from experimenting with the APN and network settings, turning off raise to wake and voice answering settings, using performance mode, using Shortcut Maker to disable the hidden Wi-Fi calls menu, turning off power optomization for all apps, giving call related apps unlimited data access, disabling Power Genie with ADB--and every time it seems like the problem might be fixed it eventually happens again.
I previously owned both the M10P and P20P and never ran across the issue on either phone. I'm not sure if this is happening because of MIUI 9 or the way Huawei is implementing Android Pie or if it is only specific to this model but as much as I like the M20P I can't use it as my daily driver if I can't trust it to ring every time I receive a call.
I'm not a fan of Samsung phones, One Plus or Google Pixels so I'm looking at probably getting a Xiaomi MI 9 and relegating this to the back up phone status currently occupied by my Mix 2S.
Maybe the problem will get fixed in the 9.1 update but I can't keep missing calls.
jhs39 said:
The M20P is a great phone in many ways but I'm throwing in the towel. At this point I really wish I had held onto my P20P.
I can't trust this phone as a daily driver because of intermittent issues where phone calls go straight into voicemail without the phone ever ringing. It's not like I'm missing the calls because multiple people have reported that when they called it went straight to voicemail with no ringing.
There was some theorizing in a separate thread that the issue might be due to a compatibility issue with the T-Mobile network here in the United States (where the M20P isn't officially sold or supported) but I have found owners in other countries complaining about the same problem .
I've tried numerous fixes from experimenting with the APN and network settings, turning off raise to wake and voice answering settings, using performance mode, using Shortcut Maker to disable the hidden Wi-Fi calls menu, turning off power optomization for all apps, giving call related apps unlimited data access, disabling Power Genie with ADB--and every time it seems like the problem might be fixed it eventually happens again.
I previously owned both the M10P and P20P and never ran across the issue on either phone. I'm not sure if this is happening because of MIUI 9 or the way Huawei is implementing Android Pie or if it is only specific to this model but as much as I like the M20P I can't use it as my daily driver if I can't trust it to ring every time I receive a call.
I'm not a fan of Samsung phones, One Plus or Google Pixels so I'm looking at probably getting a Xiaomi MI 9 and relegating this to the back up phone status currently occupied by my Mix 2S.
Maybe the problem will get fixed in the 9.1 update but I can't keep missing calls.
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I do also Miss calls. And I can't get Google voice to work, and use it for voicemail. So sometimes I don't even get notification of new voicemail too. Same here, T-Mobile US. I'm thinking of trading up, but really waiting for the upcoming 5g phones.
For me, it's not a deal breaker. But an inconvenience. Might trade my son-in-law for his 6t.
I hate to do it. Because everything about the performance is great. I love the camera...... Ugh.
Sorry to hear about your troubles.
Afaik, this has never happened to me or anyone I know with the M20P. But we also weren't affected by the infamous iPhone Death Grip here in Sweden, probably because our mobile networks are decently stable.
No issues here on Rogers in Canada. Sorry to hear that.
That's also a deal breaker for me. If it can't make and receive phone calls, she's gotta go.
ChongoDroid said:
No issues here on Rogers in Canada. Sorry to hear that.
That's also a deal breaker for me. If it can't make and receive phone calls, she's gotta go.
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Must be related to the network not the phone...either the band it's on in your area, or the communication with the tower.
While most of us in countries where the phone is sold have problems with notifications (EMUI 9.1....I hope that will solve them...) I NEVER missed a call. And my provider (Videotron) has agreements with 3 more for coverage, so I jump a lot between bands and carriers when I travel.
Considering you have no recourse in US, I would just give up and get something more mainstream. 6T might be good idea.
I can make phone calls and 95% of the time I receive them fine. But the other 5% is driving me crazy ?.
The other day I had to call Amazon customer service The website said the call was connected but my phone never rang. I canceled the call and clicked for them to call me back and the same thing happened twice more-the Amazon website said the call was currently connected but my phone never rang, there's nothing in the call history and no voicemail notification.
I reboot my phone and there's suddenly 3 missed calls and a voice mail notification and when I click for Amazon to call me again the phone rings immediately.
I hadn't missed a call for weeks before that.
Maybe I shouldn't have screwed around with manually flashing updates. It was never a problem with the M10P or P20P but since the updates for this phone aren't locked to the specific hardware version it's not the same as before and the phone always shows up as uncertified which never happened on the other phones.
NoSubstitute said:
Sorry to hear about your troubles.
Afaik, this has never happened to me or anyone I know with the M20P. But we also weren't affected by the infamous iPhone Death Grip here in Sweden, probably because our mobile networks are decently stable.
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or maybe we didn't held the phone wrong
You should try a factory reset as a last resort first
what firmware version are you on? M2p here in the states and have had zero problems here
I was on one of the versions with the April security patch. I did a factory reset and e-recovery to the latest approved version for my model which is 210 with the March security patch but it didn't make any difference. I haven't had any calls yet to miss but I couldn't get text messages to set up my Amazon and Chase apps until after rebooting the phone which is a different symptom of the same issue. I was sending and receiving texts earlier this morning with no issues. I had to reboot about 4 hours later.
