Google Voice: How's It Work? - Captivate Q&A, Help & Troubleshooting

How's it work?
It even works when the phone is off. I don't know how it works? What's telling AT&T "hey, route this to Google instead"?

It changes your call forwarding preferences. That is an AT&T setting back at home, so is independent of the state of your phone.
A call goes to voicemail if your phone is busy or doesn't answer. How that's handled is done at the AT&T end.

TexUs said:
How's it work?
It even works when the phone is off. I don't know how it works? What's telling AT&T "hey, route this to Google instead"?
Click to expand...
Click to collapse
Check this link out:
Code:
http://www.google.com/googlevoice/about.html

sremick said:
It changes your call forwarding preferences. That is an AT&T setting back at home, so is independent of the state of your phone.
A call goes to voicemail if your phone is busy or doesn't answer. How that's handled is done at the AT&T end.
Click to expand...
Click to collapse
So the setting you set in your phone actually gets transferred to ATT, then. That makes sense.

Related

Stright To Voicemail

Is there an app that I can turn on that sends all calls to my voice mail, since sometimes I want to do stuff without being bothered and screen lighting up with a call.
Does the screen still lite up when I get a call despite it getting forward?
tanner2007 said:
Does the screen still lite up when I get a call despite it getting forward?
Click to expand...
Click to collapse
try it and find out
DreamingTTE said:
Your phone has a built in feature....shock horror!
It's called Call divert/Call forwarding in Call Settings on your G1.
Click to expand...
Click to collapse
Actually it's a network feature, the phone is just providing a GUI for it, the phone doesn't redirect any all calls, the network does it after so many rings, or immediately if you have it set to redirected.
it can be done from the diverts menu,
I also like to send individual contacts to voicemail from time to time if I still want my important calls to get through..

Phone rings twice and sends to voicemail.

