Database Develop

Main keypad loose???

Anyone else notice the main keypad under the screen (the whole thing) sits loose under the brushed aluminum front face? Just curious if mine is bad or they all are that way. Thanks.

hardware keys
rdtce said:
Anyone else notice the main keypad under the screen (the whole thing) sits loose under the brushed aluminum front face? Just curious if mine is bad or they all are that way. Thanks.
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yeah..i think its been discuss already,your not the only one with that problem,mine seems like its getting worse.

Just to inform that mine is no problem. I got Kaiser since first week of September and the keyboard still fine.
In fact, I dont use it quite often nowadays because I am getting used to the Pocket CM Keyboard !
http://www.pocketcm
I can type very fast with pocketcm keyboard and I have my own keyboard layout with all keys that I want.

gogol said:
Just to inform that mine is no problem. I got Kaiser since first week of September and the keyboard still fine.
In fact, I dont use it quite often nowadays because I am getting used to the Pocket CM Keyboard !
http://www.pocketcm
I can type very fast with pocketcm keyboard and I have my own keyboard layout with all keys that I want.
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Acutally, they are talking about the dpad area... the whole group of buttons there (Send/End/Start/OK/etc) is loose. I'm in the same boat.

Prolly should take a poll, since some are tight and not moving, like mine, I'd perhaps consider asking for a replacement.

RemE said:
Prolly should take a poll, since some are tight and not moving, like mine, I'd perhaps consider asking for a replacement.
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I think you guys are worrying a bit over nothing. It's just a plate that has a fraction of a millimetre around it that lets it move a little. It cannot get worse as it slides under the faceplate and therefore will never fall out. It does not have the switches attached. They are perfectly firm underneath. It's just a fancy plate/cover, it's not glued or screwed in place but merely held in by the lip that runs underneath the faceplate. Not an issue really -forget about it in my view.
Mike

I was just curious...I think it is designed that way. No big deal really

rdtce said:
I was just curious...I think it is designed that way. No big deal really
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Nothing wrong with being curious. You are correct it is designed that way and in that sense it's not a fault. It might bother some people, but I just wanted to re-assure anyone that thought it was a fault and might get worse. They are all like that though some may be a little more free to move than others.
Cheers
Mike
PS apologies if I sounded blunt or dismissive, did not mean it that way. I know it bothers (or makes people curious!) not just here but on other fora.

most dpad assembly moves...like the 810 pro and 838 pro..
it's design like that...

X1 BAD Qualiy Contorl ~ Coating peel off ~

Please take a look in the attachment ~
The coating around the direction pad was completely peel off. I am very sad since my X1 just used around 2 week.
I will send an email to SE to complain their bad QC and material.

What the hell.. this is ridiculous.
Even cheap dumb phones dont have issues like that.

Wow that really sucks.. i wonder if anyone else has this problem?

**Knock on wood**...didn't happen to mine yet

ooo that's bad...

Isn't that maybe a kind of protective thing that you should peel off or clean?
mine doesnt have that and the material doesnt look like it can peel off

informatico said:
Isn't that maybe a kind of protective thing that you should peel off or clean?
mine doesnt have that and the material doesnt look like it can peel off
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I haven't clean my phone when i bought it and i always put it in the small bag to protect it.
On beside, i always use the optial mouse for checking email.
I think this cosmetic issue is caused by the bad material on the key pad and coating

faint...
i just scared that the black paint would peel off so i specially choose the silver version.
no is the button area.. OMG... SIVLER'S button also black color....

if the user has a tendency to apply lots of pressure then is it an issue with SE quality?
That amount of peeling is wear, caused by the friction/ force of a application of the thumb or finger.
It would take me years to cause that amount of peel despite my enormous hands

My 'SonyEricsson' logo at the top is starting too peel off

yes, the black painting is peel off from the battery cover, where can I order another one? or re-paint it out of the market?

