[Q] Bricked Help - Hero CDMA Q&A, Help & Troubleshooting

Hello, if my phone is bricked and wont load into recovery or boot up,but i can still push vol. down and get the fastboot menu if i take my phone to a sprint store can they tell if my phone is rooted?And if the only menu you can go into is the HBOOT menu can sprint tell you are rooted?? PLZ HELP.Thnx Ppl

Can you run an ruu?

damiandarkwater said:
Can you run an ruu?
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Click to collapse
No i can only get the HBOOT Menu but when i select recovery it stays at the white HTC screen forever.

You should b fine to get a new one
Sent from my HTC Hero CDMA using XDA App

bycoo222 said:
You should b fine to get a new one
Sent from my HTC Hero CDMA using XDA App
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Click to collapse
Thnk you very much thats all i really wanted to know

Hate to tell you this but as a Sprint Tech the first thing I check is recovery boot image, if it isn't stock I cannot exchange the phone and I can only try one thing and that is flashing the Basic RUU we have for 2.1 that ends in .6.
If that doesn't work I have to mark your phone as DBR as per my managers and what not. All techs are penalized if a Rooted phone is bricked and sent back, don't know about other areas but our Texas SRSS's have us on the look out. I am supposed to make the customer aware that it is a voided warranty when/if it doesn't take the flashing back with the RUU. Sucks but when the customer decided to take this cool Risk they are very well aware (AND DEFINATELY SHOULD BE) that rooting a phone is a warranty voiding procedure.
As such I'm just being compliant with my exchange budgets and correct procedures and yes, it can affect my job performance and lead to corrective action (which we all know after several leads to termination) so if you are told this please understand we aren't being mean about it, we aren't doing anything out of the ordinary. I absolutely hate it when I have to tell this stuff to customers especially those who flash over to Cricket and want to come back with that same flashed phone that I cannot fix these things (nor am I given the hacking tools to properly fix a flashed cricket phone either) and the warranty was voided by them taking those risks to begin with.
Hey...YOU CAPICHE? /sicilian
Anyway just keep that in mind. 16 yrs doing this and so far, maybe the way I tell it to them I haven't had anyone not understand when I can't do much for them when a hacked flash goes wrong...even as far back as when hacking winmo and Palm devices was the all the rage.

TheNexxuvas said:
Hate to tell you this but as a Sprint Tech the first thing I check is recovery boot image, if it isn't stock I cannot exchange the phone and I can only try one thing and that is flashing the Basic RUU we have for 2.1 that ends in .6.
If that doesn't work I have to mark your phone as DBR as per my managers and what not. All techs are penalized if a Rooted phone is bricked and sent back, don't know about other areas but our Texas SRSS's have us on the look out. I am supposed to make the customer aware that it is a voided warranty when/if it doesn't take the flashing back with the RUU. Sucks but when the customer decided to take this cool Risk they are very well aware (AND DEFINATELY SHOULD BE) that rooting a phone is a warranty voiding procedure.
As such I'm just being compliant with my exchange budgets and correct procedures and yes, it can affect my job performance and lead to corrective action (which we all know after several leads to termination) so if you are told this please understand we aren't being mean about it, we aren't doing anything out of the ordinary. I absolutely hate it when I have to tell this stuff to customers especially those who flash over to Cricket and want to come back with that same flashed phone that I cannot fix these things (nor am I given the hacking tools to properly fix a flashed cricket phone either) and the warranty was voided by them taking those risks to begin with.
Hey...YOU CAPICHE? /sicilian
Anyway just keep that in mind. 16 yrs doing this and so far, maybe the way I tell it to them I haven't had anyone not understand when I can't do much for them when a hacked flash goes wrong...even as far back as when hacking winmo and Palm devices was the all the rage.
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Click to collapse
most techs at my sprint stores have their droids rooted anyways. all depends on where you go! now that that new law passed i don't think rooting will break your warranties anymore... or in the near future i should say.

Mine's rooted as well, but then again we win free phones all the time so I'm not worried, however, even with the new law passed, Apple and HTC both have made statements that Jailbreaking for apple, rooting of android for HTC will still be considered a warranty void.
I apologize that I don't have links to the articles, but they were up somewhere on either Gizmodo, gdgt, phonescoop or engadget, and according to Sprint internal warranty claims HTC will not reimburse us for phones that cannot be flashed back to stock. Ergo, they won't let us do anything if it won't flash back with our own internal stock RUU's.
Was just clarifying for the guy in case he can't get it back with the .5, Sprint techs have been dealing with the hacks that customers do for a long long time and I have seen more than my share of bricked phones on any given day. So its just a heads up. Phones that get screwed up with stuff don't get exchanged.

