[Q] Help with mms - Nexus One Q&A, Help & Troubleshooting

Ok so I'm on stock 2.2.1 and when I receive a mms it just says download but never downloads. Also when I send a mms another number shows up. I tried sending one to myself and I got it from another number and I couldnt download it. I have my mms settings as follows
Name: T-Mobile US-MMS
APN: epc.tmobile.com
APN type: mms
Everything else is default. I have the 9.99 web2go data plan and I dont know if I should ask Tmobile for help and they say I need the android data plan which is crap. Anyone with similar problems who have found solutions or if you know whats wrong please help.

Related

MMS apn settings

Ok so I had to do a factory reset on my nexus for an unrelated reason. I am on the web2go data plan and I had my apn settings for data and another for mms. Everything was working fine until I did the reset. I entered the same settings and now I cant send or receive any mms's. Here are my settings for my mms:
Name: T-Mobile US-MMS
APN: epc.tmobile.com
APN type: mms
Everything else is set to default. This kinda sucks because some long text messages that I send or receive are converted to mms. So any help on how to get my mms back. I would feel cheated having a superphone with no mms *cough iphone <3.0 cough*
I had a stock Nexus One ROM and then flashed the Desire one... since I've flashed my MMS has not been working either... and I definitely have the correct APN settings, I've tripple checked it!
Problem solved. I forgot to put default as apn type for data access.
Above do you have the same settings above as mine? Also did you try reboot? Was mms fine before you flashed rom?
My settings are different as I'm using Vodafone NZ but I've looked up the information and I'm 100% sure I've got it correct... Are you saying your MMS didn't work until you changed the APN type for your data APN to default??
And yeah I was able to PXT and 3G when I first got my Nexus One, after I flashed the Desire ROM I lost 3G and PXT... When I set the correct APN I managed to get 3G working but still no MMS
I am having the same issues on tmobile us. I can not get the pictures to download. Before I had some settings wrong, after fixing them I do not get the error anymore, but I do not get to download the message. Anyone have any ideas or solutions yet??? I am using Modaco Aplha 19
I am having the same issues on tmobile us. I can not get the pictures to download. Before I had some settings wrong, after fixing them I do not get the error anymore, but I do not get to download the message. Anyone have any ideas or solutions yet??? I am using Modaco Aplha 19
What about sending MMS? If I try to send an MMS it just sits there loading forever and never sends (This is using handcent) and when I try to download an image it just says downloading forever... :/
I'm relieved to hear someone else has a similar issue on Alpha 19.. Means its more likely to be a software issue and not something to do with my provider !
guys - you'll probably get more help if you search/post your issue in the MoDaCo Alpha 19 thread vs. starting a new one. this - unfortunately - is a common issue with this version of the ROM. it seems to be an inconsistent issue as well; sometimes i can send/receive without a problem other times i can't.
Vodafone, Nexus One and SMS/MMS (PXT)
LevitateJay said:
My settings are different as I'm using Vodafone NZ but I've looked up the information and I'm 100% sure I've got it correct... Are you saying your MMS didn't work until you changed the APN type for your data APN to default??
And yeah I was able to PXT and 3G when I first got my Nexus One, after I flashed the Desire ROM I lost 3G and PXT... When I set the correct APN I managed to get 3G working but still no MMS
Click to expand...
Click to collapse
Given the problems experienced by Vodafone users with HTC mobiles, I have posted my solution to this thread: http://forum.xda-developers.com/showthread.php?t=901491

MMS APN Settings for $9.99 Web2GO

My internet works perfectly with the internet2.voicestream.com apn. However my friend is trying to send me a picture but my phone wont download it. I switched to this cheaper data plan yesterday and since then I cant receive any mms.
Does anyone have a working way to get mms? I'm okay with switching apns everytime I need the mms to work. Thanks.

Mandatory Data Plan for Unlocked Captivate on TMobile?

