If my Nexus One is working all correctly, and I have extensively used it for 3 days, is it alright to unlock and root?
I heard the warranty is void if you do it, and if something breaks (hardware) HTC will still fix it, is it true?
It's not guaranteed that they'll fix it regardless of what the problem is after unlocking. That said, go ahead and unlock/root and take full advantage of your phone
Quite frankly, it's a maybe-maybe not scene regarding the warranty. Technically, rooting void the software warranty, but they may link a hardware failure to a 'cause by software' reason... so you never know...
But what the hell, root the damn phone and enjoy the cooking!!! ... I did it the day I bought my phone... and I'm damn glad I did it!!! :-D
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
vick33 said:
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
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Click to collapse
just like when you root warranty is void same with all manufactures
vick33 said:
I have owned almost all nexus devices and some samsung, but i fall in love with the One. I read through some forum topics and the HTCDEV site and none of it was clear. If i unlock the bootloader all warrianty is void? I hope i am just misunderstood something. Unlocking the bootloader was never a problem with nexus or samsung devices why htc is making such a fuss about it? Please someone tell me i just misread stg.
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Click to collapse
I'm not sure about nexus, but I assure you it is exactly the same with Samsung. I have owned many Samsung phones in the past. Unlocking your bootloader, on practically any manufacturers device will void your warranty. The HTC One Development edition ships with an unlocked bootloader, maybe try that?
Sent from my HTC One using xda app-developers app
skinsfanbdh said:
just like when you root warranty is void same with all manufactures
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Click to collapse
That is not true.
Nexus devices can be restored to factory settings with showing no signs of modifications. I have got nexus 7 replaced with faulty usb, and galaxy s3 with screen problems all had custom firmware before. Yes there you will have a yellow triangle, if you used no stock kernel, but you can easly remove that, going back to manufacturer state. And i asked asus if open bootloader is a problem for RMA as i cannot relock with the faulty usb they said why would it be?
sad to hear htc is different.. I want that one, but this is giving me second thoughts...
vick33 said:
That is not true.
Nexus devices can be restored to factory settings with showing no signs of modifications. I have got nexus 7 replaced with faulty usb, and galaxy s3 with screen problems all had custom firmware before. Yes there you will have a yellow triangle, if you used no stock kernel, but you can easly remove that, going back to manufacturer state. And i asked asus if open bootloader is a problem for RMA as i cannot relock with the faulty usb they said why would it be?
sad to hear htc is different.. I want that one, but this is giving me second thoughts...
Click to expand...
Click to collapse
It is true. Just because you can revert it doesn't mean it's not originally voided. If say your LED screen died and you sent it for warranty and you had no way to run triangle away due to that and they saw it, you would be getting a bill.
The only way to save your warranty on this device is s-off and that's not yet available.
If you don't like it go to the Samsung S4 which has such a locked down bootloader only one dev has achieved it and still hasn't released how he did it. So no root at all over there.
Sent from my HTC One using xda app-developers app
Your entire warranty is NOT voided due to unlocking or rooting. What DOES happen is your placed under more scrutiny and you have voided the warranty to things you can adversely affect.
For instance:
You rooted and your camera ceases to function or your LED flash dies. Your covered. I wouldn't recommend sending it in running a ROM, stock would ensure they can fix and test it.
Your rooted and your screen dies. You are covered.
Your rooted and the entire phone dies out of the blue. You would be under scrutiny regarding it and they would examine it to see if something you did caused the failure. If it is purely hardware related then you should be covered, otherwise your liable.
This same situation is what people who mod cars have had to fight against (and won). How does an exhaust modification cause a window failure? Or how does a custom head unit cause an engine failure.
There has to be a direct unarguable connection between your modification and the failure, I just had this happen with my Galaxy Nexus. It died completely and it was modified to high heaven. They knew it was unlocked but it wasn't the cause of the failure so it was fixed under warranty.
And BTW when you unlock your Nexus device it shows the exact same warning that the HTC unlocker software shows.
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
.
And BTW when you unlock your Nexus device it shows the exact same warning that the HTC unlocker software shows.
