Database Develop

Gmail wont stop syncing

A few weeks ago I noticed my battery wouldn't last more than 6 hours. After a lot of troubleshooting, I found that gmail was the cause because it wouldn't stop syncing. Confirmed of course after deleting gmail for a couple of days.
But I really would like to keep the account on my phone. I set up that account again and for a few days it seemed fine, but my phone is constantly warm to the touch again and the battery just died... this time it hadn't even been 6 hours.
Has anyone else experienced this recently?
I'm on a lumia 1020 with black update.

RobbieRobski said:
A few weeks ago I noticed my battery wouldn't last more than 6 hours. After a lot of troubleshooting, I found that gmail was the cause because it wouldn't stop syncing. Confirmed of course after deleting gmail for a couple of days.
But I really would like to keep the account on my phone. I set up that account again and for a few days it seemed fine, but my phone is constantly warm to the touch again and the battery just died... this time it hadn't even been 6 hours.
Has anyone else experienced this recently?
I'm on a lumia 1020 with black update.
Click to expand...
Click to collapse
What are your sync settings for your Gmail account? Since WP8, we couldn't set Gmail to sync "As Items Arrive", or push status. Could set as often as 15 minute only. Are there large files and/or attachments coming through?

juanitoriv said:
What are your sync settings for your Gmail account? Since WP8, we couldn't set Gmail to sync "As Items Arrive", or push status. Could set as often as 15 minute only. Are there large files and/or attachments coming through?
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Click to collapse
I know, and I have it set to 15 minutes. I get a few photos every now and then but nothing out of the ordinary that should cause this. And as far as volume goes.... maybe 50 emails a day including the typical spam/promos that don't get filtered properly.

RobbieRobski said:
I know, and I have it set to 15 minutes. I get a few photos every now and then but nothing out of the ordinary that should cause this. And as far as volume goes.... maybe 50 emails a day including the typical spam/promos that don't get filtered properly.
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Click to collapse
That's strange, on my ATIV S i don't occur that kind of problem, but i am not having my data turned on all the time. I turn it on just when i need to check something on internet or where there is no wi-fi spot around. And in email and accounts for Gmail i have the options "As They Arrived" to "Manualy", and ofcorse i chose "Manualy", I think we have to address this issue at Microsoft and Gmail together.

Push it to 30min for a day or two. See if that helps.

Didnt' make any changes. But it stopped doing it. So not gonnna keep digging, it was a hassle in the first place trying to figure out the cause over a couple of weeks. All I can say was deleting the account and adding it helped the first time. the 2nd time not sure. Oh well.

APP: Android Wear crashing

Android Wear App keeps crashing With the usual Unfortunately. ..message. Any ideas why?
Sent from my SM-N900W8 using XDA Premium 4 mobile app

This happened to me too repeatedly and out of the blue last night and continued on until the early afternoon... Now it seems to have fixed itself... Try uninstalling and reinstalling and restarting the phone

Clear app cache and app data, force close it and then re launch it. If that doesn't work uninstall it then reinstall.

what kind of phone are you using? custom rom/kernel, etc?
mine has been super stable since i installed it (one time it didn't want to connect to the phone but it has never crashed)

moocar99 said:
Android Wear App keeps crashing With the usual Unfortunately. ..message. Any ideas why?
Sent from my SM-N900W8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Do you happen to have a MS Exchange account logged onto your phone? If so, and I bet you do, that is what causes the issue. Something happens on the MS exchange server once per week (for me it's every Fri morning) that causes the Wear app to crash constantly. To test this, go into your accounts and remove your MS Exchange Activesync account and poof your wear app will function normally again. Otherwise just wait until the late morning and whatever happens will finish and wear will work normally again (with exchange logged in) until the same time next week ?
FYI, no amount of clearing cache or data or uninstalling will remedy this until either the exchange process is complete or you remove the exchange account temporarily.

Androidious said:
Do you happen to have a MS Exchange account logged onto your phone? If so, and I bet you do, that is what causes the issue. Something happens on the MS exchange server once per week (for me it's every Fri morning) that causes the Wear app to crash constantly. To test this, go into your accounts and remove your MS Exchange Activesync account and poof your wear app will function normally again. Otherwise just wait until the late morning and whatever happens will finish and wear will work normally again (with exchange logged in) until the same time next week ?
FYI, no amount of clearing cache or data or uninstalling will remedy this until either the exchange process is complete or you remove the exchange account temporarily.
Click to expand...
Click to collapse
Thank you this fixed it! Do we know what causes this? I would love to keep my exchange email.

