If my phone randomly shuts off/reboots, this means...? - Nexus One Q&A, Help & Troubleshooting

Bad Kernel? Bad Radio? What?
I've used quite a few different ROMs. (Enom, Kang [CM], MIUI, and most recently, Rodriguezstyle's miui.)
But, the problem keeps happening, despite wiping between each ROM.
is it the radio? or the kernel? I think it might be, but I'm fairly certain I have the right kernel...and I upgraded my radio when I went to Froyo...
Gah.

I dunno about the kernel, but from what I've heard, if you have the wrong radio your n1 will be bricked. So I guess it's not the radio.

It's not a problem, I've been living with it. It's just rather annoying...
Maybe it's an app I have installed? Or things aren't...done right? Augh idk.

Change the Kernel and that will fix it, pershoot's worked the best for me.

Do you have to pull the battery when it reboots?

cmarti said:
Change the Kernel and that will fix it, pershoot's worked the best for me.
Click to expand...
Click to collapse
I've changed it to many kernels. Right now i'm using this one:
2.6.35.4-950mV-BFS-SVS-AIX-720p-Monks-082710
rickytenzer said:
Do you have to pull the battery when it reboots?
Click to expand...
Click to collapse
No. I will be chilling on the phone, and then I will randomly see the boot image.

if your nexus is still less than a year old, get a new replacement device

watch the logcat output (adb logcat), and also kernel messages http://bootloader.wikidot.com/linux:android:kmsg

khanh1289 said:
if your nexus is still less than a year old, get a new replacement device
Click to expand...
Click to collapse
I don't have insurance, I don't think...idk. I bought it outright from the google store...what would I have to do? Also, its unlocked, obviously...

hollywooder said:
I don't have insurance, I don't think...idk. I bought it outright from the google store...what would I have to do? Also, its unlocked, obviously...
Click to expand...
Click to collapse
Are you overclocked?

SiNJiN76 said:
Are you overclocked?
Click to expand...
Click to collapse
Not that I'm aware of. I don't even have setcpu installed anymore.
So unless the roms themselves overclock, then no. I upgraded my
kernel, but it has done a random shut off once since then. But it's
not that often. Not as often as it was at least.

Do you have more than one battery to try? My phone locked up or randomly rebooted several times a day when I was using Cyanogen 6rc1, but it only did it with one battery and ran fine with the other. The problem went away after I updated CM though.
My theory is that my "bad" battery is damaged slightly enough that it conflicted with something particular in that rom (also happened with 3-4 different kernels). I don't know anything about batteries, but if that's accurate, I don't see why a battery couldn't be damaged enough to conflict with all roms.
It doesn't sound like your problem exactly, but might be one of the simpler things to try, especially if you have a spare or could borrow one or something.

Try to extract the SD-card and Power ON the phone without it. If the phone works
well in that condition, problem solved.
Something like this happens to me one time, all I do was to format the entire SD-card
in my iMac with the Disk Utility, filling all the space with zeros (0) for be sure all the
data was erased correctly. Then I make the partitions again, flash a ROM and all
is fine now.
Good luck!

I had the same problem. Phone would reboot during many tasks. This would happen with any ROM even stock. I sent the phone to htc and they changed the motherboard under warranty. I noticed it first started to happen with robo defense and then other apps such as YouTube or browsing the net. I wasn't able to use the phone while it was charging or it would reboot.

wsrider said:
I had the same problem. Phone would reboot during many tasks. This would happen with any ROM even stock. I sent the phone to htc and they changed the motherboard under warranty. I noticed it first started to happen with robo defense and then other apps such as YouTube or browsing the net. I wasn't able to use the phone while it was charging or it would reboot.
Click to expand...
Click to collapse
My phone isn't that bad, and no luck with the sd card thing.

hollywooder said:
My phone isn't that bad, and no luck with the sd card thing.
Click to expand...
Click to collapse
I bought my nexus one in may. It got worse over time and i had it repaired in september

If you buy it off from google store, it comes with a 1 year manufacture warranty, call HTC and get a replacement device

khanh1289 said:
If you buy it off from google store, it comes with a 1 year manufacture warranty, call HTC and get a replacement device
Click to expand...
Click to collapse
I don't believe I ever filled out the warranty, can I still get it replaced?

