Superuser App not in app tray? help! - Hero CDMA Q&A, Help & Troubleshooting

Ive tried everything, followed all the steps, im working under build number 2.27.651.5 so as it states i need to be, ran the RUU for that build number and did all the steps again. I get to the "UNREVOKED" part of the command prompt and when i look in my app tray for the SU app it doest show up, my phone is running in safe mode ever since i installed the 2.1 update for my sprint cdma htc hero ive tried to do a factory reset and a reboot, took the battery out, wiped my files and everything but its still in safe mode for some reason. Im thinking that while the phones in safe mode it wont work but im not sure can anyone help me?

Have usb debugging mode on? Try flashing .5 again, I got a bad flash first time around but it worked the second time.
Sent from my HERO200 using XDA App

Related

help with rooting of htc cdma hero

i have tryd two different ways to do this from the unlockr way to the unrevoked way. no luck yet. i am a newbie but i am technically savvy. i build computers as a hobby and this is killing me.
the unrevoked way i am getting stopped by the fact i have RUU .6 i have tryd to downgrade to .5 with no luck, usb error 170. yes i have proper drivers installed and my device is findable everywhere it needs to be on my pc..device manager recognizes the htc drivers. i am running win7 x64
i really want to flash this phone so it can be usable performance wise...i am forking out a small fortune to buy the evo4 because this phone is so laggy...please sumone help...
The first time I rooted I used the unlockr method with no issues...what OS version you running on the hero
Sent from my HERO200 using XDA App
boydroid said:
The first time I rooted I used the unlockr method with no issues...what OS version you running on the hero
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
i have 2.1 os, build # 2.27.651.6, so i cant get SU app, and when i try to downgrade via the RUU .5 version i keep getting usb error 171...i have tryed every different thing i can think of to make it work to no avail...
i even tryd the older flashrec way last nite and it wont work either...when i click the back up button it says it cant find....and yes i follow everyone of the tutorials to the letter...i just come to a point in all of them where my phone doesnt take the next step...
another way i have tryd
it never gets to this step either...just kinda stalls out and doesnt ever produce this:
$ /data/local/asroot2 /system/bin/sh
[+] Using newer pope_inode_info layout
Opening: /proc/857/fd/3
SUCCESS: Enjoy the shell.
#
You can't root this version 2.27.651.6, which you said you have, you must have version 2.27.651.5 to root, so download that build, and reload it first, then you can root easily.
Slovak65 said:
You can't root this version 2.27.651.6, which you said you have, you must have version 2.27.651.5 to root, so download that build, and reload it first, then you can root easily.
Click to expand...
Click to collapse
well i have tryd to do just that...i get a usb 171 error message everytime...the bootload waiting to load gets to about 80 seconds then i get the error message...so its not for lack of trying...nothing else i have tryd works and have no idea how to get my hero back to older version...
Run RUU let the 171 error appear. LEAVE THE PHONE AT THE HTC SCREEN!
Exit the RUU
Run the RUU again while the phone is still at the HTC screen.
It will run the second time.
Ty. I will try that tonite when I get Home. If it works then that info would be a good sticky for others. Will post back with results. Ty again
Yeah, I also have the same problem when trying to RUU, hopefully if I get to try this tonight it'll work.
Kcarpenter said:
Run RUU let the 171 error appear. LEAVE THE PHONE AT THE HTC SCREEN!
Exit the RUU
Run the RUU again while the phone is still at the HTC screen.
It will run the second time.
Click to expand...
Click to collapse
out of curiosity would doing this (running the ruu twice) work with the 1.29 or 1.56 ruu?
I have a similar problem with trying to downgrade 2.27.651.6 to 2.27.651.5. I've tried running the RUU (which takes a LONG time to load, by the way) but it sits at the "Verifying information on you Android phone. Please wait" message for 5-10 minutes then says it can't connect to my phone.
I have Sprint's CDMA HTC Hero with Android 2.1. Every guide I've found about downgrading makes absolutely NO mention of how your phone needs to be setup when you connect it to the PC.
I've tried it in "Charge Battery Only," and "HTC Sync" modes.
I've tried it with and without "USB Debugging" enabled.
Same results. Anyone??
Doormat81 said:
I have a similar problem with trying to downgrade 2.27.651.6 to 2.27.651.5. I've tried running the RUU (which takes a LONG time to load, by the way) but it sits at the "Verifying information on you Android phone. Please wait" message for 5-10 minutes then says it can't connect to my phone.
I have Sprint's CDMA HTC Hero with Android 2.1. Every guide I've found about downgrading makes absolutely NO mention of how your phone needs to be setup when you connect it to the PC.
I've tried it in "Charge Battery Only," and "HTC Sync" modes.
I've tried it with and without "USB Debugging" enabled.
Same results. Anyone??
Click to expand...
Click to collapse
i have the same problem. HELP??
I have a sprint htc hero with build 1.56.651.2
I want to root it for the ultimate goal of using it as a wireless wifi access point. I have read alot about the different versions but don't see much about my build. Is it possible to root this version easily and where exactly are these steps? Sorry to be a noob!! I have JB itouches and phones so I should be ok with this. Any help Thanks!
It looks like I am running an "old" version (1.56...) If I root it what will the new build be that I have?
RUU error 171
I am having the same problem trying to downgrade 2.27.651.6 to 2.27.651.5 I ran RUU and got the error 171 then tried runing it again while in the htc screen as sugested and still got the same result I am getting quite frustrated with this. I have also tried to download differnt ruu's from differnt sources they also dont work. Please help
To all of you need some help with getting the ruu to run try this.
1. Make sure you download all the necessary items found here.
http://forum.xda-developers.com/showthread.php?t=694572
2. Check out the step by step rooting video on Youtube found here.
http://www.youtube.com/watch?v=tAKrIZzXIyA
I used the video rather than try to read all the steps because I felt it was much easier to see everything and takes about 10 mins.
Then make sure that leave your phone on the charging option not "Use as Disk Drive" etc.
I've been rooted for a while but I just rooted my gf's Hero last night and was getting the same errors with her phone that you guys are mentioning so I reinstalled the Htc Sync program and after no luck finally realized I forgot to turn usb debugging on. This is key. MAKE SURE YOU ENABLE USB DEBUGGING. That seemed to solve the error message for me.
im still getting the error 171 saying that my phone is not connected is there some prep work that i need to do besides charge only and usb debugging
i read you cant do it if your running a windows 7 pc
http://forum.xda-developers.com/showthread.php?t=728282
Kcarpenter said:
Run RUU let the 171 error appear. LEAVE THE PHONE AT THE HTC SCREEN!
Exit the RUU
Run the RUU again while the phone is still at the HTC screen.
It will run the second time.
Click to expand...
Click to collapse
It worked for me i left usb debugging on and left it on charge only i ran the ruu and it got stuck at the htc screen i exited the ruu and ran it again and it worked thanks a lot Kcarpenter!

