Got a new Galaxy S and I am trying to upgrade the firmware.
I have to say that this is all new to me...
At the moment it is a:
PDA: JF3
PHONE: JF3
Connecting the phone to Kies I got the message: "This device version cannot be upgraded" but, looking around on the net i found this procedure to work around that problem.
Going into the registry and change the Product Name last three digits (ORA, for Orange?) to XEU and tried again.
It worked, now version JM1 is available to download.
Download goes fine till the beginning of the Upgrade phase when i get the message: USB device not recognized, failed to convert into upgrade mode"
The screen on the phone stays with the working man but nothing is being upgraded till the moment when Kies asks me for firmware recovery. Unplugging the phone and restarting brings it back to its original state.
Any help on how to make the process work?
And, if the upgrade should stop half way, would the phone still working just unplugging it as i do when the upgrade has started at all?
Thank you
Hey guys. I have had my Captivate since the beginning of September. I downloaded Samsung KIES and was able to download the update back in Sept. I have checked periodicially for any updates, was able to sync contacts, and all that. Yesterday, I went to check for an update, and there was one available. After downloading the update, KIES could no longer recognize my phone. I shut down my computer and the phone. When I reconnected, KIES told me that the "device was not supported." I have redownloaded it several times, but to no avail. I am trying it again, using advice I found on another forum service, hoping it will work. However, has anyone else had this issue, or is this an issue that seems to be plaguing the new update? I thought I was downloading a new firmware update for the phone, however, It may have been a KIES update...
What update did you install on your phone? Post your firmware, baseband, and kernel versions, along with the build number.
Also, this probably doesn't belong in the development section. You should post this in the general board.
[Update] I downloaded KIES again (the newest version) and it still says my device is not supported. My computer recognizes the phone, just not KIES...Is it still possible to download an older version of KIES, because the issue seems to be the version of KIES, and not my phone...?
kegobeer said:
What update did you install on your phone? Post your firmware, baseband, and kernel versions, along with the build number.
Also, this probably doesn't belong in the development section. You should post this in the general board.
Click to expand...
Click to collapse
This info would really help...
I didn't actually update my phone. KIES was downloading the update, and once the update was downloaded, my phone was not recognizable. I will move the forum to the general discussion and post the info there... Thanks!
Sent from my SAMSUNG-SGH-I897 using XDA App
i have the same problem on my i897. i m running latest cognition rom on mine that could be the issue?
I have the same issue with Kies. I downloaded an update for Kies and now Kies no longer sees my Captivate. My computer sees the Captivate no problem. I have been looking for an older version of Kies to go back to.
Kies update issue
I had the same problem once my version of Kies updated last week. I tired everything, cleared user setting and cache, formated the INT SD card.
Did a ODIN one click restore to the original firmware and tried the above steps again... Nothing...
I had to uninstall the full version of Kies and go back to the MINI version of Kies, then all was fine...
I'm suspecting that they updated the full version of Kies to exclude certain versions of the Galaxy S (Captivate in my case)...
I had the same thing happen after I let Kies update, tried everything I could think of, it would not link to the phone. I uninstalled the new version and reinstalled the older version I first had, all is good again. I suspect it was a deliberate move, as Samsung now says the Captivate can only be updated with Kies mini.
Sent from my SAMSUNG-SGH-I897 using XDA App
jth747 said:
I suspect it was a deliberate move, as Samsung now says the Captivate can only be updated with Kies mini.
Click to expand...
Click to collapse
I concur, since AT&T has removed all native tethering and WiFi AP ability from the captivate, I think they pushed Samsung to remove captivate support from Kies. I don't have time to look around, but perhaps Kies has a config file that can be updated/changed to re-add captivate support.
Same here. I just updated Kies to 1.5.3.10103_100 just now before doing research on the adverse affects (Who'da thunk it that I would need to). Turns out that after Kies installed the update, it can no longer recognize my Samsung Captivate. I am running Cognition 2.1.6 ROM but that shouldnt matter. Just last week I was able to connect to Kies and back up my calendars and messages. Now....I am getting the "connecting the device..." message. That message has been up for the past 40 minutes. I have not reflashed my phone for at least 2 weeks now.
Seems like the Kies update to 1.5.3.10103_100 did something bad.
Same Problem
Its the Kies new version bug !
need a solution
I went back to the older version kies (1.5.3.10075_17)
and it works very well now .. i think new version kies have some bug or problem
djdk80 said:
I went back to the older version kies (1.5.3.10075_17)
and it works very well now .. i think new version kies have some bug or problem
Click to expand...
