Database Develop

PLEASE HELP!!! Wont Boot - Red/Green/Blue Screen

Im really really hoping that someone can help me here
It started this morning around 10:00 or so - I took my phone out to check my messages, everything is working fine. I lock the phone and put it standby (power button) and *surprise*, it locks up and wont come out of standby
So i just re-set it (like im forced to do 20 times a day) and instead of booting it went straight to this red/green/blue screen. At the bottom of the screen it just says "Serial" but doesn't actually give a serial.
I instantly thought it was bricked, so i removed the battery and left it out for a few mins. Then i put the batt back in, and it booted normally. I used it throughout the day with no problems.
Fast forward a few hours and it does it again but now it wont boot at all (ive reset the thing like 100000 times in the last hour ive been working on it).
WTF is going on?? Im really really hoping that it isnt too screwed to fix
The last program I installed was the SPB pack, but that was over a month ago, and i use the phone every day, multiple times a day.
Oh, and to make things worse i was planning on relying on my TomTom tomorrow

and the text on that screen says:
Kais1*0
SPL-1.56.0000
CPLID-8
And at the bottom it just says "Serial" but none is given.
This blows

Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.

Do you see "USB" instead of "Serial" if you connect your sync cable to your phone when in the bootloader?
If so, I would download the latest carrier-branded rom and flash it to your device. As long as the rom is designed for your device, then you do not need to do anything special prior to running the file from your PC.

grandpareza said:
Have you recently tried to flash your phone? Have you ever? If you never have flashed it or attempted to use Olipof's app, then take it to the store and demand a new one.
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Click to collapse
I have never flashed it but i have spilled water near it (on the counter, the phone got wet but that was months ago and has no relation to this).
Can they check if it has been wet before?
When i plug it into my computer it says USB instead of serial. Should I try to re-flash with an updated rom and see if it fixes it or just take it in?

If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.

GSLEON3 said:
If you find me on MSN IM ([email protected]) we can run a diagnostic & see what the problem is.
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Click to collapse
Thanks, ill give you a buzz.
I need to finish and email a few things first (shouldnt take more than 30mins).

Actually, ill just message you tomorrow or something.
Ive been really busy this week.

well did you get it fixed? what did you do?

Yikes, that happened to a friend of mine, but he flashed his and then had to reflash it. I think there is a place on the back under the battery that they use to tell if it's been wet. I would take it back, even if flashing it fixes it, you don't want it to happen again.
oh and it doesn't mean serial like a serial number, it is a serial connection.

I havent been able to get it fixed.
I think ill try to flash it this weekend and see if that fixes it

You'll only make problems worse if you reflash. I've analyzed the MTTY output you've sent me & you have a bad NAND storage blocks.
You need to follow the directions I sent to your email account via MSN IM.
DO NOT REFLASH UNTIL YOU'VE TAKEN CARE OF THE BAD BLOCKS!!!

