Okay so i brought an htc hero from a friend and i proceeded to the sprint store to get it activated. to my surprise they couldnt do it because after activation the hero wouldnt have a signal at all. so they were going to order another antenna for the phone. which should be here tomorrow but i dont think its the atenna anyway. but after talking to my friend he says that he had rooted/flashed the phone. when i was in class without signal still to the phone i got on the internet via wi-fi and noticed on the facebook page that my phone was picking up that it was a verizon droid which it isnt. now can this be causing my phone to not connect to the network or not. and i talked to a person from sprint over the phone for over an hour and he said that my esn number on the back of the battery doesnt match the one that is supposed to be connected to the phone. plz someone help me im stuck and dont know where to go from here. Thank You in advance
RawGrimReaper said:
Okay so i brought an htc hero from a friend and i proceeded to the sprint store to get it activated. to my surprise they couldnt do it because after activation the hero wouldnt have a signal at all. so they were going to order another antenna for the phone. which should be here tomorrow but i dont think its the atenna anyway. but after talking to my friend he says that he had rooted/flashed the phone. when i was in class without signal still to the phone i got on the internet via wi-fi and noticed on the facebook page that my phone was picking up that it was a verizon droid which it isnt. now can this be causing my phone to not connect to the network or not. and i talked to a person from sprint over the phone for over an hour and he said that my esn number on the back of the battery doesnt match the one that is supposed to be connected to the phone. plz someone help me im stuck and dont know where to go from here. Thank You in advance
Click to expand...
Click to collapse
You'll need to RUU... find instructions and everything you need here
Related
My mums got a new compact 4 and ive been setting it up for her. But for some reason i simply cant get webnwalk working.
Ive tried using tmobiles configuration website downloader. Ive tried manualy making a new connection. Ive even tried a hard reset
And it still wont connect to the internet.
I get the H and the G icons but it just never seems to connect.
I get the:
The answering modem has disconnected
error message.
Ive even been on the phone to tmobile tech department and they dont know whats happening...
Has anyone got any clues how to fix this?
Its pretty make or break if this doesnt work we have to send this back.
Nutsy
I'm not sure if the t-mob branded diamond has the connection setup app, but check here:
Start->Settings->Connections->Connection Setup
If its there, run it and it will automatically configure the necessary settings for web n walk.
If it's not there, there is a cab file for it in these forums somewhere (I did a quick search and couldn't find it, but I know it exists)
No the apps not there...
As i mentioned before I used the webtool on tmobiles website that downloads WnW settings to the phone...
Oh to add. It does some times work on GPRS...
But most of the time it gives the error.
H so far never seems to work.
That does seem odd - GPRS and 3G/HSDPA use the same connection settings so if one works, the other should be fine as well.
Have you got any other phones to test that it's not a t-mobile fault?
No Pda phones that use data...
Btw radio version is .03
Is this a known bug?
It seems to work connecting to the gprs first time per reset... When it finds a H network thats when it screws up and wont connect to anything after that point.
Thanks for your reply in my thread (http://forum.xda-developers.com/showthread.php?t=435593&page=2). Its cold comfort to know someone else is in the same boat as me.
Have you tried the SIM in another HSDPA mobile? My SIM doesn't get 3G/HSDPA access in ANY phone I put it in. If your SIM works in another phone then you kno it's the phone not the network, but if it doesn't, it MUST be T-mob. BTW - are you in London somewhere? And are you (your mum) on a Combi package? Just curious if it's an area/package thing.
LLOYDY
yeah in london... and we have the package thats 1000 minutes or 2000 texts, cant remember if thats combi or flex sorry
i was going to go down to the shop today to say there might be a fault with the phone
NutsyUK said:
yeah in london... and we have the package thats 1000 minutes or 2000 texts, cant remember if thats combi or flex sorry
i was going to go down to the shop today to say there might be a fault with the phone
Click to expand...
Click to collapse
Why dont you just phone t-mobile support?
You seem to think i havent.
I was on the phone with them for over an hour yesterday.
Been to the Tmobile shop, and it appears its the simcard thats faulty.
Ive put there flex sim into my phone and then it would connect.... Put my sim into there phone and there phone wont connect.
And its HSDPA thats where the faults happening... Not GPRS
In the process of trying to get Tmobile to send a replacment sim
Anyway been to the Tmobile shop today... And worked out my sim is faulty...
