Nonresponsive touchscreen - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hi all. Yesterday i had a big problem: my touchscreen didn't respond to any taps. It happened me once, 1 month ago, but i solved it by removing the battery. I did the same thing but this time - nothing. I reinstalled the ROM - Dutty's HG R12 - nothing again. Only when i've installed the genuine WM 6.5 from HTC. my touchscreen start to react again, i think 'cause that ROM has a small touchscreen tutorial. Then, i've reinstalled the Dutty's ROM and the touchscreen continued to work fine.
My question is: what is the explanation? What happened? I guess is something related to the WM touchscreen drivers...

Do you hard reset after flashing?

Bruce Inman said:
Do you hard reset after flashing?
Click to expand...
Click to collapse
i think not

That would likely be the cause of your issue then.
Performing a hard reset and even flashing back to your original ROM between flashes ensures there are no reminence of your previous ROM to conflict with your current ROM.

Bruce Inman said:
That would likely be the cause of your issue then.
Performing a hard reset and even flashing back to your original ROM between flashes ensures there are no reminence of your previous ROM to conflict with your current ROM.
Click to expand...
Click to collapse
I did all that and still no response on touch screen, anybody have any idea? or is the digitizer totally dead then.... or should i try to put original htc rom?(have now ahen wm6.5 but cant install it to end because screen is not responding to taps...)

Related

Flickering screen after ROM update

I recently upgraded to the official 1.93 WWE ROM (and new hard SPL), and now my screen flickers a lot when the phone is switched on. (The flickering starts at boot-up when the red writing appears at the bottom-right of the screen).
I have been able to solve it so far by pressing the power button twice to switch the display off and back on again, but wondered if anyone else had experienced this and could suggest a more permanent fix?
Thanks,
Neil
Most likely who hasnt experienced this.....lol
Anyway, when you get this after a reset, just turn on and off the display and all goes back to normal.
You need to flash another hard spl. The issue is caused by an outdated spl not being compatible to your lcd screen. Try hard spl 1.37 found here:
http://forum.xda-developers.com/showthread.php?t=400950
I want to flash
_QMR_RUU_Diamond_HTC_WWE_1.93.405.1_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship
to my UK Vodafone Diamond which has SPL 1.37 from the factory.
Which Hard SPL should I use - 1.37? Signed or unsigned?
djvw said:
You need to flash another hard spl. The issue is caused by an outdated spl not being compatible to your lcd screen. Try hard spl 1.37 found here:
http://forum.xda-developers.com/showthread.php?t=400950
Click to expand...
Click to collapse
Thanks! I tried searching for "flicker", but got too many results and didn't find that thread.
i have the flickering screen too, i want to try this method but my activesync does not work. i try a hard-reset and now the device ask me to insert Getting STarted Disc to install synchronization software which I did. it still doesn't work. anyway to do this?
Thanks
i have the same problem i flashed the 1.93 hard SPL and still nothin... anyone know the problem?
i did managed to get the flikering out... flashed hard spl 1.38!
I want to try flash HardSPL but my USB port doesn't work, is there anyway to do this?

Kaiser sleep function does strange things... (FIXED)