this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
dockular said:
jackjohnson said:
dockular said:
Sup Jack, my Tilt is doing the
Kais1*0
spl-1.56.0000
cpld-8
Serial
problem that you had talked about. I read that huge thread, lots of great info in there. Although its unfortunate what happened to you, I'm really grateful of all the troubleshooting that you've done before me, so I know what works and what doesn't. Interesting to note that I have had the Tilt since the day it came out, and never cooked/ flashed my rom. I have been using the Tilt rom the whole time with no problems. Otherwise I'm a huge power user and have a ridiculous amt of software installed.
So after everything was all said and done, did you end up just replacing the device? Thanks again man
-Anthony
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Click to collapse
Anthony,
Yea I went ahead and replaced it. No matter what I did to reflash the original bootloader, and flash the original rom, I always ended up with that same problem. Did you notice that if you can't get it out of the bootloader, but you connect it to your computer, and while it's connect, you soft reset, that it boots? Just curious. that's what happened to me. Either that or I would have to yank the sim and battery, then try.
My tilt was working fine for about a month with a flashed rom, up until I started installing gobs of software on it. Just a thought. If I were you, I would get the device replaced. Especially if you've never flashed a new rom on it - it definitely should not be doing that.
Scott
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My computer has been broken for a month or two. To answer your question - I haven't been connecting it to anything other than an AC outlet. Anything installed in the last couple months was installed OTA... I usually just obtain a CAB by downloading it directly onto my device.
Also, its weird but sometimes after I drain the batter with the RGB screen then recharge it (this process takes about a day) then hit the reset button, it will actually boot correctly. I am on the third time this has happened. It was bricked for a couple days, then after a combination of charging / depleting got it to boot into windows. Then it happened again, then again.
As long as I don't restart the phone it will stay in windows... If I restart then I lose it for a day or so. Interesting to note that since this has happened, phone calls connect, but I can't hear the other party and they can't hear me.
Also, I use the mini usb out to a 3.5mm stereo jack to stream shoutcast into my car stereo while driving. Last week (at the onset of my problem) the music was playing from the Tilt's speakerphone, and not going through the headphone jack as it normally would. A restart fixed this, but when it happened again a day or so later, the next restart is what got me to that boot screen for the first time.
One of us should post this in the forum...
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Click to collapse
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse

dockular said:
this happened to me and someone else in XDA a while back. I saw his thread (link below) and then PMed him. I will copy / paste our PMs:
http://forum.xda-developers.com/showthread.php?t=344402
jackjohnson said:
And just an update, I never sent back my phone or did anything as far as bad blocks go. I just let the battery drain and booted it right up and now it works perfect. I have since installed a few cooked rooms and radios and have had no issues since. This RGB screen was isolated to just those few days that we were talking about in the PMs.
Click to expand...
Click to collapse
Umm... GOOD FOR YOU!!!
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
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Click to collapse

dude i wasn't telling him to not follow your advice. was just letting him know my story. as a matter of fact, after reading your original post I have decided to check for bad blocks on my phone.

GSLEON3;2021681
[B said:
Umm... GOOD FOR YOU!!![/B]
I had him perform a diagnostic & it reported HE HAS A BAD BLOCK! So unless you're psychic or can be sure that every problem with Boot Loader is the same as the one you had, I suggest sticking to what you know.
BTW, search the CURRENT threads, in the KAISER forum, & you'll see I've helped a few dozen people with this & similar issues.
Click to expand...
Click to collapse
Well, this has happened to one of our phones. Can you just post the fix here instead of requiring the email/IM rotuine?

Captivate has weird behavior

Basically I woke up in the morning and my cognition 2.2 beta 9.1.2 had reflashed itself like I had just flashed it. I thought it was a bit weird, so I decided to try to install apps. It said I had no space for it, which was not true as I have plenty of space. When I restart my phone I lose all my settings etc, so I decided to try an odin oneclick restore, but it's stuck in download mode, and odin seems stuck saying "<ID:0/005> DO NOT TURN OFF TARGET!" I've been waiting for about 10 minutes now and i'm getting rather worried, as it has never taken this long. It seems like a hardware failure to me. What would be the next course of action?

I ended up successfully flashing back to stock, but now after boot, nothing is displayed. on the device, the keys do light up and respond to touch, however.

Update: Took it to the at&t store today and they gave me a brand new cappy, though unfortunately I can't put this one into download mode for some reason. Anyone know how to fix that? XD

Garjani said:
Update: Took it to the at&t store today and they gave me a brand new cappy, though unfortunately I can't put this one into download mode for some reason. Anyone know how to fix that? XD
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http://forum.xda-developers.com/showthread.php?t=812434

[Q] Different kind of Brick?