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Click to collapse
It does not true. Check the images i attached. And if you read through the google site on the nexus it does not say any connection between the warrianty and unlocking the bootloader. Seems like every htc owner thinks other manufacturers have the same policy on bootloaders...
and altimax98 i just read a thread that htc refused tu replace a screen with yellow spots because of unlocked bootloader here is the thread
http://forum.xda-developers.com/showthread.php?t=1631466
I would love the HTC One as it is the most beautiful device i have ever seen but to keep it stok to have warrianty...
vick33 said:
It does not true. Check the images i attached. And if you read through the google site on the nexus it does not say any connection between the warrianty and unlocking the bootloader. Seems like every htc owner thinks other manufacturers have the same policy on bootloaders...
and altimax98 i just read a thread that htc refused tu replace a screen with yellow spots because of unlocked bootloader here is the thread
http://forum.xda-developers.com/showthread.php?t=1631466
I would love the HTC One as it is the most beautiful device i have ever seen but to keep it stok to have warrianty...
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Click to collapse
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
skinsfanbdh said:
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
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Click to collapse
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
nullkill said:
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
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Click to collapse
Exactly, they also use 'may void warranty' because there is no way they could make a comprehensive list of all the possible things that could void it. May is safety net of sorts to do exactly what nullkill said
skinsfanbdh said:
dude you need to do more research. samsung.htc.motorola.apple.lg,and google all say the same thing rooting,installing custom firmware, and unlocking bootloader may void warranty. if its not a manufacture defect they wont replace it. ive owned all of them and the message is always the same. it would be crazy for a company to sell you something with warranty and say do whatever you want with it and we will warranty for you
Click to expand...
Click to collapse
So i am happy that HTC does not manufacure my notebook ... As i could not live without root acces as a developer And all say the same thing? Where do you get that info i just read through the Nexus 4 warrianty manual plus checked the unlock screen again and it never mentions that i loose warrianty with unlock not in the 106 pages of the manual not on the unlock sreen i cared to paste in the previous post of me. So i think i did my part of research... you did not.. check 46 do you see any mention of the bootloader? check the unlock screen i pasted in the last post of me? Do you see any mention of voiding my warrianty? I dont... So please point me out where it is stated that unlocking the nexus 4 bootloader voids the warrianty!
http://www.lg.com/us/support-mobile/lg-LGE960
And i am sad because of that "may" i am not sure they can lawfully say that. May is not specific. In a contract you cant use the word may...
nullkill said:
Um no it wouldn't. It would be crazy to sell a product and say you rooted that caused the defect. I have dealt with HTC and have sent many phones to them unlocked rooted with custom software and have not had any problem ever. Also please take a look at my signature had to make it to try and combat all the WRONG info out there. This is the USA we have rights when people care to inform themselves of them!
Also note how they always say "may void warranty" what they are really saying is if you do not know your rights we will be more than happy to screw you over as we are corporate and don't care about you at all.
Click to expand...
Click to collapse
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
skinsfanbdh said:
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
Click to expand...
Click to collapse
But as i read through lost of thread seems like this is not the case. Sometimes htc refuses to cover obious hardware defects because of unlocked bootloader.. Yes you can kill harware with software but it is not that easy... yes you can overclock and you can raise the voltage, but if there is too much heat the cpu will starts throttling or even reboot, yes you can overvrite the bootloader with 0-s etc etc, but a simple root should not void your warrianty as it does not do on a notebook. my phone is faster then my wifes netbook why i cannot "own" the two devices the same way, both have cellular data and everything... almost same devices on harware side.
vick33 said:
So i am happy that HTC does not manufacure my notebook ... As i could not live without root acces as a developer And all say the same thing? Where do you get that info i just read through the Nexus 4 warrianty manual plus checked the unlock screen again and it never mentions that i loose warrianty with unlock not in the 106 pages of the manual not on the unlock sreen i cared to paste in the previous post of me. So i think i did my part of research... you did not.. check 46 do you see any mention of the bootloader? check the unlock screen i pasted in the last post of me? Do you see any mention of voiding my warrianty? I dont... So please point me out where it is stated that unlocking the nexus 4 bootloader voids the warrianty!
http://www.lg.com/us/support-mobile/lg-LGE960
And i am sad because of that "may" i am not sure they can lawfully say that. May is not specific. In a contract you cant use the word may...