Suspicion
This is all a bit suspicious!
You say you have had this phone for 2 weeks?? Was this some sort of pre-production model? Was it bought in the EU/UK or in Asia?
It seems odd that this hasn't been reported before by hundreds of people who have had the phone longer. I bought mine from a retail store in the UK.
I use mine all day long and can state clearly that no paint, logo or finish is wearing off. I don't even believe there is any kind of lacquer on any part of the button panel. Looks like regular glossy plastic.
Furthermore I think the build quality is excellent.

apprentice said:
This is all a bit suspicious!
You say you have had this phone for 2 weeks?? Was this some sort of pre-production model? Was it bought in the EU/UK or in Asia?
It seems odd that this hasn't been reported before by hundreds of people who have had the phone longer. I bought mine from a retail store in the UK.
I use mine all day long and can state clearly that no paint, logo or finish is wearing off. I don't even believe there is any kind of lacquer on any part of the button panel. Looks like regular glossy plastic.
Furthermore I think the build quality is excellent.
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MY phone is retail mode bought in Hong Kong, I am suspicious on this issue also.
This cosmetic issue is totally unacceptable, i can't believe the coating was peel off around 10days. What the HELL in SE QA & QC.
I bought the X1 when it launch in HK in first day. I hope your phone is another batch without this issue. BTW, this issue was occur after 9days. I hope you got a good batch of X1.

well I will blame the user for that kind of scratch, only you can know honestly how did u care for your phone.

nap007 said:
well I will blame the user for that kind of scratch, only you can know honestly how did u care for your phone.
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It is not scratch, the coating is peel off in a pieces, furthermore my X1 is always put into a small bag to protect, therefore i don't think it is careless to cause this issue.
On beside, I always use the finger to scroll optical joystick for browsing email. I think this cosmetic issue is due to the bad material , design and coating on the key pad. Why don't HTC use the same material as PSP shell, it should print the black color inside the transparent plastic rather than make a coating on a CHEAP black plastic.

The coating is stop peel off unit ............ please take a look on the latest status on the keypad.
BTW, I just send an email to following address to make a complain on this SUCK cosmetic issue.
TO: [email protected]
CC: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]

i can't believe that!
all x1 have same problem? it's impossible

iolaosx said:
i can't believe that!
all x1 have same problem? it's impossible
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I also surprised when the coating is starting peel off ~ I hope this issue occur in little amount of batch only ~ I will send back my X1 to request a replacement later, i hope this issue will not happened again.

After a month, the paint on my "down arrow" directional button is also peeling off. The phone has been kept in a nice thick pouch since day 1. I have owned my previous phone 1 year with no scratch so the scratch is definitely not due to the way I treat it.

same here, my unit peel off too at the same area

Keyboard scratches!

Hello everyone.
I noticed my keyboard gets scratched, more on the right side, keys "del", "enter" and "ok".
Does anybody else have the same problem? I'm not using that keyboard a lot, so probably those who use it every day should get even worse results...
A friend of mine doesnt use it much too but got these scratches also...

i got one on the enter key. dont know where i got that one. maybe i got some little dirt whatever stuff in my pocket and it went into the x1 and when you slide it up it does that scratches :/

Holy crap what the heck do you do to your Xperia!!!!?

lol i use mine 24/7 and mine is like brand new except for the battery cover, had mine for a few months too

alex_mib said:
Hello everyone.
I noticed my keyboard gets scratched, more on the right side, keys "del", "enter" and "ok".
Does anybody else have the same problem? I'm not using that keyboard a lot, so probably those who use it every day should get even worse results...
A friend of mine doesnt use it much too but got these scratches also...
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The most likely reason for this damage to the keyboard is using acetone or maybe even alcohol to clean the keyboard....

poetryrocksalot said:
The most likely reason for this damage to the keyboard is using acetone or maybe even alcohol to clean the keyboard....
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Again, I'm almost not using hard keyboard.
I usually keep the phone in front jeans pocket, looks like smth inside scratches it, but i dont wanna disassemble it to find out =)

not only is your x1 scratched but its dirty.

My one is worse!
I will upload some pictures later as I am off out today
What causes this
I use my phone alot but surely it shouldn't happen?

poetryrocksalot said:
not only is your x1 scratched but its dirty.
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it is not dirty, i tried to remove that, but no luck - those are scratches!

I've got scratches on the windows key and the enter key

Never heard of or saw these types of scratches on the keyboard. Wow.

wash ur fingers before u use it
if u have dust or sand-like stuff on ur hand it will act as a sand paper
and apply less force when sliding ur phone apart
take care

Lol I would never touch your Xperia, it looks ****ing dirty Man, what are you doing with this phone?!? Gardening?

