HTC HD7 on O2 Storage Size - HD7 General

Just taken delivery of a HTC HD7 (on 02) and on the box it says 16gb internal storage (and the same on the 02 uk website) however when i check on settings about the phone it is showing a total storage of 7.20gb and the same when i connect it to the PC via the zune software is anyone else seeing this ?
Have i been sold a duff ?

............Yep

Whats other peoples saying when you go via the settings menu about phone ?

O2 HD7
Total storage 14.63GB
Availible storage 9.57GB
I guess it's because the Zunbe software has 1.5GB ish 'reserved'?

Thanks had the phone replaced today and is now showing the same total storage as yours

Related

Problem installing to MicroSD with Activesync 4.5?

Hi all,
First post, and really hope this is a stupid newbie question! Just taken posession of my new Vario III and got a 6Gb Sandisk MicroSD to fill with my junk
The card is recognised fine in the kaiser and can access it and install cabs directly from it with no problem. The unit gives me the option where to install once I run a cab as expected...
However when I fire up Activesync and use an EXE installer (same apps) via the PC for anything, the 'Install to default directory' option is ticked and greyed out...I don't think its app specific henve Activesync isn't getting wind of the SD card at all?
Am I doing something really daft here or is there a problem? Can't find any references to this on the net hence I'm hoping its the former!!!! Why would the card behave fine in the PDA but drop off the face of the earth in Activesync?
Cheers for any help.
Bump
Hmm, well its looking increasingly like card problem...this morning my Opera icons were all scrambled (its installed on the MicroSD card) and File Explorer reported rubbish filenames on the card itself (random characters).
Soft reset it, and so far its okay again (but can't try Activesync as not on my home PC).
Its a Sandisk 6Gb card from MobyMemory - what are the chances its a bad card versus a bad unit from T-Mobile? Presumably high?!? Odd that noone else has reported similar issues though?
Cheers for any advice...
I am not sure ... but I dont install software in the microSDHC card.
I always install int he phone ROM. Hey we have 128 MB I installed bunch of apps and still have 97 MB free ...
Oh btw, I use that new SanDisk 6 GB MicroSDHC as well, just to store all the data, movies and PIE cache ... it works fine till now.

Pb of storage with my Diamond

Hello guys ,
i've just bought an HTC Diamond , and I have a problem ... I think it's a noob question , but i don't find the answer ..
In my memory settings my cellphone only detects a total of 82.94Mb memory for the storage , and 113.08mb for the program part, and when a take a look at the storage card , it is said that the total storage card memory is not installed ...
Does someone can help me ??
I have another little problem , when i try to send message it is said that's i cannot , and i have to wait 15s and try again (but i think it is because i have a prepaid card )
Thank you !!
FFS
This has been answered so many many times before
The OS and Radio take some of the RAM before it boots, and The OS and Radio are installed in the Storage memory and cannot be deleted thats why your available Storage is 113MB or something
Rory
so you mean that these 2 programs take almost 3.8gb ??
What do you mean 3.8GB?
How much is free of the Internal Storage?
Well , for exemple when i plug my HTC into my computer , when i take a look at the free space, it's said that i only have 82.2mb of free space . I bought this phone today ... i can't even put more than 20 songs
search, read, learn and if there is no other choice...ask!
meanwhile you are making a gigantic salad with ROM, RAM and Internal Storage. Maybe this 'll open yr eyes:
http://forum.xda-developers.com/showthread.php?t=402747
So be clever and connect it in Disk Drive mode and not an Active Sync or then navigate to Internal Sotrage folder
well i think i get it ... what i was talking about is the memory , not the storage ... but anyway, when i plug my cellphone on my computer , it is said that i only have like 80Mo of free space ... i'm sorry if i miss something , but my english is kind of poor ... I really don't know what i have to do ... i'am far from the 4Gb of free space i should have .. could you help me please ?? i already took a look at the forum , but i don't find the answer ..
Anyway thank you for your help
i just tried to format my internal storag, it is said " the mass storage cannot be accessed "

