Do you guys think they would replace my phone because of the GPS issue?
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malicenfz said:
Do you guys think they would replace my phone because of the GPS issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
It depends on your problem. If you show them the phone won't lock and GPS doesn't work, then they have too.
If your GPS is not as accurate, they may not. I am not sure what the tolerance is for that.
I spent two hours proving that same case to them and I can speak in very technical terms with them. They just kept saying I need to use ATT navigator or my gps won't work. I told them they were a bunch of useless jack asses if they think anyone will buy that garbage. Long story short, they refused, I now run Axura where the gps works wonderfully and I could not be happier. Once my contract is up I am switching carriers.
Sent from my SAMSUNG-SGH-I897 using XDA App
It doesnt even lock on. I might have to go try that. And yeah i've thought about switching carriers bit being in the military only ATT works everywhere in the world.
Sent from my SAMSUNG-SGH-I897 using XDA App
malicenfz said:
Do you guys think they would replace my phone because of the GPS issue?
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
Tell them that the gps doesnt work, it wont lock and also that your phone shuts down randomly and that it is a known issue to samsung and att. also tell them your battery sucks ass. The more things u tell them that they cant prove it in the store they will replace it on the spot. I told the att dude about 10 things about the phone the dude didnt even say anything went in the back and brought me a brand new looking cappy.
Very well thank you all for the info.
mac208x said:
Tell them that the gps doesnt work, it wont lock and also that your phone shuts down randomly and that it is a known issue to samsung and att. also tell them your battery sucks ass. The more things u tell them that they cant prove it in the store they will replace it on the spot. I told the att dude about 10 things about the phone the dude didnt even say anything went in the back and brought me a brand new looking cappy.
Click to expand...
Click to collapse
x2. I walked into the repair center today and as soon as I said "I've got three things wrong with my phone" the guy was already working on the paperwork for my replacement. I was in and out in 10 minutes. The tech didn't even check anything to see if I was telling the truth, but then again I have a feeling I'm not the only person who has been to that store with a malfunctioning Cappy.
If anyone care: my first phone had the crazy self-pressing home button for a while (I learned to live with it as it wasn't so bad with certain roms) but then I started getting random shutdowns earlier this month and this weekend the GPS was just plain fubar (kept reporting me as being in Orlando instead of San Diego). Here's hoping #2 works out and I don't end up going through multiple warranty replacements just to find one that works reliably.
Also if u get a replacement check with shippmemt it is. If i rmr correctly the newer ones are 1008 that work better, you can check this under the battery. This was mentioned in one of the rom threads in the op but i cant rmr with one if i find it ill post it here
Sent from my Nexus One using XDA App
mac208x said:
Also if u get a replacement check with shippmemt it is. If i rmr correctly the newer ones are 1008 that work better, you can check this under the battery. This was mentioned in one of the rom threads in the op but i cant rmr with one if i find it ill post it here
Sent from my Nexus One using XDA App
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Click to collapse
This was mentioned, but just as many people say their phone works great and it is different build. I think it is a red herring.
Great. Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App
Strange the local warranty center utterly refused to replace mine
Related
So i bought a few of these batteries off of ebay and they are OEM HTC 1500maH batteries that come with the EVO. However when i put it in i cant press the letter T. i knwo this is happeneing due to pressure on the screen (its a little bigger than the 1300) but its weird cuz when i put the batteries in my moms incredible the problem doesnt happen. can someone please help me find a fix for this issue. its realllly annoying. and also i know it has nothing to do with the software cuz ive tried flashing multiple roms.
not sure if it has anything to do with it, but do you and your mom both have the same types of screens, or maybe one of you has SLCD, etc.?
I have an HTC Evo 1500 in my inc and T works for me. I'm AMOLED. Let us know what you've got.
I have an 1800 battery off of ebay and its a good bit bigger then the stock battery and everything still works
We all have AMOLED so i cant figure out why there should be a problem with just "my" phone
that's no fun man :/ just curious, what happens if you hold the phone horizontal?
Works perfectly fine. But I don't use landscape very much...
