Database Develop

Kaiser keeps switching from 3G to Edge

A friend of mine just purchased the Kaiser to be used on the at&t network. He lives in a 3G area in the USA and for some reason, his phone will not hold the 3G connection. It wants to switch to Edge. Is there a manual setting to stop this from happening or a new utility to enable/disable certain connection. Is this normal for 3G to do this. Any information I can pass on would be greatful.
Thanks

I think it's an indication that 2G is stronger than 3G in your area. My Kaiser always hold 3G connection all the time where I live. You can "manually" force 3G. Here is one the many ways to do it: on Windows Start menu, go to "Setting" then "Phone" (on the "Personal" tab), click "Band" tab, then use "WCDMA" for network type selection (default is "Auto")

Thanks for the help. I'll pass it on.

While the Kaiser is my first ppc type phone and I cannot claim to be expert I do think that this is a normal reaction of the phone to what networks are available.
I live in San Jose Ca. and must, perchance, move up and down the peninsula in the normal course of work and life.
I see my Kaiser switching from Edge to 3G to unnamed all up and down the peninsula. It is best for 3G in the cities and worse up in the hills -as one might expect. I also get the best 3G connections in the evenings and night vs. the daytime when, I assume, more 3G users are taking up bandwidth.
It is unfortunate that where I live is an Edge (during the daytime) area though I am paying for the 3G data plan.

3G issues with the TyTnII
Hello all:
I post on the AT&T HTC forumn and had this thread sent to me by another poster there.
I also have a TyTnII newly aquired from MobilePlanet on Weds. I am having the same issues with 3G. It briefly flashed the G icon on boot up then switches to Edge with all 5 bars. I've tried the manual mode fix, no luck. The wcdma gets no signal and the gsm goes back up to 5 bars same as auto.
Then theres the inability to register my serial # on HTC's EU site. Says SN is invalid... MP has had several reports of EU devices doing this.
I'm in the US, NorthEast NJ area. And in the middle of a known 3G area.
Bill

Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks

wise87 said:
Can anyone help Bill out? How many of you CAN use 3G on the USA at&t network without a problem? He's trying to see if it's a setting issue or a phone issue. I'm not in a 3G area so I can't help him here.
Thanks
Click to expand...
Click to collapse
I get a 3g signal when I go into Philly (I live about 45 minutes outside the city) It holds it just fine as well. Is it possible you just have weak 3g coverage where you are? I actually shut off the 3g on my phone as I have no 3g coverage at work or at home and the 3g connection discharges the battery in a hury.
I'm on AT&T as well.
Oh - BTW - I also can't register my phone with the eClub either. I sent an Email to the HTC Webmaster but have not had any reply in 3 days. I'm not too confident in HTC's support.

Can’t change network and roam with Att tilt

Hi,
I have an Att tilt (stock) and at work I loose phone signal.
I had a similar issue with my sprint phone and phone service. When the setting for “roaming or sprint network” was set to “automatic” I would loose signal all the time. Instead for the phone locking into the roaming stronger signal (Alltel) would try to lock into the sprint weak signal all day (going in and out resulting in lost calls). When I had that setting to “roaming only” it would lock into alltell (the stronger signal) with 5 bars.
On the tilt when I go to phone/settings/network the only option is “find network” and that option looks for att and not anything else. Is there a way to force my att tilt to roam only and therefore lock to the alltel network (very strong signal)? Or expose all the available networks and choose which one I want to lock in?
Thanks for all the help, this is a great forum

cannot locate different networks
im having the same problem. phone has bad at&t signal. I cannot locate a diferent network.

Forcing roaming with tilt
I guess the question is…Is there a way to force roaming only in a stock att tilt?
Thanks,

Bump
Anyone?
Thanks for the help

Bump again....I want to know the same thing. I have free roaming, but I can't get it to roam.

PRL file
Bump
Does the phrase “PRL file” provide any help?
Is this an editable file that can solve the issue?
Thanks

jreed012 said:
Bump again....I want to know the same thing. I have free roaming, but I can't get it to roam.
Click to expand...
Click to collapse
I'd like manual n etwork selection as well, but you may be roaming and not know it. AT&T sets up all their phones so it looks like you are on your native network, even when you're not. I had bypassed this and enabled manual network search on all my Motorola phones, I'd like to do the same here with my Tilt.
-Jay

i suggest setting the band in settings/phone to wcdma. Try it.