I have researched and researched but haven't quite found someone with the same exact situation as me.
I had flashed back to stock using odin one-click. Everything was good and dandy untill i decided it would be a good idea to check for updates. In the middle of the update it froze. I gave it some time but nothing seemed to happen so i cancelled the update. It then told me it was going to reboot. When the phone shut off, it really shut off. Nothing works the phone won't turn on, won't connect by usb, 3 button combo is also a no go. The only thing i really have left is to try the jig. Does anyone have a information on this problem or if jiggin will work. Anything will help me with my anxiety at this point. Thanks

TylerTressler said:
I have researched and researched but haven't quite found someone with the same exact situation as me.
I had flashed back to stock using odin one-click. Everything was good and dandy untill i decided it would be a good idea to check for updates. In the middle of the update it froze. I gave it some time but nothing seemed to happen so i cancelled the update. It then told me it was going to reboot. When the phone shut off, it really shut off. Nothing works the phone won't turn on, won't connect by usb, 3 button combo is also a no go. The only thing i really have left is to try the jig. Does anyone have a information on this problem or if jiggin will work. Anything will help me with my anxiety at this point. Thanks
Click to expand...
Click to collapse
Depending on the update yeah it happens. if a 3 button wont work your best bet is a jig. It is cheap to make and should work.
Sent from my SGH-I897 using XDA App

zelendel said:
Depending on the update yeah it happens. if a 3 button wont work your best bet is a jig. It is cheap to make and should work.
Sent from my SGH-I897 using XDA App
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Click to collapse
Thanks, I'm leaving for radio shack now. Cross your fingers, If that doesn't work i'm inside my 30 days at att, are they going to be able to tell that i was rooted?

TylerTressler said:
Thanks, I'm leaving for radio shack now. Cross your fingers, If that doesn't work i'm inside my 30 days at att, are they going to be able to tell that i was rooted?
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Click to collapse
Not if you used Odin to go back to stock. Plus, if you can't get into download mode, chances are that the people at the exchange center aren't going to be able to get into your phone to check anyway.

sixstringsg said:
Not if you used Odin to go back to stock. Plus, if you can't get into download mode, chances are that the people at the exchange center aren't going to be able to get into your phone to check anyway.
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Click to collapse
Thanks for everything. It all worked out great. The jig didn't work, so i just went into att and said that my phone wouldn't turn on this morning, and they replaced it no questions asked.

This is why we need to stop universally telling people to odin 1 click all the time. it bricks the new phones and you need a jig to fix them.

k2snowboards88 said:
This is why we need to stop universally telling people to odin 1 click all the time. it bricks the new phones and you need a jig to fix them.
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Click to collapse
This is not true... the Odin One-Click has worked perfectly with my phone, and it's one of the newer ones. It's because he canceled midway during the update. The same thing happened to me when I canceled something midway after an Odin One Click, and then nothing would go into Download mode. I brought it back to Radio Shack and the guy tried everything (including a jig), but couldn't get it into Download Mode either, so they just replaced it.

If you have a build 1010 phone or newer, be aware that you are playing with fire if you 1-click.

Lollipop causing phone to turn off

Idk what's the problem with Samsung phones and updates. I had the same problem with my Note 3 when KitKat got released, I had to get a replacement phone. Lucky for me the replacements Note 3 didn't have the update on it. However I wasn't so lucky with the Note 4.
I accidently hit the update on my notifications when I was half sleep.
Anyways.
Every since Lollipop been installed on my Note 4, it has been a nightmare from hell.
When I installed it on my original Note 4, I kept having my keyboard become unresponsive. Force close on multiple apps (stock Web, camera, calender, and more).
I called T-Mobile to see if they could send me a replacement. They "tried" to fix it, saying that I should do a factory reset and clear cache , which I already tried before I called numerous times.
Finally they said they said they were going to send me out a replacement phone.
I also asked if anyone have been complaining about Lollipop they said no, they were totally oblivious to Lollipop having any kinks (as always ). It's crazy they said that because I have read over 100 post bashing the new update.
I received the Note 4. I turned the phone on and Lollipop was already installed. I called T-Mobile and asked why was Lollipop installed on my replacement, they informed me that they are sending out the phones with Lollipop, and assured there would be no problems with it.
With in the first hour, my phone would turn off and not turn back on. I knew there was nothing wrong with the battery because it was on 90% and it worked flawless with another phone. So I drained all the electricity out the phone and put the battery back in. That worked, but it did over 20 times within that day. I called T-Mobile again , they told me I would have to go to a store and see if they could diagnosis the phone.
The next day I went to the store, everything came back clear on the diagnosis, but they could see it turn off randomly.
I called customer care and explained the situation and told them I need a replacement.
Now I am waiting on a replacement. If this one don't work, I think I will have to get on whole different phone. I'm on the verge of getting a flip phone because I know that I don't want to have an iPhone.
Anyone having these issues with the update Lollipop?