Sent from my ADR6300 using XDA App
Have you tried using different keyboards?
yep. tried swype, stock keyboard, the ime mod. none of them work..
Gahh Its Lee said:
I have an 1800 battery off of ebay and its a good bit bigger then the stock battery and everything still works
Click to expand...
Click to collapse
No problems with the Seidio 1750mah battery.
ok ive been using the stock battery due to the whole T not registering and i just got a siedio innocase 2 and popped it on my DI and the problem started happening with the 1300+ innocase! but now its even worse, the T, G and V wont register with the case on.. So im thinking about taking my phone into verizon and getting a replacement, but im not sure if they would give me a new phone because they might give me some its a 3rd party product bs and their not responsible for it... anyone have any suggestions on how i could get a replacement? lol
Well you said you noticed it when using an OEM battery... So obviously it's a problem with the phone.
Make sure you show them what happens when you try it on both you and your mom's Incredibles.
yeah im going to take them both in and show them. i should probably restore my stock backup and turn security back on before i take it in yeah?
dpwhitty11 said:
Well you said you noticed it when using an OEM battery... So obviously it's a problem with the phone.
Make sure you show them what happens when you try it on both you and your mom's Incredibles.
Click to expand...
Click to collapse
That would probably be smart, yes.
so i brought it in showed them the problem and knowing how verizon reps are (they think wiping the data fixes everything) they just wiped the data, problem was still there and a new phone should be here tuesday. just crossing my fingers the same thing doesnt happen to the new phone.
chingy51o said:
so i brought it in showed them the problem and knowing how verizon reps are (they think wiping the data fixes everything) they just wiped the data, problem was still there and a new phone should be here tuesday. just crossing my fingers the same thing doesnt happen to the new phone.
Click to expand...
Click to collapse
I have a question, did they let you keep your current defective phone while they sent a new one?
yeah they did
mikeymop said:
I have a question, did they let you keep your current defective phone while they sent a new one?
Click to expand...
Click to collapse
Any news?
Sent from my ADR6300 using XDA App
Yeah got the new phone and everything works perfectly now!
dpwhitty11 said:
Any news?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Sent from my Incredible ass phone
Do you still have the old phone, like after you got the new one
Sent from my HTC Incredible
If I flash back to stock rom, will they be able to tell that I have flashed other roms?
I'm considering trying to get a replacement due to random shut downs. My work has me on call and sometimes I pick up my phone and I don't know how long it's been off. My employees often text me important stuff from the job. So this is important to me.
So will they be able to tell?
Nope, make sure to master clear and then get the JH7 update to be sure.
cappysw10 said:
Nope, make sure to master clear and then get the JH7 update to be sure.
Click to expand...
Click to collapse
Agreed.
Though I suggest you hold out for another week or two and have them replace it for the Inspire. I'm going to do that soon, and speak to their 'Android specialists' about it.
Two things I don't like about that phone are the size (it's huge) and the lcd screen. I don't think I could go to an lcd after using samoled.
Plus, how would that work. I have a 2 year commitment with this phone, how could I trade for that one. I'm well past my trial period.
did you buy phone insurance? u coulda always just drop the phone and bust the screen.
if not, flash back to stock and the n00bs in the store wont know the difference. however, if you are well past your trial period, att is gonna send you to samsung more than likely. at least that is what they tried to do with me. my first captivate shut down every time i got a text message.
If you're insisting on switching phones, contact warranty and they'll send you another one. After they've sent you two Captivates, you are within your rights to ask for a different make and model. If they don't comply just ask for the Resolutions team, and they'll help you out.
thank you all
bms231 said:
did you buy phone insurance? u coulda always just drop the phone and bust the screen.
Click to expand...
Click to collapse
Because insurance fraud is always a good idea (purposely breaking your phone is insurance fraud FYI).
yeah. just say you lost your phone and keep it as a spare. i've done it twice now with no problems what so ever.
task650 said:
yeah. just say you lost your phone and keep it as a spare. i've done it twice now with no problems what so ever.
Click to expand...
Click to collapse
They won't put a block on the lost phone?
Sent from my SGH-I897 using XDA App
-Kevlar- said:
They won't put a block on the lost phone?