The caller on the other end says it rings all the way through (5 rings and then to voicemail).
It has done this with several ROM's, the stock HTC cupcake, to JF 1.5, JACHero, and now I am on cyanogen's 3.62 ROM. The radio is 62.50S.20.17H_2.22.19.26I.
The phone will do this even with a clean wipe. No apps.
Any help would be greatly appreciated.
Thanks in advance.
-RotorDemon- said:
The caller on the other end says it rings all the way through (5 rings and then to voicemail).
It has done this with several ROM's, the stock HTC cupcake, to JF 1.5, JACHero, and now I am on cyanogen's 3.62 ROM. The radio is 62.50S.20.17H_2.22.19.26I.
The phone will do this even with a clean wipe. No apps.
Any help would be greatly appreciated.
Thanks in advance.
Click to expand...
Click to collapse
Check your call forwarding settings. Sometimes, they like to play with themselves and set it as "forward all calls to voicemail". These settings won't show it, because the changes are on the T-Mobile server, not your phone. Only having 2 rings sounds like it connects to the network and then gets pushed away from it, so most likely it's not a problem with your phone.
If you happen to have an old T-Mobile phone laying around, trying switching SIM cards and see if anything changes.
Figured it out. Ran a GSM code
*61*1[vm access number]*11*n#
n= seconds before forwarding. Set it to 25 and it rings all the way through.
Thanks for the info lukekirstein
Double post.
-RotorDemon- said:
Figured it out. Ran a GSM code
*61*1[vm access number]*11*n#
n= seconds before forwarding. Set it to 25 and it rings all the way through.
Thanks for the info lukekirstein
Click to expand...
Click to collapse
Where would you run this code at? I want to be able to set my ring time longer so that it takes longer for it to forward to voicemail.
lukekirstein said:
Where would you run this code at? I want to be able to set my ring time longer so that it takes longer for it to forward to voicemail.
Click to expand...
Click to collapse
Open up your dialer and dial it like you would a phone number.
In my case I entered *61*18056377243*11*25# and dial. Runs the code and then in a few seconds it is done. But check to see if your voicemail number is different than mine.
-RotorDemon- said:
Open up your dialer and dial it like you would a phone number.
In my case I entered *61*18056377243*11*25# and dial. Runs the code and then in a few seconds it is done. But check to see if your voicemail number is different than mine.
Click to expand...
Click to collapse
Cool, was able to set the Voicemail to connect in 35 seconds. Thanks!
I get the error:
Call forwarding.
Connection problem or invalid MMI code.
I've carefully entered the code three times, always get the same reply.
I checked my voicemail number, and it's correct.
Any ideas?
blueheeler said:
I get the error:
Call forwarding.
Connection problem or invalid MMI code.
I've carefully entered the code three times, always get the same reply.
I checked my voicemail number, and it's correct.
Any ideas?
Click to expand...
Click to collapse
What are you trying to do?
Trying to get my phone to wait 20-30 seconds before going to voicemail.
I get, maybe, 2 rings before people are transferred. If my finger isn't already on the button, chances are I can't answer the phone.
These are the codes I tried (as per the instructions above):
*61*18056377243*11*20# (for 20 secs) -and-
*61*18056377243*11*25# (not to go to voicemail)
18056377243 is my voicemail number.
Neither worked.
blueheeler said:
Trying to get my phone to wait 20-30 seconds before going to voicemail.
I get, maybe, 2 rings before people are transferred. If my finger isn't already on the button, chances are I can't answer the phone.
These are the codes I tried (as per the instructions above):
*61*18056377243*11*20# (for 20 secs) -and-
*61*18056377243*11*25# (not to go to voicemail)
18056377243 is my voicemail number.
Neither worked.
Click to expand...
Click to collapse
Are you on a flex pay account? Also, you should only need one 1 MMS number, because that's the immediate point it re-routes to voicemail.
re Flexpay, to be honest, I'm not 100% sure. The wife set all of this up before we were married and we've just continued it. I seem to recall a mention of something like that, but I could very well be wrong.
I'm assuming that this option wouldn't be available to FP customers. Would 611 be able to make a change to fix it? The 2 ring thing is seriously causing problems on this end.
TIA
blueheeler said:
re Flexpay, to be honest, I'm not 100% sure. The wife set all of this up before we were married and we've just continued it. I seem to recall a mention of something like that, but I could very well be wrong.
I'm assuming that this option wouldn't be available to FP customers. Would 611 be able to make a change to fix it? The 2 ring thing is seriously causing problems on this end.
TIA
Click to expand...
Click to collapse
Call forwarding is not available to flex pay customers and thus, custom MMS coding will not work. If this is the case, you should contact T-Mobile (either way, probably a good idea) and talk to them to see what might be causing the problem.
What ROM are you using? Some of the slower ROMS can create dialer lag.
Asked my wife. It is Flexpay. So that solves that.
Thank you so much for your reply.
That got us going in the right connection.
I am using Cyan's rom right now. But this was the way it was ever since we got into any 'Cupcake" versions (OTA or modded). My thoughts are the radio or a tower issue, but that's an uneducated guess. I rarely get phone calls anytime except when I'm home, so it's hard to pinpoint. So I followed your suggestion and tried to call 611 a short while ago. Got through to CS who walked me through some stuff (their basic scripted thing, all of which I've already tried), and it didn't work. So they tried to send me to tech support, and I guess it was either to late or they couldn't connect for whatever reason, so I have to call back in the morning.
Thanks again for heading me in the right direction.
blueheeler said:
Asked my wife. It is Flexpay. So that solves that.
Thank you so much for your reply.
That got us going in the right connection.
I am using Cyan's rom right now. But this was the way it was ever since we got into any 'Cupcake" versions (OTA or modded). My thoughts are the radio or a tower issue, but that's an uneducated guess. I rarely get phone calls anytime except when I'm home, so it's hard to pinpoint. So I followed your suggestion and tried to call 611 a short while ago. Got through to CS who walked me through some stuff (their basic scripted thing, all of which I've already tried), and it didn't work. So they tried to send me to tech support, and I guess it was either to late or they couldn't connect for whatever reason, so I have to call back in the morning.
Thanks again for heading me in the right direction.
Click to expand...
Click to collapse
No problem, glad I could help you out :]. Let me know how that goes!