I've never heard about an update getting positive reviews from users, most get bashed.
Fortunately I don't have those issues, nor have I had any with updates. Have you tried to odin the stock firmware? That's all I can really think of.

MajorTom_ said:
I've never heard about an update getting positive reviews from users, most get bashed.
Fortunately I don't have those issues, nor have I had any with updates. Have you tried to odin the stock firmware? That's all I can really think of.
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Click to collapse
It seems like I tried everything. I haven't tried that though. I will try that today, if my phone ever boots up.

W0man09 said:
It seems like I tried everything. I haven't tried that though. I will try that today, if my phone ever boots up.
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Click to collapse
As long as you can get it into download mode something may be possible.

Odin to stock lollipop, factory reset / data wipe.
Additionally, I would consider a custom rom.
..........
If you really like kitkat better you could also Odin to stock kitkat, factory reset / data wipe.

MajorTom_ said:
As long as you can get it into download mode something may be possible.
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Click to collapse
Lol thanks for the help. I can't even get it to turn on, to get it in download mode. ??
. Now I'm just waiting on T-Mobile to send the replacement.

Bricked phone?

Hi there!
I was wondering if anyone around here had some ideas on what to do.
My LG G4 had been working fine until today. I unlocked the screen to check my e-mail and it completely froze. It was plugged in at the time, so I unplugged it to see if I could restart it. The charging light was still blinking, the power button didn't respond, absolutely nothing.
I took the battery out, left it for a minute or so and rebooted. It loaded, unlocked, but I could only get to the app menu before it completely froze again. Afterwards, screen went black.
On the third try, it booted up to the LG logo and that's it. It popped up about 3 times and screen went black. No other response whatsoever. I can only try to reboot again only after taking out the battery, but it does the same thing.
I switched the battery with another one of the same model, nothing changed. Computer doesn't recognize it either.
I've looked around for a bit and I can't find anything like my case. The closest thing described is the boot loop. I'm not exactly sure that's my case, but it seems similar to a certain degree.
I got it to boot to recovery mode, but it doesn't do anything. It asks me if I'm sure I want to run it, and in the second 'yes' it freezes up completely again. Screen goes black and does absolutely nothing else.
Added note, phone upgraded to 6.0 yesterday morning. I had no issues with it until now. No app updates were running at freezing time.
I'm considering taking it to the store before I try anything myself, just in case there is still some warranty active.... But any ideas would be greatly appreciated.

sinajei said:
Hi there!
I was wondering if anyone around here had some ideas on what to do.
My LG G4 had been working fine until today. I unlocked the screen to check my e-mail and it completely froze. It was plugged in at the time, so I unplugged it to see if I could restart it. The charging light was still blinking, the power button didn't respond, absolutely nothing.
I took the battery out, left it for a minute or so and rebooted. It loaded, unlocked, but I could only get to the app menu before it completely froze again. Afterwards, screen went black.
On the third try, it booted up to the LG logo and that's it. It popped up about 3 times and screen went black. No other response whatsoever. I can only try to reboot again only after taking out the battery, but it does the same thing.
I switched the battery with another one of the same model, nothing changed. Computer doesn't recognize it either.
I've looked around for a bit and I can't find anything like my case. The closest thing described is the boot loop. I'm not exactly sure that's my case, but it seems similar to a certain degree.
I got it to boot to recovery mode, but it doesn't do anything. It asks me if I'm sure I want to run it, and in the second 'yes' it freezes up completely again. Screen goes black and does absolutely nothing else.
Added note, phone upgraded to 6.0 yesterday morning. I had no issues with it until now. No app updates were running at freezing time.
I'm considering taking it to the store before I try anything myself, just in case there is still some warranty active.... But any ideas would be greatly appreciated.
Click to expand...
Click to collapse
seems like infamous bootloop... harware issue. send it to tmobile or LG.