After I did a hard reset, a strange problem appeared.
When I press the power button to put the device in sleep, it does, but after 4-5 seconds it automaticly switches back on.
I tried several things such as soft resetting the device, close all running programs and even another hard reset, but it won't work. I didn't install any programs so far...
More information about my ROM version etc.
Official HTC NLD Rom WM 6.1
ROM Version 3.29.404.0
Radio 1.65.17.56
I hope someone knows something I can try...
rubinho93 said:
After I did a hard reset, a strange problem appeared.
When I press the power button to put the device in sleep, it does, but after 4-5 seconds it automaticly switches back on.
I tried several things such as soft resetting the device, close all running programs and even another hard reset, but it won't work. I didn't install any programs so far...
More information about my ROM version etc.
Official HTC NLD Rom WM 6.1
ROM Version 3.29.404.0
Radio 1.65.17.56
I hope someone knows something I can try...
Click to expand...
Click to collapse
i see you have already tried the following but i'm going to write down how i would go about debugging the problem anyway. first, i would try the following steps in the following order to ensure it is not a software issue (it seems you have already eliminated the possibility that this is a software issue):
0. ensure you are using the correct hard SPL for your ROM. if you have never flashed a custom ROM and if you are using the ROM that came with your phone factory installed, you need not worry about this step or step 2 onwards
1. hard reset your phone and check the behavior of the sleep button BEFORE installing ANY of your favorite cabs and software...you have already done this
2. it is recommended to re-download the ROM image and re-flash it to minimize the possibility of a corrupted download or a bad flash
3. it is also recommended to hard reset your phone immediately after flashing the ROM at the point where it says "tap here to begin", i.e. before the screen alignment wizard
4. once again, test the behavior of the sleep button BEFORE installing ANY of your favorite cabs and software
now lets assume it is a hardware issue...here is a nugget of information that might help you. i remember reading a thread here started by a person who described a problem very similar to yours. it involved a "stuck" camera button. you see, the camera button is TWO-stage...and if the half-press stage is "stuck", your phone will never go to sleep properly. search for this thread for more information.
finally, if this is indeed a hardware issue, it seems strange that it appeared only after you did that very first hard reset...but life is full of coincidences !
good luck!
thanks for your suggestions, I will try them and post results.
no success
I tried the things you suggested, but it doesn't work. I also tried the power button when it says "tap your device..." but the device woke up after 4-5 seconds also.
I checked my buttons (especially the camera button, but that one seems to be well... I can feel the two "clicks" and I can take a picture in a normal way)
I'm thinking it might be a ROM problem or something like that... (but my problem is, if I want to go back to the previous official HTC ROM, the 6.0 one, I probably have to use HardSPL, but I don't like that much because of warranty...)
Ok other question... Can I install the Dutch Vodafone ROM on a non-branded HTC device, or could I get VendorID errors or something similar if I want to keep the original SPL?
fixed!
Ok, I fixed it after installing HardSPL 3.29 and flashing the latest WWE ROM...
Now my power button works perfectly!

Weird Problems & Diamond almost dead (software/ROM)