Sorry for the double post, but I'm really curious...about the warranty thing.

sergioalvarezmac said:
Try to extract the SD-card and Power ON the phone without it. If the phone works
well in that condition, problem solved.
Something like this happens to me one time, all I do was to format the entire SD-card
in my iMac with the Disk Utility, filling all the space with zeros (0) for be sure all the
data was erased correctly. Then I make the partitions again, flash a ROM and all
is fine now.
Good luck!
Click to expand...
Click to collapse
This is my suggestion as well. A friend of mine had this problem. There was a corrupt video on his sd card that caused the entire issue.

Related

Cappy turns itself off

Ok, so this has happened a few times now on various ROMs
I'll put my cappy on the charger for the night turned on with my alarm set. When I wake up (somehow on time luckily lol) it's turned off... I don't get it. What gives?
Regards
Smith
smithisize said:
Ok, so this has happened a few times now on various ROMs
I'll put my cappy on the charger for the night turned on with my alarm set. When I wake up (somehow on time luckily lol) it's turned off... I don't get it. What gives?
Regards
Smith
Click to expand...
Click to collapse
Maybe its time u got urs exchanged saying urs have sleep death issue
Sent from my GT-I9000 using XDA App
diablo009 said:
Maybe its time u got urs exchanged saying urs have sleep death issue
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Maybe. To do that, all I have to do it flash back to stock right? Then return?
Regards
Smith
smithisize said:
Maybe. To do that, all I have to do it flash back to stock right? Then return?
Regards
Smith
Click to expand...
Click to collapse
Yes please. Format the internal SD (optional, but I would prefer this), flash it to stock so all traces of messing with it are cleaned up.
diablo009 said:
Yes please. Format the internal SD (optional, but I would prefer this), flash it to stock so all traces of messing with it are cleaned up.
Click to expand...
Click to collapse
I also security unlocked it. Do I need to take care of that or do they even check that?
Also, I have a zagg screen cover on it which I adore and I've only had this phone for a couple months now at the most, I would hate to get rid of it
Will they replace that?
Regards
Smith
smithisize said:
I also security unlocked it. Do I need to take care of that or do they even check that?
Also, I have a zagg screen cover on it which I adore and I've only had this phone for a couple months now at the most, I would hate to get rid of it
Will they replace that?
Regards
Smith
Click to expand...
Click to collapse
By "security unlock" if u mean network unlock, once u flash back to stock it should get reset again.
I unlocked mine on stock, n then when I loaded stock back when changing roms, i found it got locked again. So shouldn't be an issue.
And well, nothing can be done abt the screen protector.
Believe, I've the 4th captivate after 3 replacements for sleep death issue.
diablo009 said:
By "security unlock" if u mean network unlock, once u flash back to stock it should get reset again.
I unlocked mine on stock, n then when I loaded stock back when changing roms, i found it got locked again. So shouldn't be an issue.
And well, nothing can be done abt the screen protector.
Believe, I've the 4th captivate after 3 replacements for sleep death issue.
Click to expand...
Click to collapse
Well, at that rate, a screen protector isn't even really important lol. We'll see if the problem persists :/
Thanks for all your advice, you're great!
Regards
Smith
smithisize said:
Well, at that rate, a screen protector isn't even really important lol. We'll see if the problem persists :/
Thanks for all your advice, you're great!
Regards
Smith
Click to expand...
Click to collapse
Thanks Smith. When u get ur replacement I would recommend u wait for 3-4 days, confirm it does not have sleep death or charge death issues, and then apply screen protector.
Like the dood said - Flash back to stock.. but I would test to see if it keeps happening. If you have a Build 1008 phone - it seems to be more prevalent on that build then others.
Mine happens when the phone is fully charged especially. I would test that to see if you can get it to repeat or AT&T will just give you a replacement battery instead of a refurbed phone.
Will do, if I even get one this time around. We will see...
Thanks again!
Regards
Smith
I have a 1008 build phone and I'm hoping to exchange mine within the week. I flashed back to stock with Odin 1Click on Tuesday and I noticed it isn't entirely the same as when I bought the phone. There are some default apps missing, QuickOffice for one. Anyone have ideas?
avgjoegeek said:
Like the dood said - Flash back to stock.. but I would test to see if it keeps happening. If you have a Build 1008 phone - it seems to be more prevalent on that build then others.
Mine happens when the phone is fully charged especially. I would test that to see if you can get it to repeat or AT&T will just give you a replacement battery instead of a refurbed phone.
Click to expand...
Click to collapse
Hmm. How would I get it to repeat lol, charge it all the way and wait? And do you think they would really sit there and wait for the battery to charge to 100 to test or just swap?
Regards
Smith
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
avgjoegeek said:
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
Click to expand...
Click to collapse
+1
Don't think too much. Format the internal SD, and revert to stock and return in. One click odin to stock gets it close to how AT&T gave u the phone. A couple optional apps missing shouldn't matter.
avgjoegeek said:
You can download Quick Office from ATT Market. It's not needed for returning it back to AT&T. All of the base bloatware is returned to the phone after you Odin it.
Click to expand...
Click to collapse
diablo009 said:
Don't think too much. Format the internal SD, and revert to stock and return in. One click odin to stock gets it close to how AT&T gave u the phone. A couple optional apps missing shouldn't matter.
Click to expand...
Click to collapse
Great, thanks. That is all I needed to hear. Hopefully returning it today. Then as long as I can use the three-button mode to get into download and recovery, I think I'm going to try flashing my first ROM bundle.
So I exchanged my phone tonight. They gave me a 1007 build, however my IMEI ends in 0652. The guy at AT&T told me that Samsung had replaced the bad component causing the shutdown problem and was re-issuing old phones. They apparently don't change the IMEI. I'll see what happens. If it starts shutting down again, I'm back in the store for a new one.
trekie86 said:
So I exchanged my phone tonight. They gave me a 1007 build, however my IMEI ends in 0652. The guy at AT&T told me that Samsung had replaced the bad component causing the shutdown problem and was re-issuing old phones. They apparently don't change the IMEI. I'll see what happens. If it starts shutting down again, I'm back in the store for a new one.
Click to expand...
Click to collapse
Yes. AT&T person is right. After multiple exchanges, my 4th n current phone is a 10.07 build, been using for over 2 months now n its been good.