raptorddd said:
seems like infamous bootloop... harware issue. send it to tmobile or LG.
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Click to collapse
I was afraid so... Went directly to the T-Mobile store where I bought it and, since the warranty was still active, they exchanged it on the spot.
I just hope this one lasts longer than the other one did...
Thanks!

sinajei said:
I was afraid so... Went directly to the T-Mobile store where I bought it and, since the warranty was still active, they exchanged it on the spot.
I just hope this one lasts longer than the other one did...
Thanks!
Click to expand...
Click to collapse
yeah.. did you know manufacture date on the one affected by bootloop or first 3 serial number.?

raptorddd said:
yeah.. did you know manufacture date on the one affected by bootloop or first 3 serial number.?
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Click to collapse
Yup. Actually still have the box.... the date was 05/2015.
New one's date is 03/2016.

sinajei said:
Yup. Actually still have the box.... the date was 05/2015.
New one's date is 03/2016.
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Click to collapse
it was a 505.. most will bootloop... new one is. 603. theres hw 1,0 and 1.1.. this you look at software info ... in hidden menu.. in dialer..

raptorddd said:
it was a 505.. most will bootloop... new one is. 603. theres hw 1,0 and 1.1.. this you look at software info ... in hidden menu.. in dialer..
Click to expand...
Click to collapse
This one (603) is a HW Version 1.0 ...

sinajei said:
This one (603) is a HW Version 1.0 ...
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Click to collapse
mines its 601 and same HW 1.0 if they knew they revised 1.0 to 1.1 why not use the 1.1 if they knew this back in october 2015.. theres older phone from 2015 with HW 1.1

raptorddd said:
mines its 601 and same HW 1.0 if they knew they revised 1.0 to 1.1 why not use the 1.1 if they knew this back in october 2015.. theres older phone from 2015 with HW 1.1
Click to expand...
Click to collapse
That is an excellent question...
Btw, does your screen freeze up sometimes? 'Cause mine sometimes goes unresponsive right after I unlock it... I just lock and unlock it again and keeps working just fine, but it's kind of annoying... old one did it and it, now this one does it sometimes too...

sinajei said:
That is an excellent question...
Btw, does your screen freeze up sometimes? 'Cause mine sometimes goes unresponsive right after I unlock it... I just lock and unlock it again and keeps working just fine, but it's kind of annoying... old one did it and it, now this one does it sometimes too...
Click to expand...
Click to collapse
yes it does.. but very rare... not to often... but mines does using phone and it freezes then turn off screen and when back it all works... i used power button.. not sure why but it does..but liek i said not to often. its once in a while..

raptorddd said:
yes it does.. but very rare... not to often... but mines does using phone and it freezes then turn off screen and when back it all works... i used power button.. not sure why but it does..but liek i said not to often. its once in a while..
Click to expand...
Click to collapse
Good to know it's not just me then. Guess it's a common screen glitch then.
Thank you for the info!

Well another 505 g4 bites the dust. Playing a game, backed out of it, phone froze, pulled battery, turned on to endless bootloop, pulled battery again, now nothing and I mean nothing, no boot loop, no nothing
Definitely a brick. Computer doesn't recognize or even try to charge it. Hopefully still under warranty.
Sent from my LG-VS980 using Tapatalk