Haychy said:
Thank you this fixed it! Do we know what causes this? I would love to keep my exchange email.
Click to expand...
Click to collapse
I have no idea what causes this and I'm not the one who figured it out. There was one guy who figured this out. Since noticing this and confirming it I've emailed google and called them, etc, but they haven't returned NY emails yet. It will eventually go away usually the same day. You just have to put up with it for a few hours each week if you want to continue using your exchange on the phone. Then after the few hrs it ends up working fine again. That's what I do

Same problem and completely unacceptable...I require my exchange account every day for work, can't remove it and redo it once a week.
Until google resolves this it kills android wear devices for me.

Appointment
I had a recurring appointment coming up this morning at 9h, deleted the appointment, did an exchange sync and everything is working now.... I had deleted the yesterday occurrence of this appointment a few week back, maybe it don't handle this correctly.
Did any of you had any recurring appointment set on the day that the app started crashing?

Androidious said:
Do you happen to have a MS Exchange account logged onto your phone? If so, and I bet you do, that is what causes the issue. Something happens on the MS exchange server once per week (for me it's every Fri morning) that causes the Wear app to crash constantly. To test this, go into your accounts and remove your MS Exchange Activesync account and poof your wear app will function normally again. Otherwise just wait until the late morning and whatever happens will finish and wear will work normally again (with exchange logged in) until the same time next week ?
FYI, no amount of clearing cache or data or uninstalling will remedy this until either the exchange process is complete or you remove the exchange account temporarily.
Click to expand...
Click to collapse
Thanks. Saved me a lot of a me.

Androidious said:
Do you happen to have a MS Exchange account logged onto your phone? If so, and I bet you do, that is what causes the issue. Something happens on the MS exchange server once per week (for me it's every Fri morning) that causes the Wear app to crash constantly. To test this, go into your accounts and remove your MS Exchange Activesync account and poof your wear app will function normally again. Otherwise just wait until the late morning and whatever happens will finish and wear will work normally again (with exchange logged in) until the same time next week ?
FYI, no amount of clearing cache or data or uninstalling will remedy this until either the exchange process is complete or you remove the exchange account temporarily.
Click to expand...
Click to collapse
I don't have any such exchange services, but still seem to be facing this same issue. Log reads something about a ExchangeSecurity issue... . I just got my G watch today.. haven't even been able to get passed the second screen.
Edit: was in fact my ROM, clean flashed a PA build... Worked like a charm.

I require exchange too, use "Touchdown" have had no issues.

This just started happening last week, I thought I got something out of whack on my device. I switched to a new device and the same problem cropped up, then I found this thread. I was able to workaround it for now by removing my account, then re-adding it but leaving off calendar sync. My guess is that I have some calendar event has a weirdly formatted contact which causes this problem.

Google account sync slows Nexus 6 to a crawl

I have noticed over some time that whenever my Google account syncs it causes my CPU to run over 90% and my phone to become extremely slow. I took off two factor authentication and readded my account after reading about it as a possible fix online and it still does it. I'm not sure if I should just bite the bullet and do a factory reset. Has anyone run into this problem before and have a possible fix for it? The issue makes the phone unusable for about 10-15 minutes sometimes.
This used to be a problem on my old phone HTC One M8 and after a factory reset it still did it which is why I'm hesitant to try this again. This makes me wonder if it is a possible account issue but I can't seem to figure out what.
Any help would be much appreciated.

Every phone or rom install I've ever had does this if you sync everything at the same time, a factory reset will most likely not change this. Now if its just doing this randomly like when gmail grabs your emails or something small like that then there might be a problem but if you go into the accounts menu and press "sync now" that's normal.

odd.. i always have everything enabled to sync, and have never experienced this issue. on every android phone that ive owned as well. the nexus 6 has never slowed down while syncing stuff here.

@StykerB do you know of any fix for this? I would think the Nexus 6 has the hardware to support background syncing without suffering from a slowdown.

@StykerB this occurs in the background. I don't ever press sync now.

Well the slow down comes from the syncing using your cpu as much as it can which leaves less or no cpu for the rest of the phone so if the syncing just arbitrarily used less cpu then you're phone would run smoother but the syncing would theoretically go slower.
But if the slowdowns are from just regular background syncing (you aren't force syncing everything) then a factory reset might fix it but try deleting and re-adding your account(s) first

I already readded but it still does it sometimes. However there are times (like now) where the phone runs great. I just wish that it would be like this all the time.

S20 FE AT&T - delays getting push mail?