Sent from my SGH-I897 using XDA App
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Click to collapse
Last time i checked they did but eeh if it work for him it works...
Just wondering if anyone has managed to get a free battery from AT&T or Samsung?
I have the monthly warranty through AT&T and my phone is still under the manufacturers warranty.
I remember reading somewhere that someone did this and wanted to confirm...
Thanks
I was able to get from att with no questions asked.
Sent from my SGH-I897 using XDA App
goabunny said:
I was able to get from att with no questions asked.
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Click to collapse
??? Why would they do this? Did you have to give/send the old one?
Sent from my SAMSUNG-SGH-I897 using Tapatalk
goabunny said:
I was able to get from att with no questions asked.
Sent from my SGH-I897 using XDA App
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What did you say? Just went to your local AT&T store?
I too got one with no questions asked. I was actually wanting a new phone, which I got the next day on a return trip.
When I went into the warranty repair center I explained that my battery had been holding a charge all day and in most circumstances I'd have ~70% by the time I got home from work. Then over the past few days it was at 20% by the time I got home and would die within the hour if I didn't plug it in. I had some other problems with the phone too, but their solution to my problem was to send me a new battery.
I am going to ATT to get one soon
Do this:
Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.
New battery, boom.
Regards
Smith
Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD
smithisize said:
Do this:
Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.
New battery, boom.
Regards
Smith
Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD
Click to expand...
Click to collapse
Winning, thank you Sir.
xThe Enforcer said:
Just wondering if anyone has managed to get a free battery from AT&T or Samsung?
I have the monthly warranty through AT&T and my phone is still under the manufacturers warranty.
I remember reading somewhere that someone did this and wanted to confirm...
Thanks
Click to expand...
Click to collapse
The way I got mine was I went to buy my girlfriend the inspire I asked if the store I was at sold replacement batteries the rep said no but I can ship one to your house for free thought he ment just free shipping but that wasn't the case and two days later had a new battery in the mail
Sent from a happy phone using XDA Premium App
I don't have any ATT repair shops near, but I may try to do this at the retail store tomorrow
paintballkev812 said:
I don't have any ATT repair shops near, but I may try to do this at the retail store tomorrow
Click to expand...
Click to collapse
Same here, keep me updated. Thanks
Captivate battery
What is the reason they are offering replacement batteries so liberally?
danbisti said:
What is the reason they are offering replacement batteries so liberally?
Click to expand...
Click to collapse
Not sure to be honest. Maybe they replace any battery?
-----
On a side note, I went to the warranty center and everything went fine. Should have it in a few days. Hopefully this will fix my drain!
Originally it was a cheap (compared to a new phone) thing to try if you had the sleep death issue.
smithisize said:
Do this:
Walk into an ATT repair/warranty center. Tell them that if you leave your phone on the charger over night, the device shuts down after fully charging, and you borrowed a third party battery and the behavior didn't persist.
New battery, boom.
Regards
Smith
Just to add, I've done this 2 times. They also gave me the option of a new captivate each time lol, so I took it xD
Click to expand...
Click to collapse
Interesting, I have always wanted to try replacing my phone's battery to deduce whether my ROM or battery is causing poor battery life. By the way, I don't think I have ever seen an ATT repair/warranty center. Does anyone know if there is any in Chicagoland area?
Thanks!
I had one of the early Captivates that would randomly turn off. I tried several avenues to get it replaced, because it was way past the normal warranty limits. Several months later, I was surfing around and found an ATT service memo that addressed the issue. I called ATT and mentioned that document, and low and behold they sent me a new phone. The moral of the story is that you just never know. Service and support is like fishing.... just keep throwing different things in the water until someone bites.
i got my new battery through the mail today because there are no centers near my area either. worked like a charm. gonna love having two batteries. thanks for the heads up guys
Two batteries are great to have... Even though the one battery drains faster, lol
Sent from my SGH-I897 using XDA Premium App
I always call Warranty Exchange and they take care of anything I need. Although I do have to humor them with some basic t/s steps (all of which I've already tried ...and then some).
Boston repair center is in waltham they were very cooperative and gave me a refurb which fixed random shutdown gps problems. I wished I'd ask for a new battery.