Won't power on AND this happens when it does

?? any idea and it just stays like that
Have you tried a hard reboot? What is the status of your NC? Rooted? Stock 1.2? CM7? Had you "done" or "loaded" anything just before? Is there a bootable uSD in the slot?
Bit more info would be spiffy here.
With so little to go on, it's hard to say what's happening; but it looks like a problem with the hardware to me. Particularly, the LCD panel seems to be on the fritz.
How old is the Nook? Had it been working fine for more than just a few days before this problem occurred? Any drops or spills in the recent past?
When was it purchased? Seems like the LCD panel is busted. If it's rooted or not, take it to the BN Store and have it replaced.
It was a trade and it was fine it for weeks and then one day started doing this, and now just hardly ever get it too turn on and it does that when it does.
i nor he never moded it in any way, hardware or software. it's stock
Oh and it does it with or without a SD card in it, i recently made the SD card into a clockwork one to try and fix it but no luck since it wont even come on hardly ever and sticks there and sometimes gets to the big U but never past there
manderw82 said:
It was a trade and it was fine it for weeks and then one day started doing this, and now just hardly ever get it too turn on and it does that when it does.
i nor he never moded it in any way, hardware or software. it's stock
Click to expand...
Click to collapse
Well, everything made by man breaks eventually an this one is definitely broken. If there is no sign of obvious trauma or water damage, you can probably get a warranty replacement.
I'd say it's time to take it to your local B&N store and get a new one. I imagine they would like to see the receipt, but I'm not sure.
If you can't get the receipt from your friend, you might have to try to sell it to the guy in this thread:
http://forum.xda-developers.com/showthread.php?t=1145789
You could also try calling B&N Digital Support like the guy in the last post of that thread suggested.
Good Luck
I realize its the screen, even when I put in the SD with clockwork it goes haywire. Where on earth do you get a screen???
manderw82 said:
I realize its the screen, even when I put in the SD with clockwork it goes haywire. Where on earth do you get a screen???
Click to expand...
Click to collapse
You don't get a new screen. You get a replacement unit from B&N, more than likely refurbished.
csrabear said:
You don't get a new screen. You get a replacement unit from B&N, more than likely refurbished.
Click to expand...
Click to collapse
But the refurb Nook Color - I received - along with many others - looks and works like Brand new device.
I guess I am stuck. This was bought way past any exchange period. I think the unit is all bad anyway, besides the screen it will hardly ever turn on.

