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Hey everyone, i just was getting ready to update to the new core rom (from xplore 1.1) and i plugged in my Tmobile mda into my pc that is running xp, and it is not connecting. When i plug it in it like doesnt even try to find it. And when it does try to find it, it just says it can't establish connection with your item.
I was using xplore and this is the first time i had this problem ever. Ive flashed 4 or 5 times and this has never happened, and thats why im posting it in the wm6 forum.
Does anyone have any ideas? HAs this happened to anyone else?
Now i am back on the newest tmobile update, and it is still doing it. Also i installed the newest version of active sync. Still no go. Also i used shell tools to put xplore on my phone, could that have left out some active sync's files? (probably not, last time i put nottosmarts rom on here everything worked perfect.
ipl 2.26
spl 2.26
gsm 02.25.11
os 2.26.10.2
love you
umm....no one?
can't someone at least flame me or something? im still stuck
jawnsixteen said:
umm....no one?
can't someone at least flame me or something? im still stuck
Click to expand...
Click to collapse
I can flame you , lol
If you can't connect, how did you flashed the latest TMobile ? I am not making fun, I really want to help.
i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!
jawnsixteen said:
i threw it in bootloader mode. It said usb in the bottom right hand corner. It's just that activve sync is not connecting with it. i wouldnt even care, but i think you need an active connection to active sync when you flash with shell tools, which is what i do.
update: i just succesfully sync'd to my laptop running windows vista.
anichillus, do you know if shell tools will work with the new way to flash with vista?
thank you so much for reponding, i really appreciate it...a lot lol
the only reason im doing this is to get to your rom!
Click to expand...
Click to collapse
I really really don't know that sorry ... I am using WinXP and not shelltool.
Also, why are you using Shell Tool ? Dont't you have G3 ?
Unlock it and easy as pie. I remember papamopps saying that it is possible to flash in vista ...but i don't remember anything about shell tool ...
BTW, you have ZoneAlarm ..or similar installed to the PC where you say that it doesn't connect ? Try and disable firewall ... antivirus ..stuff like that.
well i just don't want to void my warranty, but ill definitly try turning off all the firewalls tommorow when i get a chance, i think im just going to give it a go with shell tools right now and hope for the best
Thank you so much and if you ever need anything i would love to help you in return.
you're the best!
i have the same problem..active sync doesn´t find my wizard..but it´s charging normally, but active sync doesn´t recognize it or i don´t know..what should i do?? i didn´t do any change on my pc..and before it works good..
If you're using Microsoft's OneCare then you may have to enable the Allow ActiveSync to get it to work.
Start OneCare then click the "Change OneCare settings" link on the left
Click the Firewall tab
Click the Firewall connection tool button
Place a check in the ActiveSync/Windows Mobile Device Center" checkbox
Click Okay back to the main page
Hope this helps, but like Anichillus said, it could be any other firewall application blocking it...
yes! all i had to do was turn of norton for a bit and it instantly recognized my device. I was just so confused because this has never happened before and thats why i haven't thought of such an easy explanation. Thank you both for giving me your clear thoughts! lol
Another resolution idea
I had the same issue - I would plug the device in through USB into Vista Ultimate with no results other than the bing bong noise it makes on connection. Checking the device list showed the network pieces being added, but not the actual Wizard itself in the Mobile Devices section. I could not sync, it would not pair, etc, etc.
Resolution (on the Wizard):
1) Settings->Connections->USB to PC
2) Turn off "Enable advanced network functionality"
This of course will not be the resolution for everyone, but in case someone else sees this behavior, here is a list of the symptoms I saw:
1) Plugging Wizard in via USB causes Bing Bong noise
2) wmdc shows no connection
3) device manager shows no Mobile Devices section when connected
4) device manager network adapters may show mobile device services when plugged in
5) If connected in bootloader mode the device manager will show the mobile device
6) You can set up a bluetooth connection (if available on the PC) and sync properly with it
Cheers,
Shoogi
Shoogi, what an awesome first post! Worked perfect for me! Keep it up, great post and lots of help!
i have a problem that when I plug my device active sync connect it and charging starts but after a minute or so active sync disconnected and charging also stoped.