Have you tried running the RUU while in the fastboot menu is up? I remember time that's the only way I could ruu my phone.

theresthatguy said:
Have you tried running the RUU while in the fastboot menu is up? I remember time that's the only way I could ruu my phone.
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Click to collapse
no i will try now...ill post what happened.

theresthatguy said:
Have you tried running the RUU while in the fastboot menu is up? I remember time that's the only way I could ruu my phone.
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Click to collapse
Dude...I Luv U (no Homo) i Flashed The RUU.
Thnx Bro

Remember, the only real way to brick it is to flash a GSM radio... LOL
Bricking these things is pretty hard unless you do something really really stupid.

markus_del_marko said:
now that that new law passed i don't think rooting will break your warranties anymore... or in the near future i should say.
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Click to collapse
You're misunderstanding the new ruling. It only says that it isn't illegal to root your phone...it doesn't say that rooting won't void your warranty.

derekwilkinson said:
Remember, the only real way to brick it is to flash a GSM radio... LOL
Bricking these things is pretty hard unless you do something really really stupid.
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Click to collapse
Yea I Just Got Paniced But Now Im Out 100$ since i already claimed it broken

Find out if either can boot a 768 kernel, and keep that one.
Sent from my HERO200 using XDA App

Related

I Returned My Tilt....but Only Reflashed The At&t Rom!

What are my chances of being denied a refund? I didn't even know that they could detect the hard spl stuff....crap!
Depends on how hard they decide to check, so there's probably a good chance you'll be fine.
scary man ive got no clue though
is it service or return?
return in the 30 day period...i better get my $$$ back....
So, not to make you any more scared, but I believe their terms state that if you voided your warranty, they get to keep your Tilt and charge you full price for a new one.
On that note, however, they'll actually have to CHECK and LOOK for HardSPL, which there is a good chance they won't. But anyway, you should take this as a learning experience, and you should've read the stickies in the Upgrading Forum.
As I said before, I don't mean to scare you, I'm just divulging some information I remember seeing.
I've actually sent in 2 different previous phones with actually the cooked roms obviously still on them and they never made any mention of it.
Nowadays though I wouldn't do it just to be safe, but hopefully you will be as lucky as I was.
im on my 4th tilt i returned 3 of them for various reasons to the ATT store within the 30 days, and they didnt give me any hassle (there all morons and dont bother to check for rom stuff).
As long as you picked up a new phone from them there is nothing they can do now.
Returned my CID unlocked wizard and no problems (flashed back to cingular rom though).
I don't think you'll have a problem. From what I hear all they do is charge it, make sure it turns on and hard reset it.
redsrule2500 said:
What are my chances of being denied a refund? I didn't even know that they could detect the hard spl stuff....crap!
Click to expand...
Click to collapse
How did you reflash the ATT ROM?
I've been wanting to try out other peoples ROM's but what if they all suck? I always want to be able to go back to the ATT rom if I want.
Where do you get the ATT ROM?
any 1 know how to find out when a phone was bought, or to see when the warrenty expires?
I forget where I found the AT&T ROM....Anyone know ?!
redsrule2500 said:
I forget where I found the AT&T ROM....Anyone know ?!
Click to expand...
Click to collapse
www.htcamerica.net
Or here http://forum.xda-developers.com/showthread.php?t=335568
The thread about how to restore you phone to send it back in.

currently no way to go back to "factory" state

One lesson this OTA fiasco has taught me, is that as careful as we are, there is no way to put our phone back to the way they were when we bought them once we start flashing:
The only people that I've seen reporting success on the OTA update are the ones who never flashed. Thanks to people like designgears, workarounds have been provided, but the fact remains: once you flash, there's no going back (for now). Which brings me to my concern: if the OTA is failing because of this currently unidentified difference, then AT&T, Samsung, etc. can certainly tell whether or not you've screwed with your phone if you send it in for repair, even if you flash back to stock. And they could claim this voids the warranty. It seems like it would be worthwhile for us to understand why the patch is failing and remove this problem in future 3rdparty ROMS, just in case the return/repair dept. starts looking for this inconsistency.
It's not really something to be concerned over.
I really doubt Samsung is going to waste time checking the phones that get sent in to them. I sent Microsoft a melted Xbox 360, and they replaced it for free under the warranty.
MikeyMike01 said:
It's not really something to be concerned over.
I really doubt Samsung is going to waste time checking the phones that get sent in to them. I sent Microsoft a melted Xbox 360, and they replaced it for free under the warranty.
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Click to collapse
I agree. And to just double confirm this- I have actually spoke to a couple techs at Samsung who do the RMA stuff, and it does not void our warranty to flash THEIR OFFICIAL firmwares. All they do anyway when they get the device is immediately flash back to stock firmware themselves. They dont have time to "investigate" each RMA. The techs dont get paid enough and the turn around time woudl be a LOT long if this was the case.
It's a breach when we start flashing cooked stuff on there, but as long as the problem remains with factory based ROM there isn't a problem. It's only void if say you jack it up and cant get back to a "factory load" to verify the problem is actually hardware based.
Same thing with HTC devices too so just FYI. Oh and AT&T & Tmobile reps will also confirm this too. Your best bet though when calling in warranty is to NOT SAY you were dorking with your phone and messing with Cooked ROMS.

