HOT FIX - 3G Connectivity Problem after Radio + ROM Update - Shift Development

Hello,
There are lot of HTC Shift owners that after changed the Radio version with the Thaihugo Radio 1.27 get in 3G connection problem. This happen when the HTC Shift is not an US version and is some Italian, UK or other countries version.
I have my old HTC Shift which is US version and after changed the Radio with v1.27 and the ROM with Thaihugo Light ROM I don't get any issue.
With few days ago I received my friend HTC Shift (Italian version) and changed the Radio with 1.27 and then the ROM with Thaihugo ROM and get the 3G connectivity problem. I tried lot of Radio versions and nothing working... every time sound noise or WM freeze and no phone functionability.
After 2 days of tests I found the solution... Simple and unexpected easy and good for everyone which changed the Radio version with 1.27 and get in 3G Connectivity problem:
1. Restore Radio version 1.27 if was somehow changed with other Radio version (doing tests as me).
2. Click on "Phone / Menu / Options / Band" and be sure that both options are on "Auto" mode. This will allow 3G/HSDPA if your GSM Provider support it.
3. Go to "Settings / Connections" then click on "Connections" icon, go to "Manage existing connections".
4. Select your existing GSM Provider connection name and click on "Edit". Click "Next" and EMPTY/DELETE "Access point name:" even if your GSM provider give you an required "Access point name" this should be BLANK. Then click "Next" and "Finish".
Now your Connection will be connected on 3G/HSDPA without any issue.
My GSM Provider is Vodafone and with this solution I finally fixed the 3G connectivity issue forever and this using Radio 1.27.
Hope this will help anyone wich have 3G Connectivity problem and search for wrong solution as different Radio version.
Good luck!

Dont work this solution on my shift.

nino76 said:
Dont work this solution on my shift.
Click to expand...
Click to collapse
First I assume that your HTC Shift was Liberated and HardSPL'ed.
Second be sure that your HTC Shift Radio was changed to Radio 1.27
http://www.megaupload.com/?d=DMWZBMQ6
Then be sure that your ROM is one of the Thaihugo Light ROM or Age of Beauty ROM or any other Custom ROM based on this Radio 1.27 version.
Now if there is 3G connectivity problem just apply my solution.
If still don't work for you then the reason is that your GSM Provider require "Access Point Name" for the internet connection. There are some GSM Providers that require the "Access Point Name" for internet connection else the connection will fail.
The issue with this Radio 1.27 is placed somewhere at the point of "Access Point Name" so switching to an 3G Provider which don't require "Access Point Name" as Vodafone on my case then the issue is fixed and your 3G connection should work.

I'll try and comment later. Thanks!

No way, man. I have the same loop as ever (3g-edge-g), but no hsdpa. I have an Italian Shift with h3g operator. Thanks anyway mate.

dannyt84 said:
No way, man. I have the same loop as ever (3g-edge-g), but no hsdpa. I have an Italian Shift with h3g operator. Thanks anyway mate.
Click to expand...
Click to collapse
My new HTC Shift is also Italian version but I use it with Vodafone RO (Romania) as I am here.
First I Liberated, then HardSPL'ed, next changed the Radio to 1.27 and finally changed the ROM with Thaihugo Light ROM. Everything goes fine and the Phone and GPS works as expected but no 3G/HSDPA connection. There was always the H from HSDPA in the left of the signal but when try to connect every time failed.
After changed over 10 Niki Radio versions modded to match HTC Shift I finally tried to change something on connection settings and once I removed the Vodafone RO access point name (internet.pre.vodafone.ro) and left that info BLANK, my HTC Shift goes on 3G/HSDPA in seconds and works as expected.
Maybe your GSM Provider don't allow connection without the "Access Point Name" defined! This should be the issue as for me works!

Yeah, maybe... I'll keep try; if I found a solution for H3G operator I'll post there.