SH4YD33 said:
i suggest setting the band in settings/phone to wcdma. Try it.
Click to expand...
Click to collapse
I don't have that setting. AT&T removed it. In 3G mode the field test doesn't do much. In GSM mode it seems to work well.
-Jay

SH4YD33 said:
i suggest setting the band in settings/phone to wcdma. Try it.
Click to expand...
Click to collapse
The stock HTC ROM allows this, but it didn't seem to do anything. I know because the ATT HSDPA network is available at my house (barely), and when I lose it it switches to a full signal Edge.
But! If I switch to GSM it seems to lock to the much better Edge signal at my house instead of the HSDPA. That works for me, but will it limit my signal elsewhere?

I had the same problem....the network found was AT&T all the time and no signal, so I place the Sim in a friends Nokia with manual network selection and choose T-MOBILE, place it back in my tilt...problem solved !!
Note: I'm an international user, only use roaming when in USA. But this may help you guys !

Am I connected to 3g?

Hi,
How can I check if my diamond is connected to 3G? My O2 Ignito always displays the 'G' icon in the top corner. I am yet to see it display '3G', but I know this icon exists.
When I click it the 'connectivity' pop-up comes up and says:
mobile web (GPRS, 3G)
I am in a 3G area, I have checked on here:
http://www.webmap.o2.co.uk/map.asp
But to me it doesn't seem like 3G speeds.
Thanks

When you are connected to 3G doesn't the thing next to the signal icon change to say 3g?

I'm in the same boat with my O2 handset, I'm in an area that's allegedly covered by O2's 3G coverage but the only thing I've ever seen is G or E (for EDGE); I've never seen the 3G icon.
I realised yesterday though that my SIM card might not be 3G compliant as it's the same SIM card I'm still using from my very first O2 contract phone from back in 2005 so I'm going to ask in an O2 shop this weekend whether that could be the problem.

I have had much discussion with O2 concerning 3G reception. I live in a 3G area and yet do not receive it on my Ignito. If i take my sim out and put it in a Nokia I get 3G. O2 replaced the handset - same issue. It seems HTC devices do not have a good 3G reciever in them. It diplays H when you have 3G - O2 quote "H is superior to 3G and provides the fastest data transfer". I've been asked by O2 to monitor my 3G reception and give feedback to them, so that they can give feedback to HTC! If I continue to not get 3G coverage they have offered to look at another handset for me!

The phone displays H when it has a 3G signal. H is the fastest data service in the UK and is faster than 3G - quoting O2 here.
I have also had problems with receiving 3G. If i put my sim in a Nokia handset it works fine, but not in my Ignito. They changed the handset - second one the same. It appears the receiver in the Diamond is not very good at receiving 3G. O2 have asked me to monitor how I get on and give them feedback, so they can get back to HTC!

I have looked into this with o2 Corporate as I have a works Ignito.
It appears that it was worth a phone call as the guy I spoke to seem to know his stuff and apparently sorted me out.
I have never had the 3G logo on my Ignito, so out of interest I rang o2 to question my speeds.
1. They told me my SIM is so old it is 2G, so they have sent me a new 3G card.
2. They state that my account has been set up wrong in that I have never been upgraded to the faster speeds, the Tech guy told me that when my phone is showing ‘H’ after a speed test it is actually running 3G!
3. They have now moved me from something called ‘virgin 5’ to ‘virgin 6’, as I have never been upgraded, which will mean that when available I will get 1.2 MB/s!
4. Apparently the Ingnito software has not got the 3G logo in it so will not show 3G only H. (or E for Edge or G for GPRS, if not on the higher speeds)
5. Because of the wrong SIM and not upgrading me automatically, Cheeky bastards!

Thanks for your help, I would of never known it would of been a SIM problem.
Do you now receive a constant 3G connection?
Do O2 correct this free of charge?
I would also be interested in other O2 Ignito customers find there 3G reception.

Hoew to get better signal
Hi Gets
If you need to get better 3g signal, why don't you just change the radio.
I had same kind of issue with the original radio. I updated 1.05.25.BS14 and I have brillint 3g signal all the time.