I have installed everything official > rom,radio,ipl/spl etc.
One Care made activesync almost unusable for me. I also had to reflash from THT's rom because I couldn't connect at all unless I hard reset. Makes no sense cause my husband can sync and he had the identical same rom.
I've been using my AT&T Tilt for nearly a month without any problems, but yesterday for reasons I cannot determine, my phone suddenly stopped being recognized by any version of Windows XP or Windows Vista. I tired Windows XP SP2 in a virtual machine on my Mac, I tried it on my wife's Windows Vista machine, and I tried it on my children's Windows Vista machine and I received the same error each and every time.
No matter what machine I plugged it into, I would immediately get a "USB Device Not Recognized" error and neither ActiveSync on Windows XP nor WMDC on Windows Vista would initiate a sync.
I've hard reset my phone multiple times, I've uninstalled and reinstalled both ActiveSync and WMDC, I've even flashed to a different OS on my phone (using my MicroSD card) and nothing has worked.
I'm beginning to wonder if maybe the USB connection on the phone may have failed. I've been contemplating sending it back to AT&T since I had a malfunctioning pixel in the middle of the screen, but with the recent problems I'm starting to lean more towards returning it and less towards living with the pixel issue.
Anyone have any ideas on what might be causing the USB problem?
Just a quick update, when I arrived at work today, I attempted to sync with my work computer (Windows Vista Business) and I had no trouble at all. I'm going to take home the cable that I have here (which came with the BlackBerry I use for work) and see if that makes any difference with my home computers.
wow
I can confirm this as well. I have the Tilt and I used a blackberry cable from my job and it synced up flawlessly. before i was getting that usb not recognized as well.
I'm having the exact same problem now.. it worked fine for 4 months and now.. it just says usb not recognized. Please post the results if your blackberry cable. thanks
I just tried a brand new usb cable and it still didn't work for me
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
sstolk said:
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
Click to expand...
Click to collapse
I've tried that, didn't work
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
ellergek said:
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
Click to expand...
Click to collapse
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
DVS_WiNdz said:
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
Click to expand...
Click to collapse
ya..i bought my girlfriend the HTC Touchdual and has the same problem as well. She can't seem to sync with her Win XP and is only her 2nd time trying to sync and it failed already. In between, I don't think there was any internet connection to update anything.
Please help!
(Sorry to borrow this thread to solve the same problem but on another device btw, I own a Kaiser myself but currently didn't face any problem yet..touch wood!!)
Dwimmerlaik, did you have any luck fixing the problem?
Solved my USB Connection issue in Vista
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
jbenado said:
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
Click to expand...
Click to collapse
too bad I'm not using Vista..
Anyone else have this problem and solved it?
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
nsa666 said:
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
Click to expand...
Click to collapse
I've tried the back USB ports.. don't work.. and I've tried numerous USB2.0 cables.. it just keeps saying USB device not recognized.
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
layzien0n0n said:
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
Click to expand...
Click to collapse
Didn't work for me either
I've tried doing that multiple times..
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
GSLEON3 said:
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
Click to expand...
Click to collapse
Just tried it.. didn't work..
Hi, i have recently installed ms active sync 4.5. However my tytn ii will not establish a connection with my pc. It charges just fine but does not connect. I have searched all over but did not find a solution to my problem. i was wondering if it mightbe the cable i got with my device when i purchased it. it is a usb to "mini usb" like the motorolas and nokia 6300 use. Could this be my problem?
I doubt it's because of the cable (though could be). Try unchecking start>settings>connections>usb to pc.
I have the same problem, and have tried connecting with and without advanced network functionality.
activesync does not respond at all, even when trying to connect from activesync on my pc.
I have the same problem, charging o.k., but USB connecting not work
Before I had same problem. The reason was I have installed some 3rd party program what somehow blocked the sync.
