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I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Nope. Total BS.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
AdamNJ77 said:
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
Click to expand...
Click to collapse
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
art0605 said:
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
Click to expand...
Click to collapse
Yes, you will be fine. If you are worried about big red knowing your rooted, in the future try not telling the guy you rooted lol
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
That said, you should be aware that some app/service vendors have ways of preventing their things to be installed on a rooted phone. I think both Blockbuster and Netflix have toyed with this, for instance. In those cases, you'll have to wait around for someone to get a fix out.
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
I actually have the netflix app on mine rooted and strapped. No problems here. But its true some apps do know and care for sure.
Sent from my DROID BIONIC using XDA App
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
Then that Rep was doing you a favor so be sure to give a good score if you get the survey.
Sent from my DROID BIONIC using XDA App
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
He actually said that? What a moron. It's great if you don't know anything, but for those of us that do, what the heck is he thinking?
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
rickuski said:
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
unremarked said:
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Please elaborate as I have poor eyesight and can't really read the fine print very well
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
No there's no way to tell. If you actually told them ' I rooted my phone ' they would quickly tell you that none of their support team can help you, or if you get a nice person they would say that and still continue to try and help you- but they have no obligation to help you with a rooted phone.
Rooting your phone basically means you will not get any support from them (only if they know you rooted it).
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
This, they tried putting a note on my account saying I was rooted because I was using go launcher instead of the stock. ****ing idiots. and yeah if they think you have it rooted they'll pretty much deny you service.
also, excellent avatar.
Berzerker7 said:
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
Click to expand...
Click to collapse
Lol right
Sent from my DROID BIONIC using xda premium
I've returned phones without unrooting them and they've never said anything. I do suggest making it look as much like stock as you can (dont return it with custom boot animations or themes). I dont think they look at the returned phones in all that much detail. You obviously don't want it looking all customized because then they don't have to look too hard.
Sent from my DROID BIONIC using XDA App
On a side note, the last person you want to listen to is a instore cellphone sales Rep. They know less than anyone. Its industry standard for them to have their workers being clueless.
I've actually been in a store and was able to help other customers better than they could. I won't let them help me with anything other than ringing up my purchase and hope they get that right and not overcharge me (one time on sprint, they messed up my package and I was getting charged for data usage and ran up my phone bill and they shut off the phone days later for running up the bill by using too much data even though it was supposed to be unlimited)
Sent from my DROID BIONIC using XDA App
My samsung captivate had never given me any problems(in the very short but good few months I've had it) until I tried to downgrade from Gingerbread(2.3.5) to Froyo about 4 days back.
While using Odin 1 click (and the phone was rooted) to accomplish what I just said, the process seemingly carried out perfectly, the "passed" message appeared in Odin and it looked like it was a success, but instead of rebooting as usual after flashing, my Cappy just went completely blank, and has stayed like that ever since. :crying:
I have tried every button combo there is, and since Jigs are for soft bricks, I guess there's no use.
The only remedy that I haven't gone for yet, is Jtag.
Can someone, anyone, PLEASE help me here!?
Hoping someone gets it working here..
Yep. If zero signs of life...even when wall charging, then sounds like hard brick.
Which Odin did u use to downgrade ??
Just curious...
Sent from my SAMSUNG-SGH-I777 using xda premium
4-2ndtwin said:
Yep. If zero signs of life...even when wall charging, then sounds like hard brick.
Which Odin did u use to downgrade ??
Just curious...
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Well I've used Odin 3 v 1.8.5 and even Odin3 v1.7 many, many times and it's all run perfectly, but this one was Odin 3 One Click v 1.00
I've never bricked a phone ever, and yeah this one's a badass hard brick for sure.
ANY help would be really appreciated, all!
Can you provide a link to the thread you dl'd from?
mrhaley30705 said:
Can you provide a link to the thread you dl'd from?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=731989
As you can see, it's from here. That's the Odin I used, but I don't think there was anything wrong with the file(at least I hope not)
It completed the process, gave the "passed" message, and then the phone went blank, like immediately.
Any thoughts on how that may have happened? 'Cause I thought it may have been bricked due to Odin crashing, but it did go through till the end, seemingly successful.