[Q] Sprint HTC One - Won't Boot - Won't Charge

The story is I was having a lot of general problems with my Sprint HTC One. I was using it with CyanogenMod 10.1 and I noticed it was getting VERY warm. I then noticed that the battery was at 21%, I had hardly used it all day. It would normally have been around 94% percent. So I was shocked. Then I noticed that is would make weird clicking and "eek" noises when I would browse the Operating system. It would make an especially annoying noise when I would turn on the LED Camera light. I also noticed that the battery would drop about 1 percent ever 30 seconds.
I immediately shut it off and plugged it into my charger (AC). I opened up ClockworkMod and wiped my cache and dalvik cache and then did a factory reset from ClockworkMod. The problems still occured. I then tried flashing an Earlier version of CyanogenMod 10.1. The problem still occured. So I let my battery charge up to 50% (it took a especially long to charge, it would actually lose a charge while charging at times) and then used RUU tool to flash it to Complete Stock. That got rid of the weird noises caused during the operating system use. But the battery continued to run hot and take especially long to charge (somtimes the battery level actually was dropping). I then installed an app to control the frequency of the CPU. It was set to always run at 1.7GHz. So I fixed that and made the minimum Frequency the lowest option and the Max Frequency 1.7GHz. That solved the charging problem.
I left it to charge over night and by the morning it was at 100%, so I unplugged it and turned it off. I thought I had solved everything. I left the phone alone for about 4 hours and when I checked on it, it would not boot whatsoever. I could not not even get into the Bootloader! Then I plugged it back into the charger to find out that the Orange charging indicator LED would NOT light up! So for now, it is just sitting in the charger without the charging indicator light lit up.
I would also like to mention that I am not the original owner. I bought this phone used. It does not have the normal Sticker on the back of the phone to indicate the Serial Number etc. And since I am not the original owner, I do not believe I qualify for a replacement warranty. Any help at all would be greatly appreciated. Thank you for your time.
this has been happening to alot of people
which of the nightlies did you flash?
flex360 said:
this has been happening to alot of people
which of the nightlies did you flash?
Click to expand...
Click to collapse
It was either the cm-10.1-20130731-NIGHTLY-m7spr (2013-07-31) build or the cm-10.1-20130730-NIGHTLY-m7spr (2013-07-30) build
Might need to go to sprint for a replacement
Sent from my HTCONE using Tapatalk 4 Beta
krazyflipj said:
Might need to go to sprint for a replacement
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Am I able to get a replacement even though I'm not the original owner?
ammuica said:
Am I able to get a replacement even though I'm not the original owner?
Click to expand...
Click to collapse
If you are under service they should. Phone is still under manufacturer warranty. If you don't have insurance, worst case scenario you pay $50 for a refurb/new phone. Of course that's if they can't repair
Sent from my HTCONE using Tapatalk 4 Beta
krazyflipj said:
If you are under service they should. Phone is still under manufacturer warranty. If you don't have insurance, worst case scenario you pay $50 for a refurb/new phone. Of course that's if they can't repair
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
It is not under service. I Bought it with the plan of not using it on a contract because I cannot afford a data plan, but I would still like to use an android smartphone.
Yeah just got and get a replacement for 50$ I was not the orginal owner and they got the serial number off they're system I got a refurbished one I think but it was in like brand new condition but now it seems the brick problem is still around
Sent from my HTCONE using Tapatalk 4 Beta
Alex1123 said:
Yeah just got and get a replacement for 50$ I was not the orginal owner and they got the serial number off they're system I got a refurbished one I think but it was in like brand new condition but now it seems the brick problem is still around
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
But will they still replace it if I'm not using it with a plan? I bought it from someone else and I never re-activated it.
I've called sprint and since I don't have the phone under my account and since it is not activated, they will not repair it. So a replacement/repair is out of the question. So is there anyway I can fix this myself? I'm familiar with flashing and all that stuff, so any of that stuff is just fine.
There is no way you can repair this yourself.
And eek! This problem's back? What? You were using the latest nightly too?
And since you have no warranty (pretty sure its non transferable), you should look up JTAG services. $60. It may not be as clean as you'd like, though. Besides, HTC repair service wouldn't fix your device for free because, even though the device is bricked, they can see your tampered boot loader. They charged me $200. I probably won't root again.
This has happened to at least a dozen people, but all if them were before July 3rd. This is kind of disturbing.
sauprankul said:
There is no way you can repair this yourself.
And eek! This problem's back? What? You were using the latest nightly too?
And since you have no warranty (pretty sure its non transferable), you should look up JTAG services. $60. It may not be as clean as you'd like, though. Besides, HTC repair service wouldn't fix your device for free because, even though the device is bricked, they can see your tampered boot loader. They charged me $200. I probably won't root again.
This has happened to at least a dozen people, but all if them were before July 3rd. This is kind of disturbing.