I have un-installed this program but it couldn't help because the registry setting was modified by this software. So finally I ended up with a hard reset and reinstall everything. After that the sync just work fine again.
Sigh, i thought it might come to that.
hard reset 2x, no effect
flah rom from SD card, Duty V1 Daimond....no effect
flah rom from SD card, L26 V6 Daimond.... I have the same problem, charging ok, USB data connecting not work...
Well, hard reset complete to no effect. So frustrating!!!! I have been troubleshooting for ages and have nothing to show for it. Surely someone on this forum has solved this problen before.
Hi
I had the same problem following a rebuild of my laptop.
Problem traced to my firewall which had blocked the connection.
Once rule changed to allow no further problems.
Hi colinm, what did you do exactly? It may help me out of this situation.
Doesn't anyone know anything about this?
Yeah i had it get the latest update for active sync from windows its a latest driver pack goto teh windows home and look on there it sorted my one out
what version is it? i have 4.5 right now.
If you could provide a direct link that would be great.
I was trying in 2 different PC ( Vista, Win XP), but the same problem, cable is ok....
I would really like to know what the more experienced members think about this but no-one really seems to want to reply. also i would like to know is the usb data cable plug identical to the htc original handsfree plug which is an exact fit. as i mentioned before my data cable is more like a mini usb, like the motorolas use. it fits (not perfectly like the handsfree), charges but there is no recognition between the device and the pc (xpSP2 running activesync 4.5 which came with the device).
Please help, i may seem to be a noob but i have tried available advice and troubleshooting has become repetitive.
My Mobile Device Center from my Tilt to Windows Vista stopped working a few weeks ago. Tried everything to no avail.
there was one thing that i couldn't do while troubleshooting.
"Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Note If your Control Panel is set to Category View, open Network and Internet Connections, and then open Network Connections
Right-click the local area connection created by ActiveSync, and click Properties. In the Connect using box, Windows Mobile-based device is displayed.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device."
i cannot see the network icon active sync has created. which leads me to believe that this might be the problem. does anyone know how to fix this?
will updating to SP3 do anything, gonna try will let you know.
link with answer:
http://forum.xda-developers.com/showthread.php?t=362679
thanks champ worked a treat. eventually.
Hi,
I am getting a bit frustrated over this.
When I connect my X1 to my Vista x86 nothing happens (well the USB task tray icon show for about a second and vanishes again).
When I disable the "advanced option" in the USB/PC connection settings in the X1 I at least get a USB connection with something identified as "PocketPC USB Sync".
Any idea why this is happening and how I can get a real connection with the win mobile device center?
Thanks for helping me out!
Cheers,
Tillman
maybe give this a try:
http://modernnomads.info/wiki/index.php?page=Windows+Mobile+Device+Center+Troubleshooting
I've once had the issues of not able to connect my Windows Mobile device with vista too, and it can get very annoying.. good luck with it.
You might want to try and disable the firewall and then connect the device. I had this problem with Sygate Personal Firewall (sygate was bought by symantec and personal firewall is now terminated and no longer available)
Thanks for the quick response guys!
I already tried disabling the firewall (nod32) but that did not help.
Also checked all services - everything is peachy in that department.
But still - no connection.
When I switch back to "legacy mode" (disabling the advanced option in usb/pc settings on the device) then the device will tell me that I need to install active sync 4.5 or higher and wmdc still does not connect.
This is really strange...and annoying and the same time.
Any more ideas or any way for me to debug what's going on?
Thanks for you help!
Have you intalled "Windows Mobile Device Center 6.1" on your Vista-PC?
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
pf said:
The MobileDeviceCenter should be standard without the need to install...
At my Vista Home the X1 had no problems to connect.
Open the Mobile Device Center and delete all old connections of other PPC. Then start your PC again, Softreset your X1 and try again. This should help. I had the problems too, when first connecting, because he didn't liked my G900-connection which was first
After this I too could install my G900 again and no problems since yet (2 weeks).
