hi guys, i got my Diamond and was very pleased with it, but i got a problem with the Outlook e-mail client...
i've set-up my outlook client to sync with my gmail imap, but i found out that it won't sync with the schedule settings (x minutes) while on stanby mode... a very strange behavior...
but when i turn on the device it will automatically sync with gmail, but the problem is i need to keep on turning my device on & off... it's just like using the manual checking method...
anyone out there having the same problem?
i've tried exchange push mail, it works fine even the device is on standby mode... (the D-pad ring flashes if i got mail pushed immediately)
Getting exactly the same issue, been searching around, but can't find a solution to it at all. If I do a manual send and receive then everything comes through fine.
It sometimes seem to work, but more often than not it doesn't. Anyone have an idea of a solution or what the problem is?
Also does anyone know how to schedule it so it only does it during certain hours of the day?
Thanks
Is there a way round this?
I've now worked out that when the diamond is locked with the screen off, it's effectively in suspend and won't check for e-mails while in this state. Is there a way round this? Think it's a bit silly that unless you 'wake it' it doesn't check for new mail.
or do I need to use push.....
I have the same problem for my other IMAP account as well. Don't know if POP is affected by this.. My screen is not locked when turned off however, it's just... off, stand-by.
We should not have to use push. That truly is completely different. Might this be some energy saving issue?
I've got the same problem! Anyone with any ideas?
was using ROM 1.37.707.1 before,
and now i am just upgraded to 1.93.831.1
in both version my IMAP with gmail worked fine.... sync time is every 5 min, and my phone get the mail even when on stanby....
default settings, even the IMAP settings were set automaticly
I just upgraded to SwiftBL 4.0, which is ROM 1.93.405.1. In that ROM, email works all right, but not fetching mail each 5 minutes in stand-by. When powered on it works flawlessly, it just won't wake up.
not only happens on Google, it happens on Hotmail too, it wont sync until the device is turned on manually from standby mode.
so just upgrade to 1.93 this issue will be resolved?
Nope, as I just said.. I'm running a 1.93 ROM, it does not work.
In fact, I did a test on this issue by removing the TF3D interface, unfortunately, the problem remains with and without TF3D. Most likely this is caused by the WM itself.
p.s. running 1.37 atm
It's a known issue and has been discussed a few times already. Sometimes it works, but it's not clear when.
I've tried other email software, but I did not really find a good one. I also tried Emoze and Emansio. Both do not support sub-folder. Emansio works perfect (also in stand-by) but it's not cheap.
So, I'm still searching for a good solution
I suffer the same.
I got to a point were I think I should decide when I have time to read my email, so I put in on Manual sync.
For some time ago I thought it was kick ass that mail got in to my Diamond automatically, but I do nothing with it.
Now, when I have some minutes, I sit down and check my mail Safes battery and my time
the best solution should be wait for the ROM fix I believe..
i've upgraded my rom to the original 1.93 (HK english) & found out that the e-mail for gmail imap is working perfectly...
i've tried to use it for a day, i even turned off my push mail to see if it really works...
it's doing fine for now, i set it to receive every 30 mins, so far i haven't got any delays or miss emails...
How do you lock your phone?
I found after upgrading to 1.93 it seemed to work fine, but I was using s2u2 at the time. I uninstalled this and now use the built in lock to come on automatically when I turn the screen off. Now it does not check for e-mails at all. Is there a setting to stop this or another locking app which won't stop e-mails from checking - I found s2u2 draining the battery so don't want to go back to it.
What one needs to have push email working on Diamond. I have 2 Gmail IMAP accounts that want to be pushed to my mobile?
EazyVG said:
What one needs to have push email working on Diamond. I have 2 Gmail IMAP accounts that want to be pushed to my mobile?
Click to expand...
Click to collapse
Push email and IMAP are two different things.
To have Push email, you need to have Exchange Server, which has Push email functionality.
Give yerself a break, get email once in 15 minutes.
I have got rid of the eager of getting the mails immediatedly: I mostly don't have time to answer anyway.
I know have set it to once in an hour! In weekends once in 4 hours. I myself make out when I want to read my mail, that's why push-email has been disabled here
Saves battery too
Strange problem - Diamond recieces email via M$ Exchange no problem but does not seem to send data back (e.g. does not update server that mail has been read) - any ideas?
I am on ROM 1.35
I am noticing some issues with push mail. looking at the logs it looks like the device forgets to wake and reinitialize a connection to ping the server. So activesync shows connected but it wont sync on new mail.
Thx
Thanks for the reply - any ideas on how to circumvent this? (apart from manually syncing data)
Looks like a ROM issue. I didnt have this problem with the kaiser. I will check the reg settings to see if anything looks different, but i have a bad feeling its Rom issue. I think we need to complain to HTC and get their engineers to sort it
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
carterisgod said:
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
Click to expand...
Click to collapse
I've only had my TELUS Diamond for a couple of weeks now. I did see where it wasn't automatically syncing when I went from a Wi-Fi to a CDMA connection. I went into Comm Manager and reconfigured Wi-Fi to be on and the Data Connection to be on and ran a manual sync. After that I seemed to stay connected. It may also have had something to do with syncing through the PC and over the air to the Exchange server at the same time. In any case, I don't think it's TELUS or your Exchange server.
yeah, my wi-if and data connection are both on. I've called Telus and then HTC support with no luck.
This is my second Diamond with the exact same issue.
Im having trouble with getting telus mobile email to push to my device at a decent rate.
this might help you
http://forum.ppcgeeks.com/showthread.php?p=423742&posted=1#post423742
Same Problem
carterisgod said:
I'm having an issue with my emails not automatically showing up. Basically, ActiveSync is not syncing with the Exchange server automatically. I have it set to sync as items arrive.
I have to manually hit send/receive to get my mail.
This worked fine on my Rogers Touch. In fact, I would get my emails before they showed up in my PC Outlook.
Anyone else having an issue with ActiveSync/Exchange on the Telus Diamond?
Click to expand...
Click to collapse
I've had recurring problems with this as well, using a Telus Touch Diamond. I have taken the habit of resetting the phone and then it works fine for a day or two, then I find it isn't working again. I get enough junk that if I'm not seeing mail in a couple of hours I know when it's stuck.
I think it's a phone software problem, but haven't got a clue what. I was using a P4000 on this network for over a year on the same exchange server service (4smartphone.com) and never had problems. I'm hoping for a rom update for this and other quirks that must be tended to - principally in the browser. Cheers!
I am having the same issue with my HTC Diamond. When setting the schedule to "As items arrive" it will connect to the Exchange server, but never syncs. When I do a manual sync then, it carries out the sync, but disconnects from Exchange afterwards.
This worked perfectly on my HTC TyTN on the same Exchange server.
A week or so ago I realized I wasn't getting any emails. It turns out activesync is no longer automatically syncing my exchange account (with sherweb). My other computers still work fine, but in order to sync my kaiser I have to go to activesync and actually tap "sync" instead of it happening automatically all day and night long like it used to and should. I didn't add any new software or change any settings. Does anyone know what the problem could be?
Hi All
I'm running the latest Cyanogen Mod and I seem to be having issues with Work E-mail. If it is set to retrieve items as they arrive (push mail), it syncs every other second, even though there is no new mail. However, if I set it to sync on a time delay, it works fine. I am using Exchange 2003. Is this a known problem? If so, could someone point me to a fix, I wasn't able to find one.
Thanks much
Well... a hard reset did the trick. Though I'm not sure if uninstalling/reinstalling the mail programme would have worked, didn't think about it until after I wiped