Hello,
I own sgs for 6 months now. a few days ago a certain spot on the screen (where there are the letters "q" and "a" on a keyboard) stopped being responsive. I can't press neither "a" nor "q". The phone hasn't fallen and hasn't been harmed in any way.
Any ideas what can cause this problem and how it can be fixed?
I tried different ROMs - the same problem in all of them and in all types of keyboards.
Thanks a lot for any help!
domchik said:
Hello,
I own sgs for 6 months now. a few days ago a certain spot on the screen (where there are the letters "q" and "a" on a keyboard) stopped being responsive. I can't press neither "a" nor "q". The phone hasn't fallen and hasn't been harmed in any way.
Any ideas what can cause this problem and how it can be fixed?
I tried different ROMs - the same problem in all of them and in all types of keyboards.
Thanks a lot for any help!
Click to expand...
Click to collapse
You've tried stock ROM/kernel, right?
Try playing around with the touchscreen test (dial *#*#2664#*#*) and check these spots.
But..
Sounds like a hardware problem to me.
Time for a warranty exchange?
Thank you for your quick reply !! I tried the test and indeed, the line doesn't go all the way to the left side of the screen. The x axis stops at 66, while at my wife's galaxy s it goes all the way to x=10. The problem is I don't have a warranty, and changing the screen is expensive
Search on ebay.I've seen galaxy s screens for $30.
If i were you, I would send my phone to warranty repair.
manosv said:
Search on ebay.I've seen galaxy s screens for $30.
Click to expand...
Click to collapse
Thanks, but I can't find a guide how to change the screen for galaxy s
k!pps said:
If i were you, I would send my phone to warranty repair.
Click to expand...
Click to collapse
I don't have a warranty
domchik said:
Thanks, but I can't find a guide how to change the screen for galaxy s
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=745262
Needs patience though
domchik said:
Thanks, but I can't find a guide how to change the screen for galaxy s
I don't have a warranty
Click to expand...
Click to collapse
your phone will have warrenty because it wasnt released untill about june/july 2010 it dosent matter where you got it from
are you in the uk?
got-petrol said:
your phone will have warrenty because it wasnt released untill about june/july 2010 it dosent matter where you got it from
Click to expand...
Click to collapse
iammodo said:
are you in the uk?
Click to expand...
Click to collapse
The thing is that I bought the phone in France - at The Phone House. I took it with me to Israel. Now, I contacted The Phone House, and they are not willing to accept it for repair by mail, nor are they willing to send it back to me after the repairs. So I am kinda stuck with the warranty I can't use
Contact Samsung direct.
Related
i was using spb mobile dvd to put a movie on my phone. i did not save it to the memory card bu to my phones main memory and the phone began to run slow. So i moved the file from main memory to memory card and phone still performed sluggishly. after removing file completely, touch screen became unresponsive. i've flashed every rom made for kaiser aka tytn II, every radio rom, everything you could possibly do. my screen is still dead. HELP!
also i have read that u can burn out your digitizer buy over working it ....whatever that means
thatruth132 said:
also i have read that u can burn out your digitizer buy over working it ....whatever that means
Click to expand...
Click to collapse
i doubt that
Totally unrelated issues to me.
I agree that copying a movie to your phone's internal memory would not kill the digitizer. It seems like you just had an unrelated issue pop-up at the same time.
The sluggishness... sure, because the phone ran out of memory. But not the screen.
kilrah said:
Totally unrelated issues to me.
Click to expand...
Click to collapse
what do you think it is , my phone hasnt been dropped , no pressure applied to screen ...im very protecive of my tilt
thatruth132 said:
what do you think it is , my phone hasnt been dropped , no pressure applied to screen ...im very protecive of my tilt
Click to expand...
Click to collapse
The digitizer could have just failed. If you are within 30 days, go back to and AT&T store and exchange it for a new phone. If your after 30 days, you can roll the dice with the quality of a refurb phone that the warranty group will send you.