Click to expand...
Click to collapse
Well sometimes the Mobile Device center could stuff up or not work due to some issues such as installation of Mobile Device Center 6.1 went wrong. I have experienced that I think I didn't follow the procedures correctly and things just wouldn't work. Eventually I had to do some uninstall and reinstall many times to finally get it working.
When I first plugged mine it it installed some drivers but didn't show up in the Mobile Device Center; unplugging and replugging in caused it to work...did you change settings in between plugging in for the second time?
What I have tried so far (and nothing worked):
Uninstall / reinstall WMDC
Uninstall / reinstall Win Mobile Remote Adapter (yes, this does show up once I am connected with "advanced" USB mode)
Uninstall / reinstall "PocketPC USB Sync" (shows when X1 is set to legacy USB mode)
When in "advanced" mode I can also see a new LAN connection showing up in network overview.
The same X1 on a different Vista 32bit right next to this one will connect just fine. So it's definitely about a driver or config thing with this Vista.
This is driving me...well you know what.
btw, you did try restarting your comp when performing some of those steps, and you did try different USB ports right?
I know that you had to ask.
Yes I did. I have rebooted the system several times in between all those reinstallation tasks.
By the way. When I am in USB legacy mode and reconnect the USB cable then the X1 will show a messagebox telling me that it's connecting with the host and that the user credentials / user account (having to translate here) are correct.
But still NO connection visible in WMDC.
I had the same problem with my X1. I assumed that because my HTC Diamond worked the X1 would as well.
I finally installed WMDC from the SE install cd, and bingo!! al good. Hope it works for you...
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
TillmanZ said:
Wow!
Even though it does not work (yet) it's showing some new signs.
Installing WMDC from SE disc fails at 99% progress and then rolls back.
There's gotta be some installation error log this, right?
Thanks for coming up with that suggestion. Really, I should try installing from vendor CDs more often instead of hunting down the latest version on the net.
Click to expand...
Click to collapse
maybe give event viewer a try and check under Windows Logs (not sure if it will be application or system tho)
just in case you aren't sure, in vista either type in "Event Viewer" in the start menu search bar, or type in "eventvwr"
Don't you just like vista?
That helped (to install SE's WMDC). The issue was that my HTC Universal was still connected to one USB port (for testing purposes since that device is not recognized either).
As soon as I unplugged the HTC I was able to complete the WMDC installation.
Unfortunately though it still won't connect to my X1.
Any more ideas?
what is your settings in Windows Mobile Device Center connection Settings?
Well here is my settings that is working with my x1:
Allow USB connections checked
Allow connections to "DMA"
This computer is connected to "Automatic" (this shouldn't matter)
Allow automatic device authentication checked
Allow data connection on device when connected to PC (this shouldn't matter either)
also, while this link was in the first link that I have posted for trouble shooting, just want to make sure you actually tried The offical Windows Mobile Device Center troubleshooting guide?
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-troubleshooting.mspx
namely these steps:
Quote"
If Windows Live OneCare is installed on your machine, it may be blocking the device connectivity. Please click here for the steps to configure Windows Live OneCare to allow the device to connect.
My device wasn’t connected during this installation.
While it is not a strict requirement that you have a device connected during the installation process of Windows Mobile Device Center, we highly recommend that you do.
"
I didn't have the DMA set (changed that now). Everything else already was like you described and it does not work.
This really freaks me out. I always hated my iTunes/iPhone connectivity but that honestly works much smoother. Of course I do understand that this behavior is non standard as I have experienced myself that the phone works with my other Vista machine but that does not really help me here.
Any update on this? I am having the same problem.
I'm having the _exact_ same problem too, but in Vista x64. I don't know why WMDC can be such a c**t sometimes, as I have never been able to 'sync' with my Media Center PC.
My only saving grace is that my laptop has Bluetooth, and syncing works great on it. I have never had success connecting the USB cable (with many options changed around of course) to either of these computers. Only Bluetooth syncing works for me...
Hopefully we can find the answer!
