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Email disapears after few day

I'm new to the mobile phones using windows. But untill now i'm almost compleetly happy with the TyTNII.
The problem i'm having is that emails older than 3days are suddenly gone missing in my inbox . I can't seem to find any setting dialog where i can change this. Mayby i have to set something in the registry but i don't know what . So i'm hoping that someone can and will help.
I've tried to delete the account and after rebooting creating a new one but the problem still remains.

If you are using push or imap it is a settign in your server config for how many days of email to show.

No i'm using pop3 in both cases.

Raymongo said:
No i'm using pop3 in both cases.
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Click to collapse
There's a setting, it lets you choose how many days of email to keep on our phone. It's default to 3 or 4. Thissetting applies to any POP or IMAP mail accounts, whether you are using push or on-demand email retrieval. Go to your email account on the phone, and select menu|tools|options or soemthing like that. choose the account, and edit the settings for it (it like a few pages into the "setup wizard" for the account)...

Go to Start-Programs-Messaging-menu-options-tap on your email name in the box-next-next-next-next-next-and finally the drop down menu under Download messages.

First of all i would like to thank you for your advise but i've been looking for such a setting myself and could not find it. Not even under the advanced button!
the only setting witch has something with day is :
Download messages from the past xx days or all messages.
As i understand it this has to with downloading and not with messages already downloaded right?

That is the setting. Perhaps it's poorly worded. but if you say "download emails from the last 3 days", then it will remove emails from your phone that are older than 3 days. So as time goes by, messages that download one day will be removed from the phone 3 days later. They don't get "deleted" from you rmail system, just removed from your phone.

It's a strange way to name a setting like this indeed. But i think i get it now and i'll go for the setting all messages than. I want to controlle the way wich email to keep and wich not!
Thank alot for your help

emails deleted automatically

Hi
My Tilt automatically deletes emails on its own. After hitting send and receive it gets the new emails and then the old one get removed and the are not in the deleted items folder. Please help.

It does not delete the emails but does not show them anymore, they're still available. Don't know if this is a setting or default.

I am new here sorry. So where do the emails go. I called ATT and spoke to HTC as well they said device was defective. This is my second device this week and it still does the same. ATT, HTC says they never heard anything like that before.

It's not defective. It's a setting. If you use mail from an external ISP you do the setup of your account. In outlook on PC (I presume you use that) there is a setting to keep a copy on the server. If that is not flagged, you send and receive mail on your device, but as soon as you do send and receive on your desktop it clears the files from the server and puts them on your PC. If you then again do a send and receive the mails are gone from the server and automatically removed from your device.
EDIT: Why not using exchange instead. Then you don't have this issue at all.

Yeah, it has to do with over how many days you want to download emails to your device. The default is typically 3 days, at least on mine, so if an email is older than 3 days it will be removed from the phone. It will still be on the main server though, unless you manually delete it from the phone in which case the aforementioned setting to keep a copy on the server is selected. So, in other words, if you are downloading Gmail, for example, if you log in to the Gmail website your email will be there, just not on your phone if it's older than 3 days. Obviously, changing that cutoff date will add or remove more emails. BTW, you change that by opening Messaging, go to Menu > Options, and pick the account you would like to change. Then go thru the wizard, and when you get to the panel that says "Download Messages", change the setting in that panel.

Re
Did you checked your e-mails with your pc as well? Your PC downloads the from the server, your tytn show them only.
so if you connect after you've been busy on your desktop, their gone and can be found on your desktoppc

Thanks Everyone I think i understan what you guys are saying. I am used to a blablberry where that leaves it on th BB until i delete them. Thanks
Is there a setting where i can leave them on both computer and phone at the same time?

not really, just increase the download time in the email settings, but none will stay permanently. (Unless there's a keep all emails option, I don't remember ATM and the girlfriend has my phone). It's a memory saving function.

Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.

mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
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Click to collapse
It is not working on Kaiser. Is there any solution for keep emails on pocket outlook when they gone from inbox on sever?
The one solution what i know is move email to the other folder ('draft' or created one) beacuse mails are deleting automaticly only from inbox folder in pocket outlook when it can't be find exacly the same copy on server.

mooi1uk said:
Enter the messaging screen, tap 'Menu' then 'Tools' then 'Options'. Next, tap on the 'Storage' tab at the bottom, you will then see a dropdown menu for 'Empty Deleted items'. Select 'Manually' and your problems will be solved.
Click to expand...
Click to collapse
This is not SOLVED

Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.

I am actually having the same issue as the person that started this thread. It only started 2day. Ive had my phone for over a year and it was with WM 6.0 and my gmail on the phone was working fine....if i pressed send recieve it got my emails....i left them in the inbox and when i pressed send recieve again 30 mins later for an example my old emails still stayed while the new ones came in. Now i upgraded my phone to WM 6.1 last night and now when i press send recieve to get my gmail the older emails automatically erase/disappear from my phone. Anyone understand why? And yes its still on my regular gmail account...it doesnt disappear from there!