[Q] HTC Hero ROM to disable radio

Hi guys I have done some searching but havent been able to find anything so I apologize if this is out there already. I also apologize if this is in the wrong area.
I got a different phone and I want to use my Hero for music, videos etc. I am looking for a ROM that would allow me to disable the baseband radio so I can conserve battery life as I no longer need to make calls. Any suggestions?
Thanks
The best you'll get is either using TB to freeze the phone app, or put in airplane mode.
BANG! from my shooter...
If you download any Cm6,Cm7 or aosp rom could do this. Open up the phone dialer and dial
*#*#4636#*#*
A menu will open up. From that menu choose phone settings. Then scroll down to the bottom of the menu and you will see "Turn off radio".
Hope this helps.
Locked & Loaded
laie1472 said:
If you download any Cm6,Cm7 or aosp rom could do this. Open up the phone dialer and dial
*#*#4636#*#*
A menu will open up. From that menu choose phone settings. Then scroll down to the bottom of the menu and you will see "Turn off radio".
Hope this helps.
Locked & Loaded
Click to expand...
Click to collapse
I did this and it worked fine. My question is, I am going to Europe tomorrow and I only want to use my phone for wifi. Its on Sprint so i don't think I will get service in London anyways. Will this do the trick for me?
actually thatll work on alll roms
texas83 said:
I did this and it worked fine. My question is, I am going to Europe tomorrow and I only want to use my phone for wifi. Its on Sprint so i don't think I will get service in London anyways. Will this do the trick for me?
Click to expand...
Click to collapse
Yup it should work fine for you. Even if you have the radio off wifi will still work. And have a good trip. Always wanted to go to london heard it a beautiful place.
Locked & Loaded
You can enable airplane mode and use wifi as well.
Sent from my HERO200 using XDA App
I am in London. It's raining like hell and humid, don't be too envious. I have the radio turned off on the phone and only wifi enabled. My Sprint phone number has been integrated and is now my Google Voice number, so all my texts/voicemails go to GV app. My question is, if I send and receive texts via wifi on GV app, will sprint still charge me for international text messages? The radio and mobile data are definitely off. Thanks.
I have a very stripped down ROM that I might get around to posting tomorrow. Might put the phone apk back in, but have radio off by default.
If you have the radiooptions binary, you can disable the radio using it. It should be in /system/bin/radiooptions
Sent from my PG86100 using XDA App
texas83 said:
I am in London. It's raining like hell and humid, don't be too envious. I have the radio turned off on the phone and only wifi enabled. My Sprint phone number has been integrated and is now my Google Voice number, so all my texts/voicemails go to GV app. My question is, if I send and receive texts via wifi on GV app, will sprint still charge me for international text messages? The radio and mobile data are definitely off. Thanks.
Click to expand...
Click to collapse
I don't think so being your on wifi and all things connected to sprint are shut down. But if you want to be safe just read upon Google voice and pricing for text and call's internationally. Also give sprint a call to be on the safe side. I can't answer that for a100% but I'm like 99.9% sure if the radio is off you should be good. By the way if you don't mind if you see anything worth a snap shot take a few. And if you also don't mind sharing them in a pm that would be pretty smooth. I wouldn't mind having a few pics of london. Thanks and I hope you enjoy the trip.
Locked & Loaded
Can receive and send texts for free using GV!
16:35:54 : Daisy Y: At this time Google Voice text messaging doesn't support sending and receiving text messages from international numbers, with the exception of Canadian numbers. You can only send and receive text messages to phone numbers in the U.S and Canada.