Anup7 said:
http://forum.xda-developers.com/showthread.php?t=731989
As you can see, it's from here. That's the Odin I used, but I don't think there was anything wrong with the file(at least I hope not)
It completed the process, gave the "passed" message, and then the phone went blank, like immediately.
Any thoughts on how that may have happened? 'Cause I thought it may have been bricked due to Odin crashing, but it did go through till the end, seemingly successful.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=841512
^ ^ This jig, is it for a hard bricked captivate or a soft bricked one? 'Coz although I'm definitely not confident with tearing up a micro USB cable, I'm going to give it a shot tomorrow. Heading to Radioshack first thing in the morning. Last shot God dammit :/
^
Jig won't do anything for a "Hard" Brick...only J-tag and/or Unbrickable Mod.
Sent from my SAMSUNG-SGH-I777 using xda premium
Anup7 said:
http://forum.xda-developers.com/showthread.php?t=731989
As you can see, it's from here. That's the Odin I used, but I don't think there was anything wrong with the file(at least I hope not)
It completed the process, gave the "passed" message, and then the phone went blank, like immediately.
Any thoughts on how that may have happened? 'Cause I thought it may have been bricked due to Odin crashing, but it did go through till the end, seemingly successful.
Click to expand...
Click to collapse
Something had to go wrong when the jf6 bootloaders were flashed, obviously. If u did not close that Odin yet (unlikely, i know) u could scroll through the log and see what it says about the boot.bin and sbl.bin.
Sent from my SAMSUNG-SGH-I777 using xda premium
Well Odin was closed, as expected. So that's not an option obviously.
Is Jtag doable by users, like could I get instructions on how to go about it? Or would I have to send it in?
And any other ideas?
Regardless, i recommend mobiletechvideos.com for the fix.
Respected and reliable !!
Sent from my SAMSUNG-SGH-I777 using xda premium
How long have you had the phone?? Only three months?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Anup7 said:
Well Odin was closed, as expected. So that's not an option obviously.
Is Jtag doable by users, like could I get instructions on how to go about it? Or would I have to send it in?
And any other ideas?
Click to expand...
Click to collapse
Here are some threads from the dev forum...
Developing methods to recover bricks without JTAG
The Captivate Development Platform mod AKA UnBrickable Mod
[HOW-TO]UnBrick the UnBrickable Captivate
....or like I said before, check out mobiletechvideos.com
Anup7 said:
Well Odin was closed, as expected. So that's not an option obviously.
Is Jtag doable by users, like could I get instructions on how to go about it? Or would I have to send it in?
And any other ideas?
Click to expand...
Click to collapse
Dude if nothing works and you have had the phone for less than 1 year call at&t tell him you had your phone plugged into your computer over night charging, you woke up and the phone won't turn on now. And yiur house lost power and regained and there must have been a power surge around your area. You don't know what happened but it won't respond to anything....also do you know if your tripped the flash counter at all? Or did you reset it? P.m. me if any help needed I just went through this with my note....if all else fails p.m. me I have another fix but it isn't free but its cheaper than buying a new phone outright...
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
No flash counter with the Captivate.
4-2ndtwin said:
No flash counter with the Captivate.
Click to expand...
Click to collapse
Well I thought of that too, but then there's a problem. I actually bought this phone from a friend, a couple months ago, since I wasn't sure how good of a model this was and I didn't want to go get myself a new Cappy just to be let down and want another one, you know?
Still, spent 160$ on it.
Anyway, he doesn't have the receipt, there's no way I can get att to replace it like you suggested.
And just a side note, the phone was in mint condition, never even been rooted before it got to me, lol!
Btw nope, no flash counter.
Huh? Att will not ask for a receipt when doing a warranty exchange...I've never had an issue with people not having receipts for a manufacturer defect....you will be fine as long as the phone was purchase less than a year ago
This Public Service Announcement brought to you by a pimped out At&t gNote rocking *The Collectives* AOCP CP1...
Kflan22 said:
Huh? Att will not ask for a receipt when doing a warranty exchange...I've never had an issue with people not having receipts for a manufacturer defect....you will be fine as long as the phone was purchase less than a year ago
This Public Service Announcement brought to you by a pimped out At&t gNote rocking *The Collectives* AOCP CP1...