Tryed the shops sim in my phone and it worked... tryed my sim in there phones and they couldnt connect...
The shop had no blank sims so i had to order one from customer service for free should get it in the next couple of days.
Ill keep you updated
NutsyUK said:
You seem to think i havent.
I was on the phone with them for over an hour yesterday.
Click to expand...
Click to collapse
No, I assumed you hadnt as you didnt mention it.
Sounds like youve sorted it anyhow.
Hi i have a brand new unlocked phone but when i insert my simcard phone is booting type the sim pincode, starts up and it says no service.
Ive tried 3 different network providers (prepaid)
Sometimes when im outside i get a signal but its very poor then when im going into a building the signal gets lost and again no service.
Im realy stuck with it cant find answers, tried everything factory reset everytime with a new simcard. I have the latest update. Phone is US version.
Thanks in advance...
Had the same problem with my wifes phone, it worked for about a month then the radio would bounce between 1 bar at boot then fade to nothing, Ive flashed 3 different radios version to it still no go. Ended up sending it in for a replacement only to find out that HTC had a small batch of bad radios in a few phones. Tmobile just swapped it no questions asked.
Should I try to flash with other radio versions and how can i do it? I live in Belgium and got the G1 from Ebay so i dont think i can return the phone. The Seller says that the phone was 100% ok... So nothing I can do about it...
My advice is to check whether the phone has been blacklisted. It's what happened to mine - bought on ebay, was working fine for a week, then just got no service. Phoned up T-Mobile and they told me that it'd been reported stolen, so I then spent a couple of days fighting with the ebay seller, but it's working fine again now.
How can i check that on T-Mobile site? Im not familiar with T-mobile....
Thanks
As far as I know you can't do it online, so just phone them. Shouldn't take too long, just make sure you have your IMEI number ready (which is underneath the battery or can be found by typing *#06# into the dialer).
Edit: Or, the IMEI number can be found in Settings -> About phone -> Status
Called T-Mobile nothing they can do about it... I said if i give you the IMEI... Answer nothing we can do about it... 13min cal from Belgium to US hmmm how much will that cost
Now I really dont have a clue what to do...
Someone else any ideas?
Nightshop said:
Called T-Mobile nothing they can do about it... I said if i give you the IMEI... Answer nothing we can do about it... 13min cal from Belgium to US hmmm how much will that cost
Now I really dont have a clue what to do...
Someone else any ideas?
Click to expand...
Click to collapse
I'm not sure how all this works, but if you're in Belgium, shouldn't you be calling TMobile Europe or something? Can a U.S. blacklisted phone not be able to get service with other providers?
Did not help calling T-mobile... Any suggestions??
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones
Hey all I have rooted and S-off with moonshine and flashed This Rom to my Sprint Htc One. I then programmed it to work with page plus cellular, in which it was working great for about 3 days. I had gotten a text around 3:30AM & when I woke up the phone had NO signal, service, or data! Upon further examinations, I found that my settings to adjust the roaming features was GONE! The ESN checked out clear thru Sprint so I'm not worried about the phone being shut off or anything. Could this be an H-boot issue or what? I have since reinstalled the mentioned rom above but my settings are still gone. The pull down menu shows the Airplane mode to be on but it is NOT on anywhere else and I can't turn it off in the pull down menu. I hope this is my problem but I really need to know how to resolve it. I've tried to do a screenshot of the pull down menu but it grabs the home screen.
EDIT: I have resolved my issue. When I originally programmed my phone, I left the sim card from sprint in the phone and went with page plus. Evidently, with the sim in place, sprint was able to change some settings to shut off my radio. I found out thru sprint that the phone was activated on july 21st & deactivated on july 22nd. This gave them about 12 days to shut off my radio after deactivation. I went into cdmaws and found what they had changed, switched it back for a working radio again.
gimmeitorilltell said:
Hey all I have rooted and S-off with moonshine and flashed This Rom to my Sprint Htc One. I then programmed it to work with page plus cellular, in which it was working great for about 3 days. I had gotten a text around 3:30AM & when I woke up the phone had NO signal, service, or data! Upon further examinations, I found that my settings to adjust the roaming features was GONE! The ESN checked out clear thru Sprint so I'm not worried about the phone being shut off or anything. Could this be an H-boot issue or what? I have since reinstalled the mentioned rom above but my settings are still gone. The pull down menu shows the Airplane mode to be on but it is NOT on anywhere else and I can't turn it off in the pull down menu. I hope this is my problem but I really need to know how to resolve it. I've tried to do a screenshot of the pull down menu but it grabs the home screen.