[Tutorial][Bell Atrix]What need to be done before Warranty Service?

[Tutorial][Bell Atrix]What need to be done before Warranty Service?
It applies all the Bell Atrix, doesn’t matter you have Orange FR 2.1.1 or UK 2.2.3 on the phone or whatever
Simple Version:
Make sure you have CWM Recovery on it(http://forum.xda-developers.com/showthread.php?t=1019143)
Download the stock system.img (http://www.multiupload.com/T6L5RS2WH1), if you have the backup by nandroid, you can skip this step
Enter CWM Recovery to restore system.img only, then do Wipe out Data&Cache, or Force Close will be with you!
Install GingerBreak to root your phone, you can download from here: http://forum.xda-developers.com/showthread.php?t=1044765
Install CMW Recovery again, but this time, choose CHARGE MODE in order to uninstall the custom recovery
Use GingerBreak to un-root the phone
Do a factory again, then you are ready to throw this phone to any Bell Retail Store for repair
Just remind that Bell will take 4~6weeks to get your phone fixed, if you need a loaner phone, it’s $25+tax, ask before borrow since some store doesn’t even have smartphone to lend…
Full Detail Version coming soon...
Thanks, good tut to have.
Stock Bell Atrix on Rogers with updated radio, Rooted, deodexed, Honeycomb theme, and frozen!
With glad root and webtop mod on stock firmware would it be ok to just return the stock web top files and unrooted for warranty?
Why wouldn't you just a sbfflash...?
Sent from my MB860 using Tapatalk
hoodlikegaza said:
Why wouldn't you just a sbfflash...?
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Because there is no Bell SBF available (to date)
scorneil said:
Because there is no Bell SBF available (to date)
Click to expand...
Click to collapse
Yes, but in your tutorial you're just removing root access and custom recovery. You're not changing the firmware from the phone back to 0.3.7 (Bell firmware) because there isn't a Bell SBF to flash (you're right about that). If one was already running 2.1.1 or 2.2.3 with root access, they could simply reflash their respective SBF's and it would produce the same results as your tutorial. Maybe I'm missing something from your guide, but as far as I understand, once you've flashed a different SBF, there is no way of getting back to official Bell. Your guide seems to be a roundabout way to get back to stock 2.1.1 or 2.2.3 for warranty purposes, while a simple reflash would produce the same results.
thegregulator said:
Yes, but in your tutorial you're just removing root access and custom recovery. You're not changing the firmware from the phone back to 0.3.7 (Bell firmware) because there isn't a Bell SBF to flash (you're right about that). If one was already running 2.1.1 or 2.2.3 with root access, they could simply reflash their respective SBF's and it would produce the same results as your tutorial. Maybe I'm missing something from your guide, but as far as I understand, once you've flashed a different SBF, there is no way of getting back to official Bell. Your guide seems to be a roundabout way to get back to stock 2.1.1 or 2.2.3 for warranty purposes, while a simple reflash would produce the same results.
Click to expand...
Click to collapse
absolutely true.
best chances for full repair is flash stock SBF 2.2.3 and then if you really wanna get technical, simply edit your prop file for cosmetic purposes.
NFHimself has this crazy way of flashing close to stock images but thats pretty much retarded as there's no point as it really doesnt mean any closer to stock than this crap and is fickle/easy to detect as it is if Motorola was looking for it.
thegregulator said:
Yes, but in your tutorial you're just removing root access and custom recovery. You're not changing the firmware from the phone back to 0.3.7 (Bell firmware) because there isn't a Bell SBF to flash (you're right about that). If one was already running 2.1.1 or 2.2.3 with root access, they could simply reflash their respective SBF's and it would produce the same results as your tutorial. Maybe I'm missing something from your guide, but as far as I understand, once you've flashed a different SBF, there is no way of getting back to official Bell. Your guide seems to be a roundabout way to get back to stock 2.1.1 or 2.2.3 for warranty purposes, while a simple reflash would produce the same results.
Click to expand...
Click to collapse
You are right, however stock system.img(from original bell firmware, not 2.1.1 or 2.2.3) already has the right prop file and bell bloatware, comparing 2.1.1 or 2.2.3, im too lazy to look for bloatware and changing by root. this seems the easiest way for me.
other than the radio version, i dont think motorola could find out this is flashed Atrix but anyway, I am still waiting for my atrix back
ks2hot4u said:
With glad root and webtop mod on stock firmware would it be ok to just return the stock web top files and unrooted for warranty?
Click to expand...
Click to collapse
better do a factory reset and unroot
I work for bell. and all I have to say about this thread is that it should be closed and deleted. I actually thought these kind of guides were frowned upon...
If the phone was working 100% before you starting screwing with it, we shouldn't have to honor your warranty. Thats why ROOTING VOIDS Warranty.
