[Q] Email randomly stops working-JPY - Galaxy S I9000 Q&A, Help & Troubleshooting

I was quite happy with the default email client in JPY, but have a recurring issue for which I couldnt find a fix.
When checking Mail specifically 'Inbox' , the error message says 'Unable to Connect Server', although it syncs emails more than a day old only new ones are not downloaded and this error appears.
I can sync all other folders apart from Inbox and also send mail. I read that this could be due to Samsung Servers but not sure, can someone confirm.
I have tried in other phones and it works fine at the same time and since Sending and other folders are working , I dont think there is an issue with Connection or Server.
Any help appreciated or Samsung contact please.

Related

Googlemail IMAP problem + solution - Redundant thread - MODS PLEASE CLOSE!!!

Hi there! just in case anyone else suffers the same problem and gets as frustrated as I did
As of this morning, my Kaiser has been unable to send e-mail via my gmail account. I am able to receive mail just fine, but it keeps giving a synchronisation error message and a pop up box stating:
The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again.
No matter how many times I retried, it just wouldn't work.
I deleted the mailbox and recreated it - it worked for 2 test messages and then failed again!! I've been using gmail in IMAP form now since January and have never had any problems with WM6.0 or with WM6.1 until now...
To resolve this issue, I searched on Google and found the following page:
http://groups.google.vu/group/hosted-the-basics/browse_thread/thread/9aed5859cd5b07d4
To cut a longish article short(!) if you go back into your mailbox settings and disable SSL on the outgoing server it seems to work!!
I don't know how long it'll continue to work for before it stops again, but it may just be enough to get that vital e-mail sent...
incidentally - I never actually had SSL set up on either incoming or outgoing servers until today and it seemed to work just fine before???
Sorry guys, just noticed an active thread on this subject already - I searched for 'googlemail' rather than 'gmail' in the search facility and didn't find anything...
Mods - can you please close this thread?
Very sorry guys!!
workaround for at&t
I was having the same problem and it was incredibly frustrating. I think it has to do with carriers trying to control spam being sent over their networks or something like that. Anyway, i'm now using cwmx.com (i think it stands for "cingular wireless messaging exchange") as my outgoing smtp server. No authentication is required as it will only work if you are on the at&t network to begin with. Also, SSL is not required.

Outlook problem (sync error, no sender, no subject)

Hi,
on my Diamond is a strange thing ongoing.
I have the official ROM without any tuning
I have set up 2 IMAP gmail accounts .
Today morning i realized strange behavior on ONLY ONE of them.
Between yesterday and today the phone was used only for make phone calls, email reading, no set up/installing anything.
PROBLEM:
I have got mails with saying no subject/no sender which are completely blank when i open them.
When i press send/receive i got Error Synchronizing message and/or the outlook closes self and i got to the home screen.
thank you for your help

Lost ability access email messages Kaiser Tilt WM6.1

Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Fized the Problem
I am not sure what fixed it, but I went all around the site. I decided to try two things before reinstalling everything. First, I deleted any of the new programs I had installed recently. That did not do it. Then I popped out the storage card and rebooted. That did it -- but then I had a lot of memory problems. (I don't mean in my head, though I do sometimes.) So I uninstalled some of the larger programs, such as the SPBs. It is finally working again.
I'm not sure what happened, but if others are having this problem, try this first and see if it works.
PS It is fixed, not fized. Sorry about that
I'm not sure if I got that right or not, but is the problem that your inbox doesn't even open or it opens but the mail sync isn't working??? for me i had a problem in my mail sync and it wasn't solved except when i changed which internet connection type the programs should use.
Outlook not opening .. fixed
Ipepper said:
Hello, Please forgive me if this is anywhere on the forum, but I have searched everywhere and cannot find it.
I have lost the ability to get any emails and messages. This is not just a problem of not being able to send, I can no longer even see my email and message accounts. When I tap messaging or email, on my front screen in programs or wherever else, there is just a brief pause and then nothing happens.
I am using Mobile 6.1 on an unlocked Tilt (kaiser). I have a number of SPB programs running. I upgraded the ROM about a year ago, but I cannot remember which one it is. I have tried using a backup of the phone that I saved with SPB plus. Nothing.
I've tried hooking it to active sync and then trying to sync the emails. Not only nothing, it cannot sync--though this was a problem long before.
There are a few other quirks, too I use Tmobile and there is a signal that you have a phone message. I go into voicemail and there are no messages, but the symbol still remains.
Also, when it boots up, it tells me that there is a problem with my voice command program.
How do I get email and messaging back without reinstalling everything?
Has anyone ever heard of not being able to access the email and message functions of outlook at all-- and have them just stop suddenly.
Thanks
Click to expand...
Click to collapse
I had the same problem with Outlook not opening for email or text messages. The problem seems to be that there were several messages in the outbox which would not send. I had specified that attachments be placed on the storage card when available.
To solve the problem of Outlook not opening I first ran the Microsoft Installer Package “WindowsMobile61-KB958639.msi” to correct the SMTP email sending problem. Next I removed the storage card and rebooted the device. Outlook then opened and I did a send and receive which cleared the outbox. Then I replaced the storage card.
The problem of Outlook not opening appears to be fixed.