Related

No Service

I am not sure if this the right place for this discussion but I've got a problem and need help. My ATT Tilt works fine in my home service area (3G Network) with 4 bars consistently and drops the connection as soon as I leave it. I've Tweak the setting, stripped the software off except for the basics, hard set the phone, and nothing works. ATT replaced the phone twice but didn't solve the problem. I leave my area and No Service. I travel a lot so this is a major problem. Is there a solution?
WM6.1
ROM Version 3.57.502.2 WWE
Radio 1.65.21.18
hmm not sure if it helps..
I read somewhere that if U turn of 3G and use normal GSM, it might help...
maybe other areas do not have 3G network and only normal GSM networks?
Thanks...I installed "Enable Band Page (Tilt Rom).CAB" and changed the GSM/UMT Band settings. Now the phone works out of area.
and how did you come across that cab file?

Unable to roam on Three (3g) Australia - Help Please

I have a HTC Touch Diamond P3700 which I think was sourced from Hong Kong. I use it on the Hutchinson 3 network in Australia and am unable to get Roaming (on Telstra network) going. I am currently on hoidays in Noosa and there is no Three coverage here and the phone will not switch to Roaming. I had installed the Hutchinson 3 official Rom (I was able to get this on the phone by first flashing Olinex Hard SPL).
Current Installed Firmware...
ROM Version = 1.93.861.4 WWE
ROM Date = 11/21/08
Radio Version = 1.09.25.23
Protocol Version = 52.51.25.26W
Model = HTC Touch Diamond P3700
The above ROM is Hutchinson 3 Aus with a different Radio version. I have also tried to Roam with the stock Hutchinson ROM.
With the above setup, the only Network Type I can select are WCDMA or Auto. GSM/UMTS band options are UMTS (900+2100) + GSM (900+1800) and Auto. I have installed advanced Comm Manager which enables me to turn off 3G in the hope that the phone would Roam on Telstra GSM. When I do this the Network Type selection is blank.
I have also flashed Duttys 5.2.20764.1.4.3_V4_Full_MSVC [2.03] and was able to view a full range of UMTS and GSM bands and had WCDMA, Auto and GSM as an option in Network Type.
I have also tried the following Radios:
1.00.25.05
1.13.25.24
1.11.25.1
1.09.25.23
1.00.25.06
1.12.25.16 (couldn't get this one to work)
I am not scared to try flashing different items, but am really lost as to why I can't get Roaming (on Telstra network). I suspect the version of my Diamond does not have the necessary hardware to use the required Band.
Can anyone give me a tip as I am now lost and Hutchinson won't help me as I didn't buy the phone through them. Even being a customer (2 phones) for 3 years + doesn't not count (might be time for a new provider).
Any help would be greatly appreciated.
Thanks, Paul
I am with Three also, they really suck, dont they?
Have you tried changing the radio to 1.08.25.20? thats the best I have found for use with 3. This should enable the GSM option under network connections. Actually I specifically remember that the GSM option (or antoher) was different for me on your type of radio...
let me know how you go.
I am with Three using an imported Diamond, radion 1.09.25.23 but the official one for Three Australia also worked fine to me. I roam onto Telstra a lot cos not in a good coverage area.
Have roamed across europe and no problems. Is it the data connection or the voice that you need? If the data connection is the problem then maybe download a new connection setup cab and try to update that. Sorry, not much use I know!
Still no luck
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul
pbwhi0 said:
Bigruss
Voice is the thing I am after. Still no luck. I have gone back to Duttys 5.2.20764.1.4.3_V4_Full_MSVC ROM and Radio 1.08.25.20 which enables GSM to be selected. Under SETTING|PHONE|NETWORK I have pressed the 'Find Network' button but the phone cannot find any networks yet my wife's iPhone is able to pick up Roaming (Telstra), Yes Optus and Vodafone AU. I find it strange that my Touch Diamond can't locate any networks. I'll keep hunting the fault but it is very frustrating. Thanks for the help. Cheers, Paul
Click to expand...
Click to collapse
Paul,
Try going to Setting>Phone>Band tab and select 'GSM', then 'Auto' or the apprpriate band for roaming.
Thanks dieselpower89
I have tried all that. Also changed the ROM 5 or 6 times. Radios that and a few more. It is as if the phone will only recognize the Three network and nothing else. It will not pick up any other networks. Very strange.
why u dont give a try to upgrade to the official one(2.03.707.2)?
maybe it wil help u
Albert_betet
2.03.707.2 is not available for Australian networks. I tried to download from htc.com but it rejected my serial number as not compatiable. I have tried the latest Hutchinson ROM which is still current on the htc.com website (Australian) and whilst it works on my phone, the roaming doesn't activate.
might be a sim card prob. im on 3 with a diamond from overseas as well. before i kept losing receptino and it would reconnect when i powered up the screen. and also it would say no reception but i could go on 3 internet and stuff. Just go to the 3 store and they will give u a brand new sim card for free then callup customer care and tel them to transfer your service onto your new sim card. only took like 3 minutes in total.. and the call centre is 24hrs
Thanks JexL,
You're a champ!! My wife's sim card has been roaming in her iPhone so I put her card in my phone and didn't find a network at first. I went to SETTINGS |PHONE and then Network tab and there was another option for either Auto or Manual select a network. I selected manual which then found the 3 available networks here in Noosa. I chose Telstra and then Roaming became available. I turned off the phone and swapped back my card. Turned phone on and Roaming was found immediately. Funnily enough I don't have the auto/manual network selection option. But the phone works so that is the main thing.
Thanks again to all that helped.