If you screw up your windows load, Best buy doesn't say, heres a new pc. They say, here's a bill for the techie. We work on commission in these stores, and i hate wasting my time with some moron who shouldnt have screwed with what he couldn't fix. /rant
Its annoying to deal with people who brick their phones, and then give bs excuses as to why its not working. I usually do my best to help people, but its better to tell us the truth and have us help, then lie through your teeth that its a problem with the device.
It costs me extra hours of work to deal with DOA phones, and it costs everyone including motorola tons of $$$ for stuff that is screwed up by the consumer.
Why can't the people who don't know what theyre doing, leave the dangerous stuff to the guys who know how to fix their own problems?
Edit: the exception to this is true hardware issues. But those don't seem to come up all too often with this phone, just battery life issues.
But thats the thing if you brick your device, this guide won't help as the phone is a brick.
As for hardware issues, this is the exact reason for this thread IMHO, something useful to me as my fingerprint reader is slightliy off physically which results in the device thinking that fast swipes are taking place when they are not. now I can use this when I am ready to take my device in without being harrassed about software.
With my N1 even with the bootloader unlocked they still took in the device if it was proven to be a hardware defect (again had a problem with my power button - just my luck i guess) Doubt bell would do the same.
binary110 said:
I work for bell. and all I have to say about this thread is that it should be closed and deleted. I actually thought these kind of guides were frowned upon...
If the phone was working 100% before you starting screwing with it, we shouldn't have to honor your warranty. Thats why ROOTING VOIDS Warranty.
If you screw up your windows load, Best buy doesn't say, heres a new pc. They say, here's a bill for the techie. We work on commission in these stores, and i hate wasting my time with some moron who shouldnt have screwed with what he couldn't fix. /rant
Its annoying to deal with people who brick their phones, and then give bs excuses as to why its not working. I usually do my best to help people, but its better to tell us the truth and have us help, then lie through your teeth that its a problem with the device.
It costs me extra hours of work to deal with DOA phones, and it costs everyone including motorola tons of $$$ for stuff that is screwed up by the consumer.
Why can't the people who don't know what theyre doing, leave the dangerous stuff to the guys who know how to fix their own problems?
Edit: the exception to this is true hardware issues. But those don't seem to come up all too often with this phone, just battery life issues.
Click to expand...
Click to collapse
who would use this for anything other than a hardware issue? anyone who can follow this guide can also follow a SBF flash instruction to solve their software issues
binary110 said:
I work for bell. and all I have to say about this thread is that it should be closed and deleted. I actually thought these kind of guides were frowned upon...
If the phone was working 100% before you starting screwing with it, we shouldn't have to honor your warranty. Thats why ROOTING VOIDS Warranty.
If you screw up your windows load, Best buy doesn't say, heres a new pc. They say, here's a bill for the techie. We work on commission in these stores, and i hate wasting my time with some moron who shouldnt have screwed with what he couldn't fix. /rant
Its annoying to deal with people who brick their phones, and then give bs excuses as to why its not working. I usually do my best to help people, but its better to tell us the truth and have us help, then lie through your teeth that its a problem with the device.
It costs me extra hours of work to deal with DOA phones, and it costs everyone including motorola tons of $$$ for stuff that is screwed up by the consumer.
Why can't the people who don't know what theyre doing, leave the dangerous stuff to the guys who know how to fix their own problems?
Edit: the exception to this is true hardware issues. But those don't seem to come up all too often with this phone, just battery life issues.
Click to expand...
Click to collapse
QFT, but......we are referring to hardware isssues here, not software.......and rooting has nothing to do with that.
Sent from my Blue Myst GladiAtrix on Bell using the XDA Premium App.
I agree, its totally cool for hardware issues, but i'm thinking about the guys who have the lower half of the touch screen not working because they screwed the software up. 9/10 issues with any smartphone is software related.
binary110 said:
I agree, its totally cool for hardware issues, but i'm thinking about the guys who have the lower half of the touch screen not working because they screwed the software up. 9/10 issues with any smartphone is software related.
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Click to collapse
since no one seems to be able to replicate this issue (to my knowledge) that would imply that it IS hardware related and not software
Rediculous
binary110 Your completly in the dark if you think this phone or any other smartphone wont have defects and hardware malfunctions.
My Atrix has wicked bad screen response when plugged into any power source with stock charger or other... im not returning mine as this is a minor issue. Although my roomates cant hold gps, drops calls constantly, misses calls and msgs for lack of signal and has constant reboots since stock with only root to obtain webtop mod.