HELP: Pop3 messages disappearing

Hello,
I’ve been using the phone for few days now and I’m having some problems with my e-mail. I have configured three e-mails accounts, 1 Gmail and two pop 3 mails.
The deal is that whenever I use the e-mail app I can check new e-mails, but I can’t see the old messages (the one I read before). Also, alter seeing the messages in the SGS the messages disappear from the phone AND from my e-mail server. I already checked the configuration and I have selected “Never” in the “Delete e-mail from the server” in the “Incoming server settings” of both accounts but it looks like as soon as the e-mail apps access my account it actually deletes the message from the server.
Does anyone know how to solve this?
Thanks
Do they disappear immediately?
Are you sure you don't check them elsewhere (standalone computer) where they ARE removed from the server?
Don't have that issue here, only once I check them on my home computer they are removed from the server and my phone.
I'm sure. I was traveling, and the only way to chck my e-mail was using the phone. When I got home I tried to download the messages in the outlook and no messages were downloaded. Than I tried to acess the messages using webmail and again I couldn't fine the messages. They just disappeared.
Tried again with the same results. I read the messages on the SGS and 10 seconds later the message disappears from the phone and from the server (I tried to read the messages using a Webmail page and there is no message in the inbox).
Looks like a Bug, but it's strange that I'm the only one that is experiencing this issue. I recall that I had a similar issue with my Archos, but I thought it was a problem with Android 1.6. It may be a issue with my e-mail account but it is just a simple pop 3 account. I see no reason why it would behave like that.
pop3 email vanishes
I am having the same type problem with my samsung vibrant.I set up a pop3 account using my cable account. I can send and receive mail but my mail vanishes from the inbox. It does stay on the server luckily. Nobody at tmobil or samsung has a solution except to use k9 but it happens on it also/ So they blame isp which makes no sense since it arrives. Very frustrating

Xperia Z1 Lollipop Activesync problem

Hi everyone,
I have updated my Xperia Z1 to Lollipop yesterday and sofar I am happy with the update overall.
Except for one thing.
Since the update I can't get my Exchange mail to work.
At first I can setup the mailaccount and everything goes fine (as long as I sync Contacts first, the Calendar and then Email, otherwise it won't download contacts and calendar items). But after setting it up, it syncronizes once and after that no more mail is being downloaded.
A manual refresh of the inbox throws the error "Cannot connect to server".
Sending emails is working fine, they are immediately delivered, but receiving them isn't.
If I look at the logs on the firewall and Exchange server I don't even see any connections when I manually refresh.
What I have tried sofar:
- Delete and reconfigure Exchange on the device.
- Set the options to "Allow all certificates"
- Tried the Outlook for Android app, this works fine, but doesn't fill my contacts, so it's not usable for me.
- Disabled TLS 1.2 on the exchange server (Read on several pages that TLS 1.2 handshakes on 5.0.x don't work nicely and this might be the cause)
- Deleted the sync-relationship through OWA
I am seriously baffled by the fact that it syncs once after setup and then stops receiving mail, but stil sends mail.
Anybody who had the same problem or might have some tricks I could try?
JanssuhhhNL said:
Hi everyone,
I have updated my Xperia Z1 to Lollipop yesterday and sofar I am happy with the update overall.
Except for one thing.
Since the update I can't get my Exchange mail to work.
At first I can setup the mailaccount and everything goes fine (as long as I sync Contacts first, the Calendar and then Email, otherwise it won't download contacts and calendar items). But after setting it up, it syncronizes once and after that no more mail is being downloaded.
A manual refresh of the inbox throws the error "Cannot connect to server".
Sending emails is working fine, they are immediately delivered, but receiving them isn't.
If I look at the logs on the firewall and Exchange server I don't even see any connections when I manually refresh.
What I have tried sofar:
- Delete and reconfigure Exchange on the device.
- Set the options to "Allow all certificates"
- Tried the Outlook for Android app, this works fine, but doesn't fill my contacts, so it's not usable for me.
- Disabled TLS 1.2 on the exchange server (Read on several pages that TLS 1.2 handshakes on 5.0.x don't work nicely and this might be the cause)
- Deleted the sync-relationship through OWA
I am seriously baffled by the fact that it syncs once after setup and then stops receiving mail, but stil sends mail.
Anybody who had the same problem or might have some tricks I could try?
Click to expand...
Click to collapse
Same Prob with Exchange 2010 and no idea!

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