Obviously people don't know how to take care of their stuff. Word of advice, don't have kids.

hey, it looks like a "cracks in the case" case
Manufacturing defect

I don't know what you put in your pockets, but your X1 keyboard looks really dirty (especially with the wood piece under the blue key). I have some dust on my keyboard because it's in my left front jeans pocket the whole day, but this dust just goes away if I blow on the X1. If something don't goes away, use a dry soft tissue, or the humid tissues used to clean camera lenses.

the second pic clearly shows marks that clearly states that your x1 received torture dude, whether it be dropping or rubbing against something rough, it also shows something looking like dirt(mud) including dust on the board surface.
it looks as tho the phone fell many many times whilst the slide was out and possibly dragged on that surface on some kinda object
poetryrocksalot, i have 3 kids ages 6,5,3 lol, and my stuff are in tip top shape
scratches do not appear just like that, its impossible for scratches to appear out of the blue...in other words, your x1 clearly shows bad handling and money wasted on a device that deserves an owner who knows how to care their devices.

the only scratches im gettin is on the battery cover

my x1 got it too but just on the enter button... not as bad as yours but anyway... had mine for 6 or 7 months now... i think i know how the scratches get there and sorry for my swenglish... when i push the i dont know what to call it.. .lets call it the display to reveal the keyboard i put my thumbs on the bottom of the screen and push upwards but at the same time i push it slighty down and therefore i get the scratches try it and you will see how it touches the enter button...

I won't be able to sleep....... ever.......

oil stain under touch screen

heey fellow forum readers,
i hace got a oil stain under my screen
can somone tell me what it can be?
thnxs fore the info

Hello my friend.
Well actually that is very bad news. If you are inside the guarantee go to your dealer because this is a hardware and manufacture problem. Its a common problem on the latest hi res touch screens for htc.
I have the HTC touch diamond and i have the "Oily square of death" which is a like a rectangle just in the middle of the screen which looks like oil. My be your screen has become less responsive, some are reporting that with the time the screen goes completly useless and does not work at all.
There is no way you can fix it by yourself. I know its hard to know, still is a common problem So sad my friend.
Regards-

Bad situation. Sorry to hear that.
I dropped my TD2 to the ground today and i was very scared. I hope its okay.

this is caused by too much pressure on the screen by for example carrying the phone in your pocket and sitting down. i had the same problem and abviously the screen lowered itself into the phonecase. have a look on the phone sidewards and i think you will notice the same. i had luck and had an guarantee exchange. but normaly htc does not cover screen problems! take care with that phone.. even the manual says.. dont carry it in the pocket and sit down.. which is quite ridicolous for a mobile phone isnt it?

I had a dust particle under the touch screen (between the touch screen and display).
I've took the phone to my designated service (which was not an original HTC service) and they've cleaned it up. Now it's ok.
Maybe you should do the same.

thnxs
thnxs fore the reactions
i have contacted my phoneshop
the said it is a commen problem and it wil be cofferd
thnxs fore al the tips and help

Hmmm... I have the smae on my T-Mo Compact V.. wonder if they will cover it?

POSSIBLE SOLUTION!!!!
I fixed the very problem you guys are having with duct tape. Yes duct tape. The problem is not that the layers are separated, but that they are stuck together. So basically, your phone is acting as if it's continually being pressed, I put duct tape on the screen and gently removed it. I had to do this about twenty times, but eventually it separated the layers and the phone works like new. I know it sounds crazy, but it worked. I am aware of one other person who has had success with this method. I saw him post it on another forum. I believe this method will work for many of you so please try it and please be patient. As I said, it took several adhesions and removals before it worked.

momojopoe said:
POSSIBLE SOLUTION!!!!
I fixed the very problem you guys are having with duct tape. Yes duct tape. The problem is not that the layers are separated, but that they are stuck together. So basically, your phone is acting as if it's continually being pressed, I put duct tape on the screen and gently removed it. I had to do this about twenty times, but eventually it separated the layers and the phone works like new. I know it sounds crazy, but it worked. I am aware of one other person who has had success with this method. I saw him post it on another forum. I believe this method will work for many of you so please try it and please be patient. As I said, it took several adhesions and removals before it worked.
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hehe nice...
if you cannot fix it with ducktape it is because You are not using much of it!

ducktape - a mans best friend!
reminds me of a time when we hooked up a projector with ductape during a conference
tape everywhere!

Tape works!!!
LOL
Last week I bought an Diamond 2 because the digitizer of my Cruise stoped responding. I tried the tape thing and... my cruise is working as a charme again.