aaahhhhhhh!!! RUU NOT WORKING

RUU giving me error 171 not conected error. usb debugging is on, charge only is on, and have htc 2033 please help
By any chance is your usb cord messed up? What rom are you on? What recovery do you have? These are things that need to be known. I actually had the same problem a few weeks ago after flashing a rom and wanting to go back to stock. I ended up going nuts. Then I just flashed another rom and it worked
Turn off USB debugging if your running an RUU
I am at 2.1 build # 2.27.651.6 I am not root at all yet hints the reason im trying to run the RUU. and it did not work by turning usb debugging off
What you do is, run the RUU, once it fails you just run it again. Don't touch the phone till you've done it twice, it should still be frozen at the HTC screen when you start the second RUU.
Sent from my HERO200 using XDA App
yup i tryed that to and the second time i run the ruu it it gives error 170 phone not connected
joehunni said:
What you do is, run the RUU, once it fails you just run it again. Don't touch the phone till you've done it twice, it should still be frozen at the HTC screen when you start the second RUU.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
ive also tried this and it is not working either
okay first off and your gonna need to do this eventually. Set up adb. Install the drivers from here. Then get android sdk from here. Follow steps from here and set up adb and continue on with the root process. My guess is that you don't have your drivers installed correctly. Make sure that you can type an adb command before you try the ruu and go crazy screaming loudly.
Also it took me a drunken week and a sober day to get my phone rooted. Get the point?
Moved to Q&A.
thank you for all your help the problem is with windows seven i changed to a xp os and everything went smoothly

com.android.phone how to unstuck?