So according to your logic he dosent deserve to have his 500+ $ phone replaced cuz it will cost motorola money and your lazy ass some commision ??
THIS IS THE WRONG FORUM FOR YOU !
binary110 Your completly in the dark if you think this phone or any other smartphone wont have defects and hardware malfunctions.
My Atrix has wicked bad screen response when plugged into any power source with stock charger or other... im not returning mine as this is a minor issue. Although my roomates cant hold gps, drops calls constantly, misses calls and msgs for lack of signal and has constant reboots since stock with only root to obtain webtop mod.
So according to your logic he dosent deserve to have his 500+ $ phone replaced cuz it will cost motorola money and your lazy ass some commision ??
THIS IS THE WRONG FORUM FOR YOU !
Click to expand...
Click to collapse
I never said the phone was not capable of being defective. I said that when someone brings it in for an issue that they caused themselves. The phones are more often screwed up by a customer, than they are actually defective.
90% of the charger issues are from using a charger different than the motorola one that came with the phone. Especially the ones with the screen response. I noted it on my atrix as well. I also have replaced a customers phone for this.
This IS a valid reason to replace the phone.
But this is also easily noticeable BEFORE you go through the process of rooting/modding the phone. and as such, you should take it up with the place your purchased it before modding it.
Its like buying a car, ripping the engine apart right away. only to find that it runs like crap after you've ripped it apart... You probably should have done a test drive before purchasing. Do you understand what i mean?
Furthermore, your friend has a legitimate issue, I'm talking about people who brick their phones and play stupid. As well, I can tell you're a part of the generation who feels they're entitled to everything under the sun from the carrier you deal with. Yet, no cable company fixes your damn television. And especially not if you screw it up yourself.
Its not apples to apples, in the sense that the cable company doesn't subsidize your tv. but even if you got a tv as a promotion through them, they'd send you to the manufacturer. Which is what i'd prefer to do with people who do stupid stuff and want it fixed.
Don't act like my time isnt worth money just because youre a needy consumer. What i'm saying is just man up, tell us you screwed it up, and we will do everything we can help.
For you to be trolling the way that you are, its obvious that this ISNT THE FORUM FOR YOU.
Thank you.
By the way, Watch your language on the forums.
seven2099 said:
absolutely true.
best chances for full repair is flash stock SBF 2.2.3 and then if you really wanna get technical, simply edit your prop file for cosmetic purposes.
NFHimself has this crazy way of flashing close to stock images but thats pretty much retarded as there's no point as it really doesnt mean any closer to stock than this crap and is fickle/easy to detect as it is if Motorola was looking for it.
Click to expand...
Click to collapse
Uhm, what? How did I get dragged into this PMS fest?
Ridiculous.
Be nice guys... We are all Canadian, we love peace, don't we?!
In my case, my touchscreen's digitalize is 100% broken, it's either hypersensitive or non-sensitive at all... It happened on Bell Stock rom but I was trying to flash sfb to see if it could be fixed...
Unfortunately, i got my repair back today and still the same issue, i asked the bell staff to try the touchscreen and she said the phone is not boot up properly...
Oh well, after 90s, I ask her to try again, she clicked "BACK" 10 times in order to get back, and 5 times to run Bell Self-serve
well, I really unsatisfied with the result and I had to left the phone there and waiting for another 2 weeks, AGAIN!!!
I have 3yr contract with Bell so it has to waste time and money to get my phone fixed cuz its carelessness and impatience are wasting my money and time... The $30 loaner phone sucks and cannot even been changed...
well, looks like a little away from the topic but I've just out of the store...
even according to the repair menu, the bell stock sbf has been applied on and change of the part which i know its not the digitalize, the phone is still unusable...
AT&T users are lucky since they have their own stock sbf to flash when they wanna a repair but poor Bell users they have to use those tutorials like mine to do repair, OR UNLOCK THE BOOTLOADER AND I WONT ASK FOR WARRANTY
btw, maybe that's the reason why Apple is cool, they can get your iPhone replaced in maximum 60min not 60days even there is just a dust in screen
NFHimself said:
Uhm, what? How did I get dragged into this PMS fest?
Ridiculous.
Click to expand...
Click to collapse
see what you caused?
jk
I understand where binary was coming from but again this thread isn't for that reason. At the same time I bet we can all say we wish carriers like bell and rogers were completely full of staff like you that come with the line we will do whatever we can to help. most times reps come off as just going through the motions or looking for whatever reason to close the case.

