Hi folks, all you have read here about contacting O2 and getting a different reply is true. I have been trying to get the unlock code for my new IIs for a couple of weeks now and have been told various answers, "can not be done till after contract ends" etc., etc., on Thursday spoke to a very helpful girl in customer service Manchester and she got confused came back with the answer but was thinking I needed the PUK code not the network unlock. I then spoke to another guy who she patched me through to, this morning in my email was the network unlock code, he had to request it but that was pretty quick. I was upfront and told him that work issued my IIs and I was at penalty of dismissal if used outside work and so I had to carry 2 phones because my personal is on Orange, told him it was a twelve month contract with O2 so what was the problem, he agreed and I can now use the phone with a dual sim adaptor when it arrives. So the bottom line is KEEP trying persistance means you will get a helpful person in the end.
Unlock and Dual Sim
I read your posting and you mentioned a dual sim adaptor can you expand as work in two countries and have to carry two phones, but in the good old days I got a Nokia and small card that allowed two sims under the battery.
Try here:
http://pricerunner.mobileplace.co.uk/product/508
I use this with my TMo US and O2 Pay and Go when in the UK. Hope this helps!
howardfb said:
Hi folks, all you have read here about contacting O2 and getting a different reply is true. I have been trying to get the unlock code for my new IIs for a couple of weeks now and have been told various answers, "can not be done till after contract ends" etc., etc., on Thursday spoke to a very helpful girl in customer service Manchester and she got confused came back with the answer but was thinking I needed the PUK code not the network unlock. I then spoke to another guy who she patched me through to, this morning in my email was the network unlock code, he had to request it but that was pretty quick. I was upfront and told him that work issued my IIs and I was at penalty of dismissal if used outside work and so I had to carry 2 phones because my personal is on Orange, told him it was a twelve month contract with O2 so what was the problem, he agreed and I can now use the phone with a dual sim adaptor when it arrives. So the bottom line is KEEP trying persistance means you will get a helpful person in the end.
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Can u please give me the unlock code??
Hi
I was wondering if someone from over the pond can help me. I have 2 G1 locked to T-mobile uk. And can't get the unlock codes to use other sims in them.
So was hoping that someone would be kind enough to help out, with getting the codes.
As I heard that T-mobile usa and others can get them easier.
Edit: sorry if this is the wrong place or wrong thing to ask. Will delet if asked.
Thank you
Ethereal24
Just trying to unlock my US T-Mobile G1, I had two different unlocking services report back to me that they couldn't provide a code for my IMEI. Someone sent me a link to this ebay seller:
http://myworld.ebay.com/blowfish06
And this guy got me a code that worked, in just a couple of minutes.
AudaciousQuip said:
Just trying to unlock my US T-Mobile G1, I had two different unlocking services report back to me that they couldn't provide a code for my IMEI. Someone sent me a link to this ebay seller:
http://myworld.ebay.com/blowfish06
And this guy got me a code that worked, in just a couple of minutes.
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Click to collapse
Thank you. But I will pass on that one. As I heard that other T-mobile users. Not the uk ones thoe for some reason can get them for free from there service providers. Not sure if this is still the case thoe.
Ethereal24
can somebody point to another trusted website? ive already lost 24 dollars... sad
so no one has any idea then. i thought the other t-mobile carriers other than uk. could get imei unlock codes without paying if thay have been with them for some time.
cheers
Ethereal
I personally would only use an eBay seller for unlock codes. There is a bit of a safety net with both the feedback system, as well as filing a dispute through eBay or Paypal.
Hey,
Here's my experience of how I got a free unlock code from o2.
If you order a HD7 from them on Pay&Go they wont give you the Unlock code, you can pay around £15 to buy one online, when I bought mine there wasn't a code avaliable for my IMEI.
Basically, you need to buy a Simplicity Monthly Sim. There's a deal they have £10, 1 month rolling contract. This is the one I went for, because I assumed I would have had to pay the first month.
Once you've done this, they will send you your new pay monthly number by E-Mail the same day. Use that number to fill out this form http://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Hand
You will get an unlock code straight from o2, in my case I got it the next day.
Then.. when your new Simplicity sim arrives you need to phone o2 customer service. Much to my surprise you can cancel the contract under the 14 day return policy. They will charge you nothing the contract will be cancelled and you just throw out the sim.
The only charge to you is about a pound or so from phoning o2 Customer Service.
thanks for the tip
Where I've been tested
Quickly
msn [email protected]
http://item.taobao.com/item.htm?id=8641916185
He is the HTC unlock CHINA
Thread closeed.
I made a sticky for that purpose.
So... I'm going towards purchasing HD7 but i just talked to a T-Mobile representative and they said that they are giving it for $499 but unlocked. They do not provide unlock codes even for a fee and that I'd have to get it unlocked elsewhere...