Some days ago, i've flashed my phone to get an "up-to-date" ROM. I chose "PDACornerIllusion 21139" of 2009.03.06. All went fine excepting the keyboard of my GPS wont work anymore (dunno why of course), so i re-flashed with another ROM.
I was surprised that my phone kept the CornerIllusion BootScreen, but i didnt care.
All of a sudden, after having soft reset the ROM i chose (the 2nd one), for an installation of some proggie. The ROM restart as brand new asking me to reset the screen, the clock, date etc... losing all my content and customizations. Then i couldnt sync with Outlook after the first sync i've done minutes ago (error code 800004005). I've decided to soft-reset the phone, and now, TF3D wont even start, (it selft tries to start several times, then gives up), AND the programs lists is all broken, no shortcuts left and the games folder is named *h1/4Eg+ç^, nothing works anymore.
I flashed with about 4 roms (including Aztor one), resulting in the same mess.
Does it have something to do with the first one "PDACornerIllusion 21139" and its still remaining BootScreen?
Can i flash my phone from its roots, to get rid of this ?
As it's maybe not the "fault" of PDACornerIllusion, i write this in this section of the Diamond general thread and made a double post at PDACornerIllusion development thread
I suggest you perform a hard reset before flashing any new rom and that you use the traditional "flash-from-PC-using-ActiveSync-connection" method to flash.
And above all I wish you luck!
What was the other ROM you flashed? I am curious.
rondol1 suggests you hard reset prior to flashing a new rom. I suggest you hard reset after flashing a new rom. Net result is probaby much the same. You could even just do a hard reset now with whatever is loaded and things will probably improve. Main thing is...whenever you flash a rom do a hard reset straight after loading it. I always do this religiously and with the exception of one recent rom I tried I have never had a problem.
First of all, thank you both for trying to suggest hints, i really appreciate it.
I've never hard reset the ROM before or after having installed a new one. I never have a problem before.
For the last 2 months, i was on NEON 1.28, then i've decided it was time to update seeing the new features of the more up-to-date ROMs
I've just reflashed it (an hour ago) with PDACornerIllusion 21139, i've hard reseted before and after. let's see how it turns out ....
I've tried NATALY, CLOUDY, MORNA & AZTOR, no luck with any of them, all died after a soft reset or after the 1st sync (reconnecting for a 2nd sync).
Maybe the problem comes from the very root of the phone (like BIOS in a PC, dunno), maybe something in there got corrupted. How to repair it if my guess exists and is it repairable?
dunnno said:
I've never hard reset the ROM before or after having installed a new one.
Click to expand...
Click to collapse
There in lies the problem.
I bet you will be fine from now on. Don't ask why you need to do the hard reset - as no one has been able to give a definitive answer - But it is a well known step that many chefs recommend post flash - just do it from now on and you wont regret it.
logger said:
There in lies the problem.
I bet you will be fine from now on. Don't ask why you need to do the hard reset - as no one has been able to give a definitive answer - But it is a well known step that many chefs recommend post flash - just do it from now on and you wont regret it.
Click to expand...
Click to collapse
completely agree with logger - hard reset after you flash any ROM. I haven't used PDACorner - so can't say for sure... but do the flash via CustomRUU once... when the new ROM is flashed... do a hard reset as soon as it's complete..
good luck!
let's see then, >>>>crossing fingers<<<<
I've had this happen a lot lately as well. Might have something to do with the newer SYS? Anyway, hard reseting hasn't always fixed it for me. However, flashing back to the Sprint stock ROM (or HTC stock for you GSM guys) then flashing a new custom ROM has always done the trick. Maybe because the stock ROMs are bigger and "clean" out the memory somehow? At any rate, flash stock and then you're good to go. No permanent damage.
no luck, after a 2nd soft-reset, the phone is asking "touch the screen to configure for the 1sy use blablabla", all data's lost again & again...
what do you mean by stock Rom ? the rom that came with my phone when i've bought it ?
I've got the same problem with the Diamond rebooting like a hard-reset. But I always did a hard-reset after a fresh install. I blamed it on the rom and tried several others, including donsalari's "Clean Basic Rom", the Gen.Y Sense 2.1 and 2.5 versions and an older Aztor rom. Same problem every time, the first reboot after changing the device locale works fine, then I set the whole phone up properly and on the next reboot it will come up as if had performed a hard reset.
Additionally, the file system on my internal storage got corrupted somehow, had to reformat. At some point, I also had the impression that data on the phone memory got lost gradually. First the Contact's numbers got replaced by some nonsense characters, then there were numbers and contacts missing, and finally I had no contacts at all. ActiveSync stopped working so I was in the middle of a trip without my phonebook...
I've got two hypotheses:
1) The Gen.Y bootloader messed with the phone (Had tried the Sense 2.5 Gen.Y rom before donsalari's)
2) Flash controller or Flash itself is broken
@dunnno: I suggest you rename the thread to something like "diamond hard-resets on 2nd reboot after rom install"
edit: oops, just realised I resurrected a very old thread... Maybe there's a fix already?
My diamond still suffers from this problem. I tried it again and again with different roms but everytime, at some point all my configuration is lost and the diamond reboots like after a fresh install. Can anyone please help?
I'm having this problem as well :|
Grr, I have to rely on my phone for so much, but it just doesn't want to work correctly.
Help is immensely appreciated.
Well, I got mine to work, I just flashed the stock HTC ROM and everything has gone back to normal. H3PO, I suggest you give that a shot if you are still having problems.
I had these problems when I first started flashing my Diamond with custom roms.
Now I always flash my carrier stock rom first, then hard reset, then flash custom rom, then hard reset and I never have any problems. I have no idea why flashing the stock rom first stops the problems but I haven't had any problems with the dozens of roms I've flashed using this method.
Also I always flash from internal storage, but others prefer using MTTY
I still have some problems with the Contact Database, but flashing some stock O2 Rom solved the "reboot as new" problem.