Verizon tech just told me to ROOT my phone

Thought this was very odd. I was on phone with tech support cuz my phone bricked itself today. not sure how or why i wasnt even using it. The tech sending me replacement suggested i root my phone because it would help a lot with the random reboot issue i originally had called ina bout last week.
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Didnt know if this information was well known or not just thought it was odd that a tech tell me to root my phone.
cbrebel said:
Thought this was very odd. I was on phone with tech support cuz my phone bricked itself today. not sure how or why i wasnt even using it. The tech sending me replacement suggested i root my phone because it would help a lot with the random reboot issue i originally had called ina bout last week.
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Didnt know if this information was well known or not just thought it was odd that a tech tell me to root my phone.
Click to expand...
Click to collapse
I am guessing that means the LG/Stock Factory Reset but CWM Factory Reset does the exact same thing so I am still wondering what that means.. very suspicious
That's very odd. I used to work for AT&T and they said we could loose our job of we told a customer to change the core software on any device. Strange indeed.
--My REVO is Broken, tweaked, SC'd, and TB'd. Just awesome!
drt054 said:
I am guessing that means the LG/Stock Factory Reset but CWM Factory Reset does the exact same thing so I am still wondering what that means.. very suspicious
Click to expand...
Click to collapse
yeah that is what he was saying (he was telling me how he rooted his and was using cwm as well) but he said that verizons policy is that as long as the "STOCK" factory reset takes it back to original condition then they will not persue anything any further. (which btw is stock zv7 right now) the new phone they shipped me doesnt have zv8 yet either.
who knows i just thought i would elaborate what the tech told me.
the phone i sending back had CWM on it and wouldnt boot or charge battery. so i manage to get it into emergency mode and left it for about 18 hours which gave me almost 35 % charge( seems very low) but i managed to push the zv7 tot and revivie it to send back. YAY
Vzn and root
There is a lot of misconception about rooting, I used to co manage a vzn reseller.
If you go to the android market there are root apps all over the place, if rooting voided any warranties there would be huge liability issues for legal software developers and customer uproar. Plus the hardware OEMS would not alllow it to be sold legally. Rooting is a software change you are not hacking or modifying hardware here. Plus android is marketed as open source unlike iphone OS.
drutman said:
There is a lot of misconception about rooting, I used to co manage a vzn reseller.
If you go to the android market there are root apps all over the place, if rooting voided any warranties there would be huge liability issues for legal software developers and customer uproar. Plus the hardware OEMS would not alllow it to be sold legally. Rooting is a software change you are not hacking or modifying hardware here. Plus android is marketed as open source unlike iphone OS.
Click to expand...
Click to collapse
+1 U.S already has declared that rooting any android device is not under any circumstances classed as illegal.
Sent from my Sensation using XDA
RevoRooting
Verizon might also be less persnickety about rooting on the Revolution because it's on its way out. I know Verizon was much pickier about my Droid 1 when it was new than they were a few months ago.
sensation lover said:
+1 U.S already has declared that rooting any android device is not under any circumstances classed as illegal.
Sent from my Sensation using XDA
Click to expand...
Click to collapse
This was only a 1 year term on that ruling. it is coming up again soon whether or not it is viable to do it or not.
cbrebel said:
yeah that is what he was saying (he was telling me how he rooted his and was using cwm as well) but he said that verizons policy is that as long as the "STOCK" factory reset takes it back to original condition then they will not persue anything any further. (which btw is stock zv7 right now) the new phone they shipped me doesnt have zv8 yet either.
who knows i just thought i would elaborate what the tech told me.
the phone i sending back had CWM on it and wouldnt boot or charge battery. so i manage to get it into emergency mode and left it for about 18 hours which gave me almost 35 % charge( seems very low) but i managed to push the zv7 tot and revivie it to send back. YAY
Click to expand...
Click to collapse
Oh man, I totally did that when I had gotten my Revo. Fortunately Thecubed was around, and he took control of my computer and fixed the phone. It was awesome. I recall the battery taking for ever to recharge. We had to wait 30 minutes before we could try anything. We needed enough juice to run ADB and push stuff to my phone.
yep what the verizon sales/ tech guy said
walked into verizon today. my phone messed up but thats another thread... and he literally said verizon does not care if u root your phone... didnt say as long as or anything else. just said they dont care. so yeah feel free to ask them yourself.
LaggyWizard said:
walked into verizon today. my phone messed up but thats another thread... and he literally said verizon does not care if u root your phone... didnt say as long as or anything else. just said they dont care. so yeah feel free to ask them yourself.
Click to expand...
Click to collapse
That's the glory of open source...
Sent from my VS910 4G using XDA
Yeah they Dont care, but brick one & try to get a replacement in warranty if you do.
Last month i made a boo boo installing Clockwork Mod and locked it up.
While they were very helpful, nice, and understanding; And a couple weeks later when I came in with my repaired phone (thanks to un_brickable) were more than happy to get me back online with a new sim card (I had to use my sons old HTC Incredible until I FINALLY found the fix). The warranty is now VOID and I was NOT going to get a new one.
I also dropped the protection plan & bought a "development" Revolution off of E-bay. So if i blow one up i can be back up & running in a couple minutes. cheaper in the long run.
Sometimes being Honest doesnt pay off. But in the end I have a BETTER phone for the experience. (2 of them actually)
cbrebel said:
Proceeded to tell me that Verizon does not care if you root as long as the factory data reset will work as intended for them.
Click to expand...
Click to collapse
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
stackrat said:
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
Click to expand...
Click to collapse
Because an exploit is just that, something that can be used maliciously. They aren't trying to screw with rooted people, they are patching security holes.
Sent from my Gingervolt-ed VS910 4G using xda premium
stackrat said:
I find this hard to believe. If they don't care, why do they keep shutting the door on every new exploit?
Sent from my BrokenOut 1.1 4G VS910 LG Revolution using Tapatalk 2.
Click to expand...
Click to collapse
any vulnerable area in the code HAS to be patched because the first people we blame for the phone getting hacked, is Verizon, for not having the security it should have in the software
Sent from my VS910 4G using XDA
Rooted phones are a liability...
For Verizon. The reps don't care (of course), but the main company does. It does void your warranty if they find out about it.
See, the tethering apps, Google navigation, Google voice, etc, etc are all lost profits. This is especially true with this phone, where in stock form, they nickel and dime you for "Verizon Navigation," "Verizon Voicemail," and "Verizon Tether."
Another negative impact for them is the number of returns the early rooting and experimentation process creates. I can remember the number of "forced failures" and nit-picking occurring on my old Eris when people were flashing the leaked upgrade that permanently disabled root, just so they had an excuse to return them.
The Verizon reps are "next-to-minimum-wage," 18-30 year old employees who could give a rat's patootie what you do with your phone. The RMA techs, on the other hand, may not be so forgiving.