Click to expand...
Click to collapse
I thought they'd need it as proof, but thanks!
I'll head over to ATT in a couple hours and see what they say.
I'll let you know.
FYI - the return may have a hiccup in it. Since you bought it from a friend and not from AT&T (or an authorized reseller), they don't have any proof of how long you've had it. There's no way for them to know whether you got it yesterday or 2 years ago, so they may put up a fight about honoring the warranty.
This is just speculation, but I just wanted to throw it out there that it may not go as smoothly as we would all like it to go for you.
jmtheiss said:
FYI - the return may have a hiccup in it. Since you bought it from a friend and not from AT&T (or an authorized reseller), they don't have any proof of how long you've had it. There's no way for them to know whether you got it yesterday or 2 years ago, so they may put up a fight about honoring the warranty.
This is just speculation, but I just wanted to throw it out there that it may not go as smoothly as we would all like it to go for you.
Click to expand...
Click to collapse
Thanks for the heads up though!
Any suggestions on how I should go about it then? Should I even tell ATT that I got it from a friend? Instead I could say I got it from ATT but lost the receipt...maybe a loophole somewhere.
If the phone had been activated for less than a year and its not a refurbished unit, they should replace it.
Ok so in the past I've always gotten refurb's and was instructed to just send the phone back. Well as we all know the Note 3 comes with a few accessories that are not required to be sent back "battery, backdoor, stylus".. Well I have had one replacement already and it was a refurb that came in the white box and I sent my old one back while retaining my old hardware, no biggie.. Well this time around they sent me a brand new phone (i called and *****ed about 4.4.2 and it's issues) but I'm kind of at a stalemate with the return process.. Do I keep the new battery, backdoor, charger, usb cable, and stylus and just send my old phone by itself back..? That is what the instructions say to do but that would leave me with 2 of everything, and I don't want to get billed for keeping that stuff, but I'd also like to have a backup of everything lol.. I think the instructions think I was sent a refurb but I'm just inquiring to see what others have done in this situation.. Thanks..!!
Let your conscious be your guide
Sent from my SM-N900A using Tapatalk
The same thing happened to me with my Note 1. I called and they told me to keep everything. Made my conscience feel much better.
jerrycoffman45 said:
Let your conscious be your guide
Sent from my SM-N900A using Tapatalk
Click to expand...
Click to collapse
ptgptg said:
The same thing happened to me with my Note 1. I called and they told me to keep everything. Made my conscience feel much better.
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Click to collapse
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
jdmsohc22 said:
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
Click to expand...
Click to collapse
All they want back is the phone. Send the phone. Nothing else.
jdmsohc22 said:
My conscience is telling me that for the hassle they should just let me keep it since it's pennys to them lol.. But I'll call anyways just because I'd hate to be billed for non compliance or something haha..
Click to expand...
Click to collapse
There... I helped by editing your statement. See above.
Anywayz... on a serious note, sometimes that stuff gets misplaced or lost, since they are going to move your broken phone from bench to bench. Or they may just have a box sitting with no name on it... and soon as they get yours they put your name on the box and walla, a replacement.
I used to have a conscience about this kinda stuff but I learned as I got older they have millions of the accessories and would just send you one for the heck of it, if you called and asked nicely. True story... I have done this a lot.
jdmsohc22 said:
Ok so in the past I've always gotten refurb's and was instructed to just send the phone back. Well as we all know the Note 3 comes with a few accessories that are not required to be sent back "battery, backdoor, stylus".. Well I have had one replacement already and it was a refurb that came in the white box and I sent my old one back while retaining my old hardware, no biggie.. Well this time around they sent me a brand new phone (i called and *****ed about 4.4.2 and it's issues) but I'm kind of at a stalemate with the return process.. Do I keep the new battery, backdoor, charger, usb cable, and stylus and just send my old phone by itself back..? That is what the instructions say to do but that would leave me with 2 of everything, and I don't want to get billed for keeping that stuff, but I'd also like to have a backup of everything lol.. I think the instructions think I was sent a refurb but I'm just inquiring to see what others have done in this situation.. Thanks..!!