3G connectivity problem after flashing radio 1.27.35.28 and ROM 5.2.1620

The device has been successfully HARDSPL-ed and flashed new radio and rom.
Everything works except the 3G connectivity. When i choose manually GSM/EDGE band the data connection works without a problem. If Auto mode or UMTS band is enabled the device connects to the 3G network but can not establish data connection. It tries several times to bring up the data connection but it fails and after several attempts it loses network registration leaving me wit icon that shows ! sign on top . The same thing happens with all operators here ( T-Mobile Montenegro, Telenor and MTEL Serbia )
Can anybody give me a clue what is wrong.
hi dcetkovic.. your problem is same with mine.. until now no one can solve this problem.. until i gave up unsubcribe my internet broadband 3g.. is useless without 3g
Also haPpens to me with the radio of origin. Anybody knows some solution for this problem?
Problem 3g frequent disconnectios
I had the same problem with the version 1.27. The solution was to change the radio to version 1.58.21.23. The radio, sometimes, is not compatible with the operator. Test it and good luck!
i have changed both OS and Radio ROM to factory versions and still have the problem. It looks like a hardware fault to me.
Hello,
I think you must test with others roms radio. Visit this link: http://forum.xda-developers.com/showthread.php?t=461359&highlight=radio
And good luck!
hdsdpa
dcetkovic said:
The device has been successfully HARDSPL-ed and flashed new radio and rom.
Everything works except the 3G connectivity. When i choose manually GSM/EDGE band the data connection works without a problem. If Auto mode or UMTS band is enabled the device connects to the 3G network but can not establish data connection. It tries several times to bring up the data connection but it fails and after several attempts it loses network registration leaving me wit icon that shows ! sign on top . The same thing happens with all operators here ( T-Mobile Montenegro, Telenor and MTEL Serbia )
Can anybody give me a clue what is wrong.
Click to expand...
Click to collapse
hi there, is there a program that could set manually the GSM/EDGE band? my current radio is 1.27, it seems that it doest want to choose the HSDPA only. There's HSDPA signal on my location, i have an HTC Advantage and it shows that its connected thru (H) however on my shift. it only shows (E) Edge.