WM6.5 ROMs working for ~1 week

Hey guys.
I have a mysterious issue with my HD.
After flashing Dutty's WM 6.5 R8 Turbo ROM the problems appeared.
The freshly flashed and installed ROM works with all programs and changes for approximately 1 week. After this period (without reboot!) suddenly all contacts are gone, all pictures are gone from the album and the SD card is inacessible (like this thread: Thread), today there was just a bug that a notification was repeated 95 times instead of the supposed 1 time, once it just froze.
When you try a reboot, the booting will take a lot of time just to show the WinMo start screen. At this point the boot process gets stuck and you have to hard reset to get back access to your device.
In today's case with the small bug it endep up worse: Instead of trying to boot the system automatically did a hard reset! Fortunately there were no important data on my phone.
First I assumed that this was caused by the SD-TuneUp driver by tyynt. But after hard reseting under Dutty 6.5 R8 T for the third time I didn't install this driver and guess what: 1 week later it froze anyway and made a hard reset necessary.
After this ROM I tried Dutty's 6.5 R12 Revised with the same result. As mentioned, the device performed an automatic hard-reset today. Now I'm back on WM 6.1 HD V4.1 Final to if this is ROM dependent or not.
Do you guys have any idea what's causing this? It's pretty annoying to reconfigure your HD every week
namelessrabbit said:
Hey guys.
I have a mysterious issue with my HD.
After flashing Dutty's WM 6.5 R8 Turbo ROM the problems appeared.
The freshly flashed and installed ROM works with all programs and changes for approximately 1 week. After this period (without reboot!) suddenly all contacts are gone, all pictures are gone from the album and the SD card is inacessible (like this thread: Thread), today there was just a bug that a notification was repeated 95 times instead of the supposed 1 time, once it just froze.
When you try a reboot, the booting will take a lot of time just to show the WinMo start screen. At this point the boot process gets stuck and you have to hard reset to get back access to your device.
In today's case with the small bug it endep up worse: Instead of trying to boot the system automatically did a hard reset! Fortunately there were no important data on my phone.
First I assumed that this was caused by the SD-TuneUp driver by tyynt. But after hard reseting under Dutty 6.5 R8 T for the third time I didn't install this driver and guess what: 1 week later it froze anyway and made a hard reset necessary.
After this ROM I tried Dutty's 6.5 R12 Revised with the same result. As mentioned, the device performed an automatic hard-reset today. Now I'm back on WM 6.1 HD V4.1 Final to if this is ROM dependent or not.
Do you guys have any idea what's causing this? It's pretty annoying to reconfigure your HD every week
Click to expand...
Click to collapse
it might be due to a bad flash.
try flashing the same rom again or flash another rom..
see if the prob still contiues..
most probably it wll not..
I have thesame problem with duty's latest roms (R9,R12)
After a few days it gets very slow. So slow i have to do a soft reset. But then the device loads very slow, it dont shows the htc animation. After a few minutes (1 or 2) it gets stuck at the orange windows mobile 6.5 loading screen.
Somethimes it does automatically a hard reset after the soft reset. All messages, appointments, contacts are gone. Only time and date are restored. Sometimes it does absolutely nothing, it just freezes at the orange screen, even after a few soft resets. In this case I have to do a hard reset. With dutty R9 mostly the freezes occured, sometimes automatically a hard reset. With dutty R12 most of the time (3 times so far) It does automatically a hard reset.
So I have to restore everything 1 or 2 times a week with pim backup. Does someone have an possible explanation?
leeuwtjevanjuda said:
I have thesame problem with duty's latest roms (R9,R12)
After a few days it gets very slow. So slow i have to do a soft reset. But then the device loads very slow, it dont shows the htc animation. After a few minutes (1 or 2) it gets stuck at the orange windows mobile 6.5 loading screen.
Somethimes it does automatically a hard reset after the soft reset. All messages, appointments, contacts are gone. Only time and date are restored. Sometimes it does absolutely nothing, it just freezes at the orange screen, even after a few soft resets. In this case I have to do a hard reset. With dutty R9 mostly the freezes occured, sometimes automatically a hard reset. With dutty R12 most of the time (3 times so far) It does automatically a hard reset.