16:38:00 : nayeem01: ok
16:38:05 : nayeem01: i have a further question
16:38:13 : Daisy Y: Sure.
16:38:56 : nayeem01: i know i can only send texts to US and Canada phone numbers. but I am in Europe at the current time. my phone is off. but i am using google voice on my computer to send text messages. is there a charge for that?
16:39:14 : nayeem01: my google voice number and sprint number are merged.
16:41:04 : Daisy Y: Yes, you will be charged for text @ $0.20 for the text.
16:41:38 : nayeem01: Why is that I am not even using my sprint phone? I am texting from my computer.
16:43:14 : Daisy Y: Let me confirm again.
16:43:19 : Daisy Y: Please give me a moment.
16:45:33 : nayeem01: Ok. My phone is OFF and does not even get service in London so its physically impossible for me to send/receive messages here. But, I can use the Google Voice site to send/receive messages to my normal Sprint number because they are merged. Just want to confirm there's no charge when I am texting from Google's Voice website even though its my Sprint Phone number.
16:46:59 : Daisy Y: Nayeem, you are correct. You will not be charge for the send text via Internet through your computer.
16:47:40 : nayeem01: even though it is using my sprint phone number?
16:47:49 : Daisy Y: Yes.
16:48:16 : nayeem01: Ok. Can you please notate this on my account so if I have any charges next month, I can tell them to read the notes.
16:48:39 : Daisy Y: Yes, I have put the note on your account.
laie1472 said:
I don't think so being your on wifi and all things connected to sprint are shut down. But if you want to be safe just read upon Google voice and pricing for text and call's internationally. Also give sprint a call to be on the safe side. I can't answer that for a100% but I'm like 99.9% sure if the radio is off you should be good. By the way if you don't mind if you see anything worth a snap shot take a few. And if you also don't mind sharing them in a pm that would be pretty smooth. I wouldn't mind having a few pics of london. Thanks and I hope you enjoy the trip.
Locked & Loaded
Click to expand...
Click to collapse
hey man just PM'd you. catch me on facebook there's an album there!
moriturii said:
Hi guys I have done some searching but havent been able to find anything so I apologize if this is out there already. I also apologize if this is in the wrong area.
I got a different phone and I want to use my Hero for music, videos etc. I am looking for a ROM that would allow me to disable the baseband radio so I can conserve battery life as I no longer need to make calls. Any suggestions?
Thanks
Click to expand...
Click to collapse
If you have.a Sense Rom? I believe you can press *#*#4636#*#* through your phones Dialer. From there you'll be brought to a Menu where you could choose Phone Info
and Try to Turn Off the phones Radio! Try that....
Good Luck!
now, what about going as far as actually removing phone functionality from the rom altogether? what apks and files need to be removed?
Anyone made a ROM without radio?
Getting my new phone tomorrow, and want to make my phone completetly without radio, to use as a mediaplayer for use in my car.
KingChaos said:
Anyone made a ROM without radio?
Getting my new phone tomorrow, and want to make my phone completetly without radio, to use as a mediaplayer for use in my car.
Click to expand...
Click to collapse
There is no ROM without radio. Radio is not a part of the ROM, but a part of the software below that level. I could make a completely stripped down ROM that only has what you want in it if you want. You just have to disable your radio yourself.
Sent from my HTC Hero making C.R.E.A.M.
Does anyone know if this will also disable the ability to dial 911?
fxdfireman said:
Does anyone know if this will also disable the ability to dial 911?
Click to expand...
Click to collapse
Yes, if you disable radio all calls and data (not wifi) won't work as it's not connected to any cell towers.
Awsome thanks i let my grand daughter play with it and dont want any suprises.