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Click to collapse
obviously you didnt read this manual you just want to sound smart, but here it is right at the begining and both of your picks say something about voiding the warranty
Only authorized personnel should service the
phone and its accessories. Faulty installation
or service may result in accidents and
consequently invalidate the warranty.
skinsfanbdh said:
obviously you didnt read this manual you just want to sound smart, but here it is right at the begining and both of your picks say something about voiding the warranty
Only authorized personnel should service the
phone and its accessories. Faulty installation
or service may result in accidents and
consequently invalidate the warranty.
Click to expand...
Click to collapse
I read and that is about hardware installation not software smart guy... i am not covered if i try to replace the screen at home... you clearly have problem of understanding written text. Read it more carefully out loudly then you may understand it
skinsfanbdh said:
i dont think you understood what i was trying to say. i you do something that messes something up with the phone then its on you. if its something that fails on the phone that had nothing to do with custom software then they have to fix it. but you take the risk that if you brick it or something like that you foot the bill not the company.
Click to expand...
Click to collapse
Yes you are very correct.
vick33 said:
But as i read through lost of thread seems like this is not the case. Sometimes htc refuses to cover obious hardware defects because of unlocked bootloader.. Yes you can kill harware with software but it is not that easy... yes you can overclock and you can raise the voltage, but if there is too much heat the cpu will starts throttling or even reboot, yes you can overvrite the bootloader with 0-s etc etc, but a simple root should not void your warrianty as it does not do on a notebook. my phone is faster then my wifes netbook why i cannot "own" the two devices the same way, both have cellular data and everything... almost same devices on harware side.
Click to expand...
Click to collapse
You can but people do not know and assert their rights. I don't bother telling HTC my devices are unlocked or rooted I just state the problem and steps I have taken to fix it like a factory reset or whatever. HTC and every other company would love to invalidate as many warranties as possible it saves them money but you have to know what your rights are to assert them. The idea that rooting or bootloader unlocking or changing software in any way voids warranty is just plain crazy and in the USA we are legally protected from such craziness.
nullkill said:
The idea that rooting or bootloader unlocking or changing software in any way voids warranty is just plain crazy and in the USA we are legally protected from such craziness.
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Click to collapse
I feel the same way as an electrical and software engineer, but seems like it is a lottery and it they refuse to repair you can try to threaten them by telling them you will go to court, but that is not how it should work. And it is not how it is working with nexus devices as i can tell from my own experience. Thank you for your answers you seem like someone realy into this topic It made me a little less frustrated, but i still not know if i will jump on the htc bandwagon or not... I will try to contact the local htc service next week and will ask their opinion on the problem.
I think the keywords are "May void your warranty" so HTC can decide whether or not to cover you. I have had HTC devices and it's always a risk a person has to take with unlocking the bootloader. HTC using "May void your warranty" simple covers them, so it's up to them if they will cover it or not.
vick33 said:
I read and that is about hardware installation not software smart guy... i am not covered if i try to replace the screen at home... you clearly have problem of understanding written text. Read it more carefully out loudly then you may understand it
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Click to collapse
really? it says nothing about hardware or software it just says installation which if you have ever dealt with contracts before its vague for a reason. i thought you started this thread for help in resolving something. seems to me that you already know everything and started this thread to boost your ego. not for help and opinions from other members who have dealt with these companys numerous times before.
vick33 said:
I feel the same way as an electrical and software engineer, but seems like it is a lottery and it they refuse to repair you can try to threaten them by telling them you will go to court, but that is not how it should work. And it is not how it is working with nexus devices as i can tell from my own experience. Thank you for your answers you seem like someone realy into this topic It made me a little less frustrated, but i still not know if i will jump on the htc bandwagon or not... I will try to contact the local htc service next week and will ask their opinion on the problem.