So I have to restore everything 1 or 2 times a week with pim backup. Does someone have an possible explanation?
Click to expand...
Click to collapse
I had the same Problem after flashing from Dutty's WM6.5 R5 to R6. I tried Flashing back to R5 but the same thing happened.
I resolved it by up flashing the HTC stock ROM, and then R6 again. Now on R12 and haven't seen the problem since. No idea what it could be though.
I've had the same problem. Flash a stock rom like ManiGo says and than you can flash one of Dutty's rom. Worked for me. Good Luck.
The problem doesn't appear to be directly related to the rom as countless others have used Throys roms with no such issues. As Svenvdmeer stated above, the general solution which appears to have worked for all would be to restore stcok rom and then follow guidelines to flash Throys rom again.
Alright, I'm going to try that and one week later we will see if it worked for me, too
Thank you for your help!
Edit: Is there a certain stock rom you would recommend? Otherwise I would just flash one of those provided by Dutty.
Edit²: Could be an indication for a bad flash that all WM6.5 ROMs I tried were noticeably slower and not that smooth in (e.g.) TF3D in comparison to 6.1 ROMs?
Its weird, today i had the problem with dutty's R2 (great rom )
I will try soon to flash a stock rom.
Had the same problems with the first 6.5 roms. Thought that the problem was a CAB I installed (SMS extension from Dutty). Flashed back to 6.1 (not a stock, but a Dutty ROM) and after a while I tried out a other 6.5 ROM and didn't had the problem since then. Still didn't know if it was the CAB or just a 'random' other problem.
This time the WM6.1 is still the most popular choice
try NOT to sync your contact with any of the server after initalizing your machine. (You may restore contact and disconnect all sync service)
Test it for a week and see if it goes right.
I only use PIM Backup, I never updated with a server with Winmob 6.5. Only with 6.1 I updated to my gmail and hotmail server, but that 1.5 months ago.
Similar problem for me with me.
Dutty's WM 6.5 R9 Turbo
Radio 1.14.
It freezes at least 5 -6 times a day.....driving me nuts! It's a shame cause I like the start menu so much more than on Dutty's 6.1 ROM.
I'm flashing Energy's ROM as I type this. Hope it's as good as other peeps say.
I'm sorry for probably being dumb but where do I find a WinMo 6.5 stock ROM?
Searched this forum and got everything about ROM's but one single stock ROM.
The official ROM's by Dutty seem to be based on 6.1 as well.
namelessrabbit said:
I'm sorry for probably being dumb but where do I find a WinMo 6.5 stock ROM?
Searched this forum and got everything about ROM's but one single stock ROM.
The official ROM's by Dutty seem to be based on 6.1 as well.
Click to expand...
Click to collapse
There is no sutch thing as a stock ROM for touch HD.
samlives said:
Similar problem for me with me.
Dutty's WM 6.5 R9 Turbo
Radio 1.14.
It freezes at least 5 -6 times a day.....driving me nuts! It's a shame cause I like the start menu so much more than on Dutty's 6.1 ROM.
I'm flashing Energy's ROM as I type this. Hope it's as good as other peeps say.
Click to expand...
Click to collapse
You can also try his R12. I never had this issue using his ROM´s.
barbapappa_86 said:
There is no sutch thing as a stock ROM for touch HD.
Click to expand...
Click to collapse
So then the already given advices were in vain? Or did I get something wrong about the meaning of a stock rom?
I guess the best solution would be that people who already solved this problem will post which ROM's they exactly used for stock-reflashing.
Thank you
namelessrabbit said:
I'm sorry for probably being dumb but where do I find a WinMo 6.5 stock ROM?
Searched this forum and got everything about ROM's but one single stock ROM.
The official ROM's by Dutty seem to be based on 6.1 as well.
Click to expand...
Click to collapse
Here you can find all the stock ROM's:
http://wiki.xda-developers.com/index.php?pagename=HTC_Blackstone_Ship_exe
None of them are 6.5 ofcourse.
I think im pretty screwed then. My usb-port doesnt work anymore. I already bought a new cable, used different pc's, different roms, settings but it just don't work. I think its a hardware failure. So i flash my Roms with the micro sd card method (copy blacimg.nbh to card).
But to flash a stock rom, i need a stock spl. And as far as I know you must have a working usb connection.
Well it doesn't have to be a stock rom to fix it but i think that's te safest choice. I (accidentaly) fixed it by trying some of Miri's rom (because i had trouble with dutty) after a couple of roms from miri's i tried a dutty rom again and it worked.