[Q] Google Voice after update

I'm starting a new thread for this as it looks like the original update thread is not the best place to ask. As with other Turbo owners, the recent update broke my phone's ability to use Google Voice for my voicemail. Anyone know of a fix for this? Thanks in advance.
Yep, this happened to me as well. My only solution was to uninstall it, then reinstall, and go through the process of setting it up again. I also deleted it off of the Google Voice web interface as well. When you re-add it they ask you to confirm it, then you go through a few steps which involves dialing a string of numbers to set it all up again. I had no voicemail for a couple days before I realized it was broken. Can confirm it is working again after starting from scratch on the setup.
Just noticed the issue when I read about it here. I uninstalled Google Voice from my device and then reinstalled it and reconfigured. Seems to work now...
Thank you both! Works fine now.
I just had to reforward it with *71.
Not a problem.
I've done the forwarding and set up thru google voice, then opt in for Hangouts to manage it
Enabling Advanced Calling gets rid of any call forwarding you set up. That's why your voicemail stopped working. All you should have to do is set up your call forwarding again and it should work.
As a side note, disabling Advanced Calling also resets call forwarding. VoLTE doesn't work great for me, as I don't have a reliable LTE signal at home. So, I disabled it and discovered my old calling forwarding settings didn't come back.
I have GV "working" again....however, when a number is forwarded to GV (because I choose not to answer), it rings FOREVER before GV picks up. It used to be an immediate pickup prior to the update.
This is still an issue for me, I keep reforwarding my calls and they don't stay forwarded. It seems like it's just a couple hours before it resets.
crashcarstar said:
This is still an issue for me, I keep reforwarding my calls and they don't stay forwarded. It seems like it's just a couple hours before it resets.
Click to expand...
Click to collapse
Are you turning off Advanced Calling? That will reset it.
adrynalyne said:
Are you turning off Advanced Calling? That will reset it.
Click to expand...
Click to collapse
No.
FWIW I just signed up to Verizon and got a Droid turbo for myself and a note 4 for my fiancé. I couldn't get Google voice to configure at all, on the Note it works flawlessly. So now I have a note. The techs there were obviously baffled. I'd still have the turbo if it wasn't for lack of GV.
Clear data/cache and reinstall/reconfigure. Haven't had any problems since I did that after the update. Didn't have any problems before the update either.
No one likes to use the hangouts for Google voice? Download the hangouts dialer and you're all set. Oh, go to settings and select ring this device for calls.
How I was doing it was I set GV to to make and answer all calls. It'll attempt to ring then give up. I'm going back to Verizon tonight. I like the Note 4 but it is pretty big. The only thing other than the turbo that I like is the Xperia z3v. I don't mind the incrementally weaker hardware paired with a 1080p screen. Waterproof is also a big plus.
gordonzhao said:
No one likes to use the hangouts for Google voice? Download the hangouts dialer and you're all set. Oh, go to settings and select ring this device for calls.
Click to expand...
Click to collapse
I only use it for Voice Mail
what phone number do i put in for call forwarding my Verizon # or my Google Voice # ? I tried to just uninstall Google voice but it still isn't working, im not sure what i should try next?
1barlog17 said:
what phone number do i put in for call forwarding my Verizon # or my Google Voice # ? I tried to just uninstall Google voice but it still isn't working, im not sure what i should try next?
Click to expand...
Click to collapse
You want to put your google voice number.
See this thread for more info: http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980