Anyone know about this?
If you buy the device full price from a tmobile corp. Location, then you need to call customer service and request your unlock code. It is that simple. They will provide it, considering you didn't buy it on a contract and take a discount. Even if you take a discount, after 60 days, they will provide the unlock code to you... free of charge.
Sent from my T-Mobile G2 using XDA App
Thanks for that... but i saw HTC Mozart here today and it just blew me away! The screen is perfect and the device itself is superb quality...!
i.e. am now a proud owner of the mozart! Cancelled my order of the HD7!
So maybe I'm the only one in the world with an HD7 that can't be unlocked.
I bought one on Kijiji new in the box. I'm in Toronto and planned to use it on Wind Mobile. I read of others enjoying their unlocked T-Mobile HD7's. So I bought mine today, sold my old phone the same day and found out that my phone cannot be unlocked.
I have tried 4 different websites for unlocking and all failed. I called HTC and they said to speak to the carrier. The carrier said to get a plan with them and in 40 days I can have the code. Doesn't make much sense being that I don't live in the U.S. or within hours of their service areas.
Finally the sales person says to fax them a receipt and they can provide the code in 24 hours or 2 weeks if they don't have it in their database and have to retrieve it from HTC. I doubt I can get a receipt from the seller and I feel like I just spent $500 on a paper weight.
Anyone have any suggestions??
EDIT: mobileincanada.com surprisingly sent me an email last night saying they updated their database and if I re-ordered they could probably have the code for me in a few min. So I took another shot and they actually had one. I guess it could an updated database to solve the problem!!
pistol44 said:
So maybe I'm the only one in the world with an HD7 that can't be unlocked.
I bought one on Kijiji new in the box. I'm in Toronto and planned to use it on Wind Mobile. I read of others enjoying their unlocked T-Mobile HD7's. So I bought mine today, sold my old phone the same day and found out that my phone cannot be unlocked.
I have tried 4 different websites for unlocking and all failed. I called HTC and they said to speak to the carrier. The carrier said to get a plan with them and in 40 days I can have the code. Doesn't make much sense being that I don't live in the U.S. or within hours of their service areas.
Finally the sales person says to fax them a receipt and they can provide the code in 24 hours or 2 weeks if they don't have it in their database and have to retrieve it from HTC. I doubt I can get a receipt from the seller and I feel like I just spent $500 on a paper weight.
Anyone have any suggestions??
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Click to collapse
Sorry:
http://pocketnow.com/windows-phone/microsoft-discusses-homebrew-app-support-for-windows-phone-7
you need to get someone that have t-mobile account to do it for you
Hey go on tmobile's website and go to the online chat help section and talk to someone there and just be kind and tell them the truth. I found that they are really helpful. Just tell the person u bought it from a tmobile store (dont say kiji) and that ur in canada and are not a tmobile customer. They'll understand. Im in canada and was thinking of doin what u did and buying one and then unlocking it so to be safe i talked to a tmobile rep b4 buying anythin and she was really understanding and told me she would unlock it for me after i purchased it( not sure if they wouldve kept their word since i havent bought mine yet)...
as long as you bought it at full retail, they should give you the unlock code. The 40 days only applies if you got it at a discount as a new line of service.
I was in the same situation, tried over 10 websites and none of them had the unlock code in their database. Luckly I was able to get the receipt from the seller and got T-Mobile to unlock the phone. Took T-Mobile less than 24 hrs to send me the code. Like the other poster said, try the T-Mobile online chat, they are very helpful.
Thats crazy.. was planning on picking up an HD7 to use on Wind soon in Toronto. Would be brutal if it can't be unlocked.
Did any of you guys who had problems try mobileincanada.com for the unlock code?
profets said:
Thats crazy.. was planning on picking up an HD7 to use on Wind soon in Toronto. Would be brutal if it can't be unlocked.
Did any of you guys who had problems try mobileincanada.com for the unlock code?
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Yup tried mobileincanada.com, didn't work and got a refund.
Most of the sites claimed they should be able to unlock the phone in a few weeks when their databases are updated.
edit: What you could also do is bring a laptop with you when you buy the phone and check if the phone is unlockable here http://www.htcimeiunlock.com/check-imei.php
^man that really sucks.. you had tried 10 different sites? Also thanks for the tip on htcimeiunlock site.
So T-mobile was pretty helpful about the situation as long as you had the original receipt? good to know.. worse case i'll just go for a quick drive and pick one up.
I tried all the sites you all listed here and NONE of them worked. I even found some other site called UNLOCKINGONLINE.COM. They say claim to have access to some newer databases and recommend using a certain unlock option if you're phone is an HTC device manufactured after March or May 2010 I think it said. But it's a premium rate of $39.99 which of course they say they will refund if unsucessful.