Click to collapse
Have you read this thread? It's not looking like a bug - more like Samsung doesn't want the full Kies to work with US Captivates. Kies mini still works, and that's what Samsung wants people to use.
In case anyone is looking for an older version of kies, I found one at turbobit.net/i8v2c4oixldz.html
Thread moved to Q&A.
chernomorez said:
Have you read this thread? It's not looking like a bug - more like Samsung doesn't want the full Kies to work with US Captivates. Kies mini still works, and that's what Samsung wants people to use.
actually mind is samsung vibrant , anyhow still same problem
Click to expand...
Click to collapse
Remember you have to be in TWLauncher for Kies to work.
Also if you search for Kies you will find many prior versions.
I happened to have 1.5.3.10093_82 and reverted from the update.
Everything works fine.
I installed a previous version of Kies and it works just fine. If anyone needs a older version you can find it at samfirmware.com
They list all the versions that Samsung has made under the Samsung Kies link
encountered same issue.
here's another alternative link to older version 1.5.3.10092_2_1 that seems to work.
http;//org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=DE&CttFileID=3203268&CDCttType=SW&ModelType=N&ModelName=GT-S5250&VPath=SW/201009/20100914110209343/Kies_1.5.3.10092_2_1.exe
Hello,
I have one problem with my SGS which currently with 3 uk.
I can connect to Kies and check most of my data. I also can import vids and picture from pc using Kies.
My problem is I cannot check, sync, backup my contacts from my phone to PC using KIES. Before I upgrade to Froyo, everything is ok. I even reset my phone to factory default many times, still no result.
Why this problem occurs? Is it my SGS problem and need to check with 3 UK or claim warranty?
I really need help with this.
Thank you....
mkzak78 said:
Hello,
I have one problem with my SGS which currently with 3 uk.
I can connect to Kies and check most of my data. I also can import vids and picture from pc using Kies.
My problem is I cannot check, sync, backup my contacts from my phone to PC using KIES. Before I upgrade to Froyo, everything is ok. I even reset my phone to factory default many times, still no result.
Why this problem occurs? Is it my SGS problem and need to check with 3 UK or claim warranty?
I really need help with this.
Thank you....
Click to expand...
Click to collapse
Hi All,
Even I'm having the same prob, I tried to import my contact via KIES, but couldn't, again I tried my phone explorer. still unable to to do. Please help
Official upgrade through Kies ..
There are a number of posts on here covering the same topic . You could search and see if somebody has answers .
jje
I foolishly bought a Galaxy S from ebay that had previously been unlocked from Orange.
The handset still had some range software installed.
I was given some possibly incorrect advise, due to not being able to update phone through Kids. I then downloaded firmware 2.3.2 from samware. I then downloaded Odin and followed the tutorial. I am now unable to even connect my phone to Kies and the phone feels sluggish and has crashed twice.
Can anyone help? Thanks
Right first of all can you connect the phone to the computer ?? example: USB mass storage ??
secondly do you have the 3 button combo ??? (recovery and download mode)
if yes to both, get yourself 2.2.1 firmware from samfirmware.com (something like I9000XWJS5 or JS8) they seem to be the latest releases.
follow the instructions found on the website to flash the firmware and then report back.
Problems
Thanks for you`re advice. Flashed firmware and phone seems to be ok, but i`m still unable to connect to Kies. Kies just says connecting but never connects.
Try this.
- Go to settings>wireless and network>usb settings. Put it on "ask on connection"
- Start Kies. Wait for it to load.
- now connect your phone to your pc. It asks what kind of connection on your phone. Choose Kies.
- hopefully now it loads in Kies
If this doesnt work try reinstalling Kies.
Sent from my GT-I9000 using XDA Premium App
Sorted.
Thanks for the help.
Im trying to get my original firmware back via kies, but it keeps saying connecting ive already tried the troubleshooting but it still keeps saying connecting, can anyone help me?
Xanoas said:
Im trying to get my original firmware back via kies, but it keeps saying connecting ive already tried the troubleshooting but it still keeps saying connecting, can anyone help me?
Click to expand...
Click to collapse
Unfortunately, you can't use Kies if you running a custom ROM. Kies can't find your firmware and CSC version. The only way to go back to stock rom is flash a stock ROM via Odin3, mate.
You can get signed stock firmwares from sammobile.com/firmware