HELP! My Phone is Dead!

After about a month of being rooted I decided to flash a custom rom, so I flash twrp then my custom rom which happened to be the wrong one because it was a bacon rom and I have a shamu phone so the flash didnt work (wish instructions would have made that more clear.) So after the first fail I flashed the CM12 updater zip thinking that would help but it didnt. So I go to restore my backup image, it was successful! After a successful restore I hit reboot to reboot my phone and from their it never came back up. My phone is dead as can be, no signs of life not a light or anything comes on. If their anything I can do or am I doomed. I do have insurance so I can get another phone, thats after a $200 deposit of course
With the phone off, what happens if you press and HOLD the lower volume key and the power button?
Ghetto Geeksta said:
After about a month of being rooted I decided to flash a custom rom, so I flash twrp then my custom rom which happened to be the wrong one because it was a bacon rom and I have a shamu phone so the flash didnt work (wish instructions would have made that more clear.) So after the first fail I flashed the CM12 updater zip thinking that would help but it didnt. So I go to restore my backup image, it was successful! After a successful restore I hit reboot to reboot my phone and from their it never came back up. My phone is dead as can be, no signs of life not a light or anything comes on. If their anything I can do or am I doomed. I do have insurance so I can get another phone, thats after a $200 deposit of course
Click to expand...
Click to collapse
download any rom via your computer, and gapps. then boot into your recovery and adb push them to your phone. be sure its a nexus 6 rom, as thats all a nexus 6 can flash. or, boot into your bootloader and flash the factory img via fastboot.
generally, you shouldnt mod your phone until you learn all the basics about modding your phone.
kelmar13 said:
With the phone off, what happens if you press and HOLD the lower volume key and the power button?
Click to expand...
Click to collapse
Absolutely nothing
simms22 said:
download any rom via your computer, and gapps. then boot into your recovery and adb push them to your phone. be sure its a nexus 6 rom, as thats all a nexus 6 can flash. or, boot into your bootloader and flash the factory img via fastboot.
generally, you shouldnt mod your phone until you learn all the basics about modding your phone.
Click to expand...
Click to collapse
Cant boot into recovery mode, no power at all.
I believe my phone is bricked
Just a quick question... the phone isn't flat out of battery, is it?
Ghetto Geeksta said:
I believe my phone is bricked
Click to expand...
Click to collapse
nothing at all?
try plugging it in. let it sit for a minute. then press the power button, and keep pressing it for 20-30 seconds. then let go and press it normally. if nothing, then its dead
maybe the battery died?
---------- Post added at 10:35 PM ---------- Previous post was at 10:34 PM ----------
machNex said:
Just a quick question... the phone isn't flat out of battery, is it?
Click to expand...
Click to collapse
its possible.
This happened to me. As hard as it was, I plugged it in and went to sleep. In the morning I could boot into bootloader, and I flashed stock firmware. I had to flash each file separately, as the flash-all file wouldn't work.
Sent from my Nexus 6
Thanks for the suggestions guys but I think my phone is dead to the water, had it on the charger for 6hrs and still nothing. Well its back to my tried and true Note 2 til I can afford $200 for a new phone :crying:
Why would you go through insurance when you have manufacturer warranty?... Unless you bought it second hand
Bought it through ATT Next Plan, does the manufacturer warranty still hold up?
Ghetto Geeksta said:
Bought it through ATT Next Plan, does the manufacturer warranty still hold up?
Click to expand...
Click to collapse
yes, but through motorola, not google in this case.
Ghetto Geeksta said:
After about a month of being rooted I decided to flash a custom rom, so I flash twrp then my custom rom which happened to be the wrong one because it was a bacon rom and I have a shamu phone so the flash didnt work (wish instructions would have made that more clear.) So after the first fail I flashed the CM12 updater zip thinking that would help but it didnt. So I go to restore my backup image, it was successful! After a successful restore I hit reboot to reboot my phone and from their it never came back up. My phone is dead as can be, no signs of life not a light or anything comes on. If their anything I can do or am I doomed. I do have insurance so I can get another phone, thats after a $200 deposit of course