Click to expand...
Click to collapse
Thet happened tome and they told me accesories were not required... so just send the phone.
Just send the phone. Keep the pen, battery and back cover.
Delakit said:
All they want back is the phone. Send the phone. Nothing else.
Click to expand...
Click to collapse
SladeZero said:
There... I helped by editing your statement. See above.
Anywayz... on a serious note, sometimes that stuff gets misplaced or lost, since they are going to move your broken phone from bench to bench. Or they may just have a box sitting with no name on it... and soon as they get yours they put your name on the box and walla, a replacement.
I used to have a conscience about this kinda stuff but I learned as I got older they have millions of the accessories and would just send you one for the heck of it, if you called and asked nicely. True story... I have done this a lot.
Click to expand...
Click to collapse
torreon901 said:
Thet happened tome and they told me accesories were not required... so just send the phone.
Click to expand...
Click to collapse
lacz713 said:
Just send the phone. Keep the pen, battery and back cover.
Click to expand...
Click to collapse
Haha sounds like they're only getting the phone back if you ask me.. I just called and asked a rep and he said they don't care about anything but the phone anyways..!! WINNING..!! Thanks guys..!
I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....
btort1 said:
I see a bunch of people who say they get can get replacement phones from t mobile with no hassle even if their knox counter is counted
Long story short, doesn't matter if it's stock or a custom rom, a few of my calls go straight to my voicemail and my phone doesn't even ring or give me a notification someone called. A few other people here had that problem and told me to just get a replacement. I don't care if it's a new or refurbished device but when I called t mobile and asked for a replacement they me to factory reset (which I did) and try turning off VoLTE and everything was going well until I had to open my big mouth and told him I rooted it. He said I am covered by the manufacture warranty if it's not rooted, since I told him it's rooted will they write a note on my account saying my warranty is voided? Do you guys think because I mentioned root, he assumed my device is still rooted?
Should I just call again and try a different person? I don't wanna lie and then have them charge me $699 if I don't tell them I rooted my phone on my 2nd try of getting a replacement....
Click to expand...
Click to collapse
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.
You my friend are definitely a noob. You never ever admit anything. Never. And the proper fix would be for you to call tech support and tell them your phone rings once before voicemail and you wish for them to extend ring time before voicemail. That will fix your issue.
BAD ASS NOTE 4
Your Warranty Is Not Void ...I'm not sure the validity of this but it makes sense per the consumer protections on warranties.
monkeyass408 said:
simple. factory it back dont root. so its not lying. your device isnt rooted anymore. just dont tell them you rooted. Thats like shooting yourself in the head and praying your still live. Ignore the asshole who told you about noting your account. rooting doesnt break the phone. its already defective. it makes me so frustrated to hear any rep giving the customer the middle finger when they dont understand squat about root. If you are within the 14 day buyers remorse period i suggest you call into that department and get a new one sent out.
If you want to see if that person documented anything on the computer about your root comment call in and ask about the day you where helped by him. ask if the rep can read/look into the comments if there is any notes about your "return status". Try it a couple of times if no rep mentions about any root comment and void warrenty then you are good.
Click to expand...
Click to collapse
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways
btort1 said:
Just called and the rep said the last thing the note says was to factory restore and see if problem persist. So I guess I'll call in a few days, it's likely a hardware problem anyways
Click to expand...
Click to collapse
It is not but OK replace as you will.
BAD ASS NOTE 4
"told them I rooted it" Lmao. Come on man!
Need help to reroot tmobile note 4
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help
Androiduser2015 said:
I just upgrade new firmware to Tmobile Note 4.
I tried many time to reroot, but doesn't work.
Anyone know how to fix this problem, please help
Click to expand...
Click to collapse
You asking in wrong thread. Go read the thread for rooting and walks you thru it.
BAD ASS NOTE 4
I had the same issue when I activated my note 4 with Tmo. Wasn't receiving calls or texts. Called customer service then they ended up creating a tech ticket. Because they couldn't solve it themselves, they told me give them 48hrs. And it'd fixed. After about 13hrs they had it fixed. So give them a call explain your issue DON'T AND NEVER MENTION ROOT. Be persistent don't hang up until you have an answer. And they'll fix it..