What USB cable are you using??? the one that came with Xperia??? Cos the one that came with my Xperia never worked out of the box, it could only charge...
I also got another extra cord which came in another box, that worked fine for both syncing and transferring data until today, now it says USB device not recognized, maybe I was trying the flash X1 with new ROM through SEUS, did the whole lower volume key and power button to get the 3 strips.
Now I am using the USB cable that came with my external HDD, that's currently working, hopefully it won't fail me.
so any ideas??? I don't want to keep changing cables...
Hi All,
I have a strange problem with my Tilt. Whenever I connect my Tilt to my PC using USB cable, it gets disconnected regularly. I have to unplug and replug the USB cable to get the ActiveSync working.
I am using windows 6.1 ATT official ROM. I tried multiple cables and multiple PCs and same issue is there.
Does anyone having any clue or similar problem and solution for this.
Thanks in advance
[email protected]
Check the pings in the mini usb port to make sure they aren't bent.
It's possible that you have a program causing it, use a task manager to turn them off if you can.
I already checks all the strips(pings) in the mini usb....and mini usb cable also....
How do I identify if some program is causing it?
I have the following program running on my tilt
MobileShell.exe
device.exe
filesys.exe
voicecmd.exe
gwes.exe
cprog.exe
s2u2.exe
shell32.exe
services.exe
quickGPS.exe
repllog.exe
connmgr.exe
taskMge.exe
iLock2.exe
HTCIMSSvc.exe
AutoUpdate.exe
poutlook.exe
NK.exe
use task manager to turn them off one by one or in groups.
[email protected] said:
I have to unplug and replug the USB cable to get the ActiveSync working.
I am using windows 6.1 ATT official ROM. I tried multiple cables and multiple PCs and same issue is there.
Does anyone having any clue or similar problem and solution for this.
Click to expand...
Click to collapse
In the early days of my owning a TyTN II (HTC not AT&T Branded), I had this issue occuring often with my old PCs (via chipset USB 1.1 motherboards). Since updating the USB capability by addidng a decent NEC chipset based USB 2.0 PCI card, the connectivity problems vanished. Now I'm using an Intel DG45ID with USB 2.0 built in, the problem has never re-occurred. What are the ages / chipsets of these 'multiple PCs'? Have you tried connecting the Tilt to a newish PC?
I have a laptop not older than 2 years and it has intel 945 based chipset (which definetly support USB 2.0) and another PC on which I have tried also has 945 based chipset.
I think you are right, the issue is the USB ports. one of them showing an error when I pluging anything into this and I think other are not working properly too in my laptop but they are not showing an error.
However I tried different (other than I used) USB port in my Desktop and I do not see the issue.
Thanks for your help. We got the root cause but I dont know how to fix it in my laptop maybe usb port got the dust on it.
[email protected]
[email protected] said:
We got the root cause but I dont know how to fix it in my laptop maybe usb port got the dust on it.
Click to expand...
Click to collapse
Those Intel 945 chipsets should definitely be able to cope with the USB demand alright. In time after installing lots of different USB devices through a given USB port, remnants of past driver associations etc can remain and it's often a good idea every now and again to perform a 'from the ground up' format and reinstal. If you have a recovery CDROM from the Laptop manufacturer (preumably this is what you're using as your main PC), then this will simplify things tremendously. Just make sure you back up all your important data before you commence the recovery operation.
I dont want to restart every thing I have lots of software and thing which will take ample of my time.
I am using Vista home premium, is there any way to clean up the driver related stuff.
[email protected]
[email protected] said:
I dont want to restart every thing I have lots of software and thing which will take ample of my time.
Click to expand...
Click to collapse
I do understand as I've worked in IT in the past. You may find however that a restore/reinstall from scratch is the quickest way rather than going through looking for remnanats of files and unused registry entries to clear out. Its always a good idea to format your PCs HDD every so often anyway and usually the performance boost that comes with an efficient 'how it was meant to be' setup, helps to compensate for the time and effort it takes.