Hi All,
Tried to search for this already but didn't find it.
I have an unlocked Captivate and am using it on the TMobile Network. I was originally on a $10 a month Data Plan but for some mysterious reason, I am no longer to get on the internet, nor send out any MMS. I am still able to receive MMS but just can't send any at all.
Any time I try to send a MMS, it sits on the "sending" status for about 15 min and then it finally just comes back to me with "failed".
I have been using this data plan on my phone for about 2.5 months now no problem and then a few days ago, it basically crapped out on me.
I have tried a few different APN settings:
Data Roaming is Checked
Access Point Name: t-mobile
APN: internet2.voicestream.com
MMSC: http://216.155.174.84/servlets/mms
APN Type: internet + mms
All others are not set
Access Point Name: t-mobile
APN: wap.voicestream.com
MMSC: http://216.155.174.84/servlets/mms
APN Type: internet + mms
All others are not set
and
Access Point Name: t-mobile
APN: epc.tmobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
APN Type: internet + mms
All others are not set
I would set one of them in the settings, restart the phone and try them. They now always default to the "web2go" upsale screen.
Before I always had it set to the internet2.voicestream.com settings and it worked great.
I tried calling TMobile and they are now telling me that the "system" has somehow figured out that I'm using an Android/Smartphone and isn't allowing me to use the $10 data plan anymore.
I don't understand how that is if every rep has had to ask me what phone I use, unless one of the times I called in, the rep entered that into the system and now they know?
Now they are saying the only way that I am able to send MMS now and or get on internet is if I upgrade to the 200mb/mo for $15 data plan or $30/mo for unlimited.
Can anyone verify this? That they somehow the System is able to see what kind of phone I use and if so... would I be able to trick the system somehow and use a non smartphone like an old nokia for a while and go online, etc... and then switch back to my captivate if it works?
I feel like they're just trying to upsell me and a bratty rep kicked me off moreso than the "System".
Call tmobile and ask, its open.source so.they shoukdnt do anything, they might be doing guess work about it though
sent from my rooted captivate

[Q] Unlocked Samsung Captivate won't download MMS, even with the carrier correct APN,

Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
ElleJay2013 said:
Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
Click to expand...
Click to collapse
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
BWolf56 said:
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Locked MMS would come from your current carrier so you would have to ask them.
Although, if you were on Wifi this entire time, it's normal it didn't work. As I mentioned earlier, you need to be on your data (3G/H) to download MMS. You should be able to redownload the pending ones, just hold over the MMS and hit redownload.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Rogers APNs
norm182 said:
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Click to expand...
Click to collapse
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Let's hope that's all it is, I couldn't help but notice that the reference was "APN" instead of "APN's". I'm just finishing work on a Captivate and happen to have a Virgin acct so I'll try it shortly and see
Oh my. I am so sorry, I didnt even get close to trying my virgin acct on the captivate I was working on. The customer was hovering to get it back, so sorry for misleading. How did you make out ElleJay? did you finally get your unit going?
BWolf56 said:
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Click to expand...
Click to collapse
i had a similar problem a few months back and sporadically since. i talked to rogers and was advised to go into apn type and edit it to say - internet,mms instead or default,supl,mms
try it and exit then go back in and make sure it stuck. for some reason it takes more than one try sometimes.
hope that helps
Remember, they bought with rogers as original, but are trying to setup virgin...but yeah, the overall consencus is that they may be missing an apn setting and "of course, gotta be on data (3g)" lol. Now just more concerned as to whether its up and running.

