So its been about a month and a half that I've had my captivate. I've had a few problems with the phone and have searched them, I have found most have the same problems but no one gives any answers to what you can do to fix it.
Problems:
.phone restarts at random times until the battery is taken out and put back in
.text messages delete at random times
.phone does not sync with Facebook
.it does not retrieve e-mails
.gets a bit laggy at times for a 1gHz processor
.seems like the side buttons seems a smashed in and do not "click" properly
Does anyone have any answers to these problems?
Also I wanted to do a factory restore so how can I save my files/ contacts/ etc before I do this to see if it fixes any of the problems.
Any help on how to backup my phone would be great..
Thanks,
BANKROLL090
Related
Hi guys,
New here as I just got a Diamond this week. All good until last night/today where all of a sudden I can no longer use the SMS function.
I think it all started last night. Strange thing happened when I got home from work and I plugged it into my PC to sync. At first it said it was unable to connect, so I tried disconnecting and reconnecting a couple times, still no connection. So I tried turning the phone off and back on, then reconnecting and this time it connected ok and synched up.
However, when I checked my phone after synching, it had somehow lost all of my favourite contacts list (although all my contacts were still there, thankfully) and even more worryingly, had deleted all of my SMS messages. Luckily I've only had the phone a few days so didn't lose any important messages.
At first I thought it had somehow hard reset itself because it has already done this once before, but all the other settings were still in place. Just my SMS messages and favourite contacts lise were lost.
That in itself wasn't too big a deal, but today it seems to have got worse. I recieved an SMS this morning, but I'm unable to open it (can read it in the preview), nor can I open the 'all messages' option. Even worse I can't write new messages. When I press on any of the options on the SMS front screen, nothing happens.
Also, several of the apps I've installed no longer run, they display the error "The file 'AdvancedConfig' cannot be opened. Either it is not signed with a trusted certificate, or one of it's components cannot be found. If the problem persists, try reinstalling or restoring this file". That example is for Advanced Config. I also have Diamond Tweak and Diamond TF3D Config installed and they have the same problem now, too.
Up unil last night, everything was fine, I had turned on some of the tweaks within the above config tools (the battery life and performance tweaks mainly), but last night it all seems to have fallen apart.
I've tried soft resetting, uninstalling and reinstalling the Tweak apps above, all to no avail, so before I do a hard reset, I thought I'd see if any of you guys had any suggestions (as you seem to be a knowledgable lot ).
Thanks in advance.
Hey guys
I was wondering, I've noticed that no matter which ROM I flash onto my kaiser, after a couple of weeks it slows down tonnes, it gets really really bad interface lag and all, but after a flash it is speedy and responsive. I was wondering to what extent having lots of SMSs stored and call logs might effect this but it seems in my mind that it should be negligible.
Is this a known bug with a fix or do I just need to reflash every week?
Thanks guys
Rich
Septastrum said:
Hey guys
I was wondering, I've noticed that no matter which ROM I flash onto my kaiser, after a couple of weeks it slows down tonnes, it gets really really bad interface lag and all, but after a flash it is speedy and responsive. I was wondering to what extent having lots of SMSs stored and call logs might effect this but it seems in my mind that it should be negligible.
Is this a known bug with a fix or do I just need to reflash every week?
Thanks guys
Rich
Click to expand...
Click to collapse
What Hard SPL version are you using?
You should be using Hard SPL 3.* for WM6.1 ROMs.
Ta
Dave
3.29 ... it's confusing
On the newest dk4 though, whatever that is. Might flash to DK5 later today if I have the willpower lol.
My guess is theres some service trying to do something with the sms messages like indexing and when you have 500 messages it just uses so much system resources everything slows down.
That would explain why when you type to search for a text the results are almost instant. But really the feature isn't that good to justify it being this slow.
You running it with zero installed apps? I'd guess something is misbehaving.
I would assume if you hard reset, the problem completely goes away? I can't imagine it being fixed by flashing.
My Tilt has its fits.. Sometimes it moves very slow and a reset may or may not mostly fix it, other times it just blazes with zero lag. If I look in MemMaid, I see no CPU hogs, ram is reasonable, etc.. Static 6M pagepool... Oh well.
A soft reset almost always fixes it going slow for me. I've never hard reset, certainly not reflashed to get it back up to norm.
Hard reset doesn't really speed it up, but return to m'facturer settings does. Unless that is a hard reset lol. Basically - turning on/off doesn't speed up but holding down softkeys at bootup and clearing off data like you do when you flash does speed it up.
I'm not running it with 0 aps though, I get the bundled apps with the roms. But really its never really mattered which ROM it is.
After deleting a few hundred messages manually, it's sped up dramatically, so I'm going to push the boat out and guess it is actually the SMSs that is slowing it down.
Well, there are several things that will help slow the phone down.
sms messages
lengthy call logs
Temporary internet files
programs that are not totally closed when you close them (check out task manager or battery status)
Things like this slow it down. Oh and a hard reset takes it back to factory.
ChumleyEX said:
Well, there are several things that will help slow the phone down.
sms messages
lengthy call logs
Temporary internet files
programs that are not totally closed when you close them (check out task manager or battery status)
Things like this slow it down. Oh and a hard reset takes it back to factory.
Click to expand...