Click to expand...
Click to collapse
i say reinstall the RUU to return to stock, just to check if your phones hardware are %100 fine then do all the mods agains
Muhammad.Muayad said:
i say reinstall the RUU to return to stock, just to check if your phones hardware are %100 fine then do all the mods agains
Click to expand...
Click to collapse
I will give this a try and here is a screenshot.. As you see the wifi still works but the radio has been disabled.
Edit: I completed the RUU and still have NO cell radio, wifi works fine. I've only had this phone 3 days before it stopped working and NEVER dropped it or abused it. I have read posts where some folks had the antenna wire come off but I'm thinking this is just what sprint is telling people. I don't see where there would be enough room inside the ONE for the wire to just "Fall Off"!
Sent from my HTCONE using xda app-developers app
Well I still have an Ipod like Htc One! No luck yet on restoring the cell radio and I'm kind of lost where to go from here. I'm guessing if the antenna wire came off, there would be no settings for roaming so I'll take it apart to see if that's the problem.
Help with NV items
I have tried every ruu and even went back to the 1.44 hboot to let my phone update itself to android 4.3. When I do the factory reset, my nv settings stay just as I programmed it to page plus. What I need is for someone to send me a copy of their NV items read thru cdmaws paid version or qpst, any means you have to read Please? I don't need or want any imsi or meid or personal info, just the nv items from a working phone. I'm really beginning to think that my phone needs to be replaced but I bought it from ebay and am not a sprint customer. If anyone knows how I could go about getting this replaced thru htc Please let me know but I would like to try the nv items first. If I messed up the phone then I'll fix it but I really think I have a hardware issue, otherwise I'd never think about a warranty.
Just out of curiosity, when you flashed the software to your phone and you lost your signal and settings, did the baseband on the phone show as "Unknown"? I get that from time to time, either due to incompatible software or a bad flash.
The phone actually worked great for about 3 dats and the baseband was and still is showing. I feel that I may need to send it in for warranty but I'd like to have the original nv items to flash first to see if my cell radio will work. The wifi works fine and I can change the radio in *#*#4636#*#* to anything I wish but that still doesn't give me reception. I've been flashing phones for 3 or 4 years & have seen the baseband show up as unknown but I've never lost cell radio until now. :crying:
" I don't see where there would be enough room inside the ONE for the wire to just "Fall Off"! "
Well it actually can. Not fall off literally but rather disconnect from its socket. This has actually been an issue with the HTC OneX's wifi antenna also.. If u check out this guide: http://www.slashgear.com/htc-one-teardown-proves-durability-a-top-priority-28275687/ you will see the black cable that goes from top to bottom and connects two pcbs. That's your culprit if indeed you have a hardware issue. What i would do if i were you is first find one of my carrier's antennae and go as close to it as possible and see if you get any reception at all (best chance i guess is in a subway station). I guess that once you're that close to a transmitter your circuitboard is sufficient antenna though i might be wrong. If i am right and you get reception than its hardware. If you dont get reception than the cause is uncertain..can be hardware, can be software.. Anyway, i wish you best of luck with fixing your problem!
Cheers!
Wish me luck, today I'm headed to the sprint store to see if the tech can find anything out for me.
Edit: No such luck! The guy told me that when the phone was deactivated thru sprint that the radio was shut down and if I got a contract to activate the phone, then it would work! Hmm I didn't buy that so I told him I programmed it to page plus which worked for a while & bla bla bla... No go. Does anyone know how or if I could send it back to HTC for repair?
So i wanted to do the BYOP with straight talk.. Went to the store got a BYOP Kit $59 and another 1 month $45 Card. Then (after checkin straight talk's MEID check on there site) Checked the MEID of the Samsung S3.. Went thru the activation process and it went thru fine.. Phone Didnt work. It was stock no root ect. Well... I suspected maybe there was a lost/stolen or past due so i called sprint and after 4 attempts and some social engineering that SWIM is not and is proud of was able to determine there is 249 balance and they wont release the phone .. The guy lied to me and said it was deavticated and free and clear. Great.