I went into the O2 store today, they gave me a new SIM straight away, no questions.
Now it runs great!

O2's 3G reception is diabolical at the best of times....from past experiences on their network...one of the major reasons why i went back to Tmobile...their 3g network is very good and fast. Never fail to get the H icon 95% of the time when using my phone.

Diamond 2 Service Question AT&T - US

I bought a Diamond 2 on sunday and received it today. I was able to get the phone active on my 3G sim card from my old motorola l6 phone but my service still shows a big E (to the left of the signal strength) and a little e (on top of the signal strength). I am assuming this is the Edge network, right? Is there a way for me to get on the 3G network? Or does this phone not support the At&t 3g bands?
My connection settings for Band are set to auto. I also have the "advanced network" setting set to Enable HSDPA/HSUPA and in my settings-->advanced--select my "modem type" is set to GPRS,3G under the connection of My ISP. Is there another access point url I should have in other than cingular.wap??
any input is appreciated.
Thanks.

no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.

shadowline said:
no AT&T 3G for us sadly unless they make a specific AT&T branded TD2.
Though this is one of those times that I would be happy to be proven wrong.
Click to expand...
Click to collapse
Thanks for the response... Maybe we'll get lucky and be able to access 3G it in the future...

Don't get too excited, there is no way of implementing North American 3G data on unbranded TD2 phones since its an hardware issue, not software.

Roaming

Hi,
Have a big problem in that whenever I put a rom on my new Tilt 2 (which I am running on the new HSPA Bell network). My phone thinks it is roaming.
This is a real pain and I can't seem to find away around the problem.
Please can somebody think of something I might be missing?
Thanks!!

pcuz said:
Hi,
Have a big problem in that whenever I put a rom on my new Tilt 2 (which I am running on the new HSPA Bell network). My phone thinks it is roaming.
This is a real pain and I can't seem to find away around the problem.
Please can somebody think of something I might be missing?
Thanks!!
Click to expand...
Click to collapse
Test a few radios and see what happens

smokestack76 said:
Test a few radios and see what happens
Click to expand...
Click to collapse
Ok will give that a try. Do I have to change th rilphone.dll as well?

No i never have and they flash just fine

smokestack76 said:
No i never have and they flash just fine
Click to expand...
Click to collapse
Thanks I will give it a go and let you know how I get on.

pcuz said:
Thanks I will give it a go and let you know how I get on.
Click to expand...
Click to collapse
Ok so tried a bunch of different radios but still get the same problem.
Any ideas folks??

pcuz said:
Hi,
Have a big problem in that whenever I put a rom on my new Tilt 2 (which I am running on the new HSPA Bell network). My phone thinks it is roaming.
This is a real pain and I can't seem to find away around the problem.
Please can somebody think of something I might be missing?
Thanks!!
Click to expand...
Click to collapse
Are you sure its roaming and not mistaken the icon for something else? Also, if you are indeed roaming, which network is it? AFAIK, in ON, there's only 2 HSPA network Rogers/Fido or Bell/Telus. Who is your provider?

mikron15 said:
Are you sure its roaming and not mistaken the icon for something else? Also, if you are indeed roaming, which network is it? AFAIK, in ON, there's only 2 HSPA network Rogers/Fido or Bell/Telus. Who is your provider?
Click to expand...
Click to collapse
So I have the icon telling me that I am roaming and all the application warn me before they download data that I am roaming as well (which is a right pain!!).
I am on the new Bell HSPA network.
Any ideas?

roaming..
ok .. this is my experience about this problem ..
first my home base is Netherlands ! and im using Telfort network on my nokia .. buat the last 3 year .. Telfort using KPN Network .. if you turn ON the phone .. it will display Telfort .. but a few second it will change to KPN ...
maybe.. your operator also using another network...
if I put my Telfort sim to TP2 it will display Telfort but with with ROAMING icon !!!
cheers
indra9110

indra9110 said:
ok .. this is my experience about this problem ..
first my home base is Netherlands ! and im using Telfort network on my nokia .. buat the last 3 year .. Telfort using KPN Network .. if you turn ON the phone .. it will display Telfort .. but a few second it will change to KPN ...
maybe.. your operator also using another network...
if I put my Telfort sim to TP2 it will display Telfort but with with ROAMING icon !!!
cheers
indra9110
Click to expand...
Click to collapse
Bell have their own network here so I dont think that could be the problem. I also have a Omnia 2 and an Iphone 3Gs that dont have this problem.
Also just tried to manually join the Rogers network and as I thought it would not let me connect.
It is only on the tilt2 after I flashed a new ROM onto it.
Thanks for the idea though.
Anybody else?