I am using Vista home premium, is there any way to clean up the driver related stuff.
Click to expand...
Click to collapse
You could try using system recovery (I presume thats in Vista Home Premium, I don't have Vista myself), but I don't have much faith in such inbuilt recovery options. It'd also mean you need to know when to recover back to - the $64,000 question. You could also try uninstalling all the USB related things in device manager (with all USB devices unplugged at the time of course) and on restarting, the PC should pick them all up again (have your driver CDROMs on hand in case it doesn't). Personally, I'd just back up my data, get my software installation CDROMs ready and perform a full laptop system recovery using the manufacturers CDROM.
Flying Kiwi said:
I do understand as I've worked in IT in the past. You may find however that a restore/reinstall from scratch is the quickest way rather than going through looking for remnanats of files and unused registry entries to clear out. Its always a good idea to format your PCs HDD every so often anyway and usually the performance boost that comes with an efficient 'how it was meant to be' setup, helps to compensate for the time and effort it takes.
Click to expand...
Click to collapse
I understand......I will do the same when I'll get the time.
Thank You
Flying Kiwi said:
Those Intel 945 chipsets should definitely be able to cope with the USB demand alright. In time after installing lots of different USB devices through a given USB port, remnants of past driver associations etc can remain and it's often a good idea every now and again to perform a 'from the ground up' format and reinstal. If you have a recovery CDROM from the Laptop manufacturer (preumably this is what you're using as your main PC), then this will simplify things tremendously. Just make sure you back up all your important data before you commence the recovery operation.
Click to expand...
Click to collapse
That should be the very last bit of advise to give out, and really I think thats very very bad advice.. Ah infact he claims that it happens on more then one computer, so it's a problem with the phone. I'm sure the "remnants" of drivers don't stay in the cable..
I tried multiple cables and multiple PCs and same issue is there.
Click to expand...
Click to collapse
Did you ever kill those programs running in the background? Have you reset the phone, sheesh make sure to do that before wiping your computer. Very bad advice!!
ChumleyEX said:
Did you ever kill those programs running in the background? Have you reset the phone, sheesh make sure to do that before wiping your computer. Very bad advice!!
Click to expand...
Click to collapse
No I haven't, however I too feel that it is the problem of the USB port or cable. I again tried on my desktop (with XP) on different ports (on board earliar I was trying with the front side USB ports) and seems to be fine, not showing and disconnecting issue. I do not know why there is a difference in usb ports.
My laptop with Vista still having an issue. One of the port even showing an error when I try to connect it.
It seems that the safe bet when syncing is to use XP.. I know that with notebooks the USB ports can be flakey because of power issues but that shouldn't be a big deal with a desktop.. Try your XP desktop and hopefully you'll have some good luck.
I'd like to say I've had this problem before, but I don't remember what I did to fix it.
I agree - well, with one point anyway
ChumleyEX said:
Have you reset the phone
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Click to collapse
That's a good idea to try as well, a combination of both will almost certainly fix things. I guess my personal experience with this and the cause having been USB port related on the PCs (both with older VIA chipsets) led me in the direction of the PCs USB ports and everything surrounding them. You hit the nail on the head with with your comments about power issues on ports. I remember that one of the things which tended to bring on a disconnect in my last VIA chipset board was starting the TV Tuner up - the extra power consumed by the tuner put the rest of the chipset into a position where it simply couldn't cope with what Activesync was asking of it and the problem was 100% repeatable. I also found with that setup that I needed to disable Advanced Networking functionality on the phone or it wouldn't connect at all - although that didn't cause unreliable connections, it simply wouldn't connect with Advanced Networking Capability enabled. The newer USB port adapter card resolved all of these issues.
If [email protected] has lots of software installed on the PC, there may be lots on the phone as well so if thats the case, it'll mean a little work reinstalling cabs and reconfiguring there as well but I'm all for occasional cleanouts for restoring reliability and performance - the difference is often like night and day. Thanks for the additional positive idea among all the negatives.