Were there is duct tape there is hope

Wtf???Who came up with this????F***** awsome!!!The screen finally responded but seeing using a direct light there's still a square...Replacing a digitizer should sholve the problem,huh?

It hapend for me to this morning but the screen was still responsive.
Then I did the quick tape reperation and now whola rings are gone

hi
i think this tape sollution should be a sticky

had a go at the duct tape as a bit of a last ditch attempt.
still no luck, the oil stain disappeared however the screen remained mostly unresponsive.
a bit of screen mashing will press certain things in certain places, but not where the initial pressure was applied.
might keep trying it later.
word of warning though, careful if the sticky tape is strong, my digitiser started separating a little. i've resigned myself to a new one anyway so it wasnt much of a loss for me if ive made it worse.
just an fyi

Hi ,
anyone found a detailed guide on how to change the digitizer?

Tilt 2 Screen doing this.
OMG My Tilt 2 has the huge oil stain square thing now. Never had this before. First time I had it in my pants pocket ever without its case... 1 time. ATT says that I damaged the screen. By having it in my POCKET? WTF. This sucks. Ill try the Duct Tape thing. I hope that works.

IMO you can't expect a digitizer to withstand constant, direct pressure such as that inside of a tight jeans pocket. After all, it's just a few sheets of plastic with tiny gaps in between.
The digitizers employed on the TD2 and some other, newer models seem to be particularly sensitive, but nonetheless this is a common hazard with ANY resistive touchscreen. The plastic in a resistive touchscreen has to be soft and bendable, and because of that it is also susceptible to warping.
Capacitive touchscreens can be fitted with tough screen surfaces thanks to the relevant touchscreen components sitting behind the display panel and not in front of it.
I've used a hardcase with screen cover for the past six months since I bought my TD2. It makes the screen somewhat inaccessible on-the-go, so it's not the most practical solution. Still, it's the only way to truly protect the screen from pressure.
http://www.pdair.com/catalog/product_info.php?cPath=10100000_900000_11000630&products_id=17582

sorry to dig out this post...
I have the same problem, I am planning to send it back to HTC. Do you think there is a risk they don't take it within the guarantee (sorry for my bad english) as I installed hard SPL and a cooked rom ? Maybe should I reinstall official HTC rom...
thank you for your advise

Seriously this phone is pushing my patience...

my phone has been giving me problems for the last few months now non stop. first that red light crap on the power button...now this....
My phones screen gets all distorted in Landscape mode. if i flip open my keyboard, it gets all scrappy, then i have to pop out the battery and restart in portrait...it runs fne until i flip the keyboayd out. freezes up and all that crap starts...why is this happening? how do i fix this? ive had the phone for 7-8 months not sure...but WTF man its still not even 1 year old....talk to me somoene is this just a piece of junk i bought? is there a fix? anyone else have this problem? ARRRGGGHHH!!!!!

what ROM are you using?
you should make a backup and then try a hardreset

If hard reset or new ROM flash will not fix your problem, then it is the flex cable that is at fault. I recommend replacement and had it done for my customers. Cheaper, albeit a temporary solution is to attach a thin sticky tape cut to shape to the flex. If you have no idea what I am talking about, then it is the job better left to professionals.

as enigma1nz stated, its the flex cable... i too had this problem, but i didnt buy a new one...
what happen is the sliding wears off the black coating on the wires and expose them to the interior parts, its like rubbing the two jumper cables together, it will spark...
what i did was cover the silver part with sticky tape, that solved the trick

Speng2 said:
ive had the phone for 7-8 months not sure...but WTF man its still not even 1 year old....talk to me somoene is this just a piece of junk i bought?
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I have owned my X1 for a year now, and yes it is now a piece of junk compared to other phones currently out.
Get a Dell Streak and be satisfied already!

It is not a problem affecting Xperia only, but rather something we call 'All slides disease', it affects all slide form factor phones due to vulnerability of the flex cable. It happens due to sheer act of someone using the phone as intended - sliding it up and down, answering calls in some phones, accessing the keypad etc. It does not mean Xperia is crap, just the downside of a particular form factor. Next one on the list of form factors requiring repairs are flips (clamshells). With a bar form factor very little can go wrong, apart from actual physical or water damage. With the advent of large-screened touch phones, as you can imagine, it's the screens that sustain the damage. Iphones are vulnerable in particular.