pcuz said:
Bell have their own network here so I dont think that could be the problem. I also have a Omnia 2 and an Iphone 3Gs that dont have this problem.
It is only on the tilt2 after I flashed a new ROM onto it.
Thanks for the idea though.
Anybody else?
Click to expand...
Click to collapse
EDIT: read this first and then try the following suggestion
Try setting in the TP2 band selection to only HSPA and see what happens. Since bell has no GSM, and if your phone is set to 2G mode only, it's falling back on Rogers/Fido, hence, the roaming.
Start>>Settings>>Personal>>Phone>> Goto "Band" tab>>Set the GSM/UMTS band to "GSM (1900+850) + UMTS(1900+850).
Play around with the Network type by switching to GSM only or CDMA or leave it on Auto.
FYI Rogers/Fido and Bell/Telus HSPA network runs on 850/1900 band.
Food for thought....
Also another thing to consider, considering that Bell/Telus HSPA network is new, I thought i read somewhere you have to get your device "added" to their new HSPA system. Right now, only new sign-up's gets on the new HSPA network. In other words, your phone is trying to get on Bell HSPA network, but Bell rejects it since it's not in their system, so your phone hop's onto next on the list, either roaming on Rogers HSPA or Rogers GSM.
P.S: You might find better response over here

mikron15 said:
EDIT: read this first and then try the following suggestion
Try setting in the TP2 band selection to only HSPA and see what happens. Since bell has no GSM, and if your phone is set to 2G mode only, it's falling back on Rogers/Fido, hence, the roaming.
Start>>Settings>>Personal>>Phone>> Goto "Band" tab>>Set the GSM/UMTS band to "GSM (1900+850) + UMTS(1900+850).
Play around with the Network type by switching to GSM only or CDMA or leave it on Auto.
FYI Rogers/Fido and Bell/Telus HSPA network runs on 850/1900 band.
Food for thought....
Also another thing to consider, considering that Bell/Telus HSPA network is new, I thought i read somewhere you have to get your device "added" to their new HSPA system. Right now, only new sign-up's gets on the new HSPA network. In other words, your phone is trying to get on Bell HSPA network, but Bell rejects it since it's not in their system, so your phone hop's onto next on the list, either roaming on Rogers HSPA or Rogers GSM.
P.S: You might find better response over here
Click to expand...
Click to collapse
Thanks for the detailed response.
I dont think I am on the Rogers network as I get the Bell operator logo appear and the phone stays on 3G (as I cant drop to Edge because Bell dont have it on their network).
Also checking my online billing from the past few days I would expect to see some nasty roaming charges which I dont have.
Finally I also have a Jailbroken Iphone and that works on the network fine without any problems.
Its just very weird!!
Just tried to connect to the Rogers network manually and it will not let me connect. So it must be something wierd on the device.

Oh, it does show Bell operator logo. I thought the phone was registering on another entwork other than Bell.
Hmm, since you are not incuring roaming charges, only thing I can think of, is the network list that comes within the ROM classifies Bell as CDMA and not updated to reflect it supports HSPA. So it reads the network id as Bell and network type as HSPA and thinks its roaming? I dunno, i could be wrong lol! ::shrugs::

mikron15 said:
Oh, it does show Bell operator logo. I thought the phone was registering on another entwork other than Bell.
Hmm, since you are not incuring roaming charges, only thing I can think of, is the network list that comes within the ROM classifies Bell as CDMA and not updated to reflect it supports HSPA. So it reads the network id as Bell and network type as HSPA and thinks its roaming? I dunno, i could be wrong lol! ::shrugs::
Click to expand...
Click to collapse
Make sense to me
I guess I can live with it if I need to. Does anybody know of a way to force the device not to flag any messages about roaming?
At least that will make it less annoying.