Hello,
A friend of mines recently gave me her HTC Legend because it was stuck on some loading screen.
It's isn't rooted.
She tried the OTA update for her device and since she did so, when the phone start, it doesn't ask for her pin code or what so ever, sense boot up, and then it keeps getting stuck on the loading screen when sense should appears.
Then after a few secondes it says : com.android.phone couldn't boot. Do you want to wait, force close, or send report.
I can handle my HTC hero but her legend seems different.. + without custom recovery I don't even now how to wipe or anything.
Anyway, could you FIRST tell me if there is a way, to try to re-apply the update (OTA not possible anymore since sense doesn t boot..).. or is there any chance not to wipe the phone ( cause she hasn t saved her contacts, messages etc)..
And if not.. how can I hard reset her phone (step by step please)
Thanks in advance guys!!
Use a search in the forums for the appropriate RUU.
Also, do not post questions in the development section.
Sent from my HTC Legend using XDA App
Oups sorry, can a moderator move the thread?
Once i have the official RUU.. how can i flash it without a custom recovery?
I get exactly the same thing pull your sim car out start the phone up and complete all of the set up screens once you are into android turn phone off put sim back in it should work fine, but you will get a message about the sim being chanmged press clear if you press to change settings you will get another error and dont go into the apn settings or things get a little bit messy
To flash your carriers RUU, you may need a "goldcard" but turn off your phone and press the back button and power on the phone,to get to the fastboot screen, connect the phone to your pc and run the RUU.
Sent from my HTC Legend using XDA App
If she recently updated to 2.2, then that's the problem. Plenty of people (me included) had this issue. No need to re-apply the OTA update or (re-)flash a ROM, just sync her contacts/calendar/mail to Google and backup apps via Astro.
Then do a factory reset and re-sync/install from backup. That's all it takes. Works like a charm after! ;-)

[Q] Bricked my phone and don't know how to fix

I really need some help with my Zio m6000 cricket junk. I bricked it and can't figure out for the life of me how to fix it.
I read post after post in this forum and did everything I can think of and nothing is working. I have all the programs I think I need to dump the rom on my pc. None of them will even read that the phone is connected to the pc.
I sent message after message and only a few have responded but none knew how to help me. I thank those who did try though. I know there has to be a way to unbrick a Zio phone by now. None of the posts in the forum explain this in full detail because they are ALL from a year or more ago, or just don't explain in todays times how to do it.
I'm so close to just taking my hammer and smashing the phone and take the total loss with it. I can't affored to buy another phone, and Cricket service eats a **** for helping me replace the phone.
CAN ANYONE PLEASE FOR THE LOVE OF GOD HELP ME INSTAL, RUN, PROGRAM WHAT NEEDS PROGRAMMED OR WHATEVER IT IS I NEED TO DO TO GET MY PHONE WORKING AGAIN????????
TC
(SOLVED)
I'm not the most experienced, so I am not entirely sure if this will work, but I know it fixed my bootloop issue. Have you tried doing a factory restore? To do so, hold the power button and the volume down button. A screen will pop up, simply navigate using your scroll ball and select the factory restore option. Note that this will erase all Apps and user data on the phone (mine stayed rooted and kept some of the settings I changed via file manager). Sorry if this doesn't help, I hope that you figure it out soon. I'm sure some people on here can help you more than I can.
Sent from my Sprint Zio using XDA App
Flash the openzio 2.1 rom, it is based on the stock 2.2 rom
Sent from my Zio using XDA Premium App
Mattix724 said:
Flash the openzio 2.1 rom, it is based on the stock 2.2 rom
Sent from my Zio using XDA Premium App
Click to expand...
Click to collapse
This ^^ or you can run the 2.2.1 update by downloading it HEREhttp://www.mediafire.com/?8749zbtls66k8qchttp://www.mediafire.com/?8749zbtls66k8qchttp://www.mediafire.com/?8749zbtls66k8qc once downloaded follow steps below. ***You may run into trouble on a Win7 Machine, so I would advise doing this on a vista or XP computer.****
1. connect your phone to your computer via USB
2. Place phone in Modem Download Mode By holding the Power(red) Call(green) and volume up and down buttons.
3. Run the updater let it run its course.
4. Let it reboot (or manually reboot) - it may take up to five minutes to boot.
Thank you guys for all your advice
Thank you all, sinisin got me on google talk today and helped me step by step to reflash my whole phone to the new rom and get it working again for me . I would NEVER have done it myself, if anything I would have made the phone worse trying. lol, I have to thank you all for your help but most of all the biggest thanks has to goto sinisin for being very patient with the whole process and getting my phone running again for me. THANK YOU SINISIN.
So far i'm killing the battery for the calibration part of the instructions and all seems very good so far.
I also want to say and give extreme credit to all involved with making the custom 2.1 rom and getting it working. THANK YOU GUYS. ITS AWSOME! to what I've seen of it so far. I haven't messed with it just yet but getting ready to reinstal most of my apps back to my phone and DELETE clockworkmod from its sd card so i hopefully never brick it again using that crap. I knew better and was such a dummy noob for trying to use it.
Thank you again guys as well as you sinisin,
TC
Stuck in Fastboot
Fate43 said:
This ^^ or you can run the 2.2.1 update by downloading it HEREhttp://www.mediafire.com/?8749zbtls66k8qchttp://www.mediafire.com/?8749zbtls66k8qchttp://www.mediafire.com/?8749zbtls66k8qc once downloaded follow steps below. ***You may run into trouble on a Win7 Machine, so I would advise doing this on a vista or XP computer.****
1. connect your phone to your computer via USB
2. Place phone in Modem Download Mode By holding the Power(red) Call(green) and volume up and down buttons.
3. Run the updater let it run its course.
4. Let it reboot (or manually reboot) - it may take up to five minutes to boot.
Click to expand...
Click to collapse
Hey ive tried this method but it keeps looking for the phone in debugging.
It only stays in Fastboot and thats the only thing that loads up.
Ive tried flashing the system.img's that i have found all say successful but it always boots back up into Fastboot.
Let me know if you have another method or any suggestions.
Thanks
If your M6000 Zio is a brick, run the leaked 2.2.1 from Zclusive. You will need to put the Zio into modem download mode then start the update.
Sent from my Zio using XDA Premium App
roketteere said:
Hey ive tried this method but it keeps looking for the phone in debugging.
It only stays in Fastboot and thats the only thing that loads up.
Ive tried flashing the system.img's that i have found all say successful but it always boots back up into Fastboot.
Let me know if you have another method or any suggestions.
Thanks
Click to expand...
Click to collapse
If it is going into fastboot your not pressing the correct buttons on boot up. You have to push the Red, Green and Both volume buttons simultaneously and the phone will boot into Modem Download mode.
Update Failed
Ok I have installed the Modem drivers from Kyoceras website and made sure its connected in download mode. It says download mode on it.
Then I downloaded and opened the 2.000CR.5 etc
When it looks for the phone it says Update Failed.
Never picks it up. And I am running Windows XP just incase you wanted to know.
Its SP3.
Any ideas on why its not working for me?
Thanks again everyone for helping