Sent from my SAMSUNG-SGH-I897
So mine HTC Evo 3D was picked for warranty today by HTC. I needed make the choose, or live with an dust part under mine screen or not have mine new HTC Evo 3D for about 1 a 2 weeks.
The dust part.
So I made choose to let them fix the problem and now I have rehab, I can't check the time unless there is somewhere a clock, I can't check or answer mine mail dure breaks on work and I'm not reachable until the phone returns.
I guess many off you also miss your smartphone if its gone for warranty and it feels like rehab.
If it helps....find a iPhone and smash and burn it.....might get your mind off things bud :/
Sent from my SPH-D710 using xda premium
Lol no the iPhone I would in fact accept as temporary smartphone while mine phone is away for warranty.
But when the store where I bought it wanted to turn it for warranty and give me a temporary phone, I said no, but now I did it directly via HTC and don't have a temporary phone, but I think doing direct via HTC is faster as via the store would be slower.
They would send it to HTC to, but it would probably take longer for me to get it back as it goes via the store.
I understand what you are going through. I am addicted as well and I don´t know what I would do without it, even if it was for a few days. I have a friend that works in a drug-rehab clinic, and he told me that many people can deal with drug whitdrawal but they keep on desperately asking for their smartphone!!!
That video must be fake ha.
It's The Onion. Satire.
ScubaSteev said:
If it helps....find a iPhone and smash and burn it.....might get your mind off things bud :/
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
why would you do that?
--sent from my glacier.
It has been wensday since I'm having smartphone rehab. I got the following symptoms: I don't have any grasp off time right now, because the smartphone is also mine clock and to make it even worse there is not even one clock on mine new temporary workplace.
Further more I'm not able to set alarms myself, mine smartphone is also mine alarm clock and I'm not able to listing to music on the go and ofcourse I can't check mine mail during the workday.
And I'm not reachable.
Dude I just went to the store and forgot my phone and almost had a panic attack so I feel your pain lol
Sent from my YP-G70 using xda premium
I went to a job site (a car dealership) and left it in the drivers seat. It was raining and I'm guessing that with my tools and boxes, that I forgot to lock it with the remote or it did not lock. I didn't notice it missing until I went to my second job and went to hide it (which I normally do). I didn't hide it at the dealership because I was only planning on being there 20 minutes that turned into 2 hours.
I looked everywhere, being in denial, but I distinctly remember putting it in my car because it was raining and I had to conceal it while I ran out to my car.
Kinda sucks. Not only because I'll have to buy another one (I just bought one from Walmart so I can exchange it when the 32gb comes out), but also because I had a $20 case on it and an SGP Matte SP. I blame the iPad Mini. Thats probably what they thought it was!
I know there are plenty of threads about Anti-theft stuff but I'm kinda in a rush to push something to it from the play store. Ceribus or something rings a bell. Any suggestions?
I just installed Cerebus but I don't think it'll work without prior setup. I downloaded Plan B but I'm not sure it'll work either because it mentions it will only try to locate within the first 10 minutes.
Unfortunately I don't think there's anything that will provide any security without prior setup. Everything I've seen needs to be configured.
Lookout plan b... its on the market. You can push it to your device from the market website
Sent from my Nexus 7 using xda app-developers app
Yea I pushed Plan B. It went missing some time between 3:30pm and 5:30pm. I noticed it gone about 6pm. After driving back to my office to check my desk, back home, walmart, and home, it is now 11pm.
If I'd stolen a device, it would have been factory defaulted the instance I had a second to do it.
I'm in pretty good with the staff at the Dealership. My gf also works for the same group (different property though). She said they have security cameras all over. I'll get them to look at the tapes and see who it was.
Feel sorry about your loss. I don't think any security app help it, it's useless IMO. If the thief is smart enough, he/she will disable gps and wifi. So there is nothing you can do about it.
First thing i did on mine was installing cerberus. You can never be sure.