NotATreoFan said:
The digitizer could have just failed. If you are within 30 days, go back to and AT&T store and exchange it for a new phone. If your after 30 days, you can roll the dice with the quality of a refurb phone that the warranty group will send you.
Click to expand...
Click to collapse
well im a tmobile user the phone isnt past its warrenty and i bought it in the box from craigslist
Do you know anybody with AT&T? If so, have them pop their SIM into the phone, let it register on the AT&T network, and then have them call AT&T's warranty group and get a replacement Tilt shipped out.
just do a factory reset and reboot..
tvos
tvos said:
just do a factory reset and reboot..
tvos
Click to expand...
Click to collapse
i tried it and nothing
take it back..
i had a problem with the battery and they replaced it.
tvos
tvos said:
take it back..
i had a problem with the battery and they replaced it.
tvos
Click to expand...
Click to collapse
i bought it from craigslist in the box
thatruth132 said:
i bought it from craigslist in the box
Click to expand...
Click to collapse
and like magic it just starts working again 4 days later
try doing a clear sgorage or basically a hard reset...i dunno wut else u could do if ur on tmobile
Hello,
I have been a longtime lurker/reader of this crazy wealth of knowledge, but i've finally run into a problem with my tytn ii that I can't find a solution to (despite searches). Any input would be fantastic. Let me preface this by saying I picked up this phone early on, new/oem. I can't really take it in to AT&T, especially since it's a kaiser not a tilt. Here's the issue:
A couple weeks ago, my keyboard and dpad just quit working. The phone and touchscreen were still completely functional, but no other input method worked. When I hit the power button, it would turn the screen on and type edfc, and begin recording a voice memo. Immediately that looks like a hardware problem. My brother (tech genius; replaced the LCD with me when that broke a few months ago) took it apart and checked all the connections and everything looked alright. After reassembling it, nothing had changed. I backed up everything on the phone and hard reset it. Still no change. I switched ROMs, and still no change. I think it must just be a failed piece of hardware.
Since the only things that don't function are the keyboard AND front dpad, I'm thinking it must be the board / ribbon that connects the two halves. I don't really have any way to test this though, and that's discouraging. So for the tldr types:
1) Are the parts from the tilt / tytn ii interchangeable, or would i have to find parts specifically for the tytn ii?
2) Is it worth picking up a phone with a broken screen/case etc and attempt to fix mine myself?
3) Is there a reputable repair place that it might be worth shipping my phone off to?
4) Is there another possibility as to why my phone is doing this that i've overlooked?
Thanks for any help
6 month ago I had the same problem, it's an hardware problem. I send my Kaiser to warrantly and 2 weeks later I've got a new kaiser that works good. So use warrantly
I'm fairly certain i cannot send my unit in to warranty. Had I known the extent of problems these phones have since been shown to have, I would have purchased one with warranty. :\
haserfauld said:
1) Are the parts from the tilt / tytn ii interchangeable, or would i have to find parts specifically for the tytn ii?
Click to expand...
Click to collapse
Yes, the parts are interchangeable, so you dont have to get parts specifically for the tytn ii (unless its the housing and you want the same branding on it).
Check out pocketpcthoughts.com they have main flex cable button assembly and the main keyboard assembly for sale as parts.
haserfauld said:
2) Is it worth picking up a phone with a broken screen/case etc and attempt to fix mine myself?
Click to expand...
Click to collapse
Thats worth a shot, i'd recommend that if you find one at a good price. But watch out. I purchased a Wizard a while ago with a broken lcd in hopes of using its mainboard. Swapped out the mainboard with my damaged one and it didnt work so i was left with 2 dead devices
haserfauld said:
3) Is there a reputable repair place that it might be worth shipping my phone off to?
Click to expand...
Click to collapse
I'd check out pocketpctechs.com and look into HTC usa.
haserfauld said:
4) Is there another possibility as to why my phone is doing this that i've overlooked?
Click to expand...
Click to collapse
not sure but does sound like a hardware problem from what you've described.
haserfauld said:
Thanks for any help
Click to expand...