Click to expand...
Click to collapse
Hey, it's always worth a try. I always used the latest nightly. I updated whenever they pushed a new update. I had it running CyanogenMod 10.1 Nightly for over a month without a single problem. I've been using it on my Galaxy Nexus for over a year. This is the first time it's ever given me a problem.
I'll look into the JTAG, but if anyone else has any ideas I'm up to try anything. The bright light while holding Volume Down + Power didn't work for me.
OP.... wow. Just wow.
So you have the device's processor spinning at 1.7 GHz constantly, and you are wondering why it is warm? You are also running a custom OS with a myriad of bugs and issues, and you are wondering why now your device isn't working properly.
Unbelievable. You shouldn't be playing around with its powerful hardware if you have absolutely no clue what you are doing, don't you think?
Sent from my SM-N900T
Admiral Sir Manley Power said:
OP.... wow. Just wow.
So you have the device's processor spinning at 1.7 GHz constantly, and you are wondering why it is warm? You are also running a custom OS with a myriad of bugs and issues, and you are wondering why now your device isn't working properly.
Unbelievable. You shouldn't be playing around with its powerful hardware if you have absolutely no clue what you are doing, don't you think?
Sent from my SM-N900T
Click to expand...
Click to collapse
I did know what I was doing. I was running a stock build flashed by RUU. So I assumed that it would have a decent frequency management (that should be a safe assumption). I know what I'm doing when it comes to android's. I'm not stupid enough to have the CPU running at the full 1.7 GHz. Immediately after it started getting warm again that was the first thing I checked. Normally I underclock my devices. I usually have my Galaxy Nexus run at 700 MHz. I've also been using Nightly builds for my Nexus for over a year and I've found it to be stable enough to decide to flash it on my HTC One. And until 2 nights ago, It was perfectly stable.
I've done no fault on my own. I personally blaim HTC for pumping out a ROM that let it run at 1.7GHz 24/7, even unrooted.
Also to include, while I was running CM 10.1 I had my CPU set to a minimum of ~300MHz (forget exact frequency) and a maximum of 1.7GHz. I'm not stupid enough to set it to run at 1.7GHz 24/7 for any reason whatsoever. I was shocked when I saw that it had been running at 1.7GHz 24/7 (had only been running for an hour in sleep mode at that point before I fixed it).
Admiral Sir Manley Power said:
OP.... wow. Just wow.
So you have the device's processor spinning at 1.7 GHz constantly, and you are wondering why it is warm? You are also running a custom OS with a myriad of bugs and issues, and you are wondering why now your device isn't working properly.
Unbelievable. You shouldn't be playing around with its powerful hardware if you have absolutely no clue what you are doing, don't you think?
Sent from my SM-N900T
Click to expand...
Click to collapse
?
10.1 is very close to stable...
Except, you know, the bricking issue.
Where does it say the device was maxed out on purpose? Stock CM is supposed be pretty good at CPU management.
So now we know what is causing the bricks. The CPU is literally self destructing. We should have deck look into it.
I'm considering selling it to technollo.com . With a promo code, they will pay $70. I only payed $230, so I might as well just cut my losses.
ammuica said:
I'm considering selling it to technollo.com . With a promo code, they will pay $70. I only payed $230, so I might as well just cut my losses.
Click to expand...
Click to collapse
Really sucks man.
Again, just goes to show. If you can't afford to lose/fix your device, then you shouldn't be rooting it and stuff. HTC makes no guarantees that the phone will be able to run AOSP ROMs. The devs just do their best. Phones are getting more and more complicated, and it gonna get harder and harder to make stable ROMs for them.
Looks like this is your only option... maybe you can go and get yourslef an N5 when it comes out as a replacement?
sauprankul said:
Really sucks man.
Again, just goes to show. If you can't afford to lose/fix your device, then you shouldn't be rooting it and stuff. HTC makes no guarantees that the phone will be able to run AOSP ROMs. The devs just do their best. Phones are getting more and more complicated, and it gonna get harder and harder to make stable ROMs for them.
Looks like this is your only option... maybe you can go and get yourslef an N5 when it comes out as a replacement?
Click to expand...
Click to collapse
Well I think it's worth the risk. Usually I can fix nearly any software issue possible. However, this is a hardware issue. I love modifying my devices and I won't stop anytime soon. My Personal computer currently has full liquid loop (GPU + CPU) that I setup and maintain that I am proud of. Sometimes things just go wrong. That's no reason to give up. For now I'll just continue to use my Galaxy Nexus until I find it necessary to upgrade.
However if anyone would be interested in purchasing this HTC One from me, just message me and we could try to work something out.
ammuica said:
Well I think it's worth the risk. Usually I can fix nearly any software issue possible. However, this is a hardware issue. I love modifying my devices and I won't stop anytime soon. My Personal computer currently has full liquid loop (GPU + CPU) that I setup and maintain that I am proud of. Sometimes things just go wrong. That's no reason to give up. For now I'll just continue to use my Galaxy Nexus until I find it necessary to upgrade.
However if anyone would be interested in purchasing this HTC One from me, just message me and we could try to work something out.
Click to expand...
Click to collapse
I never asked you to stop rooting. It was just a PSA saying one should only root if one can afford to lose or fix one's device.
English is stupid.