I'm not sure if it's due to WiFi shutting off while the phone is asleep or not, but I've experienced several delays in emails coming in the past few months, a couple of which cost me a large amount of money because of me not getting notified, and then not being the first to respond to the email.
Some of these delays are as much as 30 minutes. I've confirmed that on my desktop computer the email was immediately available, just no notification on the phone until much later.
I've tried turning off power management for Gmail... WHen that didn't help, I tried moving over to Protonmail. Same thing - delays even with power management turned off for the app.
I suspect it might be the WiFi turning off as the phone goes to sleep, but I can't find a setting to control that anymore since Android 11 came in.
Any suggestions?

someone has made a thread like this already and there was a solution.
have a look at battery optimisation and background data for Gmail, quicker to use search for them than me remembering exactly how you get there.

Question Setup: Notifications while inactive on 5a/5g Android 12

I bought a Pixel 5a/5g unlocked from Google and installed Android 12 during setup. I am currently using an LG V20 on Sprint/T-Mobile (USA) and have to upgrade the phone to be compatible with T-Mobile starting in 2022, hence the Pixel purchase. The phone is not rooted and I don't have the skills to do so.
Currently, I am evaluating the phone without a SIM card for usability, features, etc before deciding to keep it or return it. I can do email but not texts.
Installed Nova Launcher 7 (Free) to recover look-and-feel of the V20 homescreen.
Issue: I am having trouble getting notifications when the phone is inactive.
- "Always show time and date " is enabled so the lock screen will show that for a while: When I get emails, I will often (but not always) get a sound, the time display gets smaller, and an envelope icon appears
- After some time inactive, the screen goes dark. At that point, incoming emails don't ever show an icon alert. I only know they've arrived by making the phone active, going to the home screen, and waiting for it to contact the email server
- As far as I know, alerts are enabled for the mail app within the mail app and also in Settings for the mail app
The V20 had none of these issues. I'd get alerts on the "Second Screen" without any problem.
1) Any recommendations for how to get alerts to show consistently?
2) Is it possible to get notifications to show on the top of the screen next to the front facing camera or to the right of that where the wifi and battery icons display? I don't want to incur a battery penalty by having the date and time constantly displayed in large format
Supplementary info:
With the V20 and Pixel both on, the V20 alerts to every email within a few seconds. The Pixel alerts at best 1-5 minutes later and sometimes not at all.
[Edited for clarity]

Go to settings -> apps and turn off battery optimization for any app you need. I personally have no problems with notifications with battery optimization off for my email app...

Thank you. I've enclosed a screenshot of what I think you said to do and will run my tests again. If it is not the correct setting, I'd appreciate knowing. I've used Android phones for a long time but each version of the OS takes a lot of getting used to.

nijel8 said:
Go to settings -> apps and turn off battery optimization for any app you need. I personally have no problems with notifications with battery optimization off for my email app...
Click to expand...
Click to collapse
This has improved the situation to some extent. I got email notifications for five consecutive test messages sent at intervals on the Pixel without any missed ones over about 90 minutes. But, it still takes from 1 to 5 minutes whereas the V20 responds within 15 seconds and always faster than the Pixel.
Any ideas on the latency? (I also just found a setting to allow Unrestricted Data and I set Blue Mail my mail app to have that privilege)
Are there any mandatory Google services for push notifications to work? I generally disable any apps I don't use and can't remove but maybe there is something in Android 12 that I've overdone.
Currently, Gmail, Google, Google TV, and Youtube are disabled.
Additional observation:
Once the Pixel issues the alert of incoming mail, if I access the account through a separate client and mark the mail read, the icon on the Pixel disappears immediately. It is definitely hooked into the account but the notification part is slower than it ought.

one consideration may be how your pixel is interacting with whatever wifi you are using. also it seems to me a good test would be on a level playing field so turn off mobile data on the v20 so it is using the same wifi. if it's a hotspot off the v20 then use another wifi source.

I'll try that and report back. The V20 is not a hotspot . It is on the same Wifi network as the Pixel. The V20 did have cellular data enabled on the prior tests but AFAIK, the cellular data is not used when the unit is on Wifi.
Am I correct in expecting the Pixel to have an alert time comparable to the V20?