Help with Unrooting HTC Desire C (UK Model on 3)

I'm trying to factory reset my HTC Desire C has it was feely slow, but I'm having trouble un-rooting the phone, Does anyone know of any way I could do this with my model please?
I've tried Quick Root but that just seems to get stuck removing the perm-root.
Thanks in advance.
I've attached the info of my phone, thank you.
mkkid28 said:
I'm trying to factory reset my HTC Desire C has it was feely slow, but I'm having trouble un-rooting the phone, Does anyone know of any way I could do this with my model please?
I've tried Quick Root but that just seems to get stuck removing the perm-root.
Thanks in advance.
Click to expand...
Click to collapse
You can do this: - lock bootloader
- power on device
- enable adb debugging on device
- make sure you have adb and fasboot working corectly
- connect device via usb to PC
- run RUU with administrator rights
- and from there on just follow the instructions given by software
- http://www.androidruu.com/?developer=Golf
you really need the 2-4 lines i mentioned up for this to work
Well I managed to lock my bootloader and that, but when i tried to install the RUU it gave me a error. I think it might be an older version.
I think I'm going to need the 2.00.771.3 version :S
I think my phone is useless now. A bit of info, I tried factory resetting my phone (I have rooted my phone prior to this and stupidly thought that factory reset would get rid of the root) but when I reset my phone after the inital setup had gone through all menus it said setup has stopped working. Then my phone wouldn't work no apps or home screen, I could recieve calls and then go onto my settings at the top but nothing more then that, I'm not sure how I can get my phone working again now lol
mkkid28 said:
Well I managed to lock my bootloader and that, but when i tried to install the RUU it gave me a error. I think it might be an older version.
I think I'm going to need the 2.00.771.3 version :S
I think my phone is useless now. A bit of info, I tried factory resetting my phone (I have rooted my phone prior to this and stupidly thought that factory reset would get rid of the root) but when I reset my phone after the inital setup had gone through all menus it said setup has stopped working. Then my phone wouldn't work no apps or home screen, I could recieve calls and then go onto my settings at the top but nothing more then that, I'm not sure how I can get my phone working again now lol
Click to expand...
Click to collapse
once it booted it not useless
try what i said with and without locked bootloader
if you need further help add me on fb
https://www.facebook.com/makerr00

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