So yesterday I find a HTC one with a cracked screen but still works.. Great. I run the MEID thru straight talk and Sprint and its good and clear.. Awesome no past due's everything is ok.
Get home tried using the Tmobile Micro Sim and completed the activation process and it goes thru ok! (Dont you love how they make ya feel warm n fuzzy..) I go into the setting on the HTC one and change the mobile data between 4g lte Cdma to gsm and then do the root and sim unlock running viper and get the hidden menu and via *#*#4636#*#* and change the settings to WCDMA GSM ONLY Gsm Auto Prl.. And nothing..
Then spent 2 hours on the phone with Straight talk, got them to cancle out the Tmobile sim and Activated a Att Mirco Sim (They Said it would be better coverage ect) And still Notta.. I got a Htc One 32gb Boot Loader Unlocked (Presumably SIM Unlock) and Rooted and Would really like to get it working on Straigh talk.. I have seen a couple of people on here that have accomplised this But cant get a response from them how they did it.
I really need a working phone cause of the kids, ect. Does anyone have any ideas?
I also have seen how some of these knock off MVNO's say that a past due bal isnt a issue and they can flash a Sprint phone No Issue.. But seems like the S3 wont work unless someone knows of a sure fire place that can do it.
Or getting my HTC ONE to work on a Sprint MVNO but im assuming they will want a UICC# or Sprint 4g Mico Sim card number. And I dont know how to get one of those or who might have them.
Any one have any solutions how i can accomplish getting a working Phone preferably with 4g.. Id even trade these damn things out at this point. I would most likely like to get that HTC One on Sprint thats been unlocked to work with straight talk using its International Capabilities and the ATT Micro Sim that is now active and registered because i have 3 months paid thru them.. Any ideas?
Mortland said:
So i wanted to do the BYOP with straight talk.. Went to the store got a BYOP Kit $59 and another 1 month $45 Card. Then (after checkin straight talk's MEID check on there site) Checked the MEID of the Samsung S3.. Went thru the activation process and it went thru fine.. Phone Didnt work. It was stock no root ect. Well... I suspected maybe there was a lost/stolen or past due so i called sprint and after 4 attempts and some social engineering that SWIM is not and is proud of was able to determine there is 249 balance and they wont release the phone .. The guy lied to me and said it was deavticated and free and clear. Great.
So yesterday I find a HTC one with a cracked screen but still works.. Great. I run the MEID thru straight talk and Sprint and its good and clear.. Awesome no past due's everything is ok.
Get home tried using the Tmobile Micro Sim and completed the activation process and it goes thru ok! (Dont you love how they make ya feel warm n fuzzy..) I go into the setting on the HTC one and change the mobile data between 4g lte Cdma to gsm and then do the root and sim unlock running viper and get the hidden menu and via *#*#4636#*#* and change the settings to WCDMA GSM ONLY Gsm Auto Prl.. And nothing..
Then spent 2 hours on the phone with Straight talk, got them to cancle out the Tmobile sim and Activated a Att Mirco Sim (They Said it would be better coverage ect) And still Notta.. I got a Htc One 32gb Boot Loader Unlocked (Presumably SIM Unlock) and Rooted and Would really like to get it working on Straigh talk.. I have seen a couple of people on here that have accomplised this But cant get a response from them how they did it.
I really need a working phone cause of the kids, ect. Does anyone have any ideas?
I also have seen how some of these knock off MVNO's say that a past due bal isnt a issue and they can flash a Sprint phone No Issue.. But seems like the S3 wont work unless someone knows of a sure fire place that can do it.
Or getting my HTC ONE to work on a Sprint MVNO but im assuming they will want a UICC# or Sprint 4g Mico Sim card number. And I dont know how to get one of those or who might have them.
Any one have any solutions how i can accomplish getting a working Phone preferably with 4g.. Id even trade these damn things out at this point. I would most likely like to get that HTC One on Sprint thats been unlocked to work with straight talk using its International Capabilities and the ATT Micro Sim that is now active and registered because i have 3 months paid thru them.. Any ideas?
Click to expand...
Click to collapse
Always make sure you check the imei of all phones you purchase. You mine as well flash it to cricketr or page plus. Also you can get edge speed with AT&T gs3 on straight talk