[Q] E-mail Question (False notifications)

Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)

Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.

So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?

Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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Click to collapse
I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.

had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps

gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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Click to collapse
I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?

Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.

I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.

RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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Click to collapse
I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.

Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.

[Q] Hotmail Contacts

Hi all
My g/f got the HD7 today and it's been fairly plain sailing so far. Couple of things have come up though, she got her contacts imported from her sim card without any problems but as soon as she linked her Hotmail account it imported those Contacts as well. Thing is she doesn't want the Hotmail contacts, so can we get rid of them without deleting the Hotmail connection.
We also couldn't find out how to set the snooze time for the alarm or set the alarm to be full volume as soon as it goes off.
Thanks for your help

you can't set the volume separately so the phone has to be left at full volume, and there aren't any snooze time settings as far as I've been able to see, the phones very beta maybe even alpha state atm

They can't really have released a phone in beta form can they? That would be a sure fire way to upset customers. Going back to the alarm, currently it starts low and raises the volume over time, we want it full volume straight of. Might try a third party alarm.

the software's stable but the feature set is really limited, patches are going to add features such as cut and paste and use your own ring tones, things that people have come to expect as standard, so though the software/hardware isn't really beta, the feature set is so lacking it's as if MS launched early and are waiting to hear the cries about what is missing to add them ala the cut and paste.

Any answer to the hotmail sync of contacts? Can we pick and choose which contacts to use or not use any or delete them after the sync?

I had to delete all of my contacts, didn't really bother me seeing as I don't use MSN nowerdays and my Windows Live ID is a @Gmail addy anyway so I don't and Can't use Hotmail.

@tboy2000
Hey, yes you can remove the hotmail contacts...
Go into "settings", "email & accounts" then select your hotmail account. from here you should have a "content to syncronsise" section. just remove the contacts from the list.

Bibble said:
@tboy2000
Hey, yes you can remove the hotmail contacts...
Go into "settings", "email & accounts" then select your hotmail account. from here you should have a "content to syncronsise" section. just remove the contacts from the list.
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Click to collapse
That cant be done if that account is being used as your primary live id though.

Indeed - it's not possible. The solutions are to merge hotmail accounts to normal sim accounts, if they match, or to delete your hotmail contacts completely.
Not ideal, but it's how it is.

[Q] Droid 3 Gmail Phone loading 29k emails

My new droid 3 is bringing in ALL of my gmail. This phone was just turned on a few hours ago and it has brought in the history of my gmail account, 29, 311 emails.
I see no way to "delete all"
I would like to know if I can delete all of them for I surely do not need many years of email on my new phone.
Is there a way to pick and choose who I want emails to come from to load on phone?
My gmail has been set up for years to come into my computers Windows Mail.
I understand on Gmail site as well as my computers windows mail that I can make folders for mail to dump into.
But even it would have placed all this mail into folders I would still have to clean
them out.
I only wanted it to bring in the mail from today....forward

Log into gmail via the web, hit the top checkmark box (not in your email, but above it in the toolbar looking thing). A bar directly below will pop up saying all 50 mails have been selected; next to that there is a link that will select every email/conversation, click it; now you can hit the toolbar archive/delete/move and everything will go with it.
Cheers,

Cyrus221 said:
Log into gmail via the web, hit the top checkmark box (not in your email, but above it in the toolbar looking thing). A bar directly below will pop up saying all 50 mails have been selected; next to that there is a link that will select every email/conversation, click it; now you can hit the toolbar archive/delete/move and everything will go with it.
Cheers,
Click to expand...
Click to collapse
If I was to do this while logged into gmail.com then it would delete my gmail history. I am not wanting to delete from the server itself, just off my phone. So point being I got the phone yesterday and it brought in the email from many years. Silly!
How can I get all this email off my phone is the question and just have current stuff coming in?

I was under the impression that the Gmail app only synced the last 4 days by default. You can change the sync settings by going into the settings menu and selecting your gmail account and then go to sync inboxes and labels.
Seriously though, 29k emails in your inbox!?! Hate to say it but you really should use some labels and clean out that inbox.

29k emails sitting on a server is nothing. It has a search area. why would I bother with that ..they are just sitting there, and I don't read online. I understand they were supposed to sync last 4 days. that is the point. Why do I have so many, and how do I repair this as sync is not working, nor was it with my first droid.
Also it brought in contacts etc that I deleted 2 years ago, after I got rid of first droid! How did it remember that. argh

rkymtnhi62 said:
If I was to do this while logged into gmail.com then it would delete my gmail history. I am not wanting to delete from the server itself, just off my phone. So point being I got the phone yesterday and it brought in the email from many years. Silly!
How can I get all this email off my phone is the question and just have current stuff coming in?
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Click to collapse
Dont delete archive.. it hides email and is still searchable... i archive every thousand unread emails gmail android only show 4 days by dflt
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