I have the LYA-L09 version from the UK. I don't think It should make a difference but maybe the international or Canadian versions would work better with T-Mobile in the US. Band support isn't an issue but Huawei did something new with this phone where the custom partition (which contains carrier and region specific software) is separate from the rest of the firmware which is why the same firmware versions can be manually flashed across all non-Chinese models.
The new custom partition might be causing issues with missed calls and notifications that some people like me are experiencing.
On earlier Huawei phones removing specific apps from battery optimization was enough to ensure that notifications from those apps were delivered quickly but a really common complaint with many M20P owners is that doing that no longer works. Some people don't get any notifications from certain apps unless the display is on and others need to reboot their phones when they suspect they have missed notifications--especially from SMS.
I didn't come across this missing calls issue but there is a bunch of other annoyances that putting me off this phone. To start with, it disappointed me straight away from day one due to simple, unexpected reason - inability to unlocked it at first-second-third attempt with in-screen fingerprint sensor. It was like a sobering slap to the face. Believe me or not but this fancy feature was one of the buying point. Seriously, that fingerprint reader seems works only at the time of first set up . Next day during the phone normal use with clean screen with no screen protector the most common scenario - unlocked with face recognition after 4 failed fingerprint attempt. Seriously, the first "date" with this beautiful phone was ruined straight away!! Further - more "minor" issues like tons of accidental screenshots in my gallery due to improper buttons position, inferior sound from the speakers (coming from Pixel 3) - acceptable at max volume only for me, useless AOD, inability to wake up the phone with double tap, no notifications issue (due to too long (!) operator name as I figured out later), no Google Feed out-of-the-box for my region, poor tactile engine (still can't feel that it's even here compared to iPhones or Pixel 3), camera inconsistency (too many out of focus, blurry shots, bad selfies, poor low light video).... Basically the only things forced to keep me this phone are great battery life, versatile camera, cool unique back design. I understand that there is no perfect phone for sure BUT there are far too many negative bullet points for this one considering the price I paid for it. Frankly, it is certainly not a over $1000 phone at all. If I was aware of all above-mentioned issues, I would't pay more than $500 for it. Sure I have got some quite stunning shots from it BUT everything else must be up for the price as well! So I gave up and put it on sale as well. Sorry Huawei, try harder next time.
Boo hoo.
WarVic said:
I didn't come across this missing calls issue but there is a bunch of other annoyances that putting me off this phone. To start with, it disappointed me straight away from day one due to simple, unexpected reason - inability to unlocked it at first-second-third attempt with in-screen fingerprint sensor. It was like a sobering slap to the face. Believe me or not but this fancy feature was one of the buying point. Seriously, that fingerprint reader seems works only at the time of first set up . Next day during the phone normal use with clean screen with no screen protector the most common scenario - unlocked with face recognition after 4 failed fingerprint attempt. Seriously, the first "date" with this beautiful phone was ruined straight away!! Further - more "minor" issues like tons of accidental screenshots in my gallery due to improper buttons position, inferior sound from the speakers (coming from Pixel 3) - acceptable at max volume only for me, useless AOD, inability to wake up the phone with double tap, no notifications issue (due to too long (!) operator name as I figured out later), no Google Feed out-of-the-box for my region, poor tactile engine (still can't feel that it's even here compared to iPhones or Pixel 3), camera inconsistency (too many out of focus, blurry shots, bad selfies, poor low light video).... Basically the only things forced to keep me this phone are great battery life, versatile camera, cool unique back design. I understand that there is no perfect phone for sure BUT there are far too many negative bullet points for this one considering the price I paid for it. Frankly, it is certainly not a over $1000 phone at all. If I was aware of all above-mentioned issues, I would't pay more than $500 for it. Sure I have got some quite stunning shots from it BUT everything else must be up for the price as well! So I gave up and put it on sale as well. Sorry Huawei, try harder next time.
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I've never had any of those problems although the AOD display does seem to bug some people who are used to what Samsung or Apple does with it.
I think the Pixels are among the worst phones on the market. They easily list for twice what they are worth, have worst build quality than a $200 Xiaomi phone, run too hot, suffer serious hardware failure within 2 years in staggering numbers and every generation of Pixel devices to date has had significant hardware and software problems that the tech press ignores.
I really like this phone a lot. The build quality is fantastic. It takes great pictures and everything runs smooth and fast without the phone ever running hot (unlike Google phones which have been running in performance mode by default since the Nexus 5X). Battery life is great. My LG display (you know--the one that was supposedly defective?) is gorgeous.
But I can't deal with the missed calls anymore. I'm sure it could be fixed with a software update but after 6 months I'm not confident that a fix is ever going to come.
jhs39 said:
I've never had any of those problems although the AOD display does seem to bug some people who are used to what Samsung or Apple does with it.
I think the Pixels are among the worst phones on the market. They easily list for twice what they are worth, have worst build quality than a $200 Xiaomi phone, run too hot, suffer serious hardware failure within 2 years in staggering numbers and every generation of Pixel devices to date has had significant hardware and software problems that the tech press ignores.