dkryder said:
one consideration may be how your pixel is interacting with whatever wifi you are using. also it seems to me a good test would be on a level playing field so turn off mobile data on the v20 so it is using the same wifi. if it's a hotspot off the v20 then use another wifi source.
Click to expand...
Click to collapse
I disabled mobile data on the V20 and compared it with the SIM-less Pixel 5a/5g. Both are connected to the same Wifi network in my house and are next to each other on a table.
I sent 6 separate messages over about one hour to an email account (not Gmail) setup on both phones on the BlueMail app configured for Push notifications. Messages were sent on the minute mark and all devices were time synched to within a couple of seconds presumably based on a network time server. 3 messages sent from an iPhone using cellular data with Wifi off, 3 sent from my laptop using Gmail. Laptop is on the same wifi network.
In all six cases, the V20 responded in ~20 seconds almost to the dot.
The Pixel "beat" the V20 one time out of six - alert came almost instantly. The other five were 2, 3, 3, 4, and 4 minute intervals (aggregate, not all in a row) and almost always on the minute mark.
I used a macOS mail client to mark the messages as read and the alerts on both devices cleared instantly.
So, unfortunately, it is not the Mobile Data.
But, the minute mark delays make me wonder if the Pixel is polling or requires other configuration to do true Push notifications. e.g. something other than battery saver that tells the Pixel to be continuously alert for pushes.
According to this link, that isn't how Push works but the observations are what they are.
How do android check for apps notifications? Can I change the frequency between checks?
I want to make my phone (6.0.1) check for notifications each hour (instead of each minute, or whatever it's set as default). Is it possible? I'd like to change this value for notifications in gene...
android.stackexchange.com
Does Android have a method to dump all the phone settings to a file? It is possible I tweaked something on the V20 a long time ago and forgot about the setting.

Additional data:
Prior runs done with both phones on battery.
Noticed Adaptive Battery was still on for some reason and toggled it off. Thought I had done that earlier. No effect to alert times.
Plugged both phones in and repeated:
1) Pixel behaves oddly. On battery, lock screen continuously shows the clock. On power, the lock screen locks after 2 mins for a while, then stops doing that but the clock brightens and dims every 30-45 seconds
2) When the Pixel screen is blanked, messages seem to be downloaded but either a sound plays with no display alert or no sound plays and no display alert
Again, marking messages read on another client takes effect immediately on the Pixel mail app.
I have no idea if this is hardware, the OS, or some weird interaction between them. I don't think there are any other battery panels to check. I received the phone on Saturday 27 November and have no idea how to contact Google for an exchange. They say they're very busy and to use their Forum which obviously won't do swaps or refunds.

i noticed under gmail settings/account settings there is an inbox notifications. and then a selection to notify for every message. i would think that this would be a default setting but looks like if you want to be notified for every message you have to select it. i normally have these notifications turned off so i guess i'm not the one to offer understanding of the ins and outs but this thing with 2 separate devices not getting almost identical notifications when desired does sorta interest me because i would think they should. i think setting battery usage to unrestricted is correct. another thing i might suspect is the adaptive connectivity selection on network connections. like maybe if you use it then wifi is not continuously on when the device is mostly idle.

dkryder said:
i noticed under gmail settings/account settings there is an inbox notifications. and then a selection to notify for every message. i would think that this would be a default setting but looks like if you want to be notified for every message you have to select it. i normally have these notifications turned off so i guess i'm not the one to offer understanding of the ins and outs but this thing with 2 separate devices not getting almost identical notifications when desired does sorta interest me because i would think they should. i think setting battery usage to unrestricted is correct. another thing i might suspect is the adaptive connectivity selection on network connections. like maybe if you use it then wifi is not continuously on when the device is mostly idle.
Click to expand...
Click to collapse
Ok, thanks for this.
I think I will have to exchange or return this Pixel 5a/5g. I believe I have everything set up correctly in BlueMail. I have my own domain and IMAP mail service so I don't use any Gmail settings.
On top of all of the connectivity issues, the camera shows some light black "venetian blinds" as I move it around. Other apps such as AirDroid are sluggish when connecting to the Pixel and lightning fast on the V20.
I think I got a lemon.

Rich_Palermo said:
Ok, thanks for this.
I think I will have to exchange or return this Pixel 5a/5g. I believe I have everything set up correctly in BlueMail. I have my own domain and IMAP mail service so I don't use any Gmail settings.
On top of all of the connectivity issues, the camera shows some light black "venetian blinds" as I move it around. Other apps such as AirDroid are sluggish when connecting to the Pixel and lightning fast on the V20.
I think I got a lemon.
Click to expand...
Click to collapse
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. the thing with the back of the 5a being kinda streaked with different shades of black is what i have on mine but i've been reading that google seems to think it's not a defect. i use a case so it's not something i get all worked up about but when other people say they think it's a returnable defect i can relate. i'm coming from the 3a and i think this 5a is overall a good evolution of the "a" lineage.