Click to expand...
Click to collapse
I could see the phone not booting but not starting to at least get into bootloader, That seems strange to me . Is there and you did you didn't include in your OP ?
simms22 said:
yes, but through motorola, not google in this case.
Click to expand...
Click to collapse
Ill give Motorola a call tomorrow, I guess the good news is that since its completely dead they cant prove it was my fault.
call ASAP
Ghetto Geeksta said:
Ill give Motorola a call tomorrow, I guess the good news is that since its completely dead they cant prove it was my fault.
Click to expand...
Click to collapse
They bro the same happened to me im pretty sure I installed something that was
Not for the shamu bamm bricked my phone there was nothing I could do
It was completely dead I think it was the cm updater idk but I tried everything
After that decided to call Motorola and here I am writing all of these
From my new nexus 6 oh they also have me the 64 gigs yea lucky me
,I really love Motorola they really stand behind their products at least
For me I didn't pay anything 2 days after I called I had my new phone in the mail box
Of course I have a security deposit so I can have the phone faster
Then when I get my me phone I send then the bad one and then
They have me back my money from the deposit call them ASAP you might
Also get lucky and get a64 one tell them you was watching aa movie
And all of a sudden it just died on you and never came back. Any questions I'm here
darryim said:
Also get lucky and get a64 one tell them you was watching aa movie
And all of a sudden it just died on you and never came back. Any questions I'm here
Click to expand...
Click to collapse
So, what you are saying, is that he/she should commit insurance fraud? Man, look if you don't know what you are doing and brick/destroy your phone that is on you. Pay the money for a new one and learn your lesson. All you are doing is making RMA processes more and more difficult because of cheats like you. OP is to blame here if he/she flashed a ROM made for a different phone, that's on them not the MFG, Motorola.
Circaflex said:
So, what you are saying, is that he/she should commit insurance fraud? Man, look if you don't know what you are doing and brick/destroy your phone that is on you. Pay the money for a new one and learn your lesson. All you are doing is making RMA processes more and more difficult because of cheats like you. OP is to blame here if he/she flashed a ROM made for a different phone, that's on them not the MFG, Motorola.
Click to expand...
Click to collapse
absolutely disagree with you.
manufacturers must make phones that will not be so easy breakable.
thanks for sharing your problem,
now again I'm confirmed that CM is sucks as always it was and should not even try it.
x111 said:
absolutely disagree with you.
manufacturers must make phones that will not be so easy breakable.
thanks for sharing your problem,
now again I'm confirmed that CM is sucks as always it was and should not even try it.
Click to expand...
Click to collapse
He is right. People understand that you void your warranty when you flash your device. XDA doesnt condone fraud in any way shape or form. If you brick your device because you were messing with it then you accept it and buy a new one. Why do you think just about every rom thread tells you that you have now voided your warranty. Flashing your device is not something that should be taken lightly or done because it is cool.
so?
zelendel said:
He is right. People understand that you void your warranty when you flash your device. XDA doesnt condone fraud in any way shape or form. If you brick your device because you were messing with it then you accept it and buy a new one. Why do you think just about every rom thread tells you that you have now voided your warranty. Flashing your device is not something that should be taken lightly or done because it is cool.
Click to expand...
Click to collapse
So is OK for them to sell phones to us that are defective? Anyway my phone had the
Screen burning and also the
Pink color issue when you lower the brightness I didn't fell like returning it because I had
Already set everything up the way I like it . so just like us they also have to face
The consequences which they do pretty good for me and should do for everyone we are
Taking about a 700 hundred dollars phone here not a 100 dollars phone ,I would like to see.
Those who are taking crap saying to buy another phone if they were in my shoes
I'm pretty sure they would have done the same so stop with that bs . return that phone get your new one end of story thanks.

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