internal Storage Problem

Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Are you sure? If you click on "memory" in "settings" the first screen you get ("main" tab) only refers to the ROM and RAM available. You need to click on the "storage card" tab to find the 4Gb of internal storage
battlekat said:
Hello, I have an HTC Touch diamond from Telus, i've searched around these forums, and can't find quite the similar problem I have. My device only lists 102.55 MB of internal storage in the settings, and when i try to the Clear Storage program it says it can't find the mass storage, is this fixable or do i have to take it back to Telus.
Click to expand...
Click to collapse
I am experiencing the same issue with the Sprint version I received today. Same issue with the Clear Storage program. When I go to settings, memory, storage card, it says "Total Storage Card Memory: Not installed"
Thanks.
Can you find the internal storage using file explorer on the HTC and explorer on activsync on your PC? Have you suceeded in copying something to it using activsync? If you can it is there. Why it is not being reported in memory is not so clear
A problem which I had a few times ocured when I tried to start a programm on the internal storage whil it was conected to a pc as a internal storage then the Diamond gives the internal storage a other name such as internal storage 1, 2 etc
Have a look at your file explorer you maid find it there.
Willem
Slight variation on this topic but related.
Can someone tell me if there are hidden files or something similar on the internal storage?
When I look at All settings -> system -> memory, it says that there is 2725MB in use but if I total the individual values for each folder in my internal storage it only adds up to 2122MB. It's driving me mad as space is limited enough as it is...
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Addicteddddd said:
In a response to an earlier query, if you plugin your device as a mass storage device, the Internal Storage is unmounted from the phone's system so you cannot use it, and when you try to launch an application which requires this internal storage you can run into big problems of it "creating" a new Internal Storage. By this time when you unplug your device from the computer it will then rename your actual Internal Storage to Internal Storage 1/2 and you will have to go into file explorer and delete this, then reconnect your device to the computer and it should be ok again when you disconnect it.
Click to expand...
Click to collapse
A good point. To give you an example of how this works. I installed TT6 by putting my (legitimate) CAB file maps etc onto the internal memory by setting it as a USB device and using drag and drop in Explorer. The moment I disconnected the phone from the PC it re-recognised the internal memory and ran the TomTom auto-installation app. It is exactly the same as inserting an SD card into an SD slot of any other PDA.
Having same issue. I deleted the contents and the folder Internal Storage and am doing a hard reset. Will post results.
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
jreach said:
BTW - HTC and Sprint really should have a better solution to fixing this rather than all this mess. Even the ipod is easier to remount when you unplug during sync and I thought that was annoying....
Click to expand...
Click to collapse
I think you may have misunderstood what we are saying. This problem only occurs when you choose the (non-default) option of the PC recognising the internal storage as a seperate USB drive rather than as an activsync connection when you make your connection to the PC. If you choose that option then no automatic activsync activity will occur when you dock because activsync will not start. On the other hand file transfers will be much quicker and easier and you can use drag and drop in your PC's explorer.
If you decide not to use this facility then activsync works fine and you should have no problems with automated syncing and unplugging whilst that is happening (although that latter action is not recomended with either Windows or Apple based phones or PDAs).
The main advantage that Windows based PDAs and phones have over Apple based ones are that they are much more easily changed (as most of these forums show!) and "tweaked" to suit what the end user wants. Apple is more "technology for technophobes". However the disadvantage with the Windows system is that there is more for the end user to bugger up - hence all the cries for help on this forum.
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
jreach said:
No I understood what you meant. I was just comparing the issue. When Internal Storage still shows up under My Device but does not show up under Memory it tells me that the phone has "un mounted" the memory. The question is how do you re-mount this? Unless i am missing something which I very well may be....this appears to be the issue. At least the one I am faced with.
Click to expand...
Click to collapse
You remount it by returning the HTC to its standard activsync setting, via its settings menu You can do that while it is still connected to the PC and when you hit OK activsync instantly starts and syncs. In addition Explorer recognises it as a mobile device rather than the removable storage when it was in USB mode.
I do not think it is correct to compare an additional Windows feature (that the Apple does not have) with the standard feature that the Apple does have. A more accurate comparison would be the two in the same activsync mode, in which case they are similar, and neither has this problem
At the end of the day if anybody does not like the extra facility the HTC has to show and use its internal storage in the same way as a memory card when hooked up to the PC (because of its disadvantages) then they should not use it and they should stick with activsync. At least in Windows world we have the option.
WOW!
Dropping the ipod reference and my apologies for stepping on toes by mentioning it.
Setting it to active sync or hard drive has NO affect on this what so ever. I wish it did as it would be an easy fix. Apparently during any kind of disconnect the memory module freaks out and it corrupts the file system. That is apparently why the phone will not recognize it. Some people have had success connecting the phone over and over to a computer until it mounts the drive and then via the computer they format the drive and then hard reset and its fixed.
In this case its very similar as the HTC device will not remount the memory module. I contacted HTC and they verified that its a problem and have recommended an RMA to sprint.
Personally I don't even buy the HTC response. There has to be a way to remount the memory back to the phone as the drive will occasionally show up even in windows. It just wont allow a format as it locks up.
Oops sorry if I sounded a tad touchy... . I really did not mean to upset.
It is just that I think that Apple are really good at marketing to the "cool fool" market, and persuading people that they are technologically more advanced than they really are. The classic example of this is the iphone that was trumpetted as having lots of "new" benefits, which had been on other competitor's phones for ages. The only thing cutting edge about them is their ease of use (which is I have to admit very good)
However I do not have the problem you are describing with my HTC touch diamond, and nor, I suspect, do the vast majority of other users. My memory module has never freaked out and corrupted my file system no matter how many times I connect or disconnect and no matter how I do it. So I suspect it is not a universal HTC problem, but one limited to the way that Sprint and maybe others (I assume in the US?) have implemented the software, or maybe on a rogue batch of hardware or software?
No worries...text does that some times.
Yeah I think its pretty much a US thing. PPCGEEKS has a thread going about it and it appears to be all sprint phone related.
http://forum.ppcgeeks.com/showthread.php?t=37485
So far what I have is this: When using file explorer, under My Device Is a folder called Internal Storage. When I go into settings to check memory, I have Storage & Program, 102.55MB and 203.84MB, respectively, that's Total. In the Storage card tab, it says Not installed. And when i try to clear storage and format internal storage it says "no Mass Storage found"
So I hopped over to PPC and this is what I found, unfortunately i'm going to work so no time but will try and report later on.
Originally Posted by thacounty View Post
Ok, here is what worked for me.
Hard reset - Connect to PC, Once connected as a USB Drive, VERY IMPORTANT - Don't try to open drive, only right click.
Choose Format, FAT32, Quick Format. It took about 5 seconds, then soft reset and it is up right now... We will see.
No go, Vista won't recognize my diamond as a drive hence no format...
I now know what I did wrong, I copied the internal storage to pc then back again using the disk function instead of AS. I now have internal storage2 showing and can't access any programs.
Can anyone tell me how to rename I.S.2 to I.S please.
delete the Internal Storage folder (which will just be a folder) with total commander, resco explorer or file explorer, then connect ur phone to ur pc in disk mode, then disconnect and it should rename back!