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Click to collapse
I agree with you that it's crazy how these companies try and operate. On the Nexus side I am sure you can find reports of people sending in devices that were unlocked and them not honoring the warranty the thing that helped us (with samsung too) is we can remove all traces of what we did :highfive:. Which the fact we have to do that is a bit crazy. In a perfect world companies would honor consumer protection laws and they would be better enforced. I only know about this crap as I'm a cell phone addict longest I've had a device in the last 3 years is maybe 6 months I just can't help it. I'm trying to be good and stick with the ONE as HTC have always tended to be my favorite.
The reason I have faith in HTC is I sent a International HTC One X into HTC USA. First they didn't care it was a international model (try that with sammy and they will laugh at you). Second this was one of the very first One X's so it had the wifi/gps issue very very badly. It was originally a black unit but I didn't like that so I bought a white case and swapped it out. When doing that I discovered the attempted fixes to the wifi antenna. It looked like someone who was a hobbyist at best had solder little metal leads to make better contact with the antenna and it looked horrible. Well I sent that sucker in with the white case and what do you know HTC didn't say anything about the board being soldered on or the fact the case was white. I had told them the phone had been in for repair at carrier before and it helped but then the issue came back (I have no idea what happened to this phone as I was at least the 3rd person who it passed through it's now got a nice home with my friend still going perfect) and now it was acting up again. Not saying everyone will have this luck but if you are smart use your brain and know as much as possible it should help.
I was considering unlocking my gf's T-Mobile Moto X but some of the disclaimer language gave me pause.
"You have only yourself to blame. Once you get the unlock code, your device is no longer covered by the Motorola warranty; in other words, please don't blame us if things go wrong, even if they appear unrelated to unlocking the bootloader."
In actual practice, how strict are they about this if it is clearly a hardware defect (eg: screen burnout) ? Does anyone have experience or insight they can share?
Thanks!
Sent from my SCH-I535 using Tapatalk
bobloblaw1 said:
I was considering unlocking my gf's T-Mobile Moto X but some of the disclaimer language gave me pause.
"You have only yourself to blame. Once you get the unlock code, your device is no longer covered by the Motorola warranty; in other words, please don't blame us if things go wrong, even if they appear unrelated to unlocking the bootloader."
In actual practice, how strict are they about this if it is clearly a hardware defect (eg: screen burnout) ? Does anyone have experience or insight they can share?
Thanks!
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
It's void and done. It isn't like HTC when they say it only voids the warranty if it gets bricked or something like that. If you unlock it and try to return/RMA, you cant. When you provide the serial number, it wont let the reps issue an RMA. I learned this the hard way. I unlocked my tmobile one and it began creaking a lot on the back panel, but they couldn't do anything about it since I unlocked the bootloader. It sucks that the TMO and the Developer edition models are exactly the same, but the warranty doesnt get voided on the DE model.
aooga said:
It's void and done. It isn't like HTC when they say it only voids the warranty if it gets bricked or something like that. If you unlock it and try to return/RMA, you cant. When you provide the serial number, it wont let the reps issue an RMA. I learned this the hard way. I unlocked my tmobile one and it began creaking a lot on the back panel, but they couldn't do anything about it since I unlocked the bootloader. It sucks that the TMO and the Developer edition models are exactly the same, but the warranty doesnt get voided on the DE model.
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Click to collapse
Thanks for the reply though that does suck. So then, are there any other options or workarounds. Is Pwnmymoto still an option for custom Roms as described here: http://www.androidpolice.com/2013/0...nd-maxx-makes-flashing-custom-roms-a-reality/
I'm doing a lot of reading and trying to get a handle on all this, but I've been on Samsung phones since the original galaxy so this is all new to me. Are there any up to date comprehensive guides that I should dig into regarding my options for custom roms?
Thanks again.
Edit: apparently pwn is no longer an option as described in the link above. There's a ton of conflicting Information since 4.4 dropped. Seems like I have a ton of research to do.