Click to collapse
Your welcome
awesome, thanks so much for the info. I have a bid pending on a damaged tilt on eBay...keeping my fingers crossed. If it goes for cheap hopefully it fixes it. If not, I may pick up one of those flex cable assemblies, as I'm almost certain that's the failing part. Thanks again
Hi all
I am facing a problem for which I could not find sufficient material/ solution. My X1 was working fine and awesome. But one day I noticed that my touchscreen is not working in Landscape mode when I open QWERTY board. Once I close the QWERTY board, the screen will return to the portrait mode and starts responding to the touch. If I am browsing in portrait mode and then select the option for "Landscape" mode without opening QWERTY board, it is still working fine. It only does not work when I slide out the keypad.
One more thing, when I slide out the key pad and close again, my screen alignment also gets disturbed most of the times and I have to align screen. This all happened before upgrade, so we cannot blame upgrade also.
Please help me out as it really feels bad to not to use keypad and screen simultaneously.
Any help will be cordially appreciated.
Regards
Gajendra
HEY!!
I actually experienced the EXACT same problem half a year ago. Definitely it is a hardware problem!! Screen do not respond to the touchscreen only when keyboard is out and that screen alignment is always out afterwards. My alignment was out when that happened and I cannot even press on the start button as it does not respond to the wrong alignment. Because of the screen, my microphone was screwed up as well, people on the other side of the line sometimes will not be able to hear what I am saying during a phone call at all.
I send it in to SE Canada and they fixed 5 different items on my phone within 10 days!!
Items they fixed (for reference):
Conductive Fabric Display
EMI Gasket
Rigid Flex PCB Assy
Conductive Fabric Rigid Flex P
BtB Connector
Do not know what these things are but they fixed my phone and the screen is all good now.
Cheers,
@Eric
Hey Eric
Thanks for your reply. Would you mind telling me the cost that you incurred in the process?
If it is a hardware problem, then there is nothing that I can do. I will also have to go for it.
Please do revert.
Regards
Gajendra
Cost? I assume you got your warranty left, since it hasn't even been 2 years since the X1 launched?
Just restore Stock ROM and Stock SPL and send it in.
@Noon
Hi Noon
Thanks for your response. I have purchased this handset from Singapore and currently I am in Miami. I am not sure if the warranty is international. That is the reason I was asking about the cost. I bought it in Feb'08.
I am not much of a geek and hence did not understand about the restore that you mentioned. Is it something like hard reset to get the factory settings??? I have recently upgraded my phone through SE website.
Thanks for your understanding.
Regards
Gajendra
I had exactly this problem!
The problem is the flex cable, which has worn out, and so short circuits itself when you slide open the phone!
u either, send it in for warranty repair, or repair it yourself, a bit fiddly but if you don't have warranty, your only option.
Its a COMPLETELY HARDWARE problem, no amount of software could fix this
and if you've only ever flashed with Sony Ericsson Update, then there is absolutely no need to restore anything! just send it in for repair
Should be ~$50 USD
@Jonny & Samurai
Thanks buddies!!
I really appreciate your responses.
Regards
Gajendra
when i sent mine in to get fixed it was free! under warrenty!
all i had to pay for was the postage to the nearest SE service centre!
As other have said, I fixed it under warranty so it was free beside the postage that I had to pay. I do believe warranty is international as my x1 is x1i and I get warranty coverage in Canada, which only sells x1a.
But I don't know if its 1 yr or 2 yr warranty?!?! I checked my repair receipt and it says 1 year, so I don't know!!
Anywayz, good luck on the repair!!!
moondoo said:
Hi Noon
Thanks for your response. I have purchased this handset from Singapore and currently I am in Miami. I am not sure if the warranty is international. That is the reason I was asking about the cost. I bought it in Feb'08.
I am not much of a geek and hence did not understand about the restore that you mentioned. Is it something like hard reset to get the factory settings??? I have recently upgraded my phone through SE website.
Thanks for your understanding.