Click to collapse
<pedantic>Hard reset resets it back to the ROM defaults. Factory isn't quite the right word, since he's using a cooked rom.</pedantic>
It seems weird that just 'more data' will slow things down. I mean if you have a PC with a data hard disk, it shouldn't matter whether it has 1gb of files or 500gb of files, the PC should still run just as fast for everything except the tasks which must directly deal with the files i.e. search / defragmentation and that kind of thing.
I'll just remember to delete my SMS messages frequently now, I guess. Seems a shame since the Nokia N95 has no problems holding hundreds and this is supposed to be a superior phone.
Septastrum said:
It seems weird that just 'more data' will slow things down. I mean if you have a PC with a data hard disk, it shouldn't matter whether it has 1gb of files or 500gb of files, the PC should still run just as fast for everything except the tasks which must directly deal with the files i.e. search / defragmentation and that kind of thing.
I'll just remember to delete my SMS messages frequently now, I guess. Seems a shame since the Nokia N95 has no problems holding hundreds and this is supposed to be a superior phone.
Click to expand...
Click to collapse
There must be some behind-the-scenes processing going on with messages, and other data -- perhaps the phone has to sort them -- who knows?
Anyway when I get a message (which isn't too often) I delete it right away -- and if I need to keep it as a note or a reminder then I'll type it in as a note or as a task.
Which reminds me -- how come we don't have a context menu to turn a SMS or MMS into a new contact, note, task or calendar item??
I can confirm the SMS theory. I think threaded SMS are particularly responsible for slowing down the device. I basically have one person i talk to mostly, which has a very very long threaded sms (basically weeks of SMS in one thread) and my device got very slow and unresponsive as well. This becomes particularly clear when you try to WRITE a SMS! Typing lags, the menu comes up slowly etc. So i deleted the sms thread (left the threads to other ppl which contained like 3-4 msgs each) and it was fine!
I think the phone loads the WHOLE sms, even the parts it doesnt show and that slows things down.
For the past couple of weeks, everytime I restart my Tilt, I lose a bunch of text messages. Any ideas? Still running winmo 6.1 I Think its time to upgrade to 6.5
I have expierinced this lately, sadly the only way i found to remedy it is to hard reset the phone and initalize the memory.
I believe it has something to do with a corrupted SMS, but i had too many to pinpoint an exact one, or even know if deleting that one would solve the problem.
I had that problem when I had too many SMS's in memory, so I had to delete hundreds of them from 6 months earlier.
Guys, I have searched and searched for the answer to this question and I've gotten close, but haven't found an answer. There has to be a way, I just know it.
So, I know that this phone (HTC Touch Diamond) has the ability to save SMS messages, because there are still some there when I turn on the phone. Great! BUT, sometimes when I reboot the phone (either just turning it on and off or having to do a soft reset after a freeze) recent messages (both SMS and Email) are missing. The span of time often varies.
WHY? And how can I prevent this?
I've seen several solutions that mention saving them to my PC, but I'm so often away from it when this happens. And I can't predict when it's going to freeze.
Is there any way to increase the time interval for when it "permanently" saves/commits these messages to memory? I feel certain from what I read that it has to do with RAM and ROM but I'm just so tired from searching that I can't even see straight anymore...
PLEASE HELP! It frustrates me to no end...
Thanks!
Bump? Bueller? Bueller?
Nothin? Has no one else had this problem? Should I just get a new phone?
Hi, I don't know if we have the same problem, but I recently am also losing my text messages after soft resetting my diamond. I tried backing up to my PC and also Microsoft My phone, but I still want to find out what's wrong with my device... I thought it's supposed to be virtually unlimited memory for SMS
It's not a problem of memory, WM doesn't save the messages instantly when you receive, the only trick i can provide to you it's to open your inbox (SMS Tab > All messages), and wait a few seconds (5-10), and Soft-reset.
Only do it if you have received a SMS 5min ago max, of course.
i had the same problem, deleted all my messages (also concepts) and this solved the problem
You guys helped me root and customize my captivate a year ago, and all has been working fine until now. I barely know enough to be dangerous...
With no notice, my phone stopped working unexpectedly. When I try to place a call, everything works normally right up to the "call" screen. But instead of placing the call, the green button immediately goes away. No error messages, no nothing. When others call me, my phone does not respond, and the caller gets sent straight to voicemail.
Texts and data messages continue to function normally. I can take out the SIM, put it in my wife's new Captivate, and use the phone just fine. I've removed battery, done a hard reset, and searched the forum for solutions. No luck yet.
The only thing I've knowingly done to the phone lately is to repeatedly remove/reinstall the SIM, as I've been using it to set up my wife's new phone. I have Titanium Backup, but many of the system functions (such as dialer) inexplicably show no backup available. I have also done a scan with Lookout, which showed no problems.
Any suggestions?
My next move would be to reflash the firmware. What firmware are you running right now?
Do yo have alot of apps, pictures or videos on your phone ? I ask this because, my youngest teen daughter had so many pictures, " 2040" 7 pages full of mostly useless apps more than 8 videos " was ticked by then and stopped counting " , it took over 5 minutes to boot up "media scan" lagged so bad just trying to unlock the screen and when you tried to answer the phone it would completely lockup and the call would fail. So I put an external sd in and moved all the crap over to it and now no more lag, phone works as it should when it's answered.
Just something to look at .