verizon voice mail nightmare

im running chroma and want visual voice mail, so I called Verizon and disabled vvm and put on basic, tried setting up google voice no go. figured I had to have vvm turned on so I turned it back on, still didn't work. for the sake of time I disabled vvm again and put it to basic, now im getting the gargled text messages and voice mail notifications idk if itll turn off on its own? maybe it has to process in their system because so many changes?? if I wanted VVM google voice to work is there any easy instructions and should it be set to basic?? it kept saying in setup my account isn't supported when I had it set to google voice.
imablackhat said:
im running chroma and want visual voice mail, so I called Verizon and disabled vvm and put on basic, tried setting up google voice no go. figured I had to have vvm turned on so I turned it back on, still didn't work. for the sake of time I disabled vvm again and put it to basic, now im getting the gargled text messages and voice mail notifications idk if itll turn off on its own? maybe it has to process in their system because so many changes?? if I wanted VVM google voice to work is there any easy instructions and should it be set to basic?? it kept saying in setup my account isn't supported when I had it set to google voice.
Click to expand...
Click to collapse
First, for your issue, from what I've read VVM doesn't play nice with ROM's, need to be stock. I hope I'm incorrect, others likely will chime in ...
I've got the opposite issue, stock N6, not rooted or unlocked yet, and it prompts me to install the VVM app for any VM's I get (bought from VZW), I do not want VVM, and VVM is NOT enabled on my account, never has been.
How might I get my N6 VM notifications to act like I expect, and not an ad for VVM?
i know you can uninstall the Verizon vvm and call them and have it set to basic, I did on my stock phone. but now I want a rom and vvm.
imablackhat said:
i know you can uninstall the Verizon vvm and call them and have it set to basic, I did on my stock phone. but now I want a rom and vvm.
Click to expand...
Click to collapse
You can't use Verizon VVM on anything but stock. No matter how much you want it.
RW-1 said:
I've got the opposite issue, stock N6, not rooted or unlocked yet, and it prompts me to install the VVM app for any VM's I get (bought from VZW), I do not want VVM, and VVM is NOT enabled on my account, never has been.
How might I get my N6 VM notifications to act like I expect, and not an ad for VVM?
Click to expand...
Click to collapse
Turn off enhanced LTE on the phone. On your Verizon account disable HD voice and switch to basic voice mail. Obviously you will lose VoLTE but that's the only way to get regular basic voicemail.
stevexyz0 said:
Turn off enhanced LTE on the phone. On your Verizon account disable HD voice and switch to basic voice mail. Obviously you will lose VoLTE but that's the only way to get regular basic voicemail.
Click to expand...
Click to collapse
I hate to say I don't know how to turn off enhanced LTE on the N6, however, as far as the account goes, I don't have HD voice turned on, nor VoLTE, which is why this is so annoying.
I was on regular basic Voicemail, until I switched to the N6 as an edge upgrade, and hadn't done anything other than have it activated on my line.
RW-1 said:
I hate to say I don't know how to turn off enhanced LTE on the N6, however, as far as the account goes, I don't have HD voice turned on, nor VoLTE, which is why this is so annoying.
I was on regular basic Voicemail, until I switched to the N6 as an edge upgrade, and hadn't done anything other than have it activated on my line.
Click to expand...
Click to collapse
You sure it's not set on your account? They probably set it automatically when you activated the new phone. They were calling it advanced calling 1.0 at one point. On the phone go to settings, More, and then cellular networks. If you don't see enhanced LTE there its because it's off on your account and the phone setting doesn't matter.
IMHO I would never give up VoLTE to get basic voicemail but to each his own.
It's also possible something changed in 5.1 but I thought the plain VM indicator worked briefly for me after the 5.0.1 to 5.1 upgrade before I turned VoLTE on.
stevexyz0 said:
You sure it's not set on your account? They probably set it automatically when you activated the new phone. They were calling it advanced calling 1.0 at one point. On the phone go to settings, More, and then cellular networks. If you don't see enhanced LTE there its because it's off on your account and the phone setting doesn't matter.
IMHO I would never give up VoLTE to get basic voicemail but to each his own.
It's also possible something changed in 5.1 but I thought the plain VM indicator worked briefly for me after the 5.0.1 to 5.1 upgrade before I turned VoLTE on.
Click to expand...
Click to collapse
Nope, not there, never had advanced calling turned on, I had thought about it for both my wife and I, as she has a GS5, but left it for now settling into the N6...
I wouldn't give up VoLTE either just for the VM, but I hadn't yet pulled the trigger on it yet ...
It's not a deal breaker for me, just annoying as all get out, triggers my OCD which all of us here have in regards to their device hehehe.
I suppose I could call a VZ rep and have them look at the account, but truthfully that always worries me whenever one of them are in there ...
If you have any other suggestions, I'm game to listen ...
RW-1 said:
Nope, not there, never had advanced calling turned on, I had thought about it for both my wife and I, as she has a GS5, but left it for now settling into the N6...
I wouldn't give up VoLTE either just for the VM, but I hadn't yet pulled the trigger on it yet ...
It's not a deal breaker for me, just annoying as all get out, triggers my OCD which all of us here have in regards to their device hehehe.
I suppose I could call a VZ rep and have them look at the account, but truthfully that always worries me whenever one of them are in there ...
If you have any other suggestions, I'm game to listen ...
Click to expand...
Click to collapse
If you don't have Advanced Calling turned on then you don't have HD Calling nor VoLTE, they are bundled together. Anyway, no further suggestions but good luck
Just to let you know I have my basic voice mail working and I have advanced calling 1.0 turned on and my HD Calling and VoLTE is working.
I had a lot of trouble with Verizon because they couldn't figure out how to turn the visual voice mail off right. took about 10 phone calls to tech support to get it right.
I was getting the gargled text messages and voice mail notifications just like you.
Don't give up just keep calling back till you get somebody who knows what they are doing!
I knew it wasn't the phone or the sim card, I swapped another sim from a different number and the voice mail worked on the nexus 6.
Good luck!
kae9797 said:
Just to let you know I have my basic voice mail working and I have advanced calling 1.0 turned on and my HD Calling and VoLTE is working.
I had a lot of trouble with Verizon because they couldn't figure out how to turn the visual voice mail off right. took about 10 phone calls to tech support to get it right.
I was getting the gargled text messages and voice mail notifications just like you.
Don't give up just keep calling back till you get somebody who knows what they are doing!
I knew it wasn't the phone or the sim card, I swapped another sim from a different number and the voice mail worked on the nexus 6.
Good luck!
Click to expand...
Click to collapse
Thanks to the both of you, I have yet to call them, but figure something is likely borked from the activation of the new phone, for as large as they are I've seen too many botched provisioning issues lately
Don't know when I'll get to it, but I appreciate the input!

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