Regards
Gajendra
Click to expand...
Click to collapse
1st of all, sorry, no need to restore anything, i just assumed you had a custom ROM.
2nd; feb'08? uhm, do you mean '09 or did you get your X1 ½ year ahead of us? ;P
You could send it in directly to Sony for only the postage cost.
If you meant feb'09 your 1year standard warranty has probably run out... but there's this rule/law about manufactauring errors ( at least in Sweden) if your ( electronical) device stop working due to production error (which this clearly is, among other usual X1 related problems) within 2 years time, the producer is still responsible to repair/replace your device!
I hope it works out for you, good luck =)
I've been having problems with the sensitivity of the top 2mm of my phone's screen. I don't remember when it started but I think it was around a couple of months ago.
Before, it was only difficult for me to swipe the notification bar down, but now, I can no longer swipe it down unless I rotate the screen.
I don't remember how or exactly when it started, but I remember that I was using ARHD 70.0, then I updated to 71.1 in attempt to fix it, but it only worked for a while but it came back again. I also tried other roms such as MaximusHD and Eragon but still the same. I also tried rebooting to safe mode but still the same. I also used both stock and elemental sense kernels.
I updated my firmware back then to 6.06 and now to 6.07 but still nothing. I haven't tried downgrading yet though.
I tried using the line draw test and the result is found below.
Does anyone know how to fix this? I already searched xda and google but i found no solution to my problem.
It could be a hardware related issue. If it's still under warranty revert it to stock and re-lock the bootloader and just send it back.
Kahun said:
It could be a hardware related issue. If it's still under warranty revert it to stock and re-lock the bootloader and just send it back.
Click to expand...
Click to collapse
It's not under warranty anymore.
jzerman said:
It's not under warranty anymore.
Click to expand...
Click to collapse
Has your device been dropped or been water damaged? The digitizer connection from the mb could have became a bit loose.
*Edit*
I have read on a forum for the HTC One X which seems to have a similar issue to yours where a part of the screen is unresponsive. Someone suggested to clean the connector.
Kahun said:
Has your device been dropped or been water damaged? The digitizer connection from the mb could have became a bit loose.
*Edit*
I have read on a forum for the HTC One X which seems to have a similar issue to yours where a part of the screen is unresponsive. Someone suggested to clean the connector.
Click to expand...
Click to collapse
I dropped it a few times while in a case and only around a feet at most. It never been water damaged, hopefully never will.
I see, I'll look for it there, though I'm not sure how to clean the connector. Thanks!
jzerman said:
I dropped it a few times while in a case and only around a feet at most. It never been water damaged, hopefully never will.
I see, I'll look for it there, though I'm not sure how to clean the connector. Thanks!
Click to expand...
Click to collapse
Just clean the end of it with some sort of strong spirit.
Kahun said:
Just clean the end of it with some sort of strong spirit.
Click to expand...
Click to collapse
Tried cleaning it but still the same, i used alcohol because some say that that's good enough..
jzerman said:
Tried cleaning it but still the same, i used alcohol because some say that that's good enough..
Click to expand...
Click to collapse
What launcher are you using?
Kahun said:
What launcher are you using?
Click to expand...
Click to collapse
Just the stock sense/blinkfeed launcher. I also tried smart launcher but still the same.
jzerman said:
Just the stock sense/blinkfeed launcher. I also tried smart launcher but still the same.
Click to expand...
Click to collapse
I did some more research about it and people are saying it is a digitizer issue. So replacing the digitizer should fix it, but you will need to buy the lcd and digitizer together as its nearly impossible to replace them separate from eachother.
Quote from androidcentral
It's definitely a hardware issue. I have been dealing with the same issue for about 6 months now. When I try to swipe down to bring up the notification bar I get absolutely no feedback . If I give it a smack with my palm near the top corners I can often times get it to start working again. However, it's usually short lived.
Click to expand...