Well I tried them as my last resort and guess what? I've had no response from them since last night and they promise a 5-30 min turnaround time on 99% of all unlocks.
So now I'm worrying about the 4 or 5 refunds I'm expecting for all the various unlocking sites I tried AND they guy I bought my HD7 from has decided to no longer respond to my messages. Maybe he knew I couldn't unlock it before hand and took my money and ran.
I guess my last option is the online chat with T-Mobile a few of you have suggested. Otherwise I'm just going to sell it and let someone else figure out how to unlock it.
I tried the online T-Mobile chat and they said unless I bought it right from T-Mobile and have a receipt they will not unlock it for me.
Can anyone offer some advice on either what I can say to them or perhaps if one of you are an existing T-Mobile client you could offer me some assitance??
I'd hate to have to get rid of it now
Hopefully with some time these databases for unlocking will get updated?
I'm close to buying one off something through kijiji in toronto as well.. he just dropped the prices recently, really hope its not the case where the phone cannot be unlocked. Considering I only see one guy selling in toronto I don't think I should take the chance.
profets said:
Hopefully with some time these databases for unlocking will get updated?
I'm close to buying one off something through kijiji in toronto as well.. he just dropped the prices recently, really hope its not the case where the phone cannot be unlocked. Considering I only see one guy selling in toronto I don't think I should take the chance.
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Click to collapse
Just a heads up the only guy on Kijiji is the guy I bought mine from yesterday. He got back to me now and says he doesn't have retail receipts as he buys from a wholesaler. He says he'll see if there is anything he can do for me.
EDIT:
Here's for anyone else having Sim unlocking problems but can actually get the sales receipt. I just got this in my email:
Unlock Code: Waiting For FAX - MSRP
Thank you for taking the time to contact T-Mobile. At this time, we will need a copy of the original sales receipt to be faxed into the SIM Unlock Team showing full retail purchase price was paid for the equipment. The fax number is 813-353-6557. Your request will be placed in pending status for 7 business days to allow time for processing. Please include the following information with the fax.
" ATTN: SIM Unlock Team
" Remedy Form#
" Customer's Full Name
" Contact number
" Customer's Email Address (optional)
" Copy of the original sales receipt showing the Full Retail Purchase Price of the handset.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.
pistol44 said:
Just a heads up the only guy on Kijiji is the guy I bought mine from yesterday. He got back to me now and says he doesn't have retail receipts as he buys from a wholesaler. He says he'll see if there is anything he can do for me.
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Yup, was talking to him as well, and he mentioned someone bought one and is unable to unlock it. Really sucks, wanted to grab this phone, but going to wait I guess if there's really an unlocking issue right now.
profets said:
Yup, was talking to him as well, and he mentioned someone bought one and is unable to unlock it. Really sucks, wanted to grab this phone, but going to wait I guess if there's really an unlocking issue right now.
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Well I would still buy one IF you weren't in a rush to set it up and didn't mind possibly waiting for a couple weeks for the code. Just don't do what I did and get rid of your current phone with expectations the new one will be up and running in minutes..
If the Kijiji guy did buy in bulk, maybe you can ask him to use http://www.htcimeiunlock.com/check-imei.php to check if the rest of his phones are unlockable and if it is try asking for an exchange.
pistol44 said:
Well I would still buy one IF you weren't in a rush to set it up and didn't mind possibly waiting for a couple weeks for the code. Just don't do what I did and get rid of your current phone with expectations the new one will be up and running in minutes..
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Click to collapse
Yeah thats still not a bad idea. It's for a secondary line I have on Wind and currently just using it with a cheap phone. Wonder how long the unlock will take though..
tissot201 said:
If the Kijiji guy did buy in bulk, maybe you can ask him to use http://www.htcimeiunlock.com/check-imei.php to check if the rest of his phones are unlockable and if it is try asking for an exchange.
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Think he has one left and I asked him about trying that tool but he didn't answer. Sounds like he just found out recently that they're not unlockable right now.
profets said:
Think he has one left and I asked him about trying that tool but he didn't answer. Sounds like he just found out recently that they're not unlockable right now.
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Well I should probably mention that after he got back to me today about my issues he did promise to go home tonight to see if the other one he had left was unlockable immediately. And if it was he assured me he would let me switch mine for that one. So perhaps that's why he didn't answer you, not sure.
But once I'm out of options and anyone wants mine (that's willing to wait of course) you're welcome to buy it from it me.
I'm going to try taking a walk around here at lunch for fun and see if any of these guys on Yonge St. can unlock it.
^Thats true, he doesn't have it with him so can't check now. He's been a nice guy though, and that's cool if he can let you swap it if its unlockable.