N910T Tmobile Note 4 lag issues

Hi all,
I am losing my mind trying to figure out how to make the lag and stuttering stop. I have exchanged my hand set, bought new batteries, tried several roms (stock lollipop, stock MM, DU, TekX, CM, DynamicPop, CleanRom, Emotion, etc), tried several kernels, reformatted sd card, etc and the only one that does not stutter and lag is Dirty Unicorns 5.1.1 but I wanted to move up to MM. When I say lag, I mean for everything; typing, scrolling thru settings menus, even the boot animation stutters sometimes. It locks up for a sec or so at most each time so it is not unusable but is annoying the hell out of me. Is anybody else dealing with this? Does anybody have any idea how to fix this? I am at a total loss and would love some feedback. Thanks in advance.
psymont said:
Is anybody else dealing with this?.
Click to expand...
Click to collapse
No. My phone is fine. Was Dirty Unicorn 5.1.1 on a specific kernel when it was working (smoothly)?
Anonymously_Unknown said:
No. My phone is fine. Was Dirty Unicorn 5.1.1 on a specific kernel when it was working (smoothly)?
Click to expand...
Click to collapse
For DU 5.1.1, I just left it with the default kernel that DU loads in.
What happens if you take out the sd card?
Will Rickards said:
What happens if you take out the sd card?
Click to expand...
Click to collapse
Still has lag with or without sd card. Could a sim card possibly effect performance?
I just completely wiped and reflashed stock MM build EPE3. It even lags during the initial set up where you agree to terms, put your name in, etc... It is just a choppy frustrating experience all around.
psymont said:
Could a sim card possibly effect performance?.
Click to expand...
Click to collapse
I highly doubt it. I'm convinced that you got 2 defective devices in a row.
Anonymously_Unknown said:
I highly doubt it. I'm convinced that you got 2 defective devices in a row.
Click to expand...
Click to collapse
I suppose it is possible... Yeah Ill give an exchange another shot at this point.
You should not have any issues with lag on a stock ROM anyway
I had a warranty replacement phone that would lag and stutter no matter what. I was able to get it replaced after getting too technical for support and threatening to leave TMO. My replacement was back to good... although it does have some lag at times until I restart it... but it's heavily modded and has lots of xposed modules that could cause leaks. The lag I have is nothing like what I experienced before.. I could not even play a local video without it stuttering every 15 seconds in video. The same thing with UI... it was like there was an interrupt or gpu issue. Even the stock everything would have problems.
No lag here. I did a factory reset while updating to MM and the phone has been performing really good since then. I'm running stock.
So I went to TMobile and they agreed to exchange it under warranty. Apparently the phone came with a lifetime warranty; nice. Big but, I have to wait 29 days for the replacement because it is heavily backordered. They offered me a S7 edge but I have to have a removable battery. Hoping that the whole Note 7 disaster will be the end of Samsung releasing solid handsets.
psymont said:
Apparently the phone came with a lifetime warranty.
Click to expand...
Click to collapse
That sounds so far-fetched, however, I'm happy to know that this is going to work out in your favor.
Anonymously_Unknown said:
That sounds so far-fetched, however, I'm happy to know that this is going to work out in your favor.
Click to expand...
Click to collapse
That's what they said and I was not going to argue. Fingers crossed #3 works out!
If you have JUMP, it's under warranty as long as you're paying EIP
Kil4Thril said:
If you have JUMP, it's under warranty as long as you're paying EIP
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https://support.t-mobile.com/docs/DOC-1674
I wish we had this in Jamaica as well. Our local carriers only exchange phones (under warranty) if you can prove that it was a factory defect.
My Stock TMO note4 had similar issues, Freezing, Lagging, Rebooting, Battery drain(ordered a new battery), I tried clearing cache and did a Factory reset, which did not help much.
But then it suddenly Bricked up, not responding to anything (hard bricked) . Called/walked into Tmo to see if they would be able to do anything (I'm still paying EIP) but they said its out of warranty and told me to get a new phone.
I had to unbrick it with the help of http://forum.xda-developers.com/note-4-tmobile/help/galaxy-note-4-n910t-fixed-hard-bricked-t3466547
Now I'm Just seeing if a new battery fixes my issues or I'll have to look into another solution; :fingers-crossed:
Sorry I have relatively not knowledge about phones and this is the first time I've looked into them.
Personally, a lot of lag was removed with taking out Knox and lookout. I installed the dev base that overdrive posted with most of the stuff taken out already and that was perfect. Just had to load the stock kernel for pogo. Most of the lag is gone.

led strip don't work ,logo, fan, fingerprint complete stop !!!

The led strip,logo, fan, fingerprint complete stop !!! Alone I rest the phone and it is the same problem I removed everything the phone new help please
What software version do you have?
Is it rooted?
No it's not I have last version
No it's not rooted
Nightpwish said:
What software version do you have?
Is it rooted?
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No it's not rooty , Android version 9
almlksam3 said:
No it's not rooty , Android version 9
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One in ten phones have defects. That's simply statistics.
You have a defective phone.
You need to return it and replace it with a working phone.
Nightpwish said:
What software version do you have?
Is it rooted?
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nabbed said:
One in ten phones have defects. That's simply statistics.
You have a defective phone.
You need to return it and replace it with a working phone.
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Haha that's is the problem I buy it from Israel and I am now study in Georgia
Try factory reset. If that doesn't work, "Game over man! Game over!"
almlksam3 said:
Haha that's is the problem I buy it from Israel and I am now study in Georgia
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Have you flashed the phone since you got it?
Seems odd that, that many things would fail all at once without the phone completely going kaput.
Though, if I had to guess, I'd say one of the layers of the phone became disconnected if it's not software related.
Psyrecx said:
Have you flashed the phone since you got it?
Seems odd that, that many things would fail all at once without the phone completely going kaput.
Though, if I had to guess, I'd say one of the layers of the phone became disconnected if it's not software related.
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The phone new I get this problem after 2 months I don't do anything to it when I get update I update it the problem start from rgb and fan then the logo then the fingerprint I don't know why
Loose connections internally could be the issue, though there'd need to be a couple of them in order for that many things to fail.
Either way, sounds like an RMA would be the only way to fix it, and it shouldn't matter where you purchased it.

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