Click to collapse
Kahun said:
I did some more research about it and people are saying it is a digitizer issue. So replacing the digitizer should fix it, but you will need to buy the lcd and digitizer together as its nearly impossible to replace them separate from eachother.
Quote from androidcentral
Click to expand...
Click to collapse
I see. Thank you very much for the help. I think I'll just send this to the service center when I get the chance. I will probably ask them to fix the red tinted camera as well. I just hope it won't be too expensive.
You have a dead spot. Sorry kid. If updating the OS still gives you the funk, you need a new screen.
Sent from my iPad using Tapatalk
jzerman said:
I see. Thank you very much for the help. I think I'll just send this to the service center when I get the chance. I will probably ask them to fix the red tinted camera as well. I just hope it won't be too expensive.
Click to expand...
Click to collapse
You could do it yourself and save a bit of money if you know what your doing. There are tutorials on YouTube.
Alright, the weird thing is, it started working again :| i didn't do aything :|
So I dropped my Xperia 1 ii yesterday at work and the screen cracked. Ironically my tempered glass I ordered came in today from Amazon. Is there anywhere I can go to repair my screen or buy a screen replacement?
Also has anyone else new their screen on their Xperia 1 ii? If so, where and how did you replace it? Does Sony repair these phones if I send it to them? Any idea on pricing etc? I really don't wanna have wasted $1,200. Someone please help me!
Hi there, I dropped mine too few days ago. Did you have yours fix? If so, can you point me the way? I'm in US, btw. thanks
tiunilohmu said:
Hi there, I dropped mine too few days ago. Did you have yours fix? If so, can you point me the way? I'm in US, btw. thanks
Click to expand...
Click to collapse
Hey sure thing! I actually contacted Sony repair center through their website and sent it in and got it fixed!
XxLammahdxX said:
Hey sure thing! I actually contacted Sony repair center through their website and sent it in and got it fixed!
Click to expand...
Click to collapse
Did they charge you? Was it in US Sony center?
Yeah definitely in the US and they charged me $280 to fix it because I had no insurance on the phone.
XxLammahdxX said:
Yeah definitely in the US and they charged me $280 to fix it because I had no insurance on the phone.
Click to expand...
Click to collapse
Which phone number did you use to call?
This? 1 812-920-4185
tiunilohmu said:
Which phone number did you use to call?
This? 1 812-920-4185
Click to expand...
Click to collapse
I believe so, I did a request online and they gave me a number
I did see anywhere that I can request online. Did you chat with an agent?
I meant "didn't see"
I will try to call them tomorrow. Thanks for your help.
did you guys get yours fixed? if yes can you help me get mine fixed too.
I bought it from amazon and used it for a week and then I used another brand charger I had to charge it and it was fine until it ran out of charge and turned off now it's stuck on the sony logo screen when I try to turn it on. I tried the 812-920-4185 and it keeps going to voice mail so left a voice mail and emailed them too but I still haven't gotten a reply. the phone was used for only a week or two.
Acho907 said:
did you guys get yours fixed? if yes can you help me get mine fixed too.
I bought it from amazon and used it for a week and then I used another brand charger I had to charge it and it was fine until it ran out of charge and turned off now it's stuck on the sony logo screen when I try to turn it on. I tried the 812-920-4185 and it keeps going to voice mail so left a voice mail and emailed them too but I still haven't gotten a reply. the phone was used for only a week or two.
Click to expand...
Click to collapse
do you still have original charger ?
what happens when charge it while off
fully charge it and hold the power button and volume up (or down) same time then release when logo appears, it should open the recovery menu, clear cache x2 and reboot
if still not booting then connect to PC and do a reset repair using companion
using a 3rd party charger should make no difference unless it is faulty
if all else fails return it under warranty
there are plenty of forums that will help you resolve this problem including Sony support forum
Whether your Xperia screen is cracked or your phone won't turn on, iFixScreens store has skilled and certified technicians ready to fix your phone. Our smartphone repair is always quick and affordable, with high-quality parts. All the repairs we perform are backed by a 180 Days hassle-free warranty.