Sent from my SCH-I535 using Tapatalk
bobloblaw1 said:
Thanks for the reply though that does suck. So then, are there any other options or workarounds. Is Pwnmymoto still an option for custom Roms as described here: http://www.androidpolice.com/2013/0...nd-maxx-makes-flashing-custom-roms-a-reality/
I'm doing a lot of reading and trying to get a handle on all this, but I've been on Samsung phones since the original galaxy so this is all new to me. Are there any up to date comprehensive guides that I should dig into regarding my options for custom roms?
Thanks again.
Edit: apparently pwn is no longer an option as described in the link above. There's a ton of conflicting Information since 4.4 dropped. Seems like I have a ton of research to do.
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Wow... really? I was within my 14 days so I returned the phone even with the unlocked bootloader. That's really strange. there must be something you could do about a hardware defect. Just because a company makes you sign away your rights does not mean that the agreement is valid. Just as when you sign liability waivers for certain things, the agreement is just to discourage you from trying to sue, etc.
I know that in Europe you can't just void an entire warranty for unlocking a bootloader. Something software related could be voided, but a non-related hardware defect could not be claimed void because of the bootloader. Kind of like how on cars, you cannot void an entire warranty for having an aftermarket part, if that part cannot cause whatever defect you are trying to claim.
Does anyone know if unlocking the M8 with the htcdev.com will void the 6-month cracked screen warranty HTC is offering?
I know the disclaimers all say that the warranty is affected by unlocking, but it's not clear as to what's included.
Thanks, all.
-Adam
foobarney said:
Does anyone know if unlocking the M8 with the htcdev.com will void the 6-month cracked screen warranty HTC is offering?
I know the disclaimers all say that the warranty is affected by unlocking, but it's not clear as to what's included.
Thanks, all.
-Adam
Click to expand...
Click to collapse
I would think you would be fine. HTC Advantage is a separate program than the warranty. Even if they for some reason try to put it under the umbrella of the warranty they would have to show that unlocking your bootloader caused you to drop your phone and crack the screen.
uh60james said:
I would think you would be fine. HTC Advantage is a separate program than the warranty. Even if they for some reason try to put it under the umbrella of the warranty they would have to show that unlocking your bootloader caused you to drop your phone and crack the screen.
Click to expand...
Click to collapse
Lol, they could argue that unlocking the awesomeness of our XDA development made you so dazed it caused you to drop the phone!
While I kid, I believe any warranties implied upon the unlocking process are software related.
Sent from M8 on XDA Premium APP
For people who had bootloop and requested replacement handset from Tmobile under their warranty, were your handsets rooted/installed with custom roms?
Reason I ask is because while rooting voids the warranty, how would Tmobile know if you rooted if your phone doesn't boot?
I'm debating on whether to root or not, and whether it really affects Tmobile's replacement policy under warranty.
lilpetamoix said:
For people who had bootloop and requested replacement handset from Tmobile under their warranty, were your handsets rooted/installed with custom roms?
Reason I ask is because while rooting voids the warranty, how would Tmobile know if you rooted if your phone doesn't boot?
I'm debating on whether to root or not, and whether it really affects Tmobile's replacement policy under warranty.
Click to expand...
Click to collapse
Hi, to answer your question rooting in general wouldnt affect a hardware issue because the bootloop has nothing to do with the rooting process, Rooting simply allows you to access software that has been locked down by tmobile and lg that they do not wan you messing with rooting is strictly a software based process, However if you start using custom kernels (core of the os) to overclock and or overvolt your processor then you may have an issue but because its not strictly related I think that LG would most likely fix the issue given they are aware of it. Also you can always unroot the device as for the bootloop issue it is a hardware related issue it will be covered. You can't warranty software under any circumstances because no software is 100% bug free. I hope this helps
i've sent multiple phones in that i've bricked. just take it in to a store and act dumb. "i don't know what happened. it just won't boot." respond negative on all questions regarding water damage, etc. They will return it for you, offer to give you a loaner device until the warranty replacement arrives within a couple of business days. It's relatively painless.
worked for me!
I returned my phone with no problem. I had an unlocked bootloader that displayed a message on the boot screen. They asked about it and they didn't seem to care. Apparently they've dealt with it enough that they knew it was a hardware problem and I got my phone the next day.