Good luck:highfive:
I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032
windstrings said:
I can't blame them for not wanting to support every newbie that miss flashes or flashes a crappy rom and can't get his dialer or modem to work or some other silly bug.
Like "let me experiment and then let Verizon bail me out with a new phone everytime I can't find my way out of the mess I created"
A simple factory reset should fix all, but some destroy even that ability.
Yes they can reflash but it shouldn't be under warranty.. Should be a fee to bail such folks out... Sorry that's not popular to say but if you owned Verizon, would you do the same?
Buy a car and tear into the engine and screw it up then try to get warranty to fix it!
But I agree, if you own your phone and are willing to sign a disclaimer releasing them from warranty they should remove restrictions.
That still makes them vulnerable to folks messing with the network though.
As long as they can't tie the problem to your mishandling your good.
Perfect example... http://forum.xda-developers.com/showthread.php?p=57360032
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Your analogy is fatally flawed. I mean it shouldn't even have to be pointed out, it's that flawed. Flawed isn't even the right term.. Asinine? Eh, it's not even worth brainstorming for the proper term.
@telling them you are rooted lmao
I have never called anyone a noob on here before but you sir, is a noob.
And I say this with the most lovable respect. Lol
NEVER...EVER say you are rooted! Do not mutter the word "r" even if you were only rooted for 1 second!
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
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Yeah they replaced mine =)
JDM Civic EG8 said:
That's not true my first note 4 was rooted and it shows that on their end I didn't even bring it up. The lady told me to restore back to oem spec if I wanted to keep my warranty. I did and called back the next day they sent me a new phone.
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The only way that happens is if you use the mytmobile app. Which is still your fault. We all know it sends back info to them about root status.
BAD ASS NOTE 4
Sends back more than that... WAY more
Sent from my SM-N910T using XDA Free mobile app
So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically
RiverCity.45 said:
So much for the common (incorrect) assertion the tripping Knox will cause TMO to force replacement through insurance and paying deductible. ?
Sent telepathically
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That is the expected response
Sent from my SM-N910T using XDA Free mobile app
Okay, so this seems to be a recurring thing here. I've seen a few threads about this now. I don't understand what's going on and why there are no answers. I was literally sitting here texting my girlfriend and my phone froze then rebooted. Booted back up fine, and then 5 minutes later did the same damn thing again. This time though it just keeps boot looping. It'll get to the point where it's optimizing all my apps and get part way through, freeze, and do it all over again. I'm stock unrooted, and I'm quite pissed off at this. This should not be happening to these phones, and my phone has been perfectly fine with no problems for a while now and all the sudden it just wants to do this. Also, if I pull the battery and put it back in it won't turn back on or charge for 10 minutes, and then just keeps looping.
It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..
celsius0010 said:
It's not looking good for us bro... Sorry.. Seems as if the MotherBoards are no good. I've tried a few different data recovery options nothing seems promising. Taking my phone to T-Mo today..
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I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.
H4rryTipp3r said:
I ended up taking mine in yesterday, getting a warranty replacement. I'm just hoping since their already used devices that there are no problems with it. The rep told me if I get 3 bad phones though they allow me to switch to a different phone.
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You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
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Oh well, my new phone hasn't had any problems so far. Actually it's quite better than my old one. I'm getting 4G and LTE in places my old phone only came up with 2G.
Sfkn2 said:
You were just lied to. There is no set rule to say that if you get three bad phones, that you'd get to choose a different phone.
Sent from my LG-H811 using Tapatalk
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It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.
truckerdewd said:
It actually did use to be that way. It was that you had to have had the phone replaced 3 times (basically 4 same bad phone) then they offered you a different phone that was comparable to what you had.
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As a courtesy, not a set rule.
Sent from my LG-H811 using Tapatalk
Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/
KCuadrado said:
Mine did the same thing too since two days ago. At least you got a replacement, mine wasn't warrranty covered because it had a little crack on the screen. Thinking of jumping ship to another phone now :/
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Sorry to hear that, the only thing out of shape with my old phone was the leather back. The new one they sent me has been amazing though. If anything I'd jump to the v10. It sucks though because all the new flagship are right around the corner.