I really like this phone a lot. The build quality is fantastic. It takes great pictures and everything runs smooth and fast without the phone ever running hot (unlike Google phones which have been running in performance mode by default since the Nexus 5X). Battery life is great. My LG display (you know--the one that was supposedly defective?) is gorgeous.
But I can't deal with the missed calls anymore. I'm sure it could be fixed with a software update but after 6 months I'm not confident that a fix is ever going to come.
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Hi there. I believe you never owned the Pixel 3 or 3 XL! Because you certainly don't know what are you talking about. The only thing those phones are missing is versatile camera system. That's it. Otherwise Pixel 3s are the best smartphones around. I had Pixel 3 XL for 4 month, still own a Pixel 3 as a business / backup phone. No single hardware or software issue with them whatsoever. Build quality is top tier. No heating issues with my small Pixel 3 for sure whereas my buggy Mate 20 Pro becomes hot as hell after just half an hour driving with GPS app running. Pixel 3 stays cool at the same conditions! You seriously need to get Pixel 3 first and start talking afterwards!
So.... I too have abandoned the phone. I love it. It was a beast with battery and camera and speed. But.... missing calls has cost me a vacation that my timeshare had called and I didn't get the trade for the time. And timeshares can be finnickey to get a trade for the area/time you want.
Anyway. I ended up trading to my son-in-law for the oneplus 6t since its sold by Tmobile and should have any missed calls. He got a hell of a phone for the trade. Oh well.....
WarVic said:
Hi there. I believe you never owned the Pixel 3 or 3 XL! Because you certainly don't know what are you talking about. The only thing those phones are missing is versatile camera system. That's it. Otherwise Pixel 3s are the best smartphones around. I had Pixel 3 XL for 4 month, still own a Pixel 3 as a business / backup phone. No single hardware or software issue with them whatsoever. Build quality is top tier. No heating issues with my small Pixel 3 for sure whereas my buggy Mate 20 Pro becomes hot as hell after just half an hour driving with GPS app running. Pixel 3 stays cool at the same conditions! You seriously need to get Pixel 3 first and start talking afterwards!
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I have owned Nexus and Pixel phones. I definitely know what I am talking about. The Nexus devices had much more premium build quality than the Pixel line and the phones were much cheaper.
Just go to the Official Google Pixel Support site and read the posts from the many owners experiencing serious issues with their phones. That's pretty much the only place people can find accurate information about Pixel phones because the tech press holds Google to a much lower standard than it does Samsung, Apple, Huawei, or Xiaomi. The only company that gets a similar treatment to Google is One Plus. The official One Plus support site has so many reports of issues everyday that after a couple hours all of the posts that had been visible are completely buried under the tidal wave of new posts.
The difference is that the majority of issues One Plus owners report are software related because the coding on One Plus phones is inept and the majority of reported Pixel problems are hardware related.
steadly2004 said:
So.... I too have abandoned the phone. I love it. It was a beast with battery and camera and speed. But.... missing calls has cost me a vacation that my timeshare had called and I didn't get the trade for the time. And timeshares can be finnickey to get a trade for the area/time you want.
Anyway. I ended up trading to my son-in-law for the oneplus 6t since its sold by Tmobile and should have any missed calls. He got a hell of a phone for the trade. Oh well.....
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I am not a fan of One Plus but I'm sure you won't have an issue with missed calls. If you have a T-Mobile One Plus instead of an unlocked one you get far less frequent updates because T-Mobile is trying not to release Oxygen updates that introduce new bugs. I don't think T-Mobile knew what they were getting into before they decided to carry those phones.
I got my MI 9. It's not as nice as the M20P obviously but it's a good value which is what Xiaomi is known for. I'm also getting all my calls, texts and notifications with zero problems and VoLTE works.
WarVic said:
Hi there. I believe you never owned the Pixel 3 or 3 XL! Because you certainly don't know what are you talking about. The only thing those phones are missing is versatile camera system. That's it. Otherwise Pixel 3s are the best smartphones around. I had Pixel 3 XL for 4 month, still own a Pixel 3 as a business / backup phone. No single hardware or software issue with them whatsoever. Build quality is top tier. No heating issues with my small Pixel 3 for sure whereas my buggy Mate 20 Pro becomes hot as hell after just half an hour driving with GPS app running. Pixel 3 stays cool at the same conditions! You seriously need to get Pixel 3 first and start talking afterwards!
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Looks to me you're the only one who doesn't know what he's talking about...plus you might wanna try to be more considerate when you post here. No need for personal baseless attacks.
Pixel 3 is an outdated phone with an excellent camera app and timely updates. That's ALL. Had one, ditched it for the Mate 20 pro (in before the personal attack that "you don't know what you're talking about").
I can also ask you how did you get your Mate 20 pro to become "hot as hell after just a half an hour driving with GPS app running". I took 4-5 hour trips with GPS on, the only slight warm area was the wireless charging one, as the phone sat in a holder with wireless charging.
Not sure what point you are trying to prove (if any) but you haven't convinced anyone.
Maybe this will:
https://www.droid-life.com/2019/04/29/doesnt-sound-like-google-sold-very-many-pixel-3-phones/
have you tried using a fresh new sim card?