Strange Missing Internal Storage problem

Hi all,
I am a new user of HTC Diamond, but I am not a newbie in Windows Mobile, previously was using StarTrek and older HTC model. Anyway, my Diamond runs no problem for me, except some strange problem with the missing internal storage.
I had searched through the Diamond thread about it and most of them were permanent lost of internal storage. But mine is a bit different: I found that after I play a game, eg. NFS, Experiment 13, the internal storage seems to be disappeared. The reason I felt that it is lost because in touchflo, some couldn't display anything, i.e. home not showing the time, the program tabs show me white blank space on all icons, music player couldn't detect songs, program installed in internal storage can't run with error "invalid shortcut target". And it also happen (although rarely) even when I am not playing any game (one example just happened few minutes ago would be after I changed the wallpaper settings in S2U2), it disappear again.
Although it does not occur frequently and it can be fixed by just a soft reset, but I would like to know if any Diamond user have this problem before. I am using the stock rom 6.1 anyway. Perhaps there is any tweaks or software caused this? I been using all the resources in xda extensively, so my pda is more or less equipped with every possible tweaks in xda (except cooked rom ).
Any idea guys?
The only time my Internal Storage ever disappears is when I connect a USB cable and choose 'disk drive' from the USB2PC popup. Maybe you're in disk drive mode? Go back to Activesync mode?
No, the phone wasn't connected to PC, nor to anything. It just disappeared itself after some occasion.
Which rom are you running?
Have you installed the internal storage hotfix available on HTC's website?
Which rom are you running?
Have you installed the internal storage hotfix available on HTC's website?
I am using the stock rom from HTC wm6.1.
ROM version: 2.03.707.2
Radio version: 1.09.25.23
If not mistaken, the hot fix you meant is just for Sprint Diamond isn't? From my HTC site for asia, there is no hotfix for internal storage ...

[Q] MicroSD problem

Hi, first sorry for my bad english.
Now to my problem just got a new Sony MicroSD 16GB Class4 card, plug it in my HTC 8s all working OK. So i put my favorit music on it whit the Windows8 synch app. No problem all went OK (the mp3 files are organised and well tagged Artist/Album/year/song title). But now whe i want to listen to my mp3 some of the files ar duplicated or triplicated in the WP8 standart player (tried some alternatives the same) but on the SD card i see just one file when i connect the SD card directli to my PC. Found some posts on MS forum but the problem was whit xBox music cloud but i dont us it got a FUP of 600MB on my mobile whit carier data.
Tried to format the card and synch all the mp3 again got the same problem whit some files again. after i checket the stats of the SD card in the phone and i got some strange numbers:
Its a 16GB SD card class4
It says card: 14.64GB
Used space: 8.09GB
so i went for details and the phon shows:
Music+video: 39.74GB
pictures: 0B
other: -33981857925 B (dont know whats whit the negative size, and its groving by the minute)
free space: 6.55 GB
Anyone got and idea how to solve this problem or anyone encounterd this befor ? Befor i used a 8GB SD card class8 and had no problems but the card died.

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