Not able to connect to internet with Active sync
I don't know what is happening......now I am facing new issue.
I am able to connect to internet by Active sync on my vista laptop but its not working on XP desktop.
I have default connections in connection setting and I manually added for my ISP(Airtel).
I already tried deleting and resetting the sync settings, tried different setting on XP(Active Sync) but no use. Its working fine with Vista (WMDC).
Any help would be gratful.
Thanks.
[email protected] said:
I am able to connect to internet by Active sync on my vista laptop but its not working on XP desktop.
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I'm not sure what you want to connect to the internet - is it so you can have your Kaiser use your desktop PCs internet connection (what I suspect is the case) or the other way around (in which case internet connection sharing would come into play)?
I have default connections in connection setting and I manually added for my ISP(Airtel).
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If the problem is the former above, try changing the 'Automatic' in the Desktop Activesync 'This computer is connected to' section to 'The internet'. I had a WM 6.1 HTC ROM on my Kaiser for a while and this was the only way I could get it to connect (the WM 6.0 ROM works fine in this regard under Automatic). Not sure what you mean by manually added Airtel though. If thats also your landline ISP, I've never experienced a need to configure down to the level of specifying the ISPs name. The only ISP where names come into it in my experience is the one the phone is connected to over the air as the network of choice (Airtel going by your profile) and that should be fully set up using the HTC Configuration Wizard built into HTC TyTN II ROMs automatically a short while after it connects to the network for the first time (or after a hard reset). Is this not happening for you?
I already tried deleting and resetting the sync settings, tried different setting on XP(Active Sync) but no use. Its working fine with Vista (WMDC).
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If you've tried the above config change in the XP machines Activesync settings, you could always try uninstalling and reinstalling Activesync 4.5 after you've backed up important data from the phone.
Flying Kiwi said:
I'm not sure what you want to connect to the internet - is it so you can have your Kaiser use your desktop PCs internet connection (what I suspect is the case) or the other way around (in which case internet connection sharing would come into play)?
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Yes, I am talking about the former one.
If the problem is the former above, try changing the 'Automatic' in the Desktop Activesync 'This computer is connected to' section to 'The internet'. I had a WM 6.1 HTC ROM on my Kaiser for a while and this was the only way I could get it to connect (the WM 6.0 ROM works fine in this regard under Automatic).
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Tried but no use. Still not able to update the weather and access the internet by opera/IE mobile.
Not sure what you mean by manually added Airtel though. If thats also your landline ISP, I've never experienced a need to configure down to the level of specifying the ISPs name. The only ISP where names come into it in my experience is the one the phone is connected to over the air as the network of choice (Airtel going by your profile) and that should be fully set up using the HTC Configuration Wizard built into HTC TyTN II ROMs automatically a short while after it connects to the network for the first time (or after a hard reset). Is this not happening for you?
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No, I have to manually add the configuration to connect to my ISP(Airtel) over the air (Edge). I know this nothing to do with active sync but I mentioned it here for the sake of the information.
If you've tried the above config change in the XP machines Activesync settings, you could always try uninstalling and reinstalling Activesync 4.5 after you've backed up important data from the phone.
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I tried this too, still no success.
Any other suggestion would be grateful.
[email protected] said:
I tried this too, still no success.
Any other suggestion would be grateful.
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Try disabling or removing any software firewall on the XP machine if it has any? Is the phone in the same state when you connect it via WMDC and this works as when you attempt the same through Activesync 4.5 and it doesn't? Did you end up doing the hard reset suggested?
Flying Kiwi said:
Try disabling or removing any software firewall on the XP machine if it has any?
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I have AVG 8.5 free Edition, but I dont think AVG firewall is creating any problem as I have access internet in tha past using the same machine. Anyways I will check it out.
Is the phone in the same state when you connect it via WMDC and this works as when you attempt the same through Activesync 4.5 and it doesn't?
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yes.
Did you end up doing the hard reset suggested?
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I will not do this as it time consuming to setup all the things.