C6903, can't send MMS on tmobile USA

Hi guys,
I have LTE working on my phone but I can't send or receive MMS? I have copied the exact setting on here, also tried the z1s setting but both nothing work?
Z1S APN setting
Enter name: T-Mobile Internet and MMS
APN: epc.tmobile.com
Proxy:
Port:
Username:
Password:
Server:
MMSC: h t t p : //mms.msg.eng.t-mobile.com/mms/wapenc (spaces for new poster)
MMS Proxy:
MMS Port:
MCC: 310
MNC: 260
Authentication type:
APN type: default,supl,admin,dun,mms
recommended setting for C6903
Name T-Mobile US
APN epc.tmobile.com
fast.t-mobile.com (for LTE devices)
Proxy blank
Port blank
Username blank
Password blank
Server wap.voicestream.com
MMSC ht tp: //mms.msg.eng.t-mobile.com/mms/wapenc (space for new posters)
MMS Proxy 216.155.165.50
MMS Port blank
MCC 310
MNC 260
Authentication type not set
APN Type default
APN protocol IPv4
Bearer Unspecified
Call TMO USA and tell them you have problem sending MMS. They will send you a SMS with the right settings. Even if you think you got the right settings probably you missing something and there is nobody else who can give you better settings than TMO Call Service.
Im new to this T-Mobile service as well as Sony Xperia Z1s and I have been having issues sending and receiving group messages which are MMS since the first day... T-Mobile says some bull**** its a common problem with Android phones or that each member in the group must have group messaging enabled. Well it worked just fine when I was on AT&T with a Samsung Galaxy S4 so i told them there full of crap. Its either the phone thats having the issue or its T-Mobile and ive done some research and there are several phones that have issues with MMS on T-mobile not just the Sony... Call them and escalate past the donkeys at level one and get to level two so they can submit an incident report to the engineers so they can fix it. It is there job to fix this type of ****.
tiptoekirk said:
Im new to this T-Mobile service as well as Sony Xperia Z1s and I have been having issues sending and receiving group messages which are MMS since the first day... T-Mobile says some bull**** its a common problem with Android phones or that each member in the group must have group messaging enabled. Well it worked just fine when I was on AT&T with a Samsung Galaxy S4 so i told them there full of crap. Its either the phone thats having the issue or its T-Mobile and ive done some research and there are several phones that have issues with MMS on T-mobile not just the Sony... Call them and escalate past the donkeys at level one and get to level two so they can submit an incident report to the engineers so they can fix it. It is there job to fix this type of ****.
Click to expand...
Click to collapse
That explain everything. TMO servise is crap. Sorry to hear that.
tiptoekirk said:
Im new to this T-Mobile service as well as Sony Xperia Z1s and I have been having issues sending and receiving group messages which are MMS since the first day... T-Mobile says some bull**** its a common problem with Android phones or that each member in the group must have group messaging enabled. Well it worked just fine when I was on AT&T with a Samsung Galaxy S4 so i told them there full of crap. Its either the phone thats having the issue or its T-Mobile and ive done some research and there are several phones that have issues with MMS on T-mobile not just the Sony... Call them and escalate past the donkeys at level one and get to level two so they can submit an incident report to the engineers so they can fix it. It is there job to fix this type of ****.
Click to expand...
Click to collapse
I figured out the problem, it has something to do with their LTE network. Whenever I am on LTE, I won't be able to do MMS, but if you go to
Mobile Network --> Network Mode ----> choose WCDMA/GSM only.
The phone will be running on H+ or 3.5G instead of LTE, then all the MMS will go through without problems. Once you switch back to LTE the problem occurs again..it's retarded.
Tougefreak said:
I figured out the problem, it has something to do with their LTE network. Whenever I am on LTE, I won't be able to do MMS, but if you go to
Mobile Network --> Network Mode ----> choose WCDMA/GSM only.
The phone will be running on H+ or 3.5G instead of LTE, then all the MMS will go through without problems. Once you switch back to LTE the problem occurs again..it's retarded.
Click to expand...
Click to collapse
LOL...how this can happen? Unbelievable.
The Fix
Still having MMS issues? Try this (I have the Z3, and same issues, but this fixed it!)
1) Add a NEW APN (Settings-->More-->Mobile networks-->Access Point Names ((APN))-->push the + sign button) using these settings (and make sure to select it after creating and saving it):
Name: T-Mobile Data 2
APN: fast.t-mobile.com
Proxy: not set
Port: not set
Username: not set
Password: not set
Server: not set
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: not set
MMS port: not set
MMS protocol: WAP 2.0 <---(DOES NOT APPLY TO THE Z3, BUT OTHER PHONE USERS MAY WANNA TRY IT)
MCC: 310
MNC: 260
Auth Type: not set
APN type: default,mms,supl,admin,hipri
APN proto: IPv4/IPv6
APN roaming proto: IPv4/IPv6
APN enable/disable: enable
Bearer: unspecified
Now to fix the issue with MMS messages being separated for no good reason (stock app can't handle them properly).
Guys...............this is the answer to your MMS problems. I have the Z3 and the same issue with the crappy stock text app. Textra is fantastic, looks COOLER than stock, and has all sorts of neat extras. (The add-on app that gives you cool iOS emojis that look better than the ones that come stock with Textra can be found here.)
My notes on Textra (please read):
2) ENABLE Stock Messenger app, making sure in "App info" screen (in Settings) that the "Notifications" box is unchecked. (Not sure if unchecking it matters, but I'd do it anyway to avoid double notification of incoming texts.) Also, under Stock Messenger's settings, make sure ALL boxes are unchecked as well. (You can try disabling stock text app if you want, but I don't, so not sure you really should either, but it might still be ok?)
3) In Textra (download this great text SMS/MMS messaging app if you haven't already from Google Play Store), make sure it's your default app, under Settings, "Use MMS for Group Chats" should be checked, MMS Settings: No Limit, and check the T-Mobile Wifi Calling Fix box too. (Post here or PM me if you'd like additional Textra settings suggestions.)
OPTIONAL: IF HAVING ISSUES RECEIVING TEXTS FROM iPHONE USERS WHO HAVE iMessage ENABLED ON THEIR IPHONE, THEN FOLLOW THIS: And lastly, there’s the “iMessage” issue ppl like myself are/were having (also those with LG G2 I’ve heard have this issue too) where when someone with an iPhone sends you an MMS pic text msg while their iMessage option is on, you don’t get the text…….. try this (a T-Mobile store rep told me this and it worked!): send YOURSELF an MMS photo text msg but include at least one other phone # as well too. If you’re using Textra or anything besides just the stock text app, then do this for EACH app. If that is the case, then do it via stock app first then Textra (easier this way). If you receive the pic successfully, then ask anyone you know with an iPhone to send you an MMS message (preferably having a 3rd phone # in on it too, but not sure if you need to) with iMessage ON. If you receive it, then it worked. If not, try this again.
Good luck!
RockStar2005

Categories

Resources