dkryder said:
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. the thing with the back of the 5a being kinda streaked with different shades of black is what i have on mine but i've been reading that google seems to think it's not a defect. i use a case so it's not something i get all worked up about but when other people say they think it's a returnable defect i can relate. i'm coming from the 3a and i think this 5a is overall a good evolution of the "a" lineage.
Click to expand...
Click to collapse
I will update the thread with the return/refund status. This was my first and now my last Google device. I only wish I had punted as soon as the notification issue came up and not spent so many hours running tests.
Their support directions claim there is a "Next Step: Chat or Get a Call" but plow through the steps and you wind up with Ask the Community or Contact Us, the latter which gives "Due to high volumes, you may experience long wait times for customer support. We greatly appreciate your patience."
Fortunately, I logged into my order and saw a "Return" link. I had saved all the packing so it is back in the box with the RMA inside and the mailing label outside, ready to drop off at the Post Office/Fed Ex later today.
Note: Google does NOT list "Defective" or any flavor thereof as a reason for the return. The two mandatory dropdowns hint at problems that might have solutions if you could actually get at somebody. The comment box got a good workout though.
My device looked ok superficially but the innards are terrible. My old, obsolete V20 from eBay running Android 8 outperformed the 5a/5g not just in notifications but with other programs and in general smart design features such as the second screen , removable battery, and excellent cameras with manual controls.
I read and watched a lot of reviews before pulling the trigger on the 5a/5g and I won't ever visit those sites again! I will try to find a service that will take my V20 (it lacks a lot of bands though) and, failing that, go back to eBay and roll the dice there. If I have to settle for lower performance, I'm not paying $440 ($399+tax) for the privilege.
I do appreciate the help from the Forum.

It is quite common for email to be checked every 4 minutes, by your email client asking your server for new messages - it is NOT usually a push service. Check your email client and if you are lucky you will find, probably buried deep somewhere, a setting for time between updates. The delays you recorded, maxing out at 4 minutes (twice) is the clue. Nothing wrong here. The V20 may be hammering the server but that is not necessarily a good thing.
I don't think you got a lemon. But you should know that Android 12 may be the cause of some of the issues. I am still on 11 and have had no issues at all - it is a great phone as far as I am concerned. I will be updating to 12 soon, and hope that the next update will fix any issues with the new OS.

CarinaPDX said:
It is quite common for email to be checked every 4 minutes, by your email client asking your server for new messages - it is NOT usually a push service. Check your email client and if you are lucky you will find, probably buried deep somewhere, a setting for time between updates. The delays you recorded, maxing out at 4 minutes (twice) is the clue. Nothing wrong here. The V20 may be hammering the server but that is not necessarily a good thing.
I don't think you got a lemon. But you should know that Android 12 may be the cause of some of the issues. I am still on 11 and have had no issues at all - it is a great phone as far as I am concerned. I will be updating to 12 soon, and hope that the next update will fix any issues with the new OS.
Click to expand...
Click to collapse
The email clients on both phones were set for Push vs. IMAP polling at specific intervals. I went through all the setup screens I could find on the Pixel and on the app.
I agree that the OS may be the problem but I have to evaluate the product as a whole. There were a few other issues I had with the device which I didn't list here to stay focused and not generally gripe.
Perhaps an update will fix some or all of my concerns but I have already sent the phone back.

Is adaptive battery on? If so:
"To extend battery life, Adaptive Battery may reduce performance and background activity. Some notifications may be delayed."

dkryder said:
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. t...
Click to expand...
Click to collapse
A full refund has posted to my credit card. I dropped off the package at FedEx Wednesday night where they scanned it in. Got an alert of a pending refund 30 minutes later. The transaction completed this morning.
No complaints on that score. The package is still in transit so Google refunded before receipt.

jcmm11 said:
Is adaptive battery on? If so:
"To extend battery life, Adaptive Battery may reduce performance and background activity. Some notifications may be delayed."
Click to expand...
Click to collapse
FWIW, I had turned off every battery saver setting I could find including that one.

Rich_Palermo said:
A full refund has posted to my credit card. I dropped off the package at FedEx Wednesday night where they scanned it in. Got an alert of a pending refund 30 minutes later. The transaction completed this morning.
No complaints on that score. The package is still in transit so Google refunded before receipt.
Click to expand...
Click to collapse
thanks for the update. that's good news. i had an experience with the pixel c tablet several years ago where the display was not scanning properly. they sent me a return ship label that day and shipped a new unit the next day. i had no problems with the new unit. so hearing that they are still quite prompt in resolving the customers issue is good to know.