Sent from my Nexus 7 using xda premium
Fortunately a lot of idiots aren't bright enough to wipe/reset the device. Just ask that idiot Horizon Air flight attendant
http://www.padgadget.com/2012/09/24...ks-travelers-stolen-ipad-to-flight-attendant/
Best of luck to you.
Keep us posted
Sent from my Nexus 7 using xda app-developers app
Jafmf95 said:
Fortunately a lot of idiots aren't bright enough to wipe/reset the device. Just ask that idiot Horizon Air flight attendant
http://www.padgadget.com/2012/09/24...ks-travelers-stolen-ipad-to-flight-attendant/
Best of luck to you.
Click to expand...
Click to collapse
Not to mention that if you unlock and root your device you can install Cerberus as a system app so even if they do a factory reset Cerberus is still installed and active so you can track it. In this case only the thief smart enough to actually flash it with a new ROM will be free and clear. I don't remember how much it cost...I think like $1-2 was it, so even if it only gives you a 10% change of recovery...isn't that worth a couple bucks?
Dang. I know exactly how you feel. Hang in there; it may yet re-surface. I realize the almost hopeless optimism in saying that, but I`ve had my faith in humanity restored several times when losing stuff in the past. Let us know what happens! ps: Make Cerberus the first app you install with the new tab (or the old one, if/when it`s returned). good luck!
I talked to the big guy at the dealership and he told me they have security cameras there, so Monday they are going to look at them. Should be easy considering I was there for work and have my exact time there down to 2 hours.
Although I'm not sure what knowing who did it would do for me unless it was an employee... which they could fire them... but it was probably a hobo or a customer. Perhaps then one of the sales guys may know of them and hopefully has their address or something.
I haven't had any emails from those security apps that I tried...
I was thinking after I bought my new one that no only am I out the tablet but the $20 case and $20 SGP SP. So almost $300.
My mother-in-law suggested to claim it on my homeowners insurance because I had a tree fall on my home and I already paid my deductible for the year (which might be per incident). I have yet to call them yet. Probably do that Monday too.
Sent from my Nexus 7 using XDA Premium HD app
There isnt a option to Google lock the n7 ?(as last resort)
Sent from my LG-P500 using xda premium
Not sure if its related but look here - http://forum.xda-developers.com/showthread.php?p=33357157
Must be an incredible coincidence if that isn't yours (same place, both recent, etc).
superste2201 said:
Not sure if its related but look here - http://forum.xda-developers.com/showthread.php?p=33357157
Must be an incredible coincidence if that isn't yours (same place, both recent, etc).
Click to expand...
Click to collapse
*face palm*
superste2201 said:
Not sure if its related but look here - http://forum.xda-developers.com/showthread.php?p=33357157
Must be an incredible coincidence if that isn't yours (same place, both recent, etc).
Click to expand...
Click to collapse
The guy's taking the piss. Besides, i believe they're on opposite sides of the Atlantic.
ExploreMN said:
Not to mention that if you unlock and root your device you can install Cerberus as a system app so even if they do a factory reset Cerberus is still installed and active so you can track it. In this case only the thief smart enough to actually flash it with a new ROM will be free and clear. I don't remember how much it cost...I think like $1-2 was it, so even if it only gives you a 10% change of recovery...isn't that worth a couple bucks?
Click to expand...
Click to collapse
About 3 euro actually.
Sent from my Nexus 7 using xda premium
Yea I dunno. Sounds exactly like my situation. Wtf. Pretty ballsy to come here and openly say you stole it.
He says he's joking but what kind of joke has that many details in coincidence?! Dealership, same day, unlocked car, laying there in the seat, my tools.
Well the ****s on camera mofo! Its a car dealership and we're going through the cameras Monday and getting the police involved.
Dude should do the right thing and return it.
Sent from my Galaxy Nexus using XDA Premium HD app
tntgdh said:
About 3 euro actually.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I looked up my receipt... cost me $1.06 US dollars...
Sent from my Nexus 7 using Tapatalk 2
The only way he was joking is if he was deliberately poking fun at me... which is pretty sick.
I sent the mod and him a PM.
Sent from my Galaxy Nexus using XDA Premium HD app
Please do keep us informed on this, I would love to know how this goes for you. Best of luck. =)