TyTN II problem restarting

When i restart it activates the first time installation thingie... it does it even with shutdown and soft reset and hardreset.
i used 3 roms and they all did the same thing
enter the first time installation thingie
can any1 help me?
I got caught in a loop one time when i was trying to do a hard reset. When it came back from clearing the memory and I did the calibrate screen thing, I would soft reset prior to the bloatware installation. When it restarted it would go right back into the clearing data screen of the hard reset.
Eventually I let the bloatware install, then did a hard reset and that seemed to clear it out.
Not sure if that will help.
I have no idea what you just said .. :$ sry
but is there a way to TOTALLY clean my Pocket pc?
chimera_nl said:
I have no idea what you just said .. :$ sry
but is there a way to TOTALLY clean my Pocket pc?
Click to expand...
Click to collapse
A Hard reset will wipe out everything that you have installed on the phone, and you will be back with the operating system, whether it is a custom rom or an ATT Rom or HTC Rom.
Are you talking about wiping the "hard drive" clean with no operation system? I do not know how to do that, but why would you want to do that anyway.
phooey, i'm having similar problems... hard reset (holding soft keys and pressing reset with stylus) doesn't stop the issue from happening again. -- back to factory reset when rebooting either soft or hard. not sure if this is the same issue...if so i double posted sorry.
hey jklarich, you have posted a new thread:
http://forum.xda-developers.com/showthread.php?t=564537
...so consider this post of mine a reply to this thread as well as the one created by you (referenced above).
NEITHER of you have mentioned WHICH ROMs you tried when the problem started.
NEITHER of you have mentioned the HardSPL version(s) you have on your devices.
NEITHER of you have categorically clarified that you have gone through the steps in the FAQs of the ROMs you've tried.
BOTTOM LINE: always provide more information!
now with lack of information, using my "mind reading skills" (well actually they're just logical, deductive, and analytic approaches with a touch of human psychology and n00b-behavior-predicting voodoo magic), i will reason as follows:
seeing as how BOTH of you are junior members and how BOTH of you mention experiencing the issue with THREE ROMs, i suspect you must have coincidently tried the top three most popular WM6.5 ROMs, which would be TPC's, abusalsa's PDA Corner, and one other.
THIS IS A KNOWN ISSUE WITH NEARLY EVERY WM6.5 ROM! it is mentioned in the FAQs on the first page pertaining to each of the popular WM6.5 ROMs for the kaiser. the workaround/solution is mentioned in the FAQ!
the above "flame" is based solely on the assumption that you both tried WM6.5 ROMs without reading/following the suggestions in the FAQs. if you have indeed tried the magical step in the FAQ that should fix this problem but yet the problem remains, then i'm sorry about the unnecessary flame and i hope you find the solution to your problem.
Even though the TPC ROM says it's worked out, install the factory ROM first. That fixed the problem for me. Sorry, but I think this is valid only because TPC states quite clearly that they think they sorted out this problem on their thread.

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