Had enough about the Radio

The radio is so erratic. Sometimes it is great. Othertimes it just can't get a connection. I haven't got my email all morning ... its realy annoying me!
typical issues- radio looses connection overnight - so I need to restart and its restored.
Going through a train tunnel the radio reception goes, but is then not connected the other side. Most of the times it works, but sometimes it just looses it!
I hope HTC get their finger out and release a new radio rom sharpish. Its really stopping me enjoying this otherwise brilliant device!
my radio is 3.43.25.19 and protocal is 61.20t.25.10U
colonel said:
my radio is 3.43.25.19 and protocal is 61.20t.25.10U
Click to expand...
Click to collapse
Just saw Asia ROM update for Diamond 2 on Singapore site with Radio version: 3.44.25.27
I find the same. Most of the time the radio will reconnect fine, but just occasionally it'll sit there helplessly for a long time showing no network.
I did find under phone settings to only connect to my network rather than "automatic" speeds up the transition between 3G and GPRS and vice versa - it's now almost instantaneous, before it could take a minute or so. You probably already have it set like that?
Pete_S said:
I find the same. Most of the time the radio will reconnect fine, but just occasionally it'll sit there helplessly for a long time showing no network.
I did find under phone settings to only connect to my network rather than "automatic" speeds up the transition between 3G and GPRS and vice versa - it's now almost instantaneous, before it could take a minute or so. You probably already have it set like that?
Click to expand...
Click to collapse
no i don't, but I will try. thanks for the tip
also worth zeroing on the bands in your country. I have set up gsm 900+1800 and umts 900+2100
when we get hacked ROM I will just do gsm 900+1800 and umts 2100 which is correct for the UK
Its probably worth doing the above in any case, as it won't be seeking so much and therefore saving battery
also worth zeroing on the bands in your country. I have set up gsm 900+1800 and umts 900+2100
when we get hacked ROM I will just do gsm 900+1800 and umts 2100 which is correct for the UK
Click to expand...
Click to collapse
Thanks, i'll try that too.
I havent' tried it on the train, but I think this really does work. I suddenly have reliable data in my office block
Complain to HTC
I complained to HTC earlier today about the reception. If enough people do it, they'll have to do something!!
This is what I received from HTC about the Radio. - Indifference!!!!!
Thanks for your email. I cannot comment on if we have had any more comtact regarding poor reception, as yours is only the second email i have seen from anyone saying they have a problem with reception. As you can imagine, 2 occurences does not constitue a known issue. However, If you could provide us with the IMEI or Serial number of your device and also the ROM and Radio version from settings> all settings> system> device information, we will be monitoring just in case we receive more emails. In the mean time, i think the best course of action would be to contact the retailer and ask for a replacement for what sounds like a faulty device. best regards, HTC Europe Support
I've put the network selection back on "auto" after a particularly bad case of the phone searching for and not finding my network despite being in a strong signal area with the network selection set to manual. It came up with the "select a network" box and wouldn't seemingly carry on without my intervention. Which is useless if the phone's in your pocket. The moment I changed the setting back to "automatic" it searched for and found my network.
I only had this problem after I forgot and left the data channel connection on. Usually I switch it off after using it. So perhaps this network loss / searching bug is related to leaving the data channel open? No consolation for those who need to do this.
I have now set the phone to use only the UK bands, and will see how this goes.
It really seems we are up against a) a weak radio module b) big bugs in the radio firmware.

My Kaiser can not go 3G

I got my HTC KAISER connected to 3G network but then it immidiately disconnected then connected and then disconnected then goes forever. Everything is ok with GPRS/EGDE but I can not use 3G.
Can anyone please help me ? how can I fix it.
it may be a radio rom issue.
if you have installed a custom rom you should ask this question in the rom's thread, with more detailed information (rom version, radio rom version, SPL version).
if you haven't put in a cooked rom you should also give this info (maybe even your location?) so that someone could test the setup you are running.
re
I have install radio 1.71.09.01
rom cooked by Shifu. v2.1 WWE
ROM date 08/10/09
And i have tried install shipped ROM of At&T.
but the problem is stilled the same
I am experiencing the opposite my will not go to 2G. I have even downloaded the Network band HOT fix from the HTC site. To set it go go GSM 900/1800 UMTS but after a while it goes back to Auto and 3G
re
I think that is problem is because of your ROM. You find another ROM and installed in on. I guess everything will be ok. then you set up the APN, USERNAME,PASSWORD of your Network Provider.
can I any help me about these problem. I can not go 3G/ but 2G is ok or 2.5G is ok. when my Kaiser connect to 3G then disconnected after 5-10 seconds.
ANY HELPS PLEASE.....
i have the same problem....you need serviced..it is a hardware issue
re
oh. it is hardware problem! I am so shocked :| I bought it brand new :|
thank you so much
where can it be serviced - other than at&t. I have the same problem. Tried so many cooked roms with hardspls, etc - no use
Also tried stock roms. No use.
device displays H - immediately disconnects - tries to connect - goes to E - then goes to H - disconnects the phone also - whole thing repeats
Let me know where it can be serviced other than at&t. I am out of contract
Thanks

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